2012 Ford Fusion Complaint Log

WHILE DRIVING ON A CITY STREET THE "ADVANCETRAC" CAME ON AND "POWER STEERING NEEDS TO BE REPLACED" CAME ON. I WAS NIGHT TIME I MADE IT HOME. ONCE HOME I TURNED THE CAR OFF AND THE "REPLACE POWER STEERING NOW" I HAD LOST ALL POWER STEERING. THIS IS THE SECOND TIME THIS HAS HAPPENED THE FIRST TIME MY SON WAS DRIVING ON THE HIGHWAY. I TOOK IT TO THE MECHANIC THE FIRST TIME AND THEY SAID IT WAS NOTHING WRONG I JUST NEEDED NEW TIRES.

EVERY TIME I TURN MY CAR ON THE STEERING WHEEL IS VERY STIFF AND WITH LIGHT NOTIFICATION SAYING " POWER STEERING ASSIST FAILED"... MY CAR HAS POWER STEERING FLUID IN IT. I HAVE TO TURN MY CAR OFF AND WAIT ABOUT 20 MINS TO TRY TO START IT AGAIN.

SHORTLY AFTER STARTING MY VEHICLE, THE POWER STEERING FAILS AND THE ALARMS SOUND LEAVING MY VEHICLE UNABLE TO PERFORM SAFELY. THIS HAPPENS RANDOMLY AND WITHOUT NOTICE. THERE ARE NO KNOWN CONTRIBUTING FACTORS. I'VE CONTACTED MY DEALERSHIP AND THEY'VE STATED THAT MY VEHICLE ISN'T COVERED UNDER THE RECALL AND TO REPAIR THE ISSUE COULD COST UP TO $1,600

ON APRIL 2 2016 I DROVE TO OUR LOCAL WALMART IN OCEANSIDE CALIFORNIA. AFTER SHOPPING I STARTED MY 2012 FORD FUSION AND THE POWER ASSISTED STEERING HAD FAILED AND I COULDNT DRIVE THE CAR. HAD IT TOWED TO NORTH COUNTY FORD WHERE THEY TOLD ME THAT THERE WAS A RECALL ON THIS PROBLEM BUT NOT ON THIS CAR DUE TO ITS PRODUCTION DATE OF MARCH 6TH 2012.THE RECALL WAS FOR 2012 FORD FUSIONS PRODUCED BEFORE FEBUARUY 28TH 2012. BECAUSE MY VEHICLE WAS PRODUCED 6 DAYS AFTER THE RECALL IT WAS NOT COVERED THUS I WAS RESPONSIBLE TO PAY THE $1658.00 REPAIR BILL. I CONTACTED FORD MOTOR COMPANY AND THEY SAID THEY COULDN'T HELP ME DUE TO THE PRODUCTION DATE. I BELIEVE THE RECALL NEEDS TO BE WIDENED TO COVER ALL FORD PRODUCTS THAT HAVE THIS ISSUE. WHILE THIS PROBLEM DID'NT HAPPEN WHILE THE CAR WAS IN MOTION IT STILL SEEMS TO ME TO BE A BIG SAFETY CONCERN AS IT COULD HAVE BEEN .

DRIVING AT 60 MPH I COULD HEAR FRICTION WORSENS AND CAR WOULD LOSE MOMENTUM EASILY BECAUSE OF THE FRICTION. THEN I START TO HEAR A KNOCKING SOUND SOMEWHERE IN THE ENGINE PERHAPS OR THE WHEEL UNSURE AND AS ALL THAT WORSENS, I CAN FEEL THE CAR LOSING CONTROL LIKE IT'S GOTTEN A FLAT TIRE. POWER STEERING GOT STIFFER WHILE THE CAR KIND OF DRIFTED LEFT AND THEN RIGHT AS THO I WAS GOING TO LOSE CONTROL OF THE VEHICLE. IT WAS REALLY SCARY SO I IMMEDIATELY SLOWED DOWN BECAUSE I HAD NO CONTROL ON THE STEERING.

I REPLACED A FLAT TIRE ON MY VEHICLE NO PROBLEMS BEFORE HAND. ONCE I PUT THE SPARE ON AND PROCEEDED TO DRIVE MY STEERING WAS HARD TO CONTROL. I MANAGED TO GET THE VEHICLE HOME. I IMMEDIATELY CHANGED THE TIRE AND ASSUMED THAT THE LIGHTS WILL BE GONE. I HAVE A MESSAGE FOR SERVICE POWER STEERING, ADVANCE TRAC. I TOOK IT TO FORD DEALERSHIP THEY SAID THEY DIDN'T HAVE A RECALL. I LOOKED AND RESEARCH AND FOUND THAT THERE IS ONE BUT MY VIN WASN'T UNDER IT.

