There are 50 owner-reported electrical system complaints for the 2017 Ford Fusionin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
Rear camera all of a sudden stops working and says "rear camera not available", creating unsafe conditions when backing up. Common issue on Ford Fusions, for which there's a recall recently announced for the 2016 model year but not for 2017, even though same signs and symptoms and vehicle otherwise. Could you please investigate.
In our 2017 Ford Fusion, the back up camera sometimes says "unavailable at this time" (or something close to that) when put in reverse. It is available for inspection upon request. Safety is put at risk for multiple parties - the driver/owner, individual(s)/property behind the vehicle, insurance companies, and potentially others as the total view between mirrors and the backup camera is compromised. The vehicle has not been taken to a dealership as it is out of warranty. I see where Ford has a recall on some of these, so I checked both NHTSA and Ford websites, and it says this vehicle is ineligible for repair. However, we are experiencing this problem from time to time, most recently 2 days ago when our [XXX] old was driving it. He called to let us know what the camera was doing. I believe having a safety device glitching is unnacceptable, and I would like to see Ford resolve this issue for not just my car but all of them having a KNOWN issue! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Horn, randomly sounds off
Leaking fluids
What malfunctioned- Car did not give any notice that it was in engine failure for months other than under performing and upon taking it to the ford dealership was never helped with the problem they took money for an oil change and works package but failed to make sure my car was safe. My car was a safety hazard bc it gave zero warning that it was loosing power and when the engine did fail I knew something had been wrong for almost a year and felt it went ignored by Ford and was taken advantage of. The product has been confirmed by multiple mechanics that what causes it is the hose cracks and thus the engine coolant wrecks a working engine. Ford knows it’s a problem but isn’t acknowledging it and makes more money off of parts.
My backup camera on my 2017 ford fusion failed causing a blue screen on my infotainment screen camera is faulty and is a common issue among other vin numbers using the same part
There is a recall on 2017 Ford Fusion's torque converter. I currently have a 2017 Ford Fusion. After inspection at a Ford service dealership, the "torque converter clutch internally failed filling the transmission filter with metal debris and starving the pump for fluid causing debris to go throughout the transmission." The problem with this, is that even though it's list as a recall for ,y specific car, the recall is not listed under my VIN number. This inspection was done on December 17, 2024. The safety of myself and children were put at risk when my car hesitated to accelerate on multiple occurrences on busy roads and intersections. The problem has been reproduced by a Ford dealer and has also been inspected by a Ford service dealership. There were no warning lights on indicating that there was a problem.
The 12v battery on my 2017 Fusion Energi titanium has failed every 6-10 months since buying the car new. Each failure is at best, inconvenient and expensive, however on multiple occasion it resulted a dangerous situation that compounded, knocking out fuses for components which manage power steering and other components. It was extremely difficult to pull over safely with my two young children and we were left stranded until we had a replacement battery delivered on the freeway. Ford knows this is a problem and says that it’s because the car is designed without a alternator and then changed the warranty coverage on the batteries from 3 to 2 years because of how much money they’ve been losing on replacements with warranty tolling.
My brakes are faulty sometimes I’m not able to stop like I should. I also have transmission problems. When I put the car into reverse or drive I hear a loud boom. It is getting worse by the day. I see that the transmission is on a recall as well.
Shift system failure. 2023 replace plastic piece that was not a recall on 27 but was a recall on all other models. Last week shift system failure $706 to replace shifter picked up car Saturday. Today car is being towed back for shift system failure again. Car will not go out of park. I have all receipts and invoices from.
The shift dial (park, neutral, drive, reverse), makes a continuous spin noise like it's stuck and trying to turn, but can't. This is the second time this is happening. I had it fixed the first time at the Ford dealership, and was short one year in the Recall group. 2017 year should have been included in that recall. After they fixed it, now the issue has returned. This issue results in the driver not being able to move in reverse. Therefore, you're stuck and unable to back up if needed. There are no warning lights. The only warning you get is when the rattling noise starts.
Manufacturer Recall Number23S12 NHTSA Recall Number23V162 Recall on my vehicle Ford has failed to attempt remedy as of December 2023.
