2021 GMC Acadia Fuel System Problems

The contact owns a 2021 GMC Acadia. The contact stated that while driving approximately 30 MPH, the vehicle started running rough before the vehicle stalled. The contact attempted to restart the vehicle, but the vehicle failed to restart. There was no warning illuminated. The vehicle was towed to a local dealer, where it was diagnosed and determined that the fuel pump module had failed and needed to be replaced. The dealer informed the contact that the part to do the repair was on backorder. The contact researched online and associated the failure with NHTSA Campaign Number: 20V639000 (Fuel System, Gasoline); however, the model year and VIN were not included in the recall. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 46,000.

The contact owns a 2021 GMC Acadia. The contact stated that while the vehicle was parked, the vehicle started, and the contact exited the vehicle and ran into the house for a while. The contact stated that while reentering the vehicle, the contact noticed that the check engine warning light was illuminated. The contact was employed by an independent mechanic, and the vehicle was driven to the place of employment. The independent mechanic attached the mobile diagnostic tester to the vehicle and retrieved DTC: P023F, which indicated fuel pump secondary circuit failure. The contact was advised that the fuel pump module needed to be replaced. The vehicle was not repaired. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 21V422000 (Fuel System, Gasoline); however, the VIN was not associated. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 78,200.

The contact owns a 2021 GMC Acadia. The contact stated that while his wife was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to coast to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the fuel pump control module. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 36,970.

The contact owns a 2021 GMC Acadia. The contact stated while driving 75 MPH, the check engine warning light illuminated. Additionally, the accelerator pedal was depressed, but the vehicle failed to accelerate as intended. The vehicle was driven to the shoulder of the road. The contact stated while attempting to start the vehicle, the vehicle failed to start as intended. The contact stated that the failure had nearly caused the vehicle to be run over by a tractor trailer. The contact's wife and three minor children were also occupying the vehicle during the failure. The contact stated that he and his family could have been killed due to the failure. The vehicle was towed to the dealer, where it was diagnosed with fuel pump power control module failure. The contact was informed that the fuel pump power control module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact related the failure to an unknown recall; however, the VIN was not included in the recall. The failure mileage was approximately 35,500.

I was driving down a heavy traffic expressway with a lot of semi traffic and the SUV started puttering. All of a sudden it died, the check engine light came on and I started to slow down quickly. I was in the middle lane of 3 lanes going 70 mph. VERY LUCKILY, I was able to pull to the right and barely made it onto the shoulder. The SUV had $28,972 miles on it. It was more that 100 degrees outside at the time. I called for a tow and had to wait over 2 hours. My car was nearly hit many times during the wait. The whole situation was very dangerous. What if my children were in the car at the time???? The tow truck driver was nearly killed while trying to get it on the truck. He had to call the police to block the lane. He stated that he could not put it in neutral and had to do something else with it to get it up. It was towed to the dealership where I purchased it. They did the diagnostics and said it was a fuel pump module issue. Less than 30,000 miles and this happened. I was planning to take a trip through the mountains, but at this point I do not feel safe at all in this vehicle. THIS SHOULD BE A RECALL IF GMC IS AWARE OF THIS ISSUE!!!!!

My Acadia, 2021 has just 36011 miles. Car sputtered a few times like it was running out of gas and stalled as I was driving home in rush hour traffic. I couldn't even get it off the road. No warning lights or advance warning. Waited 3 hours for AAA (told 20 minutes) and then towed to dealer. Tow person could not get it into neutral so they used the sleds to ramp it up onto the flatbed. The dealer replaced the fuel module board which seems to be a common problem with these cars. Dangerous in that I thought someone might rear end the car while sitting in the single lane. Look on the Acadia forum and you'll see this is common and no recall has been issued and it sounds like it could very well happen again.

Driving on rt 95n in Ga. Going 70 mph and vehicle just bucked and shut off. At the time I was in the middle lane and almost got hit by a tractor trailer while I was trying to get to the right side of the road. Called general motors roadside assistance and they supplied a tow company to tow me to a dealer in Ga. About 35 miles away unfortunately it was Sunday dealer was closed and I had to get a taxi to take me to a hotel with all my luggage. On Monday morning when the service dept. Opened they advised me the fuel pump module had failed and would be replaced. Luckily most times when vehicles shut off with push button electronically shifted transmissions you can't put the vehicle in neutral to move or tow but after many tries it went to neutral(according to the tow driver) also after researching my vehicles failure I found this is a wide spread problem among many gm suvs and trucks! Hopefully a recall is in the future before someone gets killed!!

Car stalled at intersection and unable to restart. The car would not go into neutral to get the car out of the roadway. The fuel pump driver or fuel pump fail with 41k miles. The condition is very unsafe.

46,000 miles on my car. Fuel management system failed. Would not start until we unplugged battery, and let it reset. Car lost acceleration and went into neutral on highway.