THE DRIVERS SIDE DOOR LATCH IS BROKEN, DOOR BOUNCE BACK, WILL NOT LOCK.. I HAVE TO LIFT THE HANDLE AND PUSH THE LATCH UP TO SHUT THE CAR DOOR.

I HAD A SERVICE ADVANCTRAC LIGHT ON MY DASH AND THEN A POWER STEERING FAILURE LIGHT ACTIVATE ON THE DASH AS I WAS DRIVING DOWN THE ROAD AT APPROX. 40MPH. I WAS ABLE TO GET THE VEHICLE HOME SAFELY. ARRIVED HOME AND WENT ONLINE AND FOUND A RECALL FOR THIS PROBLEM ON THE 2012 FUSIONS. I TOOK TO FORD AND THEY WANT ME TO PAY $1600 TO REPLACE WHAT THEY CALL A RACK AND PINION ISSUE.

I NOTICED A KNOCK WHENEVER I TURNED THE WHEEL WHILE DRIVING DOWN THE ROAD OR WHILE PARKED. THE STEERING BECAME INCREASINGLY HARDER AS THE DAYS PASSED. THE CARS WARRANTY HAD EXPIRED SO I TOOK IT INTO GOODYEAR TO SEE WHAT THE PROBLEM WAS. THEY TOLD ME THE RACK AND PINION NEEDED TO BE REPLACED. THE FUSION HAD ONLY 59,000 MILES ON IT. THE MECHANIC THAT WORKED ON MY CAR TOLD ME HE PREVIOUSLY WORKED FOR FORD AND THAT THIS WAS A COMMON PROBLEM.

DRIVER SEAT, HEATER GOT SUPER HOT TO THE POINT OF BURNING A FEW TIME, THEN STOPPED WORKING ALTOGETHER BY 68K MILES. BRAKES, RIGHT SIDE FRONT COMPLETELY WORE THRU OUTSIDE PAD ONLY BY 48K MILES, RIGHT REAR DID SAME THING BY 70K. IN BOTH INSTANCES ONLY ONE PAD WAS SHOT. WHY ONLY ONE PAD WEARING TO BACKING PLATE, LOOKS LIKE PADS NOT RELEASING. ELECTRICAL, ALL WINDOWS, INCLUDING MOON ROOF, OPEN BY THEMSELVES WHILE NOWHERE NEAR CAR AND IT'S LOCKED.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO A LEAKY FUEL TANK AND CANISTER PURGE VALVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.

PARKED IN THE DRIVEWAY, SHUT OFF ENGINE, TRIED TO EXIT THE VEHICLE. INSIDE DRIVER'S DOOR RELEASE MECHANISM BROKE, AND FAILED TO UNLATCH THE DOOR. HAD TO ROLL WINDOW DOWN AND USE THE EXTERIOR HANDLE TO OPEN THE DOOR. THIS SIGNIFICANTLY INCREASED THE TIME IT TOOK TO EXIT THE VEHICLE. THIS IS THE SECOND TIME THE INSIDE DRIVER'S DOOR RELEASE HAS BROKEN IN THE SAME WAY. THIS IS A SAFETY ISSUE.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 50 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED. SHORTLY AFTERWARDS, THE POWER STEERING FAILED. THE CONTACT PARKED THE VEHICLE AND EXAMINED THE POWER STEERING FLUID, WHICH WAS STILL PRESENT IN THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED AND THE POWER STEERING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE REPAIR WAS NO LONGER COVERED UNDER THE WARRANTY. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE BRAKE SYSTEM FAILED TO ENGAGE. ON ONE OCCASION, THE CONTACT REVERSED FROM THE DRIVE WAY AND THE BRAKE PEDAL STUCK TO THE FLOOR BOARD CAUSING THE CONTACT TO CRASH INTO A FENCE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT THAT WHILE REVERSING AND DEPRESSING THE BRAKE PEDAL, THE BRAKES FAILED TO RESPOND. THE CONTACT MENTIONED THAT THE VEHICLE WAS AT AN INCLINE AND SHE CONTINUED TO DEPRESS THE BRAKE PEDAL BUT IT TRAVELED TO THE FLOORBOARD. AS A RESULT, THE CONTACT TURNED VIOLENTLY TO THE RIGHT IN ORDER TO AVOID CRASHING INTO THE NEIGHBORS HOUSE AND CRASHED INTO A FENCE ON THE DRIVERS SIDE. THE VEHICLE WAS TOWED TO THE DEALER BUT THE FAILURE WAS UNDETERMINED. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE TURNING IN A PARKING AREA, THE POWER STEERING FAILED AND THE STEERING WHEEL WAS EXTREMELY TIGHT. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL TO GET IT TO TURN. THE CONTACT RESTARTED THE VEHICLE AND THE CONDITION CONTINUED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS TO BE TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

