2011 Ford Fusion Complaint Log

POWER STEERING ASSIST FUALT.. DROVE FINE AND THE STEERING WENT OUT WHILE DRIVING DURING A TURN. ALMOST HIT ANOTHER CAR.THIS WAS A A STATE HIGHWAY THROUGH TOWN.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING WAS FAULTY AND THE STEERING WHEEL WAS DIFFICULT TO TURN. THE VEHICLE WAS UNABLE TO BE DRIVEN. A MESSAGE INDICATING 'POWER STEERING FAULT' WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO BRINSON FORD (2970 STATE HWY 31 E, ATHENS, TX 75751, (903) 676-5200) WHERE IT WAS DIAGNOSED THAT A NEW POWER STEERING SYSTEM NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 23,700.

TAKATA RECALL -- I'VE CALLED MY LOCAL FORD DEALERSHIP (SHEEHY FORD, WARRENTON (540) 347-1234) TWICE (APRIL 2019) AND (JUNE 2019) IN RESPONSE TO RECEIPT OF NOTICE OF AIRBAG RECALL. DEALER SAYS THAT PARTS ARE NOT AVAILABLE TO REPLACE THE AIRBAGS, I AM BEING PUT ON A WAITING LIST, AND WILL RECEIVE A CALL BACK. DEALER HAS NEVER CALLED BACK. TODAY RECEIVED A NOTICE FROM THE VIRGINIA DEPARTMENT OF MOTOR VEHICLES NOTIFYING ME THAT MY AIR BAGS NEED TO BE REPLACED AND THAT THERE IS NO RECORD OF MY HAVING ATTEMPTED TO CONTACT FORD MOTOR COMPANY. THIS IS NOT CORRECT.

FOR THE LAST YEAR EXPERIENCING PROGRESSIVELY WORSENING DRIVABILITY ISSUES. THE MOST CONCERNING IS STEADILY INCREASING THROTTLE LAG (TIME BETWEEN APPLYING MORE PRESSURE TO ACCELERATOR AND VEHICLE RESPONDING), WHICH I VIEW AS A SAFETY ISSUE. THE VEHICLE DOES NOT RESPOND APPROPRIATELY WHEN APPLYING THROTTLE, WHICH MAY INCREASE RISK OF ACCIDENT B/C VEHICLE MAY NOT ACCELERATE PROPERLY WHEN NEEDED EITHER PLACING ME AT RISK BECAUSE IT LEAVES ME IN THE PATH OF ANOTHER VEHICLE OR PREVENTS MY VEHICLE FROM EXPEDITIOUSLY RESPONDING TO AVOID ANOTHER VEHICLE.. SECONDARILY VEHICLE NOW OPERATING ALMOST EXCLUSIVELY IN GAS POWER MODE (WORSENING MPG EFFICIENCY) BUT ALSO CAUSING JERKING/HESITATION WHEN TRANSITIONING BETWEEN GAS/EV MODES. THIS POWERTRAIN WAS NOT DESIGNED TO WORK IN GAS ONLY BUT AS A PARTNERSHIP BETWEEN GAS/EV, THEREFORE IN GAS ALONE IS NOT WORKING PROPERLY. INTERNET SEARCH REVEALS MANY OTHER OWNERS EXPERIENCE SAME PROBLEM. TO DEALER SERVICE X 3 - 1ST 2 DEALER SAID NOTHING WRONG. FINALLY GIVEN A FORD SERVICE BULLETIN (ATTACHED) THAT FORD IS AWARE FOR AT LEAST 4 MONTHS AND FORBIDS SERVICE TO THE CAR! THUS I HAVE AN UNSAFE VEHICLE THAT FORD HAS NO SOLUTION FOR REPAIR FOR AT LEAST 4 MONTHS, AND NO INDICATION OF WHEN THIS WILL BE ADDRESSED.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 45 MPH, THE STEERING WHEEL FAILED TO OPERATE INTERMITTENTLY. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE. THE STEERING RETURNED TO NORMAL AND THE CONTACT WAS ABLE TO DRIVE HOME. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). SUNNYVALE FORD (650 EAST EL CAMINO REAL, SUNNYVALE, CA 94087, 888-598-7525) INFORMED THE CONTACT THAT THE FRONT LOWER CONTROL ARM NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

