2005 Ford Freestar Complaint Log

AT APPROX. 33,000 MILES STARTED EXPEIENCING BRAKING PROBLEMS- SOFT PEDAL, REQUIRING EXCESS PRESSSURE TO STOP SAFELY. OCCASIONAL INSTANCES OF ACCELERATION WHILE BRAKING BECAUSE ACCELERATOR PEDAL AND BRAKE PEDAL WERE AT SAME HEIGHT. A NARROW ACCELERATION MISS DROVE ME TO MY SERVICE SHOP WHERE I ASKED THEM TO CHECK OUT THE BRAKES. THE PADS & ROTORS WERE IN FINE SHAPE. BUT THE MASTER CYLINDER PROVED TO BE BAD. IT TOOK 4 REPLACEMENT CYLINDERS FROM LOCAL DEALERS TO GET ONE THAT FIT AND FUNCTIONED PROPERLY. NOW AT 54,000 MILES THE PEDAL IS AGAIN SOFT AND BRAKING IS GETTING HARDER EACH DAY. VISUAL INSPECTION OF PADS AND ROTORS SHOW PLENTY OF USEFUL LIFE REMAINING. SINCE WHEN IS 30,000 MILES AN ACCEPTABLE AVERAGE LIFE FOR A MASTER BRAKE CYLINDER?

REPEATED SPONGY BRAKE PEDAL..SOMETIMES GOES TO FLOOR ON SUDDEN BRAKING. RANDOM 'SQUEAL AND SQUEAK' FROM FRONT BRAKES. ACCORDING TO SERVICE MGR. AT ORANGE FORD-LINCOLN IN ORANGE, TEXAS, THIS IS COMMON SINCE ASBESTOS WAS REMOVED FROM PADS ABOUT 4 YEARS AGO. VERY IRRITATING AND DANGEROUS. *JB

I RETURNED FROM A CROSS COUNTRY TRIP AND HEARD A GRINDING NOISE COMING FROM THE REAR OF MY 2005 FORD FREESTAR. TO INVESTIGATE I REMOVED THE WHEELS AND FOUND THE PASSENGER REAR ROTOR AND DISC PAD WERE METAL TO METAL. I CHECKED THE OTHER WHEELS, THEY SHOWED NO SIGNS OF DAMAGE, PADS STILL HAD A LOT OF MATERIAL REMAINING. I TOOK THE VEHICLE TO CRAIG FORD, IN CRAIG, COLORADO FOR REPAIRS. AT FIRST I WAS TOLD THAT IT WAS A DEFECTIVE BRAKE CALIPER AND THAT WARRANTY WOULD COVER THE CALIPER, ROTOR AND PADS. HOWEVER I WAS TOLD LATER THAT THE CALIPER WAS NOT DEFECTIVE AND THAT I WOULD BE RESPONSIBLE FOR THE TOTAL REPAIR COSTS. NOTE, I HAD LESS THAN 30,000 MILES ON THE VEHICLE AT THE TIME OF THE BRAKE FAILURE. I HAD TO PAY FOR THE NEW ROTOR FOR THE PASSENGER REAR, REAR PADS AND TURNING THE DRIVER REAR ROTOR WHICH I WAS TOLD IS A NORMAL PROCEDURE FOR E REAR BREAK JOB; I WAS NOT CHARGED FOR A CALIPER SO I PRESUME CRAIG FORD REUSED THE CALIPER. SINCE WORK WAS BEING DONE ON THE REAR, AND I WAS HAVING TO PAY FOR THE REPAIRS, I INSTRUCTED CRAIG FORD TO DO A COMPLETE BRAKE JOB REPLACING PADS AND TURNING ROTORS ON THE FRONT AS WELL SO THAT I WOULD BE STARTING AGAIN WITH 100% NEW BRAKES ON ALL 4 WHEELS. WHEN I PICKED THE VEHICLE UP, I WAS ADVISED BY THE SERVICE MANAGER, ROB SOVINE, THAT HE CHECKED AND THERE APPEARED TO BE A NUMBER OF INCIDENTS OF 2005 FORD FREESTAR PASSENGER REAR BRAKES WEARING PREMATURELY, WITH NO KNOW REASON FOR THIS PROBLEM; AND THAT THERE WAS NO RECALL OR SERVICE BULLETIN REGARDING THIS PROBLEM. I HAD NO CHOICE BUT TO PAY FOR THE REPAIRS AS THE VEHICLE WAS INOPERABLE, BUT SINCE I WAS NOT THE ONLY OWNER EXPERIENCING THIS PROBLEM, ACCORDING TO MR. SOVINE, I FELT AND STILL DO FEEL THAT FORD SHOULD DO SOMETHING ABOUT THIS PROBLEM. *NM

