2018 GMC Yukon Complaint Log

MY VEHICLE HAS JUST OVER 55,000 MILES ON IT AND THE RIGHT FRONT SHOCK IS LEAKING. NOT VERY MANY MILES TO BE IN NEED OF A NEW SHOCK ON THE MOST EXPENSIVE SUSPENSION SYSTEM GM MAKES.

ON 3/20/21 I WENT OUT WITH THE FAMILY OUT GOT TO OUR DESTINATION WELL BUT WHEN I STARTED MY VEHICLE TO GO BACK HOME I GOT A MESSAGE ON THE DISPLAY "SERVICE POWER STEERING DRIVE WITH CARE" WHEN I WENT TO TURN THE STEERING WHEEL TO DRIVE I COULDN'T BECAUSE IT WAS TOO HARD, AFTER FIGHTING IT, I WAS ABLE TO DRIVE MY CAR BACK HOME WITH MY FAMILY IN IT. TODAY 3/22/21 I CALLED GMC TO DO A COMPLAINT AND ASK IF THERE IS A RECALL FOR THIS ISSUE ON THIS TYPE OF VEHICLE SINCE I DON'T HAVE ANY WARRANTY ANYMORE ON THE VEHICLE DUE TO PASSING THE 36 MONTHS BY 1 MONTH BUT NOT BY MILEAGE SINCE I HAVE 28500 MILES ON IT. I WAS TOLD BY THE GMC REPRESENTATIVE THAT AT THIS TIME GMC DOES NOT HAVE ANY RECALLS FOR THIS VIN NUMBER. AFTER DOING MUCH RESEARCH I FOUND THAT THIS IS A VERY RECURRING PROBLEM WITH GMC, CHEVROLET AND BUICK VEHICLES. ON THE PAST THEY HAVE DONE RECALLS FOR THIS TYPE OF PROBLEM BUT THE LOVELY AUTOMAKERS AND LOBBYIST ARE FINDING THE LOOP HOLES SO THEY ARE HELD ACCOUNTABLE FOR KNOWN MISTAKES UNTIL SOME FAMILY TRAGICALLY DIES IN AN ACCIDENT DUE TO AUTOMAKER NOT BEING HELD ACCOUNTABLE FOR KNOWN ISSUES. PLEASE DO SOMETHING ABOUT THIS ISSUE, TOOOOO MANY CUSTOMERS HAVING THIS ISSUE AND NO ACCOUNTABILITY ON AUTOMAKERS BEHALF.

AIR CONDITIONING CONDENSER REFRIGERANT LEAKED, PREVENTING AC FROM FUNCTIONING. COULD LEAD TO VISIBILITY ISSUES DUE TO DEFROSTER NOT FUNCTIONING PROPERLY. REPORTED PROBLEM IN NHTSA 10166241 (GM SPECIAL COVERAGE 17336), BUT VEHICLE HAD CONDENSER SHIELD USED AS 'SOLUTION' TO PROBLEM. STILL LEAKED AND GM WOULD NOT COVER REPAIR COSTS.

AIR CONDITIONING SYSTEM DOES NOT COOL THE AIR.

THE FRONT SHOCK ABSORBERS ON MY 2018 YUKON DENALI ARE LEAKING. THE CAR IS 2 YEARS OLD WITH APPROXIMATELY 67K MILES. GMC HAS THE ABSORBERS ON BACK ORDER AS THEY ARE APPARENTLY BEING REPLACED FREQUENTLY. I THINK THE SHOCK ABSORBERS HAVE DESIGN FAULTS THAT ASSURE THEY WILL NEED REPLACING WELL BEFORE THE NORMAL LIFE OF THE PRODUCT AND THEREFORE SHOULD BE RECALLED AND REPLACED WITH A BETTER PRODUCT. I CONTACTED GMC CUSTOMER CARE AND THEY OFFERED TO REPLACE THEM FOR $1,450 PLUS TAX WHICH IS NOT AN ADEQUATE SOLUTION - THEY SHOULD REPLACE THEM FOR FREE.

I WAS DRIVING MY VEHICLE AND EXITING THE HW. THE REAR WHEEL OF THE DRIVER SIDE BROKE OFF AND SEPARATED FROM THE CAR WHICH CAUSED MY CAR TO HIT THE CEMENT BEERIER ON FRONT AND THE SIDE OF THE DRIVER SIDE OF THE VEHICLE. THEN THE CAR TURNED 180 DEGREES AND HIT THE BEERIER ON THE PASSENGER SIDE AND THE REAR OF THE CAR. THE AIR BAGS NEVER DEPLOYED AND WE DISCOVERED THAT THE WHEEL BROOK OFF OF THE REAR AXE. NO DAMAGE TO THE WHEEL. SEVERAL INDUSTRY EXPORTS STATED THAT THIS SHOULD NEVER HAPPEN.

CAR IS NOT PERFORMING AS IT SHOULD

Side rear brake lights work intermittently, often cutting out and losing all power while driving.

