2010 GMC Terrain Complaint Log

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO REVERSE. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.

ENGINE BURNING OIL RAPIDLY MAKING LOUD NOISE HAD TO GET A NEW ENGINE FROM GMC AND HAD IT INSTALLED AT THE DEALERSHIP. POWER STEERING LOCKED TWICE TOOK IT TO DEALERSHIP THEY STATED THAT THE BATTERY CABLE WAS NOT CONNECTING PROPERLY AND MADE THE ADJUSTMENT. WAS WORKING FINE FOR 1 MONTH AND NOW THE POWER STEERING LOCKED AGAIN AND I ALMOST HIT A WALL AND PEDESTRIAN WHILE ENTERING A PARKING GARAGE, I AM TAKING IT BACK TO THE DEALERSHIP

THE CAR CHECK ENGINE LIGHT WON'T GO OUT AND THE ONSTAR REP SAYS IT IS TRANSMISSION RELATED TO POSSIBLE TIMING CHAIN WHICH WAS REPLACED APROX 2 YEARS AGO AT THAT TIME THERE WAS NO WARNING AS THE CHECK ENGINE LIGHT COMING ON I TRAVEL ONLY HIGHWAY MOST OF THE TIME AND IM IN FEAR THAT THE CAR WILL STOP WITHOUT NOTICE I FEEL IF THE CHAIN IS THE ISSUE AGAIN THEY SHOULD MAKE GOOD ON THE CAR IT HAS APROX 71000. MILES AT THIS TIME AND IF IT STOPS ON HIGHWAY COULD BE CAUSE FOR DEATHS TO ME OR MAYBE SOMEONE ELSE

TIMING CHAIN FAILED AT 77,000 MILES EFFECTING THE CATALYTIC CONVERTER.

WHILE DRIVING ON THE HIGHWAY THE TRANSMISSION STOPPED WORKING AND DID NOTHING BUT REV HIGH RPMS. HAD TO PULL OVER TO THE EMERGENCY LANE, AT WHICH POINT I HAD TO TURN OFF THE TERRAIN. ONCE RESTARTED, THE TRANSMISSION DID NOT SHIFT OUT OF FIRST GEAR. A MONTH AND A HALF AND $3000+ LATER, A NEW TRANSMISSION AND 4 COMPUTERS LATER, THE TERRAIN IS STILL BEING WORKED ON! ACCORDING TO MANY DIFFERENT DEALERS, THIS IS A COMMON ISSUE ON THE TERRAINS, AND MANY HAVE BEEN IN THE DEALERSHIPS FOR THE SAME ISSUE. SO WHY HAS THIS NOT BEEN A RECALL ISSUE?

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT THE DEFROST DID NOT FUNCTION. THE VEHICLE WAS TAKEN TO THE DELAER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 19,800.

I HAVE 41,000 MILES - SHOULD I NEED A LEFT PRETENSION BUCKLE (PART FAILURE) AND TIMING CHAIN - OIL WAS CHANGED IN DECEMBER, CHECKED IN JANUARY AND GMC DEALER STATES I HAVE NO OIL AND NEED A TIMING CHAIN WHERE DID THE OIL GO? IS THIS A FACTOR DEFECT? CAR STALLED AT STOP SIGNS AND RED LIGHTS.

WHILE DRIVING DOWN THE ROAD IN HEAVY RAIN AND FOGGY CONDITIONS PUT THE DEFROST ON AND SUDDENLY THE INSTRUMENTATION PANEL WENT COMPLETELY BLACK THIS IS A DIGITAL INSTRUMENT PANEL AND IT WAS IN THE MIDDLE OF THE NIGHT THERE FOR LEAVING THE DRIVER WITH INABILITY TO ASCERTAIN SPEED AND OTHER NEEDED INFORMATION FOUND IN THE INSTRUMENT PANEL ALSO LEAVING THE INTERIOR OF THE CAR COMPLETELY BLACK IT'S ALSO INTERFERE WITH THE HEADLIGHTS WHICH BLINK ON AND OFF. *TR

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE DEFROSTER WAS ACTIVATED BUT IT UNEXPECTEDLY FAILED TO FUNCTION, WHICH DISTORTED THE VISIBILITY. THE FAILURE RECURRED INTERMITTENTLY AND PROGRESSED TO BEING PERMANENT. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V489000 (VISIBILITY). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE THAT PROGRESSED WITHIN THE FIRST THIRTY DAYS OF OWNING THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VEHICLE WAS PURCHASED AND KEPT FOR LONGER THAN THREE WEEKS. THE CONTACT DID NOT RECEIVE AN INVOICE TO CONFIRM WHAT THE DEALER DIAGNOSED AND REPAIRED. THE CONTACT ALSO NOTICED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT WAS UNABLE TO DETERMINE IF A DEALER WOULD REPAIR THE VEHICLE OR A MECHANIC THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

WHEN DRIVING ON THE INTERSTATE IN A HEAVY DOWNPOUR OF RAIN, THE WINDSHIELD WIPERS FAILED. I ALMOST GOT INTO AN ACCIDENT WHEN TRYING TO PULL OFF THE HIGHWAY. THE WIPERS WILL SWIPE WHEN MANUALLY MOVED. I BELIEVE THAT THE ARM HAS BECOME DISCONNECTED FROM THE MOTOR. I'VE SEEN A LOT OF COMPLAINTS ABOUT THE WIPERS. IT SEEMS THERE SHOULD BE A RECALL ISSUED.

