NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2019 Ford Ranger. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
The transmission is shifting hard, delay in shifting, and slipping gears. All of this started when my vehicle reached 50,000 miles. Ford has issued a TSB for the issue, but refuses to cover the cost of repairs. Ford is reporting this issue in all 10R80 transmissions installed in several of their models.
The contact owns a 2019 Ford Ranger. The contact stated that the temperature failed to adjust as needed. The contact stated that the damper was stuck. The heater was continuously blowing out hot air on the driver's side. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 19V726000 (Visibility). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and opened a case, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 25,152.
The ten-speed transmission "10R80" has Rough and harsh shifting, "upshifts and downshifts," which sometimes causes the vehicle to lunge forward unexpectedly. The dealer has reprogrammed the transmission twice with no change.
At 68k miles and one month past the 5 year warranty, the CDF drum broke off causing metal to fly loose in the transmission/ creating etchings in the transmission. The entire transmission needed to be replaced because of loss of pressure in the transmission. The vehicle was attempting to shift into first and second gear driving at 80mph.
Once the "Maintenace Required" message is displayed on the "multi-information display" (shortly prior to standard maintenance intervals), it is permanently displayed . Once the message is displayed, "meter control switches" no longer function (until reset by dealer maintenance). Enabling any ADAS feature (if not enabled) is impossible as this requires using the "meter control switches." While stopped (or not), resetting the "message indicating maintenance" procedure in the user manual does not work (page 447 in [XXX] ) as it requires functional "meter control switches": ■Resetting the message indicating maintenance is required After the required maintenance is performed according to the maintenance schedule, please reset the reminder light or message. To reset the reminder light or message, follow the procedure described below: 1 Press or of the meter control switches and select on the multi-information display. 2 Press or of the meter control switches and select “Vehicle Settings”. Then press and hold . 3 Press or of the meter control switches and select “Scheduled Maintenance”. Then press . 4 Select “Yes” and press . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The 10R80 10 speed transmission in my truck has failed, due to the steel to aluminum drum being different materials it cause pre mature catastrophic failure. the damaged components resulted in needing a full overhaul/rebuild of my transmission at my full expense. my ford dealer stated there is a known tech service bulletin about this exact failure which means ford knows there's a problem but will not fix it. the resulting damage was the sun gear has failed, the drum has failed, and there are chunks missing from gears 5,6 and 7, which also resulted in needing a new valve body, and new torque converter. i opted to take my ranger to a independent shop as i no longer trusted ford to rebuild the transmission correctly and i do also have the failed components. The safety issues were losing all drive train function randomly when in operation, on several occasions this happened on the freeway at freeway speeds, or sitting in stop and go traffic and the the truck would just rev but not go anywhere, both scenarios have happened with my kids in the vehicle putting there lives in danger. Yes the problem has been confirmed by both the ford dealer and the independent transmission shop. yes i brought the parts to the ford dealer to look at, but they do remain in my possession. no, there were lights or indicators that a failure was happening, ive done all the ford recommended maintenance at the time it was due, the hard shift had always been there but i was told that's just how it was on multiple occasions. this is a known issue and i have spoken with several other 2019-2023 ford ranger owners and majority have had the exact same issues occur.
Repeated failure of HVAC system, even after repairs, leads to not only a very cold truck in January in Maine, but inability to defrost the windshield and keep it defrosted. Repairs have been made in January 2025, April 2025, and now has to be repaired again in December 2025. My independent service provider who subscribes to OEM Ford subscriptions, was not made aware of an "internal" service memo until now. Neither from the subscription services or from contacts at a Ford dealer where he resourced parts and repair info. SSM 51313 indicates a different repair than was made on the previous two attempts. These repairs require the disassembly and reassembly of the instrument panel and are very expensive - especially when not apprised of correct. Now the SSM indicates a complete housing replacement to correct the defective part. See attached forms.
