NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2022 Genesis GV70. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The engine lunged several times and then completely died. The car was towed to the dealership and the fuel pump has gone out. There are 7 GV70's sitting there with the same issue. Luckily it stalled in a turning lane and not while driving on the interstate. There is a problem!
Vehicle constantly chokes and even stalls from lack of fuel delivery
Vehicle lost power while normal driving. This happened multiple times. All dashboard lights turn on, then vehicle shut down/shut off. Had to safely pull over to shift gear into PARK, then restart vehicle. Vehicle acceleration is very poor, the more it does this. Vehicle feels like it’s not being provided fuel. On my app, vehicle show “ALL SYSTEMS NORMAL”. Purchased brand new, only 8500 highway miles.
At 65 miles an hour on the interstate, I suddenly lost control of the accelerator and the car immediately began to lose speed. I pulled into the breakdown lane and came to a stop. I put the car in park and attempted to increase the engine speed by pressing on the accelerator. It was only when I jammed my foot to the floor that the engine responded. I then drove the car carefully to a Genesis dealer where I was told that this happens to the GV 70 when it is in Eco mode. The car is now at the dealer who will attempt to fix it, I hope.
Car has now lost power several times, including incident trying to cross multi lane road when it lost power and caused other vehicles to slam on brakes to avoid hitting me. The car lost power while merging onto interstate and vehicles had to avoid my car. It’s lost power just driving down the highway with cars swerving around me. I feel very unsafe but I need my car for work.
When accelerating from a stop the vehicle will hesitate to go, then begins to buck as if it is trying to go which causes a whiplash motion. The vehicle has also hesitated to go, then bucked then stalled on us during acceleration after a turn. Thankfully, we were on a street that was not busy at the time. The episodes are getting worse and more frequent but the dealership doesn’t seem to want to address the issue even though multiple videos have been sent to the service manager.
Loss of power. Vehicle went into limp mode after a gutter. Dealer diagnosed bad fuel pump.
The fuel pump failed in the car, it is a known problem by the dealer and there were no warnings prior to failure. The dealer verifies it was the pump and it is currently on backorder. The car broke down in the middle of a major intersection in 100 degree weather with our 1 and 2 year old in the car. It is a major safety concern.
I have started getting Check limited slip differential pop up on the cluster. This is a known issue and many people have already reported it. There should be a recall on this. Also there are fuel pump issues causing stalling sometimes.
After getting routine maintenance done on 5/29/2023 at Courtesy Hyundai in Tampa, my vehicle stalled numerous times when running the A/C. The compressor kicks on, RPM drops and the car violently jerks before shutting off. The system will only restore if I turn the A/C off. So I assumed the issue was due to the A/C putting pressure on the vehicle. I took it back to the same dealership on 6/6/2023 and they performed a fuel sample and said there was bad gas (high water content) in the tank (even though I only use 93 octane gas from a premium gas station, Shell) and stated the fix action would be to drain the fuel and clean the injectors for $850. I declined because I didn't believe that was truly the problem and wanted a second opinion from a different Genesis dealership. About three weeks later, I was merging on the interstate going 65 miles per hour and the vehicle stalled, lost power and came to an immediate stop. Absolutely nothing worked!!! I almost got hit by multiple vehicles. I waited a few minutes before restarting and the vehicle drove like nothing was wrong. However, this problem continued several times as I was trying to get home. I did notice it was having difficulty accelerating after that. I would say this vehicle randomly stalled in moving traffic more than 10 times in a two month period. I was finally able to get a service appointment with Lakeland Genesis on August 4th. After about a week, I was notified the fuel pump is indeed bad and needs to be replaced, which is what I thought initially. The vehicle has not been repaired yet because the part is on backorder with no ETA. So I'm unsure if replacing the fuel pump is the final fix. We are part of an online GV70 forum and it seems many other owners are going through this same issue. This is extremely dangerous and someone is going to be seriously injured or killed because the vehicle stalls with no warning lights, no alerts, no error codes, no nothing.
