NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2014 Ford Focus. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
THE VEHICLE SHIFTS BETWEEN GEARS BAD, SOMETIMES LATE AND SOMETIMES NOT AT ALL. ALSO THE VEHICLE DOES NOT SHIFT PAST THIRD GEAR. THIS IS NOT A ONE TIME ISSUE, THE CAR CONTINUES TO OPERATE THIS WAY.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM RECALL NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS EXPERIENCING A FAILURE IN WHICH THE DRIVERS SIDE DOOR WAS DIFFICULT TO CLOSE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AT VARIOUS SPEEDS, THE VEHICLE SHUTTERED AND SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRANSMISSION CONTROL MODULE WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,100.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I'VE HAVE HAD TO HAVE THREE UPDATES DONE FOR THE TRANSMISSION. ABOUT A MONTH AGO, I ALMOST GOT KILLED PULLING ONTO A COUNTRY HIGHWAY, DUE TO INABILITY TO PICK UP POWER AND THEY HAD TO REPLACE THE CLUTCH. TODAY, THE CAR HAD TO BE TOWED TO THE DEALERSHIP DUE TO LACK OF POWER, HESITATING, AND ODD NOISE WHILE DRIVING. THIS CAR ISN'T 2 YEARS OLD, AND IT'S BEEN CONSTANT PROBLEMS.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES, LOCKS, LINKAGES); HOWEVER, THE REMEDY WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *CN
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL AND TRANSMISSION PROBLEMS. *LD UPDATED 05/1/2017*JS
POWER LOSS TO DRIVE TRAIN AND VEHICLE DISPLAYS "STOP SAFELY NOW" MESSAGE. THIS HAD HAPPENED REPEATEDLY WHILE VEHICLE WAS IN MOTION ON PUBLIC ROADS.
MY TRANSMISSION HAS BEEN PROGRESSIVELY GETTING WORSE ON MY 2014 FORD FOCUS. IT SHUDDERS, JERKS, AND HESITATES WHEN I START ACCELERATING. I TOOK IT TO THE DEALER FOR SERVICE AND THEY HAVE TO CHANGE THE CLUTCHES WHICH TAKES THEM 8 DAYS! THE CAR HAS ONLY 27,500 MILES ON IT.
CLUTCH IN AUTOMATIC TRANSMISSION IS STALLING, CAR SHUTTERS AT 24,000 MILES. CAR DOESN'T WANT TO GO UP HILLS, AND ACTS MINE IT'S STALLING OUT WHEN YOU PULL OUT. THIS IS MY DAUGHTERS CAR AND I DO NOT FEEL SHE IS SAFE.
THE TRANSMISSION/ENGINE HESITATES/STALLS WHILE DRIVING. ROUGH ACCELARATION.THE FIRST TIME THIS HAPPENED I WAS DRIVING ON THE FREEWAY 65MPH AND NOTICE THE VEHICLE WAS DRIVING WEIRD WHEN TRYING TO ACCELERATE, WHEN I SLOWED DOWN THE CAR WOULD SHAKE WHEN TRYING TO GAIN SPEED AGAIN. I IMMEDIATELY GOT OFF OF THE FREEWAY PULLED INTO A PARKING LOT TO LOOK THE CAR OVER. TURNED OFF THE CAR TO CALL SOMEONE, TRIED TURNING THE CAR BACK ON WITHIN 5 MINUTES AND THE CAR HAD COMPLETELY LOCKED DOWN, HAD TO CALL A TOW TRUCK TO TOW TO DEALER CAR HAD 21,000 MILES ON IT. DEALER STATED THE ISSUE WOULD BE FIXED SOME TYPE OF UPDATE NEEDED DONE TO THE TRANSMISSION. THE UPDATE DID NOT FIX THE PROBLEM BUT THE DEALER STATES EVERYTHING IS WORKING PROPERLY. THE CAR STILL HESITATES ON ACCELERATION. I BOUGHT THE CAR FOR MY TEEN DRIVER BUT I AM AFRAID TO LET HIM DRIVE IT BECAUSE I DON'T KNOW HOW SAFE THE CAR IS. THERE IS A SERIOUS ISSUE WITH HOW THIS CAR OPERATES ON ACCELERATION. *TR
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE FRONT PASSENGER SIDE DOOR OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT MENTIONED THAT THE DEALER WAS ONLY AGREEING TO REPAIR THE DOOR LATCH THAT FAILED DUE TO A PART SHORTAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,400.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHENEVER THE VEHICLE ACCELERATED FROM A STOP, IT VIBRATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.
