NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2019 Ford Ranger. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
THE HORN DOES NOT ALWAYS SOUND WHEN YOU PRESS THE HORN SWITCH ON THE STEERING WHEEL. IT IS ESPECIALLY NOT LIKELY TO SOUND IF YOU TRY TO SOUND THE HORN IN AN EMERGENCY
WHILE COMING TO A COMPLETE STOP, THE TRUCK SURGES FORWARD. IT HAS HAPPENED 6+ TIMES WITHIN 16,000 MILES, EVERY TIME IT FEELS LIKE I WAS JUST REAR ENDED BY THE VEHICLE BEHIND ME. FORTUNATELY, NO ACCIDENTS HAVE OCCURRED AS A RESULT OF THIS. THE UNINTENDED ACCELERATION BUMPS THE TRUCK FORWARD ANYWHERE FROM 10 TO 15 FEET AS I AM SLOWING DOWN. IT HAPPENS FROM 5MPH AND UNDER. THE TRANSMISSION WAS CHECKED BY THE DEALER BUT NO ISSUE WAS FOUND. THE TRUCK IS CURRENTLY AT A FORD DEALER FOR THE SECOND TIME FOR THIS ISSUE. THEY ARE REPLACING THE GAS PEDAL.
ON WEDNESDAY OCT. 14, 2020 ON A TRIP FROM GAINESVILLE, GA TO PENSACOLA, FL I EXPERIENCED A PROBLEM WITH THIS VEHICLE THAT I WOULD CLASSIFY AS POTENTIALLY CATASTROPHIC. WHILE DRIVING ON THE INTERSTATE (I-85), I USED THE CRUISE CONTROL SEVERAL TIMES AT SPEEDS BETWEEN 60 -70 MPH. IN MONTGOMERY, AL, I EXITED OFF THE INTERSTATE AND STOPPED AT A STOP LIGHT. ALL OF A SUDDEN THE ACCELERATION INCREASED WHERE I HAD TO PUT MAXIMUM PRESSURE ON THE BRAKES TO PREVENT THE TRUCK FROM CRASHING INTO PASSING TRAFFIC. I THEN MOVED THE SELECT SHIFT FROM DRIVE TO NEUTRAL AND THEN TO PARK, WHICH STOPPED THE ACCELERATION. THE ACCELERATION WAS SO SEVERE THAT THE REAR WHEELS WERE SPINNING. AGAIN WE EXPERIENCED THE SAME PROBLEM TWICE MORE ON OUR WAY TO PENSACOLA AT VARIOUS STOP LIGHTS. THAT DAY I HAD NOT YET DETERMINED THAT THERE MAY BE AN ISSUE WITH THE OPERATION OF CRUISE CONTROL. THE NEXT MORNING THURSDAY, OCT. 15, I BROUGHT THE TRUCK INTO WORLD FORD IN PENSACOLA, FL. FOR A DIAGNOSIS. THE SERVICE TECHNICIAN TOOK THE TRUCK OUT ON THE HIGHWAY BUT WAS NOT ABLE TO DUPLICATE THE PROBLEM. WHEN HE USED THE DIAGNOSIS MACHINE HE DETECTED A GLITCH IN TEST A4 WHICH INDICATED AN INTERMITTENT INOPERATIVE BRAKE LAMP SWITCH. HE WAS NOT 100% SURE THE BRAKE LAMP SWITCH WAS THE CAUSE OF THE PROBLEM BUT HE CHANGED THE SWITCH. HE WAS VERY CONCERNED OF THE POTENTIAL SERIOUSNESS OF THE SITUATION. WE NEVER HAD ANOTHER ISSUE WHILE IN PENSACOLA OR ON THE WAY HOME, BUT I NEVER TURNED THE CRUISE CONTROL ON, AS MY CONFIDENCE LEVEL WAS STILL VERY LOW.
TL* THE CONTACT OWNS A 2019 FORD RANGER. THE CONTACT STATED THAT A CHIPMUNK ENTERED INTO THE VEHICLE AND ATE SOME ELECTRICAL WIRES. THE VEHICLE WAS TAKEN TO BILL DUBE TOYOTA (40 DOVER POINT RD, DOVER, NH 03820; (603) 749-5500), WHERE IT WAS DIAGNOSED WITH NEEDING THE HEATING UNIT TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.
2019 FORD RANGER WITH LESS THAN 600 MILES ON THE ODOMETER. THE DRIVE SHAFT FELL OUT. WHILE DRIVING ON THE FREEWAY ABOUT 60 MPH I STARTED NOTICING A STRONG VIBRATION. WHEN EXITING THE HIGHWAY THE VIBRATION BECAME A VIOLENT SHAKE AND BANGING NOISE.
2019 FORD RANGER PURCHASED NOV. 2019 HAS 18,00 MILES. TIRES WEARING OUT ON INSIDE FRONT TIRES. BROUGHT TO DEALER FOR ALIGNMENT, BUT THEY WERE BUSY, TOOK IT TO NEARBY SHOP AND THEY ALIGNED IT, BUT SAID IT WAS NOT THAT OUT OF ALIGNMENT. THEY CHECKED THE TIRES AND STATED THAT ALL 4 TIRES WERE SEPARATED.
AFTER THE AUTO START STOP FEATURE ENGAGES AT A STOP, THE ENGINE BEGINS TO RE-START BUT THEN SHUTS DOWN COMPLETELY ALONG WITH ALL ELECTRIC FUNCTIONS IN THE VEHICLE. CANNOT ENGAGE HAZARD LIGHTS OR RE-START THE ENGINE UNTIL THE THE BATTERY IS JUMP-STARTED. ONCE THE VEHICLE IS JUMPED, IT FUNCTIONS NORMALLY AND DOES NOT DISPLAY ANY BATTERY OR CHECK ENGINE INDICATOR. THIS HAPPENED ONCE AT A STOP SIGN IN A RESIDENTIAL AREA, AND AGAIN AT A RED LIGHT ON A MULTI-LANE BOULEVARD WITH SPEED LIMIT 45 MPH.
