2017 GMC Terrain Electrical System Problems

The head unit quit working around 98k. The head unit is the radio, and screen which includes the back up camera. From what we have been told and find online, this is a known problem with them and affects other models as well. For the most part the head unit doesn't work but once in a while, once a month, it comes on but shows the Chevy logo on the screen which is odd because it is a GMC. Once you turn the car off, it will be gone again until it decides to come back. We took it into a dealer who tried to hook up to it and reprogram or update it, but he had no luck. Now we are without a backup camera that is a safety issue. I do not know why this isn't a recall as it is well known about issue.

Today is [XXX]. 3 days ago my infotainment system my plug-in lighter charger all of them that's in the vehicle and my rear windshield wiper and my blinkers all went out at the same time. I had a licensed mechanic that has the fuse Checker tool, checked every fuse that he can see under the hood and on the inside of the vehicle and all the fuses lit up. I then went to O'Reilly's Auto Parts here in Highland Park Michigan bought the Savannah long life two pack bulbs for the rear blinkers and they still did not work they would not come on the brake lights would not come on nothing comes on. I then told a gentleman named Frank at that O'Reilly's about the issue about how all those components went out at the same time and he said there was currently a recall about those issues on my year making model of my GMC Terrain which is a 2017 I cannot locate that recall. The only recall I can locate is the one that describes the high beam on the headlights and that is it. So I don't know where that recall is he's talking about I don't know anything about fixing cars I just need some answers. I'm hoping someone will be able to locate the recall that he's talking about so I can have my vehicle looked at and get the issue resolved. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 GMC Terrain. The contact stated that on two separate occasions, the ignition key became stuck inside the ignition switch. The vehicle was towed to the local dealer who was unable to duplicate the failure. The cause of the failure was not determined. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 110,000.

WHEN I STARTED MY VEHICLE THE RADIO DID NOT POWER ON. THE REVERSE CAMERA IS NOT WORKING NOR THE BLUETOOTH OR ANY OTHER FUNCTION WITH THE RADIO.

I WAS DRIVING DOWN THE ROAD AT 55 MPH WHEN A DEER RAN OUT AND HIT THE PASSENGER SIDE OF MY VEHICLE. IT BOUNCED AND ROLLED OFF THE DRIVERS SIDE. I PULLED THE VEHICLE OFF TO THE SIDE OF THE ROAD. ALL OF THE ELECTRIC COMPONENTS IN THE VEHICLE WERE ON. THE INTERIOR LIGHTS WERE ON, THE HAZARD LIGHTS WERE FLASHING AND THE CONSOLE WAS LOCKED UP. I PUSHED THE BUTTONS, BUT NOTHING HAPPENED. THE AIRBAGS DID NOT DEPLOY THERE WAS A MESSAGE ON THE SCREEN THAT SAY SERVICE AIRBAG (BUT THEY HADN'T DEPLOYED). I COULD SMELL SOMETHING BURNING, THE VEHICLE WAS SMOKING AND I COULD HEAR SOMETHING POPPING, I GOT OUT TO ASSESS THE DAMAGE AND MY VEHICLE WAS ON FIRE. THE VEHICLE ENDED UP BEING A TOTAL LOSS.. THIS IS HAPPENED IN GA AND THE STATE PATROL DID THE POLICE REPORT.

BLIND SIDE ALERT ACTIVATES WHEN IT IS RAINING AND THERE ARE NO CARS NEARBY. THIS ONLY OCCURS WHEN RAINING. NO CODES ARE THROWN SO DEALER SERVICE WON'T TROUBLESHOOT. THIS CAN ONLY BE REPRODUCED ON A HIGHWAY OR PARKWAY, WHEN IT IS RAINING AND NO OTHER CARS ARE NEARBY. CANNOT BE REPRODUCED ON REGULAR STREETS WITH OTHER CARS AROUND. I'VE HAD MY CAR IN TO THE DEALER SERVICE 3 TIMES, ALL WITH THE SAME RESULTS. NO CODES IN THE COMPUTER AND CANNOT REPRODUCE. THE SERVICE DEPARTMENT ONLY TESTS ON THE LOCAL STREETS. THERE ARE OTHER CARS AROUND, SO HOW CAN THIS BE AN ACCURATE TEST???