2019 Genesis G70 Fuel System Problems

I have contacted Genesis multiple times about finding an authorized repair center to complete the recall there are none in my city or state they keep telling me that their site is down and that they will call me back but they still have not it's been two weeks I've called multiple times and have no resolution to the recall on my g70 On the website it says Hyundai dealerships should be able to fix the recall both Hyundai dealerships in Albuquerque Larry h Miller have refused to do the recall saying that they can't do it I've been told this is a pretty dangerous situation and my car can catch fire and neither the Genesis manufacturer or the Hyundai dealerships are willing to help me at all I did not buy it from a Hyundai dealership I bought it from Rich Ford as one of those certified used cars.

Dealership refuses to make repair to fuel pump under recall and emailed me as follows: Cause of failure is the fuel pressure regulator in the high pressure fuel pump, the vehicle is setting DTC P0091, the vehicle does have an open campaign for inspection of DTC P0088 and if the vehicle does have P0088 it calls for replacement of the high pressure fuel pump. However since the vehicle is not setting DTC P0088 I cannot warranty under campaign 24-01-076G

The contact owns a 2019 Genesis G70. The contact stated that while driving 45-50 MPH and merging onto the highway, the accelerator pedal was depressed, but the vehicle jerked and failed to respond while the RPMs increased. The contact exited the highway and continued driving at a slow speed. The contact stated that the failure recurred several times while driving and exceeding 30 MPH. The contact received notification of NHTSA Campaign Number: 24V528000 (Fuel System, Gasoline); and related the failure to the recall. The vehicle was taken to the dealer, where the engine control module software update was performed; however, the contact stated that while driving from the dealer's parking lot, the check engine warning light illuminated. The vehicle was taken back to the dealer; however, the dealer informed the contact there was no earlier availability to diagnose the vehicle. The dealer referred the contact to Napleton's West Palm Beach Hyundai (2301 Okeechobee Blvd, West Palm Beach, FL 33409), where it was diagnosed that the failure was related to the GDI fuel pump. The second dealer informed the contact that the recall repair was not performed correctly and referred the contact back to the first dealer. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer attempted to contact the first dealer, but the first dealer had been unreachable. The manufacturer had not provided any further assistance. The failure mileage was approximately 45,980.

The contact owns a 2019 Genesis G70. The contact received notification of NHTSA Campaign Number: 24V528000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Genesis G70. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed with fuel pump failure; however, the contact was informed that the parts were not available to repair the vehicle. The contact was informed that he could pay for the repair out of pocket, and later be reimbursed. The contact received notification of NHTSA Campaign Number: 24V528000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 63,000. VIN tool confirms parts not available.

The contact owns a 2019 Genesis G70. The contact received notification of NHTSA Campaign Number: 24V528000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000. VIN tool confirms parts not available.

Hi, I’m an Automotive technician writing on behalf of my Girlfriend. She drives a 2019 Genesis G70 2.0T. Her High pressure fuel pump failed Diagnosed by me. Throwing the Code P0088 which is a too high pressure in fuel rail system code. She was driving to work in the morning about last week and was on the highway when the car completely lost power and would not move at all on the Highway she takes to work. Fortunately she was able to get the car limped home safely and no one was hurt but after this I contacted Genesis about the open recall they have for the high pressure fuel pump and asked if they could help us out even though there was no remedy available yet according to them and we had no help. Case manager just told us basically we have to pay out of pocket and that Genesis will not reimburse us for this inconvenience. The bulletin they released regarding the Recall states if the car has a check engine light for the high pressure fuel pump that it would be replaced at no cost to the owner regardless of Warranty situations. But they refuse to help. That’s why I am writing this because my Girlfriend needs a working vehicle to get to work and safely. Genesis needs to own up because I should not have to pay over 1000$ out of pocket because of a manufacturer mistake.

The contact owns a 2019 Genesis G70. The contact received notification of NHTSA Campaign Number: 24V528000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Genesis G70. The contact stated that while driving at 60 MPH, the vehicle briefly jerked, after which the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to restart but continued to experience significantly reduced motive power. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the high-pressure fuel pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V569000 (Fuel System, Gasoline) however, the VIN nor the model was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 81,000.