2000 Ford Focus Complaint Log

2000 FORD FOCUS IGNITION CYLINDER WOULD NOT TURN WHEN KEY WAS INSERTED. I HAD TO HAVE THE CAR TOWED TO A DEALER, WHO CHARGED $350 TO DRILL OUT THE CYLINDER AND REPLACE IT WITH A NEW ONE. *NM

MY DAUGHTER TOOK THE FORD FOCUS TO COLLEGE FOR A COUPLE OF WEEKS AND WAS NOT ABLE TO GET THE KEY IN THE IGNITION. AFTER SPEAKING WITH SEVERAL REPRESENTATIVES AT AAA (TRYING TO GET IT TOWED FROM A PARKING GARAGE), THEY ALL SAID THAT THIS IS A KNOWN PROBLEM WITH THE FORD FOCUS. THEY WERE SURE THAT THERE HAD TO BE A RECALL OR THAT FORD SHOULD PAY FOR THIS TO BE FIXED. I'VE CONTACTED FORD AND THIS WAS IN THEIR REPLY - 'FORD AND THE NATIONAL HIGHWAY TRAFFIC AND SAFETY ADMINISTRATION (NHTSA) WORK TOGETHER TO PROACTIVELY IDENTIFY AREAS OF CONCERN THROUGH INVESTIGATION OF CONSUMER AND DEALER FEEDBACK.' THIS IS WHY I'M FILING A COMPLAINT WITH YOU. AS FOR A SAFETY ISSUE, MY DAUGHTER'S SAFETY IS MY MAIN CONCERN. LUCKILY THIS HAPPENED WHILE SHE WAS STILL PARKED IN THE GARAGE AT SCHOOL AND NOT IN A PARKING LOT AT A MALL OR A STORE. THE TUMBLERS COLLAPSED AND THE IGNITION SWITCH NEEDED REPLACED AND TWO NEW KEYS HAD TO BE MADE AND PROGRAMMED. (IF OEM IS ORIGINAL EQUIPMENT FROM MANUFACTURER, THEN IT IS YES.) *JB

2000 FORD FOCUS IGNITION. KEY STARTS TO GET STUCK IN IGNITION NO WARNING IGNITION LOCKS AND CAR WILL NOT START. TO FIX THE PROBLEM IGNITION GETS DRILLED OUT AND COSTS $175.31. THIS SEEMS TO BE A NATIONAL PROBLEM WITH THE MAKE, MODEL AND YEAR OF THIS CAR AND SHOULD BE RECALLED. *NM

2000 FORD FOCUS IGNITION SWITCH WILL NOT TURN. *NM

MINE IS A FORD FOCUS 2000 SE. THE REAR WHEEL BEARING ON THE LEFT SIDE HAS GONE BAD AND NEEDS TO BE REPLACED ON MY VEHICLE. IT IS CAUSING A LOUD RUMBLING NOISE AT SPEEDS HIGHER THAN 20 MILE/HR AND WOBBLE AT SPEEDS HIGHER THAN 50 MILE/HR. APPARENTLY THIS IS A COMMON PROBLEM AND CAN LEAD TO THE WHEEL COMING OFF DURING MOTION. IT SEEMS LIKE THERE WAS A SERVICE CAMPAIGN BY THE FORD COMPANY (NHTSA CAMPAIGN ID 01I017000) TO ADDRESS THIS ISSUE. I ALSO NOTED NHTSA ACTION NUMBER PE 02016 FOR THIS SAME PROBLEM. I CONTACTED THE COMPANY TO BE TOLD THAT MY PARTICULAR VEHICLE (ACCORDING TO THE VIN NUMBER) WAS NOT SUPPOSED TO BE HAVING THIS PROBLEM AND THUS NOT PART OF ANY SERVICE CAMPAIGN OR RECALL. IT IS VERY UNFORTUNATE THAT THE COMPANY DOES NOT TAKE RESPONSIBILITY OF A COMMON SAFETY PROBLEM WITH THEIR VEHICLE, JUST BECAUSE IN THEIR ASSESSMENT IT IS NOT THEIR FAULT. I WAS WONDERING IF I CAN TAKE ADVANTAGE OF THE ABOVE MENTIONED SERVICE CAMPAIGN OR THE NHSTA ACTION NUMBER. *JB