POWER STEERING STARTED MAKING A LOUD NOISE. ON INSPECTION, POWER STEERING FLUID CONTAINER WAS BONE DRY. FILLED IT UP. THE NEXT DAY, THE SAME THING. HAVE BEEN HAVING TO REFILL EVERY 3 TO 5 DAYS. PUMP IS WORKING. CANNOT DETERMINE WHERE LEAK IS. *JB

TL*THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING 5 MPH AND AT 2,000 RPM'S, THE VEHICLE BEGAN TO STUTTER. THE VEHICLE HAS BEEN TAKEN TO THE DEALER SEVERAL TIMES FOR TRANSMISSION SERVICE. THE TRANSMISSION CONTINUES TO FAIL. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 61,000 AND FAILURE MILEAGE WAS 31,000.

THIS VEHICLE HAS DIED ON ME NUMEROUS TIMES WHILE DRIVING DOWN THE FREEWAY OR AROUND TOWN DRIVING. IT HAS BEEN VERY SCARY AND A MIRACLE WE WEREN'T KILLED. THE FIRST TIME IT HAPPENED IN 2006. THE FORD DEALER HAD NO IDEA WHAT IT WAS, FINALLY DISCOVERED IT WAS HAPPENING IN COLD WEATHER, MOIST AIR OR RAIN. THE PCM WAS GETTING WET. THEY PUT FOAM AND SEALED WITH AN ADHESIVE. IT STARTED AGAIN IN 2008 HAD TO BE RESEALED. IT HAS STARTED AGAIN IN 2011 AND 2012 IT IS VERY SCARY AND YOU NEVER KNOW WHEN YOU WILL LOSE POWER. IT IS VERY EXPENSIVE TO HAVE FIXED. FORD KNOWS THIS WAS A BAD DESIGN. THEY ARE WAITING FOR SOMEONE TO GET KILLED AND BE SUED BEFORE THEY WILL TAKE RESPONSIBILITY FOR THIS PROBLEM. MY VAN IS NOW PARKED, WHILE I TRY TO GET THE MONEY TOGETHER TO HAVE IT SEALED AGAIN. HEMBORG FORD DOESN'T EVEN OFFER A DISCOUNT FOR THE REPAIR. THEY ARE NOT CONCERNED AT ALL THAT THE VEHICLE DIES WHILE YOU ARE TRAVELING DOWN THE FREEWAY. THIS VAN HAS HAD NUMEROUS RECALLS, IT SHOULD HAVE HAD ONE FOR THE PCM BUT SO FAR IT HAS NOT. I GUESS THEY ARE WAITING FOR SOMEONE TO DIE. ONLINE THERE IS A LOT OF COMPLAINTS ON THIS SAME ISSUE FROM PEOPLE FROM ALL OVER THE UNITED STATES. *TR

I WAS DRIVING THROUGH A CONSTRUCTION ZONE; LANE SHIFTED ONTO THE SHOULDER. TRAFFIC WAS DENSE, BUT MOVING AT NEAR NORMAL SPEEDS. VEHICLE IN FRONT OF ME BRAKED ABRUPTLY AS WE HIT THE RUMBLE STRIP. MY VEHICLE SHOOK DRAMATICALLY; AS I TIPPED IN TO ACCELERATE, I DISCOVERED THE VEHICLE HAD DIED (STALLED). I RESTARTED ON THE FLY BY SHIFTING INTO NEUTRAL. HAD I NOT DONE SO, MY VEHICLE WOULD HAVE COME TO A STOP IN DENSE, FAIRLY HIGH SPEED TRAFFIC--EXPOSING ME AND MY FAMILY TO A POTENTIAL HIGH SPEED REAR IMPACT. *JB