LOSS OF BRAKE ASSIST AT SPEEDS UP TO 30MPH VACUUM PUMP WAS REPLACED AND REPROGRAMMED IF THE BRAKE MODULE AND STILL HAPPENING

BEEN SINCE DAY PNE OVER PAYMENT RANDOM CALL WRONG SIZE TIRES INSURANCE CLAIM THAT THEY SENT TO FIX AND CLUED THE PIECE AND A REFURBISHED PART PINT CHIPPED WHEN I TOOK IT FOR MAINTENANCE THEY DO OTHER NONSENSE VERY DISAPPOINTED IN THE AMOUNT PAID WITH DDOWNPAIMT SHOWING NO PAYMENT ON CREDIT REPORT ABOUT TO HIRE A LAWYER I WANT A NEW TRUCK FOR ALL THE MONEY AND TIME SPEND OVERTIME OR FIX IT DND I DON'T LIKE A NEW CAR TO HAVE A RECALL I HAVE KIDS

TL* THE CONTACT OWNS A 2018 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V761000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER PROVIDED CASE NUMBER: [XXX]. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DL PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NUMEROUS TIRES HAVE HAD SIDEWALL FAILURE. WE HAVE HAD TWO TIRES WITHING 8 MONTHS (7000 MILES).

MY FRONT END MAKES NOISES WHEN I TURN WHEEL OR STOP.I TOOK IT TWO THE CARMAX SERVICE DEPARTMENT AND THEY COULDN'T FIND ANYTHING WRONG.BUT IT'S STILL MAKING THE NOISE

THE CAR WAS PARKED, ALL OF A SUDDEN WE HEARD A BOOM AND THE REAR WINDOW HAD EXPLODED OUTWARD AND SHATTERED, WITH THE LATCH STILL ATTACHED TO THE REAR TAILGATE. THE HYDRAULIC ARMS WERE UP AND EXTENDED, INDICATING THE WINDOW HAD POSSIBLY TRIED TO OPEN, BUT DIDN'T UNLATCH, AND THEN SHATTERED. NOBODY WAS INSIDE THE VEHICLE OR HAD THE KEYS ON THEM, SO THE REAR TAILGATE WAS NOT ACTIVATED IN EITHER WAY.

TL* THE CONTACT OWNS A 2018 GMC YUKON. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE FORWARD COLLISION AVOIDANCE SYSTEM AND LANE DEPARTURE FUNCTION BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO GERRY LANE BUICK GMC (6615 FLORIDA BLVD, BATON ROUGE, LA 70806, (225) 341-5413) WHERE IT WAS DIAGNOSED THAT THE MODULE FOR THE FORWARD COLLISION AVOIDANCE SYSTEM AND LANE DEPARTURE ASSIST MODULE WERE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 30,800.

I brought my 2018 yukon denali to dealer to see if there was a recall on the transmission. Warm or cold didn't matter because the truck jerks and slips constantly. Even when decelerating it will shift wrong and clunk. I have been complaining about this since the first year I bought it. This truck is a safety hazard when crossing traffic while turning. I have been to the gmc dealer many times and no recall.

I WAS DRIVING MY 2018 YUKON DENALI ON A 3 LANE INTERSTATE WITH GM'S NEW ADAPTIVE CRUISE CONTROL TURNED ON.. ANOTHER DRIVER CUT IN FRONT OF ME FROM THE RIGHT. ADAPTIVE CRUISE SLAMMED ON THE BRAKES ALMOST CAUSING A REAR-END ACCIDENT BY OVERCOMPENSATING. THIS HAPPENED MORE THAN ONCE ON A 2000 MILE TRIP IN DIFFERENT TRAFFIC CONDITIONS. IN CONTACTING MY DEALER, THEY CALLED GM AND WERE TOLD IT COULD NOT BE FIXED BECAUSE OF EXTENSIVE SUPPOSED CHANGES TO THE VEHICLE. HOWEVER, OTHER GM VEHICLES HAVE A SHUTOFF THAT WOULD ELIMINATE ADAPTIVE CRUISE AND LET YOU NORMALLY OPERATE CRUISE CONTROL. I WAS THEN TOLD BY THE DEALER THAT I WOULD NEED TO CONTACT GM DIRECTLY. THE CASE NUMBER IS 8-4468390871. IN PURSUING THIS WITH SEVERAL GM REPRESENTATIVES, THEY CLAIM THERE IS NO FIX WITHOUT EXTENSIVE CHANGES IN SOFTWARE, WIRING, AND PROGRAMMING. BUT ALSO REVEALED THEY RECOGNIZED IT IS A PROBLEM AND HAVE PROVIDED A SHUTOFF ON FUTURE GM YUKON DENALI VEHICLES. IRONICALLY, THIS FIX IS ALREADY ON A BUICK ENVISION, ACADIA, AND POSSIBLY A CHEVY EQUINOX. GM'S RESPONSE IS TO SPEND MY MONEY ON A NEW VEHICLE TO FIX THEIR PROBLEM. MY VEHICLE ONLY HAS 2300 MILES ON IT. I CONSIDER THIS ADAPTIVE CRUISE FEATURE AN ACCIDENT WAITING TO HAPPEN WITH DRIVERS NOT EXPECTING THE RADICAL BRAKING AS WELL AS OTHER DRIVERS NOT EXPECTING IT, THUS POSSIBLY CAUSING CHAIN REACTION CRASHES.

WHEN RUNNING FROM TIME TO TIME, THE SERVICE STABILITRAK MESSAGE APPEARS AND THE ABS LIGHT MOMENTARILY APPEARS AND DISAPPEARS, AND THE AGENT WAS DETECTED, BUT THE DEFECT WAS NOT DISCOVERED, AND IN THE DETECTION OF MY FRIEND'S DEVICE, CODE C0800 APPEARED, BUT THE AGENT REFUSED TO LOOK FOR THE DEFECT IN THE CODE WHEN I EXPLAINED IT TO THEM, AND I STILL WAIT WHEN IT WILL COME BACK AND WORRY