2004 GMC Envoy Complaint Log

I OWN A 2004 ENVOY. I HAD TAKEN THE VEHICLE IN FOR SERVICE PREVIOUSLY FOR ELECTRICAL ISSUES. THE HEADLIGHT AND INTERIOR LIGHTS WOULD CONSTANTLY FLICKER AS YOU DROVE. THE DRIVERS DOOR ALSO LOCKED ITSELF WHEN EXITING THE VEHICLE. THE PROBLEMS WERE INTERMITTENT, HAPPENING ABOUT 3 TO 4 TIMES A MONTH. SINCE THE PROBLEMS PERSISTED, I AGAIN TOOK THE VEHICLE FOR SERVICE. ANOTHER ELECTRICAL PROBLEM HAD ARISEN ALSO. THE HORN, AT TIMES, WOULD NOT WORK. AGAIN THIS WAS AN INTERMITTENT PROBLEM. THE DEALER SAID THEY COULD NOT LOCATE THE PROBLEM UNLESS IT WAS OCCURRING WHEN THEY HAD THEY WERE CHECKING IT. I CALLED GM CUSTOMER ASSISTANCE TO FILE A COMPLAINT. THEY THEN TALKED WITH THE DEALER. THE CAR WAS KEPT FOR SEVERAL MORE DAYS AND RETURNED WITH THE DIAGNOSIS THAT THE PROBLEM COULD NOT BE LOCATED SINCE IT WAS NOT OCCURRING WHEN THEY HAD THE VEHICLE. THEY DID NOTE THAT THE HORN HAD QUIT WORKING AND THEN STARTED WORKING AGAIN WHILE THEY HAD THE VEHICLE BUT WERE STILL UNABLE TO DIAGNOSE AND CORRECT. I CONTACTED GM CUSTOMER ASSISTANCE AND WAS INFORMED THEM I CONSIDERED THESE PROBLEMS A SAFETY ISSUE, SINCE I WAS UNSURE IF THE FLICKERING CONDITION IN THE LIGHTS MIGHT CAUSE THEM TO GO OUT WHILE DRIVING, AND THE FACT THE HORN MAY OR MAY NOT WORK WHEN NEEDED. I WAS INFORMED THERE WAS NOTHING ELSE THEY COULD DO UNLESS THE PROBLEM BECAME CONSISTENT. *JB

SINCE CAR IS NEW WE CONTINUE TO HAVE MELTING ISSUE WITH WIRING AND HARNESS BEHIND RADIO RACK AND AREAS THAT ARE AFFECTED IN THIS INSTRUMENT CLUSTER. THIS HAS HAPPENED SO MANY TIMES GMC HAS EXTENDED THE WARRANTY ON CAR TO COVER ALL OF THE CAR. IT IS AGAIN CAUSING A PROBLEM, LIGHTS OUT ON CLUSTER, LIGHTER INOP, HEATER AND A/C FANS NOT ALWAYS WORKING. *TR

MY 2004 GMC ENVOY SLID INTO A CURB AND ROLLED ON ITS SIDE. I BELIEVE THAT THE ACCIDENT WAS CAUSED BY BALL JOINT FAILURE. I COULD NOT GET ANY ASSISTANCE IN THE INVESTIGATION, BUT I KNOW THAT THE ACCIDENT WAS CAUSED BY MECHANICAL FAILURE AND HAVE PICTURES AND WITNESSES FOR THIS ACCIDENT. THE VEHICLE WAS TOTALED AS A RESULT OF THIS ACCIDENT. THIS VEHICLE WAS PURCHASED NEW AND NEVER HAD ANY REPAIRS OR WORK DONE ON THE DRIVERS SIDE FRONT WHEEL. IT WAS A 2004 MODEL WITH AROUND 20000 MILES. I WOULD ANY INFORMATION THAT YOU CAN PROVIDE AND WOULD ALSO LIKE TO GO ON THE RECORD WITH THIS COMPLAINT AGAINST GMAC. I WOULD HOPE TO KEEP SOMEONE FROM LOSING THEIR LIFE DUE TO THIS MECHANICAL PROBLEM. THE LOSS DUE TO THIS ACCIDENT WAS OVER 30,000 DOLLARS. *JB

WHILE DRIVING AT ANY SPEED CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD AND REMAINEDED ON. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE COMPUTER NEEDED TO BE REPLACED, AND REPLACED IT. HOWEVER, THE PROBLEM RECURRED. *AK

TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT THE REAR HATCH OPENS BY ITSELF WITHOUT WARNING. ON JUNE 3, 2008 THE CONTACT HAD THE REAR END GATE CONTROLLER, THE LOWER END GATE HATCH ACCELERATOR AND THE LEFT UPPER HATCH ACCELERATOR REPAIRED, AND THE FAILURE HAD RETURNED. THE DEALER STATED THAT THE PARTS HAD BROKEN AGAIN. THE CONTACT FEELS THIS IS A SAFETY ISSUE BECAUSE ITEMS FALL OUT OF THE VEHICLE ON THE HIGHWAY WHEN THE HATCH OPENS. THE FAILURE MILEAGE 50 AND THE FAILURE 72000.

DRIVER'S SIDE SEAT BELT RETRACTOR FAILED. THE SEAT BELT WAS REPLACED. HOWEVER, THE PART CONTINUED TO FAIL. *AK

WHEN CONTACT COMES TO A YIELD SIGN TRANSMISSION JERKS BEFORE GOING INTO GEAR. LATER HE WAS TOLD THIS WAS A BRAKE PROBLEM. WHEN APPROACHING A HILL/DOWNHILL AND APPLYING BRAKES THEY LOCK AND CAR SLIDES.*AK DOZENS OF TIMES CHECK BRAKE, SERVICE 4 WHEEL DRIVE LIGHTS HAVE COME ON. CONTACT HAS TAKEN VEHICLE TO DEALER OVER 12 TIMES SINCE IT HAS BEEN PURCHASED. DUE SERVICE LIGHTS, BRAKES AND TRANSMISSION. CONSISTENTLY TOLD BY DEALER THAT NOTHING IS WRONG. BUT DEALER AKNOWLEDGES CHECK BRAKE LIGHTS HAVE COME ON. DEALER STATES THAT IF COMPUTER DIAGNOSTIC DOES NOT PRODUCE AN ERROR CODE, THEN THERE IS NOTHING THEY CAN DO.

I EXPERIENCE EAR PAIN IF I DRIVE WHILE ALL WINDOWS ARE DOWN. (PARTICULARLY THE BACK WINDOWS). Y REAR WINDSHIELD WIPER FAILED TO WORK FOR NO REASON. THE NEXT TIME I GOT INTO THE CAR, IT WORKED. *AK

I PURCHASED A 20054 GMC ENVOY IN FEBRUARY AND WE TOOK OUR FIRST LONG DISTANCE TRIP THIS SUMMER. AT INTERSTATE SPEEDS ON DOWNHILL SLOPES THE CRUISE CONTROL BUCKS CONTINUOUSLY, WHICH I CONSIDER POTENTIALLY DANGEROUS. THE LOCAL DEALER TOLD ME THAT THIS WAS INHERENT IN THE DESIGN OF THE VEHICLE, AND THAT MANY OTHERS DID THIS ALSO. I HAVE NEVER ENCOUNTERED THIS WITH OTHER VEHICLES THAT I HAVE OWNED.*AK