SAFETY RECALL 19V-839 HAVE LETTER STATING PARTS ARE AVAILABLE TOOK VEHICLE IN TO DEALER 07/23/2020 NO PARTS AVAILABLE, IT IS 08/04/2020 STILL NO PARTS AVAILABLE AND DEALER CAN NOT TELL ME WHEN PARTS WILL BE AVAILABLE.
CHASSIS CORROSION PROBLEMS. DEALER TRADED THE UNIT FOR ANOTHER. NOTE SEVERAL WITH THE SAME CORROSION PROBLEM.
CORROSION PROBLEMS ON THE CHASSIS WILL BE CORRECTED BY DELAER. IT IS NOT THE FIRST VEHICLE OF THIS MODEL THAT I SEE WITH THE SAME PROBLEM. I HAVE MORE PHOTOS.
TL* THE CONTACT OWNS A 2019 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V839000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
WHEN TRYING TO SET THE CRUISE CONTROL SPEED THE VEHICLE WILL CONTINUE ACCELERATING CONSTANTLY. THE TRUCK WILL NOT SET AT THE DESIRED SPEED AND WILL KEEP GOING FASTER AND FASTER. THE ONLY WAY STOP THE INCREASING ACCELERATION PROCESS IS STEPPING ON THE BRAKE, MAYBE TURNING THE CRUISE CONTROL OFF. THIS HAPPENED EVERY TIME I TRIED TO SET THE CRUISE CONTROL SPEED WITH THE BOTTOM ON THE RIGHT SIDE OF THE WHEEL. I REPLICATED THE ISSUE TWICE IN THE PARKWAY JUST TO MAKE SURE THIS WAS NOT MY FAULT. THE FIRST TIME THIS HAPPENED WAS TOTALLY UNEXPECTED, THE CAR WAS NEW.
I RECEIVED NOTIFICATION FROM FORDPASS THAT MY 2019 RANGER WAS IN DEEP SLEEP MODE AND THAT I NEEDED TO MANUALLY START IT. I GOT INTO THE VEHICLE AND DEPRESSED THE BRAKE PEDAL AS NORMAL AND PRESSED THE START BUTTON. MANY THINGS HAPPENED SIMULTANEOUSLY. MOSTLY LIGHTS FLASHING ON THE DASH AND EVENTUALLY THE HEADLIGHTS SEEMED TO BE SENDING MORSE CODE. BUT THE ENGINE BARELY RESPONDED AT ALL. LATER I HOOKED UP A BATTERY CHARGER AND WHEN SWITCHED ON THE GAUGE BOUNCED BACK AND FORTH SO FAST IT APPEARED TO BE AN AIRCRAFT PROPELLER. THE VEHICLE WAS STATIONARY IN MY DRIVEWAY.
BRAKE PEDAL TRAVELS PAST THE GAS PEDAL WHEN MAKING A NORMAL STOP CREATING THE POSSIBILITY OF APPLYING PRESSURE TO THE ACCELERATOR UNLESS CARE IS TAKEN. BRAKE PEDAL CONTINUES TO FADE TO THE BRAKE STOP WITH MODERATE PRESSURE IF VEHICLE IS STOPPED ON A HILL. FORD MOTOR COMPANY ATTEMPTED ONE REPAIR WHICH CONSISTED OF BLEEDING THE BRAKES WHICH RESULTED IN NO IMPROVEMENT. NOW FORD CONTENDS THAT THE BRAKES ARE OPERATING NORMALLY AND REFUSE TO MAKE FURTHER REPAIRS
THE PASSENGER SIDE FRONT WINDOW IS DEVELOPING SEVERAL SNOWFLAKE LIKE DEFECTS IN BETWEEN THE GLASS. THESE ARE THREE TO FOUR INCHES IN DIAMETER AND IMPEDE THE SIDE VISION OF THE VEHICLE. FORD IS REFUSING TO REPLACE THE GLASS. THIS IS A SAFETY HAZARD AND NEEDS TO BE INVESTIGATED. THE SIZE GROWS AN 1/8 INCH A DAY AND DOES NOT STOP. THE SPOT IN THE PICTURE IS NEARLY DOUBLE IN SIZE NOW. *TR
PURCHASED A 2019 FORD RANGER IN JUNE 2020. IN JULY, I NOTICED THAT THE IGNITION TRIM RING BEZEL, A PART TO SECURE THE IGNITION CYLINDER TO THE STEERING COLUMN WAS MISSING AND THE CYLINDER COULD POSSIBLY DETACH. I CONTACTED THE DEALERSHIP TWICE AND HAVE NO RESPONSE.