NHTSA COMPLAINT - 2017 Ford Fusion Energi Titanium (VIN: REDACTED) - [XXX] (Collision) Q1: FAILED COMPONENT Battery Energy Control Module (BECM) and hybrid battery cell balancing circuits failed post-collision. Per Ford Recall 23V-440, Current Interrupt Device causes excess voltage, fire risk, toxic gas exposure. DTCs: U1027 (ABS/ECM loss), P2450/P2451 (EVAP stuck open/closed), P0DD2/P0DD6/P0DDE (battery cell balancing circuits H/J/K/M stuck off). Vehicle available for inspection. Q2: SAFETY RISKS Sudden power loss, fire risk, CO/HF toxic gas exposure from damaged cells. HF IDLH 0.025 g/m³. Symptoms: headaches, cognitive issues, respiratory problems requiring Brain MRI. Ford documented 7 fires, 2 while driving. Gas events recur when changing charging amperage; CO detector alarmed repeatedly; hospitalized for symptoms. Q3: DEALER CONFIRMATION NOT investigated. No Ford dealer conducted required post-collision battery diagnostics despite DTCs proving multiple system failures. United Insurance Claims ignored [legal demand] for hybrid-specific inspections. No CO/HF assessment. Battery cell balancing failures indicate physical collision damage to high-voltage system. Q4: INSPECTIONS Insurance: Standard only, ignored DTCs requiring hybrid testing. Ford Service (Tempe, AZ) and Ford Collision Center (Mesa, AZ): No inspection; reasons given a) lack capability b) we just scan the vehicle; we don't thoroughly inspect for gas leaks". Recall 23V-440 documents identical failures. Police: No report (real-time audio capture of admission of at-fault driver), no hazmat assessment. Multiple permanent DTCs prove need for Ford-certified diagnostics. Q5: WARNING SYMPTOMS Pre-collision: Intermittent issues, check engine light, reduced range. Post-collision: Reduced range, Gas exposure symptoms plus DTCs U1027, P2450/P2451, P0DD2/P0DD6/P0DDE showing communication/battery cell failures. Medical documentation available. Pattern confirms BECM/battery damage per documented defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The Rotary "Dial Shifter" keeps coming on while the vehicle is turned off as well as making a gear sound saying it's not in park when it is. I have had the vehicle for a month and I've had to jump the car 5 times already as it will come on and stay on. I looked it up and some fushions were recalled for it with the issue of that and the cd player and rear speakers making noise. Trying to see if another recall can be issued on more of the fusions.
1). 3 days after purchasing the vehicle I wasn't sure but I could tell that something was wrong so I called my husband and told him while driving the car that something was wrong and he needs to notify the dealership. 2). 5 days after purchasing the vehicle I went into a grocery store. When I came out the car was on/running, all by itself. 3). Additional problems occurring on a daily basis with the vehicle which lets me know that it's electrical problems are as follows: A. The vehicle randomly turns on and off all by itself, this is very hazardous. B). The headlights also randomly do not work while driving the car, day or night, which is very hazardous for both me and my clientele, as I am a Lyft driver. C). The interior lighting on the console and dashboard become dim or do not turn on at all, day or night. D). While driving the vehicle it does not always accelerate properly, which is very hazardous in traffic. E). The Bluetooth system connects and disconnects itself randomly. F). The air and heating system randomly turn on and off without being touched. G). Charging my phone in the vehicle is also challenging as it does not always work. H). Bluetooth radio stereo system is continuously problematic, volume randomly increases and decreases and turns on and off by itself, even with the vehicle completely shut down. I). After locking the doors, everything inside the car does not completely turn off. Interior lighting sometimes turns off and on separately, and it can take up to 30 minutes for the dashboard lighting to go off. J). The instrument panel often makes some sort of sound/noise and the gear shifter dial will aluminate even though the car is off/completely shut down. K). While driving, front windshield defogger will randomly turns on, causing the windshield to fog up, distorting vision, which is very hazardous. L). Dashboard vents emit an extreme amount of heat even though both heater and air conditioner are completely off.
Turbocharger leaked oil into the engine causing irreparable damage to the engine. Oil leaking cause engine failure, smoke coming out of the tailpipe, several blown gaskets and steering wheel malfunction. Cars computer system froze, enabling vehicle to move forward. Motor mounts were faulty, loose and unstable. Grinding sounds coming from wheels, vehicle alignment is unsteady. Issues with this vehicle previously reported under NHTSA ID #11534780 updated information being reported after repairs have been repaired.
My car started smoking out of nowhere, smoke was coming out of the tail pipe. My cars check engine light begin to blink. The whole entire car begin to shake. It was making a rattling sound, the car begin to slow down on its own, even though I was pressing the gas. It wouldn’t go any faster than 65 miles an hour as the car begin to shake and make a loud rattling noise. My AC went out all of a sudden this was two hours after getting it serviced.
Car dies and fuel tank honks all the time even while putting gas in it won’t start or will die it happens at red lights all the time I have a hard time grit to start back up it’s very dangerous
The contact owns a 2016 Ford Fusion. The contact stated that while depressing the brake pedal; brake fluid was seen leaking from underneath the front passenger’s side wheel. Additionally, the vehicle would not immediately start while pressing the brake pedal and START/STOP button. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 138,000.
The TCM (Transmission Control Module) is faulty in this vehicle causing unstable gear shift that slow and stop the vehicle making it extremely unsafe to drive. I've been made aware Ford employees are familiar with this issue in the 2017 Ford Focus yet I have seen no attempt by Ford to contact owners (me) to address and fix this issue.
Showing 1–20 of 50 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026