2017 GMC Acadia Complaint Log

TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT THE HORN WORKED INTERMITTENTLY. THE CONTACT STATED THAT EXTRA PRESSURE WAS NEEDED TO DEPRESS THE HORN IN ORDER FOR IT TO SOUND. THE CONTACT WAS CONCERNED ABOUT THE SAFETY OF THE VEHICLE DUE TO THE FAILURE. THE DEALER DIAGNOSED THAT THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 633.

TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING, THE HORN FAILED TO ACTIVATE WHEN DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE STEERING WHEEL ASSEMBLY WAS REPLACED BUT FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 700. .....UPDATED 03/08/17 *BF

THE HORN IS EXTREMELY DIFFICULT TO ACTIVATE. A PERSON MUST USE EXTREME WEIGHT AND PRESSURE TO GET THE HORN TO WORK. DEALERSHIP TOLD ME THAT I AM NOT THE FIRST PERSON TO COMPLAIN ABOUT THE ISSUE BUT AS OF YET THERE IS NO REPAIR THAT THEY HAVE TO FIX THE PROBLEM. THIS OCCURS NO MATTER WHETHER THE VEHICLE IS MOVING OR PARKED. THIS HAS HAPPENED EVERY SINCE THE VEHICLE WAS NEW. THE PROBLEM OCCURS EVERY TIME I TRY TO ACTIVATE THE HORN.

LOW BEAM HEADLIGHT PERFORMANCE INADEQUATE. VERTICAL AIM IS OK BUT LUMINOUS LUX IS LOW, AND LATERAL COVERAGE DURING LOW SPEED TURNING IS INSUFFICIENT. IF THIS VEHICLE MEETS THE FMVSS STANDARD FOR LIGHTING, CONSIDER RAISING THE MINIMUM STANDARDS. LIGHTING IS A SAFETY ISSUE NHTSA NOW TESTS FOR. UNLESS THE CUSTOMER DOES A TEST DRIVE AT NIGHT (CAN BE IMPOSSIBLE DURING THE SUMMER), THERE IS NO WAY TO LEARN OF A DEFICIENCY BEFORE PURCHASING.

TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT THE HORN TOOK EXCESSIVE FORCE IN ORDER TO OPERATE. AS A RESULT, THE VEHICLE WAS INVOLVED IN AN SIDE IMPACT COLLISION BECAUSE THE DRIVER COULD NOT ALERT THE OTHER DRIVER OF THEIR PRESENCE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE COLLISION CENTER WHERE IT WAS REPAIRED. THE CONTACT WAS ALSO INFORMED BY THE DEALER THAT THIS FAILURE WAS COMMON AMONG THIS PARTICULAR MODEL VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS DESIGNED WITH THAT PARTICULAR FAILURE. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 600.

THE HORN IS EXTREMELY HARD TO PUSH. MOST PEOPLE HAVE TO USE THE PALMS OF BOTH HANDS AND ARCH THEIR BACK AGAINST THE SEAT. I TOOK THE VEHICLE IN FOR SERVICE TO A GMC DEALER AND THEY WERE ALSO SHOCKED AT HOW DIFFICULT IT WAS TO PUSH THE HORN. AFTER FURTHER INVESTIGATION, GMC SAID THE HORN "WORKS AS CURRENTLY DESIGNED". THEY ALSO INDICATED THEY TRIED 3 OTHER 2017 ACADIA'S IN INVENTORY AND THEY WERE ALL VERY HARD TO PUSH. TO ME, THE PHRASE "WORKS AS CURRENTLY DESIGNED" IS INDICATIVE OF A PROBLEM. I AM UNABLE TO WARN PEDESTRIANS OR MOTORISTS OF AN IMPENDING DANGER. I HAVE TO WORK TOO HARD AND LONG TO PUSH THE HORN. A HORN SHOULD BE ABLE TO BE PUSHED VERY QUICKLY IN ORDER TO WARN OR ALERT OF A DANGER.