The contact owns a 2022 Genesis GV70. The contact stated that while driving at 10 MPH and attempting to come to a stop, upon depressing the brake pedal, the vehicle failed to come to a stop. As a result, the contact collided with the vehicle in front of him. The contact stated that the FWC system failed to activate prior to the collision. The air bags did not deploy. No warning lights were displayed on the instrument panel. A police report was filed. The other driver was transported via ambulance to be treated for undisclosed injuries. The vehicle was towed to a tow yard and later towed to an independent mechanic, where it remained. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 21,000.
The issue reported has been since day one having the vehicle. The hood shakes excessively, sometimes violently, while driving at highway speeds as well as at non-highway speeds if any significant headwind is present. This flapping creates uneven and unpredictable drag that affects the straight-line tracking of the vehicle under normal driving situations. These characteristics are exacerbated by turns at highway speeds and on surface streets on particularly windy days. As the hood rises, air enters the engine compartment and causes uneven pressure changes and an unpredictable swirling and turbulent flow of air that the vehicle is not designed to handle. These combined forces acting on the vehicle throw the lane assist, cruise control, and lane departure warning systems into fits. On more than one occasion I have had to 'fight' the vehicles inputs to stay on the desired track and to avoid departing the road. Aside from immediate safety concerns, the abnormal stresses imposed on the vehicle, components, and tires are causing wear at an unknown rate and a premature component failure is likely. Napleton Genesis attempted to adjust the hood on two occasions prior to claiming to put a new hood on the vehicle. After yielding no positive results, a remedy was sought by contacting Genesis Motor America. They claimed to not know of similar complaints. After several email and phone conversations the vehicle was sent to Pugi Genesis for another failed adjustment attempt. My suspicions that it is a design flaw relating to the 'Clamshell' design of the hood were confirmed by the contact below, who stated on a recorded line on Wednesday, March 22, 2023, that she received an email from 'the engineers' claiming that they are aware of the issue and that they will not follow up because 'it is fine'. She also admitted that she is aware of several GV70 owners that have made similar claims. BRIANNA National Consumer Affairs Genesis Motor America O: 1.833.462.8723 Ext. 65009
During a road trip, the GV70 only having about 5000 miles, a Check Engine light came on. Cause of said warning was fuel injector malfunction. The car still operated normally. Took in to Dealer repair shop after getting back home from road trip and Dealer had car for over 5 weeks to replace a fuel injector chip. Since replacing the chip, no other problems have occurred.
The contact owns a 2022 Genesis GV70. The contact stated while attempting to reverse, the vehicle launched forward without warning. The contact then shifted to drive and the back Over Prevention camera screen activated. There was also an abnormal sound coming from the vehicle. The vehicle was taken to the dealer and the dealer stated the battery was low and there was no coolant in the reservoir or radiator. The vehicle was repaired but the failure continued. The vehicle was taken back to the dealer but was not diagnosed. The manufacturer was not contacted. The failure mileage was 4,977.