USES WAY TO MUCH OIL. WE HAVE TO KEEP ADDING OIL BETWEEN OIL CHANGES. THERE IS NO LEAKS ON THE GROUND FROM LEAKING OIL, IT JUST BURNS OIL FAST. WE HAVE TO CHECK THE OIL AT EVERY FILL UP AND MOST OF THE TIME WE ARE ADDING ABOUT 2 QT. OR MORE.

WHEN IN MOTION STABILITRAK LIGHT COMES ON, I RECEIVE THE MESSAGE "ENGINE POWERING DOWN", CAR SLOWS DOWN TO 10 MILES AN HOUR. YOU MUST PULL OFF ON SIDE OF ROAD TURN CAR OFF WAIT APPROXIMATELY 60 SEC AND RESTART CAR. THIS IS SO UNSAFE I AM AFRAID TO TAKE IT ON EXPRESSWAYS. TOOK TO DEALERSHIP THEY CLAIMED IT WAS TIMING CHAIN AT COST OF $2000. GOT GM AND DEALERSHIP TO PAY PART OF COST. THEN WAS TOLD IT NEEDED A SERPENTINE BELT AT AN ADDITIONAL COST OF COURSE. PICKED CAR UP AND THE VERY NEXT MORNING THE CAR DID IT AGAIN. TOOK VEHICLE BACK TO DEALERSHIP AND AM NOW BEING TOLD IT NEEDS A THROTTLE BODY AT AN ADDITIONAL COST OF $400. CHECK ENGINE LIGHT HAS BEEN ON THE WHOLE TIME. DO THEY REALLY KNOW WHATS WRONG WITH IT OR JUST SHOOTING IN DARK WHILE I SPEND MORE MONEY. THIS IS A SAFETY HAZARD!! CAR WAS BROUGHT IN WHILE STILL UNDER WARRANTY FOR CHECK ENGINE LIGHT THEY WERE NEVER ABLE TO DIAGNOSE A PROBLEM.

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE AND ACTIVATING THE DEFROSTER, THE REAR DEFROSTER FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DEFROSTER NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. WHILE DRIVING VARIOUS SPEEDS, THE STABILITRAK WARNING INDICATOR ILLUMINATED AND THE SPEED DECREASED TO 30 MPH. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE DETAILS COULD NOT BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000. THE VIN WAS NOT AVAILABLE.

THE REAR DOOR AIR LIFT WILL NOT STAY OPEN WHEN YOU PRESS THE BUTTON. ON 2 OCCASIONS I HIT MY HEAD BECAUSE I DID NOT KNOW IT HAD DROPPED DOWN WHEN I WAS LOADING AND UNLOADING GROCERIES. THE VEHICLE WAS PARKED IN A PARKING LOT AND IN MY GARAGE. IT WAS NOT RUNNING. I FOUND AN ENTIRE PAGE ON THE INTERNET OF MANY PEOPLE HAVING THE SAME ISSUES. IT IS CALLED THE TERRAIN FORUM.NET . THIS IS VERY DANGEROUS BECAUSE SOME PEOPLE HAVE SAID THEY HAVE HAD THEM DEAD FALL. PEOPLE COULD BE INJURED OR KILLED BY THE FORCE OF THIS DOOR COMING DOWN ON THEIR HEADS. GMC HAS RECALLS ON THIS PROBLEM WITH SOME OF THEIR OTHER CALLS BUT NOT THE GMC TERRAIN. I TALKED WITH THEM TODAY AND THEY SAID THEY HAVE NOT HAD ENOUGH COMPLAINTS TO HAVE A RECALL! HERE IS THE LINK TO THE TERRAIN FORUM HTTPS://WWW.GOOGLE.COM/SEARCH?SOURCEID=NAVCLIENT&AQ=&OQ=TERRAIN+FORUM&IE=UTF-8&RLZ=1T4ADFA_EN___US607&Q=GMC+TERRAIN+FORUMS+DISCUSSIONS+&GS_L=HP..3.0J0I22I30L4.0.0.0.18414...........0.ZC-SM_RUIMS#Q=LIFT+GATE+WILL+NOT+STAY+OPEN+ON+MY+2010+GMC+TERRAIN

I HAVE HAD CAR SPEED UP ACCELERATE NOT ACCELERATE BURN OIL AND LOSS OF ENGINE POWER BODY THROTTLE AND MOBILE STABILIZER CODES AND IT'S UN SAFE I HAVE CHILDREN DEALERSHIP WIL NOT HONOR SO CALLED WARRANTY

I ORDERED THIS VEHICLE IN 12/2009 AND RECEIVED IT 2/2010. THERE HAVE BEEN SEVERAL RECALLS AND MOST RECENTLY I HAD TO REPLACE CAM SHAFT ACCUATORS AND HIGH PRESSURE FUEL PUMP TO THE TUNE OF $1800.00. MY WIFE WAS DRIVING HOME FROM WORK AND THE CAR WAS RATTLING AND VIBRATING LIKE IT HAD TWO FLAT TIRES. BEFORE THAT SHE INFORMED THAT THE SERVICE ENGINE AND STABILITRAK LIGHTS HAD COME ON. THERE IS A NOISE THAT RATTLES IN THE EXHAUST AND I HAVE HAD PROBLEMS WITH THE HEATER NOT WORKING IN THE COLD DAYS OF WISCONSIN. I AM HIGHLY DISAPPOINTED IN GMC, WHO RECEIVED A "BAIL OUT" NOW OWNERS OF THIS VEHICLE NEED A "BAIL OUT" FROM THIS TERRIBLE DESIGN OF A VEHICLE.