HORN IS EXTREMELY DIFFICULT TO DEPRESS. SO DIFFICULT IN FACT, THAT MOST OF THE TIME IT IS INOPERABLE IN NEEDED SITUATIONS. WE HAVE REACHED OUT TO THE DEALERSHIP WHO INFORMED US TO CONTACT GMC WHO THEN DIRECTED US BACK TO THE DEALERSHIP WHO SENT US BACK TO GMC. AFTER 6 MONTHS OF NO RESPONSE WE WERE FINALLY TOLD BY GMC THAT THE UNDERSTAND IT IS HARD TO PRESS BUT THERE IS NOTHING THEY ARE PLANNING ON DOING ABOUT IT AT THIS TIME. I EXPLAINED THAT THIS IS A SERIOUS SAFETY ISSUE AND WE ARE UNCOMFORTABLE DRIVING THE VEHICLE.

HEADLIGHTS ARE DIM TO THE POINT OF BEING DANGEROUS. DEALER CONFIRMS THAT ALL 2017 ACADIA ARE LIKE THIS. THIS IS BY NO MEANS THE FIRST COMPLAINT ABOUT THIS ISSUE. AN ACCIDENT WAITING TO HAPPEN.

TL* THE CONTACT OWNS A 2017 GMC ACADIA. WHILE DRIVING THE VEHICLE, THE WHEELS LOCKED UP IN 4WD MODE. THE DEALER DIAGNOSED THAT THE WHEEL DIFFERENTIAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,500.

ON A RECENT TRIP. GOING 70 MPH ON THE HIGHWAY, 28 DEGREES OUTSIDE. WE CONSTANTLY HAD TO KEEP TURNING DOWN THE INSIDE TEMP. STARTED AT 72 DEGREES INSIDE AND FINALLY GOT TO A COMFORTABLE INSIDE TEMP AT 66 OR 67 DEGREES. ANYTHING ABOVE THAT WAS WAY TO HOT. WHEN YOU STOPPED OR SLOWED WAY DOWN, THE TEMP HAD TO BE TURNED UP. THIS IS WHILE THE SYSTEM WAS SET TO AUTO. THIS COULD CAUSE THE DRIVER TO TAKE THERE EYES OFF OF THE ROAD TO MESS WITH THE CLIMATE CONTROL.

SLT-2 WITH HALOGEN PROJECTOR BEAM HEADLIGHTS. VERY VERY POOR HIGH & LOW BEAM PERFORMANCE. THE 6YR OLD EQUINOX I TRADED IN DID A BETTER JOB OF LIGHTING THE ROAD IN FRONT OF YOU. HAD THE DEALER CHECKED THEM OUT AND SAID THEY WERE OK. I HAD THEM ADJUST THE LOW BEAM DOWN TO PROVIDE BETTER ROAD VISIBILITY BUT FORWARD ILLUMINATION DISTANCE IS LESS. THE SALES & SERVICE DEPARTMENT SAID THERE IS NOTHING THEY CAN DO BUT I COULD LOOK INTO AFTER MARKET HEADLIGHTS. CONTACTED GM CUSTOMER SERVICE (CASE # 8-2826579557), THEIR DESIGN TEAM REVIEWED MY CONCERN AND THEY HAVE NO PLANNED CHANGES TO IMPROVE THEIR HEADLIGHTS. IF THESE LIGHTS PASS ANY FEDERAL LIGHTING REQUIREMENTS, THE TESTING MUST HAVE BEEN DONE IN A LAB AND NOT OUT IN THE REAL WORLD. GM DID A LOT OF THINGS RIGHT ON THIS NEW DESIGNED ACADIA BUT THE HEADLIGHTS IS NOT ONE OF THEM. NEXT STEP IS TO LOOK FOR AFTER MARKET LIGHTS.

TL* THE CONTACT OWNS A 2017 GMC ACADIA DENALI. WHILE DRIVING AT AN UNKNOWN SPEED, THE HORN FAILED TO SOUND. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HORN WAS POORLY DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE APPROXIMATE FAILURE MILEAGE WAS 400.

TRUCK CONSTANTLY FAILS TO START. KEYFOB NOT RECOGNIZED. COMPUTER SYSTEM CRASHES, REAR AIR VENTS FALL OUT. FAULTY GAS TANK AND GAS LINE. CANNOT FILL UP GAS TANK PAST 1/2 A TANK. BEEN HAPPENING SINCE INCEPTION AND IS CONSTANTLY IN AND OUT OF SERVICE FOR THE SAME ISSUES OVER THE PAST YEAR. NOT BEING ABLE TO START THE TRUCK IS A SAFETY HAZARD TO ME AND MY FAMILY. THERE NEEDS TO BE AN ALTERNATE WAY TO START THE TRUCK SHOULD THE COMPUTER SYSTEM CRASH.