5 September went to start my car and the car started before i put it in drive it stalled and i could not restart the car kept turning over and will not run. plug in a diagnostics machine and found fault code P023F Fuel pump control module. this was the same fault I had two years ago june 2022. replaced the unit but part number has changed "13543075 has changed to a new number of 13554820" so GMC is aware there is a problem with the old part. included an image of original repair.

Vehicle shut off on highway, was able to pull off on shoulder. Would turn but not start. Dealer states fuel pump control module fault.

While driving, the vehicle shut off without warning. It was in-traffic when this occurred and subsequently blocked traffic. I tried to restart the vehicle many times. It would start and then die within a few seconds. Since the vehicle would not remain running, it was impossible to shift out of the "park" position. Since it was in "park", the vehicle could not be readily moved out of traffic. This failure is a safety hazard! The vehicle was towed from the scene. The dealer diagnosed the problem as the "Powertrain control module lost communication the the fuel pump driver module causing no fueling to engine from low pressure fuel pump U18A..." The fuel pump control module had internal communication circuit failure. GMC module 13554820 was replaced.

Vehicle engine shuts off randomly while driving, car goes into neutral, and I have to stop and try to restart it. Sometimes, the vehicle struggles to start up and requires multiple attempts before being able to drive again. The engine then misfires, the car shakes aggressively, and engine will shuts off again 1-2 more times before it will start smoothly. This is obviously a safety issue as it happens while driving and could lead to a major collision. Been to the dealership multiple times. First time, the dealership was unable to find anything wrong and could not replicate the problem. The problem continued to happen and returned to dealership where they replaced the purge valve in the fuel system. Problem started occurring again and returned to dealership. Dealership kept vehicle for a week and was unable to replicate the problem. Showed the dealership a video of the problem and they replaced the fuel pump control module. A few weeks out from the fuel pump control module replacement and the car shut off twice while driving to work.

My 2021 GMC Acadia only has 25,327 miles. I purchased it new from Mossy of Picayune. The fuel pump module has been replaced 3 times. The first 2 times I was able to drive it to dealership for repairs. The last time on march 29, I was crossing a very busy highway and my vehicle just stopped without warning. It stopped as I was crossing and vehicles were coming up behind me very fast and I was almost hit. This was very scary and dangerous for me and my family and also the other vehicles on the highway . I was able to coax it into the emergency lane. I called Mossy of Picayune and was told my vehicle was no longer under warranty and they didn’t have a tow truck available. I had it towed to a local repair shop and had repaired. The cost to tow to Mossy was high (40 miles). And I paid $100.00 to have towed to local shop. The cost of repairs was $285.00. There really needs to be a recall on this dangerous situation. I have read many reviews with others having the same problem with their 2021 Acadia. I am very worried to drive my vehicle.

UNKNOWN-THE VECHILE WILL NOT START AND SHOWS THE FUEL IS EMPTY, BUT I JUST LOOKED PRIOR AND HAD 3/4 FULL.

Vehicle lost power and died during normal driving. Luckily it occurred on a low traffic road and not the interstate. Prior to this there were no check engine lights or other signs of failure or degradation in performance. Was unable to start the vehicle and had to have it towed to my local dealership for service. Failure was due to the Fuel System Control Module GM part 13543075. This part is currently back ordered nation wide and the dealership cannot give an ETA on part availability or repairs.

Car stalled on major roadway. Could not restart of shift to neutral. Car blocked traffic for 3 hours until tow. Faulty fuel control module was the cause. Car was almost hit numerous times by passing traffic.

Was driving when the vehicle engine completely lost power. Very dangerous situation in heavy traffic. Had difficulty pulling to the side of the road and ended up blocking traffic. Vehicle needed to be towed and is less than 2 years old with less than 10k miles. Diagnosis is failure of fuel pump control module. I see there is an identical GMC Acadia incident already logged by someone else and the dealer said they have seen this multiple times. After 1 week at dealer, they are unable to secure part for repair and don't know when they will. A RECALL was issued for other GMC 2021 vehicles for this exact problem. GMC RECALL N212332040: POWER CONTROL MODULE MAY CAUSE FUEL PUMP FAILURE. However this recall does not include the Acadia. The Acadia needs to be recalled as well before people are killed and the replacement parts need to be made available.

FUEL PUMP CONTROL MODULE The fuel pump control module failed while sitting idle at a major highway intersection during the noon rush hour. All efforts to remove from the highway failed because the electronic shifter could not be moved to the neutral position and the electronic parking brake could not be disengaged. It was two hours before a tow truck arrived and traffic was backed up for approximately one mile. The vehicle was towed into the dealership where the problem was identified and the fuel pump control module was replaced. (Invoice attached.) I am unaware of any accidents related to this specific incident, however given that traffic was backed up as far as it was, it is certainly a possibility. The component was not inspected by anyone other than the dealership. There were no warnings, indicators, or symptoms prior to the failure. The same component (FUEL PUMP CONTROL MODULE) failed again more recently. Fortunately it occurred in a shopping mall parking lot and only caused inconvenience and delays. However, there is evidently an issues with this particular component. (Invoice included to verify part failure and replacement.)