2018 Ford Taurus Complaint Log

Odometer Fraud. The contact purchased a 2018 Ford Taurus. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was 65,000, and at the time of registration, it was discovered that the mileage was 99,000. The contact stated that the seller's father was a dealer and had advised that the issue would be corrected; however, the contact was concerned about further fraudulent business practices.

The contact owns a 2018 Ford Taurus. The contact stated that while driving approximately 55 MPH, the driver's side B-pillar trim blew off the vehicle by the slipstream. The contact had received notification of NHTSA Campaign Number: 25V611000 (Structure); however, the local dealer informed the contact that the part to do the recall repair was not yet available. The contact stated that 2 years prior to receiving the recall notification, the trim on the driver's and passenger side had blown off, and the trim pieces were replaced out of pocket. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 105,000.

Rear toe links have a lot of slack resulting in rear drifting on uneven/slippery ground. This results in poor handling and fishtailing making it significantly harder to maintain control of the vehicle. Extreme caution required during slippery road conditions as the car will start to fishtail on it's own and requires constant corrective steering.

The contact owns a 2018 Ford Taurus. The contact was informed that the VIN was included in NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a blank or distorted image while reversing. The contact stated that the failure occurred intermittently. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.

The contact owns a 2018 Ford Taurus. The contact received notifications of NHTSA Campaign Numbers: 25V695000 (Back Over Prevention) and 25V611000 (Structure); however, the parts to complete the recall repairs were not yet available. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2018 Ford Taurus. The contact received notifications of NHTSA Campaign Numbers: 25V611000 (STRUCTURE) and 25V695000 (BACK OVER PREVENTION). However, the parts to do the recall repairs were not yet available. The contact stated that while washing the vehicle, the silver paint on the driver side was peeling. The paint near the driver’s side mirror was peeling. Upon further investigation, the contact noticed that the passenger’s side had started peeling as well. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. Most recently, the exterior vent under the windshield wipers was fractured. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2018 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V611000 (Structure); however, the part to do the recall repair was not yet available. The dealer was contacted, and the contact was informed that parts were not yet available. In addition, the contact was informed that the parts might not be available for several months. The contact stated that with the unrepaired recall, the vehicle could not be registered at the Department of Motor Vehicles. The manufacturer was contacted, but provided no assistance. The contact was informed that the parts were not yet available. The contact was advised to contact the NHTSA Hotline to report the failure. The contact had not experienced a failure.

The contact owns a 2018 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V611000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the B-pillar trim had detached from the vehicle. The contact purchased a replacement trim, and the dealer, Clay Maxey Chevrolet, Inc. (1413 Hwy 62 E, Mountain Home, AR 72653); replaced the trim. The dealer was contacted and stated that the part was not yet available for the recall repair. A second dealer was contacted, Morlan - Shell Ford Inc, (1824 Porter Wagoner Blvd, West Plains, MO 65775); confirmed that the part was not yet available. The second dealer informed the contact that several other vehicle owners had been waiting for the recall repair since 2024. The manufacturer was not made aware of the issue. The failure mileage was approximately 60,000.

The contact owns a 2018 Ford Taurus. The contact stated that the vehicle was left at the independent mechanic for the oil change. While riding the bus, on the way home they mechanic called the contact to inform them that the vehicle had caught fire and the engine had burned while in their parking lot. The fire possibly originated from the battery, per the mechanic center however the contact mentioned the battery was recently replaced with a new battery. The contact had not been able to retrieve the vehicle and was unsure if the vehicle was totaled. The dealer had been reaching out to the contact to offer a trade-in or buy-back option. The vehicle had not been repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.

Rear camera just went inverted and rear assist lines are not displayed. Dealer has not been contacted. This is a safety hazard while backing up. I have had no other issues.

The rear view camera is not working properly. It blinks at times and then the view of the rear is upside down. This happens when I put the car in reverse.

The contact owns a 2018 Ford Taurus. The contact stated that while reversing, the rear-view camera display failed to function as intended. The contact stated that the image appeared and then disappeared. The message that the rear-view camera was unavailable was displayed. Occasionally, the rear-view camera displayed a distorted image, and the failure was intermittent. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact was informed that parts were not available. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 135,000.