STEERING WHEEL ADJUSTMENT IS FAILING, DIFFICULT FOR ADJUSTING LEVER TO STAY IN LOCKED POSITION, SOMETIMES DISENGAGING WHILE VEHICLE IS BEING DRIVEN. DEALER SAYS THAT THE ENTIRE STEERING COLUMN MUST BE REPLACED AT A COST OF $1000, BECAUSE INDIVIDUAL PARTS ARE NOT AVAILABLE TO FIX THE PROBLEM. FORD HAS NO TECHNICAL SERVICE BULLETINS FOR THIS PROBLEM, AND I AM NOT AWARE OF ANY SECRET WARRANTIES THAT APPLY. *NM

IGNITION SWITCH WOULD "STICK", SINCE DAY OF PURCHASE...TWO MONTHS LATER, BROKEN!! ALL THE TUMBLER SPRINGS WENT OUT....$300!! TO FIX AND ONE HOUR LATE TO WORK. PASSENGER OUTER TIE ROD BOOT IS SHOT AND THE TIE ROD WILL NOT COME OFF!!! $45 TO REPLACE!!! SEAT BELT TENSIONER DOES NOT WORK PROPERLY AT ALL!!!! *NM

IGNITION LOCKS UP. THIS IS THE SECOND TIME I'VE HAD TO REPLACE THIS IGNITION. THIS TIME ITS COSTING ME $397. APPARENTLY MANY OTHER FOCUS 2000 USERS HAVE THE SAME PROBLEM. *NM

THE VEHICLE HAS A RECALL FOR THE SPEED CONTROL CABLE AND SERVO UNIT (99V346000). THE DEALER AND FORD MOTOR CO. SERVICE STATE THAT THE RECALL DOESN'T APPLY TO MY VEHICLE EVEN THOUGH I HAVE THE PROBLEM DESCRIBED IN THE RECALL WHICH IS A FAULTY SERVO UNIT. *JB

THE IGNITION SWITCH IN MY 2000 FORD FOCUS HAS REPEATEDLY FAILED, LEAVING MY FAMILY AND MYSELF STRANDED MULTIPLE TIMES. THE SWITCH WAS REPLACED ONCE AT @ 20K MILES, AND IS NOW BEGINNING TO FAIL IN THE EXACT SAME WAY. THIS IS A VERY, VERY COMMON PROBLEM WITH THESE CARS, AND THE FORD MECHANICS CONFIRM THIS FACT. UNFORTUNATELY, THE FORD SERVICE MANAGERS I HAVE DEALT WITH DENY ANY PROBLEM EXISTS. I CONSIDER THIS A SAFETY ISSUE, AS WE HAVE BEEN STRANDED AT NIGHT IN DANGEROUS SITUATIONS. *NM

MY KEY WON'T TURN IN THE IGNITION. THEREFORE I HAD TO PAY $140 TO TOW MY CAR BACK HOME. I RESEARCHED THE PROBLEM AND I SEE THAT THERE ARE THOUSANDS OF THE SAME COMPLAINTS ALL OVER THE INTERNET WITH THE SAME MAKE AND MODEL OF MY VEHICLE. 2000 FORD FOCUS. I HAVEN'T TAKEN IT TO THE DEALERSHIP YET, BECAUSE IT IS NOT UNDER WARRANTY ANYMORE, AND ACCORDING TO THE STORIES THAT I HAVE READ, THEY WILL NOT DO ANYTHING ABOUT IT, EXCEPT CHARGE ME FOR A NEW ONE. I HONESTLY THINK THAT THERE SHOULD BE A FACTORY RECALL ON THIS PART, BECAUSE OF ME AND THE THOUSANDS OF PEOPLE THAT THIS HAS AFFECTED. *NM

HAVING TROUBLE INSERTING MY KEY INTO THE IGNITION. ALSO, IGNITION SWITCH DOES NOT POP OUT WHEN KEY IS REMOVED UNTIL I PRESS IT IN WITH MY FINGER. MY BROTHER, WHO ALSO OWNS A 2000 FORD FOCUS HAS HAD HIS IGNITION SWITCH REPLACED TWICE FOR THE SAME PROBLEM. EXPECT TO PAY $250 AT THE DEALER TO HAVE IT FIXED. *NM

THE IGNITION ON MY 2000 FORD FOCUS LOCKED UP. WITH SOME WD-40 AND A FEW TAPS WITH A HAMMER, WE WERE ABLE TO GET THE KEY TO TURN AGAIN, BUT I DIDN'T TAKE THE KEY OUT OF THE IGNITION AGAIN FOR 2 DAYS UNTIL I COULD GET IT REPLACED -- FOR FEAR I WOULD GET STRANDED SOMEWHERE AGAIN. AFTER DOING SOME ONLINE RESEARCH I LEARNED THIS IS A COMMON PROBLEM FOR OTHER FORD FOCUS OWNERS AND WANTED TO REPORT IT WITH HOPES THAT A RECALL MIGHT OCCUR SOMEDAY. *JB