ON MY 2005 FORD FREESTAR VAN, I HAVE HAD TO TIRE BLOWOUTS DUE TO FAILED VALVE STEMS. THE FIRST OCCURRED IN JULY ,2006---THE NEXT IN SEPT.OF 2007. BOTH HAPPENED WHEN I WAS TRAVELING AT HIGH SPEED ON FLORIDA TURNPIKE. THE TIRE STORE (GOODYEAR) DENIED ANY LIABILITY AS IT WAS THE VALVE THAT FAILED. THE FORD DEALER ALSO DENIED IT. I JUST SAW AN ARTICLE ON LINE ABOUT DEFECTIVE CHINESE MADE VALVE STEMS AND THOUGHT MY PROBLEMS MIGHT BE RELATED TO THEM. MY VALVE STEMS WERE THE ORIGINAL ONES ON MY VEHICLE. *TR

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING 55 MPH, THE CONTACT STATED THE VEHICLE STALLED ON THE HIGHWAY. THE DEALER DIAGNOSED THAT THE TORQUE CONVERTER FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE FAILURE MILEAGE WAS 32,432 AND THE CURRENT MILEAGE WAS 114,000.

AT APPROXIMATELY 28,000 MILES WE HEARD A TERRIBLE SQUEALING NOISE COMING FROM THE REAR OF OUR 2005 FORD FREESTAR MINIVAN AND AFTER VISUAL INSPECTION THE BRAKE PAD ON THE DRIVER'S REAR WAS WORN TO NOTHING. IMMEDIATELY TOOK THE VAN TO THE DEALER WHERE THEY INFORMED US THAT IT WAS NORMAL WEAR AND WOULD NOT BE COVERED BY OUR WARRANTY. UPON FURTHER INSPECTION BY OUR PERSONAL MECHANIC WE WERE INFORMED THE CALIPER WAS STICKING AND CUT INTO THE ROTOR. HE PUT A SET OF BRAKE PADS ON SO WE COULD DRIVE IT BACK TO THE DEALER WHERE WE BOUGHT THE VEHICLE, SUNSET FORD, IN GRAVOIS. WE WERE TOLD SINCE WE DID NOT USE MOTOCRAFT THE REPAIRS WOULD NOT BE COVERED. NOW AT 50,000 MILES THE PROBLEM STILL EXISTS AND THE VAN NEEDS ANOTHER SET OF BRAKES AND ROTORS. *TR

DT*: THE CONTACT STATED WHILE STOPPED AT A TRAFFIC LIGHT, ANOTHER VEHICLE REAR ENDED THE CONTACT AT AN ESTIMATED SPEED OF 40-45MPH. THIS RESULTED IN THE CONTACT REAR ENDING A VEHICLE. THERE WERE THREE OCCUPANTS IN THE CONTACT'S VEHICLE, THE DRIVER; THE CONTACT WHO WAS SEATED IN THE PASSENGER SEAT, AND AN OCCUPANT IN THE REAR SEAT ON THE DRIVER'S SIDE. DURING THE ACCIDENT THE SEAT BELT WEBBING SPOOLED, ALLOWING THE OCCUPANTS TO MOVE FORWARD. AS A RESULT, THE SEATBELTS DID NOT LOCK CAUSING INJURIES TO ALL OCCUPANTS. THE DRIVER MADE CONTACT WITH EITHER THE STEERING WHEEL OR THE CORNER OF THE DOOR CAUSING A NECK SPRAIN. THE PASSENGER'S RIGHT SHOULDER MADE CONTACT WITH THE DASHBOARD CAUSING INJURY. THE REAR PASSENGER RECEIVED BRUISING TO THE TOE. IMMEDIATELY FOLLOWING THE ACCIDENT AFTER EXITING THE VEHICLE, ALL SEATS WERE OBSERVED IN THE RECLINED POSITION. ALL OCCUPANTS OF THE VEHICLE WERE TRANSPORTED TO THE HOSPITAL FOR OBSERVATION. A POLICE REPORT WAS FILED AT THE SCENE OF THE ACCIDENT. THE VEHICLE WAS TOWED TO A TOWING YARD AND LATER RETURNED TO THE RENTAL AGENCY.

WHEN FUEL TANK IS AT OR BELOW 1/4 TANK AND VAN IS PARKED ON A STEEP INCLINE, VEHICLE WILL NOT START UNTIL IT IS PLACED ON A LEVEL SURFACE. *JB

TL*THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE RIMS ON HER VEHICLE WERE DESIGNED TO HOLD WATER. THE RIMS WERE "PITTED AND RUSTY", ACCORDING TO THE CONTACT. SHE WAS CONCERNED THAT THE DESIGN WAS FAULTY AND THE RIMS MIGHT FAIL IN TEN YEARS. SHE CALLED THE DEALER AND WAS GIVEN THE NUMBER TO ANOTHER DEALER. THE DEALER STATED THAT THE RIM WAS THE THICKEST METAL PART OF THE VEHICLE AND NOTHING WAS WRONG. THE PURCHASE DATE AND POWERTRAIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 21,315 AND FAILURE MILEAGE WAS LESS THAN 10,000.

