NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 Ford Mustang. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
THE PASSENGER WINDOW KEEPS READJUSTING I HAVE ALREADY HAD THE MOTOR REPLACED ONCE AND NOW IT'S STARTING TO DO THE SAME THING AGAIN I'LL BE DRIVING AND IT JUST KEEPS READJUSTING. IT HAPPENS WHILE I'M DRIVING AND WHEN IN PARK
I WENT TO DEALERSHIP TO MAKE MAINTENANCE FOR MY CAR AFTER I TOOK THE CAR I FOUND THAT THEY TOOK MY SEATBELT BASE AND I CANT USE THE SEATBELT AT ALL AND THEY PROMISE TO CALL ME , AND THEY ESCAPE ME AND I FEEL NON SAFETY WITHOUT IT
THE CAR VEERS FROM LANE TO LANE , WITH OUT ANY NOTICE TO THE DRIVER. WHEN YOU ARE DRIVING AT HIGHWAY SPEEDS, IF YOU DO NOT CORRECT YOU WOULD GO OFF THE ROAD.I BROUGHT THIS PROBLEM TO ALAN JAY FORD IN SEBRING FL. THEY TOLD ME THAT FORD SAID NOTHING IS WRONG WITH THE CAR.IFEEL THIS CAR IS DANGEROUS ON THE ROAD.. TO ME AS WELL AS OTHER MOTORISTS PLEASE HELP ME. THIS HAPPENS AT HIGHWAY SPEEDS.
ON SATURDAY WHILE CRUISING ON THE INTERSTATE AT 60MPH, MY CAR SUDDENLY ENGINE BRAKED AND THEN SHUT OFF. I HAD TO IMMEDIATELY MOVE OVER TO THE EMERGENCY LANE. THE CAR NEVER SHUT BACK ON AND NEITHER WERE THE WINDOWS ABLE TO BE ROLLED UP. I HAVE DASH CAM FOOTAGE TO DEMONSTRATE THE EVENT, AS WELL AS ME CRUISING 60MPH IN 6TH GEAR LEADING UP TO THE EVENT. THIS IS EXTREMELY UNSAFE AND I HAVE HAD NUMEROUS ISSUES WITH THIS CAR SINCE THE WEEK I BOUGHT IT WITH 8 MILES. I HAVE TRIED TO GET FORD TO BUY IT BACK SEVERAL TIMES BUT THEY REFUSE TO. I HAVE BEEN UNABLE TO DRIVE THE CAR ON THE TRACK AS THE CAR WAS INTENTIONALLY BUILT FOR DUE TO THESE ISSUES. I HAVE HAD A NEW CLUTCH, TRANSMISSION, 5 ALTERNATORS, A NEW ECU, 2 AC COMPRESSORS, AND BRAKE SERVICES AT THE DEALERSHIP. I HAVE BEEN UNABLE TO DRIVE THE CAR FOR A CONSISTENT 2-3 MONTHS WITHOUT ANY ISSUES. NOW THAT THE CAR HAS SHUT OFF ON ME IN ATLANTA (WHERE TRAFFIC IS USUALLY 90MPH-ISH), I'M EXTREMELY CONCERNED THAT THIS CAR IS GOING TO PUT ME IN A SERIOUSLY DANGEROUS SITUATION. IF I WAS TRAVELING NORTHBOUND, THIS COULD HAVE EASILY TURNED INTO A DISASTROUS SITUATION, CAUSING A MAJOR BACKUP IN TRAFFIC OR EVEN GETTING HIT BY ONE OF THE VEHICLES.
SINCE BUYING THE CAR, IT HAS BEEN EXTREMELY PROBLEMATIC AND HAS LEFT ME STRANDED AT LEAST FOUR TIMES. JUST YESTERDAY (THE 4TH TIME), THE CAR LITERALLY SHUT OFF WHILE ON THE INTERSTATE GOING 60MPH AND LEFT ME HAVING TO SWERVE TWO LANES OVER TO THE EMERGENCY LANE TO PARK. I HAVE BEEN DRIVING THE CAR JUST FINE FOR THE LAST 2 MONTHS, ALTHOUGH I'VE HAD CONSISTENT ISSUES SINCE THE DAY I BOUGHT THE CAR. I HAVE TRIED FILING 2 BUY-BACK REQUESTS AND HAVE BEEN DENIED BOTH TIMES. ACCORDING TO THE LEMON LAW, THE ISSUES I HAVE MUST BE "REPETITIVE". THE REPETITIVE ISSUES DIDN'T START UNTIL AFTER I PASSED THE LEMON LAW MILEAGE REQUIREMENTS, ALTHOUGH I HAVE HAD NUMEROUS OTHER ISSUES BACK TO BACK. DURING A WEEKDAY, THERE'S A HIGH CHANCE THAT WHAT HAPPENED YESTERDAY COULD HAVE LEFT ME IN A PRETTY DANGEROUS SITUATION HERE IN ATLANTA WHERE TRAFFIC REGULARLY FLOWS AT 80-90MPH.
