NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 Ford Focus. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
The contact owns a 2017 Ford Focus. The contact stated that while his wife was driving at an undisclosed speed, the message that the transmission was overheating was displayed. The contact's wife was able to drive the vehicle to a safe location and park the vehicle. The vehicle was towed to the residence. The vehicle was towed to four independent mechanics where the vehicle was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,000.
The contact’s boyfriend owns a 2017 Ford Focus. The owner received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while her boyfriend was driving at an undisclosed speed, the vehicle lost motive power, and the engine seized. The vehicle was no longer operable and needed to be towed to the dealer. The dealer was contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 52,000. VIN tool confirms parts not available.
Engine failed on our 2017 Ford Focus with 1.0 liter Ecoboost engine while driving the vehicle under normal operating conditions on December 14, 2023. Car experienced a dramatic loss of power while driving. Vehicle appeared to not be shifting correctly and would not accelerate. Owner worked to get vehicle to a safe location off the road when "Engine Fault, Service Now" message appeared. Driver pulled off into parking lot ASAP and stopped vehicle. Inspection of vehicle after stopping showed engine fluids had leaked out of engine starting back through parking lot to road. Did not attempt to restart vehicle and had vehicle towed back to repair shop for diagnosis. Initial diagnosis discovery revealed the vacuum pump had failed, along with the turbo charger. Additional follow up inspection revealed after draining fluids pieces of rubber and metal shavings in the drained oil. Rubber pieces appear to be related to timing belt failure. Engine replacement costs of $7100 dollars were incurred on Vehicle was purchased in 2021 with 17,000 miles on it purchase value $15,000. Difficult and very costly situation since the vehicle is needed for school and work with no good alternate vehicles available. Used to advocate for Ford products since purchasing a 2016 Escape. Very disappointed in the quality of the 1.0 liter engine.
The contact owns a 2017 Ford Focus. The contact stated that while operating the vehicle, the timing belt and engine oil pump belt fractured, and the vehicle lost oil pressure and the engine failed. The oil pressure, check engine, and battery warning lights illuminated. The vehicle was towed to a local mechanic and was diagnosed with engine failure. The vehicle was repaired. The contact referenced NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) as a possible solution however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The approximate failure mileage was 86,600.
The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly vibrated before returning to normal functionality, after which the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission and informed the contact that the clutch was slipping. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 96,000.
The contact owns a 2017 Ford Focus. The contact stated while attempting to reverse, the vehicle failed to respond. There was no warning light illuminated. The contact stated that he could shift into drive(D); however, the vehicle failed to shift into reverse(R) after several attempts. An unknown dealer was notified of the failure and informed the contact the VIN was not covered under an unknown recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 111,000.
The contact owns a 2017 Ford Focus. The contact stated on several occasions while the vehicle was in park(P) and being refueled, the vehicle shutoff unintendedly. Additionally, on other occasions, the vehicle failed to start. The check engine warning light was illuminated. The vehicle was taken to a dealer where the failure was not able to be diagnosed, but the contact signed an unknown document. The vehicle was taken to Jiffy Lube where it was determined that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 62,000.
The contact owns a 2017 Ford Focus. The contact stated while driving approximately 30 MPH, the message "Transmission Overheating - Pull Over" was displayed. After stopping the vehicle to allow the transmission to cool down, the vehicle was restarted and operated normally. The vehicle was later taken to the local transmission mechanic, who diagnosed that the TCM and clutch had failed and needed to be replaced. The transmission was rebuilt, and the vehicle was repaired. The contact stated that approximately 8,000 miles later the failure reoccurred. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 64,517.
The contact owns a 2017 Ford Focus. The contact stated that while taking the vehicle to an independent mechanic for an oil change, the mechanic discovered fuel in the oil. The dealer was alerted of the failure and the vehicle was towed to the dealer. A test was performed on the vehicle and the contact was instructed to drive the vehicle for 700 miles to test the fuel system. The contact's father then tested the vehicle after 700 miles and confirmed that a fuel odor was coming from the vehicle. The manufacturer was notified of the failure. The vehicle was taken back to the dealer and remained in the dealer's possession. The approximate failure mileage was 85,000.
The contact owns a 2017 Ford Focus. The contact stated that after the vehicle was refueled at a local gas station, the vehicle failed to restart. The vehicle then restarted after several attempts. The contact stated while driving, the vehicle stalled. The check engine warning light was illuminated. The contact stated that the failure recurred after refueling. The vehicle was taken to the dealer where it was diagnosed with a failed purge valve canister and that the purge valve canister needed to be replaced. The vehicle was not repaired. The contact previously received notification of NHTSA Campaign Numbers: 18V735000 (Fuel System, Gasoline) and 19V515000 (Fuel System, Gasoline) however, the contact stated that only parts of the recall repairs were completed. The contact stated that the PCM was flashed; however, the purge valve canister was not replaced as per the recall repair. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 75,000.