POWER STEERING STEER GEAR QUIT WORKING

DEAR SIRS, MY VEHICLE SUDDENLY SHOWED "POWER STEERING ASSIST FAULT" WHILE I DRIVING ON THE STREET. AND STEERING COLUMN LOCKED. I IMMEDIATELY SLOW DOWN AND PULLOVER THE ROADSIDE. AFTER THIS, STEERING COLUMN CAN BE TURNED, BUT VERY HARD AND ONLY WITHIN A NARROW ANGLE. THEREFORE I GO ONLINE TO CHECK, AND FOUND OUT MY FORD FUSION 2011 SHOULD BE UNDER "NHTSA SAFETY RECALL NO. 15V340000 - LOSS OF ELECTRIC POWER STEERING ASSIST.(POWER STEERING CONTROL MODULE (PSCM) FAILED)" PLEASE CHECK MY VIN [XXX], IT SHOULD BE UNDER "FORD'S RECALL LIST". THANKS FOR YOUR HELP AND HOPE CAN GET YOUR REPLY SOON! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HALL FORD NEWPORT NEWS (LOCATED AT 12896 JEFFERSON AVE, NEWPORT NEWS, VA 23608, (877) 398-2216) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS ALSO MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SERRA HONDA GRANDVILLE CHEVROLET NORFOLK (6252 E VIRGINIA BEACH BLVD, NORFOLK, VA 23502, (757) 266-5804) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS17670945. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CROMLEY'S FORD INC (610 WILSON RD, NEWBERRY, SC 29108, (803) 276-9642) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL , I BELIEVE MY VEHICLE NEEDS TO BE RECALLED BUT I NEVER RECEIVED ANYTHING FROM FORD TO START THE PROCESS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PARK FORD OF MAHOPAC INC (276 ROUTE 6, MAHOPAC, NY 10541, (845) 628-8800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE AVAILABLE. AIR BAGS WERE REPLACED ON 6-27-19. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF *JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

VEHICLE WAS PARKED, AFTER DRIVING. THE INTERIOR, DRIVER'S SIDE DOOR LATCH MECHANISM FAILED TO OPEN THE DRIVER'S SIDE DOOR. THIS WAS THE CASE IF THE VEHICLE WAS ON OR OFF, AND THE CASE IF THE LOCKS WERE ENGAGED OR DISENGAGED. IN THE EVENT OF AN ACCIDENT, THE DRIVER WOULD BE UNABLE TO OPEN THE DOOR FROM THE INSIDE. HE OR SHE WOULD NEED TO OPEN THE WINDOW AND/OR CRAWL TO ANOTHER DOOR. THE EXTERIOR HANDLE DOES STILL OPERATE THE LATCH.

I HAD RECENTLY PURCHASED A 2011 FORD FUSION SE AND MY VEHICLE HAS ROUGH DOWNSHIFTING. I HAD READ ONLINE ABOUT A LOT OF THE YEARS HAVING THESE TRANSMISSION ISSUES. WHEN IN A LOT OF TRAFFIC HARSH DOWNSHIFTING HAPPENS WHICH MEANS MORE BRAKE PRESSURE AND I FEEL LIKE THIS IS UNSAFE AS IT COULD CAUSE A ACCIDENT.IN TRAFFIC I FEEL LIKE THE CAR IS UNSAFE TO DRIVE

ABS UNIT MAKES BRAKES GO TO FLOOR.STARTED AFTER A QUICK STOP

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 30 MPH, THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED AND THE STEERING SEIZED. THE VEHICLE WAS TAKEN TO SUNSET FORD (11700 GRAVOIS RD, ST. LOUIS, MO 63127, 888-642-6776) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK HAD FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 158,000. *TT CONSUMER STATED STEERING WENT OUT DRIVING 30MPH DRIVING DOWN THE HIGHWAY. WITH GREAT DIFFICULTY CONSUMER WAS ABLE TO GET OFF THE HIGHWAY. CONSUMER FOUND OUT ONLY CERTAIN FUSIONS MADE IN CERTAIN PLANTS WERE COVERED IN THE RECALL BUT NOT THEIRS. *JB

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 124,157.

