There are 8 owner-reported body & structure complaints for the 2002 Ford Mustangin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
MY WIFE WAS PULLING IN TO THE DRIVE WAY ON HER WAY FROM DOING SOME ERRANDS A DRIVE OF LESS THAN 5 MILES AND ITS A RURAL ROAD WHERE YOU CANT DRIVE MORE THAN 30 MILES AN HOUR WHEN SHE SMELT LIKE SOMETHING WAS BURNING. SHE CHECKED THE GAUGES AND EVERYTHING SEEMED FINE AND THEN SAW SMOKE COMING OFF THE HOOD. SHE ONLY HAD TIME TO PARK THE CAR AND GET OFF AS THE WHOLE ENGINE BAY GOT ENGULFED IN FLAMES.THE FIRE FIGHTERS ARRIVED AND WERE ABLE TO CONTROL THE FIRE FROM SPREADING BUT THE FRONT HALF OF THE CAR WAS TOTALLY DESTROYED. *TR
WHILE DRIVING AT 45 MPH THE HOOD SEPARATED AND FLEW OVER THE TOP OF THE CAR. INTO TRAFFIC ALMOST CAUSING A ACCIDENT. THE TOP PANEL FLEW OFF WHILE THE HOOD REMAINED LATCHED TO THE CAR. *TR
THE REAR WINDOW GOT BROKEN AND WHEN TO BE REPLACED WAS TOLD THE ROOF HAS A MANUFACTURED DEFAULT. FORD IS NOT WANTING TO FIX IT AND ARE PASSING ME AROUND TO DIFFERENT PEOPLE, BECAUSE NO ONE WANTS TO TAKE RESPONSABILIY FOR IT, MY WARRENTY, IS OUT BY ONE MONTH AND SO THEY SAY TO BAD FOR YOU. I CAN NOT GET NEW REAR WINDOW , BECAUSE WINDOW MAN SAYS IT WILL NOT BE PROPERLY INSTALLED,OVER THE RIDGES IN THE METAL, AND MAY NOT SEAL AND COME LOOSE. (NOTHING HAS BEEN DONE TO FIX IT, I AM WAITING ON A CALL FROM FORD FOR THREE DAYS.)
LAST SUMMER I PURCHASED A 2002 MUSTANG CONVERTIBLE. I NOTICED THAT ONE OF THE ROCK CHIPS IN THE HOOD WAS STARTING TO PEEL. I TOOK THE CAR TO A LOCAL DEALERSHIP FOR AN ESTIMATE ON FIXING IT. THE BODY MAN LOOKED UP A TSB AND PRINTED IT OUT FOR ME. IT WAS THE BULLETIN ON SHEET METAL PRIMER. SEEMS THE MFG USED THE SAME PRIMER ON THE COMPOSITE PARTS AND AS A RESULT THE PAINT IS PEELING OFF THE ENTIRE HOOD. I CONTACTED A FORD EXECUTIVE AND WAS TOLD THAT FORD WOULD REPAINT MY HOOD WHEN IT STARTED TO RUST. MY ONLY QUESTION IS........WHEN DO COMPOSITE PARTS RUST? I MIGHT BE FEMALE BUT EVEN I KNOW THAT WHEN MY HOOD RUSTS THAT MEANS THE END OF THE WORLD IS NEAR. ALL I WANT IS FOR FORD TO STAND BEHIND WHAT THEY MAKE AND FIX THE PROBLEM. *JB
COMPLAINT REGARDING THE HASSLES THE CONSUMER EXPERIENCED WHILE TRYING TO PURCHASE A FORD MUSTANG. *PH DAMAGED HOOD, PAINT CHIPS ON THE VEHICLE AND DIFFICULTY GETTING THE 115 POINT INSPECTION FOR THE VEHICLE. GLOVE COMPARTMENT WAS MISSING. *PH
MICRO CHECKING OF PAINT ON HORIZONTAL SURFACES OF THE VEHICLE, SPECIFICALLY HOOD, LEADING EDGES OF ROOF LINE, AND TRUNK LID SPOILER AREA. FORD REFUSES TO FIX THE PROBLEM OR OFFER ANY TYPWE OF COMPROMISE,VIA CUSTOMER COMPLAINT PHONE LINE SUPPLIED IN OWNERS MANUAL.STIMATE RECIEVED ON NOVEMBER 08, 2003 IS APPROXIMATELY $750.00.*AK
2002 FORD MUSTANG - WEATHERSTRIPING SEAL LEAKS, HEADLINER FALLS CONTINUOUSLY. *AK
THE VEHICLE BUMPER WAS COMING OFF (STICKING OUT ON THE SIDES). THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE PROBLEM WAS CAUSED BY TAKING THE VEHICLE TO THE CAR WASH. *NLM
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026