2022 Ford Mustang Complaint Log

The contact owns a 2022 Ford Mustang. The contact received notification of NHTSA Campaign Number: XXX (Fuel System, Gasoline). While driving approximately 5-10 MPH, the vehicle stalled while accelerating from a stop on two occasions. The message to "Shift to Neutral and Restart" was displayed. The local dealer was contacted and informed about a diagnostic test. The contact called another local dealer, Raceway Ford of Darlington [XXX] ); and was informed that the parts were on back order. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that a fix was not available. The manufacturer declined to provide a loaner vehicle and informed the contact to continue driving the vehicle. The failure mileage was approximately 45,066. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I scheduled my appointment to get the recalls taken care of and the car went into "protective mode" as soon as the call was made. I took it into the shop and now I have to pay for the diagnostic to turn my adaptive cruise control back on. The cruise control is a subset of the recall issue and I am being charge. It is at Metro Ford in Tupelo, Mississippi. I called the Ford recall center for help, but they put me off and said I should get a call from someone next week. I am paying for the diagnostic and repair because I have to and I need my car, but Ford is running a recall scam.

The vehicle is a 2022 Ford Mustang EcoBoost. While driving in traffic, the engine suddenly stalled and shut off without warning. This created an immediate safety risk as the vehicle lost power in the middle of active traffic flow, requiring me to quickly maneuver to avoid blocking traffic and potential collision. The issue appears consistent with a fuel delivery or fuel pressure failure, as the engine restarted immediately after the stall. Prior to this incident, the vehicle had shown intermittent warning signs including check engine light activation and suspected misfire-related alerts. The problem has not yet been fully reproduced or confirmed by a dealer as a root cause, although the vehicle has been presented for service and was found to have no active recall tied to the VIN according to the dealership. No formal inspection or diagnosis confirming the exact failed component has been completed yet. No police, insurance representatives, or manufacturer inspectors have examined the vehicle at this time. Warning lamps (check engine light) and possible misfire-related symptoms were present prior to the failure. These symptoms appeared intermittently over the weeks leading up to the stall, particularly after periods of low fuel operation. Based on the symptoms and behavior, the incident closely matches known fuel system issues reported in similar Ford Mustang EcoBoost vehicles, including those associated with fuel pressure loss leading to engine stall while driving. The suspected system involved is the low-pressure fuel delivery system (fuel pump or related components), which is available for inspection upon request.

Backup camera not working screen says see dealer. We thought car was included in ford back over prevention recall 25v442000 ford recall 25s72. however we are being told no recall exists and have to pay to fix it ourselves.

This recall describes a known safety-related defect which can stall the vehicle while driving, thus increasing the risk of a crash. After 8 months without developing a remedy, that danger remains every time I drive my beloved Mustang. Is Ford waiting for numerous deaths due to this issue before making the cure a reality? What is the explanation for the lack of a cure? Evidently Ford has produced a fine looking automobile which should sit in one's garage instead of confidently driving it.

The contact owns a 2022 Ford Mustang. The contact stated that while driving approximately 65 MPH, the vehicle lost motive power. There was no warning light illuminated. The vehicle was able to be restarted. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, parts for the recall repair were not yet available. The dealer was contacted, but the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact expressed concerns that the vehicle was unsafe to drive. The manufacturer was made aware of the failure. The approximate failure mileage was 2,623.

While driving approximately 45 mph and entering a highway, my 2022 Ford Mustang GT California Special suddenly lost power and shut off completely. The engine stalled without warning, creating a dangerous situation with surrounding traffic. I had to coast the vehicle and restart it. This vehicle has an open safety recall (NHTSA Recall Number 25V455 / Ford Recall 25S75) related to a low-pressure fuel pump failure that can cause engine stalling while driving. The recall has been open for several months, and there is currently no available remedy or repair from the manufacturer. The incident I experienced matches the recall description exactly. Despite the known safety risk, the manufacturer has not provided a fix, leaving the vehicle unsafe to operate. I am concerned for my safety and the safety of others due to the risk of repeated engine stalling at highway speeds.

The contact owns a 2022 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel system, Gasoline); however, the part for the recall repair was not available. The vehicle was taken to the dealer; however, the contact was informed that parts were not yet available. The contact stated that the unrepaired recall was a major concern. The contact stopped driving the vehicle, awaiting the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the concer,n and a case was filed. The contact had not experienced a failure.

