NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2014 GMC Terrain. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
VEHICLE VIOLENTLY SHIFTS IN LOW SPEED GEAR SHIFTING OUT OF FIRST AND SECOND GEARS. THIS OCCURS IN BOTH WARM AND COLD TEMPERATURES. ALWAYS WHEN SHIFTING AT LOWER SPEEDS UNDER 20 MPH. THIS HAS BEEN A REPEATED ISSUE WITH THE VEHICLE.
TL* THE CONTACT OWNS A 2014 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 45 MPH IN HEAVY RAIN, THE WINDSHIELD WIPERS STOPPED OPERATING. THE CONTACT HAD TO PULL OVER TO THE SIDE OF THE ROAD AND WAIT UNTIL THE RAIN STOPPED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WIPER/WASHER TRANSMISSION ARM WAS FRACTURED AND NEEDED REPLACEMENT. THE CONTACT DROVE THE VEHICLE TO AN UNKNOWN LOCAL CHEVROLET/GMC DEALER LOCATED IN THELMA, TEXAS, BUT IT WAS NOT DIAGNOSED BECAUSE THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
KEY IS LOCKING IN THE IGNITION. WHEN TURNING ON THE CAR THE SCREEN DOES NOT DISPLAY, STAYS BLANK. CANNOT TURN THE RADIO ON OR OFF OR UP. IT'S HAPPENING MORE AND MORE. IT CONTINUES WHILE DRIVING. THE GEAR SHIFTER STICKS IN PARK AND IS EXTREMELY HARD AT TIMES TO GET IT IN REVERSE OR DRIVE.
TL-CONTACT OWNS A 2014 GMC TERRAIN... INQUIRED ABOUT GENERAL RECALLS ON VEHICLE...CONTACT BOUGHT VEHICLE FROM USED CADILLAC DEALERSHIP...DEALERSHIP INFORMATION NOT COMING UP IN SYSTEM.. CONTACT STATED SHE BOUGHT VEHICLE USED IN CALIFORNIA.....AIRBAGS ARE TURNED OFF...CONTACT PAID FOR VEHICLE TO BE INSPECTED AFTER PURCHASE WAS TOLD AIRBAGS ARE TURNED OFF. CONTACT WAS GIVEN NUMBER TO FTC TO FILE COMPLAINT ABOUT DEALERSHIP... ... [XXX]...0 RECALLS ASSOCIATED WITH THIS VIN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2014 GMC TERRAIN. THE CONTACT STATED WHILE DRIVING 20 MPH, WHEN SHE STARTED TO HEAR AN ABNORMAL NOISE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT ALSO STATED THAT WHILE STATIONARY AT A TRAFFIC LIGHT, THE VEHICLE BEGAN TO STALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. THE VIN WAS NOT AVAILABLE.
WHILE DRIVING 70 MPH ON THE INTERSTATE IN THE MIDDLE OF THE POURING RAIN WITH THE WINDSHIELD WIPERS OPERATING, BOTH FRONT WIPERS COMPLETELY STOPPED WORKING OUT OF NOWHERE. LUCKILY IT WAS 5:45 AM ON MY WAY TO WORK WITH NOT MANY CARS AROUND. I THREW ON MY HAZARDS AND PULLED OVER UNTIL THE RAIN CLEARED. I CHECKED THE FUSE AND IT WAS FINE, RESTARTED MY CAR TO SEE IF THEY WOULD WORK, BUT NO LUCK. COME TO FIND OUT THERE IS A RECALL THAT WAS JUST ISSUED BUT ONLY FOR 2013 GMC TERRAINS. THIS IS A SERIOUS SAFETY ISSUE THAT NEEDS TO BE RECALLED FOR OTHER YEARS OF THE TERRAIN AS WELL.
