2011 Ford Fusion Complaint Log

THE DRIVERS SIDE EXTERIOR DOOR DOES NOT WORK. I KNOW 2 OTHER CARS WITH THE SAME ISSUE. IT JUST GOES OUT. I NOTICE THAT THERE IS A RECALL FOR 2012 FORD FUSIONS NOT 2011. THIS IS A SERIOUS HAZARD IF THERE IS A FIRE IN THE CAR OR AN ACCIDENT YOU ARE NOT ABLE TO GET OUT OF THE CAR. VERY DANGEROUS AND CLEARLY UNSAFE

WHILE DRIVING THE CAR, IT SHUTS OFF. THIS HAPPENS WITHOUT WARNING, LOSS OF POWER STEERING, LOSS OF EVERYTHING. TURNED OFF IGNITION AND RESTARTED. TOOK TO DEALERSHIP AND WAS UNABLE TO DUPLICATE THE PROBLEM.

I AM HAVING THE SAME PROBLEM WITH MY 2011 FUSION AS THE RECALL FOR THE 13'S AND 14'S DOOR LATCH RECALL. THIS JUST STARTED TODAY 8/16/2016, IF YOU TRY TO CLOSE THE PASSENGER DOOR NORMAL IT BOUNCES BACK AT YOU AND WILL NOT LATCH. IF YOU CLOSE IT VERY GENTLY IT LATCHES BUT DOESN'T SEEM TO BE VERY SOLID. THIS HAPPENED AS MY WIFE WAS PICKING UP OUR CHILD FROM SCHOOL. WHEN SHE WENT TO CLOSE THE DOOR IT JUST BOUNCED RIGHT BACK OPEN AT HER. PICTURES WOULD NOT DO MUCH GOOD IN THIS CASE AS THEY WOULD BE OF A DOOR EITHER OPEN OR CLOSED BUT I AM GOING TO TAKE A VIDEO OF WHAT IT IS DOING IF YOU WOULD BE INTERESTED IN VIEWING IT.

TAKATA RECALL PASSANGERS SIDE. I WOULD LIKE THE AIR BAG SHUT OFF. I AM VERY UNCOMFORTABLE WITH ANYONE RIDING IN THE FRONT SEAT. I EXHAUSTED ASKING FOR HELP FROM FORD, MY DEALER AND MY INSURANCE CO.

I HAVE A RECALL ON MY CAR FOR THE FUEL TANK AND THERE IS NO FIX AT THIS TIME. I NEED TO GET MY TAGS ON MY CAR BY NOVEMBER AND DONT KNOW IF I WILL BE ABLE TO.

WHILE DRIVING AT 60 MILES PER HOUR MY VEHICLE DECELERATE IN RUSH HOUR TRAFFIC, MILES AWAY FROM HOME. I WAS ABLE TO PUT MY EMERGENCY FLASHERS ON AND MOVE OVER TO THE SHOULDER BEFORE MY CAR COMPLETELY LOST POWER. I HAD A TOOL LIGHT COME ON THE DASH AND THE CAR WAS STILL ON BUT NO POWER. I TURN THE ENGINE COMPLETELY OFF FOR ABOUT T 1 MINUTE AND THEN RESTART MY CAR. I WAS ABLE TO SAFELY MAKE IT HOME. ON MY GRANDCHILDREN FIRST DAY OF SCHOOL, WHILE PICKING UP AT 1 OF 3 SCHOOLS ON THE WAY TO THE SECOND SCHOOL MY CAR DECELERATED JUST BEFORE A TRAIN TRACK DURING RUSH HOUR ONCE AGAIN. THIS TIME MY ENGINE LIGHT CAME ON THE DASH. FOLLOWING THE SAME TECHNIQUE I RESTARTED MY CAR, MADE IT ACROSS THE TRACK ONLY FOR IT TO QUIT AGAIN. MY GRAND BABY WAS WORRIED AND NEEDLESS TO SAY SO WAS I.. USING THE SAME TECHNIQUE WE WERE ABLE TO MAKE IT SAFELY HOME. REQUIRING ANOTHER VEHICLE TO GO PICK UP AT THE OTHER TWO SCHOOL LATE.... PLEASE TELL ME I SHOULDN'T BE AFRAID TO DRIVE MY CAR BECAUSE RIGHT NOW I AM I ATTEMPTED TO PERFORM A VEHICLE HEALTH CHECK BUT IT WANT ALLOW ME TOO. PLEASE SAY THERE IS A SOLUTION TO THIS ONGOING PROBLEM SURELY FORD IS AWARE OF THIS PROBLEM AND THERE'S A RECALL AND I'M UNAWARE RIGHT