WHILE BACKING OUT N A GROCERY STORE PARKING LOT, THE POWER STEERING FAILED AND THE STEERING WHEEL WAS EXTREMELY TIGHT. I HAD TO APPLY FORCE TO THE STEERING WHEEL TO GET IT TO TURN. I RESTARTED THE VEHICLE AND THE CONDITION CONTINUED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE.

OUR FORD FUSION CONTINUES TO STOP WORKING AT 45+ MPH. WE WILL BE DRIVING AND THE CAR BASICALLY STALLS, EXCEPT IT STILL HAS POWER AND SHAKES VIOLENTLY. IT HAS HAPPENED 5 TIMES IN THE LAST 3 DAYS. WE HAD A SAME PROBLEM BACK IN DECEMBER, BUT FORD WOULD NOT REPAIR IT BECAUSE THE THE CHECK ENGINE LIGHT WAS NEVER ON. PREVIOUSLY, THE ONLY ERROR THE DEALERSHIP COULD PROVIDE WAS ERROR CODE P21111 AND STATED THE THROTTLE VALUE WAS STUCK OPEN. HERE WE ARE 3 MONTHS LATER AND IT IS WORSE. FORD HAS AN EXTENDED WARRANTY ON THROTTLE VALUES, BUT FORD WONT FIX THE ISSUE. WE ARE TAKING IT TO THE SHOP AGAIN AND REFUSE TO DRIVE IT UNTIL THE ISSUE IS FIXED. IT IS UNACCEPTABLE THAT THIS CONTINUES TO HAPPEN. WE WERE DRIVING 65MPH WHEN IT STALLED. THAT IS NOT SAFE!!!!!

"TAKATA RECALL" I HAVE A VIBRATION COMING FROM THE FRONT END AT HIGH WAY SPEEDS. SEEMS TO BE THE FRONT PASSENGER SIDE. VIBRATION ONLY OCCURS DURING THE SPEEDS OF 50 TO 60 MPH. ANYTHING ABOVE OR BELOW THAT IS FINE. I HAVE HAD NEW TIRES, TIRES ROTATED, BALANCED, ALIGNMENT, AND JUST AN OVER ALL INSPECTION WITH NO RESULTS.

DOORS FAIL TO LOCK AUTOMATICALLY WHEN DRIVING AND WHEN PARKED FAIL TO AUTOMATICALLY UNLOCK. MUST PULL LOCK TAB AND HANDLE TO UNLATCH DOOR. HANDLE STOPS JUST SHORT OF RETURNING TO ORIGINAL POSITION AFTER OPENING DOOR. HANDLE CAN BE PUSHED IN AND THE DOOR WILL LOCK WHEN THE ELECTRICAL LOCKING BUTTON IS PUSHED.

TRANSMISSION SHIFTING ERRATICALLY, COMPLETED FORD REFLASH OF TCM (TSB# 12-6-12) AND MADE THE TRANSMISSION FLARE AND GEAR PAUSE GO AWAY. HOWEVER NOW THE VEHICLE AFTER DRIVING IT A FEW HUNDRED MILES SHIFTS VERY HARD. THIS ALSO CAUSES THE VEHICLE TO ACCELERATE FORWARD IN AN INCONSTANT MANNER (EXAMPLE - PUSHING ON THE GAS PEDAL THE SAME AMOUNT 2 DIFFERENT TIMES FROM A STOP RESULTED IN A JACK RABBIT START AND THE OTHER ACCELERATED MORE SMOOTHLY WITHOUT THE SUDDEN JOLT.) THE VEHICLE WILL DO THIS REPEATEDLY BUT ONLY IN LIGHT THROTTLE APPLICATIONS, 1/2 THROTTLE AND ABOVE THE TRANSMISSION SHIFTS PERFECT. THE 6F35 TRANSMISSION SHOULD BE RECALLED FOR ISSUES AS THE 2010-2016 MODEL FUSION / ESCAPE VEHICLES HAVE THESE ISSUES WHEN SEARCHING FOR COMMON ISSUES OR REMEDIES FOR THE ISSUES I'VE EXPERIENCED.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING COLUMN SEIZED WITHOUT WARNING. MOMENTS LATER, THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING); HOWEVER, THE REMEDY WAS INSUFFICIENT AND THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

