2017 Ford Mustang Complaint Log

The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ford Mustang. The contact stated that after removing her seat belt, the seat belt failed to retract. On another occasion while driving at an unknown speed, the seat belt was not as securely tightened as needed. The vehicle was taken to an independent mechanic who stated that the driver’s and passenger’s side seat belt needed to be replaced. Several unknown dealers were contacted and stated that the seat belts were on back order. The manufacturer was not contacted. The failure mileage was 50,000.

The contact owns a 2017 Ford Mustang. The contact stated while driving approximately 45 MPH, the instrument panel became inoperable. The contact stated while driving in the dark, he was unable to use the indicators or see any of the features on the instrument panel. The vehicle was not taken to be diagnosed; however, the local dealer was contacted and informed the contact that parts were not available to repair the vehicle. The manufacturer was notified of the failure. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. VIN tool confirms parts not available. The approximate failure mileage was 33,400.

The contact owns a 2017 Ford Mustang. The contact stated that while operating the vehicle the backup camera would intermittently malfunction and not display an image. The vehicle was taken to the local dealer who diagnosed that the backup camera was faulty and needed to be replaced. The vehicle was not repaired. The contact indicated that the vehicle was previously repaired under NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, only the wiring harness was replaced. The contact indicated that the vehicle had experienced the failure listed in the recall. The approximate failure mileage was 30,000.

The contact owns a 2017 Ford Mustang. The contact stated that the rearview camera failed to operate as needed and a blank screen would appear while in the reverse(R) position. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The dealer was made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available. The consumer wants to reimbursed for the his garage door being damaged due to the backup camera not working.

The passenger door latch failed when driving at higher speed (70 mph). While driving on the turnpike at 70 mph, the passenger door unlatched while the passenger seat was occupied. The car had to be pulled over and come to a complete stop in order to close the door and have it re-latch. This happened twice in the span of an hour. It has happened on three other occasions but was thought to be a one-off occurrence each time.

Door latch. My car doors are opening while I’m driving on the highway.

The gas pedal sticks to the floor. Ford needs to address this asap!

The rear backup camera does not work. The rear backup camera by Ford has been recalled for other vehicles but not for the Mustang. Your agency fined Ford millions of dollars for not recalling the rear backup camera. So Ford recalled the rear backup camera only on certain vehicles not on all vehicles with the same camera. What are you going to do about it? Ford continues to say there's nothing wrong with the rear camera in their vehicles even though you have more complaints for the rear camera than other complaints in other vehicles than the few that they recalled to make it seem like they were doing the right thing. Ford should recall all cameras affected.

The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer and Jarrett-Gordon Ford Winter Haven Service (3015 Lake Alfred Rd, Winter Haven, FL 33881: (863) 294-8539) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ford Mustang. The contact stated while reversing, the rearview camera image became distorted, then turned blank. There was no warning light illuminated. The contact received recall notification of the NHTSA Campaign Number: 22V082000 (Back Over Prevention). The vehicle was taken to the dealer, where it was determined that the failure was not related to the recall; however, the vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.

The contact owns a 2017 Ford Mustang. The contact stated that while reversing, the backup camera failed to display an image as a "Rearview Camera Unavailable" message was displayed. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention). The contact made a local dealer aware of the failure; however, she was informed that parts for the repair were on backorder. The vehicle was not yet repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and was unable to confirm when the part would become available. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2014 Ford Escape. The contact stated that while his wife was driving at an undisclosed speed, the vehicle lost motive power. The vehicle was taken to an independent mechanic and diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 15V005000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The failure mileage was approximately 50,000.

The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was unavailable.

The contact owns a 2017 Ford Mustang. The contact received recall notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention). However, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that the parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ford Mustang. The contact stated that the Back Over Prevention camera malfunctioned and the image was black or had a blue screen. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact that the vehicle experienced intermittent failure when the vehicle was shifted into reverse(R) with the back-up camera image being blank or distorted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 46,000. Parts distribution disconnect.

The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to a local dealer, where it remained awaiting parts for the repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact's husband owns a 2017 Ford Mustang. The contact stated that the trunk ajar warning light would appear on the instrument panel despite the trunk being closed. Due to the failure, the dynamic rear backup assist, which included the rear backup camera, had failed to operate as needed. The contact took the vehicle to Sesi Lincoln (3990 Jackson Rd, Ann Arbor, MI 48103) where they diagnosed the failure as a defective wiring harness. The dealer gave the contact the option of having the vehicle repaired out of pocket or to wait for Ford to place a recall on the vehicle. The contact decided to wait for the recall. The contact then received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) but was informed that the part to do the recall repair was unavailable. The contact notified the manufacturer about the failure and was referred to another dealer for assistance. The vehicle was taken to the dealer and the contact was informed that the wiring harness was severed due to rubbing against the sheet metal. The contact was then informed that the dealer would not submit a recall request to the manufacturer since the dealer knew that Ford would deny the request. The dealer offered to repair the vehicle out of pocket which the contact declined. The vehicle was not repaired. The failure mileage was approximately 40,000.