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that while driving 55 MPH, the vehicle stalled. The contact was able to pull over to the side of the road. The vehicle was towed to a family member's residence, and then towed to a dealer, where it was diagnosed that the tensioner arm had fractured. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 76,000. VIN tool confirms parts not available.
The contact owns a 2017 Ford Focus. The contact stated while driving approximately 75 MPH, the vehicle stalled and lost engine power. There was no warning light illuminated. The vehicle was towed to the residence. The vehicle was then towed to the dealer, who determined that all the teeth on the timing belt had sheared off and were in the oil. The contact was informed that the timing belt and oil pump needed to be replaced. The dealer wanted to drop the oil pan to remove all the timing belt material. The vehicle was not repaired. The contact learned of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); which was related to the failure. The manufacturer was informed of the failure, and informed the contact that the recall was for vehicles with an automatic transmission, and the contact's vehicle was not included. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 110,000.
Yes it is available for inspection if you choose to do so. Roughly a month ago my transmission shifted into neutral while trying to merge onto the interstate. It bucked around and eventually caught the right gear, and the problem persisted the next 15 miles to my destination, as well as the 15 miles home. I couldn't afford to take it to the shop, so I didn't drive it for a couple weeks. I then had some responsibilities to take care of, and the car was so much worse this time. Trying to accelerate from 0mph was hit or miss, and any time I went over 10 mph it would shift back and forth from neutral to a lower gear than it should have for the speed I was going, then back to neutral. It loses power or shifts into neutral driving down the interstate sometimes, or going up hills. I almost slid down a hill backwards the other day because I was in neutral (even tho my gear shift was in Drive). Sometimes when trying to stop, the car lunges forward while my foot is on the brake. It felt like I was driving a standard again - not safe at all. My check engine light has been on for a month or two due to an O2 sensor issue, but otherwise I had no warning lights displayed. I had a mechanic hook up a code reader a few days ago and the code that popped up is P07A3. I have yet to take it in for repairs, as I cannot afford to pay thousands of dollars for Ford's intentional manufacture of faulty machinery. I still owe $11,000 on this car, there is no way I can afford to buy another one, or to fix this piece of junk. Happy 2024.
I was headed back home for thanksgiving, traveling down I20 from Birmingham to Anniston AL, when the oil light suddenly came on, then 2 minutes later a "default Engine-service now" warning appeared. The car immediately started making a loud rattling noise, sputtered and stopped accelerating. I almost got rear-ended and was terrified! I managed to exit the interstate and pulled into a gas station. Checked oil levels, which were fine. Got back on I20 and drove slowly (with hazard lights flashing) back to previous exit, where there was an express oil change. They could not identify the exact problem, but mechanic speculated it was the oil pump since he just fixed another ford vehicle with the same issue. I had my car towed back to Pep Boys in [XXX] (where I live). After inspecting my vehicle, I was informed that the oil pump had completely malfunctioned. The whole thing, including belts and tensioner had to be replaced. I'm still waiting to find out if any further damage was caused to the engine. So far, the bill is up to $4000 and I have been without a vehicle for 6 days. I would like to note that I completed regular oil changes and maintenance on this vehicle. Upon searching online, I have seen many other reports of this same issue on Ford Focus models, yet there has been no recall or action taken by ford and no action taken by the NHTSA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2017 Ford Focus. The contact stated that while his daughter was driving 30 MPH, the engine overheated. The contact stated that the transmission overheated message was displayed. The driver pulled over to the side of the road and allowed the engine and the transmission to cool down before driving to the residence. The vehicle was taken to a local mechanic where it was diagnosed with stage-2 clutch failure. The vehicle was not repaired due to the cost. The vehicle was not included in NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was made aware of the failure and suggested that the contact call the NHTSA Hotline. The failure mileage was 89,252. The contact noticed that the code on the vehicle before repairing P0805 and were part of recall # 18V845000, wondering why when contacting Ford, they said there was not a recall for the transmission.
The contact owns a 2017 Ford Focus. The contact stated while driving at approximately 50 MPH, the vehicle was sputtering and almost stalled. The contact stated that the check engine warning light was illuminated. The contact stated that the failure was intermittent but had become a recurring failure. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the canister purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The failure mileage was approximately 50,000.