DRIVING OUT OF STATE ON A HIGHWAY IN A RAIN STORM MY WIPERS QUIT WORKING. I WAS IN THE PASSING LANE DOING 70MPH, HAD TO PULL OFF TO THE SIDE OF THE HIGHWAY ,WHEN THE RAIN LET UP I GOT THE CAR TO THE DEALERSHIP WHERE THEY FIXED IT AND CHARGED ME 450.00. THEY HAD SAID THERE WAS NOT A RECALL AND I HAD A PARTIAL EXTENDED WARRANTY .SO WHEN I GOT BACK FROM MY TRIP I LOOKED INTO THE RECALL INFO AND CERTIAN CARS WERE RECALLED (NOT MINE) FOR THE SAME ISSUE, CANADA RECALLED ALL YEARS FOR THIS ISSUE AND MY CAR WAS MFD BY GM OF CANADA. THEY TOLD ME MY MILES (67000) MADE IT OUT OF WARRANTY THIS IS NOT A SERVICEABLE PART AND I DID NOT HAVE MY WIPERS ON FOR 67000 MILES! MYSELF OR MY YOUNG SON COULD OF BEEN SERIOUSLY HURT OR EVEN KILLED AND GM IS GIVING ME A RUN AROUND ABOUT REFUNDING ME THE 450.00 , I THINK I AM BEING REASONABLE FOR MY REQUEST? THE PART NUMBER FOR THE PART REPLACED IS 84241847 WIPER TRANSMISSION MODULE
WHEN VEHICLE IS IN HOT HUMID CLIMATES. APPROX 80-100F. IT IDLES WEIRD. IT WILL CONTINUITY FIGHT ITSELF. DROPS DOWN TO 700 RPM THEN BACK UP TO CLOSE 100 AND REPEATS. EVEN WORSE WITH ECO MODE TURNED ON. BAD PROGRAMMING IT SEEMS. SOMETIMES IT SEEMS LIKE IT ALMOST STALLS.
NOTHING WORKS ANYMORE. THE SOUND THAT CONTROLS ONSTAR, SEATBELT, BLINKER, TURNING SIGNAL, CHIME, AND OTHER NOTIFICATIONS.
TL* THE CONTACT OWNS A 2014 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING IN THE RAIN, THE WINDSHIELD WIPERS FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIPER UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
IN MID-APRIL, MY AIRBAG SERVICE LIGHT/NOTIFICATION BEGAN COMING ON INTERMITTENTLY. I CONTACTED THE SERVICE DEPARTMENT AT **** AUTO GROUP TO DETERMINE IF THIS WAS A COMMON ISSUE. THEY INDICATED THIS WAS NOT A COMMON ISSUE AND WERE CONCERNED AN AIRBAG WOULD NOT PROPERLY DEPLOY IF I WAS INVOLVED IN AN ACCIDENT. I BROUGHT THE VEHICLE IN FOR INSPECTION ON APRIL 14TH AND THEY INDICATED THERE WAS AN AIRBAG CONNECTOR ISSUE UNDER THE PASSENGER SEAT (PAPERWORK INDICATES DRIVER SEAT). THE ADVISOR SAID THIS WAS A SIMPLE REPAIR AND THE TECHNICIAN FIXED IT THAT SAME DAY. OVER THAT WEEKEND THE AIRBAG SERVICE LIGHT CAME ON MORE FREQUENTLY AND STAYED ON FOR LONGER PERIODS OF TIME. I BROUGHT THE VEHICLE BACK TO THE SERVICE DEPARTMENT ON APRIL 17TH. THE DIAGNOSIS THIS TIME WAS MORE IN DEPTH; THE ADVISOR INDICATED THERE WAS AN AIRBAG HIGH RESISTANCE READING ON THE DRIVER SEAT SIDE AIRBAG. HE STATED THAT I NEEDED THE FOLLOWING PARTS: WIRING HARNESS AND DRIVER'S SIDE IMPACT AIRBAG INFLATOR, TO FIX THE ISSUE.
TL* THE CONTACT OWNS A 2014 GMC TERRAIN. UPON ATTEMPTING TO TURN OFF THE VEHICLE, THE KEY BECAME STUCK IN THE IGNITION. THE CONTACT WAS UNABLE TO REMOVE THE KEY. THE CONTACT SPOKE TO THE DEALER (GILLAND CHEVROLET GMC 3071 SOUTH US HWY 231, OZARK, AL 36360) WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH WAS LIKELY AT FAULT FOR THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
The contact owns a 2014 GMC Terrain. The contact stated that while driving in inclement weather at an undisclosed speed, the driver’s and passenger’s side windshield wipers failed without warning. The contact stated that he then received notification of the NHTSA Campaign Number: 22V165000 (Visibility). The vehicle was taken to the dealer however, the parts were unavailable. The contact stated that the vehicle was taken back to the dealer a week later and parts were still unavailable. The vehicle was then taken to an independent mechanic where it was diagnosed that the wiper module failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and the contact was denied reimbursement. The failure mileage was 29,569.