DT*: THE CONTACT STATED WHILE DRIVING IN RAINY WEATHER CONDITIONS AT 55 MPH, THE WINDSHIELD WIPERS MALFUNCTIONED. THE WIPERS PERMANENTLY STOPPED WORKING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALERSHIP FOR INSPECTION. THE DEALER DETERMINED THE WINDSHIELD WIPER MOTOR WAS DEFECTIVE. UPDATED 2/24/2006 - THE CONSUMER NOTICED THAT THERE WAS NO GREASE IN THE BEARING FITTINGS. *NM

AIR BAG LIGHT INDICATING THE AIR BAG WOULD NOT DEPLOY IN CASE OF AN ACCIDENT STAYED ON. DEALERSHIP SUGGESTED THAT THE LIGHT COULD COME ON IF I WERE USING AN AFTERMARKET CELL PHONE CHARGER WHILE DRIVING THE VEHICLE. FORD ISSUED AN ALERT TO DEALERSHIPS THAT STATED SAME. I WAS MADE TO GO OUT AND BUY REPLACEMENT CHARGERS WHILE THE DEALERSHIP INVESTIGATED THE PROBLEM USING MY CAR CHARGERS TO EXPERIMENT. AFTER PICKING UP THE VEHICLE THE LIGHT HAD NOT COME BACK ON. I WAS TOLD THE FORD INSTRUCTED THEM TO REPLACE THE COMPUTER LOCATED NEAR THE RADIO. I AM STILL SHOCKED TO HEAR THAT A CELL PHONE CHARGER COULD CAUSE AN AIRBAG TO NOT DEPLOY. FORD ISSUED AN EXTENDED WARRANTY FOR THIS VEHICLE GIVEN THE SERIOUS NATURE OF THE FAILURE. *NM

I BOUGHT A 2005 FORD FREESTAR USED WITH 25000 MILES ON IT. THREE WEEKS LATER THE GAS CAP LIGHT CAME ON A DAY AFTER THAT THE CHECK ENGINE LIGHT CAME ON, WHEN THE VAN WAS LOOKED AT THE CHARCOAL CANISTER WAS CRACKED IN THE FRONT. I WAS TOLD SOMETHING HIT IT AND IT WAS NOT UNDER WARRANTY. HE SHOWED IT TO ME AND OTHER THAN THE HOLE IN THE FRONT THERE WAS NO SIGN OF ANY DAMAGE NOT A SCRATCH. I CALLED FORD AND THEY TOLD ME THEY WOULD NOT DO ANY THING TO HELP. MY POINT TO THEM WAS IF SOMETHING CAN HIT THE CANISTER AND CRACK IT BUT NOT EVEN SCRATCH THE PAINT ON THE UNDERSIDE OF THE VAN THAN IT MUST BE IN A BAD PLACE. I CAN NOT REPLACE IT EVERY THREE WEEKS AT $500 A TIME. THE OLD PART WILL BE AVAILABLE WHEN I CAN REPLACE THE OLD ONE I DO HAVE PICTURES OF IT IN PLACE. *JB

THIS IS THE 3RD TIME THE TORQUE CONVERTER HAS GONE OUT ON OUR FORD FREESTAR VAN. TWO TIMES ON THE INTERSTATE TRAVELING AT INTERSTATE SPEEDS LEAVING MY WIFE STRANDED AND TERRIFIED! THIS TIME I EXPERIENCED IT AND TOOK IT TO THE TRANSMISSION SHOP MYSELF. THERE SEEMS TO BE A REAL PROBLEM HERE 40000 TRANSMISSION GOES, 90,000 AND 97,000 PLEASE HELP! *TR