The contact owns a 2019 Ford Ranger. The contact stated that while driving at various speeds, the vehicle jerked forward while slightly depressing the accelerator pedal. There was no warning light illuminated. In addition, the transmission was shifting hard while shifting from first through third gear. The vehicle was taken to an independent mechanic to be diagnosed; however, the contact was informed that no fault codes were retrieved. The manufacturer was notified of the failure and the contact was referred to a local dealer for assistance. The vehicle was not repaired. The failure mileage was approximately 100,000.
The automatic transmission and related transmission control system malfunctioned. The vehicle experienced improper shifting and loss of gears, including a condition in which 4th gear is disabled due to a failsafe logic triggered by the transmission control module. The vehicle and all affected components are currently available for inspection upon request and are at a Ford-authorized dealership. This malfunction posed a safety risk because the vehicle was unable to shift normally or maintain consistent acceleration. The unpredictable shifting and loss of gears could create hazardous situations when merging, accelerating, or driving at highway speeds, potentially endangering the driver and others. The problem has been reproduced and confirmed by a Ford dealership. After inspection and diagnostic testing, the dealership advised that the transmission requires replacement. The vehicle has been inspected by a Ford-authorized dealer. It has not been inspected by the manufacturer directly, police, or insurance representatives (UNKNOWN). Prior to the failure, warning messages and drivability symptoms were present. Specifically, the transmission control module detected an issue when attempting to shift into 4th gear, triggering a failsafe mode that disabled 4th gear for the remainder of the key cycle. These symptoms appeared before the full transmission failure and progressively worsened over time.
The contact owns a 2019 Ford Ranger. The contact stated that while driving at an undisclosed speed, the vehicle independently accelerated. The contact turned off the vehicle for the vehicle to stop. The vehicle was taken to the dealer to be diagnosed, and the contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 65,000.
In my 2019 Ford Ranger, which has 75,570 miles, on [XXX], I was at a stop sign on [XXX] , at [XXX] , near Statesboro, GA, waiting for a break in traffic to safely cross. When a safe break occurred, I proceeded to cross, and at about the halfway point of crossing, the transmission bucked, and the truck began to slow to a halt. As a tractor trailer was bearing down on me broadside, the transmission jumped into gear, and I was able to proceed, and narrowly avoided a broadside collision. Afterward, the warning lamp indicated a powertrain malfunction (wrench) light. I took the truck to my local Autozone, where I used their OBD, and the test result fault was "Power Train System, P07F7-00, Gear 10 Incorrect Ratio". I have an appointment at Metter Ford to repair the issue on January 17th, 2025. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Transmission failer. Lurches at start up even in park refuses to shift gears
Rear leaf springs cracked, rusted, and broke on my 2015 Ford Ranger. Repair of one side estimate to be $1000
In the past 3 months, my 2019 Ford ranger has had a multitude of issues come up all at once. First, my transmission destroyed a gear and needed to be rebuilt. Next was an engine misfire code that Ford detected, and ended up being spark plugs at 66k miles. The current issue is that my fan clutch failed, causing it to rip off the wiring harness that was nearby that led to the oil pressure sensor. This caused an instant loss in power on the highway and almost caused an accident. This truck has been given servicing on every mileage checkpoint that it was suppose to.