TAKATA INFLATORS I RECOVERED A LETTER 3 MONTS AGO SAYING MY AIRBAG NEEDED TO BE REPLACED. THE LETTER STATED THAT I WOULD GET A CALL OR EMAIL TELLING ME WHEN TO TAKY CARE FOR REPAIRS I HAVE NOT HEARD ANYTHING ELSE.ALSO MY STEERING HAS GONE OUT IN MY CAR I CAN NOT GET ANYONE TO TELL ME WHY THEY JUST KEEP SAYING I CAN FIX IT. ITS BECOMING TO THE POINT WERE I CAN'T DRIVE. WHAT DO I NEED TO DO

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE ATTEMPTING TO ACCELERATE WITH THE GEAR SHIFTER IN THE DRIVE POSITION, THE POWER STEERING FAULT ASSIST WARNING LIGHT ILLUMINATED. THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE GEAR BOX FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

2011 FORD FUSION SE (BOUGHT AT DOUG CHEVEROLET 3 MONTHS AGO)CUT OUT 3 TIMES TODAY L'M SCARED .PULLED CAR OVER THANK GOD NOT ON HIGHWAY TURNED OFF STARTED UP WENT 5 MILES DID IT AGAIN 2 MORE TIMES .IS THERE A RECALL ON THIS SYSTEM?HAVE AN APPT.WITH MECHANIC TOMMORROW HAVE READ ABOUT THROTTLE BODY PROBLEMS HAS 93,000 MILES ON IT.

MY FORD FUSION WAS PARKED AND I SUDDENLY AM UNABLE TO OPEN THE DRIVERS SIDE DOOR FROM THE INSIDE. I HAVE TO LOWER THE WINDOW ALL THE WAY AND STICK MY ARM OUT TO OPEN FROM THE OUTSIDE HANDLE. MY WINDOWS ARE ELECTRONIC AND FREEZE SHUT IN THE WINTER (MN RESIDENT) MAKING ME UNABLE TO OPEN THE DOOR AT ALL FROM THE INSIDE. I WILL BE UNABLE TO GET OUT OF MY VEHICLE IN THE WINTER AND COULD BE TRAPPED IN AN ACCIDENT OR VEHICLE FIRE AND UNABLE TO GET OUT AND HELP MY CHILDREN.

HAVE A DEFECTIVE PTU - POWER TRANSFER UNIT THAT NEEDS REPLACING. IT WAS LEAKING FLUID AND WAS TOLD I NEED A WHOLE NEW UNIT. I HAVE READ ABOUT NUMEROUS ISSUES WITH THESE BUT A RECALL WAS NEVER ISSUED.

FRONT PASSENGER SIDE COIL SPRING OVER THE WHEEL FOUND BORKEN. HAD TO REPLACE THE COIL SPRING. SHOP SUGGESTED REPLACING THE STRUT AS WELL, AND ALSO TOLD US THAT THIS SHOULD BA A MOLD PROBLEM AND HAD HAPPENED TO A LOT OF FORD, CHEVY, AND 07-09 HONDA, BUT FORD NEVER ISSUED A RECALL. THERE HAPPENS TO BE A CHEVY TRUCK NEXT TO US WITH A BROKEN COIL SPRING.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE STALLED MORE THAN FOUR TIMES AFTER THE WARNING INDICATOR WRENCH ILLUMINATED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DIAGNOSED THAT THE FUEL THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS ALSO TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V793000 (FUEL SYSTEM, GASOLINE) AND 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 93,545. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

THERE'S A CREAKING SOUND THAT IS COMING FROM THE RIGHT SIDE OF THE VEHICLE HEN YOU'RE DRIVING. THE CREAKING SOUND COMES TO PLAY WHEN YOU'RE DRIVING 5 MINUTES INTO YOUR TRAVEL. THE SOUND TENDS TO COME AND GO BUT AT TIMES, IT GETS REALLY BAD. I'VE HAD OTHER PEOPLE COMMENT ON THE SOUND AND HAVE SEEN ON FORD FORUMS THAT THIS HAS BEEN A COMMON ISSUE WITH THIS VEHICLE.