The contact owns a 2017 Ford Mustang. The contact stated that the rear-view camera was intermittently inoperable. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention), and the vehicle was taken to the dealer, where the decklid wiring harness was replaced. The contact stated that after the recall repair, the rearview camera became inoperable while reversing. The dealer was notified of the failure and informed the contact that there was an additional cost for any other additional repair. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact there was an additional cost for additional repairs. The failure mileage was approximately 31,000.
THE REAR VIEW CAMERA ON OUR 2017 MUSTANG QUIT WORKING. AFTER DOING SOME RESEARCH I HAVE FOUND THAT THERE IS AN ISSUE WITH THE HARNESS ITSELF AND LOCATION MOUNTING POINTS AT THE TRUNK LID THAT CAUSE THE WIRES TO PINCH AND SEPARATE. THERE ARE HUNDREDS OF ENTRIES AND COMMENTS ON MUSTANG FORUMS ACROSS THE INTERNET AND ALL LEAD TO THE SAME CONCLUSION THAT THIS IS AN ISSUE THAT FORD SHOULD TAKE CARE OF. WHY HAS THERE BEEN NO RECALL ISSUED?
The contact owns a 2017 Ford Mustang. The contact stated that while reversing, the rearview camera failed to activate or operate as needed. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) and the vehicle was taken to the dealer, where the decklid wiring harness was replaced; however, the failure persisted. The dealer informed the contact that there would be a cost for the repair because the recall repair did not include replacing the rearview camera. The manufacturer's repair instructions stated that the dealers would inspect and repair the decklid wiring harness and/or replace the rearview camera as necessary, free of charge. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened; however, no further assistance was provided. The failure mileage was unknown. Parts distribution disconnect.
Rear view camera intermittently displays blank or distorted image.
TL* THE CONTACT OWNS A 2017 FORD MUSTANG. AFTER THE VEHICLE WAS FUELED, IT STALLED WHEN STOPPED AT A STOP SIGN OR RED LIGHT. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE PURGE VALVE NEEDED TO BE REPLACED. TALLAHASSEE FORD LINCOLN (243 N MAGNOLIA DR, TALLAHASSEE, FL 32301, (850) 877-1171) WAS CALLED AND THE CONTACT WAS WAITING FOR A CALL BACK. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 55,000.
VEHICLE WAS PARKED OVERNIGHT, WHEN DRIVING IT AC PERFORMANCE WAS LOWER THAN NORMAL. SHORTLY NOTICED FOG FORMING ON THE WINDSHIELD AND A FILM LEFT EVEN AFTER ROLLING DOWN THE WINDOWS. APPEARS TO BE A COMMON COMPLAINT ON 2015-17 MUSTANGS. EVAPORATOR CORE IS FAULTY FROM THE FACTORY.
2017 FORD MUSTANG GT PREMIUM WITH LESS THAN 20K MILES WHILE DRIVING STALLED AND ENGINE CAUGHT FIRE. NO PRIOR WARNINGS, SMELLS OR LEAKS ON THE GARAGE FLOOR. I HAVE THE FIRE REPORT AND ALL OTHER DOCUMENTS BUT COULDN'T GET THEM TO UPLOAD.
DRIVING ON A FLAT ROAD THEN DRIVE UP A HILL IT TAKES LONGER TO GO INTO GEAR. TAKES LONGER TO SHIFT. LOSS OF POWER
THE TABS ON THE SIDES OF THE FRONT BUMPER HAVE BROKEN OFF. IN THE EVENT OF AN ACCIDENT THERE WOULD BE LESS RESTRAINT FROM THE BUMPER BECAUSE IT IS NOT SECURED ON PROPERLY. I HAVE SEEN AND HEARD OF MANY PEOPLE WITH THIS YEAR AND MODEL HAVING THE SAME PROBLEM.