IN MOTION. HIGHWAY AND STREET. THE DEFROST SYSTEM STOPPED BLOWING TO CLEAR THE WINDSHIELD AREA. IT WOULD BLOW INTO PASSENGER AREA EITHER COLD OR SO HOT YOU COULD HARDLY HOLD YOUR HAND IN FRONT OF THE VENT. WHEN YOU SHUT THE VEHICLE OFF YOU CAN READILY HEAR A KNOCKING SOUND FROM THE DASH FOR SEVERAL MINUTES. THE RADIO ALSO SHUT OFF ALONG WITH ALL THE RADIO ILLUMINATION INITIAL PROBLEM DATE: DEC 27, 2015. THE INABILITY TO DEFROST IS A CONTINUING PROBLEM TO PRESENT TIME.

MY CAR IS IDLING WHEN IT SUDDENLY BEGINS TO IDLE ROUGHLY THEN STALLS. THERE IS A "REDUCED ENGINE POWER" WARNING THAT APPEARS WITH THE CHECK ENGINE LIGHT, AND "SERVICE STABILITRAK" WITH THE STABILITRAK LIGHT. THIS HAS HAPPENED 3 TIMES, TWICE WHEN THE VEHICLE WAS STATIONARY, ANOTHER TIME IN MOTION, DRIVING ON A CITY STREET, AND I WAS ABLE TO PULL OVER BEFORE IT DIED. IN READING OTHER COMPLAINTS, THIS SEEMS TO BE A KNOWN SAFETY ISSUE FOR 2010 GMC TERRAINS AND SHOULD BE INVESTIGATED AS A RECALL ISSUE.

TL* THE CONTACT OWNED A 2010 GMC TERRAIN. WHILE DRIVING 45 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED FACIAL INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

WHILE STOPPED AT A TRAFFIC LIGHT, THE TRANSMISSION FAILED AND THE VEHICLE SWITCHED ITSELF INTO REVERSE, PROPELLING THE VEHICLE BACKWARDS ALMOST STRIKING THE VEHICLE BEHIND ME. THE ENTIRE TRANSMISSION REQUIRED REPLACEMENT AND SINCE IT WAS 52 MILES OVER THE WARRANTY PERIOD, GMC WOULD NOT WARRANTY IT. THE ISSUE THAT I AM ASKING YOU TO INVESTIGATE, IS GM'S RESPONSE TO ME WHEN I EXPLAINED THE TRANSMISSION FAILURE AND THE CAR PUTTING ITSELF IN THE REVERSE MODE. I HAD BEEN SPEAKING WITH ONE OF THE EXECUTIVE CUSTOMER SERVICE REPS WHO WORKS DIRECTLY FOR THE CEO OF GM, WENDY AND I WAS ABRUPTLY TOLD THIS TRANSMISSION FAILURE AND THROWING ITSELF INTO REVERSE IS NOT CONSIDERED A PROBLEM OR ISSUE WITH GM. I FEEL THAT IT IS A SERIOUS PROBLEM AND CONCERN WHEN THE PASSENGERS SAFETY IS AN ISSUE. I CANNOT BELIEVE THEIR ATTITUDE AND NON-ACTION OR EVEN CONCERN OVER THIS MATTER AS THIS COULD HAVE BEEN A TRAGIC OCCURRENCE, PARTICULARLY IF IT COULD HAVE BEEN PREVENTED BY THE MANUFACTURER, GM. I AM PREPARED TO TAKE THIS SITUATION TO ANY LEVEL AND AGENCY THAT I NEED TO AND I PURPOSELY KEPT THE OLD PARTS OF THE TRANSMISSION THAT FAILED. WE HAVE A POTENTIALLY DEADLY SITUATION HERE AND I AM UNABLE TO CONVINCE ANY ONE WITHIN GM OF THE SERIOUSNESS OF THIS SITUATION. THEREFORE, I AM ASKING FOR YOUR ASSISTANCE AS I AM CONVINCED THAT A THOROUGH FEDERAL INVESTIGATION IS APPROPRIATE AND I AM ALSO CONVINCED THAT GM IS "SWEEPING" THIS ISSUE UNDER THE CARPET AND WITHHOLDING THE TRUTH FROM THE CONSUMER. ANYTHING I CAN DO, PLEASE EMAIL ME OR CALL ME ANY TIME. THANKS FOR YOUR CONCERN AND ACTION. [XXX] 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *BF

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING ON SEVERAL OCCASIONS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