LEASED THE RANGER IN OCTOBER OF 2019. FROM THEN UNTIL NOW THERE HAVE BEEN MORE THAN 6 INSTANCES WHERE THE GEAR SHIFT LEVER HAS BEEN PLACED IN PARK, BUT THE TRUCK HAS FREELY ROLLED AWAY. THIS HAS HAPPENED IN MY DRIVEWAY, WHILE PARKED ON A BUSY STREET, IN A CROWDED PARKING GARAGE IN DENVER, AND A COUPLE OF OTHER PLACES. I'VE BEEN LUCKY EACH TIME IT ROLLED AWAY IN AN AREA CROWDED WITH PEDESTRIANS OR TRAFFIC HEAVY BECAUSE I'VE BEEN ABLE TO OPEN THE DOOR AND JUMP BACK IN AND PULL THE EMERGENCY BRAKE, WITHOUT SOMEONE GETTING RUN OVER. IN THE PARKING GARAGE A FRIEND OF MINE WOULD HAVE BEEN PINNED BETWEEN THE TRUCK AND A CONCRETE WALL IF SHE HAD BEEN JUST ONE SECOND SLOWER WALKING AROUND THE TRUCK. WE HAD JUST PARKED AND WERE GOING TO WALK TO THE ELEVATOR AND WERE TOO BUSY TALKING TO NOTICE THE TRUCK WAS ROLLING TOWARD US. RIGHT AFTER SHE WAS OUT OF THE PATH WE HEARD SOMETHING BEHIND US AND TURNED TO SEE IT HAD HIT THE WALL, ABOUT 3 INCHES AWAY FROM THE BACK OF HER LEGS. I'VE TAKEN THE TRUCK INTO 2 DEALERSHIPS TO HAVE IT REPAIRED AND THEY SAY THERE IS NOTHING WRONG. THERE HAVE BEEN NUMEROUS WITNESSES THAT HAVE SEEN ME PLACE THE TRUCK IN PARK, ONLY TO HAVE IT MOVE ON ITS OWN, BUT LUTHER FAMILY FORD IN FARGO, ND AND FORD MOTOR COMPANY CUSTOMER CARE HAVE TOLD ME THAT THEY DO NOT ACCEPT WITNESS ACCOUNTS FOR ANY ISSUE ON THEIR VEHICLES. THEY HAVE SAID THAT IF A WARNING LIGHT DOESN'T ILLUMINATE OR AN ERROR CODE ISN'T RECORDED IN THE DIAGNOSTICS THEN A PROBLEM DOES NOT EXIST. BUT THIS IS A SERIOUS PROBLEM, THE VEHICLE IS UNSAFE AND MAY END UP KILLING SOMEONE THE NEXT TIME IT HAPPENS. I'M A DISABLED VETERAN AND HAVE SOME MOBILITY ISSUES, THE NEXT TIME I MAY NOT BE FAST ENOUGH TO GET TO THE TRUCK TO PULL THE EMERGENCY BRAKE, OR I MAY NOT BE FAST ENOUGH TO MOVE IF I'M IN THE PATH OF THE TRUCK , AND THEN I'LL BE THE ONE CRUSHED UNDERNEATH THE RUNAWAY POS.
The contact owns a 2019 Ford Ranger. The contact stated that upon activation of the blower motor, an abnormal odor would emit from the vehicle without warning. The contact stated that he and his wife both were asthmatic and that the vehicle had become difficult to drive due to the failure. The contact called several dealers and the manufacturer, and each informed him that his vehicle was not included in NHTSA Campaign Number: 19V726000 (Visibility). The contact left the vehicle with the dealer and the mechanic was unable to diagnose the failure. Other dealers in the area informed him that they were unable to inspect the vehicle for another month. The vehicle was not repaired. The failure mileage was approximately 500.
A STRONG ACRID SMELL OF MELTING PLASTIC IS NOTICED WHEN I USE THE HEATING AND AC UNIT.
A RECALL WAS DONE FOR A CONNECTOR EFFECTING MY TAIL LIGHTS BRAKES LIGHTS AND TURN SIGNAL . I BROUGHT IT IN FOR REPAIR . THEY PASSED IT AND SAID NOTHING WAS WRONG WITH MINE A FEW WEEKS LATER WHILE DRIVING AT NIGHT ALL MY REAR LIGHTS WENT OUT AND NO ONE COULD SEE ME. I CALLED FORD AND THEY WERE LIKE WE CAN GET YOU IN NEXT TUESDAY . I BROUGHT IT IN THE NEXT MORNING AND SAID THIS IS UNSAFE TO DRIVE AND THEY GAVE ME A RENTAL BUT INFORMED ME FORD NOW HAS MORE STRINGENT TESTS THAT WOULD PREVENT THIS. BUT THERE IS A BACKLOG AND THE PARTS WINE BE AVAILABLE FOR 3 WEEKS.
TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS). HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER SPITZER TOYOTA MONROEVILLE (4710 WILLIAM PENN HWY, MONROEVILLE, PA 15146) WAS CONTACTED AND CONFIRMED THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2019 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V839000 (EXTERIOR LIGHTING) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AL PACKER FORD ROYAL PALM BEACH, 10601 SOUTHERN BLVD, ROYAL PALM BEACH, FL 334110 WAS CONTACTED AND CONFIRMED THE PARTS WERE NOT AVAILABLE FOR THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE. *DT*JB
The contact owns a 2019 Ford Ranger. The contact stated that while driving at various speeds, there was difficulty removing his foot off the accelerator pedal to depress the brake pedal due to the plastic and hump around the pedals. The contact mentioned that the vehicle was because he may crash if the brake pedal could not be depressed. The vehicle was taken to the dealer where they informed the contact that there was nothing they could do. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 6,000. THE CONSUMER STATED AFTER REMOVING THE GROUND CABLE, ALL INFO ERASED ON THE COMPUTER.