DIRIVERS SIDE INTERIOR DOOR LATCH NOT WORKING, HAVE TO OPEN WINDOW AND OPEN DOOR FROM THE OUTSIDE.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE VIBRATED UNCONTROLLABLY. THE CONTACT CONTINUED TO DRIVE AND THE STEERING ABILITY SEIZED. THE SERVICE POWER STEERING NOW WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S HOME AND THEN TOWED TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE CONTACT CRASHED THE VEHICLE INTO A WOODED AREA. DURING THE CRASH, BOTH THE DRIVER AND FRONT PASSENGER SUSTAINED BACK INJURIES. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. MEDICAL ATTENTION WAS NOT REQUIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 104,000.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING SENSOR FAULT LIGHT ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 12V345000 (STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE POWER SENSOR LIGHT ILLUMINATED AFTER THE REPAIR. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

POWER STEERING FAILURE , FORD RAN OFF ROAD AT HIGH SPEED

TURNED MY CAR ON TONIGHT AND AN ALERT CAME ACROSS MY DISPLAY: POWER STEERING MALFUNCTION. MY CAR WAS IN PARK. THE DRIVER'S AIRBAG LIGHT WAS ALSO ON AT THIS TIME.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE DASHBOARD HAD A CRACK AROUND THE AIR BAG PORTION OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER CONFIRMED THAT THERE WERE SEVERE CRACKS AROUND THE AIR BAG AREA. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. UPDATED 03/29/17 LJ *CN

WHEN STARTING THE CAR, I WILL GET A POWER STEERING ASSIST FAULT WARNING. THE POWER STEERING WILL NOT WORK. I TURN THE CAR OFF AND ON TO TRY TO CLEAR THE ERROR AND RESET THE POWER STEERING. THIS NORMALLY WORKS. SOMETIMES IT TAKES MULTIPLE TRIES TO CLEAR AND FUNCTION NORMALLY. I AM WORRIED THAT THIS ERROR WILL OCCUR WHILE I AM DRIVING AND CAUSE AN ACCIDENT. I AM ALSO CONCERNED THAT MY VEHICLE IS NOT INCLUDED IN THE RECALL OF FORD VEHICLES WITH THE SAME ISSUE. THIS ISSUE HAS OCCURRED 6 TIMES IN THE PAST WEEK.

MY NAME IS [XXX] , I HAVE A FORD FUSION 2012 ,I AM THE OWNER FROM THIS CAR, BUT MY BROTHER IN LAW IS THE PRINCIPAL ( [XXX]). IM SPENDING TOO MUCH MONEY ABOUT THIS CAR AND FORD ALWAYS HAS A EXCUSE SO THAT THEY DON'T WANT TO COVER THE WARRANTY. MY PROBLEM ALWAYS IS THE SAME ( POWER STEERING GET HARD AND MY ENGINE FLASHING IT NEEDS TO BE CHECK),I DON'T HAVE MONEY TO RESOLVE EVERY TWO MONTH WHEN MY CAR IS NOT WORKING. THE LAST PROBLEM WAS TWO DAYS AGO, THE SAME PROBLEM, THEY TOLD ME I HAD TO MAKE ALIGNMENT THAT WHY MY STEERING POWER STEERING GOT HARD, I WENT TO STORE REPAIR ( FIRESTONE TO FIX ), WHEN I WENT BACK TO FORD, THEY WAS TELLING DIFFERENT EXCUSE ABOUT MY STEERING POWER. MY LAST PROBLEM WITH MY CAR I WAS RECORDING ALL CONVERSATION ,BUT THEY DIDN'T NOTICE IT,IN THIS CONVERSATION IS INCLUDED THE MANAGER [XXX] , HIS SECRETARY [XXX] , MECHANICS, TELLING THAT'S WHY MY CAR IS NOT WORKING. I RECORDED EVERYTHING. THIS IS THE FOURTH TIME THAT MY CAR HAS THE SAME PROBLEM. NOW I ASKED [XXX] , WHY MY ENGINE IS FLASHING ? SHE TOLD, BEFORE TO SEE WHAT HAPPENS WITH MY CAR , I HAD TO PAY $79 IF I WANT TO KNOW ABOUT IT. MY CAR HAS 97000 MILES, MY CAR STILL HAS WARRANTY. I HOPE YOU CAN HELP WITH MY CASE, BECAUSE I DON'T KNOW WHAT TO DO TO FIX MY CAR. I CANT DRIVE MY CAR NOW. I DON'T SPEAK ENGLISH SO MUCH, BUT MY BROTHER IN LAW ,HE CAN SPEAKS BETTER. I HAVE ALL DOCUMENTS AND HISTORY SHOWING HOW MANY TIMES MY CAR HAD PROBLEMS AND I ALSO I HAD THE AUDIOS THE LAST CONVERSATION WITH THEM!. I BOUGHT MY CAR HERE : [XXX] [XXX] TELEFONO : [XXX] EMAIL : [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TURNED MY CAR ON AND AN ALERT CAME ACROSS THE SCREEN OF MY DASH. POWER STEERING MALFUNCTION. THE DRIVER'S AIRBAG LIGHT WAS ALSO ON AT THIS TIME.

