There are 17 owner-reported body & structure complaints for the 2009 GMC Acadiain NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE'S LIFTGATE INDEPENDENTLY DESCENDED. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRRED THE CONTACT TO NHTSA. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE VIN WAS NOT INLCUDED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.
LIFTGATE OPENS ON IS OWN WHILE DRIVING, DOOR UNLOCK AND CANNOT BE LOCKED THIS HAS BEEN HAPPENING FOR A MONTH. I WILL HAPPEN SEVERAL TIME A DAY.
TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT WHILE IN PARK, THE LIFTGATE INADVERTENTLY CLOSED WHILE THE CONTACT WAS BEHIND THE VEHICLE. AS A RESULT, THE CONTACT BECAME WEDGED IN BETWEEN THE LIFTGATE AND THE BOTTOM OF THE VEHICLE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE GAS STRUTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT THE PROP ROD RECOVERY SYSTEM FAILED CAUSING THE LIFTGATE TO CLOSE UNEXPECTEDLY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT THE POWER LIFTGATE WAS ENAGGED AND PLACED IN AN UPWARD POSITION WHEN IT ABRUPTLY CLOSED ONTO THE CONTACT'S HEAD. THE CONTACT SUSTAINED A BUMP ON THE HEAD THAT RESULTED IN MINOR HEADACHES. THERE WAS NO MEDICAL ATTENTION REQUIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 142,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT THE LIFTGATE FAILED TO REMAIN OPEN. IN ADDITION, THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) HOWEVER, THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PARTS. THE DEALER WAS CONTACTED AND WAS UNABLE TO PROVIDE A TIME FRAME FOR WHEN THE PARTS WOULD BECOME AVAILABLE FOR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 60,000.
WHILE EMPTYING OUT THE REAR OF THE VEHICLE, THE LIFT GATE PROCEEDED TO DESCEND WHILE I WAS TAKING OUT OUR SUITCASES. I WAS UNAWARE THIS WAS HAPPENING AND MY HAND WAS ON THE RIGHT SIDE OF THE VEHICLE HATCH. THE LIFT GATE DID NOT STOP WHEN IT HIT MY HAND AND I IMMEDIATELY PULLED AWAY FROM IT CATCHING MY FINGER ON THE SHARP SIDE OF THE MECHANISM. IT RIPPED OPEN MY MIDDLE FINGER, CUTTING IT TO THE TENDON, REQUIRING A TRIP TO THE EMERGENCY ROOM. I HAD TO GET ELEVEN STITCHES TO CLOSE THE WOUND AND A TETANUS SHOT. AFTER WE ARRIVED HOME AND INVESTIGATED THE PROBLEM, WE DISCOVERED THE STRUTS ON THE LIFT GATE MUST HAVE BEEN WEAK TO LET THE HATCH DESCEND. THE PROBLEM IS THAT THERE IS NO FAIL SAFE WHEN THIS HAPPENS TO STOP THE DESCENT! MY BROTHER-IN-LAW ALSO