NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2004 GMC Envoy. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
INSTRUMENT PANEL CLUSTER ISSUES IN 2004 GMC ENVOY,. HEADLIGHTS AND INSTRUMENT PANEL LIGHTS FLICKER DIM TO BRIGHT. OCCURS WHILE DRIVING DOWN THE ROAD VERY SPORADIC. DIAGNOSTIC STATED FAULTY INSTRUMENT PANEL CLUSTER. ISSUE IF NOT FIXED, THE VEHICLE COULD STALL WHEN DRIVING AND LOSE POWER. MINE HAS STARTED LOOSING POWER AND STALLING. FAULTY SPEEDOMETER INACCURATE, WILL GO PAST 120MPH OR STAY ON ZERO, WHY NO RECALL ON THESE ITEMS GM IS AWARE OF THIS BUT AS OF TODAY NO ACTION HAS BEEN TAKEN. *TR
I PURCHASED A 2004 ENVOY OFF THE SHOWROOM FLOOR. FIRST ISSUE WAS AN ERRATIC SPEEDOMETER, THEN NON-WORKING GAS GAUGE, NOW IT IS ALL GAUGES. I HAVE A PICTURE WITH THE CAR IN PARK SHOWING 15 MPH, THE DIGITAL READING SHOWS A FULL TANK OF GAS BUT THE GAUGE NEEDLE IS BELOW EMPTY AND ALSO NO OIL PRESSURE OR TEMPERATURE. THE ENTIRE CLUSTER IS FAULTY, NOT JUST ONE GAUGE. *TR
SPEEDOMETER ON 2004 GMC ENVOY SLT QUIT WORKING. I FOUND THAT THIS IS A VERY COMMON PROBLEM WITH GM VEHICLES, HOWEVER THEY HAVE NOT ISSUED A RECALL FOR IT. I FEEL THAT THIS COULD BE A HUGE SAFETY ISSUE AND THAT THEY ARE AWARE OF IT BUT CONTINUE TO IGNORE COMPLAINTS. KNOWING YOUR SPEED IS EXTREMELY IMPORTANT WHEN DRIVING. *TR
I PURCHASED A USED 2004 GMC ENVOY SLT, WITH AN EXTENDED WARRANTY FROM GRAND PRIX AUTO GROUP, HICKSVILLE, NY IN AUGUST 2008. SOON AFTER PURCHASING THE CAR IT STALLED WHILE WE WERE AT A RED LIGHT. IMMEDIATELY BROUGHT THE TRUCK BACK TO THE DEALER AND THEY SAID THEY FIXED IT, MAY I MENTION IT NEVER STOPPED STALLING. THEN THE SPEEDOMETER BROKE AGAIN. IT CONSTANTLY SAYS I'M TRAVELING 120 MILES AN HOUR. ONCE AGAIN, BROUGHT IT BACK TO THE DEALER, THEY TELL ME I NEED TO GO TO A GMC DEALER, I DO, THEY REPLACE THE INFORMATION CLUSTER AND SPEEDOMETER, HAD TO PAY A $ 300.00 DEDUCTIBLE. THIS WAS IN MARCH 2009. DRIVING THE OTHER DAY OCTOBER 2009 AND THE SPEEDOMETER ONCE AGAIN SAYS 120. GET PULLED OVER, GET A TICKET FOR A BROKEN SPEEDOMETER. THE OFFICER WAS AWARE I WAS NOT TRAVELING AT THAT SPEED, AND EVEN WHEN I TRIED TO EXPLAIN, WANTED TO HEAR NONE OF IT. SO NOW HERE I AM AGAIN, BROKEN SPEEDOMETER, ENGINE THAT STALLS OFTEN AND A SUMMONS TO BOOT. I NEED HELP AND I DON'T KNOW WHERE ELSE TO TURN THE DEALERSHIPS ARE OF NO HELP. JACQUELINE KING *TR
WINDSHIELD WIPERS WHEN TURNED, EVEN IF THE MIST OR WASH IS SELECTED WILL NOT TURN OFF WITHOUT SHUTTING THE VEHICLE OFF FOR APPROX. 15 MINUTES ALSO BOTH HEAD LOW BEAM HEAD LIGHTS WILL NOT TURN ON WITH OR WITHOUT THE SWITCH. *TR
WHILE TRAVELING DOWN I-95 AT APPX. 60MPH THE CAR IN FRONT OF ME STOPPED SHORT. I SLAMMED INTO THE BACK OF IT. MY AIRBAGS DID NOT DEPLOY, NOR DID ONSTAR CALL TO CHECK ON ME (SO MUCH FOR BELIEVING IN THOSE ADS!) THE ENTIRE FRONT END NEEDS TO BE REPLACED. FLUIDS WERE SPILLING FROM THE VEHICLE. 2 WITNESSES ARE CAPITOL HILL POLICE OFFICERS WHO WERE SHOCKED THAT THE AIRBAGS DID NOT DEPLOY. THE SEATBELT DID RESTRAIN ME CAUSING IRRITATION AT THAT SITE. MY BACK, NECK AND HEAD WERE ACHING. I WAS CHECKED OUT BY THE ER. *TR