Manufacturer Recall Number012G NHTSA Recall NumberAWAITING1 Recall StatusRecall Incomplete Summary HYUNDAI/GENESIS IS INITIATING SAFETY RECALL 012G TO ADDRESS A CONDITION PREVIOUSLY REFERENCED IN RECALLS 211/009G, 219, 220, 223, 229, 231, AND 238/011G REGARDING THE SEAT BELT PRETENSIONER. THIS RECALL INCLUDES CERTAIN, NEWLY IDENTIFED GENESIS VEHICLES BASED ON HYUNDAI/GENESIS' ANALYSIS AND TESTING USING RECOVERED PARTS ASSOCIATED WITH A KNOWN FIELD EVENT. FURTHER TESTING USING CRASH PULSE PARAMETERS SIMILAR TO THE KNOWN FIELD EVENT CONFIRMED THE SUBJECT GENESIS VEHICLES' SUSCEPTIBILITY TO MICRO GAS GENERATOR SEPARATION. HYUNDAI/GENESIS IS INITIATING THIS ACTION TO ENSURE THE SAFETY OF ITS VEHICLES FOR GENESIS CUSTOMERS. Safety Risk THE FRONT DRIVER AND/OR PASSENGER SIDE SEAT BELT PRETENSIONERS IN THE SUBJECT VEHICLES WERE INSTALLED CONTAINING PYROTECHNIC-TYPE PRETENSIONERS THATMAY DEPLOY ABNORMALLY DURING A CRASH. AN ABNORMAL PYROTECHNIC PRETENSIONERDEPLOYMENT COULD CAUSE METAL FRAGMENTS TO ENTER THE VEHICLE OCCUPANT COMPARTMENT, WHICH MAY RESULT IN INJURY TO VEHICLE OCCUPANTS. THE POTENTIAL FORTHIS CONDITION IS DEPENDENT ON VEHICLE CHARACTERISTICS, PRETENSIONER LOAD LIMITER SPECIFICATION, AIRBAG CONTROL UNIT LOGIC, CRASH DURATION, AND SEVERITY. Remedy REMEDY NOT YET AVAILABLE
severe condensation in headlights Water build up in headlights can reduce visibility, and cause more electrical issues, malfunctions. Both headlights have been replaced by dealer on separate occasions. My driver side headlight a year and half later is now filled with condensation again. First headlight (driver-side) showed condensation about one year after ownership. The second (passenger side) about eight months later, and now three and a half years later the driver side headlight has condensation again.
The issue started 1/24/2022 9:30pm when the car steering wheel buttons features where off and 2 warning lights on. All self driving mode assistance where off. I took the car to Nashua Hyundai 140 Daniel Webster Hwy, Nashua, NH 03060 tel 603- 888- 8080, i believe was the week of the 31, and they ordered the 3 parts. They told me it was safe to drive the car. During Saturday 1/21 I drove to NYC to meet my cousins for my uncle funeral. I noticed that the car was slightly accelerating itself without no warning. On 1/22 Sunday returning home from NYC, I notice that I had to put the brakes more frequenty. On 1/27/2023, the 3 electric parts were installed and when leaving the dealer the car was not responding to the acceleration (it won run) and abruptly accelerated. Then at the highway US 3 South it started to reduce speed by itself (55/65 zone). Almost 2 car collide with me at the rear at they had to reduce speed abruptly. I returned to the dealer with the warning lights on. The technician plug the computer deffects detector and the system could not detect the error. The warning signs where off. He drove the car and there found the traction control coming on and off causing the car to accelerate and reduced speed by itself. I thought I was not going to make it as they were a lot of trucks near me when I was trying to drive and return to the dealer. I sworn to protect the public health since 2015, I am fulfilling that duty with this report to avoid preventable accident or death. I believe this car advance AI/ML system are blocking access to detection system to detect errors. Which could endanger findings of significant errors that can cause injuries or death while driving. All repairs documented are at the dealer and inside the car. The car still at the dealer as of today if you need to conduct an inspection 1/30,/2023. Also, the Genesis app is not recording malfunctioning until the dealer connect the system. [XXX] Cell [XXX] for any questions INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The location of the sensors for the forward collision, adaptive cruise control and lane departure are located too low in the front grill. During snow conditions ice and snow cover the sensors and they do not operated properly. I purchased my vehicle in August 2021 and last winter as well as today (December 16, 2022 while driving near Chicago I encountered several instances where the above systems did not work properly. I contacted my local dealer as well as the Genesis Motor Vehicle company. The dealer confirmed they had several similar complaints to mine. I was advised by both the local dealer as well as Genesis Motor company to turn the systems off in snowy conditions. Disconnecting the system results in an unsafe situation. The location of the sensors is too close to the pavement. Genesis needs to correct this design flaw.