1)POWER STEERING ASSIST FAULT ERROR MESSAGE. NO POWER STEERING. 2)SERVICE TRAC CONTROL ERROR MESSAGE 3)CRUISE CONTROL STICKING AT A HIGH SPEED SO CAN'T USE IT.

ON A MONDAY MORNING A LIGHT ON MY DASHBOARD CAME ON AND IT SAID STEERING POWER SERVICE NOW, THIS CAUSE THE STEERING WHEEL TO BECOME STIFF AND HARD TO CONTROL. WHILE I LOOK ALL OVER UNDER THE HOOD TO FIND THE STEERING POWER FUEL RESERVOIR I COULDN'T FIND ONE. ON WEDNESDAY AFTERNOON AS I WAS DRIVING A SHARP CORNER IT WAS DIFFICULT FOR ME TO TURN THE STEERING WHEEL AND I LOST CONTROL OF THE CAR ENDING UP HITTING THE BRIDGE IN THE ROAD. THE LOW TRACTION AS WELL CAME ON WHEN THE STEERING POWER LIGHT APPEARED.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING WAS FAULTY AND THE STEERING WHEEL SEIZED WHEN TURNING. THE CONTACT HAD TO USE MORE EFFORT THAN USUAL TO MAKE TURNS. ALSO, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS TAKEN TO ROUNDTREE FORD (8770 BUSINESS PARK DR, SHREVEPORT, LA 71105, (318) 798-3673) AND THEY KEPT THE VEHICLE FOR A WEEK, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 75,000.

FORD FUSION 2011, BOUGHT NEW FROM THE SAME FORD DEALER, WHO SERVICED IT AND CHECKED IT OUT WHEN I BOUGHT IT FROM FRIENDS. SAME FORD DEALER CLAIMED CAR WAS 100% BUT LESS THAN 2 MONTHS LATER POWER STEERING COMPLETELY FAILED. WHEN I STARTED CAR FROM STATIONARY, LIGHTS SAID: POWER STEERING ASSIST FAULT AND I COULD NOT TURN THE WHEEL AT ALL. SWITCHED OFF, RESTARTED SEEMED FINE. I AM STUDENT, HAVE TO MAKE DO, DO NOT HAVE MANY OPTIONS! NEXT TIME I STARTED, IT SAID POWER STEERING ASSIST FAULT, AND I COULD NOT TURN THE STEERING WHEEL AT ALL! I DID NOT KNOW WHAT TO DO. NEXT TIME IT STARTED FINE, BUT THE 3RD TIME, IT REFUSED TO CORRECT ITSELF. UPON FURTHER INVESTIGATION, IT SEEMS STEERING COULD HAVE FAILED ANY TIME WHILE I WAS DRIVING! HAD TO TOW IT BACK TO SAME FORD DEALER. CANNOT DRIVE CAR AT ALL! APPARENTLY FORD REFUSES TO GRANT A RECALL FOR OUR CAR EVEN THOUGH ALL OVER INTERNET, IT IS CLEAR THAT THIS VERY SAME MODEL AND YEAR WAS RECALLED FOR THIS VERY SAME REASON. CANNOT AFFORD TO PAY EXTRA $2,000. I'M A STUDENT, JUST PAID OFF THE CAR IN GOOD FAITH, NO EXTRA MONEY, YET NO USE OF IT, BEEN MORE THAN 6 MONTHS. FORD OWES US! NO CONTROL OVER STEERING, THE POWER STEERING ASSIST SYSTEM IS KNOWN TO HAVE FAILED AND DANGEROUS AND SHOULD BE RECALLED!