FOR THE PAST TWO MONTHS THERE HAS BEEN A STEADY INCREASE IN CARBON MONOXIDE LEAK IN THE CABIN OF MY VEHICLE. INITIALLY I THOUGHT IT WAS SOMETHING THAT WILL GO AWAY BUT FOR SOME MONTHS NOW THE LEAK HAS BEEN GROWING. I HAVE TO DRIVE WITH MY WINDOWS DOWN JUST TO BE ABLE TO BREATHE IN MY VEHICLE. THIS VEHICLE HAVE NOT HAD AN ACCIDENT OR DAMAGE. I HAVE KEPT A CLEAN MAINTENANCE RECORD OF THIS VEHICLE. I AM A DISABLED VETERAN WITH TBI AND PTSD AND THE FUMES FROM THE CARBON MONOXIDE IN MY VEHICLE IS CAUSING MY MIGRAINES TO INTENSIFY. PLEASE HELP ME RESOLVE THIS ISSUE AS SOON AS POSSIBLE BEFORE I DIE BEHIND THE WHEEL ONE DAY DRIVING IN MY VEHICLE. AS SOON AS I TURN THE VEHICLE ON, THE CARBON MONOXIDE FILLS THE CABIN UP.
3 YEARS OLD NOW AND STILL GETTING AROUND 10MPG AND FROM THE FIRST DAY I GOT IT IN 2014 THE DRIVE SHAFT IS RUSTED AND WAS TOLD BY THE DEALER THAT NOTHING IS WRONG WITH THE CAR. I ALSO NOTICE THAT WHEN DRIVING AT NIGHT THAT THE HEAD LIGHTS ARE NOT MADE TO SEE STREET NAME SIGNS I HAVE TO USE THE HIGH BEAMS TO SEE IF I HAVE THE RIGHT STREET WHEN LOOKING FOR THE PLACE I HAVE TO GO.
TL* THE CONTACT OWNED A 2014 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH AND MAKING A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE VEHICLE HEAD ON. THE FRONTAL AIR BAGS DID NOT DEPLOY. THE POLICE AND FIRE DEPARTMENT WERE PRESENT. NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED AND TOWED TO A COLLISION LOT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,448.
PURCHASED A 2014 GMC TERRAIN CERTIFIED FROM A DEALER AND IT HAD VISIBLE RUST ON DRIVERS SIDE REAR PASSENGER DOOR HEM. IT WAS TAKEN TO ABRA AUTO BODY SHOP AND WORKED ON 3 TIMES WITH THE RUST COMING RIGHT BACK THROUGH ONLY AFTER 7 DAYS. IT WAS SEAMED AND SEALED FOR A FINAL TIME AND THE AUTO BODY SHOP EVEN ADMITTED IT WILL NOT STOP THE RUST AND RECOMMENDS A NEW DOOR SHELL. HOW CAN A CAR ONLY 2 YRS 10 MONTHS OLD HAVE THIS BAD OF RUST? OTHER 3 DOORS HAVE VERY LIGHT SPOTS AND FRONT END FENDER PANELS AS WELL. HUSBAND ALSO PURCHASED A 2013 TERRAIN AND IT HAS SAME ISSUES.
TL* THE CONTACT OWNS A 2014 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 40 MPH IN THE RAIN, THE WINDSHIELD WIPERS SUDDENLY STOPPED OPERATING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE WINDSHIELD WIPER TRANSMISSION ASSEMBLY. ALSO, WHILE STARTING THE VEHICLE, A LOUD NOISE WAS PRESENT COMING FROM THE EXHAUST. THE INDEPENDENT MECHANIC DIAGNOSED THAT THE EXHAUST MANIFOLD WAS CRACKED. THE EXHAUST MANIFOLD WAS REPLACED AND THE FAILURE WAS REMEDIED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000.