IGNITION LOCK FAILURE. ONCE THE KEY IS INSERTED IT WILL NOT TURN. I HAVE GOTTEN THE SWITCH TO WORK IN THE INTERM BUT IT STILL NEEDS TO BE REPLACED. *NM

IGNITION STICKS. WON'T LET ME TURN KEY OR SOMETIMES EVEN PUT KEY IN IGNITION. *JB

1) REAR WHEEL BEARINGS.. BOTH NEEDED TO BE REPLACED ON CAR WITH LESS THAN 62,000 MILES. FORD SAID NOT THEIR PROBLEM. 2) THERMOSTAT HOUSING MADE OUT OF PLASTIC, NEEDS TO BE REPLACED DUE TO CRACKING (FORD KNOW ABOUT THIS PROBLEM WILL NOT DO A RECALL). ENGINE LIGHT COMES ON EVERY 3 MONTHS. WILL NEVER BUY ANOTHER FORD AGAIN. TIRED OF PUTTING MONEY INTO WHAT WE THOUGHT WAS GOING TO BE A GOOD CAR. *NM

BATTERY CABLES WERE REPLACED UNDER RECALL 02V288000. NEW CABLES ONLY LASTED FOR 2 YEARS BEFORE CAR QUIT RUNNING AND THE CABLES NEEDED REPLACEMENT AGAIN. 2ND REPLACEMENT WAS NOT COVERED UNDER WARRANTY OR RECALL SO CONSUMER HAD TO REPLACE CABLES AT FORD DEALER FOR $250 (PARTS AND LABOR). CONSUMER FEELS THAT TWO YEARS OF LIFE ON BATTERY CABLES IS COMPLETELY UNACCEPTABLE. CAR IS NOW CONSIDERED SOMEWHAT UNRELIABLE DUE TO THE FACT THAT BATTERY CABLES ARE PRONE TO FAILURE. *JB

THE IGNITION WILL NOT ALLOW THE KEY TO TURN. *JB

DT: THE CONSUMER COMPLAINED ABOUT FRONT DRIVER'S SIDE SEAT BELT WHICH WILL NOT PULL OUT. THIS HAPPENED ON SEPTEMBER 30, 2005. WHEN THE CONSUMER TOOK THE VEHICLE TO THE DEALER, THEY SAID THAT IT WAS LOCKED. THE CONSUMER THEN TOOK THE VEHICLE TO A MECHANIC, WHO SUGGESTED THAT THE PROBLEM WAS PROBABLY DUE TO THE FACT THAT VEHICLE HIT A BUMP IN THE ROAD. ALSO, THE MECHANIC TOOK THE SEAT BELT APART AND UNLOCKED IT SO THAT THE CONSUMER COULD WEAR THE SEAT BELT UNTIL THE REPLACEMENT WAS PLACED IN THE VEHICLE. *SC . *AK

DT: THE CONTACT OWNS A 2000 FORD FOCUS. AUTOMATIC DOOR LOCKS LOCKED AND NO ONE COULD GET OUT OF THE VEHICLE. THE DOOR LATCHES WERE PART OF A RECALL AND WERE FIXED ON AUGUST 25, 2005. 30 DAYS AFTER RECALL REPAIRS WERE DONE ON THE DOOR LATCHES THE DOOR LOCKS TORE . ALL FOUR DOORS WERE AFFECTED BY THE AUTOMATIC DOOR LOCK FAILURE .CONSUMER CONTACTED THE SERVICE DEPARTMENT SALES DEPARTMENT AND THE SALES MANAGER . THE LOCAL DEALERSHIP TOLD THE CONSUMER THAT THE PROBLEM COULD BE FIXED FOR $1, 200. NO CRASHES. NO POLICE REPORTS. *AK

DT: CONTACT STATED THE PASSENGER'S SIDE DOOR WILL NOT UNLOCK .ALSO, THE BACK PASSENGER'S DOOR WILL NOT UNLOCK. VEHICLE WAS TAKEN TO THE DEALERSHIP TO BE CHECKED. SHE WAS TOLD THAT THE VEHICLE WILL NEED TO BE TAKEN TO A BODY SHOP TO FIX THE DOORS.*AK