My 2022 GV70 with only 7,025 miles started making a whining/grinding noise. Shortly after the drivetrain failed while driving the vehicle just after exiting a highway. The vehicle while moving forward every few feet would make a loud bang. While trying to reverse the vehicle the drivetrain was locked and vehicle would not move in reverse even in neutral gear. The service center after 2 months of "investigation" has stated the transfer case needs to be replaced but gave no details on what actually failed. Vehicle is still at the service center awaiting an ETA for part and repair. After reading several forums this seems to be on-going issue with failure of the transfer case with Genesis GV70 and possibly others. This is a safety concern and is a known issue impacting multiple vehicles that could lead to accidents. I believe this should be investigated by NHTSA.
2022 Genesis GV 70 Advanced model, All Wheel Drive warning light is illuminated on the dashboard at first at random driving condition (highway / city) and at no particular speed. This occurred intermittently over a two week period progressing to the light illuminates after 5-10 min of driving after both a hot and cold start. When the light comes on, the 4 wheel drive system disengages and provides power to rear wheels only. Upon inspection by Genesis service, the transfer case is in need of replacement. A google search "GV70 AWD warning light" yields details on numerous others with the same problem, generally with less than 5K on the car. Genesis cannot tell me if the car is safe to drive until the part arrives, saying only if I do not feel safe to drive it, don't. The dealer / service dept reported others with the same problem as well and suggest some form of a recall is needed by Genesis. Genesis cannot tell me if the car is safe to drive until the part arrives, saying only if I do not feel safe to drive it, don't which was/is not very helpful nor responsible as a premium vehicle manufacturer.
I am uncertain what exactly is wrong with my vehicle. As it appear the certified dealer is also not unaware how to resolve the issue. My vehicle has sat at the Lithia Springs, GA Hyundai dealership since approximately August 23, 2022. I requested service on my vehicle because it started stalling, and shutting off while operating the vehicle without warning. This is a major concern as it put the driver and passengers at risk considering the circumstances. The last time I drove my vehicle. It shut off completely while driving on major interstate I-20 in the middle of expressway, surrounded by other vehicles. With much caution, we made it to the side of the highway. Where we restarted my truck and proceeded to make it back to Lithia Springs Hyundai, where we picked up my vehicle just a hour prior to this event. We were assured my vehicle was repaired properly. Later realizing in fact no repairs had been made at all. My vehicle shut off 3 additional time before reaching the dealership. Where we road slowly through traffic with hazard warning lights flashing. My vehicle has sat without repair since it was left that day. This week, I was contacted by a case manager with Genesis and instructed to come pick up my truck, return the loaner vehicle. Drive my truck two hours away to another dealership in Albany Georgia to further assist with just a review of my vehicle. Please let it be known. No repairs has been made to my vehicle. Yet I am being asked to risk my life by driving a knowingly unsafe vehicle. Putting myself, as well as other people lives in danger, for a task that should be handled by the manufacturer. I have been more than patient! Allowing a fair opportunity for Genesis and Lithia Springs Hyundai to come up with a better resolve that doesn’t involve me possibly dying for supporting their brand! This entire experience has impacted my life severely! Causing a enormous amount of stress
The contact owns a 2022 Genesis GV70. The contact stated while driving at an undisclosed speed and coming to a stop, the vehicle lost motive power and stalled. The vehicle was restarted and operated normally. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not contacted. The failure was mileage was 6,000.
Been dealing with fogged up headlights from the time I bought my 2022 Genesis gv70 new. I've had at least 4 headlights replaced including recently, June 2025. My warrenty is about up and I was told by the dealership that I would be on my own after this. Problem is obviously not resolved. Lighting is a big safety issue. This should be a recall with a fix in place not a stop gap.