TAKATA RECALL
GOING LESS THAN 10 MPH THE CAR WAS MAKING A WIDE TURN ON MY STREET IN FRONT OF MY HOUSE WHEN FOCUS ACCELERATED AND WENT THROUGH A WIRE FENCE, TAKING DOWN A METAL STAKE, OVER LIMESTONE BOULDERS BEFORE HITTING A TREE, STUMPS, AND BUSHES ON MY PROPERTY. AIR BAGS DID NOT EMPLOY. WINDSHIELD TOTALLY SHATTERED WITH HOLES FROM TREE BRANCHES. BODY OF CAR SEVERELY DAMAGED IF NOT TOTALED. INSURANCE ADJUSTER WILL DETERMINE ON WEDNESDAY 9/28/2016
WHILE DRIVING ON CITY STREETS THE TRANSMISSION SLIPS AND JERKS AND SOUNDS LIKE IT'S GOING TO FALL OUT OF THE VEHICLE. THIS IS A KNOWN ISSUE BY FORD WITH THIS VEHICLE AND IS UNSAFE TO DRIVE, ESPECIALLY MERGING INTO TRAFFIC. FORD NEEDS TO BUY ALL THESE VEHICLES BACK! THIS CONTINUES TO HAPPEN ON A DAILY BASIS. IT'S BEEN IN FOR REPAIR TWICE AND A RECALL ONCE. STILL NOT FIXED. I WOULD SELL THIS CAR IF I COULD BUT THE VALUE HAS DROPPED SIGNIFICANTLY DUE TO THIS KNOWN ISSUE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 30 MPH, THE ENGINE HESITATED AND ATTEMPTED TO STALL. THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE VEHICLE WOULD NOT SHIFT INTO REVERSE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V813000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
The contact owns a 2014 Ford Focus. The contact stated when starting the vehicle and shifting into drive(D), the vehicle would hesitate and then jolt into gear. The contact stated that the vehicle was increasingly harder to shift into gear. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the Dual Clutch Transaxle (DCT) DPS6 needed to be replaced. The vehicle was repaired. The contact stated that the transmission failure reoccurred, and the vehicle was no longer drivable. The contact related the transmission failure to two manufacturer recalls, 14M02 Transmission Control Module and 19N08 for the Transmission Clutch Shudder. The manufacturer was informed of the failure. The failure mileage was approximately 160,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLES SHIFTED INTO ANOTHER GEAR ON MULTIPLE OCCASIONS WITHOUT WARNING. IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
REAR PASSENGER DOOR LATCH BROKE WHILE IN MOTION; DOOR WILL NOT CLOSE OR LOCK.
ON ACCELERATING CAR WILL JERK /STUTTER AS IN NOT GO..THIS HAPPENS ALSO AFTER SLOWING TO GO THROUGH A DIP THEN ACCELERATING TO GO AGAIN ,HAPPENS AFTER SLOWING TO MAKE A TURN .ALSO.HAPPENS WHEN ACCELERATING TO GO UP INCLINES SOMETIMES TO AS IF IT CAN'T DECIDE WHAT GEAR IT WANTS TO BE IN..MY CAR HAS AN AUTOMATIC TRANSMISSION ..SOMETIMES SCARED ME CAUSE WILL DO IT WHEN I'M PULLING INTO ON COMING TRAFFIC ..AND CAR WON'T GO.I HAVE CONTACTED SERVICE DEPT AT FORD AND THEY TOLD ME THIS YEAR VEHICLE WAS KNOWN FOR THIS ..I AGAIN HAVE SCHEDULED AN APPT FOR IT TO BE CHECKED ..THIS HAS BEEN GOING ON SINCE I FIRST ACQUIRED MY CAR IN AUG 31 2016 ...
