2017 GMC Acadia Complaint Log

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Thermometer stop properly working. Check engine light came on. Ran fhe diagnostic code which confirms the Thermometer needs replaced. This began Dec 2023 - bought the vehicle in Oct 2023. Unsure if this was an issue prior. The cooling fan would kick on, and the temp gauge would stop working. Dealership was able to replace this and so far no further issues with the tempature reading.

The seatbelt alarm system does not work and the seatbelt sign does not work.

I have a 2017 GMC Acadia with what I call a "Shift to Park" issue. This originally showed up with about 27,XXX miles on the car. It was repaired by the dealer on 9/25/2019. It worked perfectly until it started back up about six weeks or so ago with approximately 57,XXX miles on the car. I was told when it was originally fixed that they knew the issue and had an earnest fix. Not they want >$500 to fix a problem that they were supposed to fix the first time. Here is the issue. When you shift to park, and try to turn the car off, you get an error message that you need to "shift to park". I assume that the car is in park, but not sure with this warning message. You have to start it back up multiple times and play with the shifter. The other option is to let the warning keep flashing and wear the battery down. I have replied the battery on this car two times. When researching this issue on the internet, I see that there are several class action lawsuit for this issue so GM is well aware of the issue. They have apparently figured out the issue because it only affected the 2017 and 2018 Acadias from what I can tell. AS you can tell fro the mileage, this car has low annual miles and ha always been serviced by a GM dealer.

I believe my vehicle has a software issue, the temperature gauge will read cold, I will get a “Steering assist reduced drive with caution” message, my A/C stops working, and the radiator fans come on full blast the moment you start the car because the temperature can not be read. I have read online forums where others are having this same exact issue. Resetting the codes seems to temporarily fix the issue, but it comes back within roughly 2 weeks. This vehicle has not even reached 60k miles yet.

Often while trying to park, the car simply won't shut off or allow me to park. I have to shift the handle a bunch of times for the car to turn off.

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 GMC Acadia. The contact stated while driving 65 MPH, the steering warning light illuminated. The contact stated that when she arrived at her destination, she became aware that the engine fan was blowing abnormally loud. The vehicle was taken to an independent mechanic. The vehicle was diagnosed with a failed thermostat and thermostat sensor. The contact was informed that the thermostat and thermostat sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 94,000.

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

This vehicle has a severe water leak after rain event from body. Leaks into electrical, floor boards, roof. Dealership not able to locate water leak location. Have been working on it going on a month. We recently purchased the vehicle used.

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

There's a shuddering, clanking sound coming from the torque converter when the engine shifts gears at 25-35 mph. I also noticed that it happens when it transitions from 4 cylinders to 6 cylinders. There's a sweet spot somewhere in there. It has also happened on the highway from 65-75 mph. This also happens when it's switching from 4 cylinders to 6 cylinders.

The contact owns a 2017 GMC Acadia. The contact stated while driving at approximately 5 MPH, the vehicle experienced phantom braking. An unknown warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 114,590.

Shift to park warning and can’t shut car off

GM is not doing anything to remedy this airbag recall. They are not allowing their own employees to drive the company car with the same recall yet they are expecting the consumer to continue to drive it knowing, if deployed, the driver airbag could explode shrapnel and kill or harm myself and my children in the car. They are not providing any replacement car for me to drive in while they come up with a solution and they are also not wanting to give me anything close to a fair value to trade it in. So, if I want to sell my car, which I own outright, I will lose thousands of dollars from only owning it for three years. They have no remedy or timeline on when one might be available. GM is the only manufacturer not making right on this recall.

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The manufacturer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 GMC Acadia. The contact stated after parking and turning off the vehicle, the brake lights remained illuminated. The contact stated that the failure had been recurring. The dealer the vehicle was purchased from, was notified of the failure and informed the contact that she would be charged for the repair. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact an unknown recall that was related to the failure had expired. The failure mileage was approximately 80,000.

Shift to part to turn off vehicle but vehicle does not recognize shift to park and repeatedly requires turning the car back on to try to maneuver gear shift until it finally recognizes it is in park and can be turned off. I have had to restart my care 10-20 times before it finally recognizes it is in park and will turn off and unlock the doors. This is a repeated issue that has been going on for at least 6 months but happened again today requiring 17 restarts.

All of a sudden my infotainment center went blank and hasn't turned on since. I have no backup cameras or backup warnings because of this. I've taken it to an autobody but they cannot fix the issue.

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The TaKata air bags in my vehicle have been identified as defective yet no recall notice has been sent.I called GM and they told me the part is not available and I will be notified when it is available .How long can this go on?

UNKNOWN. The recall came out in May, there has been no remedy made available yet. The recall lists potentially fatal outcomes, and there is no resolution to be had.

Nothing has failed on the vehicle, nor are there any apparent problems. My GMC Acadia is a second vehicle for my household (not a primary vehicle). I also have it listed on Turo to make some additional income. With the recall, Turo un-listed my vehicle for safety reasons and I also had to cancel a reservation that was already made. The safety recall already identifies the airbags need to be replaced, but it also says parts are not available. The delay in getting a remedy for this recall is causing me to lose income.

The shifter does not always engage and the car will remain in gear and can't be turned off. The safety issue is the vehicle rolls forward and backwards at times. I have hit my riding lawnmower under my carport because it continued to roll when in park. I have reported an issue in 2018 and in August 2019 a repair was performed and again in 2019 a gear shift assembly was replaced, It has been confirmed there is an issue with the shifter by a tech servicing my car when he drove it. It is at the dealer now 07-24-2023 to determine the issue and repair. Shift to park will come on inconsistently, however it will roll forward without the message.