While having brake hold feature enabled, with the auto start and stop system, the car rocks forward then backward before driving off, which leads to a sensation of whiplash for the driver as well as create a 1-3 unexpected delay in acceleration which almost caused an accident while turning on to a main road from a minor road. As well as lead to unnecessary strain on the neck. It appears to be an issue with the 2 systems (auto start and stop and brake hold) interacting with each other.
On the top trim of the Genesis GV70, with the upgraded sport break and gas pedals the ergonomics for both pedals are horrible. The gas pedal in particular requires a significant amount of force to be depressed from a normal driving position in all drive mode (except the sport modes) resulting in pain and frequent muscle contract episodes while driving- which caused be to pull off on the soft shoulder while driving on the highway as I was unable to continue driving. It has also caused prolonged pain in my Achilles tendon and I’m unable to drive the car without a leg brace, or I may experience severe muscle contract while driving which would prevent me from pressing gas all together. Its only noticeable after at least 3 weeks of constant driving, so its not something new buyers would be able to identify readily. Additionally the lower trims GV70s have different brake and gas pedals which are more ergonomic, and require significantly less force to be depressed so it wont be noticeable on those trims.
Hello, I am writing to file a complaint regarding the seatbelt mechanism in my Genesis vehicle and to request an investigation into the issue. The seatbelt system in my car rapidly retracts with no slack. This excessive force can potentially cause serious injuries. Unfortunately, my family and I recently experienced a devastating consequence of this issue. On April 9th, 2022, we were involved in a rear-end collision. We would like to get an answer from if aggressive retraction of the seatbelt, could've resulted in the loss of our unborn child. We are heartbroken and concerned about the safety. We would appreciate your prompt attention to this matter, as we believe that addressing this issue could potentially save lives and prevent further tragedies. Thank you for your attention to this urgent matter.
The front windshield of the car is not sturdy. I have two road trips and a small stone hit the front windshield and is easily chipped. I have two experience with this kind of incident my speed was within normal range and other incident was city driving.
Feel difficulty for acceleration and could not drive over 30miles on freeway. it was very dangerous in freeway most cars passed over 70 miles and gave warning signs from the back. No warning signs, messages nor symptoms before. Request roadside towing service and received call from local dealer will take 3 weeks to take inspection for diagnosis. Called customer service several times and received answer will call back 3 - 5 days only with no further action.
Lane keeping assist veers out of highway lane when an unlined entrance- exit appears. Vehicle is looking for the right line and swerves out of the lane to find it. Could cause a collision with an incoming vehicle. 2nd part the vehicle shimmies down the highway for the same reason when space between dashed lines appear. Constantly correcting itself. Solution would be a recall to reprogram all Hyundai and Genesis vehicles with lane following to only look at the left lines.
My car hit a curb and the front strut insulator broke through the upper strut mount. The tire was blown but the wheel was undamaged. Repairs were made by a Genesis dealer. Was told it should have been a warranty repair, but the repairing dealer said no. I believe it should be a warranty item as I have heard about similar problem.01
The contact owns a 2022 Genesis GV70. The contact stated that while driving approximately 60 MPH, the vehicle stalled. Additionally, while driving 30 MPH, the vehicle stalled. Additionally, while driving 65-70 MPH the vehicle stalled. The vehicle was restarted, but the failure persisted. There were no warning lights illuminated. The vehicle was towed to the local dealer however, the technician was unable to duplicate the failure. The vehicle was not repaired. The vehicle was taken to another local dealer, Gettel Genesis of Lakewood Gettel (5921 FL-64, Bradenton, FL 34208) but was not diagnosed or repaired. The manufacturer was contacted and opened a case, but no assistance was provided. The failure mileage was approximately 1,000.
This car had a lack of power since inception. The transmission had a horrible grinding sound during the upshift and down shifting of the transmission. Hyundai Corporation did replace the transmission but the grinding sound is not completely gone. The check engine light is currently on and has appeared for the second time with less than 6K on the odomoter. I have scheduled another appointment to take it in on 02/14/2022.
Data synced from NHTSA on May 4, 2026