There are 36 owner-reported air bags & restraints complaints for the 2003 Ford Mustangin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
The Belt Strap will get twists along the length. The Body Pillar clip refuses free movement. This is aggrevating for a Driver in the Seat. Driver in vain pushes Power Seat back to allow the Belt to clip into Latch at the Console. Reality. The car is 22-yrs old. Owner expects indifference by the local Ford shop. Both a neighbor & the Owner had a hard time about service. What does the Owner thinks a good solution? Late Model Restoration is this Model's best parts hope. A indy-body shop near the home of the car a repair alternative. Owner is [XXX] in a [XXX] & uses the Car as a Daily Driver. May be able to upload images of the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
TAKATA RECALL PASSENGER SEAT BELT LOCKED UP NOW DRIVERS SIDE SEAT BELT ACTING UP AND HARD TO RETRACT IN AND OUT AS WELL.
TL* THE CONTACT OWNED A 2003 FORD MUSTANG. THE CONTACT'S VEHICLE CRASHED INTO A FIRE HYDRANT, SPUN OUT, AND CRASHED INTO A RESIDENCE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A FRACTURED CLAVICLE AND SUFFERED NUMEROUS CUTS AND ABRASIONS. MEDICAL ATTENTION WAS REQUIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATED 01/27/17*LJ
TL* THE CONTACT OWNED A 2003 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 10 MPH ON THE HIGHWAY, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FRONT PASSENGER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT'S VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOT CONTACTED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
I RECENTLY PURCHASED THIS VEHICLE AND NOTICED THE NEXT DAY THAT THE PASSENGER SEAT BELT WILL NEITHER RETRACT OR EXTEND TO A USABLE LENGTH . ONLINE I HAVE NOTICED NUMEROUS SIMILAR COMPLAINTS. MY LOCAL DEALER WANTS $287.00 PLUS LABOR OF APPROXIMATELY 2 HOURS TO REPAIR AND FROM WHAT I'M SEEING THERE IS NO GUARANTEE IT WILL BE FIXED. *TR
DRIVER SIDE SEAT BELT GETS TWISTED AND WONT RETRACT AND GETS SHUT IN DOOR IF YOU DON'T PAY ATTENTION, PASSENGER SIDE SEAT BELT IS STUCK AND WONT COME OUT OR WORK AT ALL. *TR
AS AN OVERWEIGHT 6'9" CITIZEN AND PHD SCIENTIST, I WOULD LIKE TO KNOW WHAT SAFETY TESTS ARE DONE FOR PEOPLE THAT DEVIATE FROM A NORMAL SIZE AND WEIGHT. I UNDERSTAND THAT SAFETY TESTS ARE DONE FOR CHILDREN, BUT WHAT ABOUT PEOPLE THAT ARE VERY TALL, OR AS IT IS AN INCREASING PROBLEM IN THE US, PEOPLE THAT ARE VERY OBESE? MY SEAT BELT TOUCHES MY NECK RATHER THAN GOING OVER MY SHOULDER, POTENTIALLY EXPOSING ME TO NECK INJURIES. THE PASSENGER AIRBAGS WILL IMPACT MY KNEES RATHER THAN MY BODY, AND THERE IS NO NECK SUPPORT FROM MY HEADREST. I AM QUITE CONCERNED THAT I COULD BE SEVERELY INJURED IN AN ACCIDENT SINCE VEHICLES ARE NOT PROPERLY TESTED TO SUPPORT TALL AND/OR OVERWEIGHT INDIVIDUALS. PRESUMABLY THE NHTSA AND NTSB COULD BE HELD LIABLE FOR A LACK OF SUCH TESTING WERE SOMEONE INJURED IN AN ACCIDENT. EVEN NEGLECTING SAFETY INFORMATION, SOMEONE WHO IS 6'9" SUCH AS MYSELF WILL NOT FIT INTO MOST VEHICLES, AND ONLY SOME VEHICLES WITH AMPLE LEG/HEAD ROOM ARE SAFE FOR ME TO DRIVE COMFORTABLY. *TR
MAKING A RIGHT TURN IN A RESIDENTIAL NEIGHBORHOOD WITH A SPEED OF APROX. 10 MPH THE AIRBAGS SUDDENLY DEPLOYED ON THE DRIVERS SIDE AND THE PASSENGERS SIDE. THERE WAS NO COLLISION WITH ANY KIND OF OBJECTS (CAR,PETS.VARMENTS,ROAD DEBRIS ETC;;... ) THERE WAS NO DAMAGE WHATSOEVER TO THE CAR. BUT MY SON WAS KNOCK-OUT BRIEFLY AND HAD INJURIES TO HIS FACE, CHIN, AND ARMS. THANKFULLY NO OTHER CARS ARE PEOPLE WERE IN THE PATH WHILE HE WAS TURNING. *TR
ALL 4 SEAT BELTS HAVE OPERATIONAL ISSUES. PASSENGER SEAT BELT FULLY EXTENDED AND WILL NOT RETRACT. DRIVER SIDE SEMI FUNCTIONAL WILL NOT RETRACT FULLY. BOTH REAR DIFFICULT TO RETRACT. CLEAR COAT ON FRONT BUMPER AND SPOILER COMING OFF IN SHEETS. *TR
PASSENGER SIDE SEAT BELT FAILURE - WILL NOT RETRACT OR COME OUT. *TR
DRIVER SIDE SEAT BELT DOES NOT RETRACT ON ITS OWN. YOU HAVE TO MANUALLY MESS WITH IT TO GET IT TO RETRACT. SOMETIMES IT HAS A DIFFICULT TIME OF PULLING IT OUT TO BUCKLE. ALTHOUGH STILL OPERABLE, I DON'T BELIEVE THIS IS SAFE. *TR
THE SEAT BELTS IN THE FRONT WILL NOT RETRACT. WENT TO THE JUNK YARD AND EVERY CAR I FOUND HAD THE SAME PROBLEM. I DON'T UNDERSTAND WHY THEY HAVE NOT RECALLED THEM. YOUR OLDEST SEAT BELTS ON OTHER CARS STILL WORK. SO WHY WOULDN'T THESE STILL WORK?? IT IS A BIG SAFETY PROBLEM BECAUSE PEOPLE CAN'T AFFORD TO BUY NEW ONES. *TR
TL* THE CONTACT OWNS A 2003 FORD MUSTANG. THE CONTACT STATED THAT BOTH FRONT SEAT BELTS FAILED TO RETRACT PROPERLY. THE VEHICLE WAS TAKEN THE DEALER. THE DEALER CONFIRMED THE SEAT BELTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED . THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 90,000.