I HAD NOTED SEVERAL MONTHS AGO THAT THE BACK OS THE BACK SEAT WOULD NOT LATCH LEAVING IT TO SWING FORWARD WHEN COMING TO A STOP AND SLAMMING BACK WHEN ACCELERATING. WHEN I CHECKED THE LATCH I COULD NOT REMEDY THE PROBLEM. I BROUGHT MY TRUCK INTO CAPITAL FORD IN CARSON CITY FOR SOME OTHER PROBLEM AND ASKED THEM TO TAKE A LOOK AT THE SEAT PROBLEM. AFTER OTHER REPAIRS WERE DONE, MY SERVICE ADVISOR, JOSEPH CONROY ADVISED ME THAT THE REPAIR OF THE SEAT WOULD COST APPROX. $400-$500. CONROY ALSO RELATED THAT THE LATCH PART WOULD NEED TO BE REPLACED. I ASKED WHAT COULD HAVE CAUSED THE PART TO FAIL AND HE REPLIED BY SAYING THAT THE PART HAD GONE THROUGH A RE-DESIGN AND A SERVICE BULLETIN FOR THE REPAIR WAS SENT OUT TO DEALERSHIPS. WHEN I SAID THAT THIS APPEARED TO BE A SAFETY RECALL ISSUE AND THAT I HAD NOT RECEIVED ANY NOTICE OF THE PART REDESIGN, HE TOLD ME TO CONTACT FORD. I CONTACTED FORD AND WAS ASSIGNED TO "LAPORTIA" AS MY ADVISOR AND SHE IS WORKING TOWARDS SECURING FINANCIAL ASSISTANCE TO PAY FOR THE REPAIR, BUT NO INTEREST IN THE SAFETY ASPECT OF THE COMPLAINT. MY TRUCK'S ORIGINAL WARRANTY ENDED JUST THIS PAST DECEMBER BUT IS STILL COVERED BY AN EXTENDED WARRANTY.
The contact owns a 2019 Ford Ranger. The contact stated while driving 10 MPH in the driveway and depressing the brake pedal to make a turn, the vehicle lunged forward and accelerated unintendedly. The contact stated that upon depressing the brake pedal, the vehicle failed to respond. The contact continuously depressed the brake pedal until the vehicle responded as needed. There was no warning light illuminated. The dealer was notified of the failure and informed the contact that the VIN was not included in a related recall. The contact stated while her husband was in the process of parking the vehicle in the driveway, the contact's husband depressed the accelerator pedal to drive forward, and the failure recurred, causing the vehicle to crash into two other unoccupied vehicles that were parked in the driveway. The air bags did not deploy. There was no injury sustained. No police report was filed. There was no property damage. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 11,055.
Transmission jerky. Trying to come up with a solution.
Transmission has been slipping from gears 3 into 4th & 7th into 8th. Also check engine light turns on & a wrench symbols. Then a notification pops up on my ford app in my iPhone stating powertrain 4 wheel drive problems. My vechile looses all boost from turbo and un bale to get up to any type of speed within the original engine’s capabilities.
The contact owns a 2019 Ford Ranger. The contact stated while driving 65-70 MPH, the transmission was slipping. The wrench symbol was displayed on the instrument panel. The check service manual message was displayed. The vehicle was taken to the local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The dealer informed the contact that there was no warranty coverage on the vehicle for the repair. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.
Apparently the heater box in the 2019 Ranger is prone to warping. This leads to malfunctions in the heat/ac in the cabin. They tell me if I don’t get it replaced I could wind up getting ac instead of heat. This would be a real problem in winter weather, as I may not be able to keep the windshield clear without heat. I saw many complaints about this happening to owners of the 2019 Ford Ranger. The fix is to remove the dashboard to install a new box at a cost of 2200.00, according to the Ford dealership I bought the truck from.
The contact owns a 2019 Ford Ranger. The contact stated that while driving at various speeds on several occasions, the vehicle downshifted unexpectedly. An unknown warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
Transmission 10R80, 10 speed. Had HARD shifting, 1st to 2nd gear, excessive engine RPM in 1st gear then dropping hard into 2nd causing tire squawk. Hesitation in power after hard shift causing loss of acceleration, dangerous in heavy traffic. No warning lights and no fault codes produced. Warranty time period expired mid June 2024. Mileage at 52236 was under 60000 limit. Ford dealership refused to cover any costs. Complaints filed with Ford Motor Company twice. Corp refused any support or compensation. Vehicle was taken to independent Certified Mechanic who verified the problems. Mechanic followed Ford Technical Bulletins to make repairs. Three separate steps in the repair process produced no favorable results. Transmission had to be removed and rebuilt with Ford factory OEM parts. Several parts replaced were of new design, indicating Ford knows of the problems and is attempting to redesign the transmission, but NOT supporting customers out of warranty. Since this was our only vehicle a rental was needed for two weeks while the repair process was followed per Ford Technical Bulletins. Total cost of repairs $7301.82 for vehicle 2 months out of warranty with less than 53000 miles. Also having problems with the Sync System that the dealership also refused to even test at no charge. Since we did not feel safe with this vehicle, nor did it seem reliable, we traded the truck in for a Nissan. We are seeking reimbursement for all costs of repairs and rental cars. Ford needs to issue a recall and reimburse customers regardless of miles and warranty expirations. I have receipts for all expenditures and all parts removed and replaced on/in the transmission. Documents can be supplied upon request.
