There are 3 owner-reported air bags & restraints complaints for the 2023 Genesis GV80in NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
The contact owns a 2023 Genesis GV80. The contact stated that while driving at an undisclosed speed with a child seated in the rear passenger’s seat, the seat belt webbing loosened from the frame of the vehicle. The vehicle was taken to a dealer and the contact was informed that the seat belt might have been cut and caused the failure. The contact disputed the claim and notified the manufacturer of the failure; however, the manufacturer sided with the dealer. The contact was not offered any additional assistance. The vehicle was not repaired. The failure mileage was approximately 49,000.
Seatbelts on driver and front passenger side frequently get stuck and are not able to retract. Seatbelt then unable to restrain passenger. Vehicle taken to dealer for service. This has occurred way more than in any vehicle my family or friends have used.
The second row passenger seatbelts are difficult to reach because they do not angle high enough for the user to easily latch. While they work well for a normal adult, children have difficulty latching the belt from a booster seat, especially if a Weathertech or similar seat protector are present. Secondly, the middle passenger belt latch is not identical in size to its left and right counterparts. Difficulty accessing the right passenger latch may lead to people attempting to use the middle belt latch as an alternative. This will fail to latch if attempted using the right passenger's belt. The manufacturer should consider standardizing all belt latch mechanisms.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026