There are 12 owner-reported fuel system complaints for the 2015 Ford Flexin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
Car lost power while driving on interstate CIL indicates P0171 P0174 codes
FUEL PUMP CONTROL MODULE SYSTEM FAILURE. DIAGNOSTIC CONFIRMED WITH FORD DEALER
VEHICLE SUDDENLY SHUT DOWN CAUSING THE VEHICLE TO STALL AND NOW WON'T START. SEEMS LIKE OUR VEHICLE HAS NO POWER GOING TO THE FUEL PUMP. THIS HAPPENED WHILE DRIVING DOWN THE ROAD. VEHICLE NOW WILL NOT START BUT DOES STILL HAVE LIGHTS COME ON. ACTS LIKE ITS NOT GETTING FUEL.
ON OCTOBER 18, 2019, WHILE ENTERING A PARKING SPACE AT THE IKEA PARKING LOT, MY CAR EXPERIENCE A LOSS OF POWER, CAUSING THE ENGINE TO STALL. I TRIED TO START IT UP ABOUT 10 TIMES, AND NOTHING HAPPENED - IT FAILED TO START EVERY TIME. AFTER ABOUT 2 HOURS OF TRYING, I FINALLY HAD TO HAVE IT TOWED TO MY HOUSE. WHEN I PERFORMED A OBD-II SYSTEM SCAN, WITH MY SCANNER, I GOT A FAULT CODE OF P0627 (FUEL PUMP A CONTROL CIRCUIT) I TOOK THE CAR TO THE FORD DEALER, AND EXPLAINED THE PROBLEM. AFTER TWO HOURS, THEY CALLED ME AND SAID THEIR TESTS REVEALED NO FAULT CODES. BASED ON THE ISSUE I DESCRIBED, THEY SAID THAT IF I WANTED, THEY CAN CHANGE THE FUEL PUMP, BUT I WOULD HAVE TO PAY $100 DEDUCTIBLE UNDER THE EXTENDED WARRANTY PLAN. THE THINK THAT MAY FIX THE ISSUE OF STALLING, OR NOT STARTING. MY ISSUE IS THAT IF THE PROBLEM IS NOT FIXED, IT MAY INCREASE THE RISK OF A CRASH, AT ANY GIVEN TIME, AND WITHOUT NOTICE. GIVEN THE FACT THAT THERE ARE OTHER COMPLAINTS ABOUT THIS SAME ISSUE, I THINK THAT A GENERAL RECALL FOR THIS MAKE/MODE/YEAR CAR SHOULD BE INITIATED, BEFORE SOMEONE LOSES THEIR LIFE OVER IT.
OUR 2015 FORD FLEX RECENTLY DIED WHEN WE WERE DRIVING IN TRAFFIC, WITH NO WARNING WHEN WE WERE DRIVING WITH OUR 2 YOUNG CHILDREN. THE FORD FLEX ONLY HAS ~45K MILES ON IT AND HAS BEEN SERVICED REGULARLY. TURNS OUT IT IS BAD PART (FUEL PUMP ELECTRIC MODULE (PEM)) THAT IS RECALLED BY FORD IN THE 2015 FLEX. THE RECALL WAS STARTED IN 2016 AND OUR FLEX DIED IN 2018. I WAS TOLD BY THE DEALER AND LATER BY FORD SERVICE THAT OUR CAR IS NOT COVERED BECAUSE THE VIN IS NOT INCLUDED IN THE RECALL. SO WHILE SOME 2015 FORD FLEXS' HAD THIS EXACT PART COVERED UNDER WARRANTY OURS WAS NOT. WE HAD TO HAVE IT TOWED INTO THE DEALER, SAN TAN FORD IN GILBERT AZ, AND THEN PAY THEM ABOUT $400 FOR THE REPAIR. THE DEALER WAS GREAT BUT IT IS NOT RIGHT FORD DOES NOT COVER THIS PART ON OUR PARTICULAR CAR SINCE IT IS EXACTLY THE MAKE, MODEL, YEAR AND PART THAT IS COVERED UNDER THE WARRANTY. BELOW IS A COPY OF THE RECALL FROM THE NHTSA.GOV WEBSITE. SUMMARY: FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2013-2015 FORD TAURUS, FORD FLEX, LINCOLN MKS AND LINCOLN MKT VEHICLES EQUIPPED WITH 3.5L GTDI ECOBOOST ENGINES AND 2013-2015 FORD TAURUS POLICE INTERCEPTOR VEHICLES. A COMPONENT WITHIN THE FUEL PUMP ELECTRIC MODULE (PEM) MAY OVERHEAT CAUSING A LOSS OF ELECTRICAL POWER TO THE FUEL PUMP. CONSEQUENCE: A LOSS OF POWER TO THE FUEL PUMP WILL CAUSE THE ENGINE TO STALL OR PREVENT THE VEHICLE FROM STARTING, INCREASING THE RISK OF A CRASH.