CHECK ENGINE LIGHT HAS ILLUMINATED MULTIPLE TIMES. A ROUGH IDLE WAS INITIAL INDICATION SOMETHING WAS WRONG. I HAVE HAD THE VEHICLE TESTED MULTIPLE TIMES AND HAVE BEEN TOLD FROM DEALERSHIP AND OTHER MECHANICS THAT IT IS A TIMING ISSUE. THE VEHICLE WILL START AND DRIVE. SAFELY PROBLEM IS WHILE DRIVING THROUGH A BUSY TWO WAY INTERSECTION, AFTER COMING TO A COMPLETE STOP, THE VEHICLE WOULD NOT ACCELERATE AS NEEDED ALMOST LEADING TO AN ACCIDENT. UNDER NORMAL WORKING CONDITION I WOULD HAVE HAD NO PROBLEM MAKING IT THROUGH THE INTERSECTION IN A REASONABLE AMOUNT OF TIME. IT VERY SLOWLY PUTTERED THROUGH THE INTERSECTION WHILE I HAD THE ACCELERATOR PUSHED TO THE FLOOR BOARD AND AFTER FINALLY CROSSING THE INTERSECTION BEGAN TO ACCELERATE AT AN UNEXPECTED SPEED. I BEGAN TO ACCELERATE SO UNEXPECTEDLY THAT I TEMPORARILY LOST CONTROL OF THE VEHICLE AND CROSSED INTO THE INCOMING LANE OF TRAFFIC.

TAKATA RECALL - BOUGHT VEHICLE USED,IN PAST 2 YEARS HAVE GONE TO START TRUCK AN IT STUTTERS WHEN TRYING TO TURN IGNITION OVER.ALL LIGHTS ON DASH FLASH AND UPON STARTING A 2ND TIME ENGINE LIGHT COMES ON. I WORK IN AUTO COLLISION INDUSTRY AND READ WITH MY SCAN TOOL. EVERY TIME ITS LISTED AS FAULTY START.DIDN'T THINK ANY MAJOR WRONG,TILL I REAR ENDED SOMEONE AT ABOUT 35 DIRECT HIT. I HIT MY CHEST HARD ON STEERING WHEEL & HAVE WANTED TO GET RID OF TRUCK SINCE. I KNEW THE BAGS SHOULD'VE DEPLOYED AN FELT UNSAFE SINCE THEY DID NOT. NO RECALL LISTED,BUT THEN I SAW COBALT MAJOR RECALL AND IT SEEMS IDENTICAL TO MY VEHICLES ISSUE. CONTACTED GMC TO FIX,NOT COVERED. BUT SINCE WE DO SO MUCH BUSINESS AND IT SEEMS CONNECTED THEY WILL BE REPAIRING TOMORROW HOWEVER COBALTS RECALL REQUIRES. UNFORTUNATELY OTHERS MIGHT NOT BE SO LUCKY AS I.

HAD MANY, MANY OCCURRENCES WITH THE STABILITRAK. FIRST OCCURRENCE 9/23/15. FOUND THE PROBLEM 12/16/15. WITH AN EST. MILEAGE OF 48,379. THE VEHICLE WOULD COME TO A STOP WHILE IN MOTION. TWICE WHILE ON MAJOR FREEWAY DRIVING 60+ MILES PER HOUR. NO MATTER HOW MUCH I PRESSED ON THE GAS THE VEHICLE WOULD NOT GO. VERY UNPREDICTABLE. TWICE LOOKED OVER BY A GMC DEALER AND FOUND NOTHING.

THIS HAPPENS EVERY TIME I DRIVE. IT IS LIKE MY CAR IS NOT GETTING ENOUGH FUEL. IT WILL STALL WHEN WE ARE DRIVING SLOW AND IF I AM ON A HILL IT WILL COMPLETELY LOOSE POWER. WHEN I LOOSE POWER THE ENGINE IS STILL RUNNING BUT I CAN'T PUT IT IN GEAR. I THE. HAVE TO SHUT MY CAR OFF START IT AGAIN AND PUT IT IN NEUTRAL TO GET OFF THE HILL. I AM AFRAID THAT I WILL LOOSE POWER OR STALL ON THE HIGHWAY AND I WILL GET IN AN ACCIDENT. MY WARRANTY RAN OUT LESS THAN 2 MONTHS AGO AND I HAVE BEEN TALKING TO THE DEALERSHIP FOR ALMOST THREE MONTHS. THEY KEPT SAYING NOTHING WAS WRONG NOW THEY ARE SAYING I HAVE ALL THESE ENGINE PROBLEMS BUT NOW IT'S OUT OF WARRANTY.

WHILE DRIVING BACK FROM WORK, IN A 2010 2.4L GMC TERRAIN PURCHASED AT STAR BUICK GMC, THE CAR WAS MAKING A HORRIBLE RATTLING NOISE, WHICH HAS OCCURRED SEVERAL TIMES. STOPPING AT A RED LIGHT CAUSED THE ENTIRE CAR TO SHUT DOWN. IT WOULD NOT TURN OVER AND I WAS IN THE MIDDLE OF RUSH-HOUR TRAFFIC WITH A CAR THAT WOULDN'T RESPOND. SEVERAL TIMES OVER THE YEARS I HAVE TAKEN MY CAR TO THE JOYCEKOONS GMC DEALERSHIP FOR REQUIRED MAINTENANCE AND SERVICE, BECAUSE THE TIMING CHAIN WAS DAMAGED, AND THE CAR APPEARS TO BE LOSING SIGNIFICANT AMOUNTS OF OIL BETWEEN OIL CHANGES. THIS TIME WHEN HAVING THE VEHICLE TOWED TO THE DEALERSHIP I'M TOLD THAT THE ENTIRE ENGINE NEEDS REPLACEMENT BECAUSE METAL HAS GOTTEN INSIDE, AND CONVENIENTLY I'M 3 MONTHS OUTSIDE OF MY POWERTRAIN WARRANTY. THIS SORT OF ISSUE PUTS LIVES AT RISK (ENGINE FAILURE IN TRAFFIC) AND I WOULD LIKE THE GOVT. TO INVESTIGATE SO THAT OTHERS DO NOT SUFFER FROM THIS PROBLEM IN THE FUTURE.