THIS VEHICLE DOES NOT HAVE VENTS TO CIRCULATE HEAT/AC IN THE BACK SEAT. MAIN ISSUE IS IN THE SUMMER. MY TODDLER SON IS USUALLY SWEATING AND IN DISTRESS BECAUSE HE IS SO HOT. DESPITE HAVING THE A/C ON LOWEST TEMP, AND BLOWING AT THE HIGHEST SPEED, IT STILL DOES NOT CIRCULATE VERY WELL THROUGHOUT THE VEHICLE. SO, I'M FREEZING WHILE MY SON IS BURNING UP. MAKES TRAVELING DIFFICULT WITH AN UPSET CHILD. COME ON, GM, SMARTEN UP. YOU'RE BETTER THAN THIS.
TL* THE CONTACT OWNS A 2014 GMC TERRAIN. WHILE IN PARK, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT AN ANIMAL CHEWED THROUGH THE WIRING HARNESS, WHICH WAS MADE OF SOY. THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON NUMEROUS OCCASIONS; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. UPDATED 10/26/16*LJ
PERIODICALLY AUTO WILL SURGE FORWARD (WITHOUT THE BENEFIT OF GAS PEDAL BEING DEPRESSED.) I MANAGED TO STOP BEFORE THERE WAS A CRASH. DEALER STATES THAT NO PROBLEMS LIKE THIS HAVE BEEN REPORTED. I AM CERTAIN THIS IS A DANGEROUS SITUATION. THE DEALER HAS STATED THAT THERE IS NO PROBLEM WITH THIS CAR. I HAVE TO TRUST THAT THEY DID SOMETHING TO STOP THE SURGING (COMPUTER ADJUSTMENT??)
TL* THE CONTACT OWNS A 2014 GMC TERRAIN. WHEN THE TAILGATE WAS AJAR, IT INDEPENDENTLY CLOSED. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LIFTGATE STRUTS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. UPDATED 12/21/16*LJ THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 12/22/16.*JB
"TAKATA RECALL" WHEN REFUELING THE VEHICLE THE PUMP GAS NOZZLE WILL NOT STAY IN THE GAS FILLER HOLE. IT FALLS OUT EVERY TIME EITHER SPILLING GAS ON THE GROUND OR ON ME IF I STAND NEXT TO IT. I AM FORCED TO HOLD THE NOZZLE IN THE FILLER HOLE AT ALL TIMES TO AVOID THIS ISSUE.
TL* THE CONTACT OWNS A 2014 GMC TERRAIN. WHILE DRIVING UP A HILL, THE VEHICLE ROLLED BACKWARDS. THE CONTACT HAD TO SLIGHTLY DEPRESS THE ACCELERATOR PEDAL AND THE BRAKE TO KEEP THE VEHICLE FROM ROLLING BACKWARDS. THE DEALER STATED THAT THE VEHICLE WAS DESIGNED TO ROLL BACKWARDS. THE CONTACT STATED THAT THE CLUTCH WAS NOT DESIGNED TO HOLD. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 15,900. UPDATED 07/13/16*LJ *CN
WIFE WAS DRIVING HER VEHICLE, ALL SERVICE ENGINE LIGHTS DISPLAYED, CAR DE-ACCELERATED AND WAS ABLE TO LIMP INTO A BUSINESS ON A 45 MPH ROAD. TOOK CAR TO DEALERSHIP, ALL SERVICE ENGINE LIGHTS WERE ON DISPLAY, SERVICE TECHNICIAN ACKNOWLEDGED THIS. CANNOT DUPLICATE PROBLEM, NO PROBLEM FOUND IN DIAGNOSTIC TESTING.
The contact owns a 2014 GMC Terrain. The contact stated that while driving at various speeds at night, the headlight illumination was inadequate. The contact used the high-beam headlights while driving at night. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was repaired under NHTSA Campaign Number: 22V137000 (Exterior Lighting). The vehicle was repaired, but the failure recurred. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 25,000.
