There are 3 stored owner reports matching the steering leading-label group for the 2020 GMC Yukon XL in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 3 of 3 matching reports.
Open the full vehicle complaint log (all categories)Driving on the highway when the steering warning light came on and then I had a loss of complete steering on the highway. Somehow was able to get off the highway but not completely off the road. Back end of the vehicle was still in harms way I could not turn that wheel at all this is a complete safety issue and could have easily caused an accident and could have been deadly. There was no warning before that just went out while driving at highway speeds on the highway. Also had to wait two hours for a tow. Vehicle is currently being diagnosed at the dealer and will provide all receipts once completed. This is an issue that needs to be addressed. Huge safety concen
I was driving down the highway, and my wife and I decided to stop at Costco to get protein bars and gas for the drive home. We also had a [XXX] , [XXX] old, and [XXX] in the car. As we were approaching the end of the exit ramp at approximately 30 miles per hour, the engine jerked the car two or three times then died. When it died, I lost power steering and the car slammed to a stop. The car also displayed an alert about my tow breaking system. I tried to restart it, and smoke began rising from my engine bay. I stopped trying to restart, and got my family onto the hill beside the exit while waiting for a tow. The tech at the GMC dealer stated that the engine had seized on me while driving. The cam shaft can rotate a small amount one way before getting blocked, and likewise the other way. Tech believes that the bearing is responsible, but will not be doing a tear down until September 2. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2020 GMC Yukon XL. The contact stated that the steering wheel was increasingly wobbly and was pulling 3-4 inches to the right or to the left, and the vehicle was difficult to steer while driving. The vehicle was taken to an independent mechanic, where it was diagnosed that the rack and pinion had failed and needed to be replaced. The mechanic contacted an unknown dealer, and the dealer informed the mechanic that the part to repair the vehicle was not available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 107,000.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Sep 13, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.