SUDDEN TRANSMISSION FAILURE WITHOUT PRIOR NOTICE. *TR

BRAKE PEDAL WHEN PUSHED HARD GOES TO THE FLOOR. BRAKE PEDAL WHEN PRESSED NORMAL HAS A SPONGY FEEL TO IT. ALMOST RAN INTO THE BACK END OF A CAR THAT WAS STOPPED AT A STOP SIGN BECAUSE I WAS EXPECTING THE VEHICLE TO STOP WHEN I APPLIED THE BRAKES BUT THE VEHICLE CONTINUED UNTIL I PRESSED THE BRAKE PEDAL HARD. VEHICLE MAKES HORRENDOUS NOISE "POPPING SOUND" WHEN THE ABS SYSTEM IS ENGAGED. THIS POPPING SOUND HAPPENS EVERY TIME BETWEEN 30 -45 MILES PER HOUR DURING A "HARD' BRAKE SITUATION. THESE INCIDENTS HAVE BEEN REPORTED TO THE DEALER ON 3 OCCASIONS BUT THE DEALER SAID THE ABS SYSTEM AND BRAKES CHECKED OUT OK ACCORDING TO FORD'S SPECIFICATIONS. *JB

MY TRANS IS NOT WORKING I ONLY HAVE 58000 MILE WANT TO BE REPLACE THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

I WAS DRIVING ON THE FREEWAY AT NIGHT IN HEAVY TRAFFIC WHEN MY CAR SUDDENLY LOST POWER. I WAS ABLE TO COAST TO THE SHOULDER BEFORE IT LOST POWER COMPLETELY. THE ENGINE WAS STILL RUNNING, BUT WHEN I PUT IT IN DRIVE NOTHING HAPPENED. NO ENGINE LIGHTS CAME ON BEFORE THIS HAPPENED. ABOUT A WEEK AGO, I NOTICED THE WINDSHIELD WIPER FLUID WASN'T WORKING AND REFILLED IT. IT WORKED ONE TIME. WHEN I TRIED TO USE IT YESTERDAY, IT ONLY WORKED IN THE BACK AND NOT IN THE FRONT. I HAD IT TOWED TO A TRANSMISSION DEALER AND THEY ARE LOOKING AT IT NOW. *TR

DT: THE CONTACT OWNS A 2005 FORD FORRESTER. SHE IS RENTING THIS VAN, AND WHILE SHE WAS BENDING DOWN IN THE MIDDLE SEAT IN THE MIDDLE ROW SHE ALMOST GOT HER HEAD CRUSHED WHEN SHE MOVED THE LATCH. THE BACK SUPPORT CAME TUMBLING DOWN AND HER HEAD GOT CAUGHT IN BETWEEN. THIS COULD BE CONSIDERED A SAFETY HAZARD BECAUSE THERE WAS SO MUCH FORCE, AND IF SOMEONE WAS PLAYING WITH THE LATCH, A WHOEVER WAS IN THE NEXT SEAT WOULD BE HURT. CONTACT WAS GOING TO RETURN THE VAN TO THE RENTAL PLACE. *AK

DT: CONSUMER COMPLAINED ABOUT VIBRATION PROBLEMS. THE STEERING WHEEL VIBRATED AND VEHICLE SHUTTERED. CONSUMER TOOK VEHICLE TO THE DEALERSHIP THREE DAYS AFTER PURCHASING IT. THE DEALERSHIP KEPT THE CAR FOR 5 DAYS AND COULD NOT FIGURE OUT WHAT THE PROBLEM WAS. THE DEALER CHANGED THE ROTORS TWICE AND CHANGED THE TIRES. CONSUMER TOOK THE VEHICLE BACK TO THE DEALER, AND THE DEALERSHIP HAD THE CAR FOR 17 DAYS. THE FORD REPRESENTATIVE CAME TO THE DEALERSHIP AND PUT THE VEHICLE ON THE DIAGNOSTIC MACHINE AND THE FORD REPRESENTATIVE SEEMED TO THINK THAT WAS THE TIRES. CONSUMER WAS SUPPOSE TO PICK UP THE CAR BUT WAS HESITANT BECAUSE OF THE TIRE PROBLEM. CONSUMER NOTICED THAT THERE WERE OTHER COMPLAINTS ON THIS SAME PROBLEM. *AK

UNDER NORMAL BRAKING BRAKE PEDAL TRAVEL HEIGHT IS EQUAL TO GAS PEDAL HEIGHT. UNDER HEAVY BRAKING BRAKE PEDAL TRAVEL HEIGHT IS BELOW GAS PEDAL HEIGHT. THIS MAY CAUSE THE VEHICLE TO ACCELERATE UNDER BRAKING. UPDATED 11/28/2005 - *NM

