NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2005 Ford Freestar. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Sep 14, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE FORWARD OR IN REVERSE. THE VEHICLE COULD ONLY BE DRIVEN IN DRIVE ONE OR DRIVE TWO. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE THE CRANKSHAFT AND SPEED SENSORS WERE REPLACED. AFTER THE REPAIR, THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE AS IF WATER WAS SPLASHING AROUND. THE MECHANIC ADVISED THAT SOMEHOW, WATER WAS GETTING GETTING ON THE SENSOR, BUT THE MECHANIC COULD NOT FIND WHERE THE WATER LEAK ORIGINATED. IN ADDITION, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED AND THE VEHICLE WOULD SPORADICALLY STALL. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 80,000.
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 65 MPH, THE TRANSMISSION SUDDENLY FAILED TO OPERATE WITHOUT WARNING. THE CONTACT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD SAFELY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS AN INTERNAL PROBLEM WITHIN THE TRANSMISSION. THE TRANSMISSION WAS IN THE PROCESS OF BEING REPLACED. THERE WERE TWO OPEN INVESTIGATIONS REGARDING THE TRANSMISSION UNDER NHTSA ACTION NUMBERS; EA09016 (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER) AND PE10033 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE/TCM, PCM). THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.
TRANSMISSION FAILURE ON 2005 FORD FREESTAR. NO WARNING, FAILED UNEXPECTEDLY WHILE DRIVING ON THE HIGHWAY. LUCKILY NO OTHER VEHICLE WAS BEHIND US OR IT MIGHT HAVE CAUSED AN ACCIDENT. HAVE TO REPLACE THE TRANSMISSION AT A COST OF $3500. *TR
WE HAVE A 2005 FORD FREESTAR VAN, I WAS PULLING OUT OF A PARKING LOT AND STARTED DOWN THE ROAD GOT UP TO 40 MPH AND ALL OF A SUDDEN MY VAN COASTED TO A STOP NO GEARS. THIS NEVER HAPPENED BEFORE, BROUGHT THE VAN TO A TRANSMISSION PLACE AND THEY HAD TO REPLACE THE TORQUE CONVERTER COSTING ME $810. I HAVE READ OTHER COMPLAINTS ABOUT THIS HAPPENING TO OTHER PEOPLE. *TR
DRIVING 70 MPH ON I-75 IN NORTHERN MICHIGAN, TRANSMISSION QUIT WITHOUT WARNING, STRANDED MY WIFE, THREE CHILDREN AND MYSELF IN THE MIDDLE OF WINTER ON THE HIGHWAY. *TR
I WAS DRIVING AT 65 MPH WHEN THE TRANSMISSION FAILED ON MY 2005 FORD FREESTAR. RESULTED IN A LOSS OF CONTROL OF THE VEHICLE. THERE WERE NO PREVIOUS WARNING SIGHS SUCH AS GRINDING OF THE GEARS, SLIPPING OF THE FEARS OR LOSS OF TRANSMISSION FLUID. CAR ACTED AS IF IT WAS IN NEUTRAL THROUGH ALL GEARS. SUBSEQUENT INVESTIGATION WITH A MECHANIC REVEALED A FAILURE OF THE TORQUE CONVERTER. *TR
TL - THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO SHIFT GEARS. THE VEHICLE WAS TOWED TO A LOCAL GARAGE AND WAS DIAGNOSED THE FAILURE WAS LOCATED AT THE TORQUE CONVERTER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY STATED THEIR WAS NOT A RECALL FOR THE FAILURE, THEREFORE THEY ARE NOT RESPONSIBLE. THE CURRENT AND FAILURE MILEAGE WAS 80,150. PM
WHILE DRIVING DOWN HIGHWAY WITHOUT WARNING MY 2005 FORD FREESTAR TRANSMISSION WENT OUT. *TR
LOST POWER STEERING ON MY 2005 FORD FREE STAR. *TR