The contact owns a 2017 Ford Mustang. The contact stated that on various occasions, there was water coming from the passenger’s side of the instrument cluster rainy weather. The contact also stated that the infotainment screen intermittently failed to display as designed. No warning lights were illuminated. The vehicle was taken to two local dealers, Gosch Ford Escondido (1717 Auto Park Way S, Escondido, CA 92029) and North County Ford (450 W Vista Way, Vista, CA 92083) however, the failures could not be duplicated. The vehicle was not repaired, and the failure persisted. The manufacturer was made aware of the failure and informed the contact that the warranty had expired and advised them to file a complaint with the NHTSA Hotline. The failure mileage was 30,291.
PASSENGER DOOR WILL OPEN ON ITS OWN AT HIGHWAY SPEED. THIS HAS HAPPENED MULTIPLE TIMES. MILEAGE AT FIRST REPORT 32,783. DOOR REMAINS LATCHED BUT IS NOT SEALED AND TRIGGERS DOOR OPEN ALERTS AND DOME LIGHT.
AFTER DRIVING AND WASHING MY CAR FOR A FEW MONTHS I'VE NOTICED THAT MY REAR END BUMPER PAINT WAS BUBBLING UP ALMOST AS IF IT WANTED TO MELT. A FEW WEEKS AGO I GOT STRANDED AT THE GAS STATION BECAUSE MY CAR WOULDN'T TURN ON. IT COMPLETELY DIED, RANDOMLY. I NEEDED A JUMP. JUST RECENTLY I NOTICED MY DRIVER SEAT STITCHING WAS UNSTITCHING. MY VEHICLE ONLY HAS 35K MILES.
I'VE NOTICE AFTER A FEW MONTHS OF WASHING MY CAR I'VE NOTICED MY BACK BUMPER PAINT BUBBLING UP. ALMOST AS IF IT WAS MELTING. AND MY DRIVER SEAT STITCHING JUST STARTED UNSTITCHING. CAR HAS 35K MILES.
MY VEHICLE, MANUFACTURED JUNE 2016, IS HAVING AN OIL LEAK FROM THE ENGINE COOLER HOSE. MY SPECIFIC VIN WAS NOT RECALLED BUT THIS ISSUE STARTED LAST WEEK AND FALLS UNDER BOTH MODEL YEAR AND MANUFACTUR DATES FOR THIS RECALL FORD # (16S40). THIS OCCURS AFTER VEHICLE OPERATION ON ANY STREET, TYPICALLY AFTER THE VEHICLE COMES TO A STOP AT A LIGHT OR THE VEHICLE IS PARKED, SMOKE WITH THE ODOR OF BURNT OIL EMITS FROM THE DRIVER SIDE OF THE ENGINE BAY.
CAR MAKES A CLUNCK WHEN SHIFTING GEARS. SO BAD YOU CAN FEEL IT THOUGH THE SEAT. LOOKS LIKE MANY OTHER PEOPLE ARE HAVING SIMILAR ISSUES. IT DOES IT SITTING STILL AND MOVING.
TL* THE CONTACT OWNED A 2017 FORD MUSTANG. WHILE THE CONTACT'S SON WAS MAKING A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE VEHICLE. ALL OF THE AIR BAGS DEPLOYED EXCEPT FOR THE DRIVER'S STEERING WHEEL AIR BAG. THE DRIVER WAS INJURED AND TRANSPORTED TO THE HOSPITAL BY A FRIEND FOR MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT BY THE POLICE. THE VEHICLE WAS CURRENTLY AT THE DEALER (FIVE STAR FORD STONE MOUNTAIN, 3800 US-78, SNELLVILLE, GA 30039, (678) 384-4242). THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 9,067. *DT*JB
TAKATA RECALL
I HAVE BEEN IN 3 DIFFERENT ACCIDENTS AND NOT ONCE HAS MY AIRBAG DEPLOYED, ONE ACCIDENT DID OVER $10000 WORTH OF DAMAGE TO THE CAR AND I WAS INJURED BUT NO AIRBAG WAS INFLATED. THE WORST ONE WAS ON THE HIGHWAY WHERE A CROSSED 4 LANES OF TRAFFIC DUE TO A STEERING ISSUE AND RAN INTO THE CEMENT DIVIDER, NO AIRBAG GOING 60, THERE WERE INJURIES TO DRIVER-MYSELF
SYNC 3, RANDOMLY MY SAMSUNG GALAXY S7 LOSES BLUETOOTH CONNECTION, THEN RE-CONNECTS A FEW SECONDS LATER. I NOTICE IT BY THE MESSAGE THAT MY PHONE HAS SUCCESSFULLY CONNECTED APPEARS ON THE TOP OF THE SCREEN WHILE DRIVING. I AM NOT ON THE PHONE THAT MUCH, BUT I HAVE HAD THE BLUETOOTH CONNECTION FAIL WHILE I WAS ON THE PHONE. A FEW SECONDS LATER THE MESSAGE APPEARS THAT THE PHONE IS CONNECTED AND MY CONVERSATION CAN CONTINUE OVER THE CAR SPEAKERS/MIC. I DO NOT DROP THE CALL ON THE PHONE ITSELF. IT DISCONNECTS AT LEAST ONCE EVERY TIME I DRIVE IT, I NOTICED IT LATE 2018.