VEHICLE WHEN SHIFT TO PARK WOULD INDICATE THE SHIFT WAS NOT IN PARK. WHEN I GOT THE VEHICLE NEW IS WHEN IT STARTED. I HAVE PUT UP WITH IT BY PRESSING HARD ON THE GEAR SHIFT AND CHECKING IT BEFORE TURNING THE CAR OFF.

ON 2017 ACADIA WITH IT'S 6TXX TRANSMISSION, THE SHIFTS FROM 2-3 FEEL WEIRD (ESPECIALLY) WHEN DRIVING AT SLOW SPEEDS. YOU GET A FEELING AS IF TRANNY TAKES MORE THAN USUAL TIME TO ENGAGE INTO 3RD GEAR, WHEN ALREADY DISENGAGED FROM 2ND GEAR. THIS IS SIMILAR TO WHAT FEELING ONE MIGHT GET IF YOU MOVED FROM 2ND - NEUTRAL - 3RD GEAR. I STARTED EXPERIENCING THIS ISSUE FROM APPROX. 5K MILES. THIS WOULD BE RISKY WHEN YOU ARE TRYING TO MERGE INTO A YIELD OR CHANGE LANES AND THIS SHIFT OCCURS, YOU MOMENTARILY FEEL LOSS OF CONTROL. A QUICK GOOGLE SEARCH ON THIS ISSUE AND YOU WILL SEE FOLKS ALREADY COMPLAINING ABOUT THIS ON FORUMS. *TR

HORN HAS NOT WORKED FROM DAY ONE. DEALER SAYS CAN'T FIX UNTIL GM REDESIGNS A SOLUTION. SAD.

THE HORN TAKES A LOT OF FORCE TO HONK OR ENGAGE THE HORN. I TOOK IT TO THE DEALER AND THE TECHNICIAN SAID, "IT WAS BY DESIGN". TO ME THIS IS A FLOW AND IT IS A SAFETY CONCERN TO ME AND MY FAMILY.

NIGHT DRIVING, HAS BECOME DANGEROUS. HEADLIGHTS ARE EITHER A POOR TECHNOLOGY OR ARE NOT AIMED PROPERLY. I AM MAKING THIS COMPLAINT IN HOPES THAT THE MANY OTHERS WILL COME FORWARD TO LET GM KNOW HOW SERIOUS THIS IS. I KNOW THAT I AM NOT THE ONLY COMPLAINT. I AM AN EXPERIENCED DRIVER OF MANY DIFFERENT VEHICLES. THIS IS BAD!

THE 2017 GMC ACADIA DOES NOT HAVE ANY TURN SIGNAL INDICATORS THAT ARE VISIBLE ON THE SIDE OF THE VEHICLE. THE TURN INDICATOR IS EMBEDDED IN THE HEADLIGHT AND IS NOT VISIBLE TO VEHICLES ALONG SIDE OR PERPENDICULAR TO THE ACADIA.

I HAVE NEW GMC ACADIA SLT 2017 AND HEAD LIGHTS AT NOT VERY BRIGHT AT NIGHT AT ALL, RAINY NIGHT THEY ARE VERY DULL, I WAS BACK TO DEALER 2 TIMES AND CALLED GMC DIRECTLY 2 TIMES TO COMPLAIN AND THEY TOLD ME IS THEY MEET SPECTS,, THEY SID THED WOULD NEED RECALL TO MAKE CORRECTIONS, NOT VERY HAPPY ABOUT LIGHTS,, CAR IS GOOD.

TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT THE HORN DID NOT FUNCTION UNLESS AN ABNORMAL FORCE WAS EXERTED. THE VEHICLE WAS TAKEN TO TWO DEALERS WHERE IT WAS CONFIRMED THAT IT TOOK AN EXCESSIVE AMOUNT OF FORCE TO GET THE HORN TO WORK. THERE WAS NO REMEDY FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 1,800.