2005 FORD FREESTAR - 2ND TRANSMISSION FAILURE. IN MARCH 2009 THE TRANSMISSION WENT OUT ON OUR 2005 FREESTAR. NO WARNING, LIKE ALL OTHERS WITH PROBLEMS, IT WAS LIKE IT WAS IN NEUTRAL & WOULD NOT GO INTO GEAR. SERVICE TECH INFORMED US THAT 2005 FREESTARS HAVE TRANSMISSION ISSUES/TORQUE PROBLEMS. OUR WARRANTY HAD EXPIRED, & WE HAD TO PAY $3200 FOR NEW TRANSMISSION. COMPLAINT WAS FILED WITH NHTSA. THANKFULLY, WE PURCHASED A WARRANTY W/ THE NEW TRANSMISSION - BECAUSE IT HAS GONE OUT AGAIN! VAN HAS BEEN SITTING AT FORD DEALERSHIP FOR OVER TWO WEEKS NOW, WAITING ON FORD'S APPROVAL TO REPLACE TRANSMISSION FOR 2ND TIME, DUE TO SAME PROBLEM. I DON'T UNDERSTAND WHY FORD WILL NOT ADDRESS THIS ISSUE, OR AT THE VERY LEAST, REPAIR THE TRANSMISSIONS THAT ARE FAILING AT NO COST. I STRONGLY ENCOURAGE EVERYONE TO NOT PURCHASE ANOTHER FORD, I KNOW I WON'T. CLASS ACTION LAWSUITS HAVE BEEN MENTIONED, I WOULD DEFINITELY BE INTERESTED IN PARTICIPATING IN ONE! I GUESS FORD IS NOT GOING TO DO ANYTHING UNTIL SOMEONE DIES IN A HORRIFIC CRASH DUE TO THIS PROBLEM. *TR
IN DECEMBER 2010 I WAS AT A STOP LIGHT, WHEN I WENT TO ACCELERATE THE CAR WOULDN'T MOVE. HAD IT TOWED TO A TRANSMISSION SHOP AND THEY REBUILT IT. IT HAS GONE BACK 3 TIMES DUE TO CONTINUING OF PROBLEM AND THE CHECK ENGINE LIGHT KEEPS COMING ON AFTER THEY TURN IT OFF. SINCE LAST VISIT, NOW THE AIR BAG LIGHT IS ON, CHECK ENGINE LIGHT IS ON AND THE HORN NO LONGER WORKS WHEN PUSHED BUT IT OCCASIONALLY HAS GONE OFF FOR NO REASON. STILL HAVE PROBLEMS ACCELERATING, IS SLUGGISH, AND MAKES A HORRIBLE NOISE. IT NEEDS TO BE SMOGGED BUT WILL NOT PASS DUE TO THESE ISSUES. *TR
DROVE ABOUT AN HOUR AND THEN THE TRANSMISSION FELT LIKE IT WAS SLIPPING A BIT AROUND 65/70. HAD NEVER FELT IT BEFORE. CALLED MECHANIC WHEN WE GOT HOME WHO SAID BRING IT IN 2 DAYS LATER. WITHIN THAT TWO DAYS, THE TRANSMISSION COMPLETELY LET GO AND WE HAD TO HAVE IT TOWED TO MECHANIC. HE SAID HE FOUND WATER IN THE PAN. ENDED UP REPLACING TRANSMISSION WITH A REBUILT. GOT CAR BACK. WITHIN A WEEK THE CONVERTER LET GO AND HE SAID IT WENT THROUGH TRANSMISSION AND HE FOUND METAL SHAVINGS IN PAN. HAD TO DROP TRANSMISSION AGAIN AND REPAIR. (HOPE THIS ALL MAKES SENSE, I BELIEVE THIS IS WHAT HE DESCRIBED TO ME BUT IF NOT, I CAN GET A BETTER EXPLANATION FROM THE MECHANIC). *TR
DRIVING THE VAN ON A FOUR LANE HIGHWAY WHEN THE ENGINE STARTED TO REV AND THE VAN SLOWED DOWN WAS LUCKY TO FIND A EXIT AND COAST SAFELY TO A STOP HAD THE VAN PULLED TO A LOCAL REPAIR SHOP SHAFT BROKE IN THE TRANSMISSION REPAIR 0VER TWO THOUSAND DOLLARS
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE TRAVELING 10 MPH THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 104,392 AND THE CURRENT MILEAGE WAS 119,000.
PULLED AWAY FROM STOP SIGN AND VEHICLE REACHED APPROXIMATELY 30 MPH WHEN VEHICLE SUDDENLY WOULD NOT ACCELERATE. VEHICLE WAS IN DRIVE. VEHICLE CAME TO A STOP AT THE SIDE OF THE ROAD. ATTEMPTED TO PUT VEHICLE IN OTHER GEARS INCLUDING REVERSE TO NO AVAIL. VEHICLE WAS TOWED TO MECHANIC. MECHANIC DETERMINED THE PROBLEM WAS WITH THE SPLINES ON THE TORQUE CONVERTER. MECHANIC REPLACED TORQUE CONVERTER AT A COST OF $1168.68.
