NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2024 Ford Transit. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Fuel filler door hinges continues to break and the consumer has to pay for a new housing unit. The hinges can break at anytime and the fuel door can become a potential issue while driving. It can break all the way off and hit another vehicle while traveling on the road/ Highway. The problem has been confirmed by the dealerships as they always have back-stock of new units to replace. There is no warning as to when it breaks at all.
On March 11, 2026, a 2024 Ford Transit (VIN: [XXX] ) was being operated under normal driving conditions when the check engine light began intermittently activating. Shortly thereafter, the vehicle experienced a sudden loss of dashboard functionality. While attempting to safely maneuver to the shoulder, the operator experienced loss of power steering and reduced braking capability. During this time, flames were observed originating from the engine compartment. The operator was able to safely pull the vehicle over, exit, and contact emergency services. The vehicle subsequently became fully engulfed in flames and was completely destroyed. No injuries were reported. A preliminary fire investigation determined the area of origin to be the passenger side of the engine compartment, with evidence of possible electrical involvement. The specific failed component has not yet been identified. This incident created a significant safety hazard due to the sudden loss of vehicle control systems combined with an active vehicle fire during operation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While traveling straight at approximately 30 miles per hour, the front differential locked, causing the front wheels to lock and abruptly stopped the vehicle. Vehicle was towed to a Ford dealership, which verified the differential failed, and not due to lack of lubricant. There were no symptoms prior to failure. The abruptness of the stop caused the operator to suffer whiplash like symptoms.
See the attached video..the car was not serviced before..this the assembly factory negligence..they didn't secure the nodes properly
A car dealership sold me a brand new vehicle that had an open recall.
The contact owns a 2024 Ford Transit. The contact stated that he was unable to rent the vehicle on Turo. The contact received information on NHTSA Campaign Number: 25V315000 (Back Over Prevention). The local dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was contacted; however, only a recorded message was available. The contact had not experienced a failure.
Recall Action Soon Issue Since 07-18-2025 Rear camera screen software update For More Information
The contact owns a 2024 Ford Transit. The contact received notification of NHTSA Campaign Number: 25V315000 ( BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
We rented the Vehicle from ACE Rent A Car JFK location. The turn signals were not working. Hazards worked as normal. When inspected it is suspected an electrical issue with the cable connections caused them not to work. Google searches revealed similar issues on other car models.
The contact owns a 2024 Ford Transit. The contact received notification of NHTSA Campaign Number: 24V226000 (Tires); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2024 Ford Transit. The contact stated that while driving at various speeds; an abnormal fuel odor would leak into the interior cabin, which caused health issues. In addition, the contact stated that while stopped around other vehicles in daily traffic, the exterior exhaust fumes would leak into the interior cabin of the vehicle. No warning lights illuminated. The contact sought medical attention for vomiting and severe dehydration due to a high carbon monoxide poisoning level of 2.6 as a non-smoker. Upon further inspection, the contact noticed a leak on the passenger side manifold and under the flexing coupling. The vehicle was taken to 3 separate dealers, where the vehicle was declined to be diagnosed. The vehicle was then towed to a local dealer, where it was diagnosed; however, no failures were identified. The manufacturer was made aware of the failure. The failure mileage was approximately 12,000.
The contact owns a 2024 Ford Transit. The contact stated that while in reverse(R), the rearview camera displayed either a blank or a distorted image. The vehicle was taken to a dealer, where a software update was performed on the vehicle; however, the failure returned soon after the software update. The contact then received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 6,174.
The contact owns a 2024 Ford Transit The contact received notification of NHTSA Campaign Numbers: 24V226000 (Tires) and 24V591000 (Steering) however, the part to repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the remedy parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Purchased this new vehicle from the dealer and while driving from the dealership to my business, I heard a loud bang and the vehicle caught fire.
Upon startup center main touch screen black screened making all vehicle settings unavailable. No adjusting radio, climate, settings, parking assistance, etc. Only park that would come up on screen was back up camera view when in reverse but no line assistance.
Passenger sliding door has no child safety locks
Passenger sliding doors have no child safety locks
Passenger sliding doors have no child safety locks
sliding passenger doors have no child safety locks.
Ford is taking too long to remedy this recall. And also their inference that there may be smaller tires put on the vehicle materially changes the vehicle that I purchased. Based on information at Large It is believed that there are remedies that can be deployed without reducing the tire size. Many are awaiting their decisions so they can move forward with their vehicles.
We are now 3 months into Ford recall 24S21/24V226 for the Transit Trail. No communication has been received beyond the initial notice in March and no timeline has been given. As seen in forums online, many buyers, myself included, sit in the dark while our vans rot away on the dealers lot with no end in sight. Ford needs to at least give us a timeline so buyers can make an informed decision on proceeding to wait, or back out of their purchases (if possible).
My backup camera goes black and radio buttons do not work when this happens. They replaced apim and harness wires but did not solve the problem. They say they cannot replace radio because not on recall list. My van is under warranty. My van has the same issue as the recalls but not on the list. I've been having this issue since I bought the van. It needs to be on the recall list so I can get this issue fixed.
Ford has issued recall 24V226 for apparent tire rub on the Transit Trail package almost two months ago and has since given no information on timeline for this recall. This issue seems to be contingent on a "perfect storm" of variables and therefore seems to pose much less of a safety risk than stated. Many owners online report no tire rub even during aggressive offroad driving. Regardless, the agreed upon preventative fix is very well documented within the Transit community and has been performed by countless van owners in the past, myself included. This potential issue should have been blatant well before production started on these models, but now that we're here, it seems Ford is dragging their feet to publish what should be a very quick and straightforward fix which is holding up many already purchased vans from being released from dealerships. I worry that the low volume of Transit Trails means the resolution of this recall is seen as low priority and will drag on for months to come.
The contact owns a 2024 Ford Transit. The contact received notification of NHTSA Campaign Number: 24V226000 (Tires) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Data synced from NHTSA on May 4, 2026