I WAS DRIVING THIS VEHICLE ON HIGHWAY TURNING ON CURB WITH 40 MPH AND PROMPTLY MY STEERING LOST POWER GOT LOCKED I COULDN'T DO NOTHING I JUST TURNED FLASHES ON AND BRAKED SOMEONE IN THE BACK HIT ME AND RUN AWAY.

MY FIANCE WENT TO START THE CARE TO GO TO WORK AND THE POWER STEERING ASSIST FAILURE AND SERVICE ADVANCETRAC WARNINGS WERE ON. SHE COULDN'T EVEN TURN THE STEERING WHEEL. IF SHE HAD BEEN DRIVING WITH OUR 2 YEAR OLD SON IN THE CAT THEY COULD HAVE BEEN KILLED. THERE ARE MANY OTHERS THAT I HAVE FOUND WITH THE SAME PROBLEMS WHY HAD THIS NOT BEEN RECALLED, SERIOUS INJURY OR DEATH COULD OCCUR. THEN THERE WOULD BE MULTIPLE LAWSUITS

WHILE DRIVING ON THE INTERSTATE, THE STEERING LOCKED UP , I PUT ON MY HAZARD LIGHTS AND EASED MY WAY TO THE SHOULDER NOT CAUSING AN ACCIDENT. IT HAPPENED AGAIN AS I WAS COMING HOME I TURNED ONTO MY STREET AND BEFORE I COULD LINE THE STEERING WHEEL BACK TO IT'S PROPER POSITION IT LOCKED UP AGAIN. KNOWING THAT IT HAS AN ELECTRONIC PUMP I AUTOMATICALLY CHECKED THE FUSE. THERE WAS NOTHING WRONG. I HAD IT TOWED TO HAVE IT PUT ON A MACHINE AND I WAS TOLD IT WAS A FAULTY PUMP AND I WAS NOT THE FIRST PERSON THEY HAD TALKED TO ABOUT THIS. SO I'M MAKING THIS CONTACT BECAUSE THIS IS NOT SOME WEARING OUT OF A PART OVER TIME, THIS IS A PART THAT 'NEEDED TO BE RECALLED AND/OR SHOULD HAVE BEEN RECALLED BEFORE IT BECOMES A VERY SERIOUS INCIDENT. I FILE THIS COMPLAINT NOT ONLY FOR MYSELF BUT FOR ALL THE OTHER VEHICLES OUT THERE THAT MAY HAVE THIS SAME MALFUNCTION. NOT ONLY THOSE WITH VEHICLES BUT THE PEDESTRIANS YOUNG AND OLD WHO ARE PUT IN HARMS WAY. AS A SUGGESTION TO THE FORD MOTOR COMPANY BEFORE THEIR FOCUS IS JUST HOW MANY VEHICLES WE CAN PUT OUT AND IN RETURN THE BILLIONS OF DOLLARS BEING MADE AT THE FULL SUBJECTION OF INNOCENT HARD WORKING PEOPLE. IT'S NOT RIGHT AND SOMETHING NEEDS TO BE DONE VERY SOON. TO THIS DAY I HAVE TO LEAVE A VEHICLE PARKED THAT IS BEING PAID AND INSURED WHICH IS NOT FAIR TO ME AND I ASK THAT I'M CONTACTED SOON TO RESOLVE THIS MOST SERIOUS MATTER.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 45 MPH, AN AUDIBLE CHIME WAS HEARD AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE BECAME DIFFICULT TO MANEUVER AND WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,660.