AT RANDOM TIMES MY DRIVERS SIDE WINDOW GOES UP AND DOWN ABOUT 1/2 INCH. THIS HAPPENS WHEN THE CAR IS IN MOTION AS WELL AS WHEN ITS PARKED. IT HAPPENS WHEN ITS RUNNING AND WHEN ITS NOT RUNNING. IT HAPPENS WITH THE KEYS IN IT AND OUT OF IT. THERE'S NO RHYME OR REASON TO IT. SHORTLY AFTER THE WINDOW ISSUE STARTED I BEGAN HAVING ISSUES WITH THE DRIVERS SIDE DOOR LOCKS. THE DOORS LOCK ON THEIR OWN EVEN WITH THE KEYS IN IT. I ALSO HAVE ISSUES TRYING TO UNLOCK THE DOOR. I HAVE TO TRY SEVERAL TIMES BEFORE IT WILL ACTUALLY UNLOCK.
CAR STARTED LEAKING OIL AT 2,800 MILES, BEING REPAIRED AT DEALERSHIP
MY 2017 FORD MUSTANG GT WITH ONLY 3000 MILES ON IT HAS ALMOST TO NO COOLANT IN IT IT'S BEEN A GARAGE KEPT CAR HASN'T EVEN SEEN A TRACK OR DRIVING IT HARD!! I HAVE NEVER OWNED A NEW CAR THAT JUST LOST COOLANT LIKE THAT. THE REASON I'M REPORTING THIS IS I SERIOUSLY THINK THIS IS A VERY WIDE SPREAD PROBLEM WITH ALL FORDS LINEUP FOR ALL I KNOW 2017 YEAR MY SISTER OWNS THE 2017 FORD ESCAPE WITH ONLY 10,000 MILES ON IT HER CAR WAS THE FIRST TO HAVE THIS PROBLEM WE CALL FORD THEY SAY BRING IT IN BUT THEY WON'T BE ABLE TO EVEN LOOK AT UNTIL JULY OF NEXT MONTH BECAUSE THEY HAVE SO MANY IN THE SHOP WITH COOLING ISSUES. SHE'S STUCK WITH A RENTAL FOR OVER A MONTH THEY DIDN'T EVEN WANT TO OFFER HER ONE! HOW CAN SOMEONE NOT HAVE A CAR FOR OVER A MONTH AND STILL HAVE A JOB?? BUT BACK TO MY CAR AS OF TODAY 06/18/2018 MY MUSTANG HAD THE SAME FREAKING PROBLEM NOW SO HERE WE ARE PAYING OVER $800 IN CAR PAYMENTS JUST TO BE [XXX] WITHOUT TWO CARS FOR MONTHS I THINK THIS UNACCEPTABLE AND WOULD GREATLY APPRECIATE IT IF YOU ALL COULD MAYBE LOOK INTO THIS I HONESTLY THINK THIS IS A MASSIVE RECALL THAT SHOULD BE AWARE OF ESPECIALLY LIVING IN TEXAS WHERE IT GETS 100+ DEGREES WE DRIVE MOSTLY ON A HIGHWAY EVERYDAY MIGHT BE WHEN IN MOTION NOT TOO SURE YET. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THIS LETTER IS TO DOCUMENT A SIGNIFICANT ISSUE WITH OUR FORD SHELBY GT350, VIN [XXX], MODEL YR 2017, COLOR: WHITE/BLUE, CURRENT MILEAGE: APPROXIMATELY 1600. IN EARLY MARCH 2018 UPON EXITING A STORE PARKING ONTO AND PULLING ONTO YORBA LINDA BLVD THE VEHICLE EXPERIENCED A SUDDEN POWER LOSS AND ENGINE STOP. THE VEHICLE WOULD NOT RESTART AS IT ROLLED DOWN THE STREET. WE MANAGED TO PULL IT TO THE CURB. BY CYCLING THE IGNITION SYSTEM THE VEHICLE RESTARTED ON A FOURTH ATTEMPT. EACH STARTER CYCLE WAS APPROXIMATELY 10-15 SECONDS. NO WARNING LIGHTS WERE APPARENT PRE OR POST THE EVENT. APPROXIMATELY 1 WEEK LATER, IN MID-MARCH 2018 THE VEHICLE EXPERIENCED THE SAME POWER LOSS AGAIN WHILE PULLING AWAY FROM A STOP SIGN INTO AN INTERSECTION, AGAIN IN YORBA LINDA, CA. THE VEHICLE WAS PUSHED OUT OF THE INTERSECTION, THE STARTER CYCLED, IT CYCLED TWICE FOR APPROXIMATELY 15 SECONDS EACH PERIOD AND ON THE THIRD ATTEMPTED