2000 Ford Windstar Complaint Log

REAR AXLE BRAKETS-THE BRAKET WAS REINFORCED ABOUT 2YRS AGO AND FOR THE 2ND TIME FORD IS SAYING THAT MAYBE WAS REFORCED WRONG, TRY MAKE APPOINT. TO CONFIRM IF THEY WERE DONE CORRECTLY OR NOT AND NOW NOBODY CALL BACK TO MAKE AN APPOINTM. OR WHEN THEY CAN LOOK INTO AND IF I WANT THE WORK DONE I CAN $300 TO REPLACE IT ON TOP THE LETTER WAS RECEIVE LAST WEEK OF SEPT. AND DUE DATE TO REPLACE FOR THAT PRICE IS OCTOBER 31ST. WHY NOT MAIL AIRLIER WHEN DEALERS ALWAYS ARE SO BUSY?, CONTACT THE 866 PH AND THEY SAY MOSTLY THE LETTER WAS FOR TO REPLACE IT FOR $300. I NEED SOMEBODY CHECK FIRST BEFORE MAKE DECISIONS, WHY AM I HAVE TO PAY WITHOUT SEEN THE CAR? IN THIS WEBSITE YOU DON'T SHOW ANY RECALL, WHAT'S WRONG WITH ALL OF YOU PEOPLE? PLEASE HELP.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT THE REAR AXLE AND BRACKETS ON THE VEHICLE FAILED. THE CONTACT STATED THAT IN 2010, THE VEHICLE WAS REPAIRED UNDER A MANUFACTURERS RECALL FOR THE FAILURE HOWEVER, NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION) WAS RECEIVED IN 2016 INFORMING THAT THE INITIAL RECALL REPAIR COULD HAVE POSSIBLY BEEN PERFORMED IMPROPERLY. THE CONTACT WAS CONCERNED THAT IS THE BRACKETS WERE NOT INSTALLED PROPERLY, THE REAR AXLE MAY FRACTURE, AFFECTING THE VEHICLE HANDLING AND INCREASING THE RISK OF A CRASH. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

RECALL EXIST IN REAR AXLE. LETTER OF RECALL REVIVED LETTER.

I JUST RECEIVED NHTSA SAFETY RECALL 15V-608.THIS IS AS LEAST THE THIRD "URGENT SAFETY NOTICE" ON MY VEHICLE FOR A REAR AXLE PROBLEM (AT THIS POINT I CALL THIS A CLEAR DEFECT). FORD HAS BEEN ABLE TO AVOID REPLACING THE DEFECTIVE REAR AXLE FOR YEARS AND ALLOWED TO INSTALL REINFORCEMENT BRACKETS (A BAND-AID APPROACH), EVEN AFTER ADMITTING THE REINFORCEMENT BRACKETS MAY HAVE BEEN INSTALLED IMPROPERLY AS WELL. WHEN I BROUGHT MY VEHICLE FOR THE LAST SAFETY RECALL FORD MADE LIGHT OF THE ISSUE AND SAID THE BRACKETS "LOOKED OK". OBVIOUSLY FROM THE NEW NOTICE THINGS ARE NOT "OK". I WILL HAVE IT CHECKED AGAIN BUT I HAVE LITTLE FAITH IN FORD DOING THE RIGHT THING. FORD SHOULD BE REQUIRED TO REPLACE MY REAR AXLE AT NO COST, I SHOULDN'T HAVE TO PAY $300 TO REPLACE THEIR DEFECTIVE PARTS. IF THIS AXLE SHOULD CRACK AND CAUSE ANY DAMAGE OR INJURY I GUARANTEE LEGAL ACTION AGAINST ANYONE THAT I CAN HOLD RESPONSIBLE FOR THIS ISSUE. THANK YOU. *TR

REAR AXLE CORRODING AND CRACKED. I LIVE IN KANSAS BUT WORK IN MISSOURI. VEHICLE HAS SAME PROBLEM AS IDENTICAL VEHICLES RECALLED IN MISSOURI AND RUST BELT STATES. REAR AXLE HAS RUST AND IS STARTING TO CRACK. RECALL NEEDS EXTENDED TO KANSAS NHTSA CAMPAIGN NUMBER 10V385000 EXTENDS TO MISSOURI BUT NOT KANSAS. MOST OF MY DRIVING IN MISSOURI WHERE I WORK. HOWEVER VEHICLE PURCHASED IN KS NEAR MO BORDER (KANSAS CITY AREA).