I HAVE AN IGNITION PROBLEM. THE KEY GOES IN BUT WILL NOT TURN. STEERING WHEEL IS LOCKED. WHEN I CHECKED THE PROBLEM ON THE INTERNET I REALIZED THAT IT IS A COMMON PROBLEM OF ALL FORD FOCUS CARS. WHEN I WENT TO THE DEALER THEY TOLD ME THAT IGNITION CYLINDER NEEDS TO BE REPLACED, HOWEVER A NEW KEY IS NOT PROVIDED FOR THE NEW IGNITION CYLINDER. AS A RESULT I HAVE TO TAKE MY OLD KEYS WITH THE NEW CYLINDER TO THE LOCKSMITH TO HAVE HIM TO RECODE IT AND THAT WILL BE ANOTHER EXPENSE FOR ME. I READ ON THE INTERNET THAT THIS IS ONLY A TEMPORARY SOLUTION. SAME PROBLEM OCCURS AGAIN ACCORDING TO THOSE THAT COMPLAINED ON THE INTERNET FORUMS. THE WEB ADDRESS IS BELOW AND I PUT MY COMPLAIN TO THAT FORUM AS WELL. HTTP://WWW.AUTOMOTIVETALK.NET/SHOWMESSAGES.PHP?ID=1784 SO IT SHOULD BE RECALL FOR THIS IGNITION PROBLEM BY THE FORD COMPANY. *JB

REGARDING MY 2000 FORD FOCUS - HAVE HAD MOST OF THE ISSUES LISTED ON YOUR SITE. RECENTLY, MY TRUNK LID IS NOT CLOSING EASILY. IT SEEMS TO BE DOING THE SAME AS MY BACK DOOR LATCH (RUST ISSUE?). ALSO, MY IGNITION KEY IS REGULARLY STUCK GOING IN OR COMING OUT OF THE IGNITION. THIS IS EVEN MORE FRUSTRATING...*NM

WITHOUT ANY WARNING OF ANY KIND, THE IGNITION SWITCH ON MY 200 FORD FOCUS ZX3 FAILED, LEAVING WITH AN AUTOMOBILE. *JB

1) MY IGNITION SWITCH BROKE 2) WOULD NOT TURN WHEN THE KEY WAS INSERTED 3) HAD A DEALER REPLACE THE IGNITION SWITCH. THE TECH ALSO MADE A COMMENT THAT, ON THIS MODEL, THEY ALL BROKE, AND FORD HAD MADE A BETTER SWITCH THAT WAS BEING USED IN THE REPLACEMENT. *NM

DT: THE CONTACT OWNS A 2000 FORD FOCUS STATION WAGON. THE CONTACT STATED WHILE ATTEMPTING TO START VEHICLE THE KEY WOULD NOT TURN TO START THE VEHICLE. IT WAS AS IF THE COMPUTER WAS NOT READING THE KEY. THE CONSUMER CONTACTED AAA, AND THEY STATED THAT THIS HAPPENED FREQUENTLY WITH THIS TYPE OF VEHICLE. THE CONSUMER CONTACTED THE DEALERSHIP THIS MORNING ,AND THEY WERE GOING TO INSPECT THE VEHICLE TO DETERMINE THE CAUSE OF THE PROBLEM. THE MANUFACTURER STATED THIS WAS NOT A SAFETY DEFECT IN THE VEHICLE AND WOULD NOT ISSUE A RECALL.*AK UPDATED 11/29/05. *JB

I WAS MAKING A LEFT TURN INTO A PARKING LOT OF A GAS STATION, MAYBE GOING 5 MPH. I RAN OVER A CURB WITH MY FRONT LEFT TIRE. IMMEDIATELY AFTER HITTING THE CURB, MY DRIVER SIDE AND PASSENGER AIRBAGS DEPLOYED, CAUSING MY WINDSHIELD TO SHATTER. THROUGH ALL OF THE SMOKE FROM THE AIRBAGS, I LOOKED DOWN TO SEE MY ARM HAD SUSTAINED A FIVE INCH BURN. SHORTLY THEREAFTER, I WAS TAKEN TO THE EMERGENCY ROOM AT A LOCAL HOSPITAL TO RECEIVE TREATMENT FOR THE BURN. I THEN HAD TO RETURN TO THE SAME HOSPITAL FOR CONTINUOUS TREATMENT OF THE 2ND DEGREE BURN EVERY OTHER DAY FOR A WHOLE WEEK. THE ESTIMATED DAMAGES TO THE CAR ARE $4500+. MY INSURANCE CLAIMS ADJUSTER WENT TO THE BODY SHOP LOT WHERE THE CAR WAS TOWED TO AFTER THE AIRBAG DEPLOYMENT THIS PAST WEEK (ON OCT. 4, 2005). THERE IS A CHARGE, OF COURSE FOR THE REPLACEMENT OF AIRBAGS AND INSTALLATION AND A CHARGE FOR A NEW WINDSHIELD. THAT IS THE ONLY DAMAGE THE CAR RECEIVED. THERE WAS NO DAMAGE AT ALL TO THE BODY, TIRES OR FRAME FROM RUNNING OVER THE CURB. I WAS UNDER THE IMPRESSION THAT IT TOOK MORE THAN 5 MPH AND RUNNING OVER A CURB TO MAKE THE AIRBAGS DEPLOY. *JB