WE WERE TRAVELING WEST ON HIGHWAY 78 AT A SPEED ABOUT 45 OR JUST A LITTLE OVER SPEED LIMIT WHEN ALL OF A SUDDEN THE CAR STOPS IN MID TRAFFIC WE ALMOST GOT REAR ENDED. PASSENGER FROM OTHER VEHICLES DECIDED TO GET OUT AND HELP US PUSH IT OFF THE HIGHWAY THANK GOD WAS NO INJURIES

WHILE ENTERING A FREEWAY ONRAMP, VEHICLE WOULD NOT ACCELERATE. PULLED OVER AND WAITED A FEW MINUTES. STARTED AND LIMPED TO THE NEAREST DEALER. TRANSMISSION WENT OUT AT 41K MILES, 5 YEARS "80 DAYS" (SEPT 2015) INTO OWNERSHIP! DEALER DID NOT OFFER TO DO AN FULL GOODWILL REPAIR, DESPITE THE LOW MILES AND 80 DAYS PAST THE WARRANTY. ENGINE CONSTANTLY USES/BURNS OIL. SERVICE DOCUMENTATION AVAILABLE ON REQUEST.

WE WERE ALMOST REAR END WHEN TRAVELLING DOWN THE HIGHWAY THE CAR JUST STOPS MOVING WITH ENGINE RUNNING. THE DRIVER WHO ALMOST HIT US AND OTHER DRIVERS GOT OUT TO ASSIST US IN GETTING MY CAR OFF THE HIGHWAY. WE TRAVEL ALOT IN THIS CAR WHAT IF WE WERE ON INTERSTATE WE WOULD PROBABLY BEEN KILLED. THANK GOD THAT DID NOT HAPPEN. THE DEALER HAD THE CAR OVER A WEEK TRYING TO FIND THE PROBLEM FIRST THEY SAID IT WAS A CRANK SHAFT SENSOR NOW THEY ARE SAYING IT'S THE PLATES IN THE TRANSMISSION. THE COST BETWEEN $3150 AND $4000. WE CAN'T AFFORD THAT WITH ONLY 5 PAYMENTS LEFT ON A CAR WE PURCHASED NEW KEPT UP WITH ALL THE SERVICES INCLUDING A TRANSMISSION SERVICE THE DEALER SAID WE NEEDED TO COVER ANY FUTURE PROBLEMS WE MAY INCUR. WHY IN THE WORLD WOULD A TRANSMISSION GO OUT AT 87,000 MILES. I JUST WANT THE GOVERNING AUTHORITY TO LOOK INTO THIS PROBLEM TO SAVE SOMEONE LIFE. THERE WAS NO WARNING BEFORE THIS HAPPENED TO US. I THINK GMC SHOULD BE ORDER TO ISSUE SOME TYPE OF RECALL. I'M STILL WAITING FOR A CALL FROM GMC

THE CAR HAS BEEN TO THE DEALERSHIP 4 TIMES FOR THIS PROBLEM ONLY TO HAVE THE DEALERSHIP FIX EVERYTHING BUT THE TIMING CHAIN NOW WE ARE NOT IN "WARRANTY" WHATEVER THAT CRAP MEANS. SO WE ARE RESPONSIBLE FOR 1400.00 BILL ON A TIMING CHAIN FOR A CAR THAT HAS 77000 MILES ON IT. WE HAVE A 2003 WITH 200000 MILES ON IT AND NEVER HAD TO REPAIR ALL THIS ENGINE STUFF. I THINK GM IS THE WORST CAR MAKER IN THE WORLD. I AM NEVER BUYING ANOTHER GM PRODUCT.

OKAYTHE TRUCK FIRST STARTED WITH THE CAR ALARM GOING OFF AT ANYTIME. WE WENT TO THE DEALERSHIP AND SAID NOTHING WAS WRONG. WE TOOK IT HOME AND NOTHING. THEN THE EVERYTHING IN THE FRONT BOARD (RADIO SCREEN, DASHBOARD) WAS STAYING ON WHEN NO ONE WAS IN THE CAR AN OFF WHEN SOMEONE DRIVES IT. WE TOOK IT BACK TO THE DEALERSHIP AND AND SAID SOMETHING ABOUT THE A TIMER. WE BOUGHT WARRANTY AND IT DIDN'T COVER IT. OKAY, I ASK IF IT WOULD BE A PROBLEM TO WAIT 2 WEEKS FOR I CAN HAVE MONEY TO FIX IT LATER AND THEY SAID YEAH. A COUPLE OF DAYS AFTER. A FAMILY MEMBER DRIVES THE CAR ON THE FREEWAY AND THE CAR JUST SHUTS DOWN ON HER. WE TOOK IT BACK TO THE DEALERSHIP AND NOW THEY ARE SAYING IT'S THE CAMSHAFT. THE WARRANTY DOESN'T COVER THAT EITHER. STILL BEING PATIENT, I DECLINED SERVICE BECAUSE I HAD NOT ENOUGH MONEY FOR THE FIX AND FIND ODD THAT IS A DIFFERENT PROBLEM. COUPLE DAYS AFTER, THE CAR WON'T TURN ON. IT WOULD ONLY TURN ON WHEN IT FEELS LIKE IT. LONG STORY SHORT. TOOK IT BACK TO THE DEALERSHIP AND NOW THEY ARE SAY IS THE BATTERING. GOT INTO AN ARGUMENTS TALK TO EVERY SUPERVISOR BECAUSE THEY DON'T KNOW WHATS THE PROBLEM BUT WHATEVER IT IS IS NOT COVERED BY THE WARRANTY. WAS ABLE TO GET GM TO PAY SOMETHING FOR REPAIRS AND PAID ONLY DEDUCTIBLE. CAR IS FIX FROM EVERYTHING. OKAY WEEK, LATER THE CAR IS REPEATING THE STEPS. TOOK THE CAR IMMEDIATELY TO THE DEALERSHIP AND THEY ARE SAYING THERE'S NOTHING WRONG. I'M GETTING FRUSTRATED NOW, THEY ARE NOT CHECKING THE CAR AND IT GETS WORSE WHEN I BRING IT BACK.

