2004 Ford Freestar Complaint Log

TL-THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE AN INDEPENDENT MECHANIC WAS SERVICING THE VEHICLE, IT WAS DISCOVERED THAT THERE WERE CRACKS ON THE REAR AXLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000. DJR

ACCELERATING AT 35-45MPH. LOSS OF POWER AS ENGINE STARTS A GRINDING NOISE AND WONT UPSHIFT TO NEXT GEAR. INDY MECHANIC HAD TO REPLACE/REBUILD TRANSMISSION .RECALL FOR TORQUE CONVERTER WAS PERFORMED BY FORD DEALER PRIOR TO PROBLEM.

TL* THE CONTACT OWNS A 2004 FORD FREE STAR EQUIPPED WITH FIRESTONE BRIDGESTONE FR380 TIRES, TIRE SIZE: P225/60/R16. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE REAR OF THE VEHICLE BEGAN VIBRATING. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE TREAD HAD SEPARATED FROM THE TIRES. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR PRIVATE MECHANIC. THE VEHICLE WAS DRIVEN HOME AND THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 109,000 AND TIRE FAILURE MILEAGE WAS 35,000.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE REAR DOOR LATCH WAS LOOSE. THE LATCH REQUIRED READJUSTMENT IN ORDER TO CONNECT THE LATCH. THE CONTACT ALSO INDICATED THAT THE PLASTIC PIECE ON THE REAR SEAT LEVER FRACTURED AND THE BOTTOM LATCH WAS USED AS A TEMPORARY OPTION TO LIFT THE SEAT UP AND DOWN. THE FRONT PASSENGER SIDE WINDOW ALSO FAILED TO OPEN AND CLOSE. THE MOTOR FOR THE WINDOW REGULATOR WAS REPLACED BUT THE FAILURE RECURRED AND THE WINDOW ON THE PASSENGERS SIDE STILL WOULD NOT OPEN AND CLOSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

THE LEFT ANCHOR OF OUR THIRD ROW SEAT HAS DETACHED FROM THE WHEEL WELL, AND THE SEAT WILL NOT LATCH TO THE FLOOR. THIS PROBLEM IS COVERED IN FORD RECALL CAMPAIGN 13S01, BUT WE LIVE IN VIRGINIA, RIGHT OVER THE STATE LINE FROM MARYLAND. OUR SECTION OF VIRGINIA OVERSALTS THE ROAD, SO WE FACE THE SAME ISSUE AS THOSE AFFECTED BY THE RECALL. WE WOULD LIKE FORD TO COVER OUR REPAIRS THE SAME AS THOSE NORTH OF US. *TR

DRIVING AT HIGHWAY SPEED TO HALFWAY [XXX] FOR A PICNIC. ALL OF A SUDDEN THE VAN LOST ALL POWER. BARELY HAD ENOUGH SPEED TO COAST TO A SAFE SPOT. EVEN THEN THERE WASN'T ENOUGH ROOM ON THE SHOULDER. DRIVER SIDE WAS HUGGING THE WHITE LINE...... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO MAKE A TURN, THE VEHICLE INDEPENDENTLY VEERED IN THE OPPOSITE DIRECTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE LOWER STEERING SHAFT NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 92,238.

I WAS TRAVELING ON A BUSY ROAD LAST SUNDAY. MY VAN COMPLETELY SHUT DOWN WITH NO WARNING. I HAD NO POWER STEERING OR POWER BRAKES AND WAS ALMOST REAR-ENDED. THANK GOD I MANAGED TO GET TO THE SIDE OF THE ROAD. I STARTED IT AGAIN AND IT HAPPENED AGAIN THREE MORE TIMES. I HAD IT TOWED TO JIM'S AUTO SERVICE AND THEY THINK IT COULD BE RELATED TO WATER LEAKAGE ONTO THE COMPUTER. I CALLED FORD TO ASK ABOUT THIS AND THEY SAID THAT THEY KNEW NOTHING ABOUT THIS BUT I FOUND INFORMATION ABOUT THIS PROBLEM ALL OVER THE INTERNET. I ASKED THEM HOW COULD MY MECHANIC KNOW ABOUT THIS AND THEY DIDN'T?! THEY TOLD ME TO TAKE IT TO A FORD DEALERSHIP. I AM 60 YEARS OLD AND BABYSIT MY GRANDCHILDREN FULL TIME AND I AM AFRAID TO DRIVE THEM IN THIS VEHICLE! I ALSO DO NOT HAVE THE MONEY FOR MAJOR REPAIRS. I HUNG UP WITH FORD FEELING FRUSTRATED SINCE THIS COULD HAVE BEEN A FATAL SITUATION IF I HAD BEEN ON THE HIGHWAY WITH MY GRANDDAUGHTER. *JS