DT: ABOUT 2 WEEKS AGO THE BRAKES FAILED. WHEN PRESSURE WAS APPLIED TO THE BRAKE PEDAL IT SIMPLY WENT ALL THE WAY TO THE FLOOR. IT DID SLOW DOWN BUT AS DRIVER PROGRESSED THE BRAKE SHOE HUNG TO THE ROTOR AND MADE A CLICKING SOUND AS THOUGH THEY WERE STILL APPLIED. AFTERWARDS CONSUMER CONTACTED DEALERSHIP AND TOOK VEHICLE IN. THE TECHNICIAN STATED IT WAS A ROTOR PROBLEM. THE DEALER GRINDED RUST OR " LOT ROT" OFF THE ROTORS AND PLACED THEM BACK ON THE VEHICLE. TWO DAYS AGO HOWEVER THE SAME INCIDENT OCCURRED AGAIN WITH THE BRAKE PADS STICKING TO THE ROTOR AND THE CLICKING NOISE. THE VEHICLE IS BACK AT THE DEALER WHO SAYS THEY CAN NOT FIND ANYTHING WRONG WITH IT. THE CONSUMER HAS NOT CONTACTED MANUFACTURER. *NM

I HAVE A 2005 FORD FREESTAR THAT NEEDS A TRANSMISSION. I WAS DRIVING TO WORK TODAY AND OUT OF NO WHERE MY VAN STOPPED DRIVING. THE ENGINE WAS ON BUT THE VAN WOULDN'T MOVE. I WAS JUST ABOUT TO GET ONTO INTERSTATE 95 (ABOUT 100 FEET FROM ON RAMP) I COULD HAVE BEEN KILLED MY CHILDREN COULD HAVE BEEN KILLED. MY CAR WOULDN'T MOVE AT ALL!!! I WAS SCARED TO DEATH. I HAVE READ MANY COMPLAINTS TODAY ABOUT THE TRANSMISSION PROBLEM WITH FORD FREESTARS. I CAN'T BELIEVE THAT THERE HAS BEEN NO RECALL. I WILL COST ME $3,000 DOLLARS TO HAVE THIS FIXED. I HAVE 4 CHILDREN, WHERE DO I GET THIS MONEY FROM? I HAVE MY VAN AT A GARAGE THAT WE GO TO FOR REGULAR MAINTENANCE. THEY ARE TELLING ME THERE IS NO WARRANTY ON THIS VAN. HOW DOES THIS VAN JUST UP AND DIE WHEN IT IS 3 YEARS OLD WITH 55,000 MILE ON IT AND FORD IS NOT RESPONSIBLE FOR ANYTHING? *TR

HEADLIGHT BEAM PATTERN IS TERRIBLE. NO SEEING DISTANCE ON LOW BEAM AND THE HIGH BEAM PATTERN HAS A LARGE AMOUNT OF LIGHT RIGHT DOWN IN FRONT OF THE VEHICLE, WHERE IT DOES NO GOOD.*AK

2005 FORD FREESTAR 62,665 MILES. TRANSMISSION WENT WHILE DRIVING WITH NO WARNING. AFTER RESEARCHING THIS REPAIR WILL COST BETWEEN $2500 AND $3500 DOLLARS U.S. LOST ALL POWER CONTROL TO THE VEHICLE. GOING UP HILL STARTED TO ROLL BACKWARDS ONLY OPTION WAS TO STOP. *TR

SUSPENSION SHOOK AT 60 MPH, MAKING IT DIFFICULT TO CONTROL THE VEHICLE. MANUFACTURER WAS CONTACTED BY OWNER.*AK THE VEHICLE VIBRATES AND SHAKES AFTER HITTING BUMPS. VIBRATION CAUSES HEAD RESTS TO EXTEND AT TIMES. *TC

3 YEAR OLD CHILD WAS GETTING OUT OF FREESTAR AND LEANED INTO THE SWITCH TO CLOSE THE DOOR; DOOR BEGAN TO CLOSE ON CHILD. AS I WAS REACHING IN THE DOOR I WAS KNOCKED DOWN AND THE DOOR CONTINUED TO CLOSE ON MY BODY BRUISING MY SHOULDER AND HIP AREA. I HAD TO USE ALL MY STRENGTH TO PUSH THE DOOR BACK. IT TAKES EXCESSIVE FORCE TO MAKE TO THE DOOR RETRACT WHILE SOMETHING IS IN ITS WAY. THE VAN WAS TAKEN TO THE DEALER WHERE SEVERAL ADVISORS TOLD ME THAT THE DOOR IS OPERATING PROPERLY AND THAT IT WOULD NOT CAUSE SERIOUS HARM TO AN INDIVIDUAL ONLY BRUISING. *NM