THE PROBLEM FROM WHAT I CAN TELL FROM RESEARCHING IS THE INSTRUMENT CLUSTER AND I HAVE FOUND MANY FORUMS ON THE NET THAT PEOPLE ARE STATING THE SAME ISSUES I AM HAVING. THE SPEEDOMETER GETS STUCK ANYWHERE FROM 0-120 MPH AND THOUGH I HAVE NOTICED THAT NO FIRES OR DEATHS HAVE OCCURRED IS THIS WHAT THE NHTSA WAITING FOR? SOMEONE TO DIE FROM THIS HAPPENING? ALSO, THE TACHOMETER, OIL PRESSURE GAUGE, AND VOLTAGE INDICATOR HAVE RECENTLY BEEN HAVING ISSUES AS WELL. THE ISSUE WITH THIS IS OBVIOUSLY NOT KNOWING HOW FAST YOU ARE TRAVELING (IE M.P.H.). I AM BEING TOLD THIS WILL BE A $450 FIX WHEN IN FACT WITH AS MANY PEOPLE AS I AM READING ARE HAVING THESE SAME ISSUES IT SEEMS THAT GMC SHOULD BE MADE TO CORRECT THE PROBLEM THEMSELVES. IS IT BECAUSE THE GOVERNMENT HAS SO MUCH INVESTED IN GMC THAT THE PROBLEM IS NOT BEING RESOLVED? HOW MANY PEOPLE NEED TO FILE A COMPLAINT BEFORE THE NHTSA WILL REACT? DO I NEED TO START POSTING TO ALL THE FORUMS I ENCOUNTER AND GET PEOPLE TO SIGN UP? IF I AM THE 55TH PERSON WITH JUST THE '04 GMC ENVOY COMPLAINING ABOUT THIS ISSUE THEN ALL THE OTHER YEARS AND MODELS OF GM AND CHEVY FROM '02 THROUGH AT LEAST '06 MUST FILING COMPLAINTS, TOO. IN TOTAL THERE MUST BE ENOUGH TO AT LEAST LOOK INTO THE MATTER SO WHY ARE YOU STALLING? A PERSON NOT KNOWING HOW FAST THEY ARE DRIVING MUST BE A SAFETY ISSUE ESPECIALLY THROUGH SCHOOL ZONES AND RESIDENTIAL AREAS WOULD YOU NOT AGREE? FOR US THE ISSUE STARTED ABOUT A YEAR-AND-A-HALF AGO AND SEEMS TO BE GETTING WORSE BY THE WEEK. WE MAY GO A DAY WITHOUT ANY INCIDENT THEN IT STARTS HAPPENING ALL OVER AGAIN; IT USE TO BE THAT IS WOULD START ONLY ON THE FREEWAY BUT NOW IT HAPPENS EVEN AROUND TOWN. I WILL WAIT FOR A RESPONSE FROM THE NHTSA BEFORE GETTING THIS REPAIRED, BUT I THOUGHT I WOULD HAVE RECEIVED SOMETHING ABOUT THIS BY NOW BEING THAT I HAVE BEEN SEEING INFO ON THE NET ABOUT IT FOR SOME TIME NOW, BUT I FIGURE I NEED TO GET INVOLVED BEFORE ANYTHING IS GOING TO CHANGE. PLEASE RESPOND IMMEDIATELY. *TR
THE CLUSTER GAUGE ON MY 2004 GMC ENVOY HAS GONE COMPLETELY OUT. I DID SOME RESEARCH ONLINE AND HAVE FOUND THIS IS A MAJOR ISSUE WITH ALL ENVOYS MADE DURING 2004/2005 YET TO RECALL HAS BEEN ISSUED. AT FIRST IT WAS SPORADIC BUT EVENTUALLY, ALL OF THE GAUGES WENT COMPLETELY OUT. *TR
MY WIFE WAS IN THE CAR ALONE. VEHICLE RAN OFF ROAD, CRASHED INTO PARKED TRUCK, AIR BAG DID NOT DEPLOY. WIFE DIED OF "CLOSED CHEST TRAUMA", *TR
ENVOY XUV 2004 OIL PRESSURE STALLED 80 OR HIGHER. GM HAS A TSB REGARDING ISSUES WITH THE CLUSTERS #07187, BUT THEY ARE NOT ACCEPTING THAT THE ENVOY ALSO HAS THE SAME PROBLEMS. DEALERS WANT TO CHARGE AROUND $500 TO $1000 TO FIX THIS PROBLEM WHICH THEY KNOW IS HAPPENING ON MANY MODELS. *TR