THOUSANDS OF TINY SPECS IN WINDSHIELD OBSCURE VISIBILITY IN CERTAIN LIGHT - MORNING, LATE AFTERNOON. HAPPENS SUDDENLY AND COULD CAUSE INABILITY TO SEE INCOMING CAR OR PEDESTRIAN, BICYCLES!! VERY FRIGHTENING. RESEARCH ONLINE REVEALS MANY HAVE THIS PROBLEM WITH WINDSHIELDS. THIS IS A BRAND NEW TRUCK. I BELIEVE IT IS A DEFECT IN THE WINDSHIELD ON THIS VEHICLE AND OTHERS. COULD CAUSE LOSS OF LIFE AS VISIBILITY IS GREATLY REDUCED AND IT HAPPENS SUDDENLY IN THE LIGHT CONDITIONS DESCRIBED ABOVE DURING ROUTINE DRIVING. THESE SPECKS CAN ALSO BE SEEN WHEN VEHICLE IS STATIONARY IN THE CONDITIONS NOTED. IT IS ESPECIALLY FRIGHTENING IF IT HAPPENS IN AN INTERSECTION, WHILE TURNING, ETC.
TL* THE CONTACT OWNS A 2019 FORD RANGER EQUIPPED WITH BRIDGESTONE TIRES, TIRE LINE: DESERT DUELER II, TIRE SIZE: 255/65/17, DOT NUMBER: (UNAVAILABLE). THE CONTACT STATED THAT WHILE INSPECTING THE TIRES, HE NOTICED THAT THE SIDEWALL AND TREAD WAS SEVERELY DAMAGED. THE CONTACT STATED THAT THE TIRES WERE DRY ROTTED. MYERS FORD CO INC LOCATED AT 13959 SPOTSWOOD TRAIL, ELKTON, VA 22827, (540) 298-1271) WAS CONTACTED AND STATED THAT THE TIRES WERE DEFECTIVE AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE MANUFACTURER DECIDED TO REPLACE ALL FOUR TIRES, DUE TO ALL FOUR TIRES SHOWING SIMILAR ISSUES. THE TIRES WERE REPLACED WITH SIMILAR BRIDGESTONE TIRES HOWEVER, THE FAILURE RECURRED WITH THE NEW SET OF TIRES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED ANOTHER CASE REGARDING THE FAILURE. THE CONTACT WAS OFFERED A PRO-RATED COST FOR THE TIRE REPLACEMENT. THE TIRES WERE NOT YET REPLACED DUE TO THE CONCERNS OF THE CONTACT. THE APPROXIMATE FAILURE MILEAGE WAS 14,500. *DT
I I HVE HAD MY VEHICLE TOFORD 5 TIMES NOW FOR THE BREAKS. THE BREAK PEDDLE GOES WITHIN 1" OF THE FLOOR. WHEN STOPING THE PEDAL GOES BELOW THE GAS PEDAL AND WANTS TO ACCELEERATE AND STOP AT THE SAME TIME. WHEN STOPED THE PEDDAL WILL SLOWLY MOVE DOWNWARD TO THE FLOOR. I WAS TOLD TO DRIVE THE VEHICLE AND GET AQUAINTED WITH IT. AFTER ALMOST REARENDING TWO VEHICLES AND ENDING UP IN AN INTERSECTION I AM CONECERNED FOR MY WELL BEING WHEN OERATING THIS VEHICE. I WOULD LIKE A REPLACEMENT AT THIS POINT,
FORD ISSUED A LETTER NOTING NHTSA RECALL 19V-839 IN JANUARY 2020. I HAVE HEARD NOTHING SINCE THAT LATTER AND WASTED MUCH TIME WITH MY LOCAL FORD DEALER TRYING TO GET INFORMATION ON THE RECALL. THEY SAID "NO PART WAS AVAILABLE". THIS IS AN UNACCEPTABLE SAFETY ISSUE BY FORD. WE NEED THE TRUCK INSPECTED AND FIXED.
TL* THE CONTACT OWNS A 2019 FORD RANGER. ON SEVERAL OCCASIONS, WHILE DRIVING AND APPROACHING A STOP, THE TRANSMISSION FAILED TO DOWNSHIFT, WHICH MADE IT DIFFICULT TO STOP THE VEHICLE. ANGELA KRAUSE FORD (1575 MANSELL RD, ALPHARETTA, GA 30009, (770) 649-5100) WAS CONTACTED BY PHONE AND MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
I HAVE BEEN NOTIFIED TWICE OF A RECALL BECAUSE THE TRANSMISSION MAY NOT BE IN THE GEAR INDICATED. CONTACTED THE DEALER TWICE AND HAVE BEEN TOLD THEY ARE NOT DOING RECALL WORK FOR 2 TO 3 MONTH'S. SO IN THE MEANTIME MY TRUCK CAN ROLL AND INJURE MYSELF OR SOMEONE ELSE OR DAMAGE PROPERTY.
TAIL LIGHT RECALL: TOOK VEHICLE TO GRAPEVINE FORD IN GRAPEVINE TX AND THEY SAID THEY HAD DONE THE WORK. LOOKING AT THE DATABASE IT STILL SHOWS NO REPAIRED. UNSURE WHAT TO DO ABOUT IT.