DOT# PLX05JHR4007, M6X05JHR2008/0708 GOODYEAR ASSURANCE COMFORTRED 225/60R16 TIRES. SEPARATED BY SPLITTING ON FIRST SEMI RIM/TREAD GROOVE. IMPROPER DESIGN TO HAVE GROOVE THERE. TREAD GROOVES TODAY ARE NOW CLOSER TO CENTER OF TIRE BECAUSE OF THE LESS FLEXING COMPARED TO THE ASSURANCES RIM GROOVE TOO CLOSE TO THE RIM. IT SPLITS AND SEPARATES. BAD DESIGN FLAW. TIRES IN QUESTION HAVE 8 AND 9/32 OF TREAD REMAINING.

TAKATA RECALL - AIR BAG LIGHT IS ON. PROBLEMS WITH TURNING OF STEERING WHEEL. COULD NOT PERFORM COMPLETE TURNS. STEERING WILL STOP HALFWAY DURING TURNS. AFTER REVIEW IT APPEARS THAT THE AIRBAG IS COMING THROUGH STEERING COLUMN. VAN CURRENTLY NOT DRIVABLE.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT AN ABNORMAL CLICKING SOUND EMITTED ON THE FRONT PASSENGER SIDE OF THE LOWER CONTROL ARM REAR ATTACHING BRACKET. THE CONTACT STATED THAT UPON INSPECTION, IT WAS NOTICED THAT THE BOLT WAS NOT BEING TORQUED CORRECTLY ON THE FRONT LOWER CONTROL ARM. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 12V194000 (SUSPENSION). THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING VARIOUS SPEEDS, A KNOCKING SOUND EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SUBFRAME WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V030000 (STRUCTURE). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 132,000.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING 20 MPH, THE CONTACT HEARD A LOUD POP AS IF TWO TIN CANS WERE UNDERNEATH THE VEHICLE. THE CONTACT IMMEDIATELY PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT LOOKED UNDER THE VEHICLE AND NOTICED THAT THE REAR AXLE WAS CORRODED AND FRACTURED IN HALF. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.

I WAS DRIVING ON CITY STREET AFTER EXITING HIWAY AND MY VAN FELT LIKE IT HIT THE GROUND THERE WAS ALOT OF NOISE. MY DAUGHTER STARTS CRYING SHE WAS REALLY SCARED .LATER A FRIEND SAID MY AXLE BROKE IN TWO. I CALLED FOTD COMPANY AND ASK THEM HOW & WHY WOULD AN AXLE BREAK. NEEDLESS TO SAY THEY COULDNT HELP ME. ALTHO THERE WAS A RECALL FOR THE VERY SAME VEHICLE FOR THE VERY SAME REASON. REAR AXLE BREAKING. IM TOTALLY CONFUSED . PLEASE HELP

MY WIFE, DAUGHTER AND GRANDDAUGHTER WERE IN THE VAN AND IT STARTED TO SWERVE A LITTLE BACK AND FORTH, BUT THE WIFE DIDN'T KNOW WHY. THEY MADE IT HOME AND I LOOKED AT IT AND SAW THAT THE REAR AXLE WAS ALMOST COMPLETELY BROKE IN HALF. WE'RE LUCKY THAT IT DIDN'T GO OUT OF CONTROL WHILE THEY WERE DRIVING.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 10 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR DRIVER SIDE WHEEL. UPON INSPECTION, THE CONTACT NOTICED THAT THE WHEEL WAS TILTED INWARD. THE CONTACT ALSO STATED THAT THE FRAME OF THE VEHICLE WAS SEVERELY CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V080000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING VARIOUS SPEEDS, A POPPING NOISE EMITTED FROM THE REAR OF THE VEHICLE. UPON INSPECTION, THE CONTACT DISCOVERED THAT THE REAR CROSS AXLE BEAM WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