i HAVE A 10R80 10 SPEED TRANSMISSION WITH 102,OOO MILES . IT STARTED BUCKING ON ME WHEN CHANGING GEARS AND SOMETIMES FEELS LIKE NO POWER OR SOMETIMES WANTS TO SPEED UP ON ME. KIND OF SCARY WHEN MERGING INTO TRAFFIC ON HIGHWY
The seat belt does not engage.
There is insufficient shielding to prevent water from reaching the top of the engine. This results in water dripping on the coil packs and also entering the spark plug wells, causing loss of spark and reduced engine output. Over time, this issue also leads to rust in the engine head, potentially resulting in engine failure. Additionally, water can reach the EGR DPFE sensor, causing the engine to hesitate and shutter at various speeds. Both of these issues together cause a misfire when applying the accelerator and will cause the vehicle to initially hesitate then surge forward. Even with the engine cover, the venting at the base of the windshield allows water to drip down on the engine head, causing the above issues. Ford does recognize that there is an issue and have written several TSBs on the it.
The check engine light illuminated after leaving residence and traveling less than 5 miles. Had the vehicle check by a certified ASE mechanic, He stated that my vehicle had a misfire code (PO300), if it was a PO301 OR PO302 or etc, it would indicate a specific coil was misfiring, but the PO300 is a general misfire code. Vehicle is jerking, pulling, bogging down as if doesn't want to go forward or is losing power, mechanic changed the spark pulls the first time thinking it was time due to mileage of the vehicle, and cleared the code. One week later check engine light is back on with the same PO300 code, he says we can try changing the coils next to see if this fixes the problem. I called my local ford dealer, who says the will charge me $167 dollars to diagnose the problem, and tell me whats wrong. After I have already told them what the problem is and what the code is for the problem. Which is the same code i got from my $40 code reader is the same code he got from his $1500 code reader, so what can the tell me for $ 167 that i dont already know and have told them, and from further research on recalls for this vehicle, I have found that they already know this problem exist. Ford should be responsible for repairing this know issue of engine misfires before someone dies from this engine shutting down while driving and causing a fatality on the highway.
My 2019 Ford Ranger (Lariat) has as what I've discovered is a habitual problem that many other Ford Ranger owners are experiencing. While driving at lower speeds (28-40 mph) the trucks transmission will begin to knock and buck very hard. I've noticed, according to the gear indicator, that it is in either 7th or 8th gear. The problem has gotten consistently worse and I'm in fear of greater damage to the mechanics, or worse, a potential accident if it completely gives out while driving. - The truck has not had any modifications what-so-ever that would have in any way affected the transmission.