DT:THE CONSUMER RECEIVED A RECALL ON THE DECK LID WIRE HARNESS, THE RECALL REPAIR WAS PERFORMED AT A FORD DEALERSHIP IN 2001. THIS RECALL REPAIR DID NOT REPAIR THE PROBLEM, THE BRAKE LIGHTS AND LICENSE PLATE LIGHT FAILED AFTERWARDS. THE CONSUMER RETURNED TO THE DEALER, THERE WERE SOME REPAIRS, BUT THE CONSUMER DID NOT KNOW WHAT REPAIRS WERE EXACTLY MADE AT THAT TIME. SEVERAL MONTHS LATER, THE BRAKE LIGHTS WENT OUT BECAUSE THE CONSUMER WAS PULLED OVER BY AUTHORITIES FOR NOT HAVING BRAKE LIGHTS. THE CONSUMER RETURNED TO THE DEALERSHIP AND PAID FOR THE REPAIRS OUT OF POCKET. THE NEXT OCCURRENCE RESULTED IN THE CONSUMER SMELLING SMOKE FOR WHICH SHE COULD NOT DETERMINE THE CAUSE. SHE PULLED OVER FOR A MOMENT, AND BEGAN TO PULL OUT TO DRIVE TO THE DEALER, AND A PASSERBY HONKED THE HORN. THE CONSUMER NOTICED SMOKE COMING FORM THE TRUNK COMPARTMENT. THE CONSUMER SHUT THE ENGINE OFF, AND WHILE LOOKING FOR SOMETHING TO PUT THE FIRE OUT, BLACK SMOKE BEGAN TO ERUPT FROM THE TRUNK. UPON INSPECTION, THE FIRE HAD EXTINGUISHED BY ITSELF AND THE SMOKE WAS COMING FROM THE WIRING. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, WHO WANTED TO INSPECT THE VEHICLE FURTHER. THE DEALER SPLICED THE WIRES UP INTO THE AREA WHERE THE FIRE WAS ,AND NOW CONSUMER IS CONCERNED A FIRE MAY AGAIN OCCUR. THE CONSUMER HAS NOT CONTACTED FORD AT THIS TIME. *AK

2000 FORD FOCUS - IGNITION LOCK CYLINDER FAILS - IGNITION KEY WILL NOT TURN. HUNDREDS OF POSTS ON THE WEB COMPLAINING ABOUT THIS ISSUE. NO RECOURSE EXCEPT TO REPLACE THE CYLINDER - AFTER TOWING THE VEHICLE. *JB

GOT BACK IN MY ARE AFTER FILLING WITH GAS AND THE IGNITION KEY WOULD NOT TURN IN THE IGNITION LOCK BARREL. HAD TO HAVE IT TOWED HOME. INTERNET SEARCH REVEALED THIS TO BE VERY COMMON PROBLEM WITH THIS CAR. $300-$500 TO FIX. *NM

2000 FORD FOCUS IGNITION SEIZED. *TS *JB

WATER LEAKING ON TO THE FLOORBOARD OF THE PASSENGER SIDE OF THE CAR. REPAIR PERSON SAID IT MIGHT BE THE HEATER CORE BUT THERE IS NO LEAKING OF ANTI-FREEZE. *NM