RESTATED. NO WARNING LIGHTS WERE APPARENT PRE OR POST THE EVENT. MOST RECENTLY THE VEHICLE EXPERIENCED 2 DANGEROUS EVENTS. THE VEHICLE WAS GOING DOWNHILL ON A 2 LANE HIGHWAY AT APPROXIMATELY 60 MPH WHEN ALL POWER WAS LOST. ON A DOWNHILL THE VEHICLE COASTED IN GEAR WITH COMPRESSION ENGINE BRAKING SLOWING THE VEHICLE. THE VEHICLE WAS PULLED OVER INTO THE PULL OUT. THE INSTRUMENT PANEL WAS FULLY FUNCTIONAL BUT NO ENGINE POWER, NO WARNING LIGHTS OTHER THAN A YELLOW SQUARE SAYING THE ACCESSORIES WERE POWERED. NO WARNING LIGHTS, NO PROBLEM INDICATOR LIGHTS. THE ENGINE STARTED IMMEDIATELY AFTER REACHING A FULL STOP WITH A SINGLE PRESS OF THE IGNITION BUTTON. LATER THE SAME DAY WHILE ATTEMPTING TO GET TO A DEALERSHIP THE VEHICLE AGAIN LOST POWER WHILE BEGINNING TO ACCELERATE. SPEED WAS 64 MPH. THE VEHICLE HAD NO WARNING LIGHTS OR OTHER INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN IMMEDIATELY TO THE NEAREST DEALER. FORD HAS BEEN NOTIFIED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
CAR HAS AUDIBLE CLUNKING NOISE WHEN SHIFTING FROM GEAR TO GEAR. MANUAL TRANSMISSION.
TL* THE CONTACT OWNS A 2017 FORD MUSTANG. WHILE DRIVING 30 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE PASSENGER SIDE BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE INJURIES SUSTAINED TO THE NECK AND SHOULDERS IN THE FORM OF STIFFNESS. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED. IT WAS NOT DETERMINED WHETHER OR NOT THE VEHICLE WAS DESTROYED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.
The contact owns a 2017 Ford Mustang. The contact stated that the backup camera failed to operate as needed intermittently. The camera was pixelating and the image on the screen was blurry. The message that the “Back Over Prevention Camera” was inoperable was displayed. There were no warning lights illuminated. The vehicle was taken to the local dealer for diagnosis. The dealer determined that the electrical wiring for the camera was the cause of the failure. The dealer confirmed that the vehicle was not included in NHTSA Campaign Number: 22V082000 (Back Over Prevention) due to the manufactured date. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 24,000.
I HAD GOTTEN INTO MY CAR TO DRIVE AND HAD NOTICED MY STEERING WHEEL CAME LOOSE FROM ITS MOUNTING POINT. I WAS ABLE TO WIGGLE THE STEERING WHEEL BACK AND FOURTH WHILE STATIONARY AND PARKED, BUT WAS ABLE TO ALSO DO THIS WHILE DRIVING AND WHILE TURNING IT WAS VERY LOOSE AS WELL. THIS HAPPENED SUDDENLY AS HOURS PRIOR DROVE WITH NO PROBLEM. UPON VISITING THE FORD DEALERSHIP IMMEDIATELY THE NEXT DAY I WAS TOLD I WOULD HAVE TO WAIT AN ENTIRE WEEK BEFORE I WOULD BE ABLE TO GET AN APPOINTMENT. I HAD TO GO HOME AND FIX IT MYSELF. THE NUT THAT MOUNTS THE STEERING WHEEL WAS LOOSE AND THERE WAS ALMOST NO FACTORY LOCKTITE.