I WAS DRIVING MY TERRAIN YESTERDAY, AND WENT TO ADJUST MY HEATER VENT AND WHEN I BUMPED MY IGNITION KEY, IT WENT INTO THE ACCESSORY POSITION, SHUTTING OFF THE ENGINE AND POWER STEERING
IN OCTOBER 2015, I WAS DRIVING ON THE INTERSTATE IN A RURAL AREA, AND ACCELERATED TO PASS ANOTHER VEHICLE. MY PASSING SPEED WAS APPROXIMATELY 80 MPH. I MERGED BACK INTO THE RIGHT LANE AFTER PASSING, AND LET MY FOOT OFF THE GAS. CRUISE CONTROL WAS NOT ENGAGED. THE CAR CONTINUED AT THE PASSING SPEED, AND STARTED TO INCREASE IN SPEED. I WAITED A FEW SECONDS TO SEE WHAT WOULD HAPPEN BEFORE TAKING EVASIVE ACTION; AS THERE WERE NO OTHER CARS ON THE HIGHWAY AT THIS POINT. FOR 4-5 SECONDS THIS CONTINUED. I TAPPED THE BRAKE AND NO CHANGE WAS DETECTED. I THEN TAPPED THE ACCELERATOR PEDAL; AND THE SPEED DISENGAGED. VEHICLE WAS TAKEN TO DEALER; DIAGNOSTIC WAS RUN AND THEY COULD NOT DETECT A PROBLEM. DEALER WAS OF THE OPINION THAT THIS EVENT HAD SOMETHING TO DO WITH THE DRIVE TRAIN, THEY DROVE THE CAR BUT WERE UNABLE TO DUPLICATE THE PROBLEM. THIS ALL SEEMED TO INDICATE THAT CRUISE CONTROL WAS ON; HOWEVER I AM SURE IT WAS NOT.
DRIVER HAD STOPPED AT STOP SIGN ON THE EXIT RAMP AND AS SHE BEGAN TO ACCELERATE TO CROSSOVER TO APPROPRIATE LANE THE CAR STALLED IN THE MIDDLE OF THE ROAD, REDUCED ENGINE LIGHT CAME ON, AND CHECK STABILITY LIGHT LIT. THIS WAS IN A VERY DANGEROUS LOCATION AS THE SIDE ROAD THE DRIVER WAS LOCATED WAS AT THE BOTTOM OF A HILL, SO ONCOMING TRAFFIC WOULD NOT HAVE BEEN ABLE TO STOP AND IT WOULD HAVE BEEN A T-BONE HIT FOR THE DRIVER AND HEAD ON FOR THE ONCOMING VEHICLE. THE CAR SLOWLY (VERY, VERY SLOWLY) MOVED FORWARD ENOUGH TO FINALLY GET ACROSS STREET AND TO A SAFE PLACE. ALTHOUGH NO ACCIDENTS OR INJURIES OCCURRED, IT WAS BY THE GRACE OF GOD THAT NO TRAFFIC WAS COMING OVER THE HILL. THIS HAD THE POTENTIAL AND HAS THE POTENTIAL OF BEING A DEADLY PROBLEM IF IT OCCURS AGAIN OR IF ANOTHER VEHICLE HAS THE SAME ISSUE. IMMEDIATELY HAD TOW TRUCK PICK UP CAR AND TAKE TO GMC DEALERSHIP. I AM AWAITING THE RESULTS FROM THE DEALERSHIP. MY WORK REQUIRES A LOT OF TRAVEL AND NOW I DO NOT FEEL SAFE IN THIS CAR WITH THIS ISSUE (WHICH AFTER RESEARCH TODAY SEEMS TO HAPPEN A LOT IN GMC VEHICLES. ) *TR
TL* THE CONTACT OWNED A 2014 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE THAT WAS A STOP SIGN. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,248.
DROVE MY 2014 6 CYLINDER GMC TERRAIN WITH ENGINE OIL LEVEL FILLED FOR 4 CYLINDER BEFORE DISCOVERY OF THE DANGEROUS OIL LEVEL. GMC IN DETROIT WAS NOTIFIED IN CERTIFIED LETTER AND LOCAL DEALER WAS NOTIFIED. NEITHER RESPONDED IN WRITING AS I REQUESTED.