AIR BAG FAILED TO DEPLOY. MAKING A LEFT HAND TURN FROM A DRIVEWAY INTO THE STREET AND WAS HIT WITH SPEED OVER 40MPH. COMPLETELY TOTALED THE FRONT END OF CAR AND BUCKLED THE HOOD SEVERELY. FRONT BUMPER COMPLETELY REMOVED. IMPACT WAS INITIALLY ON DRIVER SIDE, BUT THE ENTIRE FRONT END WAS DESTROYED. *TR
PASSENGER SIDE FRONT SEAT BELT CONTINUALLY LOCKS UP. SEATBELT IS COMPLETELY INOPERATIVE RIGHT NOW AND WILL NOT RETRACT OR COME OUT. ASKED FORD ABOUT THE VOLUNTARY RECALL I HAD SEEN ELSEWHERE AND WAS TOLD THAT THERE WAS NONE AND PARTS WERE $300 TO FIX AND TWO HOURS OF LABOR TO INSTALL AND WOULD CARRY A 12 MONTH/12,000 MILE WARRANTY. TOLD THEM THAT SEAT BELTS WERE A SAFETY ISSUE THAT THEY NEEDED TO LOOK AT. RECEIVED A SEATBELT VIOLATION TICKET ON THE WAY HOME AND SINCE HAVEN'T DRIVEN THE VEHICLE WITH A PASSENGER. *TR
TL*THE CONTACT OWNS A 2003 FORD MUSTANG. THE CONTACT OBSERVED THAT THE PASSENGER FRONT SHOULDER BELT RETRACTOR WAS INOPERATIVE. THE PASSENGER SEAT BELT RETRACTOR WEBBING FAILED TO EXTRACT WHENEVER WORN BY AN OCCUPANT. THE CONTACT HAD CONCERN OF THE SAFETY RISK INVOLVED. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS 98,000. THE VIN WAS UNAVAILABLE.
MY COMPLAINT IS ABOUT THE SEAT BELTS. THEY GET TWISTED UP EVERY TIME YOU USE THEM. MY PASSENGER SEAT BELT IS LOCKED RIGHT NOW AND I CANT EVEN USE IT. *TR
MY PASSENGER SEAT BELT WILL NOT COME OUT AT ALL. THE BELT IS NOT LONG ENOUGH FOR ANYONE TO SIT IN. PLUS MY DRIVER SIDE WILL NOT GO BACK AND ALWAYS SLAMS IN MY CAR DOOR. I SEE MULTIPLE ISSUES WITH 2003 MUSTANGS ONLINE EVERYWHERE AND FORD TOLD ME ITS MY PROBLEM. I AM CONCERNED ABOUT THE SAFETY TOO WITH THIS PRODUCT. HOW CAN FORD BE HELD RESPONSIBLE FOR SUCH FAULTY PRODUCT AND DOES IT TAKE AN ACCIDENT OR DEATH TO FIX THIS? OR CAN WE BE PREACTIVE INSTEAD OF REACTIVE. JUST LOOK AROUND AND YOU WILL FIND MORE PEOPLE ARE HAVING THE SAME ISSUE WITH FORD MUSTANGS! PLEASE HELP. *TR
DRIVER SIDE AND PASSENGER SIDE AIRBAGS DEPLOYED WHILE I WAS DRIVING HOME. THE FRONT WINDSHIELD WAS CRACKED AND MY RIGHT ARM WAS INJURED BECAUSE OF THIS UNEXPECTED MALFUNCTION. *NM
I WAS TURNING RIGHT IN A PARKING LOT AT 15+MPH WHEN I HIT A PARKING STALL CURB IN THE SNOW. THE WHEELS STOPPED BY HITTING THE CURB WITH AROUND A 3 INCH CLEARANCE BETWEEN THE FRONT BUMPER AND THE CEMENT BLOCK. BOTH AIRBAGS DEPLOYED UPON STOPPING ON THE CURB. NO BODY OR MECHANICAL DAMAGE WAS SUSTAINED TO THE VEHICLE. *JB
Showing 1–20 of 36 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026