The contact owns a 2018 Ford Taurus. The contact stated that while his wife was operating the vehicle, the check engine warning light illuminated and the message "Engine Overheated" was displayed. The contact inspected the vehicle and determined that the water pump had failed and needed to be replaced. The local dealer and manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 108,000.

The contact owns a 2018 Ford Taurus. The contact stated that upon parking the vehicle, the contact noticed that there was a significant puddle underneath the vehicle. The contact stated that upon checking the fluid reservoirs, the contact noticed that the coolant reservoir was empty. The contact added coolant to the vehicle, but the coolant leaked onto the ground. The vehicle was taken to Fast Lane, where it was diagnosed, and determined that the water pump needed to be replaced, and the contact was informed that the warranty coverage had expired. The vehicle was not repaired due to the cost and was taken back to the residence. The dealer was contacted and provided an estimate for the repair. The manufacturer was not notified of the failure. The failure mileage was approximately 105,000.

Rear back up camera when in reverse my screen will blink black then be normal. It will sometimes go blue or just stay black or camera not available it sometimes have half screen. It has not been inspected nor any faulty lights warnings besides one or 2 times of camera unavailable. I know there are some recalls on other vehicles with this issue but the Taurus SHO.

The contact owns a 2018 Ford Taurus. The contact stated that while in reverse(R), the back over prevention camera displayed an upside-down image or a blank image. The vehicle was taken to a dealer where the contact was provided an estimate for a diagnostic test. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the vehicle was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure but offered no assistance and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 52,000.

The contact owns a 2018 Ford Taurus. The contact stated upon approaching the vehicle, there was an excessive coolant leak underneath the vehicle. The contact stated that the coolant reservoir was draining abnormally fast. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the water pump was leaking. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 99,500.

When I reverse I get a blue screen and or an error message saying “camera is unavailable”. I know there are quite a few fords with a rear camera safety recall however the Taurus limited is not listed but is having the same issue. The fusion is listed which is a very similar car like the Taurus.

The contact owns a 2018 Ford Taurus. The contact stated that while reversing, the back-over prevention camera malfunctioned, causing a rear visibility hazard for the driver. The contact stated that the failure was intermittent. During the failure, there was a solid blue or black screen displayed, without an image displayed. The cause of the failure was not yet determined, and the vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 60,000.

The backup camera on this 2018 Ford Taurus is faulty. It works intermittently with an image only occasionally being displayed, and often disappearing while backing up. The dealership said it has received many similar complaints for this vehicle.

This 2018 Ford Taurus had a water pump fail. This vehicle has a water pump inside the engine instead of attached to the outside of the engine like usual. When it fails, coolant fluid gets inside of the engine and ruins it. Normally, when a water pump fails, coolant would leak but not inside of the engine. This is a design flaw. This 2018 Taurus was bought new and maintained with excellence at Ford dealerships. This is a loss of worth of $6000 to me. The dealership states it would cost $10000 to replace the engine so it is not worth fixing. We will be getting rid of it so there will be nothing available for inspection especially since you would have to take the engine apart to get at it. Safety was not a concern. I am reporting this to you at the suggestion of Ford Customer Relations. Interestingly, today the service advisor at the dealership said he had 2 other Tauruses at the dealership at this same time with the same water pump failure/engine destruction. It seems unlikely that this is a coincidence. There should be a recall so that others do not suffer. A warning light did come on. AAA was called and the vehicle was towed to the dealership.

The contact owns a 2018 Ford Taurus. The contact stated while driving at approximately 45 MPH, the message "Transmission not in Park(P)" was displayed and the vehicle stalled. The contact was able to pull over and restart the vehicle. The contact stated that the vehicle returned to operating normally. The contact stated that the vehicle was taken to a local dealer. The dealer was unable to diagnose the vehicle because the message was no longer displayed. The vehicle was not repaired. The contact stated that the failure reoccurred, and the vehicle was returned to the same dealer. The dealer was unable to diagnose the vehicle or duplicate the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 85,000.