TAKATA RECAL THERE IS A RECALL AND EVERY DEARLERSHIP SAYS THAT THEY DO NOT HAVE REPLACEMENT AIRBAGE, YET I AM SUPPOSSSED TO KEEP DRIVING THIS CAR, EVEN THOUGH IT MAY KILL MY WIFE OR PREGNANT DAUGHTER IN LAWS! MU NOTICE WAS AUGUST 2016. ARE THEY TRYING TO TELL ME THAT TAKATA HAS NOT MADE ANY NEW, SAFE AIRBAGS SINCE AUGUST 20165! OR IS THAT MY FAMILY'S LIVES ARE NOT A PRIORITY WITH FORD. IF FORD DOES NOT HAVE THE AIRBAGS, THEN GIVE US A LOANER CAR UNTIL THEY FIX MY DEATH TRAP.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (COGGIN FORD JACKSONVILLE, 9650 ATLANTIC BLVD, JACKSONVILLE, FL, 32225) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA AIRBAG. RECEIVED LETTER FROM FORD JULY 2016 CONCERNING PASSAGE SIDE AIRBAG. WEB SITE SAY CAR SAFE TO DRIVE, NO MENTION OF ANY ACTION I NEED TO TAKE. RECEIVED LETTER DECEMBER 2017, WITH WARNING THAT NO ONE SHOULD OCCUPY PASSENGER SIDE FRONT SEAT CAR STILL NOT FIXED. FORD PUT MY WIFE AT RISK FOR 18MONTHS, THE CAR DID NOT GET SUDDENLY MORE DANGERIOUS THIS IS UNACCEPTABLE FORD MOTOR CO. SHOULD BE MADE ACCOUNTABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TOWN AND COUNTRY FORD PELL CITY AT 205-884-0000 AND WAS INFORMED THAT THERE WAS NO PART AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL. I RECEIVED RECALL NOTICE 16S26 IN JULY, 2017 AND NOTHING HAS BEEN DONE ABOUT IT. I'VE TALKED TO THE DEALERSHIP SEVERAL TIMES AND CUSTOMER RELATIONS A COUPLE OF TIMES. THE ANSWER IS ALWAYS THE SAME: THE PARTS ARE NOT AVAILABLE. I SAY NOT ENOUGH EFFORT IS BEING MADE TO SECURE THEM. THEY HAVE EXCEEDED ANY REASONABLE TIME FRAME TO FIX A POTENTIALLY LETHAL DEFECT. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 30 MPH, THE POWER STEERING FAILED WITHOUT WARNING AND BECAME DIFFICULT TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,702.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RICH FORD OF ALBUQUERQUE AT (505) 292-0000 (LOCATED AT 8601 LOMAS BLVD NE, ALBUQUERQUE, NM 87112) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

POWER STEERING WENT OUT

16S26 / NHTSA RECALL 16V-384 - I HAVE CONTACTED MY DEALERSHIP "HELFMAN FORD" SEVERAL TIMES REGARDING THIS RECALL AND WAS TOLD THAT THE PART WAS NOT AVAILABLE TO FIX MY CAR. I ALSO CONTACTED FORD HEAD OFFICE IN MICHIGAN AND WAS TOLD THE SAME. THEY SAID WHEN THEY HAVE THE PARTS THEY WILL CONTACT ME. IT HAS BEEN A YEAR AND THREE MONTHS NOW SINCE I RECEIVED THE RECALL NOTICE, AND STILL NO ACTION WAS TAKEN, AND NO RESOLUTION