I took this vehicle in on 5-19-2020 for recall (19543/NSTSA Recall 19V-839). Local dealership removed skid plate, inspection/pass. Over the next 3 yrs. the p/u was taken in because of battery drainage & then battery replacement. May 2024 it was taken in as all the rear lights stopped working (exactly what was stated in the recall letter would happen). Was told at the time that the topper, which a very reputable dealer put on, did the wiring wrong so I was charged over $1300 for repairing the wiring. The topper was put on in 2019, recall was 2020, and nothing was found then. An inspection was done and not replacement of rear lights wiring. I came very close to several rear-end collisions as I hadn't realized no rear lights in May 2024. Now, I'm getting "System Off to save battery. Please turn ignition off or start engine" again on the console. I've contacted Ford at Dearborn and was referred back to local dealership and they have given me the run around. I was in a week and half ago to show them all the paperwork, was told they'd look it over and give me a call. I've heard nothing. I'm upset that the recall work wasn't done in 2020 but had to pay for the same work to be done in 2024. Since the work done in May 2024 really didn't handle the battery being drained, I'd like a new pickup as this one seems to be a lemon, or the dealership isn't doing what they said they did. I have paperwork, but it wouldn't scan onto document.
Manufacture defected valve cover allows water to gather and leak into coils causing vehicle to shut down at highway speeds ! This is EXTREMELY dangerous and FORD admitted knowing of the issue and even has an active internal fix but demands payment to fix issue. My service advisor said Ford has known of this issue but would only repair if the customer pays for it. Please take this matter under heavy consideration as I nearly lost my life on [XXX] . I have personally read over 7300 online complaints of similar findings from not only Ford Ranger owners , but mechanics from private shops to Ford certified repair shops. Please , please, please contact Ford customer care, they will tell you there is a know issue that they agree poses a threat to drivers . Thank you very much . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2019 Ford Ranger. The contact stated that while driving at approximately 65 MPH, the vehicle started losing motive power. The check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with an ERG failure. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact related the failure to the Customer Satisfaction Program: 21M03. The failure mileage was approximately 185,000.
I lose power in my vehicle and the code is saying something about my exhaust not showing the correct air pressure. This is causing my truck to shake and gas and brake pedal to stiffen while driving
The contact owns a 2019 Ford Ranger. The contact stated while driving from a complete stop and up to 45 MPH, the vehicle jerked, lunged, and shuddered while the transmission was shifting gear. Additionally, the contact stated that the transmission was slipping while in low gear and in higher gears. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 78,000. The VIN was not available.
The contact owns a 2019 Ford Ranger. The contact stated that there was a misfire in the engine. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that there was water build up in the spark plug wells, and there were signs of corrosion on electrical component. The vehicle was not repaired. The manufacturer was contacted and informed the contact about Technical Service Bulletin Number: 23-2011 and referred the contact to the NHTSA Hotline. The failure mileage was approximately 81,000.
When turning on to another road and accelerating, engine will suddenly loose all power. releasing accelerator will regain some power until vehicle speed increases. Throttle control is often erratic and transmission shifting is inconsistent resulting in hard clunks during shift. Pulling into traffic with a sudden loss of power leaves me vulnerable to a collision.
HVAC BLOWER MOTOR NEEDS REPLACED AND EVAP BOX PER FORD DEALERSHIP TODD JUDY FORD. THERE HAS BEEN A PREVIOUS RECALL ON THE SAME MODEL FORD RANGER YEAR 2019. AIR CONDITIONING WORK FINE ON THE PASSENGER VENTS BUT BLOWS OUT HOT AIR ON DRIVERS SIDE. 2 SEPARATE MECHANICS AT INDEPENDENT MECHANIC AND TODD JUDY FORD DEALERSHIP REPORT THERE HAVE BEEN PROBLEMS WITH THE FORD RANGER AIR CONDITIONING AND HEATING SYSTEM REGARDING DUAL TEMPERATURE UNITS. DEALERSHIP REPORTS THAT THIS IS NOT COVERED UNDER WARRANTY AND IS ESTIMATED $3200 IN REPAIR. THE INDEPENDENT MECHANIC IS NOT ABLE TO OBTAIN THE PART AND DISCOVERED THERE WAS A PREVIOUS RECALL ON THIS PART ON THE 2019 FORD RANGER. I HAVE CONTACTED FORD CUSTOMER SERVICE DEPARTMENT AND THEY SPECIFY THAT THIS PART AND FAILURE OF MY 2019 FORD RANGER DOES NOT HAVE MY VEHICLE LISTED UNDER THE RECALL ALTHOUGH IT IS THE SAME MODEL. THE PROBLEM WAS DISCOVERED ON [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The vehicle skips gears when upshifting and does not shift through all the gears when in cruise mode. The truck will buck and bang jolting the passengers and appear to stall out without any warning. This has happened on numerous occasions and has even stalled out in the middle of a very busy intersection almost causing a collision by the truck not having enough power to coast through the intersection. Based on conversations with the dealership, this is not an isolated issue with our vehicle.