BOUGHT THIS VAN USED AT 43,000 MILES IN 2010,,,CONCERNED BECAUSE TRANSMISSION HAD BEEN REBUILT...BOUGHT EXTENDED WARRANTY FOR 12 MONTH/12,000 MILES...HAD TROUBLE IN DEC. 2010 TOOK TO DEALER...THEY REPLACED SENSOR....WARRANTY WENT OUT IN FEB. 2011....HAD TO REBUILD TRANSMISSION IN 7/2011 3RD TRANSMISSION ...$1300 MY EXPENSE....TODAY THE CHECK TRANSAXLE LIGHT CAME ON AGAIN!!! ....CALLED THE FORD COMPANY....SO_O_O_O SORRY!!! CAN'T DO ANYTHING FOR YOU....53,000 MILES. *TR
WHILE TRAVELING ON AN INTERSTATE, IT WAS NOTICED THAT RPM OF THE VEHICLE ROSE INSTANTLY ON ITS OWN. WHEN THE ACCELERATOR WAS DEPRESSED THERE WAS NO ACCELERATION. THE VEHICLE NO LONGER WAS ABLE TO ACCELERATE ON ITS OWN. THE NEXT EXIT TO A HIGHWAY WAS USED AS THE VEHICLE COASTED TO A STOP ON THE SIDE OF THE HIGHWAY. A NEARBY POLICEMAN ARRIVED AT THE SCENE TO ASSIST BY PUSHING MY VEHICLE TO A NEARBY GAS STATION TO PREVENT OTHER VEHICLES FROM HITTING ME. THE VEHICLE WAS THEN TOWED TO THE DEALERSHIP WHERE A DIAGNOSIS REVEALED THAT THE TORQUE CONVERTER HAD FAILED. THE VEHICLE IS CURRENTLY IN SHOP AND EXPECTED REPAIRS SHOULD BE DONE IN ONE WEEK. THERE WERE NO SIGNS LEADING UP TO THE TORQUE CONVERTER FAILURE. THE VEHICLE DID NOT DRIVE ANY DIFFERENT BEFORE THE EVENT THAN IT DID A YEAR AGO. FAILURE OCCURRED AROUND 92,500 MILES. *TR
WIFE WAS DRIVING THE 2005 FORD FREESTAR VAN AND CAME UP TO A STOP LIGHT. THE LIGHT TURNS GREEN SO SHE STEPPED ON THE GAS AND THE VAN MOVED FORWARD A FEW FEET AND THEN NOTHING. THANKFULLY SHE WAS ABLE TO COAST TO THE SIDE OF THE ROAD, WHERE SHE PUT IT IN PARK AND BACK INTO DRIVE AND THE VAN WOULD NOT MOVE. THE VAN MADE NO NOISE TO INDICATE ANYTHING WAS WRONG WITH THE TRANSMISSION. *TR
I WAS DRIVING DURING RUSH HOUR TRAFFIC WITH MY 3 YOUNG CHILDREN, WHEN I CAME TO A STOP SIGN. I WENT TO TURN THE CORNER WHEN MY MINIVAN WOULDN'T GO FORWARD AT ALL. WE BARELY MISSED BEING REAR ENDED BY THE OTHER CAR TURNING BEHIND US. I WAS LUCKY ENOUGH TO COAST INTO A RESIDENTIAL AREA AND PULL OVER. *TR
DRIVING ON BUSY FREEWAY IN THE FAST LANE AT 75MPH WITH CRUISE CONTROL ENGAGED. SUDDENLY A LOUD REVVING SOUND AND DASH GAUGE SHOWED RPMS AT WELL ABOVE 5,000. TAPPED THE BRAKE TO TURN OFF CRUISE CONTROL, AND FELT CONFUSED BECAUSE PRESSING GAS PEDAL RESULTED IN NO ACCELERATION BUT RPMS WOULD GO THROUGH THE ROOF. I WAS TRAVELING IN THE FAST LANE, SO I PUT MY RIGHT BLINKER ON AND THANK GOD WAS ABLE TO SAFELY MANEUVER OVER TWO LANES IN HEAVY AND FAST-MOVING TRAFFIC AND SEMI-TRUCKS TO THE RIGHT LANE. WAS ALSO BLESSED TO BE ON A FAIRLY STEEPLY INCLINED PORTION OF THE FREEWAY, SO THAT I WAS ABLE TO CONTINUE COASTING ENOUGH TO TAKE THE NEXT FREEWAY EXIT AND TURN INTO A GAS STATION INSTEAD OF BEING STRANDED ON FREEWAY SHOULDER OR IN THE ROAD BLOCKING TRAFFIC. CALLED THE NEAREST FORD DEALERSHIP, WHO SENT A TOW TRUCK TO PICK UP VAN. I TOLD THE SERVICE TECH WHAT HAPPENED AND HE SAID THAT THEY WOULD EXAMINE THE CAR AND CALL ME WITH THEIR DIAGNOSIS. LATER, THEY CALLED AND SAID THAT THE TRANSMISSION WAS SHOT, AND THAT THEY WOULD HAVE NO WAY OF KNOWING WHAT SPECIFIC PART OF THE TRANSMISSION FAILED UNLESS THEY DID MORE EXTENSIVE DISMANTLING OF THE TRANSMISSION, WHICH WOULD END UP COSTING MORE MONEY IN LABOR. HE SAID WE SHOULD JUST BUY A BRAND NEW TRANSMISSION, WHICH WOULD BE $3,100. I GOT ONLINE AND DID A BING SEARCH FOR '2005 FORD FREESTAR TRANSMISSION' TO MAYBE FIND THE REPAIR CHEAPER, BUT INSTEAD I FOUND ALL OF THESE COMPLAINTS FROM OTHER FREESTAR OWNERS. NOW, I DON'T EVEN WANT ANOTHER DEFECTIVE TRANSMISSION PUT INTO THAT VAN BECAUSE I WILL NEVER DRIVE IT AGAIN, ESPECIALLY WITH MY TWO YOUNG SONS IN THE CAR. I COULD HAVE BEEN KILLED HAD THE CAR STOPPED IN A HAIRIER TRAFFIC SITUATION, LIKE ON A RAILROAD TRACK OR AS I WAS TURNING IN FRONT OF ONCOMING TRAFFIC. I WANT THE BLUE BOOK TRADE-IN VALUE FOR THIS VEHICLE SO THAT I CAN BUY ANOTHER VEHICLE NOT A FORD. THIS IS A TRAVESTY OF JUSTICE THAT FORD HAS BEEN ABLE TO GET AWAY WITH LETTING THESE DEFECTIVE CARS STAY OUT ON THE ROAD. *TR
MY WIFE WAS DRIVING HOME FROM WORK IN OUR 2005 FORD FREESTAR WHEN THE TRANSMISSION FAILED. THIS HAPPENED DURING RUSH HOUR TRAFFIC AND WAS VERY TRAUMATIC FOR MY WIFE AS SEVERAL CARS ALMOST REAR ENDED HER. WE HAD THE VAN TOWED TO THE FORD DEALER WHO TOLD US IT WAS GOING TO BE $2700 TO REPLACE THE TORQUE CONVERTER AND PUMP SHAFT. AFTER DOING SOME RESEARCH WE SEE THAT FORD IS AWARE OF THIS PROBLEM AND THE NHTSA IS INVESTIGATING. A WARNING FROM FORD TO THOSE WHO ARE PUTTING THEIR LIVES IN PERIL BY DRIVING THESE VANS WITH DEFECTIVE TRANSMISSIONS WOULD HAVE BEEN NICE. WHAT IF SHE HAD GOTTEN INTO AN ACCIDENT OVER THIS? WE'LL COUNT OUR BLESSING THAT WE WILL ONLY BE OUT $2,700 (I GUESS). *TR
I WAS DRIVING MY 2005 FORD FREESTAR ON THE GARDEN STATE PARKWAY IN SOUTH JERSEY AT 65 MILES PER HOUR IN THE RIGHT LANE WHEN I REALIZED I COULD NOT GIVE THE CAR ANY GAS. THE HIGHWAY HAS SMALL HILLS AND TURNS, AND I HAD DRIVEN APPROXIMATELY 50 MILES PRIOR TO THIS OCCURRENCE, DRIVING MY SON AND HIS FRIENDS TO SCHOOL. AFTER PUSHING THE GAS PEDAL, THE VAN DID NOT RESPOND AND I BEGAN TO COAST. I PULLED THE CAR OVER TO A SAFE AREA WITH MY HAZARD LIGHTS FLASHING. SINCE THE CAR DID NOT RESPOND AFTER TURNING IT OFF AND STARTING IT AGAIN, I PLACED A CALLED TO AAA. AS I WAITED, CARS AND TRUCKS TRAVELING AT FULL SPEED PAST ME WERE A BIT ALARMING. I WAS TOWED OFF THE PARKWAY AND TO A LOCAL TRANSMISSION SHOP AS RECOMMENDED. AFTER INVESTIGATION, IT WAS DETERMINED THAT THE TRANSMISSION FAILED AND A NEW ONE IS BEING PUT IN THE VAN. THIS WILL COST $2300 AND LEAVE ME WITHOUT A VEHICLE FOR WORK FOR ALMOST A WEEK. THERE WAS NO WARNING TO THIS OCCURRING. NO WARNING LIGHTS WERE LIT UP, AND INCIDENTS SUCH AS THIS HAD NOT OCCURRED PRIOR TO THIS. *TR