2004 FORD FREESTAR TOWED TO THE GARAGE DUE TO A TRANSMISSION ISSUE. *MW THE CONSUMER STATED HE DID NOT RECEIVE A RECALL LETTER, UNTIL AFTER HE HAD THE REPAIRS DONE ON THE VEHICLE. THE CONSUMER HAS FULL DOCUMENTATION THAT FORD AGREED TO PAY FOR ALL EXPENSES DIRECTLY RELATED TO THE RECALL EVEN IF THE REPAIRS WERE DONE BY A PRIVATE BUSINESS. THE VEHICLE HAD NO FORWARD OR REVERSE MOVEMENT. THE TORQUE CONVERTER WAS REPLACED. *JB

THE TRANSMISSION WENT OUT ALL OF A SUDDEN AND WE COULD HAVE HAD A ACCIDENT AND GET HURT..THERE HAS BEEN A RECALL FOR OUR 2004 FREESTAR AND WE NEVER GOT IT BECAUSE NO ONE SENT IT OUT..WE NEED THIS VAN FIXED AS SOON AS POSSIBLE..WE ARE RETIRED AND LIVE ON A FIXED INCOME AND WE HAVE NO WAY TO GET OR MEDS OR FOOD OR DOCTORS APPT..WE NEED YOUR HELP ASAP. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE TRANSMISSION FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TORQUE DID NOT PUMP THE FLUID, WHICH CAUSED THE TRANSMISSION TO FAIL. THE CONTACT WAS MADE AWARE OF A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN) HOWEVER, THE VEHICLE WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. UPDATED 08/28/14*LJ THE CONSUMER STATED HE DID NOT RECEIVE THE RECALL UNTIL AFTER THE TRANSMISSION FAILED. THE DEALER REPLACED THE TORQUE BUT NOT THE DAMAGED TRANSMISSION. 20 MILES AFTER THE TORQUE WAS REPLACED THE TRANSMISSION FAILED COMPLETELY. THE CONSUMER STATED THE BAD CONVERTER WHICH CAUSED THE TRANSMISSION TO FAIL. UPDATED 09/17/2014 *JS

WE REPLACED THE TORQUE CONVERTER ABOUT A YEAR AGO, ON OUR OWN; WE WERE NOT FAMILIAR WITH THE RECALL ON THAT PART. THE VAN STARTED TO EXHIBIT SAME ISSUES A FEW WEEKS LATER. WE WENT TO THE DEALER WHERE WE LEARNED OF THE TORQUE CONVERTER RECALL. DEALER STATED THAT THIS TIME, IT WAS A BAD TRANSMISSION, HE INFORMED US THAT DUE TO US PAYING OUT OF OUR OWN POCKET FOR THE TORQUE CONVERTER, HE WOULD TAKE THAT MONEY OFF OF THE PRICE OF REPLACEMENT TRANSMISSION; WE HAD ISSUES WITH THAT DEAL. NOW, ABOUT A YEAR LATER, THE VAN WOULD NOT GO INTO GEAR. WE TOOK IT TO A DEALER WHO GAVE US A HARD TIME WITH THE THREE YEAR WARRANTY WHICH CAME ALONG WITH THE REPLACEMENT TRANSMISSION; THE VAN WAS AT THE DEALER FOR OVER TWO WEEKS. ONCE WE AGREED TO PAY OUT OF OUR OWN POCKET, WE WERE TOLD THAT THE WIRING BETWEEN COMPUTER AND TRANSMISSION WAS DIRTY; THEY STATED THAT IT WAS NOW FIXED. NOW THREE WEEKS LATER, SAME ISSUE; WE TOOK IT TO A MECHANIC WHO FOUND WATER IN THE COMPUTER. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE ENGINE STALLED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