WENT TO WORK WHILE PARKING THE CAR IN THE STREET THE ELECTRIC POWER STEERING FAIL. I CALL ONE DEALER TOLD ME NO APPOINTMENT FOR AT LEAST 3 WEEKS I WILL CONTACT ANOTHER DEALER. I HAD IT CHECKED BY AN INDEPENDENT MECHANIC HE SAID THAT THE POWER ELECTRIC RACK-AND-PINION FAIL. CAN'T DRIVE THE CAR I WAS LUCKY IT HAPPENED WHEN I WAS PARKING AND NOT WHEN I WAS DRIVING

MY AIRBAG LIGHT HAS BEEN ON FOR A MONTH NOW AND EVERY TIME I CALL FORD THEY TELL ME THAT MY CAR ISN'T UP FOR A RECALL. THIS IS VERY DANGEROUS AND IT HAS AFFECTED MY HORN, OR ANYTHING ELSE CONTROLLING MY STEERING WHEEL. MY POWER STEERING HAS BEEN REPLACED TWICE. I NEED FOR SOMEONE TO CHECK INTO THIS MATTER FOR ME PLEASE

WHEN STARTING THE CAR THE STEERING (IN STATIONARY POSITION) LOCKS UP AND POWER STEERING FAILURE LIGHT COMES ON. I TURN THE CAR OFF AND RE START AND ITS FINE. THE STEERING WHEEL HAS BECOME HARD TO MANUEVER AND MAKES A NOISE ESPECIALLY ON LEFT TURNS. PROBLEM IS PROGRESSIVELY GETTING WORSE.THERE IS A CURRENT RECALL FOR THIS PROBLEM, AND MY FORD DEALER REFUSES TO COVER THE FIX BECAUSE IT HAS OVER 100,000 MILES.

SOME TIMES MY POWER STEERING DOESN'T WORK & GOES TO MANUAL, WENT TO DEALER IN 2017 AND WAS TOLD NO RECALLS ON MY VEHICLE, NOW I WAS TOLD MILES WENT 2 150,000 SOME MILES & MINE ARE OVER THAT, THIS COULD CAUSE A PROBLEM IF IT HAPPENS WHILE DRIVING COULD CAUSE ACCIDENT, HAPPENED AFTER I STARTED TO DRIVE DOWN STREET

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING MALFUNCTIONED DUE TO A PREVIOUS UNKNOWN RECALL REPAIR IN 2015. THE POWER STEERING MODULATOR WAS REPROGRAMMED, BUT THE POWER STEERING GEAR WAS NOT REPLACED. RECENTLY, THE POWER STEERING GEAR FAILED. CORWIN FORD TRI CITIES (1225 N AUTOPLEX WAY, PASCO, WA 99301, (509) 544- 8000) OFFERED TO PAY FOR THE POWER STEERING GEAR TO BE REPLACED, BUT REFUSED TO PAY TO REPAIR THE STEERING COLUMN AND STEERING WHEEL. THE MANUFACTURER WAS CONTACTED AND AGREED WITH THE DEALER. THE FAILURE MILEAGE WAS 134,400.

The contact owns a 2011 Ford Fusion. The contact stated while driving 60 MPH with the air conditioning activated, there was a burning odor inside the vehicle. The contact reached under the glove box and discovered that the heat sink and wiring harness connecting the fan was extremely hot to the touch. The contact indicated that no flames were present but the wires were visibly charred and burnt. The contact stated that the heat sink and wiring harness connection to the fan had been replaced on multiple occasions. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not contacted regarding the failure. The failure mileage was 80,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 25 MPH, THE POWER STEERING SEIZED AND THE STEERING WHEEL COULD NOT BE TURNED. ALSO, "POWER STEERING ASSIST" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO LEBANON FORD (425 MIRACLE MILE, LEBANON, NH 03766, (603) 448-3363), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE REMAINED AT THE DEALER AND HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 157,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 15-20 MPH, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ELECTRONIC STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). STONEHAM FORD (LOCATED AT 185 MAIN ST, STONEHAM, MA 02180, (877) 204-2822) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

POWER STEERING AND TRACTION CONTROL WERE LOST. I WAS JUST TOLD BY THE DEALERSHIP SERVICE DEPARTMENT THAT IT WAS BECAUSE I HAD THE SPARE TIRE ON MY VEHICLE.

AS DRIVING THE POWER STEERING ASSIST FAILED CAUSING THE VEHICLE TO GO TO MANUAL STEERING AND LOSING CONTROL IN A TURN. THIS IS MY DAUGHTER'S CAR WHO'S GOING TO COLLEGE AND HAS TO DRIVE DOWN THE MOUNTAIN IN ORDER TO GET TO AND FROM COLLEGE IS A MAJOR SAFETY ISSUE BECAUSE IF SHE WAS GOING AROUND A TURN DOWN THE MOUNTAIN THE VEHICLE WOULD HAVE WENT OFF THE SIDE OF THE MOUNTAIN. WHY DOES FORD MAKE THESE VEHICLES WITH THIS TYPE OF ISSUE. THIS IS A LIFE-OR-DEATH ISSUE.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE THE VEHICLE WAS UNDERGOING A ROUTINE TIRE CHECK BY BILL KAY FORD (14633 SOUTH CICERO AVE, MIDLOTHIAN, IL 60445), THE MECHANIC NOTICED THAT THE LUG NUTS WERE SWOLLEN. THE DEALER PERFORMED A DIAGNOSTIC TEST AND CONFIRMED THAT THE LUG NUTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 78,000. *TT*JB CONSUMER STATED DEALER DID NOT FINISHED SERVICING THE VEHICLE SAFETY AND BRAKE INSPECTION.*JB

MY SON STARTED HIS FUSION AND THE POWER ASSIST FAULT LIGHT CAME ON. HE COULDN'T TURN THE STEERING WHEEL. THE CAR WAS SHUT OFF, AND WHEN I ARRIVED AND STARTED IT, IT WAS FINE AFTER BEING PUT IN REVERSE. I RESEARCHED RECALLS AND FOUND MANY ON THIS VEHICLE. AIR BAGS,LUG NUTS,POWER ASSIST TO NAME A FEW. I CALLED FORD AND THEY RAN THE VIN #, THEY SAID THE NUMBER WAS NOT COVERED. HOW CAN CERTAIN #'S BE COVERED WHEN THEY ALL HAVE THE SAME PROBLEM !? I GUESS THE ONLY FIX IS TO TO HAVE PEOPLE WHO CAN'T AFFORD TO FIX IT ($2000) DRIVE UNSAFELY BECAUSE FORD WON'T ADMIT THEY ARE IN THE WRONG ! I CAN ONLY HOPE NOTHING HAPPENS WHILE HE IS DRIVING..

ON DEC 22, DAUGHTER WAS BACKING OUT OF PARKING SPOT AND WAS UN-ABLE TO TURN THE STEERING WHEEL. ( POWDER STEERING FAULT APPEARED ON THE DASH ) PULLED BACK INTO THE PARKING SPOT TURNED OFF CAR AND CALLED ME FOR HELP. WHEN WE STARTED THE CART THE FAULT WENT AWAY AND WAS ABLE TO DRIVE THE CAR HOME WITHOUT ISSUE. HAD THE CAR TOWED TO IMPERIAL FORD, THEY HAD THE CAR FOR A WEEK AND WAS UNABLE TO DUPLICATE THE ERROR FAULT. NO REPAIR DONE.

WAS DRIVING ON THE FREEWAY AND MY CAR STARTED JOLTING AND ALL OF A SUDDEN I LOST MY POWER STEERING. I HAD TO PULL OFF ON THE SIDE OF THE ROAD AND THEN TWO LIGHTS CAME ON. ONE SAID FIX POWER STEERING NOW, AND SOMETHING ABOUT ADVANCETRAC. WE TRIED DISCONNECTING THE BATTERY OVER NIGHT AND THAT DID NOTHING. WE'LL BE TAKING IT IN TO THE DEALRSHIP THIS MORNING

THE VEHICLE WAS STATIONARY. THE INSIDE DOOR HANDLE AND LOCK BROKE AT THE SAME TIME. TWO WAYS TO GET OUT, ROLLING THE WINDOW DOWN AND OPENING FROM OUTSIDE OR PULLING THE HANDLE AND LOCK AT THE SAME TIME ON THE INSIDE. THE DOOR WILL NOT LOCK.