DASHBOARD LIGHTING FADING ON AND OFF AT RADIO PORTION, INCLUDING TIME, TEMP, AND STATION. AT SAME TIME, NOISE COMING FROM RIGHT FRONT SIDE OF VEHICLE.

WHILE DRIVING TRACTION CONTROL, AWD, AND ABS SYSTEM SHUTS OFF PROMPTING TO SERVICE STABILITRAK. UPON TAKING THE VEHICLE TO DEALER NOTHING IS FOUND. BUT IM FORCED TO DRIVE WITHOUT KEY SAFETY FEATURES. MY STOPPING TIME IS DRASTICALLY INCREASED MAKING IT HARDER TO FEEL SAFE KNOWING I HAVE TO DRIVE IN VARIOUS WEATHER CONDITIONS WITH OUT ABS. EVEN NORMAL CITY DRIVING HAS BEEN NERVE WRECKING. I PURCHASED THIS VEHICLE 8 DAYS AGO AND HAVE BEEN BACK TO THE DEALER 4 TIMES FOR THE SAME ISSUE.

WHILE OPERATING THE VEHICLE IN A SEVERE RAIN STORM THE FRONT WINDSHIELD WIPERS STOPPED WORKING. THIS CREATED AN IMMEDIATE LOSS OF VISIBILITY. AN INVESTIGATION INTO THE PROBLEM REVEALED THAT THE WINDSHIELD WIPER LINKAGE BECAME DISCONNECTED AT THE MOTOR. THE LINKAGE IS CONNECTED WITH A SIMPLE SNAP-IN BALL AND SOCKET JOINT. THE SOCKET PORTION OF THE JOINT ASSEMBLY APPEARS TO BE A NYLON TYPE MATERIAL. IT IS BELIEVED THAT OVER TIME THE SOCKET WORE TO THE POINT THAT THE BALL WAS ABLE TO BECOME DISENGAGED FROM THE SOCKET. THE WINDSHIELD WIPERS WERE OPERATING AT THEIR HIGHEST SETTING WHEN THIS INCIDENT OCCURRED.

TL* THE CONTACT OWNS A 2010 GMC TERRAIN EQUIPPED WITH MICHELIN LATITUDE TOUR TIRES, SIZE: P235/55R18. WHILE HAVING THE VEHICLE SERVICED AT THE DEALER, THE TECHNICIAN NOTIFIED THE CONTACT THAT ALL FOUR SIDEWALLS WERE SEPARATING FROM THE TREAD AND NEEDED TO BE REPLACED. THE TIRES WERE ORIGINAL EQUIPMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 36,100.

GEAR SHIFT AND DASHBOARD LIGHTING FADING ON AND OFF AT THE RADIO AND GEAR SHIFT LOCATIONS, INCLUDING TIME, TEMP, DRIVE, RADIO DISPLAY, PARK, REVERSE, NEUTRAL, DRIVE AND MANUAL WITH POWER STEERING NOISE COMING FROM RIGHT FRONT SIDE OF VEHICLE WHEN TURNING.

TICKING NOISE FROM ENGINE ALONG WITH EXCESS OIL CONSUMPTION. MECHANIC SAYS THIS DEFINITELY SHOULD BE A RECALL. TIMING CHAIN WILL NEED TO BE REPLACED. THERE IS A NOISE FROM THE ENGINE WHEN THE CAR IDLES AND ACCELERATING. IT CONSUMES APPROXIMATELY 2.5 EXTRA QUARTS OF OIL BETWEEN OIL CHANGES OF 3,000 MILE INTERVALS.

SITTING IN CAR WITH KEY IN CUP HOLDER AND THE ENGINE TRIED TO CRANK UP ALL MY ITSELF. CAR TAKEN TO DEALERSHIP AFTER THE 3 RD TIME HAPPENING,DEALERSHIP CLAIMS THEY CAN NOT FIND AN ISSUE WITH THE CAR. TODAY CAR HAS DONE THE SAME NHING THREE TIMES ALREADY.