I WAS DRIVING ON A 25 MILE PER HOUR STREET, THE WRENCH LIGHT SUDDENLY CAME ON THE DASHBOARD AND THE CAR SEEMED TO LOSE ALL POWER. IT BARELY CREPT ALONG. IF I APPLIED THE GAS PEDAL, THERE WAS NO RESPONSE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) FOR THE PASSENGER FRONTAL AIR BAG INFLATOR; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (STAR FORD LINCOLN LOCATED ON 1101 S BRAND BLVD, GLENDALE, CA, 91204) SCHEDULED AN APPOINTMENT FOR THE RECALL REPAIR. UPON TAKING THE VEHICLE IN TO BE REPAIRED, THE CONTACT WAS INFORMED THAT THE RECALL PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT PARTS WERE NOT AVAILABLE WHERE A CASE CONTINUED TO BE OPENED AND CLOSED PER CASE NUMBERS: CAS-12412527-Z5V3N9, CRM: 00720000000517, AND CAS-12372127-Q8L9Y3 ALONG WITH COMMUNICATION VIA EMAIL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WRENCH LIGHT COMES WHEN TRYING TO ACCELERATE. CAR STUMBLES AND LOSES POWER. TURN CAR OFF AND WRENCH LIGHT DISAPPEARS. ACCORDING TO VARIOUS WEB SITES ERROR CODE IS NOT STORED WHEN THE CAR IS TURNED OFF. THIS HAS HAPPENED ABOUT 3 TIMES IN THE LAST 2 WKS. WEB SITES SAY THAT THE THROTTLE BODY IS BAD.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (CREST FORD, 22675 GILBRALTAR ROAD, FLAT ROCK, MI, 48134) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECEIVED NOTIFICATION OF THE TK HOLDINGS SETTLEMENT LETTER. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT NO VIN AVAILABLE UPDATED 8/6/18*JB

TAKATA RECALL MY 2011 FORD FUSION HAS BEEN THE WORSE THIS WEEK. I WAS TAKING A ROAD TRIP TO PICK UP MY NIECE FROM BASIC TRAINING GRADUATION, I WAS DRIVING DOWN A BUSY INTERSTATE GOING ABOUT 70MPH, WHEN ALL OF A SUDDEN MY CAR DECELERATE WHILE I WAS IN THE FAST LANE, THE WRENCH LIGHT CAME ON. THE TROUBLE I HAD TRYING TO MOVE MY CAR OVER 3 LANES WAS VERY LIFE THREATENING!! I THANK GOD NOTHING HAPPENED, BUT I WAS SO CLOSE TO GETTING HIT SEVERAL TIMES, I WAS IN TEARS!! THE ONLY THING I COULD DO WAS TURN THE CAR OFF AND THEN RESTART IT, THE ENGINE LIGHT STAYED ON. ON MY 10 HOUR ADVENTURE THAT DAY, THIS HAPPENED 8 DIFFERENT TIMES. APPARENTLY THIS ISSUE IS WITH THE THROTTLE BODY. THIS IS PATHETIC OF FORD TO NOT GET THIS FIXED!

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE REVERSING OUT OF A PARKING SPACE, THE POWER STEERING MALFUNCTIONED, AND THE STEERING WHEEL LOCKED AND BECAME EXTREMELY HARD TO MANEUVER. THE VEHICLE RESUMED NORMAL OPERATION AFTER TURNING OFF AND RESTARTING THE ENGINE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16,000. UPDATED 09/08/16*LJ *CN

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

HAVE THE POWER STEERING ASSIST FAILURE AND SERVICE ADVANCETRAC MESSAGES. VIN NOT UNDER RECALL FOR SOME REASON EVEN THOUGH IT'S A 2011 FORD FOCUS MANUFACTURED IN MEXICO. TURNING IGNITION OFF AND BACK ON DOES NOT FIX THE ISSUE.

TAKATA AIR BAGS, RECALL NOTICE RECEIVED JULY 18, 2016. NO CONTACT FROM DEALER TO REPAIR.

I RECIEVED A RECALL NOTICE #16S26 NHTSA 16V-384 IN JULY 2016. I CONTACTED THEM IN NOVEMBER 2016 TO FIND OUT WHY NOTHING IS BE DONE. FORD CUST SERV STATED THAT THEY WERE WORKING ON REPAIR AND THAT I WOULD BE CONTACTED IN NEAR FUTURE. I HAVE NOT AND IT HAS BEEN OVER 6 MONTHS. IN THE MEAN TIME MY DAUGHTER IS DRIVING AN UNSAFE VEHICLE. I WOULD LIKE TO LODGE A COMPLAINT ABOUT FORD DRAGGING FEET TO GET THIS COMPLETED. I COULD NOT FIND ANOTHER METHOD OD ADDRESSING THIS ISSUE SO HERE I AM.