Airbags: passenger rear and front side airbags did not deploy after being struck on the passenger side by another vehicle. Seatbelts: were ineffective Vehicle was sold due to system failures and equipment issues. Safety: Head and body trauma due to non deployment. Inspection: Unknown No system messages before collision
Transmission is in signs of failure. Ford is offering updates to the computer to attempt to remedy the issue. Very similar behavior across all models with this family of 10 speed transmissions. Discouraging for owners just coming out of warranty. TSBs show Ford knows of these issues. No warning lights, violent shifting and worse yet when the vehicle is cold the shift will be missed and make it extremely dangerous when merging into traffic. I feel like I am about to be rear ended every day leaving work. There is no way these transmissions are 'okay' or that this is considered the 'new-norm' that the Ford Dealer is pushing. I have some dash cam footage that I shared with Ford (and on my personal youtube account).
There's something wrong with the heater motor or the heater itself. When the heat is on even at the lowest setting the heat is too high. It gets very hot in the vehicle and I have to turn the heat off. The vehicle will fog up when the heater is turned off. There's also a smell like something's burning or overheating and there are clicking noises coming from behind the radio/ heater area. Also If the AC is turned on only the passenger side gets cold, and the driver side blows very hot air. The heat is on even in AC mode, very frustrating.
Truck has noticeable hard shifts into reverse and drive. Sometimes searching for gear while accelerating.
2019 Ford Rangers were shipped without an engine cover to protect the engine from water intrusion. This, along with the design of the plastic cowl at the base of the windshield being a 2 piece design with a seam directly over the engine bay, allows water to drain into the engine bay during periods of heavy rain. Water will drain from the windshield into the top of the engine, and begin filling the spark plug wells under the ignition coil boots and into the engine head. This water intrusion can cause engine misfire codes as well as a loss of power while driving, and on multiple instances while merging into traffic, the engine would bog down. It wasn't until the most recent occurrence that a check engine light came on. I immediately pulled into a shop and they found the plug wells were rusted, corroded and full of water from this happening since the day it rolled off the lot in 2019. I have had an independent mechanic assess the damage as well as had the vehicle towed to a local Ford dealer and they found the same condition- with the only solution to replace the engine head as they are unable to remove the plugs due to the damage caused by the water intrusion. An owner should not have to be concerned with parking or driving a vehicle in the rain and whether it will suddenly lose power while driving at highway speeds. This is a safety issue that Ford should be forced to take care of. They are aware of the issue and have been as they have issued multiple service bulletins with a solution for misfires to change plugs and install an engine cover. An engine cover has no bearing on an engine misfire but it shows Ford knows water is getting into engines and causing these problems. Engine/plugs/coils failed, it is available for inspection. Mine and public safety was at risk when driving as it lost power merging into traffic. Problem has been confirmed by dealer and independent mechanic. Last instance (2/9/24) was first time a CEL came on while driving
The contact owns a 2019 Ford Ranger. The contact stated that while driving at various speeds, the lights on the instrument panel became inoperable, causing the vehicle to lose power. The contact stated that the messages “Unsafe Driving” and “Head-on Collision" were displayed. The contact waited until the engine cooled down before restarting and driving the vehicle. The contact stated that the vehicle also experienced a failure with A/C unit, and the failures became more persistent. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 42,000.