WE BOUGHT A BRAND NEW 2019 FORD RANGER FROM EPIC FORD AND AFTER PURCHASING THE CAR OUR FORD APP SAID WE HAD A RECALL. WE ASKED THE SALES PEOPLE ABOUT IT AND THEY SAID WE NEEDED TO COME BACK THE NEXT DAY TO GET IT FIXED AND THAT IT WOULD TAKE A FEW MINUTES. WE THEN WERE TOLD THE PART WOULD BE IN THE NEXT DAY AND THAT THEY WOULD CALL US. THEN WE WERE TOLD THE PART WAS ON BACK ORDER AND THAT IT WOULD BE A WEEK. I CALLED SERVICE TO SEE IF THERE WAS ANY UPDATE AND WE WERE TOLD THAT THE PART WOULD NOT BE IN FOR UP TO A MONTH AND THAT WE COULD NOT TAKE THE TRUCK TO DRIVE IN THE MEAN TIME BECAUSE IT COULD LIGHT ON FIRE. (AND THIS WAS AFTER THEY LET US LEAVE THE LOT WITH THE VEHICLE AND DROVE IT HOME WITH OUR TWO WEEK OLD INFANT) THE SERVICE TOLD US THEY WOULD KEEP US UPDATED WEEKLY. WE WENT INTO FORD A FEW DAYS LATER TO TALK TO THE GENERAL MANAGER SO WE COULD GET SOME ANSWERS. I WAS LIED TO AND TALKED TO SOMEONE WHO TOLD ME THEY WERE THE MANAGER BUT AFTER MENTIONING LEGALITIES HE ADMITTED TO NOT BEING THE MANAGER. THE GENERAL MANAGER CAME IN AND HE SAID THERE WAS NOTHING HE COULD DO BUT THAT HE COULD PAY OUR FIRST BILL AND GIVE US A LONER AND THAT HE WOULD CONTACT ME FOR UPDATES. HE THEN IGNORED MY CALLS AND EMAILS ABOUT OUR FIRST BILL AND WOULD NOT GIVE ME AN UPDATE. AFTER A MONTH I CALLED SERVICE AND ASKED FOR AN UPDATE, SHE SAID THAT THE GENERAL MANAGER GAVE HER SPECIFIC INSTRUCTIONS TO NOT CONTACT US AT ALL. WE CONTINUED TO WAIT FOR THE PART AND MORE THAN TWO MONTHS WENT BY AND WE FINALLY GOT THE CALL WE COULD COME GET OUR TRUCK. THEY ILLEGALLY SOLD US A NEW CAR WITH AN ACTIVE RECALL AND LIED TO US THE ENTIRE TIME, AVOIDING THE TRUTH AND DID THE LITTLEST POSSIBLE FOR US TO TRY AND MAKE IT RIGHT.
DRIVER'S SIDE WINDOW HAS A FUN-HOUSE DISTORTION IN THE GLASS. THIS MAKES LOOKING OUT THE WINDOW, INCLUDING LOOKING IN THE SIDE-VIEW MIRROR, DIFFICULT AND AFFECTS THE USER'S ATTENTION AND INCITES NAUSEA AND DIZZINESS. THIS IS A 2ND REPLACEMENT, AS THE FIRST WINDOW WAS DEFECTIVE AS WELL. REPLACEMENT IS PENDING, AS FORD IS DRAGGING THEIR FEET ON THE 2ND DEFECTIVE GLASS.
SOMETIMES TRUCK STAYS IN GEAR AFTER SHIFTING INTO PARK. HAS ROLLED FORWARD AFTER I EXITED THE VEHICLE. LANE KEEP ASSIST HAS MISJUDGED LANE & TURNED THE WHEELS SHARPLY CAUSING UNWANTED LANE CHANGE. PRE COLLISION WARNING OFTEN SOUNDS ALARMS & SHOWS VISUAL WARNINGS WITH NO TRAFFIC NEARBY, THE SYSTEM HAS EMERGENCY BRAKING & I'M AFRAID OF IT APPLYING BRAKES WHEN I'M ON THE INTERSTATE. CRASH DETECTED AUDIBLE & VISUAL WARNINGS OFTEN APPEAR WHEN THERE HAS NEVER BEEN A CRASH. DRIVER'S DOOR MIRROR IS NOT SECURE, VIBRATES/RATTLES WHEN TRUCK IS AT HIGHWAY SPEEDS. FRONT & REAR DIFFERENTIALS MAKE GRINDING NOISES & FRONT END JUMPS, WHEELS LOCK UP WHEN USING 4X4L. DOES NOT ALWAYS SHIFT INTO 4X4H. VEHICLE HAS OVERHEATED & STALLED WHILE IN TRAFFIC. PEDESTRIAN DETECTION SYSTEM IS NON-FUNCTIONAL. A MAN STEPPED OFF THE SIDEWALK IN FRONT OF MY TRUCK ON MONDAY, JAN 06 2020, I WAS TRAVELING ABOUT 15-20 MPH. LUCKILY I SAW HIM IN TIME AND PUT THE BRAKES ON, WHEN I CAME TO A STOP THE MAN WAS A MERE 2" FROM THE FRONT OF MY TRUCK & WE WERE BOTH EXTREMELY SHAKEN. HAD I APPLIED THE BRAKES 1 SECOND LATER THE MAN WOULD BE DEAD. THE PEDESTRIAN DETECTION SYSTEM NEVER ALERTED ME TO THE PEDESTRIAN WITH ANY TYPE OF WARNING, AUDIBLE OR VISUAL. THE SYSTEM NEVER ASSISTED WITH EMERGENCY BRAKING AS A RESULT. THE PARKING & CROSS TRAFFIC SENSORS RARELY WORK CORRECTLY, ALMOST NEVER DETECT CROSS TRAFFIC WHEN PULLING OUT OF A PARKING SPOT. I CAN PULL UP TO A VEHICLE, WITH MY FRONT LICENSE PLATE TOUCHING THE RECEIVER BAR ON THE HITCH OF THE VEHICLE IN FRONT OF ME BEFORE THE SENSORS DETECT THE VEHICLE. AS A DISABLED VETERAN I'M MORE CAUTIOUS THAN MOST, BUT ALL OF THESE ISSUES, OF WHICH THERE ARE MORE, MAKE THIS TRUCK A SEVERE HAZARD, I DO NOT FEEL SAFE DRIVING IT. DEALERSHIP REFUSES TO SERVICE ANYMORE, HAS BEEN IN SHOP 5 TIMES, THEY HAVE WITNESSED SOME ISSUES BUT WON'T ACKNOWLEDGE THEM. UPLOADED LIST OF DEFECTS
THE TRUCK WILL DISPLAY A WARNING ON THE DASH AS WELL AS MAKE AUDIBLE WARNINGS SAYING THAT A CAMERA IN THE GRILLE IS BLOCKED OR MALFUNCTIONING. ANOTHER WARNING THAT ALSO HAPPENS A LOT IS SOMETHING SAYING THAT A CRASH HAS BEEN DETECTED, IT HAS LOUD CHIMES THAT GO OFF AS WELL AS A FLASHING RED DISPLAY ON DASH. THE PRE COLLISION WARNING ALSO FREQUENTLY ALERTS WITH VISUAL AND AUDIBLE WARNINGS. ALL OF THESE WILL HAPPEN AT ANY RANDOM TIME, AND OF ALL THE COUPLE DOZEN TIMES THESE WARNINGS HAVE HAPPENED THERE HASN'T BEEN A SINGLE TIME THAT THERE WAS ANY TRAFFIC NEARBY, NOR WAS THERE ANYTHING BLOCKING ANY CAMERA OR SENSOR. THE VEHICLE IS BARELY MORE THAN A MONTH OLD AND HAS BEEN BACK TO THE DEALERSHIP A FEW TIMES TO FIX BODY ALIGNMENT ISSUES AND PROGRAMMING ISSUES WITH THE ECU, PCM AND TCU. THE SERVICE DEPARTMENT TOLD ME THAT THE PRE COLLISION SYSTEM ONLY WORKS IF YOU ALSO HAVE ADAPTIVE CRUISE CONTROL, WHICH MY TRUCK DOES NOT. THEY SAID THERE IS NO WAY TO FIX THE SYSTEM TO GET IT TO STOP GIVING FALSE WARNINGS UNLESS THEY ADD THE ADAPTIVE CRUISE CONTROL MODULE AND OTHER COMPONENTS. HOWEVER, THE DEALERSHIP IS REFUSING TO ADD THE ADDITIONAL PARTS AND ALSO REFUSING TO REPLACE THE VEHICLE WITH ONE THAT DOES. THEY TOLD ME FORD IS AWARE OF THIS ISSUE, AND ADMITS THAT A FALSE WARNING MAY ACTIVATE THE BRAKING SYSTEM ON ITS OWN, WHICH CAN CAUSE AN ACCIDENT, BUT THEY STATED THAT FORD WILL NOT PAY CORRECT THE ISSUE. THIS IS A SERIOUS SAFETY ISSUE AND FORD NEEDS TO ISSUE A RECALL FOR THEIR FAULTY, AND DANGEROUS, COLLISION WARNING SYSTEM. THEY NEED TO INSTALL ADAPTIVE CRUISE CONTROL IN VEHICLES WITHOUT IF THAT'S ALL IT WOULD TAKE TO FIX THE ISSUE AND MAKE VEHICLES SAFE TO DRIVE.
EXTREME FUEL DILUTION IN THE OIL. LIKELY FROM LEAKING HIGH PRESSURE FUEL PUMP. I HAVE ATTACHED THE RESULTS FROM OIL ANALYSIS AT 1860 MILES. THE TEST ONLY INDICATES THAT FUEL DILUTION IS ABOVE 5%, WHICH ITSELF LEADS TO SEVERE OIL DEGRADATION. WHEN I CHANGED THE OIL, I DRAINED 7.5 QUARTS OUT OF AN ENGINE WITH A 6.2 QUART CAPACITY. THIS WOULD INDICATE A 21% FUEL DILUTION, NOT INCLUDING FUEL THAT HAS EVAPORATED FROM THE CRANKCASE AND RETURNED TO THE COMBUSTION CHAMBER VIA THE PCV SYSTEM. IF I ABIDED BY THE MANUAL'S RECOMMENDED OIL CHANGE INTERVAL, I HAVE LITTLE DOUBT THE ENGINE WOULD EVENTUALLY CATCH FIRE, BASED ON THE RESULTS OF SEVERAL TESTS COMPARING FUEL DILUTION TO AN OIL'S FLASHPOINT. AFTER CHANGING THE OIL, IT SMELLED FINE FOR THE FIRST 20 MILES OR SO. AFTER THAT, THE OIL BEGAN TO FEEL OF GASOLINE AGAIN. AFTER GOING THROUGH FORD'S SERVICE MANUALS, I HAVE ASCERTAINED THAT THE PROBLEM MUST LIE IN THE HIGH PRESSURE FUEL PUMP. IT RUNS OFF THE CAMSHAFT, WHERE LEAKING FUEL COULD THEN MAKE IT INTO THE ENGINE AND MIX WITH OIL. THERE WOULD BE NO WARNING OR INDICATION, BESIDES RISING OIL LEVELS ACCOMPANIED BY THE SMELL OF GASOLINE IN THE OIL. IT DOES NOT MAKE ME HAPPY THAT MY DEALER IS NOT TAKING THIS ISSUE SERIOUSLY, ESPECIALLY BECAUSE A FUEL LEAK OF ANY KIND ALWAYS HAS THE POTENTIAL TO LEAD TO A FIRE OR EXPLOSION IN THE HOT ENGINE BAY. I PAID OVER $40K FOR THIS TRUCK, AND SHOULD NOT HAVE TO CHANGE THE OIL EVERY 500 MILES TO KEEP IT FROM SELF DESTRUCTING. THANK YOU FOR YOUR HELP IN THE RESOLUTION OF THIS ISSUE. I DON'T FEEL SAFE DRIVING MY FAMILY IN THIS VEHICLE, AND FORD HAS REPEATEDLY CHOSEN NOT TO ADDRESS THE ISSUE. I FIRST DETECTED THE ISSUE ON OCTOBER 20TH, BUT I HAVE NO DOUBT THAT IT HAS BEEN GOING ON SINCE THE TRUCK ROLLED OFF THE ASSEMBLY LINE. I PURCHASED THE VEHICLE ON AUGUST 30TH OF THIS YEAR.
BACK SEAT BACK REST DOESN'T LOCK INTO PLACE
THERE IS A LONG WHINING NOISE BEFORE IT SHIFTS DOES THIS EVERY TIME WHEN ACCELERATING RATHER IT BE AT STOP LIGHT OR SLOWING DOWN BEFORE ACCELERATING AGAIN. I HAVE DRIVEN LOANERS EXACT MODEL AND IT DID NOT DO IT BUT IN MINE IT DID. IT IS A ISSUE IF IT IS DOING IN ONE VEHICLE AND NOT THE OTHER.
HAD 2 REAR TIRES FAIL WITHIN THE FIRST 5000 MILES. THE FIRST AT 3900 MILES DEVELOPED A BLISTER ON THE SIDEWALL AND WENT FLAT. THE SECOND AT ABOUT 300 MILES LATER DEVELOPED A SLOW LEAK THAT COULD NOT BE FIXED
PULLING INTO A PARKING SPACE AND APPLIED THE BRAKES. THE BRAKE PEDAL WENT ALL THE TO THE FLOOR AND MY FOOT THEN ENGAGED THE GAS PEDAL ALSO. THE RANGER LUNGED FORWARD AND I HIT A STORE SIGN. I HAVE HAD TWO INSTANCES OF UNINTENDED ACCELERATION WHILE BRAKING, ON BOTH OCCASIONS THE ENGINE REVVED AND THE VEHICLE WENT FORWARD. ONLY HAVE 950 MILES ON IT. THE BRAKE PEDAL HAS A LOT OF TRAVEL BEFORE ENGAGING. FORD NEEDS TO TAKE A SERIOUS LOOK AT THIS.
TL* THE CONTACT OWNS A 2019 FORD RANGER. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 4,000.
WHEN YOU FULLY DEPRESS THE BREAK PEDAL YOU CAN FULLY ENGAGE THE ACCELERATOR PEDAL. THIS HAS RESULTED IN AN ACCIDENT 2 DAYS AFTER DELIVERY OF THE VEHICLE. ON 8/22/19 SHORTLY AFTER NOON I HAD RETURNED FROM SIOUX FALLS TO HOME . AS USUAL I ENTERED THE GARAGE LETTING THE IDLE CARRY ME IN WITH MY FOOT ON THE BRAKE. I CAME TO A STOP BEFORE THE PARKING STOP. I STARTED TO RELEASE THE BRAKE TO MOVE UP TO THE STOP. THE VEHICLE SURGED FORWARD WENT OVER THE STOP AND INTO THE FREEZER AND REFRIGERATOR PUSHING THEN INTO THE WALL BEFORE I COULD STOP. I WAS THE ONLY WITNESS, ALTHOUGH MY WIFE HEARD THE IMPACT. I WAS UNHURT, AIR BAGS DID NOT DEPLOY. FREEZER AND REFRIGERATOR TOTALED, BACK WALL AND DOOR WILL HAVE TO BE REPLACED, WILL NEED FOUNDATION WORK. DAMAGE APPEARS TO BE COSMETIC, BUT LOWER BUMPER NEEDS REPLACEMENT. FARM BUREAU CLAIM #[XXX] ADJUSTER 515 344 6248, SUBSEQUENTLY AT A STOP SIGN AFTER ENDING IN THE MIDDLE OF AN INTERSECTION I DERTERMINED THE BREAK ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
I BOUGHT A 2019 FORD RANGER ON AUGUST 4, 2019 AND THE TRUCK VIBRATES SHAKES WHILE DRIVING AND THE WINDSHIELD WINDOW A LOUD NOISE LIKE AIR ITS COMING IN AND FEELS LIKE ITS GOING TO EXPLODE. THE MORE SPEED THE MORE VIBRATION AND NOISES IT MAKES. I DO NOT FEEL SAFE DRIVING THIS TRUCK AT ALL.
THE TRUCK HAS ABOUT 400 MILES TOTAL. I HAVE HAD TWO INSTANCES OF UNINTENDED ACCELERATION WHILE BREAKING, ON BOTH OCCASIONS THE ENGINE REVVED AND THE VEHICLE LUNGED FORWARD
INTERMITTENT FAILURE OF THE TAIL BLINKERS AND BRAKE LIGHTS. INITIALLY AFTER VEHICLE STARTUP EVERYTHING FUNCTIONS PROPERLY. AFTER DRIVING FOR SOME TIME, 30-60 MINUTES, THE BLINKERS START BEHAVING LIKE A BULB IS OUT. THIS HAPPENS FOR BOTH DRIVER AND PASSENGER BLINKERS, NOT NECESSARILY AT THE EXACT SAME TIME BUT GENERALLY BOTH FAIL PRETTY CLOSE TO EACH OTHER. SOMETIMES THE BLINKERS WILL THEN START WORKING AGAIN WHILE STILL DRIVING, SOMETIMES THEY DON'T START WORKING AGAIN UNTIL AFTER THE VEHICLE HAS BEEN TURNED OFF FOR SOME TIME. INVESTIGATED WITH THE VEHICLE STOPPED BUT STILL RUNNING AFTER THE ISSUE OCCURRED AND FRONT BLINKERS FUNCTION PROPERLY, BOTH REAR BLINKERS BULBS DON'T WORK AT ALL, TAILIGHT BULBS DIMMLY BLINK. BRAKE LIGHTS DIMLY ILLUMINATE WHEN BRAKE IS APPLIED. THIRD BRAKE LIGHT FUNCTIONS PROPERLY. ISSUE HAS RECURRED ALMOST EVERY TIME I HAVE DRIVEN THE VEHICLE LONGER THAN 30 MINUTES IN A STRETCH.