Michelin Premier LTX 235/55R20 Premature wear First set was replaced 12/11/2019 with 27,952 miles on vehicle. Complaint is the second set checked on 7/23/2023 with 49,122 miles on vehicle or 21,170 miles on tires showing premature wear measuring 6.1 to 5.9 /32nds groove depth. Tires are not going to make the 60,000 miles wear rating expected for such an expensive tire. Tires are rotated when vehicle is serviced, alignment was checked before installing new tires.

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Safety recall on the airbag. Called the Dealership and manufacturer and they stated that they can not fix the problem.

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the air bag warning light intermittently illuminated. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000. VIN tool confirms parts not available.

Vehicle will randomly drop into a lower gear which causes the engine to rev up, then a warning light comes on indicating that the steering assist and ABS system are offline. Not what you want to have happen when driving 70MPH on the highway. Problem has been ongoing for ytears and GMC insists it is a transmission problem but another thing I have noticed whenever it happens is that the battery voltage increases. Seems like GMC shipped these cars with weak alternators which would explain the myriad electrical problems this vehicle and others like it have had.

FILING A COMPLAINT ON A DRIVERS AIRBAG RECALL, IM AN OWNER OF A GMC ACADIA 2017. THIS RECALL WAS GENERATED BACK IN MAY 2023. ITS NOW 27 SEPT 2023. I CALLED BUICK AND WAS TOLD "PARTS WERENT AVAILABLE YET", I THEN CALLED GMC AND WAS TOLD "THERES NO REMEDY". I THEN PROCEED TO INVESTIGATE OPTIONS ON HOW TO BEST KEEP MY FAMILY SAVE AND I LOOK ON YOUR SITE (NHTSA.GOV) AND IT STATES "Remedy- Dealers will replace the front-driver airbag module." IM NOW TRYING TO UNDERSTAND WHY MY FAMILY AND MY LIFE HAVE NO VALUE AS A CUSTOMER AND OWNER. WHY CANT I GET THE AIRBAG REPLACED IF THATS THE FIX? Manufacturer Recall Number: N232404980 NHTSA Recall Number: 23V334/ MY VIN IS [XXX] . MY CELL: [XXX] / [XXX] I WOULD GREATLY APPRECIATE YOUR ASSITANCE IN GETTING THIS TAKEN CARE OF IN A TIMELY FASHION. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Nothing happened. GM sent a letter telling me that the airbag COULD rupture and call serous injury or death. I am not driving the vehicle.

• Steering and Air conditioning • Possible death and heat stroke •Yes •No •No, just came on all of a sudden

This is a known issue with GM 2016-2019 various models including my 2017 Acadia . the shift mechanism does not know that it is in Park position and so indicates "shift to park" on dashboard lights. Therefore ignition switch stays on and accessories that are on will run battery down in a couple of hours. Sometimes the engine will not cut off until you turn it on and off many times. The dealer estimates cost to fix of between $500 and $700. They want an additional $125 for diagnosis, which they already know problem. I found the Service Bulletin on it (19-NA-206) which calls for $42.43 in parts and 1.4 hrs labor. Many people are being ripped off on this problem, which should be a manufactor's recall ! They continued to use defective parts for years after they were aware of this hazard. Please HELP ! I don't think that I should have to pay for this repair!

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 GMC Acadia. The contact was notified of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 GMC Acadia. The contact was notified of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I was notified of the air bag recall in June 2023, and no action has been taken on this problem yet. My concern is, of course, if I'm an accident and the air bag deploys and metal is scattered thru out the inside of the car the end result will be disastrous to whom ever is inside my car.

The contact owns a 2017 GMC Acadia. The contact was notified of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Went to Burt Watson the end of May. Paid $250 to diagnose 3 problems. Trans was intermittently kicking into passing gear when starting from a stop position, a service engine light and passenger side blind spot warning would come on when nothing was there and other times wouldn't recognize a vehicle was there. Around the middle of July the battery began draining intermittently leaving me stranded at night away from home. The rear defogger began turning itself on and couldn't be shut off and was very hot to the touch. The drivers seat moved all the way forward on its own pressing me into the steering wheel and dash while I was driving at highway speed. Forcing me to change 2 lanes of traffic trying to get to the side of the road.I was told by the service manager that the rear fuse block had shorted out do to water intrusion from bad drain ports. This was replaced, and then I was told something else was draining the battery. And this was "one " of the things not covered by warranty. There is a service bulletin stating that there may be pinholes at the top of the a-pillars and d-pillars yet the dealership stated a new windshield was needed. There are several service bulletins indicating that such leaks can reek havoc on the electronics. The dealership has changed their estimate several times with still no solution in site. The vehicle has been sitting at the dealership since July. At one point it was communicated to me that GM would assist in the cost of the repairs when and if job was ever completed.They are now stating the cost to repair the issues is $5500.00 and is my responsibility.

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I got a recall letter on may 2023, and many times I went the GMC company for that, but still they say there is no remedy.

Shift to park issue, car wont recognize its in park and wont turn off unless you shake the gear shifter around to get it to realize its in park. Parking break issue as well, "service parking break" error popped up on my screen now I can no longer turn it on.

Takata recall. The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.