ENGINE ROD BEARING ARE DEFECTIVE OR IMPROPERLY INSTALLED. EXPERIENCING ROD BEARING PLAY, WHICH CAUSES A LOWER ENGINE TAPPING SOUND DURING ACCELERATION. ORIGINAL ENGINE EXPERIENCED THE TAPPING AT 1,600 MILES, AND REPLACEMENT ENGINE EXPERIENCED IT AT 300 MILES. PENDING 3RD ENGINE REPLACEMENT.
WHEN PULLING OUT OF A PARKING LOT THE CAR ACCELERATED TO FULL THROTTLE BY ITSELF. I PUT THE BRAKES ON AS HARD AS I COULD. IT HAD NO AFFECT ON STOPPING THE CAR OR EVEN SLOWING IT DOWN. THE CAR WENT OVER THE MEDIAN AND WAS HEADING EASTBOUND IN THE WESTBOUND LANES OF TRAFFIC. I SWERVED TO THE LEFT TO AVOID HITTING A COMMERCIAL TRUCK HEAD ON. THEN I HAD TO SWERVE TO THE RIGHT TO AVOID ANOTHER CAR HEAD ON. THE CAR WENT BACK OVER THE MEDIAN. THE CAR ENDED UP GOING OVER ANOTHER CURB INTO A FIELD BESIDE THE FREEWAY ENTRANCE RAMP.IT THEN WENT TO THE LEFT HITTING A FREEWAY CONSTRUCTION SIGN. AFTER HITTING THE SIGN IT CAUSED THE CAR TO ROTATE 180 DEGREES IN MIDAIR COMING DOWN ONTO THE RIGHT FRONT OF THE HOOD AND THEN LANDING ON THE RIGHT SIDE OF THE CAR.IT THEN ROLLED ONTO THE ROOF AND CONTINUED TO ROLL ANOTHER 180 DEGREES LANDING BACK ON ITS WHEELS RESULTING IN A FULL 360 DEGREE ROTATION.
WE PURCHASED OUR NEW MUSTANG FROM HASTING'S FORD IN GREENVILLE, NC IN NOV 2017 FOR MY WIFE'S BIRTHDAY. THIS WAS OUR FOURTH MUSTANG AND WE REALLY LOVED THE MUSTANG UNTIL THIS PURCHASE. ON DEC 13TH 2017 MY WIFE WAS DRIVING IN A 20 MPH ZONE AND MADE A RIGHT TURN AT ALMOST A STOP AND THE ACCELERATOR SUDDENLY SPED UP ON ITS OWN WHICH CAUSED HER TO GO UP ON THE CURB AND HIT A BUILDING. THE CAR STOPPED AND SHE PUT IT IN REVERSE AND IT DID IT AGAIN. SHE FINALLY TURNED THE CAR OFF. WE HAD IT TOWED TO THE BODY SHOP, WE CHECKED THE CAR MAT AND IT DID NOT CAUSE THE PROBLEM. THE BODY SHOP TOOK IT TO A LOCAL FORD DEALER AND THEY CHECKED THE COMPUTER AND STATED THAT THERE WERE NO CODES LISTED. WE RESEARCHED AND IT STATES THAT IT THE THROTTLE BODY FAILS THAT THERE WOULD BE NO CODE SENT. WE CONTACTED THE DEALER HASTING'S FORD AND THEIR COMMENT WAS THAT NO RECALLS WERE ON THE VEHICLE AND THAT WAS THEIR RESPONSE. WE CALLED FORD AND THEIR RESPONSE WAS THAT THEY HOPE IT WOULD NOT HAPPEN AGAIN. WE HAD THE CAR DAMAGE FIXED OVER $10,000.00 FOR THE REPAIRS FOR A CAR THAT HAD 497 MILES ON IT. NOW WE HAVE A NEW CAR THAT MAY KILL US ONE DAY BUT AS FORD STATED THEY HOPE IT DOESN'T HAPPEN AGAIN.