"FORD RECALL" MY FORD FUSHION STEERING SWITCHED TO AUTOMATIC WITHOUT WARNING. THIS CAUSED MY VEHICLE TO BE DIFFICULT AT TIME ALMOST IMPOSSIBLE TO STEER. MY VEHICLE WAS FINE WHEN I PARKED IT AFTER WORK ONE EVENING, WHEN I LEFT TO GO TO WORK THE NEXT DAY I COULDN'T STEER IT. WHEN I TOOK IT BACK TO THE FORD DEALERSHIP THEY CONFIRMED THAT IT WAS INDEED THE SAME ISSUE MENTIONED IN THE RECALL.

I WAS DRIVING NORMAL AND ALL THE SUDDEN MY POWER STEERING WENT OUT AND I GOT TWO ALARMS ON MY DASH. SERVICE POWER STEERING NOW, AND TRACTION CONTROL WARNING.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHEN THE CONTACT STARTED THE VEHICLE, THE POWER STEERING ASSIST FAILURE. IT WAS DIFFICULT FOR THE CONTACT TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL POWER STEERING MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,418. UPDATED 05/18/16*LJ *TR

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE THE VEHICLE WAS AT A COMPLETE STOP WITH THE BRAKE PEDAL DEPRESSED, THE RPMS RAPIDLY INCREASED AND THE VEHICLE ATTEMPTED TO MOVE FORWARD WITHOUT WARNING. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL AND THE RPMS CONTINUED TO INCREASE. THE CONTACT POWERED THE VEHICLE OFF, WHICH POWERED THE ENGINE OFF. THE CONTACT LET THE VEHICLE SIT FOR A COUPLE OF MINUTES, RESTARTED THE VEHICLE, AND IT RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. UPDATED 03/18/16*LJ UPDATED 03/22/16.*JB

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING ASSIST WARNING LIGHT SUDDENLY ILLUMINATED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.

POWER STEERING ASSIST WENT OUT AND BLEW FUSE #42 UPON IGNITION START UP. ALSO ACTIVATED WARNING LIGHTS SERVICE ADVANCETRAC. ABS, TRACTION CONTROL AND BRAKE LIGHTS CONSTANTLY ON. SAME PROBLEMS UNDER NHTSA CAMPAIGN # 15V340000 RECALL, BUT WHEN I TOOK TO DEALERSHIP THEY SAID MY VIN MISSED BY ONE MONTH. IT WILL COST $2000 TO REPAIR. LOOKED ON INTERNET AND MAY SAME COMPLAINTS WITH SAME VIN # SEQUENCE. MILEAGE WAS AROUND 60,000. ALSO CALLED FORD TO COMPLAIN CAS-8612152. NEW FUSE AND SYSTEM RESET ONLY SOLVES PROBLEM FOR SMALL AMOUNT OF TIME. SECOND TIME, I WAS STATIONARY AT A STOP SIGN. THANKFUL THAT I WASN'T DRIVING AT THE TIME. PARKED THE VEHICLE IN GARAGE AT THAT TIME.