I JUST PURCHASED A 2004 FORD FREESTAR FROM A PRIVATE SELLER AND I WAS GETTING THE VEHICLE READY FOR INSPECTION AND SUBSEQUENTLY TAG BY REPLACING FRONT AND REAR BRAKES, TIE END ROD AND TIRES. ON HIGHWAY 495 HEADING BACK TO MECHANIC SHOP, THE ENGINE CUTTING OFF WITHOUT WARNING AND VEHICLE STALLED AND ENGINE STOPPED RUNNING ON LANE NEXT TO FASTEST LANE AND MANY VEHICLES BEHIND ME KEPT BLOWING HORNS AND MISSED HITTING ME AT LAST MINUTE AS THIS HAPPENED SUDDENLY ON BUSIEST HIGHWAY. END OF REPORT. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE INSPECTING THE VEHICLE'S SUBFRAME, THE CONTACT NOTICED THAT IT WAS CORRODED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. UPDATED 10/19/16*LJ THE CONSUMER STATED THE DEALER BEGAN THE RECALL REPAIR,BUT WAS UNABLE TO COMPLETE IT DO TO PARTS BEING UNAVAILABLE. THE CONSUMER WAS PROVIDED A RENTAL. *JS

ONCE AGAIN, FORD REFUSES TO ACKNOWLEDGE THEIR VEHICLE DEFECTS. OUR THIRD ROW REAR SEAT WILL NOT LOCK IN PLACE. THE FLOOR LATCH IS CORRODED AND BROKEN AND OUR CHILDREN CAN NO LONGER SAFELY RIDE IN OUR ONLY VEHICLE. FORD RECALLED MANY OTHER FREESTARS FOR THIS EXACT SAME PROBLEM BUT REFUSES TO INCLUDE OUR VEHICLE DESPITE THE SIMILARITIES. OUR VEHICLE HAS NOW BROKEN DOWN ON US NUMEROUS TIMES DUE TO POWER TRAIN ISSUES (LATER RECALLED), TRANSMISSION ISSUES (LATER RECALLED), AND NOW THIS SAFETY ISSUE. I AM EXTREMELY DISAPPOINTED THAT THEY CONTINUE TO DISREGARD SAFETY FOR THEIR CUSTOMERS. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WOULD MOMENTARILY BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.

CAR HISTORY: THE TRANSAXLE LIGHT HAS GONE BEFORE WHEN WE TRAVEL THROUGH VT MOUNTAINS, BUT TURNING OFF THE ENGINE AND LETTING IT SIT, AND RESTARTING IT, THE LIGHT WOULD GO OFF. UPON GETTING HOME SAFETY, OUR MECHANICS DIDN'T FIND ANYTHING TO REPAIR AND SO LEFT IT BE, AND WOULD ONLY SOMETIMES SEE IT WHEN WE TRAVELED THROUGH THE VT MOUNTAINS, A FEW TIMES A YEAR. ALL RECALL REPAIRS WERE UP TO DATE. THERE WERE NO OTHER SYMPTOMS. INCIDENT: AS WE NEARING THE TOP OF A MOUNTAIN, THE TRANSAXLE LIGHT CAME ON. UNLIKE THE OTHER TIMES, THE TRANSMISSION SUDDENLY FAILED TO BE IN THE CORRECT GEAR, SO UNLIKE THE OTHER TIMES, WE WERE VERY CONCERNED. WE PULLED OVER IMMEDIATELY, AND AS WE REACHED THE SHOULDER SMOKE BEGAN POURING OUT OF THE VENTS. WE QUICKLY EVACUATED OUR KIDS, AND AS WE WERE GETTING THEM OUT WE NOTICED THAT THERE WAS ALREADY FIRE COMING FROM UNDER THE HOOD, NEAR THE WINDSHIELD, ON THE PASSENGER SIDE. WE ARE SO GLAD OUR KIDS WERE AWAKE, AND ABLE TO UNLATCH THEIR OWN CHILD CARSEATS, AND ABLE TO GET OUT QUICKLY. THE FIRE SPREAD TO THE ENTIRE VAN, CONSUMING EVERYTHING, AT A GREAT EXPENSE TO US. (AND OTHERS; OUR ACCIDENT BLOCKED A SIGNIFICANT AMOUNT OF TRAFFIC FOR ABOUT 3 HOURS.) *TR

THE BACK LIFT GATE ON MY 2004 FORD FREESTAR WILL NOT LATCH. THE DASHBOARD LIGHT INDICATES A DOOR IS OPEN. IT APPEARS THERE IS SOME RUST ETC IN BOTH THE MECHANISM AND THE BOTTOM STATIONARY LATCH PIECE. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING 70 MPH, THE CHECK ENGINE AND TRANS AXLE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. IMMEDIATELY AFTER, THE VEHICLE STALLED AND WAS NOT ABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

AFTER A RAIN VAN STALLED IN THE MIDDLE OF HEAVY TRAFFIC AND WOULD NOT RESTART.AFTER SEVERAL HOURS VAN WOULD NOT START.I HAD VAN TOWED TO A REPAIR SHOP, PCM WAS REPLACED.@PRESENT HEADLIGHTS NOT WORKING PROPERLY,AIR CONDITIONING,HORN,SEAT BELT CHIMES NOT WORKING AT ALL.LOCAL DEALERSHIP UNABLE TO REPAIR.VAN CONTINUES TO RUN ROUGH. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE SUDDENLY DECELERATED AND FAILED TO ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE LUNGED FORWARD VIOLENTLY AND STALLED. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO SHIFT INTO REVERSE OR DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN). THE DEALER STATED THAT THE REPAIR WAS COMPLETED UNDER THE RECALL BEFORE THE CONTACT OWNED THE VEHICLE, HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 172,000.

HELLO MY WIFE AND I WERE DRIVING ON A HIGHWAY AT 55 MPH,AND OUT OF NOWHERE THE TRANSMISSION FAILED I:E NO NOTICE JUST QUIT WORKING.WEHAD TO HAVE IT TOWED BACK TO THE NEAREST TOWN AND TO SPEND $3900 TO HAVE IT REPAIRED!!!@ MONTHS LATER IT WENT OUT AGAIN?/FORD NEEDS TO STEP UP TO THE PLATE AND REPAIR THIS TRANSMISSION AT NO COST TO THE OWNERS.I DID ALOT OF CHECKING ON THIS PROBLEM ON THE INTERNET AND FOUND HUNDREDS OF ARTICLES ABOUT OTHER PEOPLE HAVING THIS SAME PROBLEM WIT THERE 2004 AND 2005 FREESTARS.DO I HAVE ANY RECOURSE IN THIS MATTER ? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE THIRD ROW SEAT FAILED TO LATCH INTO ITS SEATING POSITION. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE THIRD ROW SEAT LATCH MOUNTING BRACKET NEEDED TO BE REPLACED. NHTSA RECALL CAMPAIGN NUMBER 13V081000 (SEATS) WAS REFERENCED. THE MANUFACTURER STATED THAT THEY WOULD NOT REPAIR THE VEHICLE UNDER THE RECALL BECAUSE THE VEHICLE WAS MORE THAN FIVE YEARS OLD. THE APPROXIMATE FAILURE MILEAGE WAS 68,068.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE WHEEL WAS POSITIONED INWARD. THE VEHICLE WAS TOWED TO A MECHANIC, WHO STATED THAT THE FRONT LOWER CONTROL ARM BECAME COMPLETELY DETACHED FROM THE VEHICLE. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

