2010 Ford Fusion Complaint Log

TAKATA RECALL - MY VEHICLE HAS BEEN UNDER A SAFETY RECALL FOR 18 MONTHS AND THE MANUFACTURER HAS STILL NOT PROVIDED A FIX AND HAS NO INFORMATION ON WHEN A FIX WILL BE AVAILABLE. THIS IS COMPLETELY UNACCEPTABLE. THE DATE BELOW FOR "WHEN DID THIS HAPPEN" IS THE ORIGINAL RECALL DATE ON MY VEHICLE.

TAKATA RECALL

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GULLO FORD OF CONROE AT (281) 367-0000 (925 INTERSTATE 45 S, CONROE, TX 77301) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BILLY CAIN FORD LINCOLN, 1039 N MAIN ST, CORNELIA, GA 30531) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 866-436-7332 AND STATED THAT PARTS MAY NOT BE AVAILABLE UNTIL SPRING OF 2018. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *AS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO DRIVE, THE VEHICLE ATTEMPTED TO CRANK, BUT FAILED TO START. THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED BEACH FORD AT (757) 486-2717 (LOCATED AT 2717 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 117,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AT 866-436-7332 AND STATED THAT THEY WOULD NOT CONTACT THE LOCAL DEALER. THE MANUFACTURER ADVISED THE CONTACT TO CALL NHTSA IF HE WANTED TO DISCONNECT THE AIR BAGS. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION FORD MEMPHIS AT (901) 209-1259 (LOCATED AT 2515 MT MORIAH RD, MEMPHIS, TN 38115) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL: I FIRST READ THAT TAKATA AIRBAGS IN MY FORD FUSION MAY BE DEFECTIVE IN EARLY 2016 AND FINALLY RECEIVED RECALL NOTICE FROM FORD MOTOR CO. IN JULY 2016 STATING THAT MY VEHICLE DID HAVE AN AIRBAG DEFECT AND THAT I WOULD BE NOTIFIED WHEN PARTS BECAME AVAILABLE. I HAVE CALLED FORD DEALER REPEATEDLY AND HAVE BEEN TOLD THAT NO PARTS ARE AVAILABLE EACH TIME I CALLED. ONE EMPLOYEE AT A FORD DEALERSHIP LAUGHED WHEN I ASKED FOR THE DATE THEY EXPECTED TO RECEIVE REPAIR PARTS AND SAID THAT IT WOULD BE A LONG TIME. WELL IT HAS BEEN A LONG TIME (TODAY IS 1/29/2017). I FILED AN EARLIER COMPLAINT WITH NHTSA ON 5/4/17. I READ THAT FORD WAS TO RECEIVE $850 MILLION FROM TAKATA. IT SEEMS THAT FORD SHOULD BE REQUIRED TO USE THAT MONEY TO FIX AIRBAGS THEMSELVES. I RECENTLY RECEIVED ANOTHER NOTICE FROM FORD STATING THAT THEY EXPECT "REMEDY PARTS TO BECOME AVAILABLE FOR CERTAIN VEHICLES IN THE SPRING OF 2018". WHEN WILL I KNOW IF MY VEHICLE IS ONE OF THOSE "CERTAIN VEHICLES"? THIS MOST RECENT NOTICE ALSO STATES "DO NOT ALLOW ANYONE TO SIT IN THE FIRST ROW PASSENGER SEAT". THIS IS ABSURD-THE FUSION IS A SMALL VEHICLE AND IT WOULD SEEM THAT IF THE AIRBAG RUPTURES CAUSING METAL FRAGMENTS TO STRIKE VEHICLE "OCCUPANTS" THAT EVERYONE IN THE CAR WOULD BE AT RISK. THIS IS A DANGEROUS CONDITION THAT FORD HAS BEEN GIVEN GENEROUS LEEWAY TO FIX. THE GOVERNMENT IS SUPPOSED TO WORKING ON BEHALF OF CITIZENS--NOT FORD MOTOR CO., I.E. BIG BUSINESS. PLEASE MAKE FORD MOTOR COMPANY TAKE IMMEDIATE ACTION TO REPAIR OR REPLACE THESE AIRBAGS (RECALL 16S26). I AM AFRAID OF MY OWN CAR. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE LOCAL DEALER (LANDERS FORD, 2082 WEST POPLAR AVE, COLLIERVILLE, TN 38017), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REMEDY THE RECALL WERE NOT AVAILABLE AND NO ESTIMATED TIME COULD BE GIVEN. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER IN SANTA ROSA, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