WATER LEAKING IN FROM THE WINDSHIELD MESSING UP THE PCM. *TR
MY 2005 FORD FREESTAR TRANSMISSION WENT OUT AS I WAS DRIVING. IT HAS LESS THAN 50,000 MILES ON IT. *TR
WHILE DRIVING AT HIGHWAY SPEED, IT FELT LIKE THE TRANSMISSION WENT INTO NEUTRAL. THE ENGINE WILL REV AND IS ABLE TO BE SHIFTED INTO ANOTHER GEAR, BUT DOESN'T MOVE. THERE WAS NO WARNING - NO LIGHT OR BELL, NO NOISES, NO SMELLS. WE WERE FORCED TO PULL OFF THE ROAD AND COAST TO A SAFE PLACE WITH OUR 2 CHILDREN IN THE CAR. THERE ARE APPROXIMATELY 80,000 MILES ON THE VEHICLE. WE HAVE YET TO REPAIR THE VEHICLE AS IT JUST OCCURRED. *TR
OUR 2005 FORD FREESTAR LOSES POWER AND ENGINE STALLS, THIS HAS HAPPENED 4 TIMES WITHIN 6-9 MONTH PERIOD AND WE HAVE TAKEN IT TO A FORD DEALERSHIP EACH TIME. EACH TIME A DIFFERENT CODE COMES UP, WE HAVE THE WORK DONE AND ULTIMATELY IT HAPPENS AGAIN. THIS HAPPENS AND NO POWER TO GET OFF THE ROAD, EXPRESSWAY ETC. A VERY DANGEROUS SITUATION WITH 2 CHILDREN IN THE BACK. *TR
MY 2005 FORD FREESTAR LOST POWER TO THE WHEELS WITHOUT WARNING. THE TRANSMISSION FAILED WHILE DRIVING WITH MY 3 CHILDREN IN THE CAR. THE VEHICLE ONLY HAS 85,000 MILES ON IT. THERE WERE NO NOISES, LIGHTS, OR OTHER INDICATION OF A PROBLEM PRIOR TO FAILURE. *TR
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH, THE TRANSMISSION SUDDENLY FAILED TO OPERATE AND WOULD NOT ACCELERATE. THERE WERE NO PRIOR WARNINGS. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CONTACT WAS IN THE PROCESS OF NOTIFYING THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE BEGAN TO STALL. THE CONTACT DROVE ONTO THE EMERGENCY LANE. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHO STATED THAT THE VEHICLE WAS NOT PUMPING FUEL, THAT THERE WAS A FAULTY CAM POSITION SENSOR AND A TRANSMISSION SPEED SENSOR. THE MECHANIC REPLACED BOTH SENSORS BUT THAT DID NOT REMEDY THE FAILURE. THE CONTACT CALLED THE DEALER TO EXPLAIN THE STALLING FAILURE; HOWEVER, THE DEALER STATED THE VEHICLE NEEDED TO HAVE THE TRANSMISSION INSPECTED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT SINCE THERE WAS NO RECALL THEY COULD OFFER NO ASSISTANCE. THE CONTACT STATED DUE TO THE SAFETY ISSUE THERE SHOULD BE A RECALL. THE FAILURE MILEAGE WAS 47,073.
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING 75 MPH, THE VEHICLE LOST POWER. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT DID NOT INFORM THE MANUFACTURER OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 64,000.
11//23/2010. TRANSMISSION FAILED AND VEHICLE LOST FORWARD MOMENTUM GOING UP HILL. PULLED OVER TO SIDE OF ROAD AND APPLIED PARKING BRAKE TO PREVENT VEHICLE FROM MOVING REARWARD. VEHICLE TOWED TO NEAREST FORD DEALER : CROSS ROADS FORD IN CAREY NC. REPLACED TRANSMIISION DUE TO FAILED TRANSMISSION OUTPUT SHAFT. 10/24/2011 - TORQUE CONVERTER FAILED, REPLAXCED TORQUE CONVERTER. 11/08/2011 - TRANSMISSION FAILED AGAIN - REPLACED TRANSMISSION ASSY.
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, POWER TO THE TRANSMISSION SUDDENLY STOPPED. THE VEHICLE WOULD NO LONGER MOVE FORWARD. THERE WERE NO WARNING LIGHTS PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 135,000.
WHILE ON MAIN HIGHWAY TRAVELING 55 MPH TRANSMISSION STOPPED WORKING. ENGINE WAS RUNNING BUT WHEN ATTEMPT TO ACCELERATE NOTHING HAPPENED, MAKING FOR A VERY HAZARDOUS CONDITION. FORD WAS NOTIFIED OF RECALL AND SENT LETTER IN MARCH 2012, SAYING CONDITION WOULD BE COMPLETED BY END OF 2ND QUARTER OF 2012, BUT THEY HAVE NOT EVEN STARTED. *TT
I WAS DRIVING ON HWY 36, APPROXIMATELY 50MPH, WHEN MY FORD FREESTAR'S ENGINE FAILED, RESULTING IN LOSS OF ALL CONTROL. I WAS ABLE TO RESTART THE VEHICLE, BUT THE TRANSMISSION WOULD NOT ENGAGE. *TR
TRAVELING ON BUSY 2-LANE HIGHWAY AT NIGHT..APPROX 50 MILES AN HOUR..SUDDENLY CAR REVVED UP AND WENT INTO NEUTRAL..ENGINE RUNNING FINE. TRANSMISSION WOULD NOT SHIFT INTO ANY GEAR. THERE WERE CARS EVERYWHERE..DARK HIGHWAY..NO STREET LIGHTS. THIS COULD HAVE BEEN A VERY SERIOUS SITUATION. LUCKILY, I WAS ABLE TO COAST TO A PULL OFF POINT WITHOUT ANY INJURIES. THERE WAS NO WARNING OF ANY KIND THAT THIS WAS GOING TO HAPPEN...NO WARNING LIGHTS, NO TRANSMISSION SHIFTS OR SLIPPAGE, NO SMOKE, NO SMELL. SINCE THIS OCCURRED OUT-OF-TOWN--VEHICLE HAD TO BE TOWED OVER 100 MILES. QUOTED COST OF REPAIR AT LOCAL FORD DEALER--$3,000. NEEDLESS TO SAY, IT HAS BEEN SITTING SINCE THIS HAPPENED BECAUSE I DO NOT HAVE FUNDS TO GET IT REPAIRED.*TR
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE AT AN INTERSECTION THE VEHICLE WOULD NOT ACCELERATE AND MOVE FORWARD. THE DEALER WAS NOTIFIED AND ADVISED THE CONTACT THAT THE TORQUE CONVERTER NEEDED TO BE REPAIRED. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS BEING REPAIRED BY AN AUTHORIZED DEALER. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 87,000. UPDATED 2/23/11 *CN UPDATED 03/03/11
DRIVING DOWN THE ROADWAY AT 50 MPH THE VEHICLE SUDDENLY ACTED AS IF IT WAS IN NEUTRAL. THERE WAS NO FORWARD OR REVERSE GEARS, THE ENGINE RAN FINE, JUST NO POWER TO THE WHEELS. THERE WERE NO WARNING SIGNS OF THE FAILURE...NO ERRATIC SHIFTING, NOISES, ETC. WE WERE JUST DRIVING DOWN THE FREEWAY, NOT ACCELERATING OR DOING ANYTHING TO STRAIN THE DRIVETRAIN. IT WAS TOWED TO THE FORD DEALERSHIP WHERE THEY DIAGNOSED THE PROBLEM AS A STRIPPED OUTPUT SHAFT ON THE TORQUE CONVERTER. THE TRANSMISSION HAD TO BE REMOVED, TORQUE CONVERTER REPLACED ALONG WITH THE OUTPUT SHAFT AND SEVERAL SEALS, TRANSMISSION FLUID, ETC. TOTAL COST OF REPAIR WAS $1552. *TR
THIS IS MY 2ND COMPLAINT ON THIS VEHICLE. THE 1ST COMPLAINT WAS FILED WITH THE NHTSA ON 4/17/10 (ODI# 10326164). THIS COMPLAINT ALSO PERTAINS TO THE TRANSMISSION. ON TUESDAY, NOV. 2, 2010 AS I WAS DRIVING THE "TRANSAXEL" WARNING LIGHT ON THE DASH STARTED TO BLINK. I TOOK THE VEHICLE TO THE SAME SHOP THAT INSTALLED THE NEW TORQUE CONVERTER ON 4/16/10. AFTER THE VEHICLE WAS EXAMINED I WAS TOLD THAT THERE IS A PROBLEM WITH 3RD GEAR IN THE TRANSMISSION WHICH WILL SOON RESULT IN A TRANSMISSION FAILURE. THE REPAIRS WILL COST APPROX. $2000.00. *TR