CONSUMER STATES WHEN VEHICLE IS RUNNING EXCESSIVELY, AND THERE ARE EXCESSIVE FUEL LEAKS. CONSUMER IS CONCERNED THE VEHICLE WILL CATCH ON FIRE. *AK WHEN THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT THE CONSUMER NOTICED A SMELL OF FUEL. THE CONSUMER FOUND A LEAK COMING FROM THE FUEL TANK ONTO THE EXHAUST PIPE THEN TO THE GROUND IN LARGE AMOUNTS. *TC

THE ELECTRIC SLIDING DOOR WILL OPEN ABOUT A FOOT, AND IT WILL STICK. THE BRAKES ARE LIKE SPONGES. CONSUMER STATES HE HAS TO COMPLETELY DEPRESS THE BRAKE PEDAL TO THE FLOOR BEFORE THE VEHICLE WILL STOP. CONSUMER CONTACTED FORD THREE TIMES FOR THESE ISSUES. *AK

WAS DRIVING DOWN THE STREET IN MY 2005 FORD FREESTAR VAN WHEN I HAD TO STOP AND PUT THE VEHICLE IN PARK TO GET OUT AND CHECK ON SOMETHING IN THE BACK. WHEN I ATTEMPTED TO PUT THE VAN BACK IN DRIVE, THE ONLY GEAR THAT WAS WORKING WAS NEUTRAL. WITH NO WARNING THE TRANSMISSION WENT OUT. WE WERE FORTUNATE WE WERE NOT DRIVING DOWN THE ROAD AT THE TIME. *TR

TL*THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 20 MPH AND AFTER MAKING A RIGHT TURN, THE VEHICLE WOULD NOT MOVE FORWARD OR BACKWARDS. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE FOLLOWING DAY, THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THEY WOULD PAY FOR HALF OF THE REPAIR COSTS. THE CURRENT AND FAILURE MILEAGES WERE 47,000.

2005 FORD FREESTAR. CONSUMER STATES PROBLEMS WITH VEHICLE TRANSMISSION *TGW THE CONSUMER STATED THE TRANSMISSION FAILED AS SHE WAS DRIVING ON THE INTERSTATE LAST YEAR. *JB

IN 2014 WE BOUGHT A FORD FREESTAR, FOUND OUT LATER THE TORQUE CONV. WAS RECALLED AND REPLACED. I TOOK THE VAN TO FORD IN OUR AREA AND THEY FLUSHED OUT THE CONVERTER $185+ AND THAT WORKED FOR A MONTH OR SO AND IT DID IT AGAIN. TOOK IT BACK TO FORD AND THEY KEPT IT A WEEK BEFORE THEY TOLD ME I NEEDED A NEW TRANSMISSION. I REPORTED ABOUT THIS VAN BEFORE TO STEVE KENNER NVS-215KJS 12V-006 I BELIEVE THAT IT IS NOT JUST THE TORQUE CONVERTER THAT SHOULD HAVE BEEN RECALL BUT THE TRANSMISSION TOO.I HAD TO PAY ALAN JAY FORD OF WAUCHULA, FL $4.000.00 FOR THAT TRANSMISSION. THIS IS JUST NOT RIGHT.! FORD SAID PAY US THE MONEY HERE IS A 3 YEAR WARRANTY AND GOOD BYE. MY VAN COST ME $5300.00 AND NOW I HAVE $10,000. INTO THIS VEHICLE WHICH IS NOT ACCEPTABLE!!! MY TELE IS [XXX] I HAVE AN INVOICE/REQUEST #15-6151 TIS@NHTSA.GOV LETTER BY EMAIL CAME BACK. CAN YOU HELP ME. I REALLY THINK PEOPLE ARE IN DANGER WITH THIS TYPE OF VAN. FORD NEEDS TO TAKE A LOOK AT THESE TRANSMISSIONS BECAUSE THEY WOULD NOT EVEN REBUILD THAT PARTICULAR ONE SO I HAD TO GET ANOTHER NEW/REBUILT ONE. THAT'S NOT RIGHT. [XXX] [XXX] BOWLING GREEN, FL. 33834 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB