NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2023 Ford Mustang. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
While backing up back up camera suddenly went to a blue screen unable to see anything.
While driving up hill in low gear, the vehicle suddenly will jerk, a service light will come on, and a powertrain warning will occur. When this happens, it warns that the pre-collision assist is unavailable, as well as the exhaust mode selection. Once this occurs, the vehicle becomes much more difficult to drive as the rev match no longer occurs, the vehicle no longer increases revs as you start releasing the clutch, and when in gear it becomes more jerky as you are driving along. I don't have the experience but I suspect it is essentially in a low power mode with minimal computer aid. After being able to pull off and turn the car off for a number of minutes (not off and on as that does not resolve it), the vehicle returns to normal. This has happened twice now while driving on the same section of roadway in almost the exact same spot. I previously called the dealer after the first time and they told me if it happens again to bring it in. They did not seem interested in looking at it. I will be hopefully doing that tomorrow. I am not sure if it is related, but the vehicle did seem like it was running rich earlier in the day (a slight smell of gas when driving by).
As i proceeded to get over on a highway with cars speeding, my car would not allow me to move over because it would not accerlate to be safe and my car slowed down as if there was no power as I had to get to the side of the highway to avoid getting hit as cars were traveling at a high rate of speed. My car then stopped and I was forced to move into the grass to avoid getting hit and causing a wreck. The speed limit was 80 mph and I was traveling at 72 mph. As I try to increase my speed but the car seemed it did not have enough power. The next day I called to report it and take it to the shop, I was informed to not drive the car for my safety. The diagnosis was that one of the fuel lines stopped working and the control module was a recall. My niece and myself was put in danger as well as the emotional fear to drive the car. This occured on June on June the 20th and the car was picked up on June the 24th. It was a recall issue. I was told by Ford Corporation that because it was fixed and I was safe then the matter was closed. Next incident, I reported that my lights and radio keep going off and then dimmed. I was driving, and had no lights at certain times at night. As I passed a non-lited highway, I could not see the direction I was traveling. During a rain storm at night, I had it continued to dim then go dark then back on. This was also another recall. I was advise that it was fixed so I had recourse against the manfualted ford corporation. At 16,000 miles, the tires had no tread because the same tires have been recalled. This stopped my ability to drively safe and advoid stopping when needed. There were other issues, the car was taken in. There is a current recall that the is no remedy, that I could lose sterring and the wheel will cause a crash. I am one of the 30,000 mustang that are having safety problems and are in the risk of crashes. I am in fear of driving the car, was denied of a buy back insure that I am not in danger.
The contact owns a 2023 Ford Mustang. The contact received notification of NHTSA Campaign Number: 24V493000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue and referred the contact to the NHSTA Hotline for assistance. VIN tool confirms parts not available.
The contact owns a 2023 Ford Mustang. The contact received notification of NHTSA Campaign Number: 24V493000 (Steering); however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, the steering wheel was shaking abnormally. The local dealer was contacted; however, no assistance was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,000. VIN tool confirms parts not available.
My steering wheel has a vibration, this problem started a few days ago, I wasn't sure what was happening until today that I got the recall from Ford. I'm afraid now, it's the first time in my whole life that I experienced this problem, really? this is brand new car. 3 recalls in one year.
I was driving and my steering wheel turned to the right all of a sudden and I hit a curb. The curb caused my tire to blow, messed up my wheel, and who knows how bad anything else was that was messed up from this incident.
Ongoing issues with rough idle. Threw a couple generic lean codes (p0171 and p0174) that did not stay. Stored code p061a:00-28. On my third dealer. Vehicle randomly shut off at stop sign with no codes thrown whatsoever. Tech believes the issue is the throttlebody. Ford Corp says it passes their tests and will not warranty the replacement. Ford Corp Basically said I have to wait till total part failure. Shutting off in traffic is obviously dangerous.
This is the 3rd recall no counting issue that did no include recall. One of the fuel injectors stop working and caused my car to stop while running. Without warning of fuel injector not working, my car would be hestiate to accerate and when i got the warning, i was informed to not drive the car because it would cause a wreck or without warning stop. My alert went off that my air quality inside the car was dangerous and to return the vechicle asap to ensure my safety. I have had my car in the dealership 6 times and one of the recalls can not be fixed at this time which causes my steering system to turn opposite directions and warned that it was in danger of wrecking. Not only does the problems could harm myself but as well as innocent drivers on the road. I have been with ford since 2006 and never have I experienced such suffering. I am a teacher and not having transporation or taking off of work has cost me over 2000.00 and I havent even had my a year when the issues staring happening. Ford Corporation will not ensure my safety under the lemon law, and i have had to go without the ability to support myself as well as my elderly mother. I was involved in a wreck 4 days after the car was a year old and was found at fault as I tried to stop, it car inch up by by 2 feet. I had to pay two thousand for a deductible and then my insurance was charged for used parts on my car. Ford Corporation ask me not to contact my insurance but informed me that they are no a direct car repair shop but it is represent as a collosion center with the ford name. My tires were not driveable at 21, 000 miles but was told that they were suppose to last 26, 000 miles. They were provided from Ford itself. They then put recalled tires on the car which cause me to lose traction and I could not even get them rotated with a mileage under 21,000. Currently my car has 26,000 miles and I have been put at risk on many malfunction of the car
The contact owns a 2023 Ford Mustang. The contact stated that while driving approximately 45 MPH and making a left turn the collision avoidance system erroneously light activated although no other vehicles or structures were nearby and the braking system suddenly malfunctioned causing the brake pedal to extend to the floor while pressed causing the driver lost control of the vehicle and crashed into a wall barrier. During the crash, no injuries were reported. A police report was taken at the scene and the vehicle was eventually towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 23V727000(Electrical System). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 14,000.
While attempting to accelerate at an intersection, the vehicle lurched forward. The gas peddle stopped working completely, leaving my vehicle stranded in the middle of the intersection with traffic coming from both directions. The engine was not revving when the gas peddle was being pushed. After repeatedly slamming on the gas peddle, the vehicle quickly accelerated forward, fishtailed, and sent me into oncoming traffic, very narrowly avoiding an accident.
The last two times I have went to start my vehicle it acts as if it is not in the park position. The brake is stiff and wont budge. I have to wiggle the shifter as much as it will let me fpr a couple minutes before it lets loose to start.
The contact owned a 2023 Ford Mustang. The contact received notification of NHTSA Campaign Number: 23V727000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer had not been contacted. The contact stated that while driving approximately 20 MPH and attempting to apply the brake pedal however the vehicle failed to stop causing them to crash into a nearby apartment building. The air bags did not deploy. The vehicle was towed to their insurance. There were no warning lights illuminated. A police report was filed. The vehicle was totaled. There were no injuries There was damage to the property. The manufacturer was made aware of the failure. The approximate failure mileage was 15,000. Parts distribution disconnect.
On Nov 22nd, I met with an accident. I have a safety recall notice from Ford. NHTSA Recall number is 23V727. Because of this, the brakes were faulty leading to the accident.
While piloting the vehicle at speeds between approximately 27 and 37 mile per hour, the steering becomes loose and darty, creating an unstable and potentially unsafe driving experience. The problem was reproduced by a dealer as detailed in the provided repair order. The dealer contacted the manufacturer for technical assistance. There were no warnings or messages. The issue appeared in July 2023.
Data synced from NHTSA on May 4, 2026