SUDDEN, PREMATURE FAILURE OF TRANSMISSION THAT HAD BEEN PROPERLY MAINTAINED AND OPERATED WHILE IN PARKING LOT AT WORK, FORTUNATELY NOMINAL SPEED AT TIME. VEHICLE STOPPED DEAD, TOWED TO LOCAL CERTIFIED MECHANIC WHO DIAGNOSED PROBLEM AS TORQUE CONVERTER FAILURE WHERE CONVERTER SPLINES WHERE PRACTICALLY SHREDDED DUE TO INADEQUATE HARDENING OF METAL PARTS; FORD HAS KNOWN ABOUT THIS PROBLEM FOR YEARS AND CHOOSES TO IGNORE THIS SAFETY ISSUE. COST TO REPAIR, NOT INCLUDING LOST WORK TIME, OF $1,700. CLASSS ACTION LAWSUIT APPLICABLE IN THIS CASE. LIKELY TO BE MY LAST FORD PRODUCT UNLESS I RECEIVE SOME FORM OF REIMBURSEMENT, COMPENSATION IN THIS MATTER. RISES TO LEVEL OF RECKLESS ENDANGERMENT.
2005 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO TRANSMISSION FAILURE RECALL NOTICE. *SMD THE CONSUMER STATED IN NOVEMBER 2010, THE TRANSMISSION FAILED, WITH NO SYMPTOMS OF FAILURE. THE TRANSMISSION WAS REPLACED. IN AUGUST 2012, THE TORQUE CONVERTER WAS REPLACED. THE CONSUMER BELIEVED ONLY THE TORQUE CONVERTER SHOULD HAVE BEEN REPLACED IN 2010, AND NOT THE ENTIRE TRANSMISSION. THE CONSUMER IS SEEKING REIMBURSEMENT FOR THE TRANSMISSION.
2005 FORD FREESTAR. PULLING OUT INTO AN INTERSECTION AND VEHICLE LOST ALL POWER. TRANSMISSION IS GONE. HAVE NOT GOTTEN REPAIR COSTS YET BUT I ANTICIPATE OVER $2000. I HAVE SEEN THAT THERE ARE OVER 1000 COMPLAINTS IN THE INTERNET FOR THE SAME ISSUE. I COULD HAVE BEEN KILLED BECAUSE I HAD NO WARNING OF THIS HAPPENING AND THERE WAS ON COMING TRAFFIC APPROACHING ME. *TR
2005 FORD FREESTARS APPARENTLY ARE SUBJECT TO A LEAK THAT ALLOWS WATER TO ENTER THE ELECTIRCAL SYSTEM DURING RAINS AND CAUSE SHORTS AND TRANSMISSION FAILURE. WE HAVE EXPERIENCED THIS PROBLEM THREE TIMES - THE THIRD TIME, AFTER COMBING THROUGH SERVICE BULLETINS, OUR DEALER DISCOVERED A BULLETIN THAT PRECISELY DESCRIBED OUR PROBLEM. WHEN THE TRANSMISSION IS AFFECTED, THE CAR STALLS WHILE DRIVING, FAILS TO SHIFT GEARS (INCLUDING SHIFTS INTO REVERSE) AND OTHER TIMES, WHEN STOPPED, ALTERNATELY RACES AND SLOWS. THE SUDDEN STALLS OBVIOUSLY CAN OCCUR IN TRAFFIC WHEN A FAILURE COULD PUT DRIVERS INTO DANGER. OUR DEALER HAS REPAIRED THE PROBLEM BY SEALING THE LEAK. HOWEVER, WHILE FORD IS WELL AWARE OF THIS PROBLEM, AS INDICATED BY THE SERVICE BULLETIN, THE COMPANY WILL NOT REIMBURSE DRIVERS FOR REPAIR UNDER EXTENDED WARRANTIES, CLAIMING THAT IT IS A "BODY" AND NOT A MECHANICAL OR ELECTRICAL PROBLEM. *TR
STOPPED AT STOP SIGN AND AS SOON AS I TOOK OFF THE GEARS WOULD NOT SHIFT AND I COULD NOT ACCELERATE. I HAD COASTED TO A SIDE STREET WHERE I SAT UNTIL MY VAN WAS TOWED TO MY MECHANIC. AFTER MECHANIC'S REVIEW HE STATED A FAULTY TORQUE CONVERTER CAUSED DAMAGE TO ALL PARTS INSIDE THE TRANSMISSION RENDERING THE TRANSMISSION USELESS. THE TRANSMISSION HAD TO BE COMPLETELY REBUILT. *TR