RECALL ON THE TRANSMISSION. CAR JERKS, WHEN STARTING UP FROM A STOP, LURCHES FORWARD. IN MOTIONS BOTH CITY STREET AND HIGHWAY, STARTING UP FROM A STOP.
TRANSMISSION HESITATION FROM A STOP, TYPICALLY IN GEAR (DRIVE OR SPORTMODE), SOMETIMES SEVERE, CAUSING JERKING. BEEN HAPPENING LITERALLY SINCE I'VE OWNED THE VEHICLE, BUT SEEMS TO BE NOW MORE PRONOUNCED, ESPECIALLY AFTER LONGER DRIVES. ON THE HIGHWAY WITH STOP & GO TRAFFIC, AND THIS PROBLEM IS VERY UNSETTLING AND DANGEROUS.
MY 2014 FORD FOUS HAS A SHUDDERING AND SHIFTING ISSUES ON ACCELERATION. SOMETIMES MY CAR WILL NOT GO INTO GEAR. FORD KEEPS TELLING ME THAT IS NORMAL AND TO BRING THE CAR IN IF THE CHECK ENGINE LIGHT COMES ON. MY FEAR IS THAT THIS WILL HAPPEN IN A INTERSECTION CAUSING A ACCIDENT. FORD IS JUST DRAGGING THIER FEET ON THIS ISSUE UNTIL THE WARRANTY EXPIRES AND CONSUMERS LIKE ME ARE LEFT WITH THE BILL. FORD KNOWS THAT THERE ARE PROBLEMS AND REFUSES TO FIX IT. DOES IT TAKE THE MOTORING PUBLC TO LOSE LIVES BEFORE ANYTHING IS DONE?
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
WHEN I PUT IT IN DRIVE MODE IT GOES BACK WORDS.WHEN I'M DRIVING FOR ABOUT 20 MIN IT SHOWS MY E BRAKE IS ON AND SAYS TRANSMISSION AT FAULT AND ENGIN AT FAULT
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA RECALL NUMBER: 16V643 RECALL DATE: SEPTEMBER 2, 2016 MANUFACTURER RECALL NUMBER: 16S30 A DOOR LATCH WITH A FRACTURED PAWL SPRING TAB TYPICALLY RESULTS IN A "DOOR WILL NOT CLOSE" CONDITION.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 06/21/17 *BF *CN
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM RECALL NOTICE FROM THE MANUFACTURER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PENSKE FORD, LOCATED AT 8970 LA MESA BLVD, LA MESA, CA 91941; (877) 736-8037) WAS CONTACTED SEVERAL TIMES AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY UNTIL DECEMBER. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 09/25/17 *BF UPDATED 10/13/2017*JS
TL* THE CONTACT OWNED A 2014 FORD FOCUS. WHILE DRIVING 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE STEERING WHEEL VIBRATED WHEN THE CRUISE CONTROL WAS DEACTIVATED. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARDRAIL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED AND DEEMED A TOTAL LOSS AT THE SALVAGE YARD. THE POLICE WAS NOTIFIED BUT THE CONTACT WAS UNAWARE IF A REPORT WAS FILED. THE CONTACT WAS TAKEN TO THE HOSPITAL BY AMBULANCE FOR OBSERVATION OF CHEST PAINS. THE AIR BAGS DID NOT DEPLOY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 55,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STUTTERED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE AND CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT, DESPITE THE WARRANTY, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
THE TRANSMISSION JERKS SERIOUSLY WHEN START FROM STOP TO FIRST GEAR AND FIRST TO SECOND GEAR.