TL*THE CONTACT OWNS A 2014 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH AND APPROACHING A STOP LIGHT, THE VEHICLE REVVED UP TO 10,000 RPM'S AS THE ENGINE STALLED WITHOUT WARNING. THE INSTRUMENT PANEL AND EXTERIOR LIGHTS FAILED. THE FAILURE RECURRED TWO TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000. UPDATED 5/19/15*CN
I LIVE IN OHIO WHERE WE GET A LOT OF SNOW SO I WAS DRIVING ON THE HIGHWAY AND THE WEATHER WAS NOT SO GREAT A LOT OF SNOW ON THE ROAD AND COMING DOWN A CAR DROVE BY ME AND THREW SNOW AND SLUSH ON MY WINDOW AND THE WINDSHIELD WIPER WORKED BUT IT DIDN'T HELP CAUSE I NEED THE WIPER FLUID DIDN'T WORK AND COULD SEE OUT THE WINDOW CAUSE IT HAD THAT WHITE STUFF WHERE I COULDN'T SEE OUT THE FRONT WINDSHIELD I OH MUST WENT OFF THE ROAD SO I HAD TO PULL OVER ON THE HIGHWAY THAT WAS VERY BAD WITH ALL THE SNOW ON THE ROAD WHERE I SHOULD OF BEEN WAS IN MY CAR BUT I HAVE TO PUT WATER ON MY WINDSHIELD THAT I HAD IN MY CAR TO CLEAN THE WINDOW THAT IS A SAFETY HAZARD AND CAUSE A WREAK I DID A GOOGLE SEARCH AND FOUND A LOT OF OTHER PEOPLE HAD THIS PROBLEM NOT JUST ME AND SHOULD BE A RECALL AND IF I REMEMBER THAT HAD A RECALL ON THAT SYSTEM BEFORE SO ITS A KNOWN PROBLEM NEED TO CHECK THIS OUT ASAP. *TR
2014 GMC TERRAIN. LOW BEAM LIGHTS ONLY LIGHTS UP WHAT'S RIGHT IN FRONT OF HER. CONSUMER SCARED TO DRIVE AT NIGHT *CN THE CONSUMER WAS UNABLE TO SEE THE ROAD, WHILE DRIVING AT NIGHT. SHE STATED THE HIGH BEAMS, WERE NOT QUITE AS NOTICEABLE. *JB
TL* THE CONTACT OWNS A 2014 GMC TERRAIN. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT WOULD NOT MOVE FORWARD OR BACKWARDS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FRONT PASSENGER SEAT TRACK WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
I WAS DRIVING HOME AFTER WORK AROUND 7PM GOING ABOUT 45-50 MPH AND ALL OF A SUDDEN MY CAR BEGAN SLOWING DOWN AND I COULD NOT ACCELERATE. THIS IS WHEN I REALIZED THAT MY CAR HAD SHUT OFF WHILE DRIVING. ALSO, MY HEADLIGHTS TURNED OFF WHICH I NOTICED IMMEDIATELY SINCE IT WAS DARK OUTSIDE, THE COMPUTER SYSTEM SHUT DOWN, GAS INDICATOR WENT TO E AND THE ENGINE TURNED OFF. I WAS ABLE TO COAST OVER TO THE RIGHT LANE AND AS THE CAR WAS SLOWING DOWN MY STEERING WHEEL BEGAN TO LOCK UP. ONCE I WAS FULLY PULLED OVER FROM THE TRAFFIC, I BRAKED AND PUT THE CAR INTO PARK. I WAITED A FEW MINUTES TO CATCH MY BREATH ON WHAT HAD JUST HAPPENED BECAUSE THIS COULD HAVE CAUSED A BAD ACCIDENT IF IT WERE MORE TRAFFIC. SINCE I WAS PULLED OVER I THOUGHT I WOULD TRY TO RESTART MY CAR. BEFORE I RESTARTED IT, I NOTICED THAT MY KEY IGNITION WAS STILL IN THE ON POSITION SO I TURNED IT BACK TO TAKE THE KEY OUT AND THEN IMMEDIATELY PLACED IT BACK IN AND TURNED IT TO SUCCESSFULLY RESTART THE CAR. THIS IS THE FIRST TIME THAT THIS HAS HAPPENED IN THIS CAR. I'VE HAD IT SINCE DEC. 2013 AND HAVE A LITTLE OVER 15K MILES. I WILL BE CONTACTING THE GMC DEALERSHIP REGARDING THIS ISSUE SINCE I DID NOT SEE ANY RECALLS ADDRESSING THIS ISSUE. *TR
TL* THE CONTACT OWNS A 2014 GMC TERRAIN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE STALLED AS THE REDUCED ENGINE POWER AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE CONTACT MERGED TO AN EMERGENCY LANE AND RESTARTED THE VEHICLE. HOWEVER, THE VEHICLE FAILED TO ACCELERATE OVER 30 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT ABS SYSTEM HAD MALFUNCTIONED AND A SOLENOID HAD NOT BEEN PROVIDED OXYGEN. THE VEHICLE WAS THEN TAKEN TO A WHO STATED THAT THERE WAS A CABLE THAT HAD SEPARATED FROM THE MOTOR, WHICH NEEDED TO BE TIGHTENED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,484.