PURCHASED A 2000 FORD FOCUS ON07/23/2005, WITH OPTIONAL SERVICE CONTRACT AND ON 09/16/2002, HAD ENGINE PROBLEMS TOOK IT BACK TO DEALER, INSURANCE DOES NOT WANT TO COVER ALL REPAIRS I'M LIABLE FOR1,900 AND THEY WIL PAY THE REST WHICH THE VEHICLE NEEDS AN ENGINE OVERHAUL, BUT ITS STILL UNDER WARRANTY AND I'M LIABLE ONLY FOR MY DEDUCTIBLE OF 100.00 THROUGH SOME INVESTIGATING I'VE BEEN DOING THIS VEHICLE IS "LEMON LAW BUY BACK".ALSO A DEALER ROLL BACK VEHICLE, MY CONTRACT ALSO WAS TO COVER ALL RENTAL GOT ONE ON 09/16/05 RETURNED ON IT 10/3/05,STILL LEFT WITHOUT A VEHICLE,CURRENTLY STILL AT DEALER SERVICE CENTER. THE WORST CAR I HAD ONLY 2 MONTHS WITH IT, OBVIOUSLY THERE ARE MORE DEFECTS. WHAT KIND OF PRODUCTS IS FORD PUTTING OUT ON THE ROAD SO MANY COMPLAINTS I MEAN WE DO NOT HAVE ANY INFORMATION ON WHETHER REPURCHASED VEHICLES ENCOUNTER A FREQUENCY OF REPAIRS THAT IS GREATER THAN THE EQUAL VALUE ,SO FAR NOTHING HAS BEEN DONE I HAVE SUBMITTED A COMPLAINT LETTER TO THE FORD CORPORATION REQUESTING THAT THEY LOOK INTO THIS SITUATION ALSO MADE CLAIMS TO TH ,BBB,DEPT. OF MOTOR VEHICLES, CONSUMER AFFAIRS, DEPT. OF INS. HAVE NOT HEARD RESPONSE FROM FORD CORP. MOREOVER FORD HAS BEEN AWARE THAT THIS CLASS VEHICLE MADE INORDINATELY PROVE TO BE A FAILURE. WHAT ABOUT THAT EXTRA SERVICE CONTRACT? WHAT ABOUT THE COSTS INCURRED DURING THIS 50 DAY LENGTHY-REPAIRS? SINCE I HAVE HAD THIS VEHICLE WHICH WAS FOR 2MONTHS ONLY THIS IS THE FIST FAILURE AND THE LAST. *NM

DAUGHTER WAS ATTEMPTING TO START HER CAR AND COULD NOT GET THE KEY TO TURN. AFTER TRYING DIFFERENT KEYS. WE CALLED THE FORD DEALER WAS INFORMED THAT THE KEY CYLINDER NEEDED TO BE REPLACED. A LITTLE RESEARCH INTO THIS SHOWS THIS TO BE AN ONGOING PROBLEM WITH THESE CARS. AND AT 400 A SHOT FORD SHOULD SHOW A PROFIT. *JB

DRIVING DOWN THE HIGHWAY AT ABOUT 55 MPH, CAR HESITATED, RAN REAL ROUGH, THEN RAN NORMAL UNTIL I REACHED MY DESTINATION. WHEN I REACHED MY DESTINATION CAR JUST DIED IN PARKING LOT, WOULD NOT TURN OVER, WOULD NOT DO ANYTHING. HAD CAR TOWED TO HILLSIDE FORD (NEAREST FORD DEALER). THEY CALLED ME BACK AND SAID THAT COULD NOT FIGURE OUT THE PROBLEM UNTIL THEY PUT A STARTER IN THE CAR BECAUSE THE CAR WAS NOT TURNING OVER. WHAT THE STARTER HAS TO DO WITH THE CAR DYING IS BEYOND ME? SO I SAID OK, THEY CHANGED THE STARTER, CHARGING ME OF COURSE ($180 FOR STARTER), AND THEN REALIZED THAT THE CAR STILL DIDN'T DO ANYTHING. THIS IS WHEN THEY FIGURED OUT THAT THE BATTERY CABLES WERE ALL BURNT UP. SO THEY TOLD ME THEY WOULD HAVE TO BE CHANGED (ANOTHER $90.00 FOR CABLES). SO AFTER THE STARTER AND THE BATTERY CABLES WERE CHANGED THE CAR WAS BACK TO RUNNING NORMAL. MY TOTAL BILL INCLUDING LABOR $618.00. I HAD NO CHOICE BUT TO GET THE CAR DONE BECAUSE IT IS MY ONLY SOURCE OF TRANSPORTATION. AFTER FURTHER LOOKING INTO RECALLS ON THE NHTSA WEBSITE FOR MY CAR, I REALIZED THAT THERE IS A RECALL FOR THE BATTERY CABLES ON MY FOCUS, WITH MY ENGINE AND THE SAME YEAR (RECALL #: 02V288000). I CALLED FORD AND THEY TOLD ME THAT ALL RECALLS ARE VIN SPECIFIC AND MY CAR WAS NOT ON THE LIST. THIS IS THE SAME THING THEY SAID WHEN THEY HAD A SILENT RECALL ON THE FUEL PUMP, WHICH THEY FINALLY AGREED TO TAKE CARE OF. *JB