I WENT TO A LOCAL DEALER AND COMPLAINED ABOUT A VIBRATION/RUMBLE WHILE DRIVING. IT HAPPENED MOSTLY AROUND 1200-1700 RPM. THE SERVICE MANAGER HEARD OF THE PROBLEM. THERE WAS A MANUFACTURERS BULLETIN OUTLINING THE PROBLEM AND SUGGESTING A FUEL MANAGEMENT SOFTWARE UPGRADE. THIS WAS DONE. THE BULLETIN ALSO APPLIED TO CADILLAC XT5, WHICH IS ON A SHARED PLATFORM WITH MY 2107 GMC ACADIA DENALI AWD. THERE ARE NOW SEVERAL NEW RPM RANGES WHEN THE VIBRATION/RUMBLE OCCURS IN ADDITION TO THE OLD 1200-1700. NOT ONLY HAS THE OLD PROBLEM RE-APPEARED BUT THERE ARE CERTAIN CONDITIONS ABOUT 1500 RPM WHEN I AM STARTING OUT FROM A STOP FOR ABOUT 50 FEET WHERE THE PROBLEM SEEMS TO ALMOST STALL OUT AND THEN WITH A BIG CLANK (LIKE DOWN SHIFTING OR TRANSMISSION IS SLIPPING AND THEN SUDDENLY ENGAGES) AND TAKES OFF. I CANNOT HELP BUT THINK THERE IS GOING TO BE A MECHANICAL BREAKDOWN OF SOMETHING DUE TO THE SUDDEN ENGAGEMENT AND CLANK OR EVEN STALLING OUT IN TRAFFIC, IF THIS PROBLEM IS NOT FIXED. I CONTACTED THE DEALER ONCE AGAIN BUT HAVE NOT HEARD BACK YET.

THE A/C COMES ON AND OFF AUTOMATICALLY AND YOU HAVE NO CONTROL OVER IT. GM STATES THEY DID THIS SO YOU DON'T HAVE TO TURN YOUR DEF. ON. WHILE I'M DRIVING I CONTINUALLY HAVE TO TAKE MY EYES OFF THE ROAD TO FIDDLE WITH THE TEMP. CONTROL. (THE A/C COMES ON FULL COLD) I'VE CONTACTED GMC AND THEY REFUSE TO DO OR OFFER ANY HELP IN THIS MATTER.

TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT IT TOOK A TREMENDOUS AMOUNT OF FORCE TO ENGAGE THE HORN. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DESIGN OF THE HORN WAS NORMAL, AND NO FAILURE OR REPAIR WAS NEEDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 700.

ADAPTIVE-CRUISE-CONTROL (ACC)/FORWARD COLLISION BRAKING(AVOIDANCE) SYSTEM APPLIED VERY STRONG BRAKES(TWICE) IN CERTAIN SCENARIO WHEN USING ACC, INCREASING THE CHANCES OF VEHICLE BEHIND REAR-ENDING. WHILE ACC IS ENABLED, SAY YOUR VEHICLE COMES TO FULLSTOP AS VEHICLE IN FRONT HAS COME TO A FULL STOP(SAY AT TRAFFIC SIGNAL) AND ACC APPLIES FULL BRAKES. TRAFFIC AHEAD STARTS MOVING AGAIN, BUT SINCE VEHICLE WON'T MOVE ON ITS OWN DRIVER IS REQUIRED TO PRESS ACCELERATOR TO GET IT MOVING AGAIN OR ACC TO RESUME ITS OPERATION (THIS IS BY DESIGN). IN SUCH SCENARIO IF DRIVER ENDS UP PUSHING ACCELERATOR A BIT HARDER(I.E. MORE THAN JUST TAPPING IT), ACC APPLIES VERY STRONG BRAKES STOPPING VEHICLE RIGHT THERE. BY THIS TIME VEHICLE BEHIND YOU HAS STARTED MOVING ALREADY AND MIGHT REAR-END DUE TO ABRUPT STOP. I GUESS ACC THINKS DISTANCE BETWEEN YOU AND VEHICLE AHEAD IS VERY LESS AND THINKS ITS GOING TO COLLIDE AND HENCE APPLIES STRONG BRAKES. BUT THIS IS A BAD DESIGN/PROGRAMMING SINCE IT EXPECTS DRIVER TO PUSH ACC. PEDAL FOR ACC TO RESUME OPERATIONS, BUT IF DRIVER DOES IT BIT MORE THAN WHAT ACC LIKES, THERE IS A CHANCE OF ACCIDENT. GM SHOULD PERFORM MORE TESTS WITH ITS ACC AROUND SUCH SCENARIOS AND FINE-TUNE THEIR ACC SOFTWARE. *TR

