2023 GMC Yukon Driver Assist & ADAS Problems

What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle experienced a malfunction associated with a failed Over-The-Air (OTA) software update affecting electronic control modules. The (ECM), (BCM), and related electronic systems appeared to lose stability during operation. The vehicle attempted to reboot while being driven and displayed multiple system warnings. The vehicle is currently at the dealership and is available for inspection upon request. How was your safety or the safety of others put at risk?While driving, the vehicle began malfunctioning and attempting system reboots. The dashboard flickered, warning lights, and the vehicle exhibited unstable behavior. During a prior event, the vehicle experienced unintended acceleration and abrupt deceleration. This created a risk of loss of vehicle control, particularly in traffic. I have small children in this vehicle, and the unpredictable electronic behavior while in motion posed a significant safety concern. Has the problem been reproduced or confirmed by a dealer or independent service center? The dealership confirmed that a previous event was caused by a failed OTA software update. The vehicle has since malfunctioned again while driving and has been taken back to the dealership for further inspection. The dealership has acknowledged module instability and opened a TAK case with the manufacturer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been inspected by GMC1 dealership. A case has been opened with GM Customer Care. No police or insurance reports. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? 9 days prior to the first major malfunction, the check engine light illuminate. On April 1, the check engine light re-appeared and the vehicle attempted to reboot again while driving.

The contact owns a 2023 GMC Yukon. The contact stated that while reversing, the rearview camera failed to display an image, compromising the back-over prevention system. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 800.

The contact owns a 2023 GMC Yukon. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance sensor failed to function as intended. The contact stated that the failure occurred while exiting a parking space. The contact stated that the images on the screen displayed a wider distance between the two vehicles. The contact stated that because of the failure, the passenger’s side rear bumper crashed into the front driver’s side bumper of another vehicle. The vehicle was taken to the dealer. The vehicle was repaired. The failure reoccurred. In addition, the contact stated that the Forward Collision Avoidance sensor and the back-over prevention camera system were not functioning as intended. The contact stated that the failure had occurred while reversing and while driving forward. The contact stated that the images were displayed at an incorrect distance. The contact stated that the failure was persistent. The dealer was made aware of the failure; however, the contact was informed that the repair was not covered under an unknown recall. The manufacturer was not made aware of the failure. The failure mileage was unknown.