WHY IS MY VEHICLE NOT UNDER THE POWER ASSIST STEERING FAILURE RECALL EVEN THOUGH MY 2011 FORD FUSION WAS MADE IN MEXICO THE SAME TIME AS THE VINS LISTED UNDER THE RECALL? OBVIOUSLY, IT'S THE SAME ISSUE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LAKELAND FORD (1430 W MEMORIAL BLVD, LAKELAND, FL 33815, PHONE: (863) 682-1100) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER ADVISED THE CONTACT TO CALL THE DEALER AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ON 16 JULY 2016. THE 2011 FORD FUSION WAS IN PARK AND THE IGNITION WAS OFF. WHEN THE DRIVER OF THE VEHICLE ATTEMPTED TO OPEN THE DRIVER'S SIDE DOOR TO EXIT THE VEHICLE, THE MECHANISM FOR THE INTERIOR DOOR HANDLE BROKE, MAKING IT IMPOSSIBLE TO EXIT THE VEHICLE DIRECTLY FROM THE INSIDE ON THE DRIVER'S SIDE. THE OUTSIDE DOOR HANDLE WAS STILL FUNCTIONAL, SUCH THAT THE WINDOW COULD BE ROLLED DOWN WITH AUXILIARY POWER OR THE ENGINE RUNNING AND THE DOOR OPENED FROM THE OUTSIDE THROUGH THE WINDOW USING THE OUTSIDE DOOR HANDLE. THIS THEN REQUIRED ROLLING UP THE WINDOW AND TURNING OFF THE POWER/ENGINE TO FULLY EXIT THE VEHICLE. ALTERNATIVELY, A PASSENGER EXITING THE VEHICLE PRIOR TO THE DRIVER COULD ALSO OPEN THE DOOR FROM THE OUTSIDE TO ALLOW THE DRIVER TO EXIT; HOWEVER, ALL DOORS SHOULD BE OPERABLE FROM THE INSIDE OF THE VEHICLE WITHOUT POWER OR ASSISTANCE IN ORDER TO ALLOW EXIT FROM THE VEHICLE IN AN EMERGENCY SITUATION. PART #6E5Z*5422601*A (DRIVER INTERIOR DOOR HANDLE) WAS REPLACED ON 18 JULY 2016.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED WALKER FORD CO INC. (17556 US HWY 19 N, CLEARWATER, FL 33764 (727) 535-3673) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/23/17*LJ UPDATED 12/1/2017*JS

2011 FORD FUSION PASSENGER AIRBAG REPLACEMENT DELAY. FORD HAS HAD OVER A YEAR TO REPLACE THE PASSENGER SIDE AIRBAG THEY SAID COULD KILL SOMEONE. WHY HAS THIS NOT BEEN CORRECTED YET???? MY VIN IS = [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH FORT MILL FORD (801 GOLD HILL RD, FORT MILL, SC 29708) AND WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN

I WAS DRIVING MY CAR WHEN ALL OF A SUDDEN I GO TO MAKE A RIGHT TURN IN MY STEERING WHEEL LOCKED UP ON ME COMPLETELY I INSTANTLY RAN OVER THE SIDEWALK ALMOST HITTING ANOTHER VEHICLE AND A PERSON. I THEN CALLED MY BROTHER TO PUSH MY VEHICLE OFF THE SIDEWALK BACK INTO THE STREET. I THEN HAD MY BROTHER TRYING TO DRIVE IT TO A FORD DEALERSHIP IN HAGERSTOWN MARYLAND WHICH THEN IT WAS SO HARD TO DO THE STEERING WHEEL WAS SO HARD TO TURN BUT HE IS A STRONG GUY SO HE MANAGED TO GET IT TO THE DEALERSHIP ALSO WE WAS ONLY A MILE AWAY FROM THAT DEALERSHIP. I THEN WENT INSIDE IN WAS TOLD THAT THERE WAS A RECALL ON THE POWERSTEERING BUT FROM MY VIN NUMBER MINES WASNT COVERED??? IM NOT UNDERSTANDING WHY BECAUSE I LOOKED IT UP ONLINE AND IT CLEARLY STATES ON EVERY WEBSITE THAT I HAVE CHECKED THAT A 2011 FORD FUSION SEL WITHOUT A 3.5 ENGINE IS COVERED IN THE RECALL. MY CAR IS STILL AT THE DEALERSHIP BECAUSE I DONT HAVE THE MONEY TO PAY FOR THIS AND NEED SOMEONE TO EXPLAIN TO ME WHY IS IT JUST MY VEHICLE THAT IS COVERED ON THIS RECALL?