TL* THE CONTACT OWNS A 2019 FORD RANGER. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO RC LACY FORD LINCOLN SUBARU (25 MAPLE AVE, CATSKILL, NY 12414) WHERE IT WAS DIAGNOSED THAT THE COMPUTER SYSTEM NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 426.
After hookup of any type of trailer to electrical on vehicle, left turn signal fails to operate on vehicle or trailer, and warning message is displayed on panel. After disconnection of trailer operation of all turn signals in vehicle resume as designed.
2019 FORD RANGER XLTREAR SEAT BACK LOCKING PROBLEM. FORD HAS ISSUED A TSB ON THE DIFFICULTY OF LOCKING THE REAR SEAT BACK INTO A LOCKED POSITION.. EXTREME CLOSING FORCE MUST BE USED TO SECURELY LOCK THE SEATBACK. IF NOT PROPERLY LOCKED THE SEAT BACK WOULD PROBABLY PITCH FORWARD IN EXTREME BRAKING OR A ACCIDENT. THIS COULD CAYSE INJURY TO REAR SEAT PASSENGERS OR OTHERS IN THE VEHICLE. IT SHOULD NOT TAKE A FULL SIZE ADULT MALE USING ALL POSSIBLE FORCE TO LATCH THE SEATBACK. FORD FORUMS HAVE ALSO EXPRESSED THIS PROBLEM. AS IT IS A LIFESAVING ISSUE THE NTHSA SHOULD IMMEDIATELY FORCE FORD TO DESIGN A PROPER LATCHING MECHANISM BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED AND THEN HAVE IT INSTALLED FOR FREE AS A SAFETY ISSUE. FORD CURRENT SOLUTION IS NOT A PROPER REPAIR. SHAVING THE BUMPER GROMMETS A TINY BIT IS NOT THE SOLUTION..SURELY FORDS OTHER TRUCK VEHICLES DONT HAVE THIS ISSUE. PLEASE DO SOMETHING ASAP BEFORE LIVES ARE LOST. THANK YOU
TAKATA RECALL- I WAS RECENTLY IN A CAR ACCIDENT WITH MY 2019 FORD RANGER AND WHEN I PRESSED THE BRAKE THE WOULD NOT APPLY SO I CONTINUED TO PUMP THE BRAKE AND WOULD NOT APPLY AS I APPROACHED THE OTHER VEHICLE THE PRECOLLISON ASSIST TURNED ON AND STILL NOTHING AS I HELD THE BRAKES DOWN CAUSING AN ACCIDENT
I WAS DRIVING MY VEHICLE AND TRYING TO STOP TO AVOID A COLLISION. THE SYSTEM INDICATED COLLISION DETECTION WAS ENGAGED; HOWEVER, THE BRAKES WOULD NOT STOP AND THERE WAS A WRECK.
2019 FORD RANGER PURCHASED, NOTICED SLIGHT PULSATION WHEN STOPPING HIGHWAY OR CITY. CONTINUED TO GET WORSE TO A POINT WHERE I BECAME AFRAID TO DRIVE IT BECAUSE TWICE ON HEAVY BRAKING PULSATION WAS SEVER AND I WAS AFRAID WAS NOT GOING TO STOP. SITUATION WAS WORSE MORE TRUCK WAS DRIVEN. NOTIFIED SERVICE ADVISOR OF ISSUE AND THAT I HAD BEEN REALLY CAREFUL BUT THEN I NOTIFIED HIM AGAIN AND ADVISED I WAS FEARFUL OF DRIVING VEHICLE ESPECIALLY ON WET ROAD. TOOK PICTURE OF LEFT REAR ROTOR THRU WHEEL HOLES AND FOUND BLACK SPOTS IN ROTOR. TOOK TRUCK IN ON MARCH 19TH, SERVICE ADVISOR CALLED AND SAID THE MECHANIC WAS GOING TO HAVE ALL FOUR ROTORS TURNED. I TOLD HIM THAT WAS UNACCEPTABLE, THE ROTORS AND BRAKES NEED TO BE REPLACED. THE SITUATION WAS ESCALATED TO FORD MOTOR COMPANY, TODAY MARCH 26TH THE SERVICE ADVISOR CALLED AND LEFT MESSAGE THEY WERE REPLACING REAR ROTORS. HAVE NOT BEEN ABLE TO REACH THEM BACK BECAUSE I FEEL THEY NEED TO ALSO REPLACE BRAKE PADS, FOR A PROPER MATING PROCESS. HE NEVER MENTIONED FRONT ROTORS AGIN AS IN PREVIOUS DICUSSION. I ORIVINALLY ADVISED THEM THEY SHOULD REPLACE ALL ROTORS AND BRAKE PADS. THEM TELLONG ME THEY WERE GOING TO TURN ALL ROTORS MAKES ME THINK THAT ALL THE ROTORS ARE WARPED. ALSO REAR SEAT UPPER PORTION WHEN RELEASED TO DOWNWARD POSITION, IS VERY HARD TO RELOCK IN UPPER POSITION, WHICH IF NOT LOCKED TO CAUSE SEATBELTED PASSENGERS ND SEAT ITSELF TO FLY FORWARD IN A FRONTAL CRASH.