While driving on interstate, an oil light came on and vehicle slowed rapidly causing a very unsafe situation with attempting to safely pull over. Once pulled over, I did not want to risk further engine damage, so I shut off immediately and had vehicle towed to dealer. Even though I placed a large sign on steering wheel and keys not to run engine, dealer states test driving. Further examination reveals the oil pump is seized and my only option for repair is a new engine. The recommended maintenance for the oil pump is 150,000 miles and it failed at 69,000 miles without any warning or recommendation for service by Ford. This is a know issue that is putting hundreds of thousands drivers world wide at risk of a potential serious accident if power loss occurs at an inopportune time!
The contact owns a 2017 Ford Focus. The contact stated that after her daughter refueled the vehicle at the gas station, the vehicle failed to start. The contact stated that the vehicle started after several attempts. The contact stated that the vehicle was experiencing rough idling. Additionally, the contact stated that while her daughter was making a right turn and merging onto a ramp, the vehicle stalled inadvertently in the middle of the road. The contact's daughter was unable to pull to the side of the roadway. The contact stated that her daughter was able to restart the vehicle after several attempts. The contact's daughter then pulled to the side of the road. The contact stated that her daughter was able to drive to the residence. The vehicle was taken to the dealer, where it was diagnosed that the purge valve had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The manufacturer was notified of the failure and informed the contact that the VIN was not included. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
This year make and models have an recall #19v51500 due to this recall their is a canister purge valve need to be replace. so i buy a vehicle and its has a problem with purge valve and the Ford company refuse it to fix this issue under the recall.
Transmission Available for inspection Being able to accelerate and or brake is essential for safety in a vehicle and this is compromised. Nothing has been confirmed but plenty of matching information on vehicle type. Vehicle has not been inspected No warning lights came on and this began this year
The oil pressure indicator light came on. Ford dealership inspection concluded an internal belt failure which resulted in a clogged oil pickup screen and engine failure.
The contact's wife owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormally loud sound and experienced rough driving. The next day while pulling out of the driveway, the oil warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 63,000.
Driving home from work, the transmission started to shudder and jerk as it shifted. On the highway the vehicle did not shift appropriately. Once home, the vehicle would not go into reverse. After pulling code P287A, the vehicle would no longer start. Ford confirmed it has the same transmission (DPS6) as vehicle mentioned in [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2017 Ford Focus. The contact stated that while driving uphill at 25 MPH and depressing the accelerator pedal, the transmission was slipping, and the vehicle jerked and failed to respond while the engine revved significantly. The contact stated that the failure occurred intermittently. The message "Transmission Overheating - Please Let Cool For 5 Minutes" was displayed. The contact allowed the vehicle to cool down and attempted to drive back to the residence; however, the failure persisted. The contact was able to pull into a parking lot. The vehicle was towed to the residence. The contact stated that the clutch actuator motor was previously replaced due to the failure. The manufacturer was contacted and informed the contact that the vehicle would be covered under an unknown Customer Satisfaction program if the failure was related to the transmission. The vehicle was towed to the dealer, where it was diagnosed and determined that the transmission dual clutch pack assembly had failed and needed to be replaced; however, the VIN was not included in NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was not repaired due to the cost. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.
The contact owns a 2017 Ford Focus. The contact stated while driving at approximately 45 MPH, the oil pressure warning light illuminated, and the contact pulled over to the side of the road. The vehicle was taken to the independent mechanic where it was diagnosed with a shredded timing belt, the screen on the oil pump was clogged, and no oil pressure. The vehicle was repaired. The contact discovered NHTSA Campaign Number: 23V905000 (Engine, Engine Cooling) however, the VIN was not included. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 119,000.
My vehicle has had some trouble turning over recently and my check engine light came on shortly after. I ran a diagnostic and was given the code P1450 and who's symptoms were in line with what my car has experienced. I see that there was a recall for other 2012-2018 Ford Focuses with identical problems with my car also having a 2.0 liter GDI engine and was manufactured in the Michigan Ford plant prior to February 2 2018 (the Ford employee I spoke to confirmed that my Focus was built in January of 2017). My car has yet to stall or fail to turn over completely but the problem is becoming more frequent and I believe that my vehicle is one that should have been part of the recall as I'm experiencing identical problems and my vehicle meets the criteria for other vehicles that were part of the recall.
Vehicles dual clutch transmission dry clutch overheats causing the transmission to stop shifting.
The contact owns a 2017 Ford Focus. The contact stated while driving at various speeds, the vehicle lost motive power while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the vehicle failed to accelerate while in reverse(R). There was no warning light illuminated. The vehicle was taken to a dealer and the contact was informed that there was a failure with the TCM (Transmission Control Module). The manufacturer was notified of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 115,000.