TAKATA RECALL ACCORDING TO THE NHTSA WEBSITE IF A RECALL IS NOT REPAIRED IN A TIMELY MANNER THEN FILLING OUT THIS FORM IS THE NEXT STEP. WHILE I UNDERSTAND THE TAKATA RECALL IS AFFECTING A VERY LARGE NUMBER OF VEHICLES, I ALSO UNDERSTAND THERE CONTINUE TO BE FATALITIES REGARDING THIS RECALL. IT HAS NOW BEEN OVER 20 MONTHS SINCE THIS RECALL WAS ISSUED AND IT STILL STATES THERE IS NO REMEDY AVAILABLE FOR MY VEHICLE. THIS IS UNACCEPTABLE TO CONTINUE TO TELL ME TO PUT MY FAMILY IN DANGER FROM A KNOWN POSSIBLY FATAL RECALL THAT IS NOW NEARLY 2 YEARS OLD. PLEASE ADVISE HOW AND WHEN MY VEHICLE WILL BE REPAIRED.

TAKATA RECALL RECEIVED RECALL 6/1/18. PARTS NEVER AVAILABLE ACCORDING TO DEALER. 8 YEAR OLD CAR LOCATED IN A HOT CLIMATE IN HOUSTON TX IS HIGH RISK ACCORDING TO REPORTS

TAKATA RECALL - IT HAS BEEN 2 YEARS SINCE THIS ISSUE WAS IDENTIFIED AND I HAVE YET TO HAVE A DEFINITIVE DATE AS TO WHEN THE ISSUE WILL BE RESOLVED. IT IS PUTTING ME IN A BIND SINCE I HAVE TO TRANSPORT MY CHILDREN AND WIFE IN THE CAR AND HAVE TO USE THE PASSENGER SEAT ON OCCASION. IT IS HARD FOR ME TO BELIEVE THAT IT WOULD TAKE OVER 2 YEARS TO RESOLVE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED WOODY ANDERSON FORD HUNTSVILLE (2500 JORDAN LN NW, HUNTSVILLE, AL 35816, (877) 315-0514) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. EARNHARDT FORD (7300 W ORCHID LN, CHANDLER, AZ) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (ADVANTAGE FORD LINCOLN, 1031 N CENTRAL AVE, DUARTE, CA 91010, (626) 261-4792) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

THE POWER STEERING OF THIS VEHICLE HAS BEEN OUT FOR OVER A YEAR. THERE IS A RECALL FOR THIS SAME POWER STEERING FAULT ON 2011 FORD FUSION AND NEWER. THIS NEEDS TO BE ADDED TO THE 2010 MODELS AS WELL. MY POWER STEERING MODULE NEEDS TO BE COMPLETELY REPLACED THE POWER STEERING DOES NOT WORK AND MAKES THE CAR INOPERABLE. THIS WENT OUT ON ME WHILE DRIVING MY VEHICLE.

TAKATA RECALL RECALL WENT IN TO AFFECT IN 2016. AS FOLLOWS IS A SUMMARY & STATUS OF THE RECALL: SUMMARY: THE PASSENGER FRONTAL AIRBAG INFLATOR COULD EXPLODE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. SAFETY RISK: THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. REMEDY: OWNERS WILL BE NOTIFIED BY MAIL AND INSTRUCTED TO TAKE THEIR VEHICLE TO A FORD OR LINCOLN DEALER TO HAVE THEIR PASSENGER FRONTAL AIRBAG INFLATOR REPLACED. THERE WILL BE NO CHARGE FOR THIS SERVICE. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE

TAKATA RECALL. FORD FAILED TO NOTIFY ME OF THE AIRBAG RECALL THAT HAPPENED OVER 2 YEARS AGO. I ONLY FOUND OUT ABOUT IT BECAUSE I READ A NEWS ARTICLE THAT MENTIONED IT. THIS IS THE SECOND TIME FORD HAS FAILED TO NOTIFY ME OF A RECALL, EVEN AFTER COMPANY REPS SAID MY INFORMATION WAS UPDATED AFTER I TOOK MY VEHICLE TO BE SERVICED AFTER MY CAR'S ENGINE FAILED (IN LINE WITH THE FIRST RECALL). MY VEHICLE IS REGISTERED PROPERLY AND I HAVE BOUGHT IT NEW. I DON'T UNDERSTAND WHY THIS DISHONEST COMPANY KEEPS OPERATING AND RISKING PEOPLE'S LIVES. I HAVE PASSENGERS IN MY CAR EVERY DAY AND IT'S UNCONSIONABLE THAT I HAVE NOT BEEN PROPERLY NOTIFIED OF THE COMPANY'S FAILURES. I WILL SUE THE COMPANY FOR THEIR FAILURES.

TAKATA RECALL - FORD HAS FAILED TO REMEDY THIS RECALL IN A TIMELY MANNER. THE RECALL WAS ISSUED 6/1/2016 AND NOW IT IS 7/2018 AND THERE IS STILL NO REMEDY. MY TWIN TEENAGERS SHARE THIS CAR, SO SOMEONE IS ALWAYS IN THE PASSENGER SEAT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. THE LOCAL DEALER (DON DAVIS FORD, 633 N. STATE HWY 360, ARLINGTON, TX, 817-588-5474) WAS CONTACTED AND CONFIRMED THAT THE PARTS NEEDED TO REPAIR THE RECALL WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER (SMITH CAIRNS FORD LINCOLN, 900 CENTRAL PARK AVE, YONKERS, NY 10704, (914) 377-8100) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CITY WORLD FORD (3305 BOSTON ROAD, BRONX, NEW YORK 10469, (718) 881-7900) WAS MADE AWARE OF THE RECALL IN JUNE OF 2016 AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL - WE HAVE BEEN DRIVING A RENTAL CAR PAID FOR BY FORD FOR THE PAST 4 MONTHS. THE FORD FUSION IS PARKED IN OUR YARD, PER FORD'S REQUEST. *** FORD AND THE TALLAHASSEE FORD DEALERSHIP HAVE PROVIDED NO UPDATES ON WHEN REPLACEMENT PARTS WILL BE AVAILABLE. *** ORIGINAL RECALL NOTICE WAS 3/1/2016.

TAKATA RECALL MY CAR WAS RECALLED IN JUNE 2016. AS OF THIS DATE, MY FORD DEALER STILL SAYS THEY DO NOT HAVE THE PARTS AND DO NOT KNOW WHEN THE PARTS WILL COME IN TO FIX THIS RECALL ISSUE. WAITING OVER TWO YEARS FOR PARTS IS UNACCEPTABLE. IN DECEMBER 2017, FORD SENT ME A LETTER TELLING ME NOT TO LET ANYONE SIT IN MY PASSENGER SEAT DUE TO THIS ISSUE, ESSENTIALLY SAYING I COULD NOT USE MY CAR FOR ITS INTENDED PURPOSE (I.E., TO CARRY PASSENGERS IN MY 5 PASSENGER SEDAN). IT IS CLEAR TO ME THE MANUFACTURER IS WAITING FOR ME TO SELL THE CAR SO THEY DON'T NEED TO FIX IT. MANUFACTURER RECALL NUMBER 16S26 NHTSA RECALL NUMBER 16V384

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT CALLED THE HANSEL FORD DEALER (707-623-1426, 3075 CORBY AVE, SANTA ROSA, CA 95407) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *DT

MY CAR HAS NOT BEEN REPAIRED, ITS BEEN OVER 2 YEARS . WHEN IS IT GOING TO BE REPAIRED???

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). PAT MILLIKEN FORD (9600 TELEGRAPH RD, REDFORD CHARTER TWP, MI 48239, (313) 255-3100) STATED THAT THE PART WAS UNAVAILABLE AND DID NOT KNOW WHEN IT WOULD ARRIVE. THERE WAS ALSO NO MENTION OF A LOANER VEHICLE OPTION. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB

TAKATA RECALL. I AM STILL WAITING FOR MY FORD DEALER TO REMEDY THIS ISSUE. THE LAST TIME I CALLED THEM I WAS TOLD THAT THEY STILL DON'T HAVE THE PARTS AND WOULD NOT HAVE THEM UNTIL DECEMBER OR LATER. IN THE MEANTIME, I AM AFRAID TO TAKE PASSENGERS BECAUSE OF THE POTENTIAL DANGER.

TAKATA AIR BAGS RECALL WAS SENT TO ME IN EARLY 2016 REGARDING MY FRONT PASSENGER AIRBAG MAY EXPLODE WITH METAL PARTS PROJECTED TOWARD THE PASSENGER'S BODY. I HAVE NOT BEEN ABLE TO HAVE ANY PASSENGERS SIT IN THAT SEAT FOR GOING ON 3 YEARS, BUT I HAD DRIVEN PASSENGERS IN THAT SEAT FOR NEARLY 6 PLUS YEARS BEFORE KNOWING OF THE PROBLEM. VERY SCARY TO LEARN OF THIS RISK. I'M EXTREMELY UPSET WITH FORD MOTOR CORPORATION FOR NOT HAVING A "FIX" FOR MY SPECIFIC AUTOMOBILE AFTER ALL THIS TIME. THE PEOPLE AT OUR LOCAL FORD DEALER, MIKE BROWN FORD HAVE BEEN VERY GOOD & NICE, BUT THEY ARE IN A DIFFICULT POSITION SINCE THEY STATE THEY O NOT HAVE WHAT IS NEEDED TO REPLACE MY TAKATA AIRBAG. PLUS, WHEN THEY DO HAVE A "FIX" THE DEALER HAS TO MAKE THE REPLACEMENTS IN A SPECIFIC GOVERNMENT REGULATED ORDER. MY VEHICLE IS 10 PLUS YEARS OLD AND I CAN'T EVEN TRADE IT IN TO SOME OTHER AUTO MANUFACTURERS BECAUSE THEY CAN'T RESELL THE VEHICLE WITHOUT BEING ABLE TO FIX THE RECALL. I FEEL I'M STUCK WITH A VEHICLE THAT IS INCONVENIENT, AGING AND I'M HELPLESS AS A FORD CUSTOMER. I WILL NEVER PURCHASE ANOTHER FORD PRODUCT. I RECOGNIZE THAT OTHER AUTO MANUFACTURES WERE ALSO AFFECTED BY TAKATA'S POOR QUALITY AND SAFETY STANDARDS. IT TOOK WAY TOO LONG TO NOTIFY HE PUBLIC AND WAY TOO LONG TO CORRECT THE TAKATA AIRBAG TRAGEDY. THIS IS THE THIRD DIFFERENT RECALL I'M HAD ON AUTO,. FORD MUST BE HELD ACCOUNTABLE FOR THEIR LACK OF QUALITY AND SAFETY. AND GO OUT OF BUSINESS IF THEY CAN NOT RAPIDLY PROVE THAT THEY CAN MAKE VEHICLES THAT ARE SAFE...THAT MEANS THEY NEED TO THOROUGHLY RESEARCH THEIR VENDORS FOR PRODUCTS THAT ARE USED WHEN MANUFACTURING VEHICLES SO THEY AREN'T SELLING DEATH TRAPS TO THE PUBLIC. MY UNDERSTANDING IS FORD AND OTHER MANUFACTURERS KNEW ABOUT THE TAKATA AIRBAG BEFORE 2009...BEFORE MY VEHICLE WAS SOLD TO ME. I WANT A GOOD SOLUTION TO MY TAKATA AIRBAG PROBLEM NOW!

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PENSKE FORD (8970 LA MESA BLVD, LA MESA, CA 91942, (619) 464-7777) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL - MY LOCAL FORD DEALER, FAIRWAY FORD IN EVANS GEORGIA 30809, CANNOT REPLACE MY AIRBAG DUE TO PARTS NOT AVAILABLE. THEY CANNOT GIVE ME A DATE WHEN THEY WILL HAVE PARTS. MY UNDERSTANDING WAS THAT THE SOUTHERN STATES BASED ON HIGH TEMPERATURE AND HUMIDITY SHOULD TAKE PRIORITY. CAN YOU TELL ME WHEN A REPLACEMENT AIRBAG WILL BE AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED KEARNY PEARSON FORD AT (858) 560-5544 (LOCATED AT 7303 CLAIREMONT MESA BLVD, SAN DIEGO, CA) ON SEVERAL OCCASIONS WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

MY 2010 FORD FUSION SUDDENLY LOST POWER WHEN ACCELERATING TO GET ON THE HIGHWAY. IT WAS DURING A BUSY TIME AND WAS VERY DANGEROUS. THE CAR WENT TO LIMP MODE. I TOOK THE CAR TO THE DEALER AND THEY TOLD ME IT WAS NOT COVERED BY THE EXTENDED WARRANTY I HAVE. THEY DID ACKNOWLEDGE THAT THIS WAS A COMMON ISSUE, SO MUCH THAT THE TECH KNEW THE PART NUMBER OFF THE TOP OF HIS HEAD.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CANISTER PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.

THROTTLE BODY BEING REPLACED AGAIN. IN JUNE 2014, AS PART OF THE RECALL, THE THROTTLE BODY WAS REPLACED. ON MAY 24, 2016 THE CAR STARTED DECELERATING AND THEN SUDDENLY ACCELERATING WHILE DRIVING ON A CITY STREET AT ABOUT 40 MPH. THEN THE ORANGE WRENCH LIGHT CAME ON. I WENT TO DEALER ON MAY 26, 2016 AND THEY DIAGNOSED THE THROTTLE BODY AS DEFECTIVE. REPLACEMENT IS COVERED UNDER THE 10 YEAR 100,000 MILE EXTENDED WARRANTY THAT FORD AGREED TO WITH THE NHTSA. NOW I'M WONDERING IF THE THROTTLE BODY WILL BE A RECURRING PROBLEM AND HASN'T REALLY BEEN FIXED.

OUR VEHICLE IS A 2010 FUSION WITH 96,000 MILES ON IT. MY WIFE DROVE TO WORK YESTERDAY AND THE WRENCH LIGHT CAME ON AND VEHICLE WENT INTO LIMP MODE AND WOULD NOT ACCELERATE OVER 40 MPH AND WAS EXTREMELY SLOW GETTING TO THAT SPEED. I KNOW FORD HAS A "SATISFACTION PROGRAM" FOR THIS EXACT ISSUE YET WHEN I CALLED THEM MY VIN WAS NOT IN THE PROGRAM. THIS IS THE SAME [XXX] PROBLEM AS THE OTHER ETB REPLACEMENT AND SOFTWARE UPDATE YET I'M BEING TOLD I HAVE TO PAY OUT OF POCKET. MY WIFE ENDED UP BREAKING DOWN ON A VERY BUSY STREET WITH CARS BEHIND HER YET FORD WON'T ACKNOWLEDGE THIS IS A BIGGER ISSUE THAN THE 1.6 MILLION VEHICLES THEY RECALLED. HOW CAN MY ISSUE BE EXACTLY THE SAME YET NOT MEET THE CRITERIA? SO DOES SOMEBODY HAVE TO BE KILLED BEFORE IT'S ADDRESS, OR HOW MANY POOR PEOPLE HAVE TO PAY OUT OF THEIR POCKETS WITH MONEY THEY DON'T HAVE BEFORE THIS IS RECALLED AS IT SHOULD BE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE POWER STEERING HAD A SMALL ODD SIDE TO SIDE WOBBLE IN IT THAT FELT SIMILAR TO AN OUT OF BALANCE TIRE. THEN WHILE DRIVING ON A CITY STREET THE POWER STEERING QUIT WORKING WHILE I WAS DRIVING. THE STEERING BECAME INCREDIBLY HEAVY AND DIFFICULT TO CONTROL. THE ADVANCE TRACK WARNING FLASHED ON THE CONSOLE. THE DEALERSHIP TOLD ME THE ENTIRE POWER STEERING RACK HAD TO BE REPLACED. THE DEALERSHIP RESET THE FAULT AND THE POWER STEERING RETURNED, BUT THE WOBBLE WAS WORSE AND THE POWER STEERING FAILED AGAIN WHILE DRIVING ON THE HIGHWAY WITH NO WARNING. THE FOLLOWING MODEL YEAR HAS THE SAME PART AND IS PART OF A RECALL FOR THE DESCRIBED PROBLEM.

POWER STEERING FAULT APPEARED ON DASHBOARD WHILE DRIVING AND STEERING BECAME HARD TO CONTROL. TURNED IGNITION SWITCH OFF AND RESTARTED POWER STEERING WAS WORKING AGAIN. CARRIED CAR IN FOR SERVICE I WAS TOLD EVERYTHING WAS NORMAL. NOW IT'S HAPPENED 4 OR 5 TIMES . BEING THAT IT'S OUT OF WARRANTY NOW ITS OUT AGAIN .