GOT CAUGHT AND IT TOOK A GREAT DEAL OF MUSCLE TO PUSH IT UP. WHAT WOULD HAPPEN IF A CHILD GOT CAUGHT IN IT? I HATE TO THINK OF THE OUTCOME. IT WOULD SEEM TO ME THAT THIS DEFAULT WOULD BE A PRIORITY ISSUE TO CONSIDER. THE FAIL SAFE SHOULD WORK NO MATTER WHAT. I AM CONCERNED THIS COULD BE A LIFE THREATENING SITUATION. APPRECIATE ANY COMMENTS YOU MAY HAVE ON THE ABOVE INCIDENT. *TR
A FEMALE USED THE AUTOMATIC LIFTGATE OPTION TO OPEN THE BACK GATE AND GET ITEMS OUT OF THE BACK. AFTER THE GATE OPENED FULLY, IT FELL FORCEFULLY FOR ABOUT 2 FEET, DIRECTLY ONTO HER HEAD. THIS RESULTED IN HER FALLING TO THE GROUND ON CONCRETE, BLACKING OUT, AND BECOMING VERY DIZZY AND NAUSEAS. SHE IS CURRENTLY BEING TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THIS IS A DEFINITE SAFETY ISSUE AND MALFUNCTION THAT MAY CAUSE SERIOUS INJURY OR DEATH. *TR
THE SUV WAS PARKED IN MY MOM'S DRIVEWAY. I PUSHED THE REMOTE TO OPEN THE REAR POWER LIFT GATE. I CAME UPON THE BACK OF THE SUV WITH MY 3 YEAR OLD DAUGHTER AND THE LIFT GATE WAS UP. I WENT TO PUT SOMETHING IN THE TRUNK WHEN THE LIFT GATE COLLAPSED ON MY HEAD KNOCKING ME OUT AND TO THE GROUND. LUCKILY, MY MOM SAW WHAT HAPPENED, GOT MY HUSBAND AND MADE SURE MY DAUGHTER DIDN'T WANDER IN TO THE ROAD. I WAS KNOCKED OUT FOR A FEW SECONDS, BUT LUCKILY PEOPLE WERE AROUND. IMAGINE IF IT HAD HAPPENED NEAR A BUSY ROAD OR PARKING LOT. WE HAVE A 1 YEAR OLD AND A 3 YEAR OLD. COULD OF BEEN DISASTROUS. SO UPON SPENDING SEVERAL HOURS IN THE ER, I WAS DIAGNOSED WITH A CONCUSSION. MY HUSBAND LOOKED AT THE LIFT GATE, WATCHED IT GO UP TO THE TOP, STOP AND THEN COME CRASHING CLOSED. IT APPEARS IT WAS A COMPLETE FAILURE OF THE ROD THAT OPENS THE LIFT GATE, BOTH PISTONS OR ARMS THAT HELP LIFT AND SUPPORT THE LIFT GATE, AND THE SENSORS WHICH SHOULD TELL THE DOOR TO IMMEDIATELY OPEN BACK UP. THE DOOR CAME DOWN WITH SUCH FORCE IT COULD PERMANENTLY INJURE OR KILL A CHILD OR SENIOR CITIZEN. WE CONTACTED GMC IMMEDIATELY THEY TOOK DOWN OUR INFORMATION REGARDING THE CAR AND INCIDENT. TOOK GMC 2 DAYS TO CALL BACK AND GO OVER EVERYTHING AGAIN AND 2 MORE DAYS TO GET THE STORY FROM MY HUSBAND. SO 12 DAYS IN TO THIS AND ALL THEY'VE DONE IS COLLECT THE INFO OVER THE COURSE OF 2 CALLS. THEY ARE ALSO TELLING US THAT WE HAVE TO WAIT ANOTHER 8 DAYS JUST TO GET A FUTURE DATE TO HAVE THE LIFT GATE INSPECTED BY GMC. HUH? 20 DAYS AND COUNTING WITH NO WORKING LIFT GATE. FAMILY OF FOUR PLUS A DOG DURING CHRISTMAS MAKES IT VERY DIFFICULT. GMC SEEMS MORE CONCERNED WITH VACATIONS THAN THERE PRODUCT FAILURE AND CUSTOMER INJURY. I HOPE THAT WE CAN COME TO SOME SORT OF FAIR RESOLUTION AND A PERMANENT FIX TO A POTENTIALLY LETHAL PROBLEM WITHOUT GOING THROUGH THE LEGAL SYSTEM. WE'LL SEE IF GMC DOES THE RIGHT THING. *TR THE DEALER REPLACED THE LIFTGATE SUPPORTS. UPDATED 07/16/14