The contact owns a 2018 Ford Taurus. The contact stated that while reversing, the rearview camera displayed an upside down or blank image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the model and VIN were not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

The contact owns a 2018 Ford Taurus. The contact stated that while driving up a ramp at 65 mph, the transmission, brakes, steering, and engine became inoperable, and the vehicle shut down and crashed into the side railing. The vehicle tipped on its side. There were no warning lights illuminated. The child passenger who was using a car seat positioned in the rear passenger seat sustained injuries that left the occupant in a coma, and medical attention was provided. The other occupants in the driver and passenger front seats and the occupant in the driver's rear seat sustained minor cuts but medical attention was not provided. There was no reported fire, police report, or air bag deployment. The vehicle was towed to a junkyard. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was called but the contact was unable to notify them about the failure. The failure mileage was approximately 155,498.

The backup camera on my vehicle does not work. The screen is all white which prevents me from seeing behind the car. Ford had a recall for the same problem on other car models but not for the 2018 Taurus.

After exiting thruway after driving 10-15 minutes, car shuts off at a stop sign/traffic light. notice on screen right hand side state transmission not in park. I put car into park then restart vehicle. This has happened three times in last 6 months. Taken to dealer and they cannot reproduce problem or when scanned, no problem shows up.

The contact owns a 2018 Ford Taurus. The contact stated that upon parking the vehicle on a slightly inclined parking lot, the vehicle started rolling backwards. The contact engaged the electric parking brake, and the vehicle responded as intended. The contact stated that the failure had been recurring while parking the vehicle on an incline, requiring the electric parking brake to be engaged. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 18V141000 (Electrical System, Power Train); however, the VIN was not included. The manufacturer was notified of the failure and informed the contact that the VIN was not associated with a recall due to the manufacturing date of the vehicle. The failure mileage was approximately 50,000.

The apim has failed on my car. The dealer has confirmed that. The media console that controls heat/air, radio, rearview camera and car settings has failed. I can not use my rear view camera. It just seemed to fail randomly. One day the screen just shut off while driving.

The contact owns a 2018 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V611000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that upon further inspection, the front driver’s side B-pillar trim became loose. Several local dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

The contact owns a 2018 Ford Taurus. The contact stated that while having a routine oil change at the local dealer, she was informed that the driver’s and passenger’s side rear toe links needed to be replaced. There were no warning lights illuminated. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The manufacturer referred her to the NHTSA Hotline for assistance. The contact stated that the failure was related to NHTSA Campaign Number: 20V072000 (Suspension). The approximate failure mileage was 17,500.

Rear adjustable lataral arm and ball joint (RH) on rear wheel broke, while driving spun car in the road. Had to replace part and take vehicle to Ford dealership to get car allined and have car inspected for other damage. Purchased from Oreilly Auto Parts. Part number 2CB40582 $103.99. Precision Lateral Arm and Joint. Took vehicle to Vallery Ford Waverly Ohio. for allinment $90.04 on 08/18/2022. 2018 Ford Taurus SEL. 72715 miles.

The contact owns a 2018 Ford Taurus. The contact stated while reversing from a parking spot, the vehicle began to jerk and hesitate. The contact stated no warning light was illuminated. The contact was able to drive to her destination. The contact continued to experience the failure. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure and associated the failure with NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not covered under recall or warranty. The failure mileage was unknown.

The contact owns a 2018 Ford Taurus. Upon inspection of his vehicle, the contact was informed by a mechanic at the dealer that the passenger’s side rear brake pad had been severely worn and was close to making metal-to-metal contact with the rotor. Due to the failure, the contact had the brake pad replaced. The manufacturer was informed of the failure and they informed him that brake pads should be replaced every 12 months or 18,000 miles. The contact questioned the manufacturer's statement since none of his other brake pads needed replacement and had each remained in quality condition. The vehicle had been repaired. The failure mileage was approximately 24,000.

The contact owns a 2018 Ford Taurus. The contact stated that while driving at various speeds, the contact lost control of the vehicle upon depression of the brake pedal without warning. The contact had taken the vehicle to an independent mechanic who informed him that the failure was caused by a fractured rear suspension toe link. Upon investigation, the contact discovered NHTSA Campaign Number: 20V072000 (Suspension) which he linked to the failure however, his vehicle was not included in the recall. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 44,000.