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 5 MPH, THE ELECTRIC POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT HAD TO APPLY A SIGNIFICANT AMOUNT OF PRESSURE TO THE STEERING WHEEL IN ORDER TO PROPERLY STEER THE VEHICLE. THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE STEERING RETURNED TO NORMAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 124,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) AND STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER (MIKE CASTRUCCI FORD OF ALEXANDRIA INC, 7400 ALEXANDRIA PIKE, ALEXANDRIA, KY 41001) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA INFLATORS. I HAVE TRIED 4 TIMES OVER PAST 3 YEARS TO GET MY AIR BAGS REPLACED BUT EVERY TIME THE DEALERS SAY THAT THE AIR BAGS ARE NOT AVAILABLE AND TO CALL BACK IN SEVERAL WEEKS OR MONTHS.

ON MAY14TH THE CHECK STEERING WARNING MESSAGE CAME ON. THE FOLLOWING DAY THE POWER ASSIST ON THE STEERING WAS NOT WORKING. I WAS ABLE TO DRIVE THE CAR SLOWLY TO THE DEALER. THEY HAD TO REPLACE THE STEERING GEAR. THERE WAS 112, 000 MILES ON THE CAR WHEN THE FAILURE OCCURRED.

CAR IN MOTION RAPIDLY DECELERATED ON MAJOR HIGHWAY AT SPEED OF 65 MPH. CODE ON COMPUTER SHOWED A THROTTLE BODY ISSUE. FORD HAS AGREED TO REPLACE THROTTLE BODY

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000. THE VIN WAS UNAVAILABLE.

DAUGHTERS CAR HAD POWER STEERING FAILURE. CAME HOME FROM WORK, CHANGED AND WAS LEAVING, STARTED CAR AND CHECK POWER STEERING ASSIST FAULT CAME ON AND NO POWER STEERING. AFTER CHECKING WEB SITES, NHTSA AND SEEING 100S OF COMPLAINTS, CALLED FORD, NO HELP, PLEASE HAVE DEALER FIX AND PAY HIM IF ITS ADDED TO THE RECALL, WE WILL REIMBURSE YOU! NEED YOU TO HAVE DEALER FIX, SO ITS ADDED TO OUR WARRANTY DATA!.. NEWS FLASH, I CALLED YOU AS 100S OF OTHERS ADD IT TO YOUR DATA. 9K ON MY SUPER DUTY LAST MONTH, KNOW 1500-2000, NO MORE FORDS FOR ME BUY BUY FORD> HELLO CHEVY

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 40 MPH, THE STEERING WHEEL SEIZED AND THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 149,000.

THE POWER STEERING SUDDENLY WENT OUT WITHOUT WARNING WITH MESSAGE TO SERVICE POWER STEERING NOW ON DASHBOARD MAKING CAR IMPOSSIBLE TO STEER.I WAS DRIVING THROUGH A RESIDENTIAL STREET WHEN IT HAPPENED. THE CAR HAS THE ELECTRONIC POWER ASSISTED STEERING.

THE POWER STEERING FAILED MANY TIMES RENDERING MY CAR UNDELIVERABLE. AFTER RESEARCHING, I FOUND THAT THERE IS A PENDING CLASS ACTION (PHILIPS V. FORD MOTOR CO.) INVOLVING THE SAME ISSUE AND THE 2010 - 2014 MODEL YEAR. THE CAR IS OUT OF WARRANTY; HOWEVER, IT WAS DISCOVERED THAT FORD KNEW OF THE DEFECT PRIOR TO THE 2010 MODEL YEAR GOING INTO PRODUCTION. THE REPAIRS HAVE COAT ME APPROX. $1,600 AND THE CAR HAS BEEN IN AND OUT OF THE REPAIR SHOP FOR THE SAME ISSUE. I ASKED FORD TO REIMBURSE ME FOR THE REPAIRS. THEY DENIES MY CLAIM. PLEASE ASSIST ME IN OBTAINING REIMBURSEMENT FOR THIS KNOWN DEFECT.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL FAILED AND THE POWER STEERING ASSIST FAILED TO ENGAGE, WHICH MADE THE STEERING WHEEL DIFFICULT TO TURN. THE DEALER WAS UNABLE TO PERFORM A DIAGNOSTIC BECAUSE THE FAILURE WAS INTERMITTENT. THE STEERING WHEEL NORMALLY RETURNED TO NORMAL ON ITS OWN AFTER A FEW MINUTES. THERE WAS NO WARNING INDICATOR ILLUMINATED WHEN THE FAILURE OCCURRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 110,000.