MANUFACTURER RECALL #16S30; NHTSA RECALL #16V643: DOOR LATCHES MALFUNCTION. RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE. FORD NOTIFIED CONSUMERS OF THIS PROBLEM IN SEPTEMBER 2016 AND YET PARTS ARE STILL NOT READILY AVAILABLE. HOW ARE THEY PERMITTED TO TAKE SO LONG TO RESOLVE THE ISSUE. I DON'T WANT TO HEAR ABOUT MANUFACTURING ISSUES OR THE LARGE NUMBER OF CARS THAT THIS AFFECTS. I WANT IT FIXED!!! I DON'T WANT TO ENDANGER MY GRANDCHILDREN OR ANY OTHER PASSENGERS IN THE CAR. WHAT IS BEING DONE TO RESOLVE THIS ISSUE????? I'M SICK OF THEIR EXCUSES.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V643000(STRUCTURE) WAS RECEIVED IN SEPTEMBER OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THE RECALL ISSUED IN SEPTEMBER OF 2016 HAS NOT BEEN FIXED. I HAVE TRIED TO GET MY CAR IN 5-6 TIMES, THE LAST BEING IN JULY WHEN THE MAN AT FORD TOLD ME "OUR PARTS ARE BOOKED OUT THROUGH THE FIRST OF THE YEAR, BUT WE CAN PUT YOU ON A WAITING LIST". FORD HAS NOT MADE ENOUGH PARTS MAKING THEM READILY ACCESSIBLE TO THEIR DEALERS SO THE CONSUMERS CAN DRIVE A SAFE, RECALL FREE CAR. I AM FRUSTRATED IT HAS TAKEN SO LONG.
WE BOUGHT THIS CAR TO HAVE A SAFE, RELIABLE VEHICLE. I LIVE IN A MOUNTAIN COMMUNITY WITH PLENTY OF WILDLIFE AND VERY FEW OTHER DRIVERS ON THE ROAD. MY CAR BROKE DOWN ON THE MOUNTAIN HIGHWAY WHEN LEAVING FOR WORK AT 5:15AM. I GOT BARELY 2 MILES FROM HOME AND I LOST POWER AND THE CHECK ENGINE LIGHT CAME ON. THE CAR WOULD NOT ACCELERATE MORE THAN 10 MILES PER HOUR AND JERKED, HESITATED, MADE GRINDING NOISE. IT HAS HESITATED FROM TAKE OFF SINCE WE'VE HAD IT. WE RECEIVED A RECALL NOTICE AND TOOK IT IN IMMEDIATELY. THAT DID NOTHING TO TAKE CARE OF THE PROBLEM. NOW IT STOPPED RUNNING COMPLETELY AND THE CHECK ENGINE LIGHT CAME ON. IT WAS TOWED TO THE SHOP AND WE HAVE BEEN TOLD THAT THE PART (TCM MODULE) IS ON BACK ORDER AND WE COULD BE WITHOUT OUR CAR FOR 1 TO 8 WEEKS. THEY COULD CARE LESS THAT THIS IS OUR MAIN FORM OF TRANSPORTATION AND I WILL HAVE TO GET A RENTAL IN ORDER TO GET TO WORK IN ORDER TO MAKE CAR PAYMENTS FOR A CAR I CAN'T DRIVE. I ESCALATED MY CONCERNS ALL THE WAY UP TO CORPORATE CUSTOMER RELATIONS AT FORD. SO GOING INTO THE WEEKEND I HAD NO HELP AT ALL FROM ANYONE AT FORD AND WAS FORCED TO OBTAIN A RENTAL AT MY COST. SO FAR I'M LOOKING AT $300 AND PRAYING THAT MY CAR IS BACK BEFORE I HAVE TO RETURN THE RENTAL. THIS IS A BUNCH OF [XXX] FROM FORD. IT'S ALL OVER THE INTERNET THE ISSUES WITH THESE CARS. FOR THEM TO NOT PROVIDE ASSISTANCE WITH RENTALS IS THE WORST POSSIBLE SERVICE EVER. I BET THEY SURE WILL EXPECT MY PAYMENT ON TIME WON'T THEY? I'VE FILED CLAIMS WITH A LEMON LAW ATTORNEY AND A CLASS ACTION LAWSUIT ATTORNEY. AS WELL ON CARCOMPLAINTS.COM, CENTER FOR AUTO SAFETY AND NHTSA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
MY 2014 FORD FOCUS HESITATE, THEN IT TAKES OFF, WHEN MERGINING INTO TRAFFIC IT STALLS, TRANSMISSION SEEMS TO BE SLIPPING, I WAS ALMOST HIT TWICE FROM IT STALLING, TRANSMISSION SERVICE LIGHT COMES ON, RADIO DISPLAY NOT WORKING