THE RADIATOR AND WATER PUMP WENT BAD AND THE TRANSMISSION WENT OUT AS I WAS DRIVING. THE ELECTRICAL LOCKS ON THE DOORS LOCKS US IN REGULARLY, WHILE DRIVING IT OFTEN SLIDES ON IT'S OWN. THERE'S A GOOD BIT OF THINGS GOING ON WITH MY CAR THAT I DON'T KNOW ABOUT TO TELL YOU ABOUT.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 65 MPH, THE REAR END OF THE VEHICLE WAS HANGING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR AXLE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION); HOWEVER, THE CONTACT WAS CHARGED FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,500.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED WHILE TAKING THE VEHICLE TO GET SERVICE UNDER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION), THE DEALER WANTED TO CHARGE THE CONTACT TO GET THE REAR AXLE REPLACED. THE CONTACT MENTIONED THE DEALER STATED THE BRACKETS WERE PROPERLY INSTALLED HOWEVER, THE REAR AXLE WAS CRACKED. THE CONTACT WAS UNAWARE IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V385000(SUSPENSION), 12V193000 (POWER TRAIN) AND 12V195000 (SUSPENSION) DUE TO THE REAR AXLE CRACKING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE ENGINE AND THE TRANSMISSION FAILED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS EXTREMELY CORRODED FROM THE FRONT OF THE VEHICLE TO THE REAR, WHICH CAUSED THE ENGINE AND TRANSMISSION TO SEPARATE FROM THE SUB FRAME OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

VAN STALLED WHILE DRIVING, HAD TO BE TOWED. MECHANIC COULD NOT COMMUNICATE WITH COMPUTER. VAN IS HAVING AN ELECTRICAL SHORT WHICH KEEPS BLOWING FUSE #22 IN WHICH VAN CAN NOT BE STARTED OR DRIVEN. SAFETY HAZARD, FORD MUST RECALL VAN

MY VAN HAS CRACKED REAR AND FRONT AXLES AND A BROKEN SUB FRAME. I WAS TOLD BY SERVICE MANAGER STEVE GOCHENOUR ( WHEN I DROPPED OFF THE VAN) AT THE SHAWNEE MISSION FORD DEALERSHIP IN KANSAS, THAT THESE REPAIRS, AS WELL AS ANY DAMAGED CAUSED BY THESE DEFAULTS ARE FULLY COVERED UNDER A FORD RECALL, AND WOULD COST ME NOTHING. THEY THEN CALLED ME A WEEK LATER AND SAID I HAD TO PAY THEM $300 FOR THE REAR AXLE. I WOULD LIKE YOUR ASSISTANCE IN GETTING MY $300 REFUNDED FROM FORD.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION) AND THE REMEDY FOR THE REPAIR DID NOT WORK. THE CONTACT STATED THAT THE DEALER ALSO INSPECTED AND SERVICED THE TRANSMISSION, BUT A FAILURE OCCURRED AFTER THE DEALER'S REPAIR. UPON LEAVING THE DEALER, THE SUSPENSION WAS UNSTABLE AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED BACK TO THE DEALER FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE CONTACT WAS STILL WAITING ON THE DEALER TO PROVIDE A PERMANENT REMEDY FOR THE CONDITION OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 129,405.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 65 MPH, THE REAR OF THE VEHICLE VIBRATED. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A HOLE UNDER A PATCH INSTALLED DURING A PREVIOUS RECALL REPAIR IN THE REAR AXLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000. UPDATED 04/07/16*LJ THE CONSUMER STATED THE REAR AXLE HAD A CRACK AND WAS RUSTED. UPDATED 04/13/16. *JB