THE REAR VIEW CAMERA SOMETIMES WORKS AND SOMETIMES DOES NOT. WHEN BACKING UP, THE CAMERA SCREEN GOES BLACK
T HE VEHICLE HAS BEEN BALANCE THE WHEELS AT LEAST 4 TIMES IN THE LAST 2 MONTHS ALSO REPLACED BOTH FRONT ROTORS THE VEHICLE HAVE A VIBRATION ON THE STEERING WHEEL AROUND 50 TO 60 MILES AN HOUR ALSO HAVE A PINGING METAL SOUND WHEN YOU SHIFT ..ALSO A WOBBLE IN BETWEEN 5 TO 10 MILES AN HOUR A RIGHT REAR TIRE WAS REPLACED NO CHANGE THE VEHICLE HAVE ONLY 2200 MILES ONE FORD MECHANIC FEELS AFTER CONFIRM MY CONCERNS THAT COULD BE DRIVE LINE RELATED . DESPITE MY CONCERNS FORD IS CONTACTING AN ENGINEER TO LOOK AT THE CAR DONT KNOW WHEN EVEN AFTER A MECHANIC FOUND THIS .WHAT TO ME COULD BECOME A SAFETY ISSUE .CONTACTED FORD CORP STILL WAITING WHEN ANYONE WILL FIX MY CAR .I AM ANGRY OF THE LACK OF CARING FROM FORD DEALERS .THERE MANY FORD MUSTANG OWNERS WITH THIS PROBLEM .
MY DRIVER SIDE AIR BAG DIDN'T DEPLOY WHEN I WAS IN A CAR WRECK ON SATURDAY OCTOBER 7, 2017..
Backup camera is showing not available on a 2017 ford mustang with no remedies for 8 years.
THE REAR WINDOW DEFROSTER DOES NOT WORK
THE VEHICLE CAME STOCK WITH PERLLI P ZERO 275/40/R19'S SUMMER TRED ON REAR. I AM AN 80 YEAR OLD DRIVER AND DO NOT "BURNOUT" NOR RACE THE VEHICLE. AT 7,000 MILES THE TIRE TREAD HAD WORN TO THE INDICATORS TO REPLACE TIRES. THIS WAS NOTICED AFTER THE VEHICLE HAD DONE 180 DEGREE LOSS OF TRACTION SEVERAL TIMES. I RECENTLY HAVE REPLACED THESE TIRES WITH ALL SEASON TIRES AT 7250 MILES. PLEASE REFLECT THE PERLLIES ARE PRONE TO VERY PREMATURE WEAR.* * * THIS CHARACTERISTIC MAY CAUSE LOSS OF CONTROL AND SERIOUS INJURY, DEATH, AND PROPERTY DAMAGE.* * * THANK YOU
LOSS OF POWER STEERING. STEERING ASSIST WARNING LIGHT CAME ON. THE VEHICLE WAS PARKED. WHEN I TRIED TO PULL OFF I COULD NOT STEER THE CAR.
TL* THE CONTACT OWNED A 2017 FORD MUSTANG. THE CONTACT STATED THAT WHILE HER FIANC WAS DRIVING AT 30 MPH, THE VEHICLE HYDROPLANED AND CRASHED INTO A DITCH. THE CONTACT STATED THAT THE PASSENGER'S SIDE DOOR HINGE FRACTURED, ALLOWING THE DOOR TO OPEN VIOLENTLY. THE CONTACT STATED THAT SHE WAS NEARLY THROWN OUT FROM THE VEHICLE. THE CONTACT SUSTAINED MINOR INJURIES AND MEDICAL ATTENTION WAS SOUGHT HOWEVER, DUE TO HER PREGNANCY THE DOCTORS CHOSE NOT TO DO X-RAYS. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. THE VEHICLE WAS DESTROYED.
I ORDERED AND PURCHASED THIS VEHICLE NEW 9/2016 FROM MY FORD DEALER LIST $48,470. THIS VEHICLE HAS FROM FACTORY 20 INCH WHEELS WITH NON RUN FLAT TIRES. AFTER HAVING TIRE FAILURE I LEARNED THERE IS NO SPARE TIRE THAT CAME WITH THE VEHICLE SO I CALLED THE DEALER AND THEY SAID I NEEDED TO BUY A SPARE DONUT SPARE TIRE WHICH FITS IN TRUNK WELL. UNFORTUNATELY THE DONUT SPARE TIRE FROM FORD DOES NOT FIT ON REAR WHEELS OF MY VEHICLE WITH 20 INCH WHEELS PER FORD ENGINEERS IN DETROIT. PER FORD DEALER THERE IS NO FIX FOR MY PROBLEM BECAUSE RUN FLAT TIRES DO NOT EXIST IN THIS SIZE. MY WIFE WON'T DRIVE AND I CAN NOT DRIVE VEHICLE AS INTENDED AND ON TRIPS DUE TO THIS ISSUE. I CONSIDER THIS A SERIOUS SAFETY ISSUE AND MANUFACTURERS SHOULD NOT BE ALLOWED TO SELL A VEHICLE WITHOUT PROVIDING A SPARE TIRE FOR THE VEHICLES THEY BUILD. A FLAT BED TOW TO GET A NEW TIRE( WHEN THEY CAN LOCATE ONE) AND A CAN OF GOOP IN TRUCK IS FORDS SOLUTION.....UNACCEPTABLE
WHENEVER I TAKE OFF AND WHILE I'M DRIVING SHIFTING GEARS THE CAR MAKES A THUD OR THUMP SOUND. WHEN I FIRST PUT IT INTO GEAR IT MAKES THE THUD SOUND AND IT CONTINUES THROUGHOUT SECOND AND THIRD EVEN FOURTH GEAR. IT'S ODD BECAUSE NO OTHER CAR THAT I'VE OWNED HAS DONE THIS AND I DO NOT THINK IT'S NORMAL.