FIRST TIME;WHILE DRIVING AROUND A CURVE GOING APPROXIMATELY 40 MILES PER HOUR, THE ENGINE SHUT OFF, AND LOST POWER, AND STEERING. ENGINE LIGHT CAME ON 2ND TIME; ENGINE BUCKED AT ABOUT 40 MILES TO 50 MILES PER HOUR, THEN THE ENGINE SHUT OFF, AND LOST POWER AND STEERING. ENGINE LIGHT CAME ON 3RD TIME; SAME AS THE SECOND TIME, ENGINE LIGHT CAME ON. WENT TO A MECHANIC WHO STATED THAT RAN THE ENGINE ON COMPUTER, AND THE CODE:PO741 CAME UP, TCC CLUTCH PERFORMANCE. WAS TOLD TO GO TO FORD FOR THIS BECAUSE OF CURRENT RECALL. WENT ONLINE TO FORD, AND OUR VIN CAME UP FOR TORQUE CONVERTER REPLACEMENT. AWAITING APPOINTMENT ON TUESDAY, JUNE 3RD. AT FORD DEALER. *TR

RPM'S SURGE, LOSS OF POWER WHILE DRIVING, ALREADY HAD RECALLS DONE AND STILL HAVING PROBLEMS, TRANS AXLE LIGHT COMES ON WHEN DOING HIGHWAY SPEEDS., I THINK THE RECALL NEEDS TO BE ON THE ELECTRICAL SYSTEM AND WHERE THE MAIN COMPUTER IS LOCATED. THE MAIN COMPUTER IS RIGHT BENEATH THE AWNING FOR THE WIPER ASSEMBLY...LOTS OF POTENTIAL WATER DAMAGE AND MANY UNHAPPY CUSTOMERS. THIS IS SUPPOSED TO BE A FAMILY VEHICLE AND IT IS MORE LIKE DRIVING A TICKING TIME BOMB. I WOULD HATE TO BE ON THE HIGHWAY AND THE VEHICLE JUST SUDDENLY STOP. NOT GOOD FORD!!! NOT GOOD! *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE CONTACT SUDDENLY HEARD A LOUD BOOM FOLLOWED BY A BURNING RUBBER SMELL COMING FROM THE VEHICLE. THE CONTACT FRANTICLY PULLED OVER TO THE SIDE OF THE ROAD AND FIRST THOUGHT SHE HAD A FLAT TIRE BUT UPON INSPECTION, THE CONTACT NOTICED THERE WAS SEVERE CORROSION ON THE REAR WHEEL WELL WALL. THE CONTACT TOOK HER VEHICLE TO THE DEALER, WHO STATED THAT THE CONTACT WOULD HAVE TO LEAVE HER VEHICLE FOR 3 TO 5 DAYS HOWEVER, THE CONTACT DECLINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT TRANSMISSION FLUID SPEWED OUT OF THE VEHICLE AND THE VEHICLE FAILED TO ACCELERATE PAST 45 MPH. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,822. UPDATED 12/09/14*LJ THE CONSUMER STATED THE TRANSMISSION BLEW OUT OF THE DIPSTICK ALL OVER THE MOTOR. VEHICLE CAME TO A STOP ON A BUSY INTERSTATE ALMOST CAUSING AN ACCIDENT. THE DEALER WOULD NOT ASSIST UNDER RECALL. UPDATED 10/5/15 *JS

IN GOOD WEATHER WITHOUT WARNING THE ENGINE STALLED IN TRAFFIC. RESTARTED, BUT THE ENGINE RAN EXTREMELY ROUGH. ALSO THE TRANSMISSION WOULD NOT GO INTO REVERSE. MANAGED TO GET TO A INDEPENDENT SERVICE SHOP. THERE THE TECHNICIAN FOUND WATER IN THE PCM. DRIED OUT PCM AND CAR RAN FINE. THEN THE TRANSMISSION LIGHT CAME ON. NOW THEY FOUND WATER IN THE TRANSMISSION CONNECTOR. TWO WEEKS LATER THE CAR WOULD OFTEN NOT START, AND WHEN IT DID THE TRANSMISSION WOULD NOT SHIFT OUT OF FIRST GEAR. ON OUR THIRD VISIT THEY REPLACED THE THROTTLE POSITION SENSOR (TPS). ONE WEEK LATER SAME SYMPTOMS, THIS TIME TPS AND MASS AIRFLOW SENSORS HAVE FAILED. THE PROBLEMS ARE ALL RELATED TO THE WET PCM! RECALL THIS CAR, NOW!!!!! *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THERE WAS A LOUD ABNORMAL NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE STABILIZER ARM AND THE FRONT BRAKES BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN FOR A STATE INSPECTION WHEN IT WAS NOTICED THAT THE BUSHINGS AROUND THE BALL JOINT WAS CRACKED AND THE BOLT FRACTURED WITHIN THE LOWER CONTROL ARM. THE INSPECTOR ALSO INDICATED THAT THE FRAME NEEDED TO BE REPLACED AND THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. UPDATED 08/19/14*LJ UPDATED 08/24/2017*CT

THE VAN WON'T START IN THE MORNING WHEN LEFT OVERNIGHT. I HAVE BROUGHT A NEW BATTERY AND ALTERNATOR STILL WON'T START. HAVE TO JUMP START THE VAN IN THE MORNING. *TT

I WAS DRIVING ON THE INTERSTATE WHEN SUDDENLY WITHOUT WARNING THE TRANSMISSION WAS NO LONGER ENGAGED AND IT RESULTED IN COMPLETE LOSS OF POWER AND I HAD TO COAST TO A STOP IN FREEWAY TRAFFIC AND TRY TO GET TO THE SIDE OF THE ROAD IN TIME. SEMI TRUCKS WERE WHIZZING PAST ME AT 75 MPH. I BOUGHT THIS VEHICLE FROM THE FORD DEALERSHIP IN ABILENE, TX ABOUT ONE MONTH AGO AND WAS NOT TOLD ABOUT ANY RECALLS TO THE TORQUE CONVERTER. THIS COULD HAVE EASILY RESULTED IN MY DEATH. I AM HIGHLY PISSED. WHY THE HELL DIDN'T THE DEALERSHIP REPLACE THIS BEFORE SELLING ME THIS VEHICLE FOR 7K? AND WHAT WILL BE DONE ABOUT DEALERSHIPS LETTING VEHICLES DRIVE OFF THE LOT LIKE THIS WHEN THEY KNEW ABOUT THE RECALL AND DID NOTHING AND SAID NOTHING. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE WINDSHIELD WIPERS FAILED TO WORK. THE FAILURE OCCURRED FOUR TIMES OVER A PERIOD OF TWO MONTHS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE SMART JUNCTION BOX NEEDED TO BE REPLACED IN ORDER TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

WIFE WENT TO MAKE A LEFT TURN AT 2 STATE HIGHWAY INTERSECTION. UPON ACCELERATING THE VAN FAILED TO MOVE CAUSING HER TO BE STRANDED IN THE MIDDLE OF THIS BUSY INTERSECTION. SEVERAL ATTEMPTS OF SHIFTING FINALLY MADE IT INTO PARKING LOT. TOWED VEHICLE TO TRANSMISSION SHOP TO BE TOLD IT IS THE TORQUE CONVERTER PROBABLY A BROKEN SPLINE. OF COURSE THIS VIN# IS NOT PART OF THE ORIGINAL RECALL EVEN THOUGH IT HAS THE EXACT SAME SYMPTOMS AND RESULT. *TR

PCM GETS WET AND CAUSES ALL KINDS OF PROBLEMS! SHOULD BE A RECALL! CAN CAUSE VEHICLE TO JUST STOP WHILE DRIVING, SHORTS OUT THINGS. TURNS LIGHTS, RADIO, ETC ON EVEN WHEN VAN NOT ON. PROBLEMS WITH STARTING WHEN IT RAINS. CD PLAYER AND CRUISE CONTROL NO LONGER WORK, DID THE PCM FRY THEM TOO?? DANGEROUS ACCIDENTS COULD HAPPEN AND I AM TERRIFIED TO DRIVE IT BUT IT IS ONLY VEHICLE I HAVE. PLEASE HELP GET A RECALL!! *TR

I HAVE A 2004 FORD FREESTAR THAT HAS THIS EXACT PROBLEM 13V081000. I CALLED THE DEALER AND SINCE I'M IN KANSAS THEY WILL NOT TAKE CARE OF THE REPAIRS. I HAVE PHOTOS AND THIS IS EXACTLY WHAT IS DESCRIBED IN THE RECALL. MY BACK SEAT CANNOT LOCK FORWARD. THIS IS A SAFETY ISSUE. CAN YOU PLEASE HELP. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE TRANSMISSION WOULD INDEPENDENTLY SWITCH GEARS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 126,000. *TR

I RECEIVED RECALL ON MY FREESTAR IN 2012, ON THE TORQUE CONVERTER, IT WAS FIXED BUT HAD STARTED TO SLIP SHORTLY AFTER GETTING IT FIXED. 16 MONTHS LATER I FOUND MYSELF WITHOUT ANY POWER. I TOOK IT TO SHOP AND WAS TOLD IT WAS ON RECALL BUT SINCE I HAD IT FIXED 16 MONTHS PRIOR THAT IT NO LONGER WAS WARRANTED. IF THEY REPLACED THE TORQUE CONVERTER WITH A "FIXED" ONE THEN I SHOULD NOT HAVE HAD TROUBLE SO SOON. FORD IS WANTING ME TO PAY 1800 TO FIX THEIR MESS UP.. I WONDER WHAT MY RIGHTS ARE? *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS DRIVING 40 MPH WHEN THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS RESTARTED AND PERFORMED NORMALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR INSPECTION. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

VEHICLE BEGAN TO LURCH, AND LOSE PULLING POWER. ENGINE CONTINUED TO RUN, BUT VEHICLE HAD MOMENTS OF LOSS OF PULLING POWER. RPM CONTINUED TO REMAIN THE SAME. *TR

DRIVING SOUTH ON I 75,RETURNING FROM A WEEK'S VACATION, IN MEDIUM SATURDAY TRAFFIC THE CAR STARTED TO ACT UP. LIGHTS, WARNING LIGHTS, GAUGES, EVEN THE TEMPERATURE AND COMPASS STARTED FLASHING AND GOING ON AND OFF. THERE WAS AN EXIT A MILE AHEAD WHEN THE ENGINE DIED, RIGHT IN FRONT OF A SEMI. I HAD TO SWERVE TO THE SIDE OF THE ROAD TO NARROWLY AVOID AN ACCIDENT. THE CAR WOULD NOT START AFTER THAT. I HAD TO ARRANGE A TOW AND WAS LEFT STRANDED FOR FIVE DAYS. THE FORD DEALER UP NORTH COULD NOT GET THE PART FOR THREE WEEKS. NOW IT'S AT A FORD DEALER HERE, BY DETROIT, FOR OVER A WEEK. THEY SAID IT WILL COST OVER ONE THOUSAND DOLLARS TO REPLACE THE PCM. LOOKING ON LINE I SEE ALL THE COMPLAINTS AND REPAIRS REPORTED ABOUT THIS CAR, AND YOU ARE DOING NOTHING?? AFTER SEEING THE PCM AND THE REPAIRS TO FIX THE PROBLEM YOU HAVE TO WONDER WHY THE BRAIN OF THE CAR IS IN A SPOT WHERE IT CAN GET WET, AND WHY THERE ARE HOLES IN THE TOP TO LET WATER IN? HOW MANY PROBLEMS, ACCIDENTS,OR DEATHS DO THERE HAVE TO BE TO START A RECALL???? *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT SHE RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V081000 (SEATS) AND WAS CONCERNED FOR HER SAFETY BECAUSE THE DEALER STATED THAT THE PARTS WERE NO LONGER AVAILABLE AND IN ORDER TO REPAIR THE VEHICLE, THEY WOULD NEED TO EITHER USE PARTS FROM A DIFFERENT MANUFACTURER OR PERMANENTLY REMOVE THE REAR SEAT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 147,000.

ALMOST EVERY TIME WE START THE VAN, THE ODOMETER HAS ALL DASHES THROUGH THE READING AND THE SPEEDOMETER WILL NOT WORK. AFTER RESTARTING THE VAN SOMETIMES SEVERAL TIMES IT FIXES ITSELF. THE PROBLEM HAS BEEN GETTING PROGRESSIVELY WORSE. I HAVE BEEN SEEING A LOT OF INFORMATION IN FORUMS ABOUT WATER GETTING ON THE PCM DUE TO A MANUFACTURE ERROR, BUT HAVE NOT SEEN A RECALL FOR THE ISSUE. AFTER REMOVAL OF THE AIR [XXX] TO DO MINOR MAINTENANCE TO THE VEHICLE WATER IS ABLE TO SEEP PASS A MISPLACED SPOT WELD AND DRIP ON TOP OF THE PCM UNIT. DAMAGE TO THE UNIT CAUSES SEVERAL ISSUES INCLUDING THE PROBLEM I AM FACING WITH MY VAN. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 100,500.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE TRANS AXLE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TORQUE CONVERTER CLUTCH SOLENOID WAS DEFECTIVE. AS A RESULT, THE TRANSMISSION NEEDED TO BE REBUILT AND THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 145,000.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE INDEPENDENTLY ENGAGED INTO NEUTRAL CAUSING THE VEHICLE TO STALL WITHOUT WARNING. THE FAILURE WAS RECURRING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND HAD NOT BEEN INSPECTED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,572.

IN NOVEMBER OF 2013, OUR 2004 FORD FREESTAR QUIT WORKING. YES, WE HAD THE TORQUE CONVERTER RECALLED AND PUT ON BACK WHEN THEY HAD THAT RECALL. NOVEMBER WAS THE FIRST TIME WE HAD THIS HAPPEN TO OUR CAR. IT WAS RAINING, AND OUR CAR WOULD NOT GO INTO GEAR, IT QUIT WORKING. WHAT MADE THIS BAD IS THAT IT WAS ON THE FREEWAY! MY HUSBAND PUT IT INTO NEUTRAL, BUT WE STILL DID NOT HAVE STEERING CAPABILITIES AND MANAGED TO GET US OVER TO THE SHOULDER. WE HAD TO BE TOWED TO A DEALERSHIP. THE DEALERSHIP THEN STATED THAT MANY PEOPLE WERE HAVING THE SAME ISSUE WITH THE ELECTRONICS GETTING WET, SO HE DRIED IT, THEN LET IT SET FOR A COUPLE DAYS AND CAULKED IT. WE THOUGHT THAT WOULD END THOSE PROBLEMS. NOT. (NOTE: THIS HAD COST US 450.00) THEN LESS THAN 2 MONTHS, THE SAME EXACT THING HAPPENS, ONLY THIS TIME WE ARE STUCK IN A SHOPPING CENTER AND COULD NOT GET OUR CAR INTO GEAR AGAIN. WE TOOK IT BACK TO THE DEALERSHIP TO WHICH THEY REPLIED THAT WE NEEDED A NEW ELECTRIC MODULE. HOW MUCH? $1500.00!!! IN LESS THAN 2 MONTHS, WE SPENT ALMOST 2,000.00! THIS WAS DONE IN FEBRUARY. HERE IT IS NOW APRIL AND GUESS WHAT? THE SAME EXACT PROBLEM IS TAKING PLACE AGAIN!! WE ARE NOT ALONE, THERE ARE MANY PEOPLE FACING THE SAME PROBLEMS WE HAVE HAD, LOOK AROUND AT THE BOARDS ONLINE AND YOU WILL SEE THAT EVERYONE HAS THE SAME ISSUES!! SOME INVESTIGATIONS NEED TO BE OPENED OR REOPENED AS THIS IS NOT RESOLVED AND LAWSUITS WILL BE FILED IF SOMEONE GETS HURT. *JS

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING 20 MPH, THE THIRD SEAT ANCHOR POINT BROKE SENDING THE SEAT FORWARD. THE CONTACT STATED THAT AFTER INSPECTING THE VEHICLE HE NOTICED THAT THE FAILURE WAS DUE TO CORROSION. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V081000 (SEATS). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 82,000.