FAULTY SPEEDOMETER IN 2004 GMC ENVOY, BAD STEEPER MOTORS IN ALL 6 GAUGES. SPEEDOMETER INACCURATE, WILL GO PAST 120MPH, WILL AFFECT TACH EVENTUALLY, ALL GAUGES WILL GO BAD. THE PROBLEM IS FAULTY STEEPER MOTORS GM WAS SUPPLIED THESE BY DELPHI ELECTRONICS. GM WON A CLASS ACTION SUIT, WHY NO RELIEF TO ENVOY OWNERS? THIS AFFECTS ALL 2003-2004 ENVOYS, THEY WERE INCLUDED IN THE ORIGINAL SERVICE BULLETIN THEN REMOVED? WHY NO RECALL ON THESE ITEMS GM IS AWARE OF THIS BUT AS OF TODAY NO ACTION HAS BEEN TAKEN. *TR
SPEEDOMETER IS COMPLETELY DISABLED , RPM AND BATTERY GUAGES INOPERABLE AND GAS GUAGE SOMETIMES DOES NOT WORK. I UNDERSTAND THERE WAS A RECALL BUT I DID NOT RECEIVE ANY NOTIFICATION AND NOW I AM TOLD IT WILL COST BETWEEN $400 AND $500 TO REPAIR. *TT
TL*THE CONTACT OWNS A 2004 GMC ENVOY. WHILE DRIVING 35 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE. HIS VEHICLE WAS DESTROYED. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELTS DID NOT RETRACT FOR BOTH OCCUPANTS SEATED IN THE FRONT. THE CONTACT AND THE PASSENGER STRUCK THE STEERING WHEEL WITH THEIR CHESTS AND SHOULDERS. BOTH WERE SEVERELY INJURED. THE CONTACT, PASSENGER, AND OTHER DRIVER WERE TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND IS AWAITING AN INVESTIGATION. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 60,000.
MY 2004 GMC ENVOY SPEEDOMETER STOPPED WORKING PROPERLY. THERE WAS NO FORE-WARNING. IF I'M ON THE HIGHWAY GOING 60 MPH, IT READS I'M GOIN 25 MPH. THE NEEDLE FALLS BELOW "0" WHEN IDLING. I'VE CALLED A GMC DEALER AND THEY SAID THERE IS NO RECALL FOR THIS ALTHOUGH I'VE READ MANY EXACT COMPLAINTS ONLINE. *TR
INSTRUMENT PANEL CLUSTER ISSUES. DRIVER 1 RESETS TO UNKNOWN DRIVER, ABS LIGHT, SEATBELT LIGHT, 4-WHEEL DRIVE, ETC. LIGHTS FLASH ON AND OFF, BATTERY GAGE FLUCTUATES, HEADLIGHTS AND INSTRUMENT PANEL LIGHTS FLICKER DIM TO BRIGHT. OCCURS WHILE DRIVING DOWN THE ROAD VERY SPORADIC. DIAGNOSTIC STATED FAULTY INSTRUMENT PANEL CLUSTER. ISSUE IF NOT FIXED, THE VEHICLE COULD STALL WHEN DRIVING AND LOSE POWER. *TR
TL*THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT THE SPEEDOMETER AND FUEL GAUGE BECAME INOPERABLE. THE DEALER ESTIMATED THAT THE REPAIR WOULD COST $500 AT THE CONTACT'S EXPENSE. ON A SEPARATE OCCASION, THE VEHICLE WOULD ONLY SHIFT INTO FIRST AND SECOND GEAR AND WOULD NOT ACCELERATE OVER 35 MPH. IN ADDITION, THE RPMS WOULD REV HIGHER THAN NORMAL AND THE VEHICLE WOULD HESITATE WHEN ATTEMPTING TO PICK UP SPEED. THE CONTACT HEARD A LOUD HUMMING NOISE UNDER THE HOOD WHEN ATTEMPTING TO ACCELERATE. THE DEALER STATED THAT A NEW TRANSMISSION WAS NEEDED. THE REPAIR WOULD COST OVER $2,000. AN INDEPENDENT MECHANIC STATED THAT HE COULD REBUILD THE TRANSMISSION. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 44,386 UPDATED 07/28/09 *BF THE TRANSMISSION FAILED AT 58,000 MILES. UPDATED 07/31/09.*JB
LOW ENGINE POWER LIGHT COMES ON AND VEHICLE SHUTS DOWN. SOMETIMES YOU CAN RESTART IT WITH NO PROBLEMS. NOW IT SPUTTERS AND HAS VERY LITTLE POWER. IF YOU TURN ON ANYTHING IT MAKES IT WORSE. IT SURGES AND STALLS. IT CHUGS ALONG UNTIL YOU TURN OFF AS MAY ELECTRICAL ITEMS AS POSSIBLE. *TR