AT 50,000 MILES THE LEFT FRONT INSIDE DOOR HANDLE FAILED TO OPEN THE DOOR. THE CAR HAS BEEN VERY WELL MAINTAINED AND HAS NEVER BEEN IN AN ACCIDENT. INABILITY TO OPEN THE DOOR FROM INSIDE THE VEHICLE COULD CREATE A VERY SERIOUS SAFETY ISSUE IN THE EVENT THAT THE VEHICLE WAS SUBMERGED AND THE POWER WINDOWS WERE NO LONGER OPERATIONAL. I FIRST NOTICED THIS DOOR HANDLE FAILURE WHILE PARKED ON A CITY STREET. THE FORD PART # IS 1 60FOZ04.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAILED AND CAUSED THE STEERING WHEEL TO BECOME EXTREMELY TIGHT. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL AND THE SERVICE POWER STEERING NOW WARNING LIGHT FLASHED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

I WAS IN MOTION GOING ABOUT 30 MPH AND MY POWER STEERING JUST STOPPED WORKING. WILL NOT TURN BACK ON. SAYS SERVICE ADVANCE TRAC AND SERVICE POWER STEEERING NOW ON MESSAGE CENTER. CALLED FORD AND THEY DID NOT HONOR RECALL ISSUED FOR THIS PROBLEM BECAUSE MY CAR WAS BUILT ON JULY 28 2012 AT THE HERMOSILLO PLANT AND THE RECALL WAS ONLY ISSUED THROUGH FEB 28 2012 FROM HERMOSILLO PLANT. SAME PLANT ! SAME CAR ! I'VE HAD NO ISSUES WITH MY CAR UNTIL THIS. PLEASE EXTEND RECALL DATES !

AS I PUT CAR IN DRIVE TO TAKE OFF THE TRANS MADE A LOUD BANG SOUND AND DIDN'T WANT TO GO FORWARD. REVED UP HIGH AND THEN TOOK OFF.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 70 MPH, THE SERVICE POWER STEERING AND SERVICE ADVANCED TRAC WARNING LIGHTS ILLUMINATED, AND THE POWER STEERING SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED AND REPAIRED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,177.

I WAS IN MOTION ON 83-S DRIVING 55MPH. ALL AT ONCE, ALL OF THE DASHBOARD LIGHTS ILLUMINATED AND I WAS UNABLE TO STEER MY CAR LIKE I AM ABLE TO NORMALLY. AS A RESULT, I CRASHED INTO THE CEMENT BARRIER ON THE SIDE OF THE HIGHWAY. DUE TO THIS CRASH MY CAR HAS BEEN DECLARED A TOTAL LOSS.

PULLING OUT OF DRIVEWAY...NOTICED THE STEERING WAS NOT FEELING RIGHT. TURN LEFT, TURN RIGHT BOTH WAY IS A HEAVY "CLICKING" FEEL. TOOK TO FORD FUSION 2012 TO DEALER, THEY SAID THE STEERING GEARBOX WAS BAD.....THEY ARE WAITING TO FIX IT IF EXTENDED WARRANTY PAYS FOR IT. THIS SHOULD BE A FORD RECALL, FIXED FOR FREE. IT IS CLEARLY A DEFECT IN THE PRODUCT. MY FUSION DOESN'T EVEN HAVE 20K MILES ON IT YET.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (SEMI VALLEY FORD, 2440 FIRST ST, SEMI VALLEY, CA 93605) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WERE NOTIFIED BY MAIL REGARDING PASSENGER AIRBAG RECALL. FOUND OUT ABOUT STEERING WHEEL ISSUE. UNABLE TO DRIVE CAR. BEEN AT LEAST 2 YEARS

The contact owns a 2012 Ford Fusion. The contact stated that after the vehicle was taken to a local dealer for routine oil change services, she was made aware that the VIN was included in NHTSA Campaign Number: 15V340000 (Steering). The vehicle was repaired; however, the contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering functionality with the power assist fault warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the steering column needed to be replaced. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 25,000.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO TURN LEFT OR RIGHT AT 30 MPH, AN ABNORMAL NOISE WAS HEARD COMING FROM THE STEERING COLUMN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY AT 68 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND THE VEHICLE RESUMED TO NORMAL. THE CONTACT MENTIONED THAT THE SERVICE POWER STEERING AND THE SERVICE ADVANCE TRAC WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,550. THE VIN WAS NOT AVAILABLE.