THE AIRBAG INDICATOR ON THE DASH ALONG WITH THE WARNING "DING DING DING" GOES OFF CONSTANTLY. I AM CONCERNED THERE IS SOMETHING WRONG WITH THE AIRBAGS. I WOULD LIKE TO KNOW THE MANUFACTURER OF THE AIRBAGS AND I WOULD LIKE TO KNOW IF THOSE AIRBAGS ARE BEING RECALLED IN OTHER VEHICLES. I BOUGHT THIS VEHICLE USED IN APRIL OF 2015.

I HAVE HAD MY VEHICLE CHECKED TWICE THIS YEAR REGARDING THE LOUD EXHAUST NOISE AND THE STRONG FUEL SMELL COMING FROM MY VEHICLE. THEY SAID THAT IT IS NOT A CONCERN AND I GET MIGRAINES FROM THE SMELL AS WELL. I TAKE MY LITTLE SISTER TO SCHOOL EVERYDAY AND THE THE FUMES ARE OVERWHELMING.

I WAS DRIVING DOWN THE ROAD WHEN MY 2010 GMC TERRAIN SUDDENLY LOST POWER AND SLOWED DOWN. THE NEXT MORNING MY CHECK ENGINE LIGHT WAS ON AND STAYED ON. I TOOK IT TO THE DEALERSHIP AND THEY STATED THAT I NEEDED A NEW ENGINE. PROBLEMS WITH THE TIMING CHAIN BEING STRETCHED, CAMSHAFT AND CAMSHAFT ACTUATOR, AND OIL LEAKING IN THE ENGINE. HOW COULD I NEED A NEW ENGINE, MY CAR HAS 58,500 MILES ON IT. GM HAD A RECALL DUE TO THE TIMING CHAIN STRETCHING. I HAD THE RECALL TAKEN CARE OF IN NOV 2013. 1 1/2 YEARS LATER, 15,000 MILES LATER AND 2 1/2 MONTHS PAST MY WARRANTY AND THE ENGINE GOES. WASN'T THE RECALL SUPPOSE TO TAKE CARE OF THIS ISSUE. THE DEALERSHIP STATED THAT THE ENGINE WOULD COST AROUND $6,000. THEY SUPPOSEDLY CALLED GM AND GM STATED THEY WOULD COVER ROUGHLY 60%. I STILL HAVE TO PAY $2500 TO HAVE IT REPAIRED. PLUS THE ENGINE IS A REBUILT ENGINE SO I CAN RUN INTO THE SAME ISSUES. I WAS LIVID. I CONTACTED GM AND THEY WOULDN'T EVEN HELP ME. THEY STATED THEY COULD ONLY WORK WITH THE DEALERSHIP. I HAVE TO LEAVE IT TO SOME DEALERSHIP TO NEGOTIATE ON MY BEHALF. I KNOW I AM GETTING TAKEN TO THE CLEANERS ON THIS BUT WHAT CAN I DO. I HAVE TO FIX IT IN ORDER TO TRADE IT IN. GM KNOWS THERE IS A PROBLEM WITH THE ENGINES IN THE 2010 TERRAIN AND THEY DON'T WANT TO DO A THING ABOUT IT. I NOTICED A LOT OF OTHER PEOPLE WERE COMPLAINING OF ENGINE PROBLEM ON THEIR 2010 TERRAIN TOO. WHAT MAKES THE SITUATION WORSE IS ON 5/17/2015 MY HUSBANDS CHECK ENGINE LIGHT WENT ON IN HIS 2012 GMC SIERRA.

THE PROBLEM(S) THAT I HAVE HAD OR CURRENTLY HAVE WITH MY VEHICLE ARE AS FOLLOWS: 1. VEHICLE HESITATES 2. JOLTS FORWARD 3. STUTTERS 4. EXCESSIVE OIL CONSUMPTION 5. THE CAR HAS BEEN UNDRIVABLE SINCE 01/27/20

GMC SPECIAL COVERAGE ADJUSTMENT #14159A TOOK AN UNNECESSARILY LONG TIME TO FIX(OVER 6 MONTHS) BECAUSE GM SAID THE VEHICLE HAS TO CONSUME A CERTAIN AMOUNT OF OIL EVERY 1000 MILES FOR THEM TO HONOR THE VEHICLE. I WAS FORCED INTO DRIVING THE VEHICLE LESS TO AVOID CAUSING FURTHER DAMAGE. THE LONGER DURATION I DROVE IT THE MORE OIL IT WOULD CONSUME. WHY WOULD I KEEP DRIVING A VEHICLE IF THE PROBLEM WAS IDENTIFIED EARLY ENOUGH THAT I COULD AVOID CAUSING FURTHER DAMAGE. I WAS BASICALLY TOLD THE VEHICLE HAS TO RUN OUT OF OIL WITHIN 3000 MILES FOR THEM TO WARRANTY SCA#14159A. IT ENDED UP HAPPENING AND THAT PROBLEM WAS FIXED BUT IT TOOK AN ADDITIONAL 3 MONTHS OF FILLING OUT AN OIL CONSUMPTION SHEET. WHICH BRINGS ME TO MY MOST SERIOUS SAFETY CONCERN ABOUT THE VEHICLE. SCA#14232A- POWER STEERING. I CAN NOT GET AN ANSWER FROM GM ON WHETHER THIS IS A PROGRESSIVELY WORSENING ISSUE WITHIN THE STEERING GEAR OR DOES IT FAIL WITHOUT WARNING. THEIR RESPONSE IS THE CONDITION MUST HAPPEN BEFORE THEY WILL REPLACE THE STEERING GEAR. ACCORDING TO SCA#14232A THE CONDITION IS THE VEHICLE MAY HAVE INCREASED FRICTION IN THE STEERING SYSTEM WHILE DRIVING LONG DISTANCES ON A STRAIGHT HIGHWAY. THIS COULD CAUSE THE STEERING WHEEL TO STICK IN THE STRAIGHT-AHEAD POSITION. PRETTY SCARY SCENARIO HAS TO HAPPEN BEFORE THEY WOULD FIX A FLAW THEY ALREADY KNOW ABOUT IN THE STEERING SYSTEM. A HUNDRED AND FIFTY BAD THINGS MIGHT HAPPEN TO ME WHEN I GET BEHIND THE WHEEL OF A CAR I AM NOT THAT PARANOID TO THINK ABOUT THEM. WHEN THE MANUFACTURER SUGGESTS SOMETHING SPECIFIC AND DEADLY MAY HAPPEN I AM GOING TO AVOID THAT SITUATION. MAY HAPPEN IS MORE LIKELY THAN MIGHT HAPPEN. FINALLY, MY TRANSMISSION WENT UP THREE WEEKS AGO WITHOUT WARNING. THE VEHICLE HAS LESS THAN 100,000 MILES ON IT. ETHICALLY I CAN NOT SELL IT EVEN IF I FIX THE TRANSMISSION AND WON'T DRIVE IT. *TR