The contact owns a 2017 Ford Focus. The contact stated while driving 55 MPH, the vehicle suddenly lost motive power. The contact was able to continue driving to her destination. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The vehicle was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was unknown.
The contact owns a 2017 Ford Focus. The contact stated while driving 15-20 MPH, the vehicle temporarily lost power before and after shifting into gear. Additionally, the transmission was skipping gears. The contact stated that the failure had been recurring while driving. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission dual clutch had failed and needed to be replaced. The mechanic related the failure to NHTSA Campaign Number: 18V845000 (Power Train); however, the VIN was not included. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 74,000.
I purchased my 2017 Ford with approximately 300 miles on the speedometer. Have driven my vehicle with care and routine maintenance getting well over 40 miles per gallon. Twice I have had a issue with the clutch and/or transmission under warranty. The car would shutter and vibrate while shifting from 1st gear to 2nd gear and increasingly become worse the more driven. Whether the car is warm or cold, still it would shutter. Was a hassle getting the dealership to fix this issue both times, but got it done. The same issue is starting all over again at 91,000 miles and the warranty is now void. Hoping this repetitive issue can or will be repaired. Thank you
The contact owns a 2017 Ford Focus. The contact stated while driving at various speeds, the vehicle lost motive power. The contact stated that there were no warning lights illuminated. The contact stated that the temperature gauge was moving into the HOT zone and the speedometer displayed that the vehicle was decelerating. The contact stated that the failure had been recurring. The contact had taken the vehicle to the dealer several times, and on several trips to the dealer, the vehicle had to be towed. The dealer diagnosed the vehicle and advised the contact that the vehicle had been repaired; however, the failure persisted. The contact stated that the vehicle was recently taken to the same dealer to be repaired under NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the failure recurred after the recall repair. Additionally, the contact stated that the engine compartment of the vehicle was significantly hot after driving a short distance. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 115,000.
The contact owns a 2017 Ford Focus. The contact stated that while attempting to shift the vehicle into gear, the transmission erroneously shifted into neutral instead. The transmission fault message was displayed. While the vehicle was idling, the vehicle occasionally lunged forward. The vehicle was taken to the dealer and the clutch was replaced twice; however, the failure persisted. The manufacturer was made aware of the failure and confirmed the vehicle was not covered under recall or warranty. The approximate failure mileage was 102,000.
The contact owns a 2017 Ford Focus. The contact stated when the vehicle was started, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 44,500.
See attached document for complaint
The contact has a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the gear shifter was inoperable. The contact stated that while depressing the accelerator pedal, the vehicle failed to respond. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the transmission clutch had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,900.
Transmission lurches when stopped. Jerks hard enough to move forward. When accelerating, car slips and vibrates. Loses power posing a saftey hazard that is unsafe to drive car. Dealership confirmed its the Transmission dry plates on the DSG automatic transmission. Several times when I been at a red light with a car infront of me, I went to apply gas and the car revs then rapidly engages sometimes. I am paying 4,100 to replace a problem that has existed and been told it's normal bt the dealership. Only 38,712 miles on the car and its out of warranty according to Ford. Currently at the dealership now.
In may of 2022, while driving at highway speed (approximately 65 MPH) my engine stopped working overheated and I almost crashed attempting to get off the highway. The vehicle mileage was just over 40,000 miles. The reason was vehicle oil pump stopped working due to pieces of debris from engine rubber drive chain clogged engine oil filter. This has occurred over and over on the 1.6 liter eco boost engine. Engine was replaced under warranty and I was given a 12 month 12,000 mile warranty on replaced engine. During the time of the warranty I on numerous occasions dealt with overheating issues as coolant level was constantly low. On one occasion engine stopped working and steam bellowed out almost again causing a crash at highway speed. Engine was diagnosed in 7/2023 by local Ford dealership of engine block grooves allowing coolant to leak into cylinders which led to catastrophic engine failure. My vehicle now has just over 50,000 miles and Ford states that since I am over my 60 month power train warranty they will do nothing to cover costs on a 3rd engine replace. That is 2 separate instances where engine completely failed and stopped while driving at highway speeds and at least 2 times where engine overheating nearly caused the vehicle to become overheated to the point of causing a fire.
The car slips going from 1st to 2nd gear when at a complete stop. It is the automatic transmission, and acts as if the car will stall. I just purchased it from an individual, who had stated that is how it has been. I feel this is not normal, and after reading reviews, there has been may issues with this transmission. A lot of reviews have shown people getting the problem fixed, only to experience the same issue 20,000 miles later. It does feel dangerous as I'm completely stopped and start to move and the car wants to jerk, and slip into gear really slow. My model is the 2017 Ford Focus SE with the automatic 6 speed transmission. It is a regular occurrence, and I regret not doing a better job at reviewing this prior. I had a 2009 Ford Focus I had just sold with 219,000 miles on it without any motor or transmission issues. This car has 106,000 miles on it and way it sounds been doing this for a while. Just wondering what to expect, I don't have a check engine light on as of yet.