THE REAR AXLE HAS A SIX TO EIGHT INCH HORIZONTAL CRACK IN THE FRONT AND THE BACK SIDE WITH A UPWARD ANGLED CRACK TWO THIRDS THROUGH THE AXLE .HAD BRACKETS INSTALLATION EARLIER RECALL . WAS TOLD THAT IF THE AXLE HAD CRACKED IN THE PREVIOUS REPAIR LOCATION FORD WOULD COVER IT . BUT SINCE IT HAD FAILED IN THE CENTER OF THE AXLE THAT IT WAS NOT THEIR FAULT . BUT OUT OF THE GOODNESS OF THEIR HEART AND IN LIGHT OF CUSTOMER SATISFACTION IF I FELT THAT IT WAS NECESSARY TO HAVE THE REAR AXLE REPLACED THEY WOULD DO IT FOR $ 300.00.

RESPONDED TO RECALL NOTICE 10S13 TO FORD DEALER WHO TOLD ME THERE WAS A SECOND RECALL ON IT ALSO.......AFTER A COUPLE DAYS THEY CALLED TO TELL ME IT COULD NOT BE FIXED WITHOUT COST TO ME. I FELT THE CAR TO BE NOT SAFE TO DRIVE WITHOUT REPAIR BUT AT THE SAME TIME DID NOT HAVE MONEY TO COVER COST OF FIXING THE PROBLEM. I AGREED TO A VEHICLE BUYOUT OF $1,940.00 FROM FORD ON NOV. 4, 2015. I STILL HAVE NOT RECEIVED THE MONEY AN THUS DO NOT HAVE A VEHICLE. FORD CO. IS NOT HELPING ME AND I DO NOT KNOW WHAT TO DO AT THIS POINT.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE REVERSING OUT OF THE DRIVEWAY AT APPROXIMATELY 5 MPH, THE CONTACT HEARD AN ABNORMAL NOISE. THE CONTACT PROCEEDED TO DRIVE DOWN THE ROAD AND THE NOISE CONTINUED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT THE REAR SUSPENSION FAILED WHILE DRIVING 70 MPH CAUSING THE REAR OF THE VEHICLE TO HIT THE PAVEMENT. THE BRAKE LINES WERE FRACTURED. THE CONTACT WAS ABLE TO KEEP THE STEERING WHEEL UNDER CONTROL. THE VEHICLE CAME TO A STOP WHEN IT CRASHED INTO THE GUARDRAIL. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED BRUISES TO THE HIP THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A LOCAL TOW YARD. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

MY WIFE WAS DRIVING HER VAN WHEN SHE HEARD A CLUNK. SHE WAS TRAVELING AT 25MPH ON A STATE ROAD. UPON INSPECTION WE FOUND THE FRONT SUBFRAME BROKE WHERE THE FRONT SWAY BAR CONNECTS. RESEARCH FOUND A RECALL, BUT MY VIN WAS NOT PART OF IT. FORD CORPORATE TOLD ME I WAS ON MY OWN TO HAVE IT FIXED. THIS IS AN OUTRAGE. THEY SHOULD BE TAKING CARE OF THIS PROBLEM. WHAT DO I DO NEXT?

THE REAR AXLE ON MY 2000 FORD WINDSTAR IS CRACKED. THERE WERE TWO PREVIOUS RECALLS ON THIS ISSUE AND NOW A THIRD. FORD WANTS ME TO PAY $300.00 TOWARD REPAIR WHICH I FIND UNACCEPTABLE.