TAKATA RECALL I WAS COMING TO A STOP LIGHT AND SUDDENLY IT REQUIRED MUCH MORE PRESSURE TO STOP THE VEHICLE. NOW MY BRAKES HAVE TO GO ALMOST TO THE FLOOR TO STOP THE CAR.

THE VEHICLE WAS IN A PARKING LOT AND I WAS GETTING READY TO GO INTO A STORE. IT WAS POURING DOWN RAIN. I AM DISABLED BUT AM ABLE TO DRIVE A VEHICLE. I WAS READY GETTING READY TO GET OUT OF THE VEHICLE. AS I TRIED TO OPEN THE DOOR HANDLE I FELT THE DOOR GO LOOSE AND THE DOOR WOULD NOT OPEN. THIS IS A HUGE SAFETY ISSUE. I HAVE KNEES THAT WERE FRACTURED AND I MUST WEAR KNEE BRACES ON THEM. I HAD TO CRAWL TO THE OTHER SIDE OF THE VEHICLE IN ORDER TO GET OUT. I REALLY HURT MY ARMS BY CRAWLING ACROSS THE VEHICLE. IT FLOODS A LOT IN HOUSTON WHERE I LIVE. THIS IS ANOTHER SAFETY ISSUE. I MUST BE ABLE TO GET OUT OF MY VEHICLE QUICKLY DURING AN EMERGENCY SITUATION SUCH AS FLOODING. FORD HAS RECALLED THE 2010 AND 2012 FUSIONS FOR THE DOOR HANDLES. WHY HAVEN'T THE 2011 FUSIONS BEEN RECALLED? THIS RECALL NEEDS TO BE DONE NOW.

MY POWER STEERING WILL GO OUT RANDOMLY WHEN I AM DRIVING.

VEHICLE WAS IN MOTION WHEN THE DRIVER SIDE AIRBAG DEPLOYED WITHOUT WARNING CAUSING DRIVER TO LOSE CONTROL OF VEHICLE AND COLLIDED WITH THE FRONT OF A BANK.

MY 2011 FORD FUSION I LOST CONTROL OF MY CAR AND THIS HAPPEN OUT THE BLUE NO WARNING AS I WAS DRIVING MY CAR AT ABOUT 40 MPH I LOST THE ABILITY TO CONTROL MY CAR I WAS UNABLE TO TURN OFF THE HIGHWAY SO U COAST TO THE SIDE OF THE ROAD TO AVOID ANY COLLISION THIS ISSUE HAS LEFT ME WITH NO WAY OF GETTING TO AND FROM WORK AND I LOST A DAY OF WORK I HAVE BEEN TRYING TO FIGURE OUT HOW TO GET THE PROBLEM FIXED I AM AWARE OF THE RECALL THAT MY CAR HAS ON IT AND I AM NOT ABLE TO GET THE PROBLEM SOLVED I AM BEING TOLD THAT THE RECALL HAS EXPIRED BUT I DON'T KNOW HOW IT CAN EXPIRE WHEN THE ISSUE WAS NOT FIXED THERE ARE 29 RECALLS ON MY CAR TO BE TOLD THAT THEY CAN'T HONOR THE RECALL I BOUGHT MY CAR FROM A USED CAR LOT AND I WAS NOT INFORMED ON THE RECALLS BUT 29 RECALLS ON ONE VEHICLE AND FOR ME TO BE TOLD BY ONE OF FORD REPRESENTATIVE THAT THE RECALL HAS EXPIRED AND THE ISSUE WAS NEVER RESOLVED THIS IS A PROBLEM I HAVE TO GET TO WORK AND GET MY MOM TO DYALISIS TO THE DOCTOR THIS IS A ISSUE THAT I HAVE TO DEAL WITH BECAUSE OF FAULTY MANUFACTURER ISSUES FOR A PROBLEM THAT HAS BEEN MADE AWARE TO THE COMPANY ,REFUSING TO TAKE CARE OF THE ISSUES WITH MY CAR I DON'T UNDERSTAND HOW THE RECALL HAS EXPIRED BUT THE PROBLEM WAS NEVER FIX THIS ISSUE HAS TO BE REPORTED TO THE MANUFACTURER OR THE CAR NEED TO BE RECALL AND THE ONLY WAY IT COULD NOT BE HONORED IS IF THE MANUFACTURER IS NO LONGER MANUFACTURING THE PARTS AND THEY STILL ARE MAKING THE PARTS TO GET THE ISSUE RESOLVED THIS IS BY FAR THE MOST INCONSIDERATE THING TOLD.FORD NEEDS TO FIX THE ISSUE WITH THIS CAR IT'S NEVER BEEN RESOLVED I UNDERSTAND IF THE ISSUE WAS TAKEN CARE OF AND I AM TRYING TO GET THE PROBLEM FIXED AGAIN THAT ISN'T THE CASE THE INITIAL PROBLEM WAS NEVER DEALT WITH AND I HAVE TO SUFFER BECAUSE OF BAD MANUFACTURING IF THE ISSUE IS THE FAULT OF THE COMPANY THEN THEY NEED TO GET THE PROBLEM TAKEN CARED OF.