MY VEHICLE'S INSTRUMENT CLUSTER FAILS ON A REGULAR BASIS AFTER CHECKING INTO THE SITUATION WITH GM DEALERS THERE IS A RECALL ON THE SIERRA'S AND YUKONS WHICH HAVE THE SAME CLUSTER AS MY VEHICLE BUT GM REFUSES TO STAND BEHIND THE DEFECT ON THE ENVOYS. PARTS HAVE NOT BEEN REPLACED YET ON MY VEHICLE HOPING THAT GM WILL WAKE UP AND REALIZE THIS IS A COMMON PROBLEM ON THE ENVOYS AND THAT IT REQUIRES ATTENTION. THE ISSUE OCCURS ON A REGULAR BASIS NORMALLY SEVERAL TIMES PER MONTH, AFTER A FEW DAYS THE CLUSTER WILL RESET AND WORK AS NORMAL BUT HAS BEEN VERY FRUSTRATING TO DEAL WITH. WHEN PROBLEM OCCURS I HAVE TO USE MY GPS NAVIGATOR TO TELL WHAT SPEED I AM TRAVELING. THE COST OF THE REPLACEMENT IS APPROX. $650.00. *TR
THE SPEEDOMETER ON MY 2004 ENVOY HAS BEEN INACCURATE AT LEAST 5 TIMES IN THE LAST 9 MONTHS. I NOTICED THAT THIS PROBLEM ARISES WHEN THERE IS A SPIKE OR DIP IN TEMPERATURE OUTDOORS. FOR OVER 24 HOURS THE SPEEDOMETER WAS STUCK AT 120 MPH. THE SPEEDOMETER CORRECTS ITSELF OVER THE COURSE OF 4 OR 5 DAYS DEPENDING ON HOW MANY STARTS AND STOPS I MAKE AROUND TOWN. I SEE THAT GM ISN'T GOING TO CLAIM ANY RESPONSIBILITY ON THIS MATTER SO I JUST PAY VERY CLOSE ATTENTION TO MY SPEEDOMETER WHEN DRIVING AND STAY IN THE SLOW LANE. CAN'T AFFORD TO PAY THE BIG BUCKS FOR THEIR MISTAKE. *TR
TL*THE CONTACT OWNS A 2004 GMC ENVOY. WHILE DRIVING 60 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CONTACT PASSED OUT DUE TO A SEVERE MEDICAL ISSUE . HE LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. THE CONTACT AND PASSENGER WERE SEVERELY INJURED. THE DRIVER SUSTAINED A BROKEN CLAVICLE AND HIS TEETH WERE KNOCKED OUT OF HIS MOUTH. THE PASSENGER SUSTAINED A LACERATION TO THE HEAD AND ABDOMINAL INJURIES. THE VEHICLE WAS INSPECTED BY AN INSURANCE ADJUSTER, WHO WAS UNABLE TO DETERMINE WHY THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT AN INVESTIGATION WAS IMPLEMENTED AND A REPRESENTATIVE WILL CALL HIM BACK IN FIVE BUSINESS DAYS. THE FAILURE MILEAGE WAS 42,600. UPDATED 6/5/09 *CN UPDATED 06/09/09.*JB
I WAS TRAVELING NORTHBOUND ON RT 251 FROM PERU TO MENDOTA IL WHEN IT BEGAN RAINING AND HAILING VERY HARD. 251 IS FULL OF POT HOLES. I WAS TRAVELING ABOUT 40 M.P.H. I HIT A POT HOLE AND MY CAR STARTED TO HYDROPLAN. I WENT INTO THE SOUTHBOUND LANE AND THEN INTO DITCH HEAD ON....I HIT THE DITCHES WALL ALMOST HEAD ON AND MY AIRBAGS DID NOT COME OUT. *TR
SPEEDOMETER DOES NOT WORK AT TIMES. SOMETIMES IT WILL JUST STAY AT "0", OTHERS IT WILL BE AT VARIOUS SPEEDS EVEN WHILE IN PARK. *TR
MY SPEEDOMETER DOES NOT WORK IN MT 2004 GMC ENVOY. I UNDERSTAND THAT SOME OF THE GMC PICKUPS HAD THE SAME PROBLEM AND IT WAS HANDLED AS A RECALL. WHEN IT BEGAN, IT WOULD HANG UP AT A RANGE BETWEEN 60-90 MPH. IT NOW JUST SITS AT 0. I HAVE BEEN STOPPED FOR SPEEDING IN LOCAL NEIGHBORHOODS IN MASSACHUSETTS, WHERE I WORK FOR GOING ANYWHERE BETWEEN 5-15 MPH OVER THE SPEED LIMIT. THIS HAS COST ME MONEY IN FINES AND MY AUTO INSURANCE, IT SHOULD BE HANDLED AS A RECALL, GMC NEEDS TO STEP UP TO THE PLATE. I INQUIRED WITH MY MECHANIC, AND ITS ABOUT A $900.00 FIX FOR ME TO REPAIR! *TR