The contact owns a 2018 Ford Taurus. The contact stated while driving at an undisclosed speed, the rear end of the vehicle shifted while depressing the brake pedal hard. No warning light was illuminated. The vehicle was taken to a local mechanic who informed the contact there was a recall for the failure. The contact called the dealer however, the dealer informed the contact that the vehicle was not part of the recall. The vehicle was not repaired due to cost. The contact referenced NHTSA Campaign Number: 20V072000 (Suspension) as a possible solution however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.

TL* THE CONTACT OWNS A 2018 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED TO OPERATE PROPERLY AND ILLUMINATE THE ROADWAY AHEAD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO GERMAIN FORD OF COLUMBUS (7250 SAWMILL RD, COLUMBUS, OH 43235) WHERE IT WAS DIAGNOSED HOWEVER, THE MECHANIC UNABLE TO DUPLICATE THE FAILURE. THE HEADLIGHTS WERE REPAIRED HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT HE WAS ONLY ABLE TO SEE APPROXIMATELY 10 TO 15 FEET AHEAD OF THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

B PILLAR TRIM CAME OFF WHILE DRIVING AT FREEWAY SPEEDS, LEAVING SHARP UNFINISHED TRIM EXPOSED.

TURNED OFF ENGINE BUTTON W/O PUTTING IN PARK AND CAR ROLLED BACK ON MY DRIVEWAY

ENGINE STUMBLES ON LIGHT ACCELERATION LIKE IT IS STARVING FOR FUEL. I HIT THE GAS, THE ENGINE STARTS TO RESPOND, THEN STUMBLES. DOESN'T NATTER IF THE ENGINE IS HOT OR COLD. I HAVE THE SAME ISSUE WITH MY 2018 F-150. DEALER CAN'T FIND ANYTHING, AS IT DOESN'T PRODUCE A FAULT CODE AND IT DOESN'T ACT UP WHEN THEY TEST IT.

EVERY TIME I TURN ON THE CAR, IT MAKES AN INTERMITTENT ELECTRICAL HUMMING/BUZZING SOUND. THE CAR MAKES THE SOUND WHETHER ITS SITTING IN IDLE OR WHEN IM DRIVING. IT IS COMING FROM THE REAR OF THE CAR AND SOMETIMES SOUNDS LIKE A STATIC IN/OUT BUZZING/HUMMING SOUND. IVE HAD A COUPLE OF MECHANICS LISTEN TO IT AND THEY SAID ITS COMING FROM UNDERNEATH. ONE MECHANIC TOLD ME ITS SOMETHING WITH THE ELECTRICAL POWER STEERING AND NOTHING CAN BE DONE. YOU HEAR THE SOUND MORE IN THE MIDDLE OF THE BACK SEAT ON THE FLOOR. IT IS AGGRAVATING. THIS IS A BRAND NEW CAR AND I KNOW THIS IS NOT NORMAL. I AM TAKING IT TO FORD TODAY B/C I KNOW THIS HAS TO BE A FACTORY DEFECT......A CAR SHOULD NOT BE HUMMING/BUZZING AND SOUNDING LIKE A STATIC NOISE.............THAT IS NOT NORMAL...IT'S A BRAND NEW CAR!

THE LOWER ANCHORS FOR CHILD SAFETY SEATS IN THE REAR SEAT CAUSED SIGNIFICANT BRUISING TO THE REAR SEAT OCCUPANTS AFTER A REAR-END COLLISION. THE VEHICLE WAS STOPPED IN TRAFFIC WHEN A CAR STRUCK IT FROM BEHIND. *TT *TR

The contact owns a 2018 Ford Taurus. The contact stated that while the vehicle was at the dealer for routine oil service, the dealer noticed that a tow link was worn and advised the contact that the rear tow links needed to be replaced. The manufacturer was contacted and informed the contact that the vehicle was not included in NHTSA campaign number: 20V072000 (Suspension). The vehicle was not repaired. The failure mileage was 40,158.