I BOUGHT A 2004 GMC ENVOY FROM KNIGHTLINGER MOTORS IN COUDERSPORT PA 3-2004. I STARTED HAVING SEAT BELT MALFUNCTION WITHIN THE FIRST MONTH OF PURCHASE. I KEPT GOING BACK TO THEM WHEN THE DRIVER'S SEAT BELT KEPT LOCKING INTO PLACE. THEY WOULD ASSIST IN UN LOCKING IT. OVER THE LAST TWO YEARS THE SEAT BELT MECHANICS HAVE BEEN REPLACED FOUR TIMES UNSUCCESSFULLY. IT IS NOT RIGHT THAT NOTHING WILL BE DONE TO CORRECT THIS SAFETY ISSUE. EVERY TIME I GET BEHIND THE WHEEL I TAKE A 99% RISK OF INJURY DUE TO THE FACT THAT THE SEAT BELT IS NON FUNCTIONING. IT IS A COME AND GO KIND OF THING. ONE MINUTE IT WORKS THEN THE NEXT WEEK I AM LEFT WITHOUT USAGE. I HAVE FOUR CHILDREN AND MYSELF IN THAT VEHICLE AND YET GMC HAS NOT FIXED THE PROBLEM. I HAVE CONTACTED GMC AND THEY TRIED TO APPEASE ME BY PROVIDING AN EXTENDED WARRANTY. I HAVE BEEN IN CONTACT WITH ON MANY OCCASION DISCUSSING THIS ISSUE AND YET THEY KEEP SAYING THAT THE SEAT BELT NEEDS TO BE REPLACED. ERICA FROM GMC CONSUMER MANAGEMENT AGREED THAT I SHOULD NOT HAVE TO KEEP HAVING SOMETHING REPLACED IF IT IS NOT FIXING THE PROBLEM. THE LAST TIME THIS WAS REPLACED WAS IN JUNE. WITHIN TWO HOURS IT WAS NOT FUNCTIONING CORRECTLY. NOW IT IS BACK. ONE MINUTE I CAN USE MY SEAT BELT AND THEN NEXT TIME I GET IN I DON'T GET TO. I RECENTLY PHONED ERICA AGAIN TO EXPLAIN THAT THIS IS A SAFETY VIOLATION AND THAT SHE NEED TO CONTACT ME SO THAT WE COULD DISCUSS OPTIONS. TO DATE MY PHONE CALLS GO UNANSWERED. THE LAWS DEMAND THAT YOU WEAR A SEAT BELT AT ALL TIMES BUT I CAN NOT DO SO WITH MY GMC. DO I HAVE TO WAIT FOR DEATH BEFORE THIS ISSUE IS TAKEN CARE OF. WINTER IS COMING AND IT IS UNFAIR THAT MY TRUCK WILL SIT IN THE GARAGE ON THE DAYS THAT I FEEL UNSAFE TO TRAVEL WITHOUT A SEAT BELT. WHY DID I SPEND $42000 ON AN AUTOMOBILE THAT WAS SUPPOSE TO KEEP ME SAFE. WHAT I FEEL IS UNFAIR IS THIS BAD TREATMENT. *NM

THE SPEEDOMETER ON MY 2004 GMC ENVOY WITH 63,000MI. ON IT STOPPED WORKING CORRECTLY. WHILE DRIVING IT WILL BURY THE NEEDLE PAST 120MPH OR STAY ON ZERO. AFTER DOING SOME RESEARCH I FOUND THAT THIS IS NOT AN ISOLATED PROBLEM. HAVING BEEN A TRUCK DRIVER FOR OVER 20 YRS. AND UNDERSTANDING THE IMPORTANCE AND SAFETY OF SPEED CONTROL, I CAN'T UNDERSTAND WHY THIS IS NOT A RECALL. *TR

2004 GMC ENVOY DEVELOPED THE FOLLOWING PROBLEMS: VEHICLE STALLED, TURN SIGNALS STOPPED WORKING, BLOWER FAN STOPPED WORKING, AND THE SRS LIGHT REMAINS LIT.*MR THE TURN SIGANLS STOPPED WORKING DUE TO A SHORT IN THE FLASHER. THE POWERTRAIN CONTROL MODULE WAS REPLACED DUE TO THE SES LIGHT ILUMINATING. THE BLOWER MOTOR FAN FAILED 4 TIMES DUE TO A SHORT IN THE WIRES AND CONTROL HEAD. THE VEHICLE OVERHEATED, BUT THE PROBLEM COULD NOT BE DIAGNOSED. THE LCD DISPLAYS, KNOBS BECOME EXTREMLY HOT AFTER HOURS OF DRIVING. *JB

AT RANDOM TIMES WHEN USING THE LEFT TURN SIGNAL THE HAZARD LIGHTS WILL COME ON INSTEAD OF THE TURN SIGNAL OR THEY JUST WON'T BLINK AT ALL. THE REST OF THE TIME IT WORKS FINE BUT COULD BE A DANGEROUS SITUATION AT THE TIMES THE TURN SIGNAL DOES NOT WORK.*AK

THE VEHICLE WOULD NOT START, DUE TO AN OPEN IGNITION SWITCH. *BP THE VEHICLE CONTINUED TO HAVE THE SAME ISSUE OF AN OPEN IGNITION SWITCH. THE CONSUMER REQUESTED THAT THE MANUFACTURER REPLACE THE VEHICLE. *SC *TC *JB

WHEN IT RAINED THE CONSUMER NOTICED IT LEAKED INTO THE VEHICLE. THE CONSUMER MADE CONTACT WITH THE DEALER ON FIVE SEPARATE OCCASIONS. THE CONSUMER STATED THAT RAIN WAS COMING THROUGH THE WINDSHIELD. *AK THIS PROBLEM WAS NOTICED WHEN THE VEHICLE WAS FIRST PURCHASED. THE PASSENGER SIDE FRONT FLOOR WOULD GET WET WHEN IT RAINED. THE CLIPS WERE NOT SEALING THE PILLAR AND THE WINDSHIELD LEAKED. BULLETIN#030857004. *SC *JB

DT: WITHOUT WARNING THE SEAT BELT RETRACTOR WILL NOT LET THE SEAT BELT BE PULLED OUT. DEALER REPLACED THE RETRACTOR TWICE. THE CONSUMER HAS BEEN TO DEALER ABOUT 5 OR 6 TIMES FOR THIS PROBLEM. MANUFACTURER SAID IT WAS A DESIGN DEFECT. *AK *JB

CONSUMER STATED INCOMING AIR PRESSURE AND NOISE WERE HURTING HIS AND HIS FAMILY EARS. THE NOISES WERE UNBEARABLE. ALSO, THE PRESSURE OF AIR COMING INTO THE VEHICLE CAUSED THE LINER ON THE ROOF TO FLAP UP AND DOWN. THIS HAPPENED WHILE DRIVING 30 MPH. CONSUMER WAS STOPPED ON THE FREEWAY THE OTHER DAY BY THE POLICE BECAUSE HE WAS TRAVELING TOO SLOW. CONSUMER CLAIMED THAT HE HAD TO TRAVEL SLOWLY BECAUSE OF THE AIR RUSHING INSIDE, AFTER VEHICLE WAS CLOSED TIGHTLY, IT WAS CAUSING HIS WIFE EAR PAIN. CONSUMER TOOK VEHICLE TO THE DEALER AT LEAST 3 TIMES, BUT WAS TOLD THAT THIS WAS A MANUFACTURING DEFECT. CONSUMER WAS GIVEN A COURTESY RIDE IN ANOTHER GMC, ENVOY, AND IT DID THE SAME THING. *AK

WHILE DRIVING AT 65 MPH RIGHT REAR TIRE BLEW OUT. THE DRIVER WAS ABLE TO PULL OVER AND CHANGE THE FLAT TIRE. THERE WERE NO OBJECTS IN THE ROAD. MICHELIN, TIRE SIZE 265/45R15

SERVICE 4WD LIGHT CAME ONE WITH 2500 MILES ON NEW 2004 GMC ENVOY. REPLACED ACTUATOR, THEN A CONTROL MODULE ON TRANSFER CASE. WAS TOLD NEITHER FIXED THE PROBLEM. NOW TOLD THE TRANSFER CASE MUST BE REPLACED.

I OWN A 2004 GMC ENVOY AND I LIKE OTHERS HAVE A SPEEDOMETER THAT HAS FAILED ALSO....AND THE TACHOMETER HAS ALSO FAILED...SOMETIMES THE SPEEDOMETER SHOWS THE SPEED BUT IT IS NOT THE CORRECT ONE...AS I WAS ON THE FREEWAY AND IT SHOWED I WAS GOING 10MPH....OTHER TIMES IT JUST SITS ON 0.... *TR

THERE IS A MALFUNCTION IN CONSUMER GMC ENVOY POWER TRAIN CONTROL MODULE RESULTING IN FAILURE TO ACCELERATE. *TS *JB

2004 ENVOY SEAT BELT DOES NOT LOOSEN WHEN IT RETRACTS. *TS THE DEALER REPLACED THE SEAT BELT RETRACTOR. *JB

2004 GMC ENVOY SAFETY ISSUE WITH THE INTERIOR REAR VIEW MIRROR. CONSUMER STATES THAT THE PLASTIC RING THAT HOLDS THE MIRROR FIRM HAS BROKEN. SMALL PIECES OF THIS HAVE BEEN FOUND ON THE FLOOR. SHE STATES THAT THE MIRROR WILL NOT STAY IN POSITION. *KB *JB

LTR FROM SENATOR CARDIN ON BEHALF OF CONSTITUENT RE PROBLEMS WITH HIS 2004 GMC ENVOY. *NJ THE SPEEDOMETER AND TACHOMETER STOPPED WORKING. THE CONSUMER STATED IT WAS IMPOSSIBLE TO DETERMINE THE SPEED HE WAS TRAVELING. *JB