2025 Ford Mustang Complaint Log

I purchase the car in December 2025. Lights were working fine then. Recently I noticed an issue on the right taillights. 2 of the 3 lights were working fine, then later in the day 1 of 3 were working. Until finally none on the right side worked. When pressing the car brakes, using the turn signals to enable the taillights to indicate a right turn, unlocking/locking the vehicle, the taillights on the right side do not function. I took a look at the lights up close without removing anything and saw like if there is moisture/water in the taillights. I have read that other vehicles of 2025 same model have had similar issues. I currently have it at my dealer that my Ford app recommended.

The Main screen in the car completely went black all of the sudden with no prior warnings or signs to show cause of the outage. The duration of time was over 5 minutes and it was only the center screen not the screen behind the steering wheel it stayed on.The car mostly runs off of the center touch screen with all the braking, lane keeping, powered windows, airbags, gps etc to not have any control over any functions due to the screen outage is a big concern. It has not happened again but just this one time. I also have noticed if I put the vehicle in lane keeping control it starts to leak fluid on my feet inside the vehicle.

I was driving around 35mph, when I switched the DRIVE MODE to CUSTOM, the car went into neutral, and started to coast for a few hundred yards. I then switched it back to the standard drive mode, and it went back into gear. I proceeded on without further incident.

While driving to mass on Christmas Eve, Wednesday, December 24, 2025, my wife and I heard a loud pop. Our first question was "What was that?" as we looked at each other. Then I realize the rear window had suddenly shattered starting on the right side, and was slowly falling apart. As this was only about a mile from my home, we immediately drove home. I contacted SafeLite Auto Glass to schedule an appointment to have the glass replaced thru my insurance company. There was no warning this was about to happen, and neither one of us noticed anyone or anything near us as we were driving. As I currently have the car covered due to the forecast of snow, I will upload a picture when I take the cover off to take it to have repaired.

See attached document for complaint.

The contact leased a 2025 Ford Mustang from Avis Car Rental. The contact stated that while driving at an undisclosed speed on a cliffside highway around a curve, the rear passenger’s side window unexpectedly lowered and slammed down, causing a loud noise and allowing wind to enter the vehicle. The contact thought something had crashed into the vehicle. The contact pulled over and inspected the vehicl,e but found that there was no impact to the vehicle. Avis Car Rental was made aware of the failure and informed the contact that the vehicle was included in NHTSA Campaign Number: 25V546000 (Exterior Lighting). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was not available.

VIN: [XXX] Recall data refreshed on Aug 09,2025 0 Unrepaired Recalls associated with this VIN Transmission main control valve body replacement Recall incomplete INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Pirelli p zero rs sizes 305/30/19 and 315/30/19 . These tires are track tires, no Tread. Unsafe when the road is wet. Ford should not have put these on a car for street use. Totally unacceptable and unsafe for use in other than hot and dry roads

When shutting the door of my New Mustang the back safety glass exploded. If I had people or my dogs in that seat it could have potentially caused injuries to the occupants. Additionally in front seats due to flying glass I received pieces of glass in my arm from glass on the center arm rest.If this event happened while driving it could have caused a distraction that led to accident. There was no warning this was going to happen. Ford was alerted and after 1 month denied the replacement of the glass.