Known issue with 2019 Ford Rangers where they've issued a safety recall on SOME, but not ALL Rangers in that year. Related to SSM [XXX]: 2019-2020 Ranger - Climate Control Temperature Will Not Adjust With Clicking/Snapping Noise From The Dash - Built On Or Before 30-Jul-2020. Related to recall 19S34. There is an online thread with over 20 pages on [XXX] [XXX] ) where numerous people have reported this issue where one side no longer has A/C. This is dangerous as A/C is required in the winter to help dehumidify the air before it goes across the heater core to defrost the windshield. Ford does not want to issue a recall for all models because it's a labor intensive costly repair to replace the HVAC Distribution Box. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2019 Ford Ranger. The contact stated while driving from a complete stop, the vehicle was jerking, and the transmission was slipping and shifting hard. There was no warning light illuminated. The contact stated that the failure mostly occurred while driving from 0-20 MPH. The vehicle was taken to the dealer, where it was diagnosed, and the dealer determined that the transmission needed to be replaced. The dealer informed the contact the manufacturer was contacted and offered to partially cover the cost of the repair. The vehicle was not repaired. The failure mileage was approximately 67,800.
THE TRANSMISSION "BUCKING" DURING SPEED ACCELERATION. THIS CAUSES THE VEHICLE TO DE-ACCELERATE BEFORE ACCELERATING TO DESIRE SPEED. PROBLEM: PROGRAMIMG OF THE PCM FOR THE TRANSMISSION. ACCORDING TO THE DATA COLLECTED ON THE FORD FORUM THIS PROBLEM AFFECTS ALL FORD RANGER FOR 2019 MODELS.
Heater box went out due to a defective heater door. This caused the front windshield to ice over and not being able to see other traffic. No warm air would come out of the vents .Heater box was replaced by the Dealer at the cost to owner.
See attachment for complaint
The contact owns a 2019 Ford Ranger. The contact stated that while driving at approximately 35 MPH, the vehicle lunged forward while shifting gear. There were no warning lights illuminated. The contact called the local dealer and scheduled an appointment. The vehicle was not yet diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 26,800.
My seat belt buckle stopped working (part number KB3Z-2161203-AB) and despite the fact that my truck is less than 5 years old and has less than 60K miles on it Ford's service system says this part is not covered under the 5 year 60K mile Safety Restraint System nor the Premium Care extended warranties I have on the truck. Documentation for the warranties suggests it does but the system the Ford service techs use says no. When I've escalated to Customer Care, they claim "there is nothing they can do." Ford Protect (warranty department) says the same thing. A helpful Ford tech on the internet claims he looked into it and says the problem is that the Ford service system has the part misclassified as a "trim" part and not a "safety" part so it only recognizes it as something covered by the 3 year 36K mile bumper to bumper warranty. When I pressed and they sent me to Ford Financial Assistance for a "Goodwill Repair" I was told they would only cover 40%. I have presented pictures to Ford of their own warranty documentation that clearly states the seat belt buckles are covered and they repeatedly have pushed back saying "there is nothing we can do, it's denied." Bringing it to your attention in the hopes you can help me find the right folks at Ford to remedy this issue as anyone who has a Ford with this same base part number (2161203) is going to have this problem. I'm attaching a copy of the Ford Warranty Safety Section and a copy of the online listing for the Seat Belt Buckle.
2019 Ranger went into limp mode in traffic at the worst possible time. Error code appeared and referred to transmission fault at roughly 38k. Was taken to ford and I was told PCM just needed updating. By 45k the transmission was right back to shifting rough with sudden shifts jerking the truck. Called Ford to say hey it’s not right still. It’s continuing to downshift from 10th gear at 65mph instantly down to 3rd gear nearly ripping the transmission out. Every Ford dealership within 3.5hrs from me all told me the same thing. “We are told to say it’s normal for the 10r80 to do hard shifts. Ford knows they are a problem but want issue a recall, the only thing you can do it blow up the transmission while your under 60k warranty so they have no choice but to replace it.” Now at 80k I’m screwed and have to spend nearly 8k to fix the transmission ford said was fine.