I HAVE A 2000 FORD WINDSTAR MINIVAN. THE VEHICLE BEGAN HANDLING ERRATICALLY WHEN HITTING BUMPS IN THE ROAD. UPON INSPECTION AFTER ARRIVING HOME, THE DRIVER SIDE REAR WHEEL IS TILTED IN AT THE TOP AND THE REAR TRAILING AXLE IS SNAPPED ON THE DRIVER SIDE AT A SPOT PREVIOUSLY REPAIRED UNDER RECALL. THE LOCAL FORD DEALERSHIP CAN'T DO ANYTHING AS THE VEHICLE ISN'T CURRENTLY UNDER RECALL. THIS IS A DANGEROUS PROBLEM THAT WASN'T FIXED PROPERLY THE FIRST TIME AND A MANDATORY RECALL SHOULD BE OPENED.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING AT LOW SPEEDS, THERE WAS A LOUD ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR AXLE WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V193000 (POWER TRAIN:AXLE ASSEMBLY). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

9/1/2015 ENTERING NORTHERN STATE PARKWAY WEST WENT OVER BUMP/POTHOLE REAR AXEL SUSPENSION CRACKED AND DROPPED ALSO BLEW DRIVER SIDE REAR TIRE. VAN HAD TO BE TOWED TO SHOP. COROSION ON REAR AXEL, BRACKETS SEALED TO OLD AXEL,FORD MUST REINFORCE AXEL. AXEL RECALLED 2010/2011 MUST BE REFIXED BY FORD.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT WHILE PERFORMING A ROUTINE SERVICE, IT WAS FOUND THAT THE VEHICLE'S UNDER CARRIAGE WAS COMPLETELY CORRODED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 12V194000 (SUSPENSION); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000. UPDATED 11/09/15*LJ UPDATED 12/08/15.*JB

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT ALL THE GAUGES ON THE INSTRUMENT PANEL FAILED TO FUNCTION PROPERLY. THE CONTACT MENTIONED THAT THE FUEL GAUGE WOULD DISPLAY FULL WHEN THE FUEL WAS LOW. IN ADDITION, THE VEHICLE WOULD BE IN DRIVE AND THE INSTRUMENT PANEL WOULD DISPLAY THAT THE VEHICLE WAS IN REVERSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 157,007. THE VIN WAS NOT AVAILABLE. MA 10/15/2015 *CN

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING AT APPROXIMATELY 15 TO 20 MPH, THE REAR AXLE SNAPPED IN HALF WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION); HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

ON MY WAY HOME FROM WORK ON FRIDAY JULY 24, 2015 AT ABOUT 10:00 P.M. THE BACK OF MY 2000 FORD WINDSTAR STARTED BOUNCING. I SLOWED DOWN FORTUNATELY AND A FEW BLOCKS LATER THERE WAS LOUD BANG AND THE VAN VEERED INTO A RIGHT TURN AND SPUN AROUND COMING TO A STOP LESS THAN A FOOT FROM A LARGE LIGHT POLE. I WAS CLOSE ENOUGH TO WALK TO MY HOUSE AND I CALLED AAA AND THEY TOWED THE VAN BACK TO MY WORKPLACE. UPON INSPECTION I SAW THAT THE AXLE HAD SNAPPED IN TWO RIGHT NEXT TO A REPAIR THAT FORD HAD PREVIOUSLY DONE UNDER A RECALL. WHEN I CALLED FORD'S CUSTOMER SERVICE I WAS INFORMED THAT THE AXLE RECALL HAD BEEN SUCCESSFULLY COMPLETED IN 2010 AND ANY FURTHER ISSUES WITH THIS VEHICLE ARE NOT THEIR PROBLEM. I AM VERY LUCKY THAT I WAS NOT ON AN EXPRESSWAY WHEN THIS HAPPEND AS IT WOULD LIKELY BE ONE OF MY FAMILY MEMBERS WRITING THIS AND NOT ME, NOT TO MENTION OTHER VEHICLES THAT MAY HAVE BEEN AROUND ME AT THE TIME. I WOULD NOW WORRY ABOUT ANY WINDSTARS DRIVING AROUND ME.

