2007 GMC Envoy Complaint Log

TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE DRIVING 45 MPH, THE HEADLIGHTS BEGAN TO FLASH ON AND OFF INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 42,000.

TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT ATTEMPTED TO LOCK THE DOORS AND HEARD A NOISE EMITTING FROM THE FRONT DRIVER SIDE WINDOW. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS TIMES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V404000 (VISIBILITY). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 148,000.

TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE IN PARK, THE VEHICLE INDEPENDENTLY REVERSED AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

INVESTIGATING THE AIR BAG SAFETY RISK FOR MY GMC 2007 ENVOY, I DISCOVERED THAT PEOPLE WERE REPORTING THAT THEY HAD CRASHES BUT THE AIRBAGS DIDN'T DEPLOY. SO WE DON'T KNOW HOW SAFE THEY ARE SINCE THEY DON'T EVEN GO OFF. THE NTSA NEEDS TO INVESTIGATE THE TESTS AND COMPLAINTS.

TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE POWER STEERING MOTOR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 87,000.

THE LIGHT RELAY SWITCH IS BAD. AT NIGHT THE LIGHTS GO OUT AND WILL ONLY WORK IF I TURN ON THE BRIGHT LIGHTS AFTER A WHILE THEY COME BACK ON. I HAVE RECEIVED A SPECIAL RECALL NOTICE FROM GM BUT THEY SAID THAT MY VIN NUMBER IS NOT INCLUDED EVEN THOUGH THE YEAR MAKE AND MODEL IS THEY WILL ONLY FIX IF I PAY FOR IT NOT SURE WHY ALL VIN NUMBERS ARE NOT INCLUDED IN RECALL IF I'M HAVING THIS PROBLEM THE ANOTHER VIN NUMBER IS AND THEY PAY FOR FIXING IT AT 100% REGARDLESS OF THE MILEAGE. I HAD CALLED AND ASKED ABOUT THE PROBLEM WHEN IT FIRST STARTED GOING OUT THEY SAID IT WAS COST OVER $200.00 FOR THE PART. AT THAT TIME I WASN'T DRIVING AT NIGHT VERY LITTLE. BUT NOW I AM AND I NEED IT FIXED BUT THEY WILL NOT FIX IT UNDER THE SPECIAL RECALL UNLESS I PAY FOR IT. SO I'M HAVING TO DRIVE WITH MY BRIGHTS ON WHEN IT GOES OUT AND I DO NOT KNOW WHEN IT WILL GO OUT.

TL* THE CONTACT OWNS A 2007 GMC ENVOY DENALI. THE CONTACT STATED THAT THE REAR AIR SUSPENSION RELEASED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE MECHANIC DIAGNOSED THAT THE AIR SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000. THE VIN WAS NOT AVAILABLE.

I WAS DRIVING MY CAR AND THE WHEEL LOCKED AND MY LIGHT SERVICE STABILITY CAME ON. *TR

LOW BEAM HEAD LIGHTS WOULD NOT COME ON AFTER SETTING IN THE GARAGE OVERNIGHT.TOOK IT IN TO BECKER BUICK GMC AND THE MODULE WAS BAD SO CHANGE IT AND PAID 107.00 DOLLARS AS THEY COULD NOT FIND A RECALL ON IT THEY SAID. I DROVE IT USING THE HIGH BEAMS FOR THE LAST TWO WEEKS IN DEC. UNTIL I COULD GET IT INTO THE SHOP. *TR

HEADLIGHTS ARE NOT WORKING. ONLY HIGH BEAMS AND FOG LIGHTS. *TR

SMOKE FROM DRIVER DOOR CONTROL. VEHICLE PARKED. WINDOWS, DOOR LOCKS NOW INOPERATIVE. *TR

THE ENGINE DIED WITHOUT WARNING. NO POWER STEERING. LIGHTS, FLASHERS, RADIO, AIR CONDITIONING, CLOCK AND OTHER ELECTRICAL PARTS CONTINUED TO WORK. JUST NO ENGINE POWER. THIS WAS ON A HOUSTON FREEWAY (I-45S) AT 5:30 PM. ABLE TO COAST TO LEFT EMERGENCY LANE. HAD CAR TOWED BY AAA. *TR

TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHEN STARTING THE VEHICLE, ALL THE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AND THE HEAT AND AIR CONDITIONER FAILED. THE CONTACT MENTIONED THAT THE KEY BECAME STUCK IN THE IGNITION. THE DEALER STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