The contact owns a 2017 Ford Mustang. The contact stated while reversing, the rear-view camera screen was blank. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the wiring harness for the rear-view camera to be replaced. The vehicle was repaired but continued to experience a failure. The contact took the vehicle back to the dealer, where it was diagnosed with needing the rear-view camera to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 15,000.

The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I have a 2017 Ford mustang eco-boost which has a faulty rear view camera. The camera glitches with distorted image with moving horizontal lines. For this exact same issue ford issued a manufacturer Recall Number22S06/22V082, but with a catch. In the recall report they mentioned that camera replacement will apply only for 2015 models. But this issue exists in 2017 models as well and ford need to consider to recall those as well.

My wheel lug nuts are damaged and distorted with normal removal and replacement during tire changes. The standard socket no longer fits the nuts unless the socket is hammered onto the nuts.

Manufacturer defect? Use of plastic Valve covers and insufficient # of bolts used. Oil leak from left side of engine, causing burning of oil. Potential fire hazard. Only ~21,000 miles on 2017 Mustang GT Premium; bought new. https://www.youtube.com/watch?v=xtd4CQzDMJE

The contact owns a 2017 Ford Mustang. The contact stated that the backup camera was inoperable. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 22V082000 (Back Over Prevention). The vehicle was taken to the local dealer but was not diagnosed or repaired. The vehicle was taken to another local dealer, Dick Smith Ford Inc., (9505 E 350 Hwy, Raytown, MO 64133); where an unknown diagnosis was completed. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the recall repair had previously been completed. The failure mileage was approximately 99,999.

The contact owns a 2017 Ford Mustang equipped with Goodyear Tires, Tire Line: Eagle F1, Tire Size: 235/50/R18, DOT Number: M61PKX1R0719. The contact stated while driving 45 MPH, there was a loud sound coming from the rear driver’s side of the vehicle. The contact was able to pull over and noticed that the rear driver’s side tire had exploded without warning. The spare tire was placed on the vehicle. The manufacturer was not contacted about the failure. The tire failure mileage was approximately 4,000. The vehicle failure mileage was approximately 29,040.

Few months ago, suddendly I got a bad gasoline smell coming from the aft of the car. The smell is strong when I refill the tank. Brought the car to FORD service, they found a very small crack on top of the tank. I'm very surprised how a 5 years car got this kind of safety issue, FORD wants charge me 2000$ to fix it. FYI: I'm not been caught in any kind of accident.

HEATING AND COOLING HAVE STOPPED WORKING ON DRIVER'S SIDE. LIGHTS ON CONSOLE STILL LIGHT UP AS WORKING .

Drove car 600 miles then there was no coolant in the vehicle. Car gas hand says car was half way full after I filled the car up. It will give the wrong reading then once you start driving It will reset. Air conditioning will not work got half way down the highway across country and the air conditioning stop work for 2 hours. Then it will only work on low until I turned off and on a couple times then it started blowing air. Remote start - cold start will not start sometimes or take a couple of times to start the vehicle and you have to be directly in front of the vehicle it will lock and open from your home but you have to walk directly in front of the vehicle for it to start.

REAR CAMERA IS NOT WORKING. I KEEP GETTING A BLUE SCREEN AND THEN A MESSAGE SAYING CAMERA CURRENTLY NOT AVAILABLE.

The contact owns a 2017 Ford Mustang. The contact stated that the trunk latch would not open and the backup camera was inoperable. The vehicle was taken to an independent mechanic who related the failure to TSB 19-2273. The mechanic diagnosed that the luggage compartment lid release was too short. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The failure mileage was approximately 46,000.

The contact owns a 2017 Ford Mustang. The contact stated that while driving at an undisclosed speed, there was a burning odor coming from the front seats. The contact stated that the vehicle was not taken to be diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The approximate failure mileage was 40,000.

While driving home on the freeway, the weld where the clutch pedal joins the pedal assembly failed. This gave the pedal excessive lateral play and created a situation where I was intermittently unable to disengage the clutch and change gears due to the pedal binding or obstruction along its travel.