I WAS DRIVING DOWN ON 896, IN THE LEFT HAND LANE, WHEN MY 2000 FORD WINDSTAR LX VAN STOPPED RUNNING. I WAS GOING ABOUT 50MPH WHEN ALL OF A SUDDEN IT JUST STOPPED. (I DID HAVE SOME TRANSMISSION SLIPPING PREVIOUSLY BUT IT HAD STOPPED.) (I THOUGHT THAT IT WAS BECAUSE THE VAN HADN'T BEEN DRIVEN FOR ABOUT 4 MONTHS). I IMMEDIATELY PUT MY HAZARDS ON AND CALLED THE DELAWARE STATE POLICE. IF THIS HAD HAPPENED ON THE INTERSTATE, I WOULD HAVE BEEN KILLED. AS IT WAS. IT HAPPENED THIS MORNING WHILE I WAS ON MY WAY TO WORK. I HAD PEOPLE COME FLYING UP BEHIND MY VEHICLE AND BLOWING THEIR HORN AT ME. THANKFULLY IT WAS NOT RUSH HOUR OTHERWISE I WOULD NOT BE HERE RIGHT NOW, WHICH MEANS MY CHILDREN WOULD BE MOTHERLESS!

ON JULY 14, 2015 WHILE DRIVING THE VEHICLE THE ENGINE LITERALLY FELL OUT OF THE CAR ONTO THE ROADWAY AND UNABLE TO STEER. VEHICLE WAS TOWED TO CHAMPION LINCOLN MERCURY IN BROCKTON MA ON THAT DAY. THERE WAS A RECALL #11S16 ON MARCH 11, 2011 FOR THE SUBFRAME LOWER CONTROL ARM REAR ATTACHING FLANGES REAR BODY MOUNTS. VEHICLE WAS INSPECTED AND PASSED ON MAY 31, 2011. IT HAS BEEN 4 MONTHS AND FORD REFUSES TO SUPPLY THE NECESSARY PARTS TO FIX MY VEHICLE. I'VE ATTACHED ALL RECALL NOTICES, REPAIRS, INSPECTIONS AND PICTURES AS REQUESTED. WE COULD HAVE BEEN KILLED OR CAUSED SERIOUS DAMAGE TO SOMEONE ELSE AS A RESULT OF THIS DEFECT IN MY VEHICLE. EVEN THE DEALERSHIP IS APPALLED AT THE TREATMENT RECEIVED IN THIS MATTER. I WOULD APPRECIATE ANY HELP YOU MAY BE ABLE TO PROVIDE IN RESOLVING THIS ISSUE.

WHILE DRIVING DOWN THE HIGHWAY MY VAN VAN STOPPED ACCELERATING AND ACTED LIKE I WAS IN NEUTRAL. LUCKILY I HAD NO CARS BEHIND ME BECAUSE I WOULD HAVE BEEN REAR ENDED IF THERE HAD. MY TRANSMISSION WENT OUT AND WAS TOLD I NEED A NEW ONE AT 2400 DOLLARS. I HAD NO GEARS FORWARD OR REVERSE BUT THE VAN WOULD STILL RUN AND TURN ON FINE. HAD TO HAVE IT TOWED. AS A PARENT OF FOUR KIDS WHO REGULARLY ARE IN THIS VAN I AM DISAPPOINTED THAT FORD HAS NOT RECALLED THESE FOR SAFETY WITH ALL OF THESE COMPLAINTS. WILL IT TAKE SOMEONE DYING FOR THEM TO DO SOMETHING? I CAN DEFINITELY SAY I WILL NOT BE BUYING A FORD AGAIN SINCE THEY CAN'T STICK BY THERE MOTOR AND MAKE THINGS RIGHT!

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE MAKING A RIGHT TURN, THE VEHICLE FELT AS IF IT WERE DRIVING OVER A BUMP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE REAR AXLE WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER AN UNKNOWN MANUFACTURER RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 285,000.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 55 MPH, A LOUD POPPING NOISE WAS HEARD COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE SUDDENLY BECAME UNDRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR AXLE FRACTURED. THE VEHICLE WAS REPAIRED AND, APPROXIMATELY ONE MONTH AFTER THE INITIAL REPAIR, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE FAILURE MILEAGE WAS 103,000.