The contact owns a 2022 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline). The contact was concerned about driving the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that parts were not yet available for the recall repair. The contact had not experienced a failure.

The contact owns a 2022 Ford Mustang. The contact stated that the rear-view camera image was blank or distorted. The contact attempted to update the software to reboot the system; however, the failure persisted. The vehicle was taken to a dealer where it was diagnosed, and the failure was associated with NHTSA Campaign Number: 25V442000 (BACK OVER PREVENTION); however, the VIN was not included in the recall repair. The vehicle was not included. The manufacturer was notified of the failure. The failure mileage was 103,244.

See attached document for complaint.

Driving at normal speeds (45-65) the passenger door will open on its own. It does it several times during a drive within 30 minutes.

Odometer roll back was found to be a problem after I bought the car and took it to a Ford dealership which they voluntarily did the Carfax for me and that is how I've come to find out that the odometer has been rolled back some point in time last year before I bought the car

Campaign 23E12 under hood liquid fuel jumper line. Gasoline smells inside vehicle and engine stalls to start after refueling. Check Engine light.

On April 6th, the AC in the car began stalling and a few days after the engine started making all sorts of noise and failing and ultimately stopped working. I kept the car in my garage until I was able to obtain the money to replace the engine. I just yesterday picked up my car from the shop that replaced the engine (where I paid $13,000). The car is back in the shop and having same stalling issues.

The contact owns a 2022 Ford Mustang. The contact stated that after being stored in the brand-new garage with concrete flooring, the vehicle failed to start without warning. The vehicle was towed to the local dealer, where it was diagnosed that the soy-based wires had been damaged by rodents. The voltage box and security box wires were chewed on by mice. The same failure had occurred the prior year. The vehicle was not repaired. The manufacturer was contacted, and confirmed there was no warranty coverage or presumption of law for a buyback. The failure mileage was approximately 6,100.

Rear camera is not working. When I put the car into reverse I get a blue screen and then an error message stating my rear camera is not available. The sensors still work, if a car/object is close to me the car does beep but I cannot see behind me using my camera. This puts my safety at risk because I cannot see behind me as well as I could with the camera and could potentially hit a car and/or object. My car is at a Ford dealership right now getting looked at to see what could be the cause of this issue. This problem has been happening for the past few months, it started as it would stop working every now and then but work for the most part and now it does not work at all.

The contact owns a 2022 Ford Mustang. The contact stated while driving 70 MPH, the passenger’s side door opened unintendedly. The message for the passenger’s side door being ajar was displayed. The contact pulled over and closed the door. While driving on the interstate, the passenger’s side door opened unintendedly again. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The approximate failure mileage was 47,000.

The contact owns a 2022 Ford Mustang. The contact received notification of NHTSA Campaign Number: 24V493000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the steering wheel seized. There was no warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the issue and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 6,220. VIN tool confirms parts not available.

He steering wheel feels loose and hard at times

The contact owns a 2022 Ford Mustang. The contact received notification of NHTSA Campaign Number: 24V493000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

My daughter was driving her 2022 Mustang GT when the rim snapped, vehicle went into a truck, started flipping on the highway, then burst into flames. My daughter had approximately 3 minutes before it was engulfed. The manufacturer, Wheel Pros, stated that the insurance company allowed us $400 for the rim, so we should be good. This looks like a defective rim. It put my daughter’s life in danger. In June 2023, there was another complaint about rims cracking from this same company. My daughters rim basically had the center of the rim still attached to the car with all lug nuts in place. The center snapped away from the barrel and tire, causing the tire to come off the car.

The contact owns a 2022 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V455000 ( Fuel System, Gasoline). The contact was concerned about driving the vehicle with an open recall due to the long distance driven to work. The contact had not experienced a failure. The local dealer was sent an email. The vehicle was not diagnosed or repaired. The manufacturer was not contacted.