WHEN TRAVELING DOWN THE ROAD AND PUTTING ON THE BRAKES THE HEADLIGHTS AND DASH LIGHTS FLICKER. THE FLICKERING IS SO MUCH THAT IS LOOKS LIKE WE ARE FLASHING OTHER CARS. *TR
ON A 2004 GMC ENVOY, THE WHOLE ODOMETER/SPEEDOMETER WENT OUT. NOTHING WORKED AND I HAD TO GET MY WHOLE INSTRUMENT CLUSTER REPLACED. *TR
TL*THE CONTACT OWNS A 2004 GMC ENVOY. WHILE DRIVING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT REAR-ENDED THE PRECEDING VEHICLE. THERE WERE NO DAMAGES TO THE VEHICLES OR THE OCCUPANTS. HE PULLED OVER TO THE SIDE OF THE ROAD AND NOTICED SMOKE SUDDENLY APPEARING FROM THE FRONT END OF THE VEHICLE. IMMEDIATELY, THE PASSENGER COMPARTMENT BECAME ENGULFED IN FLAMES. THE CONTACT SAFELY EXITED THE VEHICLE. THE POLICE AND FIRE DEPARTMENTS WERE CALLED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO A COLLISION CENTER. THE INSURANCE COMPANY WAS NOTIFIED; HOWEVER, THE CAUSE OF THE FAILURE HAS NOT YET BEEN DETERMINED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 75,000.
I OWN A 2004 GMC ENVOY AND THE SPEEDOMETER HAS STOPPED WORKING CORRECTLY. IT IS VERY ERRATIC AND GOES ANYWHERE BETWEEN 10-100 MILES OVER THE SPEED I AM TRAVELING. I'VE BEEN STOPPED TWICE FOR SPEEDING AND RECEIVED A FINE FOR $170.00. GMS STATES IT IS NOT A SAFETY ISSUE, I DISAGREE! WHEN I WAS STOPPED I TRIED EXPLAINING TO THE POLICE OFFICER WHAT WAS WRONG, HOWEVER HE DIDN'T WANT TO HER IT. *TR
TL*THE CONTACT OWNS A 2004 GMC ENVOY. THE SPEED GAUGE INTERMITTENTLY FAILED TO WORK PROPERLY. THE TEMPERATURE AND GAS GAUGE ALSO MALFUNCTIONED. THE CONTACT NOTIFIED THE MANUFACTURER AND WAS NOT OFFERED ANY ASSISTANCE. THE MANUFACTURER DOES NOT SELL THE PARTS FOR THE VEHICLE AND HAS PURCHASE THE PARTS FROM ANOTHER DISTRIBUTOR. THE DEALER INFORMED HIM THAT HE WOULD HAVE TO GO TO ANOTHER CITY TO HAVE HIS VEHICLE REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 31894. THE CURRENT MILEAGE WAS 32,000.
THE SPEEDOMETER GRADUALLY DECREASED FROM INTERSTATE SPEED (70MPH) TO 0 MPH WHILE DRIVING. SPEEDOMETER FAILS TO OPERATE. I PERSONALLY KNOW 2 PEOPLE WHO HAVE HAD THIS HAPPEN ON A 2004 ENVOY. *TR
INVESTIGATED CHECK ENGINE LIGHT. SECONDARY AIR INJECTION PUMP FAILURE FOR EMISSIONS. *TR
SPEEDOMETER QUIT WORKING ON MY 2006 GMC ENVOY. *TR
TL*THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT OBSERVED WHILE DRIVING THE SPEEDOMETER DISPLAYED AN INACCURATE READING REGARDLESS OF THE SPEED BEING TRAVELED. IN ADDITION, THERE WAS A MALFUNCTION WITH THE HEADLIGHTS REMAINING "ON" WHEN DEACTIVATED. THE FAILURE OCCURRED INTERMITTENT. THE FAN CLUTCH FAILED UNEXPECTEDLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE FAN CLUTCH WAS REPLACED. THE CONTACT HAD CONCERN OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 50,000. THE CURRENT MILEAGE WAS 57,000.