I BOUGHT MY VAN USED JUST A MONTH BEFORE I NOTICED THIS DEFECT, I CAME OUTSIDE TO GET IN THE VAN AND NOTICED THE REAR WHEELS LEANING SLIGHTLY INWARD AT THE TOP. MY SON IN LAW INSPECTED IT FURTHER TO DISCOVER THAT THE REAR AXLE HAD BENT. UPON FURTHER INVESTIGATION WE DISCOVERED THAT THERE HAD BEEN A RECALL ON ALL FORD WINDSTAR MODELS BETWEEN 1998 AND 2003. WE NOTIFIED FORD AND THEY TOLD US THAT THIS VEHICLE HAD ALREADY BEEN RECALLED AND REPAIRED IN 2011 AND THE REPAIR HAD A 12 MONTH WARRANTY. MY SON IN LAW CHECKED AND SURE ENOUGH THERE WERE REPAIR SLEEVES WRAPPED AROUND THE REAR AXLE AT BOTH ENDS. THIS REPAIR DID NOT FIX THE ORIGINAL PROBLEM BECAUSE THE REAR AXLE HAD CRACKED RIGHT UNDER WHERE THE REPAIR SLEEVE WAS PLACED AND HAD BENT BAD, BAD ENOUGH THAT BOTH REAR TIRES WERE RUBBING THE INNER FENDERS AT THE TOP AND THE VAN WAS SITTING MUCH LOWER IN THE REAR END THAN IT SHOULD HAVE BEEN. THANK GOD I HAD NOTICED THE PROBLEM BEFORE THE AXLE COMPLETELY CRACKED IN HALF THE REST OF THE WAY BECAUSE THERE IS NOTHING ELSE HOLDING THE REAR WHEELS ONTO THE VEHICLE AND IF I WAS DRIVING THE WHEEL AND PART OF THE AXLE COULD HAVE FLOWN OFF TO WHO KNOWS WHERE AND POSSIBLY KILLED ME AND WHOEVER ELSE WAS IN THE VAN. I'VE HAD TO COMPLETELY REPLACE THE REAR AXLE WITH ANOTHER PART FROM ANOTHER VAN WHICH IS ALSO DEFECTIVE AND WILL SOON HAVE TO BE REPLACED AGAIN. FORD TAKES NO RESPONSIBILITY FOR THIS PAST THE ORIGINAL "FIX" WHICH WAS WARRANTIED FOR ONLY 12 MONTHS. THE RECALL WAS NOT A GOOD FIX AND SEEMS TO HAVE ONLY BEEN A BAND AID TO KEEP CUSTOMERS QUIET UNTIL THE WARRANTY ON IT RUNS OUT. I HAVE DONE RESEARCH ONLINE AND FOUND THAT THIS IS NOT AN ISOLATED INCIDENT AND IN FACT HAS HAPPENED TO MANY HUNDREDS OF PEOPLE, COINCIDENTALLY AROUND THE SAME TIME AS MY INCIDENT HAPPENED.

I GOT THIS VAN USED FROM A FAMILY MEMBER THEN CHECKED WITH LOCAL FORD DEALER TO MAKE SHURE RECALL WORK WAS DONE AKA REAR AXLE BEAM AND FRONT SUBFRAME WERE DONE THEY ASSURED ME THAT IT WAS DONE ABOUT 2 MONTHES LATER THE AXLEBEAM BROKE DUE TO COROSION UNDER THE CLAMP THEY PUT ON TO STOP THIS FROM HAPPANING I ALMOST LOST CONTROL OF THE VAN WENT TO THE DEALER NEXT MORNING AND THEY TOLD ME THERE WEAS NOTHING THEY CAN DO AS CASE WAS CLOSED THIS REPAIR DOES NOT FIX THE PROBLEM OR PREVENT IT FROM SEPERATING IF I WAS AT HIGHWAY SPEED THE VAN WHOULD HAVE FLIPPED THEY HAVE SENCE SENT US A LETTER STATING THE CLAMPS MAY NOT HAVE BEEN INSTALLED RIGHT AND WANT TO CHARGE FOR A REPLACEMENT AXLE 300 I WAS TRAVALING 25 MILES AN HOUR WHEN THIS HAPPENED I HAVE MORE PICTURES THEN THIS WILL ALLOW ME TO UPLOAD BUT I HAVE REPLACED THE AXLE USING MY OWN GARADGE SEEING HOW I CANNOT TRUST THE DEALLER

