There are 10 owner-reported suspension complaints for the 2011 Ford Fusionin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
I PULLED IN MY DRIVEWAY, PARKED 2011 FORD FUSION AND THEN SHUT VEHICLE OFF. I RETURNED, STARTED VEHICLE, WENT TO START DRIVING MY VEHICLE OUT OF DRIVEWAY AND THE CAR STARTED BEEPING AND LISTED THAT THE POWER STEERING DID NOT WORK. I LOOKED IT UP ONLINE AND THERE WAS A RECALL FOR STEERING: ELECTRIC POWER ASSIST SYSTEM FAILURE (15V340000 OR 15S18). I TOOK TO DEALERSHIP AND WILL ATTACH QUOTE WHICH THEIR RECOMMENDATION IS EXACTLY WHAT FORD'S RECOMMENDATION WAS. HOWEVER MY CAR DOESN'T FALL INTO THE CORRECT DATE FOR THIS RECALL, I AM HAPPY THAT I WAS NOT DRIVING 75MPH DOWN INSTERSTATE 70 IN WHEELING, WV OR DRIVING UP TO WEST LIBERTY, WV WHERE I WORK. EITHER COULD HAVE RESULTED IN A HORRIBLE ACCIDENT FOR ME, MY KIDS AND POTENTIALLY OTHER VEHICLES INVOLVED. THE CAR HAS ONLY 73,000 MILES ON IT ROUGHLY AND IS IN EXCELLENT CONDITION.
PURCHASED CAR FROM SEVEN STAR AUTO PENSACOLA FLORIDA FIRST PROBLEM WAS HORN HE NEVER FIXED THAN WATER PUMP AND TIME BELT I FIXED SUPPOSED TO FIXED THROTTLE BODY BUT NEVER FIXED AND ALSO HE NEVER INSTALLED HORN FOR SAFETY I TRIED TO GET REFUND BUT I'M IN SCHOOL AN D I WORK AND STILL PAY NOTE FOR A DEFICTIVE CAR AND I ALSO HIT POT HOLE WHICH CAUSED MORE SUSPENSION DAMAGE AND DEALER STILL DOESN'T KNOW HOW TO HELP ME
BOTH FRONT SPRINGS BROKEN AT 121,000 MILES -- APPEARS TO BE A COMMON PROBLEM INDICATED ON AUTOMOTIVE BLOGS AND BY FORD CUSTOMERS. DEALER QUOTED $840 TO FIX. BLAMED CLEVELAND SALTY WINTERS ON PROBLEM
THE VEHICLE HAS STARTED MAKING VERY LOUD CREAKING NOISES WHEN GOING OVER A BUMP OR WHEN TURNING THE STEERING WHEEL, TYPICALLY HEARD MORE WHEN AT LOWER SPEEDS. THE DEALER INDICATED IT'S THE LOWER CONTROL ARM IS SAFE FOR NOW; HOWEVER, WAS RECALLED ON THE 2013-2014 FUSIONS. IN ADDITION, MY DOOR HANDLE/LATCH ALSO STOPPED WORKING TODAY WHILE STATIONARY. THE DOOR IS NOT LATCHING PROPERLY. THIS RECALL ALSO AFFECTED THE 2013-2014 FUSIONS, BUT NOT THE 2011.
SQUEAKING ON THE LEFT SIDE WHEN GOING OVER BUMPS OR TURNING THE STEERING WHEEL AT LOW SPEED ON CITY STREET.
FRONT PASSENGER SIDE COIL SPRING OVER THE WHEEL FOUND BORKEN. HAD TO REPLACE THE COIL SPRING. SHOP SUGGESTED REPLACING THE STRUT AS WELL, AND ALSO TOLD US THAT THIS SHOULD BA A MOLD PROBLEM AND HAD HAPPENED TO A LOT OF FORD, CHEVY, AND 07-09 HONDA, BUT FORD NEVER ISSUED A RECALL. THERE HAPPENS TO BE A CHEVY TRUCK NEXT TO US WITH A BROKEN COIL SPRING.
WHEN DRIVING AT LOW SPEEDS, VEHICLE CREAKS CONSISTENTLY. HAVE BEEN TOLD BY FORD THE FRONT CONTROL ARMS NEED TO BE REPLACED. HAS BEEN AN ISSUE SINCE 60,000 MILES. UNACCEPTABLE TO BE QUOTED OVER $1000 TO FIX ALL CONTROL ARMS ON A CAR WITH THAT MANY MILES. COMMON PROBLEM IN THIS MODEL. WE HAVE REPLACED THE WORST CONTROL ARMS AS THEY HAVE GONE BAD, BUT STILL NEED TO REPAIR THE REMAINDER. VEHICLE NOW HAS 125,XXX MILES
MY VEHICLE STARTED SOUNDING LIKE SOMETHING WAS RUBBING. SO I HAD IT INSPECTED AND WAS TOLD THAT THE LOWER CONTROL ARMS ON MY PASSENGER SIDE WHERE BOTH DAMAGED AND IN NEED OF REPLACEMENT BUT THAT MY VEHICLE WAS MUCH TO NEW FOR THESE PARTS TO HAVE WORN OUT . IT WILL COST ME $645 TO REPAIR!
WHEN UR GOING 60 MPH OR FASTER. IT FEELS LIKE THE REAR END IS SWAYING. I JUST BOUGHT THE CAR 7 MONTHS AGO. *TR
MADE A U-TURN RECEIVED THE BELL TONE AND PANEL DISPLAY THAT READS "SERVICE ADVANCE TRACK AND A DISPLAY IN THE TOP LEFT OF DISPLAY PANEL BETWEEN RIM & MPR METERS OF AN ORANGE CAR WITH 2 LINES. *DT
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026