TAKATA RECALL: THIS SITUATION IS REAL, BUT FORD HAS LACKED A SENSE OF URGENCY TO FIX/CORRECT THIS SERIOUS AND POTENTIALLY FATAL LETHAL PROBLEM. JULY 2016, FIRST FORD NOTICE RECEIVED. SINCE THEN , THE SAME NOTICE RECEIVED ON MARCH 2017 AND MARCH 2018. THE FIRST TWO STATED "WHEN PARTS ARE AVAILABLE" THEY WILL CONTACT ME BY MAIL, AND I AM TO ARRANGE FOR REPAIRS WITH A /LOCAL FORD DEALER. THE MARCH 2018 INFORMATION STATES THAT "FORD IS WORKING AS QUICKLY AS POSSIBLE TO MAKE REPLACEMENT PARTS AVAILABLE......" ESTIMATED FOR THE SPRING, 2018. SOMEHOW, THAT SOUNDS VAGUELY FAMILIAR! OTHER MANUFACTURERS HAVE BEEN CORRECTING THIS PROBLEM FOR SOME TIME. HONDA HAS BEEN SENDING OUT PERSONNEL TO DIRECTLY CONTACT OWNERS. YET FORD HAS BEEN UNABLE TO DO ANYTHING BUT WAIT ( ON WHAT ? ) ! OBVIOUSLY, FOR SOME REASON, FORD NO LONGER HAS ANY REGARD FOR SAFETY. THEY ARE SPENDING MONEY ON NEW DEVELOPMENTS ( REPORTED $11 BILLION ON AN ELECTRIC CAR), BUT APPARENTLY NOTHING ON THIS KNOW LETHAL HAZARD. WHY HAS FORD BEEN ALLOWED TO CONTINUE FOR OVER 2 YEARS WITHOUT ANY CORRECTION OR REAL ATTEMPT TO CORRECT THIS SITUATION, WHILE OTHERS HAVE? WHEN WILL NHTSA STEP IN (OR BE ABLE TO) DEMAND SOME IMMEDIATE CORRECTIVE ACTION BY FORD? I HAVE CAR WHICH I CAN'T TRADE OR SELL NOR SHOULD BY DRIVING. FORD DID NOT OFFER ANY ALTERNATIVE SOLUTIONS DURING MY DISCUSSIONS WITH THEM.

TAKATA RECALL: RECALL FOR PASSENGER SIDE. RECEIVED RECALL LETTER IN JULY, LATEST ESTIMATE TO REPLACE DEFECTIVE PART IS JUNE, OR SIX MONTHS OF LIMITED USE OF OUR PRIMARY VEHICLE. #2 CAR IS NOT DEPENDABLE AND WITH POOR MILEAGE. WE CAN NOT GO ANYWHERE AS A FAMILY UNLESS WE RENT A CAR . IN SHORT THIS IS COSTING US MONEY. WHAT CAN WE DO TO GET OUR FUSION FIXED, SO IT WILL BE SAFE?

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL - RECEIVED A LETTER OF RECALL DATED JULY 2016 FROM FORD MOTOR COMPANY; SUBSEQUENT CALLS TO SAM GALLOWAY FORD FOR UPDATES ALWAYS GAVE THE SAME ANSWER, "FORD HASN'T RELEASED THE PARTS AS YET".

DRIVER'S SIDE DOOR HANDLE CAN NOT OPEN THE DOOR. THE DOOR LOCKS WORK, THE DOOR OPENS FROM THE OUTSIDE, BUT NOT FROM THE INSIDE. THE CAR WAS NOT IN MOTION, FIRST NOTICED IN A PARKING LOT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V384000 (AIR BAGS) AND 15V793000 (FUEL SYSTEM, GASOLINE). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MAC HAIK'S SOUTHWAY FORD, 7979 INTERSTATE 35 ACCESS RD, SAN ANTONIO, TX 78224, (210) 922-2222) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 11/01/17*LJ *JS