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING AT APPROXIMATELY 35 MPH, AN ABNORMAL RATTLING NOISE WAS COMING FROM THE REAR OF THE VEHICLE. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT ALSO STATED THAT ON ONE OCCASION, THE REAR DRIVERS SIDE WHEEL EMITTED SMOKE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DISCOVERED THAT BOTH REAR WHEELS WERE BENT INWARD. AS A RESULT, THE REAR AXLE, REAR COIL SPRINGS AND REAR AXLE ASSEMBLY NEEDED TO BE REPLACED. THE REAR TIRES WERE ALSO DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.

CAR SWAYING ALMOST LOST CONTROL TOOK TO BELLE TIRE FOUND CRACKLIN IN AXLE.

A.B.S. LIGHT ON. SUSPENSION BROKEN IN RIGHT FRONT TIRE. DASHBOARD GAUGES NOT WORKING PROPERLY

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT WHILE COMING TO A COMPLETE STOP, A LOUD POPPING NOISE EMITTED OUTSIDE OF THE VEHICLE AND THE REAR END COLLAPSED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. IN 2011, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION); HOWEVER, THE REMEDY WAS INSUFFICIENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 176,000.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING AT 55 MPH, A LOUD NOISE EMITTED FROM UNDER THE SUBFRAME. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUBFRAME AND THE ENGINE CRADLE WERE SEVERELY CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNED A 2000 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STRUCK A BUMP IN THE ROAD AND BEGAN TO SWAY. THE CONTACT LOST CONTROL OF THE VEHICLE, STRUCK A FIRE HYDRANT, FLIPPED OVER THREE TIMES, AND LANDED UPSIDE DOWN. THE DRIVER AND THE FRONT PASSENGER WERE KNOCKED UNCONSCIOUS. THE PASSENGER IN THE REAR OF THE VEHICLE WAS NOT WEARING A SEAT BELT AND WAS NEARLY THROWN FROM THE VEHICLE. ALL OF THE PASSENGERS SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS A DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V030000 (STRUCTURE); HOWEVER, THE CONTACT NEVER RECEIVED THE NOTICE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

THE ABS AND TRACTION SYSTEM LIGHTS COME ON AND STAY ON. IF I TURN THE VEHICLE OFF AND RESTART IT SOMETIMES THE WARNING LIGHTS WILL GO OFF BUT THIS IS INCONSISTENT AT BEST. IF I HIT A BUMP THE SYSTEMS WILL GO OFF. IT DOES SEEM WORSE AFTER THE VEHICLE WARMS UP. MY BIGGEST CONCERN IS FAILURE OF MY BRAKING SYSTEM. *TR

HAVING ABS AND ELECTRICAL PROBLEMS. OVER DRIVE LIGHTS WAS BLINKING SO I HAD A FULL SCAN DONE. ABS SYSTEM SHOWS ABOUT 12 ERROR CODES AND THE ABS LIGHT WASN'T ON. CHECK THE LIGHT AND THE LIGHT WORKS. THE MECHANIC SEEMS TO NOT TO UNDERSTAND THE PROBLEM. THIS PROBLEM IS VERY ALARMING TO ME BECAUSE THIS CAN BE REALLY BAD FOR MY FAMILY SAFETY. ALSO ANOTHER CODE PULLED FOR THE ALTERNATOR OVERCHARGING THE BATTERY WHICH NEVER TURNED THE CHECK ENGINE ON. CHECK ENGINE WAS PROVEN TO WORK AND THAT WAS REPAIRED AND WORK TO FIX IT. *TR