TL* THE CONTACT OWNS A 2017 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE AIR CONDITIONER SPONTANEOUSLY TURNED ON TO THE HIGH SETTING ON SEVERAL OCCASIONS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO RAY SKILLMAN SOUTHSIDE BUICK GMC (8424 US-31, INDIANAPOLIS, IN 46227, (317) 497-0711) WHERE IT WAS DIAGNOSED THAT THE CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS WORKING AS DESIGNED AND A BENEFICIAL FEATURE THAT WAS ACTIVATED WITH THE OUTSIDE TEMPERATURE AND HUMIDITY. THE FAILURE MILEAGE WAS UNKNOWN. *TR

WHEN THE SUV GOES FROM 6 CYLINDERS TO 4 IT MAKES A VIBRATING NOISE LIKE A HELICOPTER OVER HEAD THEY SAY THIS IS NORMAL BUT IT IS EXTREMELY IRRITATING I FOUND OUT THAT OTHER PEOPLE HAVE COMPLAINED BUT IT APPEARS NOTHING IS BEING DONE THIS NOISE HAS TO BE FIXED

THE DRIVERS SIDE FRONT SEAT HAS SOMETHING LOOSE UNDER THE LEATHER. THERE IS SOMETHING THAT MOVES WHEN YOU GO AROUND TURNS OR STOPS. IT ALSO MAKES NOISES AND POPS.

2017 ACADIA 'DENALI' TRIM IS MISSING AFM INFORMATION FROM ITS DIC DISPLAY. AFM INFORMATION SHOWS WHEN THE ENGINE IS USING 6 V/S 4 CYLINDERS. OTHER TRIMS SEEM TO SHOW AFM INFORMATION WHEN EQUIPPED WITH V6 ENGINE. AFM IS AN IMPORTANT FEATURE AND DENALI BEING THE HIGHEST LEVEL TRIM SHOULD DEFINITELY HAVE THIS INFORMATION AVAILABLE. GM SHOULD PROVIDE UPGRADED DISPLAY TO 2017 DENALI CUSTOMERS.

HEARING RATTLE SOUND FROM 2ND AND 3RD ROW FROM DAY1 FOR 2017 GMC ACADIA DENALI. PRIMARY SOURCE SEEMS(SOMETHING INSIDE) SEATS IN 2ND ROW AND MAY BE 3RD ROW. RATTLE CAN BE HEARD WHEN GOING OVER BUMPS OR BAD ROAD PATCHES ON USUAL CITY ROADS. SEEMS WHENEVER VEHICLE GOES OVER A BAD ROAD PATCH, 2ND/3RD ROW SEATS VIBRATE A LOT AND RATTLE SOUND CAN BE HEARD. SOMETIMES I CAN HEAR SLIGHT RATTLE FROM AROUND PASSENGER SIDE 1ST ROW DOOR AS WELL.

THE HORN IS EXTREMELY HARD TO BLOW (SAFETY HAZARD ). DEALER AGREES IT IS EXTREMELY DIFFICULT TO BLOW, BUT COMPARABLE TO SIMILAR MODELS, APPARENTLY POORLY DESIGNED AND VERY UNSAFE. SHOULD BE RECALLED.

Cannot shift out of park. AC stops blowing also. Electric seats stopped working. Replaced BCM modular, solenoid , entire shifter and more. It worked for two months. -Happening again. Cannot shift out of park and the AC stops working. Seat are working at moment. It’s all intermittent. Currently dealer will not help me. No warranty anymore. Im on a site where thousands of gmc’s have this same problem. Im gonna have to bring back to another dealer but no one can figure it out how to fix this. I sent my last bill. I also had one before that with the shifter assembly and solenoid replaced. I cannot find at moment

There is a continuing issue with the shifter causing a "Shift to Park" message that is resulting in the vehicle electrical system not turning off. This is causing the vehicle to drain the battery and not able to lock the vehicle while the "Shift to Park" message is displayed on the instrument panel. Concerned not only what is mentioned above but mainly concerned in not knowing if the vehicle is truly in park that may cause the vehicle to roll.