Vehicle Purchased June 2023 at 1100 miles noticed a loud ticking noise , brought to dealer. Had to do repairs at top part of engine for timing chain guides not lubed correctly. brought back 1000 miles after due to a ticking noise ( ford says typewriter tick normal after oil change ) Vehicle has 2,477 miles on it with a very loud ticking noise and ford says no fix " NORMAL " been to two dealers and changed oil 3 times and each time gets louder. For a 50k plus vehicle this is unacceptable

Yes, if the NHTSA communicates with me that they need to look at my transmission, and I am either provided another equal mode of transportation or paid for my lack of ability to use my vehicle during inspection/possession/out of service by the NHTSA. 10R80 10 speed transmission was finally replaced under warranty by FORD in January. The new transmission has been problematic and getting worse since march. Transmission flairs/slips. Transmission acts as if the brakes are put on at times/acceleration is greatly decreased for no reason. Hard shifts at times… I and other others are put at risk due my car, responds erratically and this could become a safety issue by causing a crash or loss of control by the Ford MACH 1 Mustang. Transmission often is too high gear and the as a result, the engine is lugging too much. No idiot, lights or warning lights have come on this go round. The police have not inspected the transmission. I would not expect them or ask them to inspect the transmission because I would assume 99% of them would know very little to nothing about it. Same goes with the insurance company. Ford and Chevy the two manufacturers of this transmission are both aware of the multiple problems of this poorly designed and manufactured transmission. I was not sure what incident date you wanted. The first transmission or second transmission? There are multiple incidents and issues starting from my first ownership of the car when I first test drove the car and had 550 miles on it. The original and replacement transmission are both and have been problematic and unsafe.

The lane assist kept pulling to the right when the lane markings were unclear. Entering highway, lanes go from 2 to 1. We were merging when a car tried to merge into us. We moved over to the right and the lane assist pulled us into a curb. We ended up in a roll over accident and NO air bags opened or went off.

It was raining and on a bumpy road when I was in second or 3rd gear when it started to lose control a little. It slid a little, when I held the wheel straight it was still going left to right by itself,after I got control of the wheel. The steering wheel was straight but it was still going from side to side. It felt like it trying to wreck me.

LOW TIRE WARNING CAME ON. WENT TO TIRE SHOP. THEY REMOVED THE TIRE & SAID IT COULD NOT BE REPAIRED. WHILE THE TIRE WAS OFF THE RIM, HE SAID WE NEED TO TAKE PICTURES. THE SIDEWALL WAS CRACKING FROM THE INSIDE OUT. HE SAID THERE WAS NO DAMAGE ON THE OUTSIDE OF THE TIRE. PIRELLI TIRES P235/55R17 I HAVE THE PICTURES, BUT YOU WEBSITE WILL NOT ALLOW ME TO UPLOAD THEM.

RECENT SAFETY RECALLS USE REFERENCE BELOW TO GET VEHICLES RECALL REPORT (WWW.FORD.COM) RECALLS THIS IS SHARERHOLDER REQUIREMENT FOR PUBILC REQUIRE NOTIFICATION TO NHTSA 24S36: 2024 Ford Mustang 24S24: 2021-2024 Ford Bronco Sport and 2022-2023 Ford Maverick 24S16: 2022-2024 Ford Bronco Sport and Escape 24S15: 2023-2024 Ford Bronco RECENT COMPLIANCE RECALLS 24C01: 2022-2023 Ford Maverick 23C41: 2022-2024 Ford Maverick 23C36: 2022 Ford F-150 23C35: 2020-2023 Ford Mustang

On December 9, 2023, I was driving my 2022 Ford Mustang on Interstate 70 (westbound) and received the following notifications: "Pre-collision assist not available" and "Powertrain Malfunction/Reduced Power." This resulted in an inability for the car to rev above 4000 RPM which was problematic for driving on an interstate in the mountain. Additionally, driver assists were disabled. The message cleared after the car was turned off for ~ 2 hours, but the pre-collision assist intermittently incorrectly identified objects prompting braking when ACC was activated. However, about a week later, the car suffered a cracked windshield prompting replacement on 12/29/23. Following replacement, the car gave a message saying, "Front Camera Malfunction. Service Required." Despite recalibration attempts at both Safelite AutoGlass and my local Ford dealership, the camera has remained dysfunctional. Similarly, apart from the initial "Front Camera Malfunction" message upon starting the car, there is no indication that Pre-collision, adaptive cruise control, and automatic emergency braking are disabled for the duration of the drive. On 2/23/24, I received a call from Safelite stating that the "manufacturer of the windshield had issued a precautionary recall where it looks like the camera bracket can possibly detach and cause some issues with the advanced safety systems." Upon returning their call, it was confirmed that my vehicle, 2022 Ford Mustang, was affected by the precautionary recall. Therefore, I was scheduled to take my car in for a new part and told that I could seek reimbursement from Ford. However, upon further discussion with my Ford dealership and Ford Motor Company Customer Service team, I was told that they were unaware of a recall. Similarly, when further information was requested from Safelite, I was told that "we are not allowed to give out that information." As of this submission, the advanced safety systems remain inoperable.