WE HAVE A 2010 GMC TERRAIN AND THE HATCH DOOR OPENS ON ITS OWN. IT OCCURS WHILE PARKED AND WHILE DRIVING, HAPPENING SEVERAL TIMES A WEEK AND OFTEN SEVERAL TIMES A DAY. WE HAVE CLOSED AND LOCKED THE DOOR/CAR WITH THE BUTTON IN THE CAR, WITH THE KEY AND MANUALLY AND IT STILL OCCURS. THE HATCH LATCH HAS BEEN REPLACED BUT THE PROBLEM CONTINUES. NOT ONLY COULD SOMETHING FALL OUT OF THE BACK AND CAUSE AN ACCIDENT, IT LEAVES US OPEN TO THEFT AS WELL AS BEING A NUISANCE AND A WORRY. *TR

I OWN A 2010 GMC TERRAIN. WHEN I HAD AN OIL CHANGE DONE I NOTICED AN ABNORMAL TICKING NOISE AND THE CHECK ENGINE LIGHT WOULD NOT GO OFF AND BROUGHT MY VEHICLE IN FOR A DIAGNOSTIC AND WAS TOLD THE TIMING BELT AND CHAIN HAD TO BE REPLACED THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, I ONLY HAD THIS VEHICLE FOR 2 YRS AND FOR THIS KIND OF PROBLEM UNDER 100,000 MILES IS CRAZY. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THE PROBLEM I WENT TO OTHER MECHANICS WHO WOULD NOT TOUCH THE VEHICLE AND SAID THIS WAS A DEALER ISSUE AND WAS ADVISED THAT HE HAS HAD A FEW CUSTOMERS WITH THE SAME PROBLEM AND I AM NOT PAYING 2,000 FOR A PART THAT HAS BEEN KNOWN TO CAUSE PROBLEMS BUT IS NOT COVERED UNDER WARRENTY.

I WAS DRIVING DOWN THE MIDDLE OF THE ROAD WITH PEOPLE BEHIND ME, AND THE CAR JUST COMPLETELY STOPPED IN THE MIDDLE OF THE ROAD. THE LIGHT CAME ON THAT SAID STABILITRACK. IT WOULD NOT START BACK UP. WE HAD IT TOWED TO A DEALERSHIP, AND WE CONTACTED GMC, THEY SAID OUR WARRANTY HAD RAN OUT IN DECEMBER 2014, AND THIS TOOK PLACE FEBRUARY 2015. THE VEHICLE HAD AROUND 60,000 MILES ON IT. IT TURNED OUT IT WAS THE TIMING CHAIN, AND WHEN IT BROKE IT DESTROYED THE WHOLE MOTOR. IT ACTUALLY SHEARED OFF SOME OTHER METAL PARTS. THE WHOLE ENGINE HAD TO BE REPLACED, AND WE HAD TO PAY FOR IT ALL OUT OF OUR POCKET, WHILE WE ARE STILL PAYING FOR THE VEHICLE ITSELF. I FEEL LIKE THAT IS A PROBLEM WITH THE VEHICLE ITSELF, BECAUSE YOU READ ON THESE PAGES AND FORUMS, AND TONS OF PEOPLE HAVE HAD THE SAME PROBLEM AS WE HAD. WE COULD HAVE BEEN KILLED BY IT STOPPING RIGHT IN THE MIDDLE OF THE ROAD WITH NO WARNING AT ALL!!

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT THE DEFROSTER FAILED TO WORK AND THE RADIO ACTIVATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000. UPDATED 4/13/15*CN UPDATED 9/19/2017*CN

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. WHILE DRIVING AT ANY SPEED, THERE WAS NO HEAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A COMPUTER SOFTWARE FAILURE. THE CONTACT WAS REFERRED TO THE DEALER (NORTH DAY GMC IN ROSLYN, NY) WHO STATED THAT THERE WAS NO RECALL. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO GO TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.