IN OCTOBER 2018, OUR FORD FLEX WAS PARKED IN THE DRIVEWAY WHEN WE TRIED TO START IT AND IT DID A MINOR CRANK AND THEN NOTHING. IT WOULDN'T START OR DO ANYTHING. WORKED FINE THE NIGHT BEFORE. HAD TO HAVE THE CAR TOWED AND TURNS OUT THE FUEL PUMP CONTROL MODULE FAILED ON IT COSTING $650 TO REPLACE THE PART. SEEMS LIKE THIS IS A MAJOR ISSUE WITH THESE CARS AND I DON'T UNDERSTAND WHY THERE ISN'T A RECALL OR REFUND ON THE REPAIRS AS THERE WAS ON THE TURBOCHARGED ONES. I HAVE HAD ONE PROBLEM AFTER ANOTHER WITH THIS VEHICLE AND TOLD THAT EACH PART "SOMEHOW FAILED" BEFORE IT'S TIME WITH NO OTHER EXPLANATION THAN BAD PARTS. THE WHEEL BEARING FAILED, THE TOUCH ON THE TOUCH SCREEN HAS FAILED, THE ELECTRIC SEAT FAILED AND NOW THE A/C COMPRESSOR HAS FAILED AS WELL. I AM READY TO GET RID OF THIS MONEY PIT CAR.
FIRST TIME CAR WOULDN'T START PARKED AT WORK, 2 DAYS LATER ON MONDAY IT STARTED, DROVE IT TO DEALER, THEY REPLACED THE SENDER AND PUMP ASY, UNDER WARRANTY. 3 MTHS LATER SPUTTER AND DIED PULLING INTO TRAFFIC, HAD CAR TOWED TO DEALER, THEY REPLACED FUEL PUMP CONTROL MODULE, NOT ON RECALL OR WARRANTY.
I WAS TRAVELING WESTBOUND ON INTERSTATE 265 AT APPROXIMATELY 4 A.M. SUNDAY MORNING SEPTEMBER 30TH. THE VEHICLE STALLED OUT AND CAME TO A COMPLETE STOP ON THE INTERSTATE. A WRENCH LIGHT WAS SHOWN ON THE DASH AND THE VEHICLE WOULD NOT MOVE FORWARD. THE INCIDENT WAS CAUSED BY A SAFETY BULLETIN NUMBER 17 B28. LUCKILY I WAS ABOUT THE ONLY ONE ON THE ROAD AT THAT HOUR, BECAUSE I AM CERTAIN THAT HAD THIS HAPPENED IN RUSH HOUR TRAFFIC THERE WOULD HAVE BEEN AN ACCIDENT.
I WAS DRIVING APPROXIMATELY 45 MPH UPHILL WHEN SUDDENLY, AND WITHOUT WARNING, THE FLEX DECELERATED TO A COASTING SPEED. I WAS ABLE TO PULL INTO A TURN LANE BUT UNABLE TO ACCELERATE. THE WRENCH LIGHT CAME ON. I TURNED OFF THE CAR AND TURNED IT BACK ON. THE WRENCH LIGHT WAS ON AND THEIR WAS ABILITY TO ACCELERATE BEYOND CRAWLING. I TURNED THE CAR OFF AND BACK ON AND WAS ABLE TO DRIVE NORMALLY TO WORK.