I HAVE HAD THE CAR STOP AFTER AND DURING RAINY DAYS. MOST RECENTLY THE CAR WOULD NOT START OR MOVE DURING A HEAVY RAIN. I HAVE HAD TO WAIT DAYS UNTIL THE CAR DRIES OUT FOR THE CAR TO MOVE. HAVE TAKEN IT TO THE SHOP AFTER SEVERAL INSTANCES OF THIS SAME OCCURRENCE. THEY CAN NOT FIND OUT WHAT IS WRONG AS THE CAR RUNS OK? AFTER RESEARCHING ON THE INTERNET I HAVE COME TO THE CONCLUSION THAT IT IS WATER LEAKING ON AND INTO THE PCM CAUSING THE CAR TO NOT START OR MOVE. FORD DEALERSHIP HAS NOT BEEN ABLE TO SOLVE THE PROBLEM OR HAVE A SOLUTION? *TR
COMPLETE LOSS OF DRIVE POWER FROM TRANSMISSION. LOSS OF POWER WAS IN MORNING TRAFFIC WITH THREE KIDS ONBOARD. VEHICLE ROLLED TO A STOP BARELY OUT OF TRAFFIC. NO REPAIR COMPLETED. LOSS OF POWER CAME FROM FAILED TRANSMISSION WITH THE LIKELY CAUSE BEING THE TORQUE CONVERTER. *TR
WHILE DRIVING ON NEW YORK STATE THRUWAY AT 55 MPH THE TRANSMISSION ON MY 2005 FORD FREESTART FAILED. THE ENGINE REVVED UP AND THE CAR COASTED TO A STOP. LUCKILY I WAS ABLE TO GET OFF THE ROADWAY. *TR
TRANSMISSION FAILED WHILE DRIVING. CAR HAD TO BE STOPPED IN THE MIDDLE OF THE ROAD AND TOWED TO THE DEALER WHO ADVISED NEW TRANSMISSION NEEDED. PAST PROBLEMS WITH THIS VEHICLE INCLUDE COMPUTER CHIP REPLACED AFTER GETTING IT HOME FROM DEALER BRAND NEW. ALSO BOTH POWER STEERING HOSES FAILED.
FAILED COMPONENT #1: 8/9/10 - TRANSMISSION FAILED - REPLACED TRANSMISSION - $1,732.32, FAILED COMPONENT #2: 10/9/10 - REMOVE AND REPLACE ALTERNATOR - $442.00. FAILED ON ROUTE 95 SOUTH CT HEADED TO NJ, BATTERY FAILED, ALTERNATOR FAILED, POWER SURGE, POWER LOST, COASTED TO A SAFE PLACE OFF OF EXIT WHERE I WAS STRANDED WITH 2 CHILDREN LATE AT NIGHT. HAD TO GET TOWED AND FIXED, STAYED OVER NIGHT IN SEEDY PART OF CITY. FAILED COMPONENT #3: 11/1/10 - REMOVE AND REPLACE ALTERNATOR - $297.68, FAILED ON ROUTE 113 AGAIN, POWER SURGE AND POWER FAILED, ALTERNATOR DIED, LOST POWER AND MANAGED TO GET HOME A FEW MILES DOWN THE ROAD, HAD TO GET TOWED TO SHOP, NEW BATTERY FAILED AS WELL. HAD IT IN THE SHOP FOR ALMOST 2 WEEKS TOTAL.
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 65-70 MPH WITH THE CRUISE CONTROL ACTIVATED WHEN THE TRANSMISSION SUDDENLY FAILED. THE CONTACT WAS ABLE TO DRIVE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A DEALER WHERE THEY REPLACED THE TORQUE CONVERTER. THE IDENTICAL FAILURE OCCURRED TWO YEARS LATER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN INFORMED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 97,000.
AFTER DRIVING IN OR AFTER A HARD RAIN, THE ENGINE LIGHT COMES ON AND THE ENGINE RUNS VERY ROUGH AND OFTEN STOPS. HAS HAPPENED WHILE DRIVING ON HIGHWAY AT 55MPH. COWL WAS REMOVED AT DEALERSHIP TO PREVENT WATER INTRUSION IN OCT2010, BUT SAME PROBLEM STARTED HAPPENING AGAIN IN 2012... *TR