TAKATA RECALL SO I HAVE READ THERE ARE RECALLS ON THE POWER STEERING BUT NOT ON MY CAR AND MY POWER STEERING HAD FAILED ON ME ONLY HAVE THE CAR FOR A YEAR NOW, I WAS DRIVING ON A NOT SO ICY ROAD AND MY ADVANCETRAC CAME ON SO I HAVE GOTTEN TO MY DESTINATION AND WHEN I GOT BACK IN MY CAR MY STEERING POWER HAD WENT OUT AND NOW THEY ARE SAYING MY RACK PINION NEEDS TO BE FIXED

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED. THE CONTACT MENTIONED THAT WHEN THE VEHICLE WAS FIRST STARTED, THE STEERING WHEEL SEIZED. ONCE THE VEHICLE WAS RESTARTED, THE STEERING WHEEL WAS OPERABLE. THE CONTACT ALSO MENTIONED THAT THE STEERING WHEEL FELT LOOSER THAN NORMAL. THE VEHICLE WAS TAKEN TO ADAMSON FORD (1922 2ND AVE S, BIRMINGHAM, AL 35233, (844) 352-6600) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING AND CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 184,000.

2011 FORD FUSION. CONSUMER WRITES IN REGARDS TO HYDRAULIC BRAKE CONTROL UNIT. *LD THE CONSUMER STATED THE VEHICLE SHOULD HAVE BEEN INCLUDED IN THE RECALL. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS. *JS

WHILE TURNING LEFT IN AN INTERSECTION, I LOST THE ABILITY TO STEER. I HIT THE BRAKES AND STOPPED IN THE MIDDLE OF THE INTERSECTION. FORTUNATELY, NOBODY HIT ME. THE WORDS "POWER STEERING ASSIST FAULT" APPEARED ON THE CONSOLE. TURNING THE CAR OFF AND BACK ON RESTORED POWER STEERING. TWO DAYS LATER, WHEN STARTING THE CAR, THE SAME ERROR APPEARED. AGAIN, TURNING THE CAR OFF AND ON RESTORED POWER STEERING. APPARENTLY I'M NOT COVERED UNDER RECALL 15S18. I MAY BE COVERED UNDER EXTENDED COVERAGE (15N01) BUT THE DEALER SAID THAT I WILL ONLY BE COVERED IF SOME CODE APPEARS, AND DIDN'T HAVE AN APPOINTMENT TO CHECK FOR THREE WEEKS. I CONTACTED FORD CUSTOMER SERVICE THROUGH FACEBOOK, BUT THE EMPLOYEE WAS UNHELPFUL, AND JUST DIRECTED ME TO DEAL WITH THE DEALER, EVEN THOUGH THE DEALER CAN'T SEE ME.