VEHICLES FUEL GAUGE WILL CONSTANTLY READ ANYWHERE FROM E TO FULL, ESPECIALLY AFTER FILL UP. NEVER KNOW EXACTLY WHAT AMOUNT OF FUEL IS IN VEHICLE. HAVE TO KEEP TRIP METER CLEARED AT EACH FILL UP TO MAKE AN ACCURATE GUESS AT HOW MANY MILES I HAVE LEFT IN THE TANK. SOMETIMES THE CHECK ENGINE LIGHT WILL ALSO COME ON AT SAME TIME AS THE GAUGE FLUCTUATES CONSTANTLY. *TR

TL* THE CONTACT OWNS A 2007 GMC ENVOY 360. WHILE DRIVING APPROXIMATELY 55 MPH, THE EXTERIOR HEADLAMPS AND DAYTIME RUNNING LIGHTS FAILED WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT ALL THE WINDOWS OPENED AND CLOSED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V404000 (VISIBILITY); HOWEVER, THE FAILURE RECURRED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AND, DURING INCLEMENT WEATHER, THE HAZARD LIGHTS FAILED TO TURN OFF. THE VEHICLE WAS TAKEN BACK TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER FUSE BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,750. UPDATED 4/27/15*CN UPDATED 9/18/2017*CN

MY DRIVER SIDE POWER WINDOW / DOOR REGULATOR ASSEMBLY CABLE FRAYED AND THE WINDOW WOULD NOT MOVE UP OR DOWN UNTIL REPAIRED. THIS HAPPENED TO THE DRIVER SIDE DOOR WINDOW IN AUGUST 2014. NOW IN MARCH 2015, BEING 7 MONTHS LATER THE SAME ISSUE HAS HAPPENED TO THE FRONT PASSENGER SIDE DOOR WINDOW / DOOR REGULATOR ASSEMBLY. I USE THIS VEHICLE FOR LESS THAN 5000 MILES A YEAR, I FEEL THIS ISSUE NEEDS TO BE LOOKED IN TO FOR THE DEFECT OF FAULTY CABLING / POOR QUALITY. THIS WILL BE THE SECOND TIME THAT I WILL PAY OUT OF POCKET FOR THE SAME ISSUE WITHIN A YEAR. *TR

RECENTLY HAD THE DOOR LOCK WINDOWS SWITCH ISSUES REPAIRED AND NOW HAVE INTERMITTENT DOOR LOCK ISSUES CAN'T LOCK OR UNLOCK DOORS. *TR

TL* THE CONTACT OWNS A 2007 GMC ENVOY DENALI. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED NUMEROUS TIMES. THE DEALER REPLACED THE IGNITION SWITCH. IN ADDITION, THE OIL GAUGE READING FLUCTUATED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

ON 7/5/2014, OUR HOUSE WAS DESTROYED BY FIRE. INVESTIGATOR DETERMINED THE FIRE STARTED IN THE GARAGE WHERE OUR 2007 GMC ENVOY WAS PARKED (10:00PM). ON 8/8, WE WERE WATCHING MORNING NEWS OVER COFFEE, AND IT WAS ANNOUNCED THAT GM WAS RECALLING 2006 AND 2007 CHEVY TRAILBLAZERS AND GOMC ENVOYS, AND OWNERS WHERE ADVISED NOT TO PARK THEIR VEHICLES NEAR ANY STRUCTURE AS THE VEHICLE MAY CATCH FIRE. WE NOTIFIED OUR INSURANCE COMPANY OF THE RECALL, PROVIDED THEM WITH THE RECALL ITSELF, WHICH ARRIVED AT OUR HOME ON 9/6. OUR COMPLAINT IS THAT GENERAL MOTORS TOOK FAR TOO LONG TO ANNOUNCE THIS RECALL, AND IN SO DOING COST US OUR HOME, OUR GARAGE, OUR CAR, MY WOODWORKING SHOP AND ALL THE TOOLS CONTAINED THEREIN, AND OUR STORAGE SHED, OR IN OTHER WORDS, EVERYTHING WE OWNED. *TR

MY WIFE WAS DRIVING HOME FROM THE DOCTOR AND A FULL SIZE CHEVY CAME ACROSS ON HER SIDE AND HIT HER HEAD ON NEITHER AIR BAG DEPLOYED ON THE ENVOY BOTH VEHICLES WAS TOTALED WHAT SHOULD WE DO THANKS. *TR

THE HEAD LIGHTS GO OUT WHILE YOU ARE DRIVING. *TR

INACCURATE FUEL GAUGE CAUSED THE 2007 GMC ENVOY TO UNEXPECTEDLY RUN OUT OF GASOLINE AND STALL AS THE VEHICLE WAS TURNING AT AN INTERSECTION. THE ENGINE SHUT OFF AND THE POWER STEERING FAILED TO OPERATE AS OTHER VEHICLES WERE APPROACHING THE INTERSECTION. I WAS NOT ABLE TO GET THE VEHICLE COMPLETELY OFF OF THE ROAD BEFORE IT STOPPED. THIS COULD HAVE CAUSED A SERIOUS CRASH. GM NEEDS TO BE HELD ACCOUNTABLE FOR CORRECTING THIS SERIOUS SAFETY RELATED DEFECT. WHY HAS THERE BEEN A RECALL COVERING CERTAIN VEHICLES UNDER NHTSA CAMPAIGN NUMBER 14V223000 BUT NOT IN THE CASE OF THIS 2007 GMC ENVOY WHEN THE END RESULT OF THE DEFECT CAN ALSO CAUSE THIS VEHICLE TO RUN OUT OF FUEL AND INCREASE THE RISK OF A CRASH? *TR

I GOT INTO THE TRUCK TO LEAVE WORK SHIFTED INTO REVERSED HALF WAY THRU THE TURN THE WHEEL LOCKED UP AND TRUCK SHUT OFF. I PUT IN PARK AND RESTARTED NO PROBLEM THE NEXT DAY SAME THING AT A RED LIGHT WHEEL LOCK NEEDS TO BE RESTARTED. IT SOUNDS LIKE THE SAME ISSUES ON THE RECALL BUT MY TRUCK IS NOT ON THE LIST. *TR

TL * THE CONTACT OWNS A 2007 GMC ENVOY. WHILE DRIVING 50 MPH, THE VEHICLE SUDDENLY DECELERATED TO 20 MPH. THE AIR BAG AND CHECK ENGINE WARNING INDICATORS ILLUMINATED AND THE VEHICLE VEERED TO THE RIGHT. THE SPEED RETURNED TO NORMAL WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED ON TEN DIFFERENT OCCASIONS. THE MANUFACTURER WAS NOTIFIED. THE DEALER STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2007 GMC ENVOY DENALI. THE CONTACT STATED THAT THE WINDOWS OPENED AND CLOSED INTERMITTENTLY. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 14V404000 (VISIBILITY) BUT THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE DEALER INFORMED THAT THE DOOR MODULE FAILED AND THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 GMC ENVOY 360. THE CONTACT STATED THAT THE DRIVER SIDE MASTER POWER WINDOW CONTROL PANEL FAILED TO WORK. THE CONTACT WAS UNABLE TO ROLL THE WINDOW UP AND DOWN. THE DEALER STATED THAT THE DRIVER SIDE MASTER POWER WINDOW SWITCH MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V404000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

A GUY HIT ME ON THE DRIVERS SIDE THEN IT PUSHED ME INTO A DRIVEWAY OF A BUSINESS WHICH HAD A BRICK WALL WHICH I HIT &BOUNCED OFF IT .POPPED BOTH TIRES ON THE DRIVERS SIDE. THEN I HIT A TELEPHONE POLE STRAIGHT ON &SMASHED IN MY FRONT ON MY CAR..I MOVED THE TELEPHONE POLE IN THE CONCRETE ABOUT 2 IN..I WAS THE SECOND OWNER. THE OTHER OWNER WAS THE DEALERSHIP &THY HAD IT JUST FOR THERE CAR TO RUN FROM 1 DEALERSHIP TO THE OTHER..I HAD TO GO TO THE HOSPITAL &I AM STILL HAVING TREATMENT ON MY NECK BACK &SHOULDER..NOT 1 OF THE AIR BAGS WENT OFF..IT WAS TOWED AWAY &THEN WAS TOTALED. ..I HAVE HIRED AN ATTORNEY. *TR

DRIVING DOWN TWO LANE HIGHWAY AT NIGHT AND THE HEADLIGHTS QUIT WORKING. TURNED ON FOG LIGHTS AND THANKFULLY THEY WORKED. DROVE APPROXIMATELY 5 MILES TO MY HOME. THE HEADLIGHTS WORKED FINE THE NEXT DAY. *TR

TO WHOM THIS MAY CONCERN, ON MARCH 20TH 2014 I WAS DRIVING ON A BUSY STREET WHEN MY 2007 GM ENVOY STOPPED RUNNING, MY GAS TANK WAS NEARLY FULL AND MY BATTERY NEARLY NEW WAS READING 14 VOLTS ON THE DASH GAUGE, I WAS ABLE TO RUN OFF THE STREET, NOTHING DAMAGED, NO WARNING LIGHTS SHOWED UP, IT RESTARTED BACK UP WITH NO PROBLEM, I WAS JUST GETTING ON A BUSY HIGHWAY I-70, THE REASON I AM NOTIFYING YOU IS IF THIS HAPPENED MINUTES LATER I WOULD OF GOTTEN RUN OVER BY A OTHER TRAFFIC, I DRIVE THIS BUSY STRETCH OF I-70 BETWEEN ST CHARLES, MISSOURI AND WENTZVILLE, MISSOURI, 40 MILES A DAY DURING RUSH HOUR. YES I WILL SPEND MORE TIME IN THE SLOW LANE FROM NOW ON. THANKS DUE TO RECENT SAFETY COMPLAINTS OF IGNITIONS WITH OTHER VEHICLES I WAS BETTER PREPARED OF WHAT TO DO IF THIS SORT OF THING HAPPENED BEING AN OWNER OF A GMC PRODUCT. *TR

TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED THE CONTACT NOTICED THAT HIS DRIVER'S SIDE WINDOW WAS SHATTERED AND THE DOOR WAS MELTED. THE CONTACT CLIMBED THROUGH THE PASSENGER SIDE AND ALSO NOTICED THAT THE INSIDE OF THE DRIVERS DOOR WAS MELTED AND CHARRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION OR DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE VEHICLE WAS REMEDIED FOR RECALL NHTSA CAMPAIGN NUMBER: 13V248000 (ELECTRICAL SYSTEM , VISIBILITY) IN MAY 2013. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. RK

FEBRUARY OF 2014, GAS GAUGE STARTED TO GO HAYWIRE. AFTER APPROXIMATELY 100 MILES, NEEDLE OF GAS GAUGE GOES TO EMPTY AND LOW GAS INDICATOR LIGHT COMES ON. NOVEMBER OF 2013, PASSENGER AIR BAG INDICATOR LIGHT STAYS ON. DOES NOT MATTER IF SEAT IS EMPTY OR OCCUPIED. JULY 2011, RIGHT/FRONT WINDOW REGULATOR CABLE BROKE-REPLACEMENT COST ME $340.00. AT THIS TIME SHOP FOUND THAT FRONT DIFFERENTIAL CASE LEAKING. THIS WAS REPLACED AT NO CHARGE. HAVE NOT OWNED A GM PRODUCT IN OVER 15 YEARS, NOW I KNOW WHY. COME ON GM STAND BEHIND YOUR PRODUCTS, NO MATTER WHAT YEAR THEY WERE MANUFACTURED. YOU CLAIM THAT YOUR VEHICLES ARE ON THE ROAD FOR YEARS AND YEARS, REALLY...KIND OF HARD TO DRIVE AND TRUST A VEHICLE THAT DOES NOT FUNCTION PROPERLY. *TR

TL* THE CONTACT OWNS A 2007 GMC ENVOY 360. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS NOT DIAGNOSED. HOWEVER, THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 136,700.

TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THE DRIVER'S SIDE WINDOW CONTROL PANEL FAILED AND CAUGHT ON FIRE. THE VEHICLE HAD NOT BEEN TAKEN TO A DEALER OR MECHANIC FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT STATED THAT THE MANUFACTURER INFORMED HER THAT THE VEHICLE WAS INCLUDED IN A MANUFACTURER'S RECALL BUT THE CONTACT VEHICLE DID NOT MEET THE STIPULATIONS OF THE RECALL REQUIREMENTS. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

MY VEHICLE'S HEADLIGHTS HAVE STARTED TO TURN OFF FOR NO REASON, SOMETIMES WHILE DRIVING AND SOMETIMES WHILE WAITING AT A TRAFFIC LIGHT. THEY COME ON THEN WITHOUT AN INTERVENTION. *TR

MY 2007 GMC ENVOY HAS BEEN EXPERIENCING ONGOING ISSUES WITH THE AIR CONDITIONING SYSTEM. THE AIR CONDITIONER ITSELF FUNCTIONS WELL WHEN IT'S WORKING, BUT A FEW MINUTES AFTER TURNING IT ON THE BLOWER STOPS WORKING. I'VE ALSO NOTICED THAT AFTER THE CONTROLS ARE TURNED OFF AND THE UNIT STAYS OFF FOR A COUPLE OF HOURS IT WILL BEGIN TO WORK AGAIN IF TURNED ON AGAIN. IT SEEMS OTHER USERS ARE HAVING SOME OF THE SAME ISSUES. I WOULD REALLY LIKE INFORMATION ON FILING A RECALL REQUEST. *TR

GENERAL MOTORS ISSUED A SPECIAL COVERAGE ADJUSTMENT-FUEL LEVEL SENSOR CONTACT WEAR NOTICE # 10054E TO COVER 100% OF REPLACING A MALFUNCTIONING FUEL GAUGE. MY FUEL GAUGE MALFUNCTIONED AS OUTLINED IN THE NOTICE AND I HAD MY FUEL GAUGE REPAIRED AT MY OWN EXPENSE. WHEN I LEARNED OF THE SPECIAL COVERAGE, I COMPLETED THE GENERAL MOTORS PRODUCT FIELD ACTON CUSTOMER REIMBURSEMENT REQUEST FORM AND SENT THE REQUIRED COPIES OF RECEIPTS THAT SHOWED ALL REQUIRED INFORMATION TO HENDRICK GMC VIA FAX ON 9/13 AND HAND DELIVERED THE SAME INFORMATION ON 10/4. I HAVE NEVER RECEIVED MY REFUND FOR THE REPAIR I PAID FOR OUT OF POCKET. I HAVE CALLED AND E-MAILED THE GENERAL MANAGER OF HENDRICK GMC; I HAVE CALLED AND TRIED TO SPEAK TO HIM. I CALLED THE 800 NUMBER PROVIDED IN THE NOTIFICATION TO FILE A COMPLAINT. I HAVE LEFT MESSAGES FOR A TEAM LEADER AT THE CUSTOMER ASSISTANCE CENTER AND HE HAS NOT RETURNED MY CALLS NOR ARE THEY SENDING ME THE PROMISED REFUND. I BELIEVE THAT THIS SPECIAL COVERAGE ADJUSTMENT IS JUST A WAY FOR GMC TO NOT TO HAVE TO ISSUE A RECALL, AND THEY ARE PICKING AND CHOOSING WHO THEY ARE REFUNDING. GMC SHOULD NOT BE ALLOWED TO USE SUCH A DISHONEST PLOY TO AVOID PAYING TO REPAIR A DEFECT. *TR

IN 2012, GMC RECALLED THE 2007 ENVOY FOR A FAULTY SWITCH THAT WAS SHORTING OUT AND CAUSING FIRE ON THE PASSENGER DOOR. THERE WAS A DELAY BETWEEN THE TIME THE RECALL WAS ISSUED AND WHEN MY VEHICLE WAS UP FOR REPAIR DUE TO A BACK ORDER OF PARTS. IN MAY 2013, THE CONSUMER WAS TOLD THE PARTS WERE IN AND THE LOCAL GMC DEALER REPAIRED THE SWITCH (12180) "PER SERVICE PROCEDURE" WHICH MEANT, A COATING WAS PUT ON THE DOOR SWITCH HOWEVER, THE CONSUMER WAS NOT MADE AWARE TO THE EXACT NATURE OF THESE "PROCEDURES." AT THE END OF JUNE 2013, THE DOOR HAD SHORTED OUT AND WAS AGAIN TAKEN IN TO THE GMC DEALER AND ACTUALLY REPLACED AFTER ENDANGERING THE LIVES OF 4 INDIVIDUALS WHO VISITED A GAS STATION AS THE LAST STOP. WHEN A CLAIM WAS OPENED WITH GM, THE CONSUMER WAS GIVEN A LOT OF "I UNDERSTAND" AND NO OTHER ANSWER COULD BE GIVEN EXCEPT FOR IT WAS STANDARD PROCEDURE TO "BAND-AID" THESE SWITCHES. FINALLY, THE GM REPRESENTATIVE SUPPLIED THE CONSUMER WITH THE EXCUSE THAT THE PART WAS NOT IN YET AND THAT WAS WHY IT WAS NOT FIXED IN THE FIRST PLACE. A POOR ATTEMPT TO RELIEVE THEMSELVES OF ANY LIABILITY. *TR

THE CHECK TIRE PRESSURE LIGHT IS ALWAYS ON. IT DOESN'T MATTER IF WE HAVE PUT AIR IN USING A GAUGE OR IF A MECHANIC HAS DONE IT. WHEN THE VEHICLE IS FIRST TURNED ON EVERY SINGLE TIME THE INDICATOR LIGHT IS LIT AND THE MESSAGE READS ON THE INFORMATION SCREEN. THIS IS VERY AGGRAVATING AND I AM AFRAID THAT IF THE TIRE PRESSURE REALLY DOES NEED TO BE CHECKED WE WON'T DO IT BECAUSE THAT LIGHT IS ALWAYS ON. *TR

TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. ADDITIONALLY, THERE WAS A BURNING ODOR IN THE VEHICLE. THE CONTACT WAS ABLE TO JUMP START THE VEHICLE AND TAKE TO IT THE DEALER FOR DIAGNOSIS. THE MECHANIC STATED THAT THE DOOR MODULE WAS MELTED AND WOULD HAVE TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V406000 (ELECTRICAL SYSTEM , VISIBILITY) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 116,000. *TR

FORT HE PAST YEAR MY VEHICLE'S HEADLIGHTS HAVE BEEN TURNING ON AND OFF PERIODICALLY WHEN DRIVING AT NIGHT WHEN IN TRAFFIC AND AT ALL SPEEDS. THESE OCCURRENCES HAVE RESULTED IN EXTREMELY UNSAFE CONDITIONS SEVERAL TIMES. THE VEHICLE HAS BEEN TAKEN TO THE DEALER FOR REPAIR, BUT, THE DEALER ADVISED THAT THE CONDITION COULD NOT BE DUPLICATED. THE HIGH BEAMS ARE STILL OPERABLE DURING THE LOW BEAM OUTAGES, HOWEVER, THIS STILL RESULTS IN AN UNSAFE DRIVING CONDITIONS. *TR

THERE HAVE BEEN 3 RECALLS ON THIS VEHICLE. THE MODULE WAS "FIXED" BUT WAS NOT REPLACED DURING THE FIRST RECALL. I HAVE NOT RECEIVED ANY FURTHER RECALLS FROM GM FOR THIS PROBLEM. EACH TIME I CHECK THE VIN ON THE COMPUTER OR WITH THE DEALER, IT COMES UP "NO FURTHER RECALLS ON THIS VEHICLE". THE "FIX" ONLY LASTED ABOUT 11 MONTHS!! (AND THAT WAS LESS THAN 9000 MILES, SINCE I DO NOT DRIVE MUCH). *JS

TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT THE DRIVER'S SIDE WINDOW FAILED TO CLOSE. THE CONTACT STATED THAT SHE HAD TO REMOVE THE DOOR PANEL AND MOVE WIRES AROUND IN ORDER TO GET THE WINDOW TO OPERATE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.

TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT GASOLINE FUEL FUMES WERE EMITTED FROM INSIDE OF THE VEHICLE. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

HEADLIGHTS FAILED CAUSING LIGHTS TO GO OUT WHILE DRIVING. ONLY THE BRIGHT LIGHTS WILL WORK. SOME KIND OF ELECTRICAL MALFUNCTION. FROM MY RESEARCH, THERE HAVE BEEN MANY OTHERS. *TR

POWER WINDOW & LOCK STOP WORKING INTERMITTENTLY. *TR

I ROLLED MY WINDOW DOWN PART WAY AND IT WOULD NOT ROLL UP. THE WINDOW SWITCH ON THE DRIVER SIDE WHICH INCLUDES THE DOOR LOCK FOR THAT DOOR DID NOT WORK. MY KEY FOB WOULD NOT WORK ALSO. I HAVE BEEN HAVING OFF AND ON PROBLEMS WITH THE WINDOW NOT WORKING PROPERLY BUT IT NEVER DID THIS. I HAD TO DRIVE 10 MILE TO MY LOCAL AUTO MECHANIC AND IT ALL OF A SUDDEN WORKED. I TOOK MY VEHICLE BACK TO MY MECHANIC TODAY 2/11/13 AND HE SAID I HAVE A DEFECTIVE SWITCH AND THAT THERE IS A RECALL ON THIS VEHICLE FOR THIS PROBLEM. I CONTACTED LUNGHAMMER GMC AND THEY SAID MY VEHICLE IS NOT PART OF THE RECALL. I WOULD LIKE TO KNOW WHAT MY OPTIONS ARE BECAUSE THE DEALERSHIP SAID I HAVE TO PAY $105.00 FOR THEM TO LOOK AT IT AND MAYBE WE CAN GET GM TO DO SOMETHING. *TR