WHEN DRIVING AT VERY LOW SPEED THERE IS A CREAKING SOUND WHICH SEEMS TO BE COMING FROM THE FRONT SIDE ON THE BOTTOM. GMC HAS A SERVICE BULLETIN #PI1314:CREAK/POPTYPE NOISE FROM RIGHT FRONT OF VEHICLE DURING LOW SPEED MANEUVERS-(SEPT.17,2014). THE FIX INVOLVES RIPPING UP CARPET AND CUTTING A HOLE APPROX. 1 FT. SQUARE IN FRONT WALL OF INTERIOR. THE SEAT HAS TO BE REMOVED . THE BLOWER MOTOR HAS TO BE REMOVED. THE RIGHT SIDE FRONT CONSOLE TRIM PLATE AND BODY HINGE TRIM PANEL, THEN CUTTING A HUGE HOLE IN THE WALL. I HAD A 2011 TERRAIN, WHICH I PURCHASED NEW AND I NEVER EXPERIENCED THIS PROBLEM. THE NOISE IS UNACCEPTABLE FOR A BRAND NEW VEHICLE. *TR
FIRST INCIDENT-AUGUST 28,2014 ACCELERATING ONTO HIGHWAY FROM STORE LOT, SHARP RIGHT ACCELERATED AND ENGINE DIED. NO POWER, BATTERY OK. MESSAGE "REDUCED ENGINE POWER" AND "STABILITY TRACK" . TOWED TO GARAGE WHICH REPLACE ENGINE MODULE. FORTY MILES FROM GARAGE, ACCELERATING ON RIGHT TURN SAME PROBLEM. ENGINE DIED (WE NEARLY GOT HIT) AND MESSAGE SAME , "REDUCED..." AND "STABILITY.." . TOWED TO GARAGE AND WAITING FOR RESULTS. *TR
WHEN USING LOW BEAM HEAD LIGHTS, OVER HALF OF THE WINDSHIELD ( TOP DOWN) IS BLACKED OUT, CAUSING A RESTRICTED VISION. THERE IS A SLIGHT INCREASE IN VISION WHEN VEHICLE IS BEING DRIVEN ON AN UP HILL GRADE. VEHICLE WAS TAKEN TO THE GMC DEALERSHIP FOR CORRECTION. SERVICE MANAGER DROVE THE VEHICLE HOME AND EXPERIENCED THE REPORTED PROBLEM. SOLUTION TO CORRECT THE RESTRICTED VISION,WAS TO ADJUST/RAISE THE LOW BEAM HEADLIGHTS SO THEY WOULD SHINE HIGHER TO THE MAXIMUM ALLOWABLE BY STATE LAW. THIS ADJUSTMENT RAISED THE BLACK OUT LEVEL BY A VERY LIMITED LEVEL. PROBLEM STILL EXISTS. THIS ADJUSTMENT NOW IS CAUSING ON COMING TRAFFIC AND TRAFFIC WE ARE FOLLOWING TO THINK THAT WE ARE USING OUR HIGH BEAM LIGHTS. CALLED GMC, THEIR REPLY WAS THAT NOTHING COULD BE DONE TO CORRECT THE RESTRICTED VISION. THE PROBLEM IS EXPERIENCED AT ALL SPEEDS. HEAD LIGHT ADJUSTMENT WAS NOT COVERED UNDER WARRANTY. WE NOW HAVE A RESTRICTED USE OF THE VEHICLE FOR DAY TIME DRIVING ONLY. *TR
TL* THE CONTACT OWNS A 2014 GMC TERRAIN. THE CONTACT STATED WHEN DRIVING AT VARIOUS SPEEDS, THE CRASH WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT MENTIONED THAT THE VEHICLE DECELERATED AND THE BRAKES ENGAGED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,125. UPDATED 03/30/15*LJ UPDATED 6/22/2015*JS
TL* THE CONTACT OWNS A 2014 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE DOORS AUTOMATICALLY UNLOCKED WHENEVER THE DOOR HANDLES WERE PULLED. THE CONTACT MENTIONED THAT ON TWO OCCASIONS WHILE DRIVING AND THE CHILD LOCK ACTIVATED, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.