The back windshield shattered one cold morning. The car hasn't moved or turned on in over a week.

Failure to comply in a timely manner regarding NHTSA Recall Number23V727 Summary ON YOUR VEHICLE, THE BRAKE SYSTEM WARNING INDICATOR MAY NOT ILLUMINATE IF THE BRAKE FLUID IS DEPLETED FROM THE BRAKE FLUID RESERVOIR. Safety Risk THIS MAY RESULT IN NO BRAKE SYSTEM WARNING INDICATOR WHEN THE BRAKE FLUID IS BELOW THE RECOMMENDED LEVEL IN THE MASTER CYLINDER BRAKE FLUID RESERVOIR, WHICH MAY INCREASE THE RISK OF A CRASH.

The contact owns a 2022 Ford Mustang. The contact received notification of NHTSA Campaign Number: 23V727000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the brake warning light was intermittently illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 14,200. VIN tool confirms parts not available.

The Mustang window is supposed to retract approximately 1/2" when the door is opened or shut. My vehicle does this BUT the window will not return to the fully closed position when the door is shut. This is a safety Hazzard as the window tries to fully close but then goes down a 1/2" and returns to fully closed repeatedly while I am driving; this leads to driver distraction on the road, a very hazardous situation. It also leaves the vehicle vulnerable to theft as with the window 1/2" down it is very easy for a thief to stick in a wire and activate the automatic door unlocks.

The contact owns a 2022 Ford Mustang. The contact stated that the convertible roof failed to latch and close properly. There were no warning lights illuminated. The contact stated that the handle failed to connect with the latching system. The vehicle was taken to the local dealer, who was unable to determine a fix for the failure. The vehicle was not repaired. The manufacturer was contacted and provided a claim number and referred the contact to the NHTSA Hotline. The failure mileage was approximately 761.

04/13/2023 - While on the highway my 2022 mustang GT instrument cluster and infotainment screens both went black. It took me off guard and pulled to the side of the road and soon discovered I had no turn signals or hazard lights, I am unsure if I had brake lights. I happened to be only a couple of exits away from Tasca Ford dealership in Berlin, CT so I drove directly there. They are currently in possession of the vehicle and will do diagnostics, they were fully booked and it may be a week before they get to it. No symptoms prior to incident, although there was a software update preformed earlier in the day.

The contact owns a 2022 Ford Mustang. The contact stated that the convertible top required excessive force to be opened or closed. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

Pinched weld separation, in dealership for same noise since 2023, yes problem was confirmed by repair shop and engineer from ford, popping sound in front end right side since 2023 at 5400 miles

Powertrain - The transmission when coming to a stop lurches the vehicle forward. Along with the lurching forward when slowing down it makes a loud clunk noise and makes the car and my person move forward. Propulsion - When turning into traffic the car sometimes has no power and takes about 3 seconds to get power back to the vehicle, almost causing accident.

The contact owns a 2022 Ford Mustang. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed however, the contact stated that after he released his foot to engage the brake pedal, the accelerator pedal was stuck and failed to stop the vehicle. The contact then stated that he had to engage the emergency brake to stop the vehicle. As a result, the vehicle crashed into an electrical pole. The contact sustained an injury to the nose and a concussion. The air bags deployed. No warning lights was illuminated. Medical attention was required. A police report was filed. The vehicle was towed to a tow yard. The vehicle was not diagnosed or repaired. The dealer was notified of the failure and the contact was informed that he would receive a callback. The manufacturer was notified of the failure and the contact was transferred to the NHTSA Hotline. The failure mileage was approximately 3,200.

Brake pedal was hard and vehicle would continue rolling at complete stop. Brake booster failure new vehicle.

2022 FORD MUSTANG. DEALER RELEASE OF RECALL "STOP SALE" VEHICLE.

The contact owns a 2022 Ford Mustang. The contact stated while driving 5 MPH, the rearview camera engaged while the vehicle was driving forward. There was no warning light illuminated. The contact stated that the failure recurred several times while driving. The dealer was notified of the failure and informed the contact that it was a common failure. The dealer referred the contact to the NHTSA Hotline for assistance. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 2,000.