MY 2004 GMC ENVOY HAS DEVELOPED AN ERRATIC SPEEDOMETER. THE SPEEDOMETER REFLECTS INACCURATE SPEEDS CAUSING AN UNSAFE DRIVING CONDITION. I CONTACTED MY LOCAL GMC DEALER WHO RESEARCHED TO FIND NO RECALL CONCERNING THIS PROBLEM I THEN SUBMITTED MY COMPLAINT TO THE BBB HOTLINE AND WAS REBUFFED THEIR ALSO. I HAVE CONSEQUENTLY DONE ADDITIONAL RESEARCH AND HAVE FOUND THAT GM HAS ISSUED A SPECIAL COVERAGE ADJUSTMENT BULLETIN FOR 2003-2004 CADILLAC ESCALADE, CHEVROLET AVALANCHE, SILVERADO, SUBURBAN AND TAHOE, GMC SIERRA AND YUKONS. THE SPEEDOMETER UNIT IN THESE MODELS ARE VERY SIMILAR IN BOTH APPEARANCE AND ARE MANUFACTURED BY THE SAME SUPPLIER GM USES. THE ADJUST BULLETIN IS #07187 DATED SEPTEMBER 28,2007 AND COVERS THE CONDITION FOR A PERIOD OF 7 YEARS OR 70,000 MILES REGARDLESS OF OWNERSHIP. AFTER VISITING MANY GMC AND CHEVROLET CHAT ROOMS IT IS READILY APPARENT THAT THIS PROBLEM IS VERY COMMON AND WILL EVENTUALLY RESULT IN A FATAL ACCIDENT. I AM REQUESTING THAT THE NHTSA FORMALLY INVESTIGATE THIS PROBLEM BEFORE THIS HAPPENS. *TR
THE TACHOMETER WOULD QUIT WORKING BUT IT HAPPENED ONLY A COUPLE OF TIMES IN JAN 2008 & AGAIN IN JUNE 2008 AND WHEN WE TURNED THE CAR OFF AND STARTED IT THE NEXT TIME IT SEEMED TO BE FINE AS IF IT NEEDED RESET. IN JAN OF 2009 THE SPEEDOMETER BEGAN TO FAIL AT FIRST OCCASIONALLY THEN ALL THE TIME AT THE SAME TIME THE TACHOMETER SPORADICALLY FAILED. SO WE TOOK IT TO THE DEALERSHIP AND HAD THEM REPLACE THE INSTRUMENT CLUSTER IN THE DASH (THEY KEPT THE OLD PART) AND GM REFUSED TO HELP WITH THE PROBLEM SITTING THE MILEAGE ON THE VEHICLE AT THE TIME OF THE REPAIR. *TR
THE TACH ON MY '04 ENVOY WITH 67K MILES STARTED ACTING ERRATIC AND HAS COMPLETELY FAILED JUST AS ALL THE OTHER SERVICE BULLETINS . THIS HAS CORRECTED ITSELF BUIS TILL ERRATIC. GM NEEDS TO ADDRESS THE FAULTY ELECTRONIC GAUGES ON THESE '04 ENVOYS. *TR
BOUGHT THE CAR 2006 WAS TWO YEARS AT THAT TIME LESS THAN A WEEK INTO REPLACED BRAKES FOR ABS FAILURE. STILL HAPPENING, TOOK IT BACK SAID EVERYTHING WAS NORMAL. WELL ABOUT TWO WEEKS AGO MY WIFE WAS GOING UP-HILL TO A STOP LIGHT HIT THE BRAKES ON SLICK PAVEMENT AND THE BRAKES LOCKED UP AND ABS DID NOT KICK IN. CAUSING MY WIFE TO TOTAL TWO VEHICLES THAT I AM NOW BEING SUED FOR ONE OF THEM. *TR
TL*THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT THE SPEEDOMETER SUDDENLY STOPPED WORKING. SHE CALLED THE DEALER AND WAS INFORMED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPAIRED. THE DEALER ALSO STATED THAT THEY WOULD NOT BE RESPONSIBLE FOR THE REPAIRS. THROUGH ONLINE RESEARCH, THE CONTACT DISCOVERED THAT NUMEROUS PEOPLE WERE EXPERIENCING THE SAME FAILURE. THE VEHICLE HAS NOT YET BEEN REPAIRED; HOWEVER, THE CONTACT BELIEVES THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT AND A RECALL SHOULD BE ISSUED. SHE IS UNABLE TO DETERMINE HOW FAST SHE IS DRIVING. THE FAILURE MILEAGE WAS 75,000 AND CURRENT MILEAGE WAS 84,000.