POWER LIFTGATE STRUT BROKE OR MALFUNCTIONED WHILE I WAS REMOVING ITEMS FROM THE TRUNK. THE HEAVY TRUNK LID DROPPED ABOUT 18 INCHES, HIT MY BACK AND THEN STARTED TO AUTOMATICALLY CLOSE ON MY BACK AND HEAD. WHEN THE TRUNK LID HIT MY BODY, IT STILL TRIED CLOSE WITH THE POWER FUNCTION EVEN THOUGH THERE AS AN OBSTRUCTION. I WAS ABLE TO SQUEEZE UNDER THE CLOSING LID AND ESCAPED INJURY. I AM VERY CONCERNED THAT IF A CHILD OR ELDERLY PERSON WERE REMOVING ITEMS FROM THE TRUNK THAT THEY WOULD HAVE BEEN INJURED. THERE ARE NUMEROUS POSTS ON THE INTERNET ABOUT ACADIA LIFTGATE PROBLEMS. *JS
OVER THE COURSE OF 6 YEARS SINCE I'VE PURCHASED BY NEW VEHICLE, ON THE RIGHT SIDE PASSENGER FLOOR, THERE IS A PUDDLE OF WATER THAT HAS ACCUMULATED UNDER THE CARPETING AND IS CAUSING THE FLOOR TO RUST AND DETERIORATE. IT IS WHEN YOU RUN THE A/C AND THE WATER DRAINS INTO THE VEHICLE. I'VE SENT IT TO THE DEALER TO HAVE IT REPAIRED MANY TIMES AND THEY ONLY DO A FIX AND NOT CORRECT THE PROBLEM TO AVOID THE LODGING OF THE WATER. THE LAST TIME I SENT IT TO MY DEALER THE FAN MOTOR WAS INOPERABLE BECAUSE OF THE WATER DAMAGE THE ELECTRONIC CIRCUITS. *TR
TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT WAS OPERATING THE AUTOMATIC LIFTGATE WHEN IT SUDDENLY SLAMMED DOWN ONTO THE CONTACT AND WOULD NOT LIFT BACK UP. SHE RECEIVED MINOR INJURIES TO HER ARM. THE DEALER WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED FOR INSPECTION AND POSSIBLE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 28,500. THE VIN WAS UNAVAILABLE.
TL*THE CONTACT OWNS A 2009 GMC ACADIA. WHILE THE VEHICLE WAS PARKED AN OCCUPANT WAS STANDING UNDERNEATH THE LIFT GATE AND THE DOOR SUDDENLY BEGAN TO CLOSE ON ITS OWN. THE OCCUPANT SUSTAINED SCRATCHES TO HER HAND AND WAS ABLE TO AVOID BEING STRUCK. THE CONTACT STATED THERE WAS A SAFETY FEATURE FOR THE LIFT GATE TO OPEN AUTOMATICALLY IF SOMETHING WAS UNDERNEATH IT WHILE IT WAS CLOSING BUT IT DID NOT FUNCTION. THE CONTACT ALSO STATED WHEN THE LIFT GATE OPENED HALFWAY IT AUTOMATICALLY BEGAN TO CLOSE. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE APPROXIMATE FAILURE MILEAGE WAS 30,894.