2000 IGNITION ISSUE - I CAN PLACE THE KEY IN THE IGNITION, HOWEVER I CAN NOT TURN THE VEHICLE OVER. I HAVE BEEN TOLD THAT MY IGNITION SWITCH WOULD HAVE TO BE REPLACED AT AN OVERWHELMING $350.00. FORD HAS BEEN AWARE OF THIS ISSUE AND HAS NOT DONE ANYTHING ABOUT IT. *NM

DT: THE CALLER SAID AUTOMATIC LOCKS ON THE DOORS AND TRUNK DID NOT WORK. THE KEYLESS ENTRY REMOTE FOR THE LOCKS WILL NOT WORK TO LOCK OR UNLOCK THE VEHICLE. NEITHER THE DEALER NOR THE MANUFACTURER WERE WILLING TO PROVIDE ANY FINANCIAL ASSISTANCE. *AK *NM

2000 FORD FOCUS ZX3. UNABLE TO INSERT KEY INTO IGNITION. STRANDED FAR FROM HOME AT NIGHT. HAD TO HAVE THE CAR TOWED TO DEALERSHIP AND THE IGNITION REPLACED. *NM

WITHIN TWO WEEKS OF PURCHASING THE 2000 FORD FOCUS THE AIR BAG SENSOR BROKE, THE BRAKES BEGAN TO SQUEAL AND LESS THAN A MONTH LATER THE IGNITION LOCKED. THE CAR CANNOT BE STARTED OR MOVED DUE TO THE LOCKED IGNITION. NOTHING WAS DONE ABOUT THE BRAKES. THE AIRBAG LIGHT WAS REPLACED AT A COST TO ME OF $280.27. THE IGNITION HAS NOT BEEN REPAIRED OR ADDRESSED BY THE DEALER. *NM

12/03 -- REAR DRIVER SIDE WINDOW REGULATOR BROKE ON A 2000 FORD FOCUS; WINDOW NOT USED MUCH 9/7/05 -- REAR PASSENGER SIDE WINDOW REGULATOR FAILED ON SAME CAR AS ROLLING DOWN TO CLEAR MORNING CONDENSATION OFF AND ON SINCE I'VE HAD THE CAR, THE DRIVER SIDE WINDOW AND REAR DRIVER'S SIDE WINDOW HAVE NOT WORKED DUE TO A SO CALLED "SHORT" THE 2 REGULATORS WERE REPLACED; THE SHORT HAS NEVER BEEN FOUND OR REPAIRED AND IS A NUISANCE. *JB

FAILING FUEL PUMP FOR THE SECOND TIME IN TRAFFIC ONLY ONE YEAR AND FOUR MONTHS AFTER ORIGINAL REPLACEMENT. *JB

DT: THE CONTACT STATED THE DRIVER'S SIDE /CURTAIN AIR BAG DEPLOYED WITHOUT WARNING. THE VEHICLE WAS SITTING STILL AT THE DEALERSHIP. THE DEALER AND MANUFACTURER COULD NOT FIND THE CAUSE OF THE PROBLEM. *AK

THE FUEL PUMP IN THE CONSUMER'S 2000 FORD FOCUS FAILED AT 39200 MILES. *NM THE CONSUMER WAS NEVER INFORMED OF A RECALL REGARDING THE FUEL PUMP. THE CONSUMER STATED WITHIN THE FIRST FEW MONTHS OF OWNING THE VEHICLE IT NEEDED A NEW TRANSMISSION. *JB

I HAVE A FORD FOCUS 2000, MY COMPLAINT IS I HAVE PUT NEW PARTS ON THIS CAR , A NEW ENGINE, FUEL PUMP, PARTS ON THE FRONT END AND A LOT MORE. PLUS MAKING A CAR PAYMENT. WHEN I TAKE IT TO THE FORD SHOP I DON'T LIKE THE WAY I AM TREADED. I STILL HAVE ALL MY RECEIPTS FOR MY CAR I FEEL FORD SHOULD CARE ABOUT THEIR CARS AND THE BUYERS. *NM