On three occasions the engine, on my 2017 Ford Focus, has stalled while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash. The 1st two times (Sept 5th and 29th) it stalled the check engine and battery light came on. When it stalled the 3rd time (Oct 28th) only the check engine light came on. I had repairs done to the car when it stalled the 2nd time but after the repair work was complete the car still stalled. I researched online and Ford had recalled the Ford Focus for intermittent stalling but when I called them and gave them my VIN # they said my car was not on the list, but they suggested I contact you to report the safety issue I am having with my car. I am very, very afraid to drive it, since it puts my safety at risk and my husband and children. My car is our main driving source.
The contact owns a 2019 Ford Focus. The contact stated that while starting the vehicle, the RPMS were significantly high. The check engine warning light was illuminated. The vehicle was taken to the dealer, who informed the contact that the vehicle was operating as designed. The contact stated that the failure recurred while driving, and while at a complete stop, the check engine warning light illuminated. The contact stated that the RPMs would exceed 1,500 and would then drop to 600-700. The contact stated that the vehicle lost motive power temporarily while driving on one occasion. The vehicle was not diagnosed nor repaired. The contact related the failure to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 17,000.
My focus has been having the same problems with the transmission/power train as other focuses that have already been recalled. My car can’t get out of first gear.
The contact owns a 2017 Ford Focus. The contact stated that the check engine warning light was intermittently illuminated. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and started to shake with the RPM increasing. The vehicle was taken to an AutoZone to be diagnosed. The mechanic retrieved DTC: P0456 (EVAP leak). Additionally, the contact stated that the 02 sensor was replaced; however, the failure recurred. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 91,000.
The contact owns a 2017 Ford Focus. The contact stated while driving approximately 55 MPH, he observed a humming sound coming from under the front of the vehicle. Additionally, the vehicle lost motive power and the vehicle failed to accelerate as intended. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 56,000.
The contact owns a 2017 Ford Focus. The contact stated while driving approximately 65 MPH, the check engine and transmission warning lights illuminated. The contact stated that there was a warning to pull over due to the engine overheating. The contact pulled over and turned off the vehicle and waited for approximately 20 minutes before restarting the vehicle. The contact began driving on the highway and the transmission warning light illuminated and the vehicle lost forward momentum. The contact pulled off the highway and drove the vehicle to an independent mechanic. The contact was informed that the vehicle needed to be diagnosed by the dealer or a transmission specialist. The contact stated that while driving to the transmission specialist, the vehicle stalled and had to be towed to the transmission specialist. The transmission specialist referred the contact to the dealer due to the transmission failure. The contact was advised by the transmission specialist that there was a recall related to the failure, NHTSA Campaign Number: 18V845000 (Power Train). The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was 86,777.
The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle suddenly shut off. After restarting the vehicle, the check engine warning light remained illuminated before the vehicle stalled again. The vehicle was eventually towed to the local dealer who diagnosed that the engine was faulty, and the engine long block and turbo charger needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 66,533.
Vehicle stutters while accelerating, constant issue. Recently will not go in reverse problem code showing Clutch B stuck engaged. Trans overheating and rev while accelerating. Told needs new TCM computer. Owned a 2013 Ford Fiesta and this is the same issue, but told it is out of warranty and not covered.
The contact owns a 2017 Ford Focus. The contact stated that while at a complete stop, the vehicle jerked while shifting from first to second gear with the RPM at 3,000. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 53,000.
The contact owns a 2017 Ford Focus. The contact stated that the vehicle would not immediately start. The contact stated that after starting the vehicle, there was a loud revving sound while attempting to accelerate. The contact stated that the vehicle would not properly accelerate while depressing the accelerator pedal. The contact stated that while driving the message "Transmission Overheated - Pull Over" was displayed, and the vehicle rolled backwards while on an incline. The vehicle was taken to the local dealer, but the cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 75,460.
Wet belt failure due to manufacture decent and design flaw. Wet belt seized up the motor at 80,000 miles no oil went to motor and we had to replace it. Motor cost us 6,000 and we had to buy a used one because ford stopped making them because of the defect. However they refused to help financially with the motor. We were also told that the wet belt can break again so basically the car is useless and we can’t sell it to anyone knowing that it is defective. We want the car purchased back from ford.