1) BRAKES HAVE ALWAYS RUBBED & GRABBED REALLY HARD WHEN APPLIED. ALMOST LIKE THEY ARE DEFECTIVE ROTORS. HARD TO STOP FAST. I NOTICE THEY RECALLED A LOT OF THEIR BRAKES, BUT NOT MINE. 2). TRANSMISSION JERKS & SHIFTS VERY VIOLENTLY @ 16 & 17 MILES PER HOUR. SEEMS TO SLIP & NOT SHIFT @ THAT SPEED REALLY ROUGH. HAS ALWAYS DONE THIS. 3) SOMETIMES THE COLLISION ALERT GOES OFF & THERE IS NOTHING AROUND I LIVE IN THE COUNTRY & HAVE NO TRAFFIC IT WILL JUST GO OFF SCARES THE CRAP OUT OF YOU & STARTLES ME. I SAW ANOTHER PERSON HAD THIS HAPPEN ALSO ALL SITUATIONS ARE IN MOTION WHILE DRIVING. BIGGEST CONCERNS ARE THE TRANSMISSION & BRAKES. 4) OKAY SEATS ARE SUPPOSED TO BE LEATHER HOWEVER, THEY WENT CHEAPY ON THE SIDES. IT CRACKED & CONTINUES TO CRACK & TEAR BECAUSE THE SIDES ARE VINYL. THIS STARTED TO HAPPEN @ APPROXIMATELY 3,000 MILES. I ONLY HAVE 32,000 MILES ON IT. I DON'T DRIVE MUCH.
THE DRIVE SHAFT IS ALL RUSTED. I TOLD THE DEALER ABOUT IT AND THEY SAY THAT IT IS MADE OUT OF STEEL AND NOT TO WORRY. I AM STILL SCARED OF DRIVING IT. *TR
TL * THE CONTACT OWNS A 2014 GMC TERRAIN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VEERED TO THE RIGHT AND STALLED. THE CONTACT NOTICED THAT THE KEY WAS BENT WHEN IT WAS REMOVED FROM THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50.
FROM THE FIRST DAY I GOT MY GMC ALL I GET IS 10 MPG AND IT FEELS LIKE THE DEALER IS GIVING ME THE RUN A ROUMD.(GETTING NO HELP).
WHILE DRIVING TRUCK WITH AIR CONDITIONER ON IGNITION KEY GETS EXTREMELY HOT. THIS DOES NOT HAPPEN IF TRUCK IS IDLING. THIS HAS BEEN REPORTED TO DEALERSHIP. *TR
I HAD THIS CAR AS A RENTAL. MY WIFE WAS IN THE PASSENGER SEAT AND USES A CUSHION TO SIT ON, BECAUSE OF BACK PROBLEMS. WE NOTICED THAT AIR BAG "ON" LIGHT WAS NOT LIT. WHEN SHE TOOK AWAY THE SEAT CUSHION THE AIRBAG "ON" WAS LIT.I DON'T KNOW IF THIS IS A PROBLEM, BUT THERE WAS NO WARNING MSG ANYWHERE ABOUT USING A SEAT CUSHION. THERE WAS NO OVERRIDE SWITCH TO FORCE THE AIRBAG "ON" LIGHT EITHER AND ACTIVATE THE SYSTEM. *TR
TL* THE CONTACT OWNS A 2014 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE ANTI COLLISION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.
WHEN USING LOW HEADLIGHTS A DARK BLACK SHADOW IMPAIRS VISION IN THE MIDDLE OF THE WINDSHIELD. *TR
Data synced from NHTSA on May 4, 2026