The car automatically locked when I stepped out of the car with my baby in the back seat when in 90 degree weather. The remote and the key wouldn't work so I had to break the window to get my 2 year out of the steaming car after unsuccessfully trying to pry the door open with a crow bar

The passenger door has unlatched randomly 3 times in the span of 1 year, first time I thought the door was not properly closed, It happened twice yesterday and I'm sure the door was correctly closed. Q:What component or system failed or malfunctioned, and is it available for inspection upon request? A: Door latching system. Yes it is available Q: How was your safety or the safety of others put at risk? A: The left door unlatches randomly while traveling on the highway. My wife was seating in the passenger seat yesterday when it happened. Door could have opened if she was leaning on it. Q: Has the problem been reproduced or confirmed by a dealer or independent service center? A: It has happened 3 times, always on the highway traveling at highway speeds in the span of 1 year, I thought the first tie I left the door open, it happened twice yesterday, I'm sure the door was correctly closed. No dealer have tried to reproduce it (I doubt they can) Q: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A: No Q: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A:. No only the door opened message in the dashboard after the door unlatches.

The AC evaporator core in my care was leaking and randomly the windshield would get very fogged up when driving until the unit completely broke and had to be replaced. The dealer in writing told me it was a known defect with the evaporator core and the only fix was to replace it. I have done this.

This is the issue, It’s Been 9 months waiting for Ford to provide a seat belt so I can drive my car. Is Ford required to provide safety equipment for a car built in 2017 ?

When driving on highway 60-80 mph after maybe 40-50 minutes the driver door unlatches, the door Ajar alert comes on. The passenger door has also opened, not at the same time. The problem is mostly the driver door. It is very traumatizing to be driving and feel the door unlatch at high speeds on highway. I have reported this multiple times please issue a safety recall to include this model as well.

Traveling on highway passenger door became unlatched giving a door ajar warning on the dashboard. Door had been closed properly. Stopped and closed door again. About a half an hour later the driver side door became unlatched on the highway giving a door ajar warning on the dash. This door had also had been properly closed.

The contact owns a 2017 Ford Mustang. The contact stated that while his wife was driving 45 mph, the passenger’s side front door inadvertently opened. The driver reached over and closed and locked the door however, the failure recurred. There was no warning light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage 60,000.

The contact's husband owns a 2017 Ford Mustang. The contact stated that while driving at various speeds, the passenger’s side window would independently lower when the door was opened. The contact stated that the door ajar warning light would illuminate on the instrument panel. After closing the door, the failure would continue to occur with the warning light illuminated. The contact had taken the vehicle to an independent mechanic and was informed that the failure was common; however, he could not repair the defect. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 63,000.

The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

2017 ecoboost mustang , 31k miles, 17 yr old daughter pulls out of neighborhood going to high school! 1/4 of a mile (4 houses) down she hears a loud boom then car bursts into flames under the hood near firewall or windshield wiper arms. Cause is coolant leaking into the cylinders, which in turn caused the misfires, and engine to catch on fire. Ford has been aware of this issue since 2016.

The trunk electronics have failed, the trunk won't open and is stuck, the exterior light bar on the trunk won't work, the interior trunk light won't work, and finally the rear back-up camera won't function half the time and when it does it doesn't show the projected/predicted path or will be static and causes a safety concern for everyone in the car and near by.

Backup camera inoperable, screen goes blank or shows rainbow lines

The passenger and driver's side doors have both opened/become unlatched at different times while driving on the highway. The vehicle is available for inspection. My safety was put at risk as there was traffic on both sides which could have hit the opening door. There were no warning lamps. A symptom was the driver's side window going up and down about 1/4 of an inch.

VEHICLE IS UNABLE TO TURN ON BACK CAMERA WHEN PUTTING THE CAR INTO REVERSE. WHEN PUT IN REVERSE THE SCREEN SAYS BACKUP CAMERA UNAVAILABLE.

THE WELD ON MY CLUTCH PEDAL BROKE WHILE DRIVING. THIS SHOULD BE A SAFETY RECALL BECAUSE IT COULD HAVE CAUSED AN ACCIDENT, DEATH, OR INJURY. THE QUALITY OF THE WELD ON THE CLUTCH PEDAL IS VERY POOR AND SEEMS TO BE A COMMON ISSUE. I WAS DRIVING AROUND 40MPH WHEN THIS HAPPENED. THIS MAKES THE CAR INOPERABLE DUE TO THE CLUTCH SHIFTING TO ONE SIDE PREVENTING THE VEHICLE TO START NORMALLY.