2007 GMC ENVOY. CONSUMER WRITES IN REGARDS TO SAFETY RECALL NOTICE UPDATE PROBLEMS. *SMD THE CONSUMER STATED SHE RECEIVED A RECALL NOTICE IN THE MAIL. HOWEVER, WHEN SHE CALLED GM, SHE WAS INFORMED THE NOTICE WAS FOR AN UPCOMING RECALL. AS OF DECEMBER 20, 2012, THERE WAS NO MORE INFORMATION ON THE MATTER. A MONTH LATER, THE CONSUMER CALLED GM AGAIN, AND SHE WAS THEN ASKED TO EXPLAIN THE PROBLEM. THE CONSUMER STATED SHE WAS HAVING PROBLEMS WITH THE DOOR LOCKS, SHE WAS ASSIGNED A CASE NUMBER. LATER IN THE EVENING, SHE RECEIVED A CALL FROM GM, WHO STATED THE PARTS SHOULD BE AVAILABLE IN MARCH.

I WAS AT A STOP LIGHT AND WHEN I PRESSED ON THE GAS THE VEHICLE STALLED. I HAD TO HAVE A TOW TRUCK COME AND GIVE ME GAS TO GET ME STARTED. THIS IS RIDICULOUS. NOW I HAVE A CHECK ENGINE LIGHT ON BECAUSE OF THE STALLING CAUSE GUNK TO GET IN CERTAIN ENGINE PARTS. I AM EXTREMELY UPSET AND DO NOT THINK IT IS FAIR THAT THE DRIVER HAS TO PAY FOR 50%. GMC SHOULD PAY FOR 100%. PERIOD. *TR

GOT A RECALL NOTICE OCTOBER, 2012, ABOUT A SAFETY DEFECT IN THE DRIVERS DOOR SWITCH MODULE. IN JANUARY 2013, ON THE WAY HOME FROM FLORIDA, IN A DRIVING RAIN STORM , THE WINDOWS QUIT WORKING. OF COURSE THE WINDOWS WERE DOWN. PARKED, SPENT THE NIGHT AFTER PUTTING PLASTIC ON ALL THE WINDOWS. RESUMED MY TRIP IN THE MORNING. ALL WAS FINE UNTIL I GOT INTO OHIO WHERE THE TEMP. WAS 14 DEGREES. CALLED RANDY WISE GMC DEALERSHIP AND MADE AN APPOINTMENT FOR JANUARY 8, 2013 TO HAVE THIS FIXED. TOOK MY RECALL PAPER WITH ME. THEY WOULD NOT HONOR THE RECALL BECAUSE IT WASN'T AN "ACTIVE RECALL". PAID THEM $477.92 TO FIX THE PROBLEM. CALLED GMC CUSTOMER ASSISTANCE CENTER WHERE I WAS PROMISED A REIMBURSEMENT FORM. NEVER CAME. CALLED THEM BACK ON 1/29/ 2013 WHEN I LEARNED NO SUCH PAPER WOULD BE MAILED TO ME UNTIL APRIL. FINALLY RECEIVED MY PAY BACK PAPERS ON 4/22/2013. IMMEDIATELY TOOK THE PAPERS TO RANDY WISE GMC, MILAN,MI AND WAS PROMISED MY MONEY WOULD BE FORTH COMING! TODAY'S DATE IS 5/9/2013 AND STILL NO MONEY. CALLED GMC CUSTOMER SERVICE AGAIN AND WAS TOLD THEY WOULD LOOK INTO THIS MATTER. IT HAS BEEN OVER FOUR MONTHS NOW! IS THIS THE NORM FOR RECALLS? CAN ANYONE THERE HELP ME? DON'T KNOW WHAT ELSE TO DO EXCEPT HIRE A LAWYER... *TR