ENGINE COMPARTMENT FIRE (FOUR DAYS AFTER FORD DEALERSHIP REPLACED IGNITION LOCK CYLINDER). *NM

BATTERY CABLE WAS LOCATED IN A WAY THAT CAUSED ABRASION AGAINST BATTERY CASE. WEAR BY THIS ABRASION CAUSED FAILURE OF THE INSULATION AND A SHORT CIRCUIT. THIS RESULTED IN TOTAL ENGINE AND ELECTRICAL FAILURE AND STARTED A SMALL, BRIEF ELECTRICAL FIRE OF THE CABLE INSULATION AND BATTERY CASE. THE INCIDENT OCCURRED ON A FREEWAY, AND PUT THE OCCUPANT IN SIGNIFICANT DANGER. VEHICLE WAS TOWED TO GARAGE. BATTERY AND BATTERY CABLE HARNESS ASSEMBLY WAS REPLACED. STATUS OF ALTERNATOR NOT YET AVAILABLE.*JB

DT: 2000 FORD FOCUS. THE CONSUMER COMPLAINED ABOUT THE REAR TIRES WEARING OUT ON FEBRUARY 12, 2003. BOUGHT TWO NEW TIRES FOR THE REAR. THE NEXT DAY I HAD A FOUR WHEEL TIRE ALIGNMENT. MARCH 31, 2003 TWO MORE NEW TIRES BLEW OUT, AND ON SEPTEMBER 23, 2003 WAS HAVING PROBLEM WITH ALIGNMENT, TWO TIRES WERE REPLACED. THE TIRE COMPANY SAID REAR END WAS OUT ALIGNMENT AND THEN WENT TO THE DEALERSHIP AND HAD A FOUR WHEEL ALIGNMENT AGAIN. IN NOVEMBER OR DECEMBER 2003 A NEW SET OF FOUR NEW TIRES WERE BOUGHT. THEN, IN JUNE 2004 TWO NEW TIRES WERE BOUGHT. THE CONSUMER WENT TO A NEW TIRE COMPANY AND IT TOOK THEM FOUR TIMES OF DRIVING CONSUMER'S CAR TO GET IT ALIGNED. WAS LOOKING ON THE INTERNET ABOUT RECALLS AND I FOUND INFORMATION ON SILENT VEHICLE RECALL. CALLED THE MANUFACTURER ABOUT THIS SILENT RECALL, THEY SAID THEY COULD NOT ASSIST CONSUMER ON THIS SILENT RECALL. THEN ,CALLED FORD WORLD HEADQUARTERS, THEY WERE STILL NOT TELLING ANYTHING ON THIS SILENT RECALL. CONSUME R FOUND TSB 03135 ON A CANADIAN WEBSITE BUT COULD NOT PULL UP ANY INFORMATION. *AK

CAR WAS STARTING & RUNNING FINE ... STOPPED BY MY MOTHER'S HOUSE; CAME OUT, PLACED KEY INTO IGNITION, KEY REFUSED TO TURN. TRIED ALL THE REGULAR TRICKS (TURNIGN THE WHEEL TO THE STOPS, PRESSING BRAKE, CLUTHC, ACCELERATOR, ETC. TO NO EFFECT) CALLED TOWING SERVICE - THEY COULD NOT MAKE THE KEY TURN EITHER AND COMMENTED THAT THIS WAS "COMMON" IN FORD FOCUS. TOWED VEHICLE TO BALISE FORD - AGREED IT'S A COMMON FAILURE BUT THYE HAVE A REDESIGNED PART FROM FORD - THAT IS NOT COVERED BY FORD'S EXTENDED WARRANTLY. OVER $300 TO REPLACE A PART EVERYEN ADMITS TO FAILING FREQUENTLY!

DT: THE IGNITION CYLINDER LOCKED AND WILL NOT LET YOU TURN THE KEY. CONTACTED A FORD DEALER, THEY SAID THEY HAVE SEEN THIS PROBLEM WIDELY, BUT THERE WAS NO RECALL. THIS HAPPENED ON AUGUST 20, 2005. HAD VEHICLE TOWED TO DEALER BECAUSE IT WOULD NOT START IT.*AK

THE IGNITION OF MY 2000 FORD FOCUS I WAS STUCK AT DALLAS AIRPORT AFTER A JOB INTERVIEW FOR ABOUT THREE HOURS IN 90 DEGREE HEAT. IT WAS REPAIRED AND LOCKED UP AGAIN THIS TIME IN FRONT OF MY HOURS. *NM