WHEN ATTEMPTING TO BRAKE, MY FOOT SOMETIMES SLIPS OFF THE CHROME BRAKE PEDAL ONTO THE GAS PEDAL. DOES IT WITH WEARING SNEAKERS AND LEATHER SOLE SHOES. VERY, VERY DANGEROUS. I AM ATTEMPTING TO GET A RUBBER PAD PUT ON THE CHROME BRAKE PEDAL.
DEALER SOLD VEHICLE WITH STOP SALE RECALL.
AUTONATION CANTON OHIO SOLD ME A DANGEROUS CAR UNDER RECALL CAR CAN CATCH FIRE WHILE DRIVING DUE TO MAJOR ENGINE OIL LEAK. *TR
TL* THE CONTACT OWNS A 2017 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V779000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/26/17*LJ *CN
TAKATA RECALL - MY 2007 MUSTANG WAS IDENTIFIED BY THE DEALER AND FORD MOTOR CO OVER A YEAR AGO NEEDING BOTH DRIVER AND PASSENGER SIDE AIRBAGS REPLACED UNDER THE TAKATA RECALL. I WAS ASKED TO BRING IT INTO THE SHOP LAST SPRING 2016 AND WAS INFORMED THEY HAD PARTS FOR THE DRIVERS SIDE ONLY AND WOULD BE CONTACTED WHEN PASSENGER SIDE PARTS WERE AVAILABLE. I HAVE RETURNED TO THE DEALERSHIP ON AVERAGE ABOUT EVERY THREE MONTHS CHECKING FOR THE PARTS FOR THE PASSENGER SIDE. AS OF TODAY 10-25-17 I STILL HAVE NOT RECEIVED THE ADDITIONAL AIRBAG PARTS NEEDED TO CORRECT THE FAULTY PARTS. THIS HAS BECOME VERY INCONVENIENT BECAUSE KNOW THE AIRBAG IS UNDER RECALL AND HAS PROBLEMS HAS INSTILLED A DEGREE OF FEAR IN BOTH MY WIFE AND I. MY WIFE HAS NOT WANTED TO RIDE IN THE CAR WITH A FAULTY AIRBAG ON HER SIDE OF THE CAR, WHICH I REALLY CAN'T BLAME HER. MY LAST VISIT TO THE DEALERSHIP RESULTED IN MY ASKING FOR THE FORD PARTS AND SERVICE MANAGERS INFORMATION WHICH I WAS DENIED, I ASKED TO SPEAK WITH THE DEALERSHIP GENERAL MANAGER AT AUTONATION FORD, 6850 HWY 121, FRISCO TX 75034, 972-335-5014, WHO NEVER ANSWERS HIS PHONE NOR RETURNS ANY PHONE MESSAGES. THIS IS VERY UNFORTUNATE FOR EVERYONE INVOLVED BUT MAINLY THE CUSTOMER WHO IS TECHNICALLY DRIVING A TIMEBOMB. MY WIFE IS REFUSING TO RIDE IN THE PASSENGER SEAT IN THE CAR FOR FEAR OF WHAT MIGHT HAPPEN IF WE WERE INVOLVED IN AN ACCIDENT, THE DEALERSHIP WON'T TALK ABOUT IT AND FORD HAS INSTRUCTED THE DEALERSHIPS NOT TO SHARE THEIR CONTACT INFO. OVER A ONE YEAR PERIOD OF TIME IS MORE THAN A REASONABLE AMOUNT OF TIME TO GET A CORRECTED PART FOR THIS CAR.