THE HYDRAULICS ON MY TAILGATE FAILED SUDDENLY. I ALWAYS USE THE POWER LIFTGATE TO OPEN MY TAILGATE, BUT THIS TIME WHEN IT REACHED THE TOP, THE TAILGATE SUDDENLY DROPPED SEVERAL INCHES, WHEN THE GAS STRUTS SHOULD HAVE TAKEN OVER THE WEIGHT OF THE TAILGATE. I WAS STANDING UNDER THE TAILGATE AT THE TIME WHEN IT HAPPENED, AND IT HIT ME ON THE HEAD, BEFORE THE POWER LIFTGATE TOOK OVER AGAIN TO CLOSE THE LIFTGATE . IN MANUAL MODE, THE GAS STRUTS DON'T FUNCTION AT ALL NOW. MY VEHICLE IS 21 MONTHS OLD. IT IS BOOKED INTO A DEALERSHIP TO INVESTIGATE THE FAILURE. *TR
VEHICLE HAS AUTOMATIC, POWER ASSISTED REAR HATCH BACK DOOR OPENER. WHEN IT OPERATES PROPERLY, THE DOOR CLOSES SLOWLY, USING THE STRUTS FOR DOWNWARD RESISTANCE. NOW HOWEVER, THE HATCH WILL OPEN, BUT THEN ABRUPTLY SHUT, OFTEN WITH GREAT FORCE DUE TO THE WEIGHT OF THE DOOR. THE FORCE IS GREAT ENOUGH TO CAUSE HARM, AND POSSIBLE DEATH TO A SMALL PERSON. THIS IS A FULL SIZED SUV, AND THE REAR HATCH INCLUDES THE DOOR AND GLASS, AND IS VERY HEAVY BY ITSELF. 2ND. ITEM - THIS VEHICLE HAS REMOTE TIRE PRESSURE READINGS AND DISPLAYS A WARNING ON THE DASH IF A TIRE PRESSURE GETS TOO LOW. THE PROBLEM IS THE DEVICE DOES NOT REFLECT THE PROPER TIRE, IT WILL INDICATE THE FRONT LEFT TIRE IS TOO LOW, WHEN IN ACTUALITY, IT IS THE REAR LEFT. THUS, THE DEVICE DOES NOT WORK, WHICH WOULD LEAD SOMEONE TO DRIVE AROUND WITH A VERY LOW REAR TIRE, THINKING ALL TIRES WERE FINE, BECAUSE WHEN THEY CHECKED THE FRONT TIRE THAT WAS SHOWN TO BE LOW, IT WAS ACTUALLY OK. THIS NEEDS TO BE CORRECTLY REPORTING THE RIGHT TIRE. *TR
I OPENED MY TAILGAGE TODAY, 12/13/09, TO PUT SOME ITEMS INTO MY TRUNK. I LEANED IN TO GET THEM SITUATED & SECURE WHEN SUDDENLY THE LIFTGATE SLAMMED DOWN ON MY LOWER BACK, TRAPPING ME AGAINST THE INSIDE OF MY TRUNK. I WAS UNABLE TO LIFT THE GATE AND HAD TO SLITHER OUT ONTO THE GROUND, AT WHICH POINT THE LIFTGATE COMPLETELY CLOSED. I REOPENED THE LIFTGATE, UNSURE OF WHAT HAD HAPPENED, AND WOOSH! IT SLAMMED SHUT AGAIN. THE LIFTGATE WILL NOT STAY UP, AND CLEARLY THE SENSORS THAT ARE SUPPOSED TO DETECT OBJECTS IMPEDING IT'S CLOSURE ARE NOT WORKING. I HAVE TWO SMALL CHILDREN WHO OFTEN GET ITEMS OUT OF THE TRUNK - SUCH AS JACKETS OR UMBRELLAS - AND IF THIS HAD HAPPENED TO THEM, IT WOULD HAVE BEEN THEIR HEAD OR NECK THAT GOT CAUGHT. I BROUGHT THE CAR INTO LEHMER'S GMC IN CONCORD CA THIS MORNING AFTER VISITING THE DOCTOR WHO LOOKED AT MY SWOLLEN LOWER BACK. THEY TOLD ME SINCE I WISHED TO FILE A CLAIM WITH GMC -- NOT FOR COMPENSATION, SIMPLY TO HAVE OFFICIAL WRITTEN NOTICE THAT THIS IS A DANGEROUS OCCURRENCE -- THAT THEY WOULD NOT REPAIR THE LIFTGATE AND WOULD HAVE TO GIVE IT BACK TO ME STILL DAMAGED AND DANGEROUS. I'M QUITE SURPRISED THAT THEY WOULD RETURN A POTENTIALLY DANGEROUS VEHICLE TO A CUSTOMER. MY LOWER BACK IS CURRENTLY SWOLLEN AND SORE. I'VE CALLED MY DOCTOR'S OFFICE TO REQUEST AN APPOINTMENT FOR TOMORROW MORNING WHEN THEY OPEN AND I WILL BE TAKING THE CAR INTO CONCORD GMC FOR SERVICE. *TR
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026