OUR CAR HAS STALLED ON US 4 TIMES, ALL WHILE IN TRAFFIC. 1ST TIME AT NIGHT ON A RESIDENTAL STREET MOVING FORWARD, 2ND AND 3RD TIME WHILE ON A 40 MPH ROAD IN HEAVY TRAFFIC, 4TH TIME WHILE GOING THROUGH AN INTERSECTION ON A MAIN ROAD MOVING FORWARD. EACH TIME VEHICLE HAS HAD A 1/2 TANK OR MORE OF GAS. VEHICLE ACTS AS THOUGH IT HAS RAN OUT OF GAS. LIGHT ON THE DASH COMES ON WITH A WRENCH SYMBOL SAYING TO CHECK MANUAL. VEHICLE HAS BEEN BROUGHT INTO WESTLIE FORD IN WASHOUGAL, WA 2 TIMES WITH NO RESOLUTION. THE COMPUTER IS SHOWING NO ISSUE, SO NOTHING HAS BEEN REPAIRED. VEHICLE IS UNSAFE TO DRIVE, AS THIS COULD POTENTIALLY CAUSE AN ACCIDENT. HAD WE BEEN ON A FREEWAY I HAVE NO DOUBTS IT WOULD HAVE. VEHICLE ONLY HAS APPROXIMATELY 9800K MILES ON IT AND WE HAVEN'T EVEN OWNED IT A YEAR. I RELY HEAVILY ON MY VEHICLE, AND HAVE HAD TO PUT OUT SEVERAL HUNDRED DOLLARS SO FAR ON A RENTAL CAR.
APPARENTLY MY "THROTTLE BODY" ELECTRONICS WENT BAD AND CAUSED MY ENGINE TO STOP WHILE I WAS IN FAST LANE OF FREEWAY...BARELY MADE IT TO THE SHOULDER. NO WARNING UNTIL AFTER CAR WAS OFF. DEALER WAS "AWARE" OF THIS PROBLEM WITH THIS 2015 FORD ENGINE ALTHOUGH FORD HASN'T DONE ANYTHING TO WARN CUSTOMERS OR RECALL TO FIX..IT IS NOTICED HOWEVER IN SAFETY ISSUES WITH ORGS. IT IS INEXCUSABLE THAT THE CARE WILL NOT WARN OF PENDING PROBLEM, AND TURNS OFF ON ITS ON (OR SLOWS DOWN TO CRAWL) AND FORD HAS NOT TAKEN ACTION ON PROBLEM THEY ARE AWARE OF.
I WAS ENTERING AT CARPOOL LANES WHEN A DEBRIS HIT THE UNDERBODY OF THE VEHICLE, I JUST HEARD A BIG HIT UNDERBODY AND CONTINUE DRIVING AFTER TWO MILES ANOTHER DRIVER NOTICE FLUIDS WERE DRAINING FROM THE BOTTOM OF THE VEHICLE AND URGE ME TO CHECK WHEN I STOPPED I FIND OUT THE DEBRIS HAD MAKE A HEAVY DAMAGE TO THE GAS TANK AND GASOLINE WAS IN EFECT DRAINING FAST. I STOPPED AND TURN OFF THE ENGINE AND A FRIEND OF MINE HELP ME TAKE THE DAMAGE VEHICLE TO MY HOUSE WHERE THE THE REST OF THE GASOLINE DRAIN OUT. I PUT SAND INTO THE DRAIN GASOLINE AND TRY TO CATCH THE MORE I COULD INTO A SMALL BUCKET, I WAS AFRAID THE CAR COULD CATCH FIRE SO I PUT UNDER A SHADOW THE TEMPERATURE WAS 97 FRTH NEITHER THE GAS GAUGE STARTED MARKING IT WAS GETTING EMPTIER OR A CHECK ENGINE LIGHT SHOW UP AT THE DASH BOARD
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026