I HAVE A 2004 GMC ENVOY IN WHICH THE SPEEDOMETER HAS STOPPED WORKING. I RESEARCHED THIS ON THE INTERNET AND IT IS A COMMON OCCURRENCE. I ALMOST CAUSED A WRECK BECAUSE THE SPEEDOMETER SAID I WAS GOING FASTER THAN I REALLY WAS AND THE CARS BEHIND ME ALMOST RAN INTO ME. THIS IS A SAFETY ISSUE THAT I FEEL SHOULD BE INVESTIGATED. COULD YOU PLEASE ASSIST W ANY RECALL MEASURES. IT COSTS OVER 500.00 TO REPLACE THIS. *TR
PROBLEM STARTED OUT AS ERRATIC READING WITH SPEEDOMETER. AFTER APPROX. 5 DAYS SPEEDO FINALLY WOULDN'T REGISTER AT ALL TOOK VEHICLE TO AUTHORIZED DEALER TO BE REPAIRED - $555.00 CHARGE TO REPLACE INSTRUMENT PANEL AND REPROGRAM. CALLED GM FOR FINANCIAL HELP AS I NOTICED THERE WERE ALOT OF FAILURES WITH GMC SUV'S AND PICK-UP TRUCKS. GM WOULD NOT ACKNOWLEDGE THERE WAS A PROBLEM WHICH I FEEL IS TOTALLY DISINGENUOUS. SPEEDOMETER IS NECESSARY TO BE WORKING AS A SAFETY ISSUE. BECAUSE I WAS OUT OF STATE AT THE TIME OF PART BREAKDOWN I FELT I HAD NO CHOICE BUT TO HAVE PROBLEM FIXED BEFORE MY RETURN TRIP HOME (1250 MILES). JUDGING HOW MANY OTHER ENVOYS HAVE HAD SAME PROBLEM, I FEEL GM IS DODGING THEIR RESPONSIBILITY I NOTICED THAT THERE HAS BEEN CLASS-ACTIONS AGAINST THEM FOR THE SAME PROBLEM. *TR
SPEEDOMETER MALFUCTIONS. *TR
MY RPM GAUGE IS NOT WORKING. MY SPEEDOMETER WORKS WHEN USING IN STOP AND GO MODE OR CITY DRIVING. BUT WHEN I AM ON A TRIP MY SPEEDOMETER WILL QUIT WORKING ACCURATELY. IT WILL REFLECT A MUCH LOWER SPEED THAN I AM GOING. MY CRUISE CONTROL IS OFTEN ENGAGED WHEN THE SPEEDOMETER STOPS WORKING. BUT THE RPM GAUGE NO LONGER WORKS AT ANY TIME. I TALKED TO SOMEONE AT THE CHEVROLET DEALERSHIP AND THEY SAID THAT THE SYMPTOMS THAT I DESCRIBE ARE VERY SIMILAR TO THE 2003/04 CHEVYS THAT DO HAVE A RECALL. I HAVE NOT TAKEN ANY STEPS YET TO FIX. I WAS TOLD THAT IT WOULD BE $95 FOR A DIAGNOSTIC SERVICE AND THAT MOST LIKELY IT WOULD COST $550 TO FIX (BASED ON WHAT THEY KNOW ABOUT THE CHEVYS THAT ARE ON RECALL). *TR
SPEEDOMETER FAILED. AT FIRST IT DID NOT CORRECTLY REFLECT VEHICLE SPEED, THEN FLUCTUATED RAPIDLY OVER THE COURSE OF SEVERAL DAYS, AND FINALLY FAILED COMPLETELY. *TR
I WAS DRIVING ON THE HIGHWAY WITH THE CRUISE CONTROL ON. WHEN I TAPPED THE BRAKES TO TURN OFF CRUISE CONTROL, MY SPEEDOMETER WAS STUCK AT MY CRUISE CONTROL SPEED OF 65. MY VEHICLE CAME TO A COMPLETE STOP AND MY SPEEDOMETER BACKED OFF TO 45 MPH, BUT WOULD NOT RETURN TO ZERO. AFTER STOPPING, THEN TURNING ONTO ANOTHER HIGHWAY, MY SPEEDOMETER WAS STILL STUCK AT 45 MPH. MY CRUISE CONTROL WAS PREVIOUSLY SET AT THE SPEED LIMIT FOR THE HIGHWAY AT 65 MPH AND I HIT THE BUTTON TO RESUME CRUISE CONTROL. WHEN I REACHED MY DESTINATION, I TURNED MY VEHICLE OFF, THINKING IT WOULD RESET TO ZERO WITHOUT POWER; YET, IT IS STILL STUCK AT 45 MPH AND MY CAR IS OFF AND PARKED IN MY DRIVEWAY. *TR
2004 GMC ENVOY INSTRUMENT PANEL CLUSTER SUDDENLY STARTED NOT WORKING. IT HASN'T WORKED PROPERLY SINCE IT HAPPENED AND READS INCORRECT SPEED, OIL PRESSURE, AND FUEL LEVELS. NOTHING HAS BEEN DONE TO CORRECT THE FAILURE BY THE DEALER. *TR