I BOUGHT THE VEHICLE IN 2014 NEW. A LITTLE LESS THAN A YEAR AFTER I HAD THE CAR, I STARTED HAVING PROBLEMS WITH THE SYNC SYSTEM THAT ALLOWS ME TO USE MY CELL PHONE HANDS FREE. IT WILL STAY PAIRED WITH MY PHONE FOR ABOUT 3 TO 4 WEEKS AND THEN WILL DROP THE CONNECTION WITH MY PHONE. I HAVE HAD IT IN TO THE DEALERSHIP 5 TIMES AND THE PROBLEM IS STILL NOT FIXED. I HAVE BEEN IN CONTACT WITH THE REGIONAL MANAGER OF FORD CORPORATE AND THEY ARE REFUSING TO GIVE ME A BUYBACK OPTION SO I CAN GO PURCHASE ANOTHER VEHICLE THAT WILL ACTUALLY WORK WITH MY CELL PHONE. IT IS THEIR PROBLEM WITH THEIR VEHICLES AND THEY ARE REFUSING TO TAKE RESPONSIBILITY FOR A DEFECTIVE PRODUCT.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE SHUDDERED AND SHOOK VIOLENTLY. WHEN SHIFTING BETWEEN FIRST AND SECOND GEARS, THERE WAS AN ABNORMAL VIBRATION IN THE VEHICLE. ON SEVERAL OCCASIONS, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE OVER AND UNDER ACCELERATED AND THEN HESITATED. THE DEALER DIAGNOSED THAT THE MANUAL CLUTCH, POWER TRAIN CONTROL MODULE, AND TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AROUND A CURVE AT 25 MPH, THE STEERING WHEEL SEIZED AND THERE WAS AN ABNORMAL NOISE COMING FORM THE VEHICLE. THE CONTACT REDUCED SPEED TO 10 MPH DUE TO BEING CONCERNED FOR THEIR SAFETY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,100.
I WAS DRIVING IN STOP AND GO TRAFFIC AND A NOTICE CAME UP ON THE SCREEN THAT MY TRANSMISSION WAS HOT AND THAT I NEEDED TO STOP FOR 5 MIN. I PULLED OVER AND STOPPED FOR 5 MIN. AND BEGAN DRIVING AGAIN, AND WITHIN 5 MIN. THE NOTICE CAME BACK ON AND IT SMELLED LIKE FIRE. SO I PULLED OVER AND LET THE CAR IDLE UNTIL TRAFFIC WAS GONE AND THEN SINCE TRAFFIC WAS DONE, THE NOTICE NEVER CAME BACK UP.
The contact owns a 2014 Ford Focus. The contact stated that while attempting to accelerate, the vehicle shuddered and hesitated before accelerating. There were no warning lights illuminated. The contact took the vehicle to the dealer who replaced the clutch; however, the failure persisted. The contact had the clutch replaced twice and was informed that the clutch needed to be replaced a third time. The manufacturer was made aware of the failure. The approximate failure mileage was 25,000.
WE PURCHASED THE VEHICLE IN 2016. WE IMMEDIATELY NOTICED THE PROBLEM WITH THE TRANSMISSION DURING ACCELERATION. WHEN YOU ACCELERATE THE CAR STUTTERS AND LAGS AND FEELS LIKE A STALL ON EVERY ACCELERATION. WE TOOK IT IN AND WAS TOLD THAT IS WAS THE ECONOMIC PART OF THE VEHICLE AND IT WAS SUPPOSE TO DO THAT. IT HAS NEVER BEEN BETTER NOR DID THEY EVER FIX IT UPON SERVICING. NOW WE LEARNED IT'S AN ISSUE WITH ALL FORD FOCUS FOR THESE YEARS.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING. THE VEHICLE WAS NOT DIAGNOSED NOR REAPIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.