RECEIVED A SPECIAL CASE 07076 LETTER FROM GMC. TOOK 2004 GMC LETTER INDICATED IF YOU WERE NOT SEEING SYMPTOMS YOU ARE NOT TO TAKE IT TO DEALER. I ALREADY HAVE REGULAR MAINTENANCE SERVICE SCHEDULED AND BROUGHT THIS SC07076 LETTER TO DEALER TO INQUIRE ABOUT CASE. DEALER SERVICE ADVISOR RECOMMENDED TO HAVE THIS SC07076 SERVICE PERFORMED AS PREVENTIVELY MAINTENANCE EVENTHOUGH THE VEHICLE WAS NOT EXHIBITING THESE SYMPTOMS. THE SERVICE WAS PERFORMED AND IMMEDIATELY THE VEHICLE BEGAN TO SHOW SYMPTOMS IN THE EXACT NATURE THAT WAS DESCRIBED IN THE SC07076 LETTER, FUEL FUMES, FUEL LEAK WHEN FILLING, SES LIGHT ON... TOOK VEHICLE BACK AND DEALER INDICATED THAT THEY WILL NOT PERFORM FREE SERVICE EVENTHOUGH IT SHOULD STILL BE COVERED UNDER STIPULATIONS OF SC07076 LETTER AS WELL AS THEIR WARRANTY POLICY. CURRENTLY THIS IS A HEALTH AND SAFETY ISSUES SINCE MY CHILDREN AND I GET HEADACHES FROM GAS FUMES WHEN NEEDING TO USE THE VEHICLE AS FEAR FOR OUR SAFETY SINCE FUEL LEAKS FROM GAS TANK NOW. I AM TRYING TO PREVENT ANY INJURY OR DEATH, MINE, A PASSENGER OR NEAR BY PERSON. APPARENTLY GMC AND DEALER ARE AWARE OF THE PROBLEMS BUT NOW IGNORE THE SITUATION DUE TO THEIR CURRENT FINANCIAL SITUATION. *TR
MY 2004 GMC ENVOY MPH AND RPM GAUGES ARE NOT WORKING PROPERLY, I CALLED THE DEALERSHIP AND AN EXTENDED WARRANTY WAS PUT ON ALL GMC/CHEVY TRUCKS AND SUV FOR THE DASHBOARD CLUSTER EXCEPT FOR THE ENVOY, ANY NEWER MODELS. THE PART IS AT LEAST 500 AND ADVISED CAN ONLY BE DONE BY DEALERSHIP DUE TO PROGRAMMING. IM FURIOUS, MY TRUCK IS ONLY AT ABOUT 53,000 MILES. THIS DEFECT NEEDS TO BE UNDER RECALL FOR THE ENVOY ASAP! *TR
TL*THE CONTACT OWNS A 2004 GMC ENVOY. WHILE DRIVING APPROXIMATELY 45 MPH, THE SPEEDOMETER DISPLAYED AN INACCURATE READING REGARDLESS OF THE SPEED BEING TRAVELED. IN ADDITION, THE FUEL GAUGE INDICATOR DISPLAYED " EMPTY FUEL" REGARDLESS OF HOW MUCH FUEL WAS IN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE TECHNICIAN RECOMMENDED THAT THE VEHICLE BE TAKEN TO AN AUTHORIZED DEALER TO BE REPAIRED. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE FAILURE MILEAGE WAS 40,000. THE CURRENT MILEAGE WAS 78,000. THE VIN WAS UNAVAILABLE.
TL*THE CONTACT OWNS A 2004 GMC ENVOY. WHILE DRVING 20 MPH THE SPEEDOMETER STOPPED WORKING. THE DEALER STATED THAT THEY ASSUMED IT WAS A PART OF THE MANUFACTURERS RECALL AND REPAIRED THE VEHICLE. THE DEALER CONFIRMED AFTER THE REPAIRS WERE MADE THAT THE VEHCLE WAS NOT WITHIN THE RECALL VIN RANGE. THE DEALER HAS BILLED THE CONTACT FOR THE REPAIRS. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 55,000.
THE OUTER SIDE OF THE SIDE WALL BLEW COMPLETELY OUT. NO TIRE DAMAGE. SIDE WALL BLEW OUT ALL THE WAY AROUND THE TIRE. *TR
THIS PAST MONTH THE SPEEDOMETER SET AT 40 MPH WITH CAR IN "PARK" POSITION. AFTERWARD WHEN DRIVING, MY ACTUAL SPEED HAD 40MPH ADDED TO THE READING. THIS HAS OCCURRED THREE TIMES SO FAR IN OCTOBER 2008. *TR
Data synced from NHTSA on May 4, 2026