2001 Honda Accord Complaint Log

TL* - THE CONTACT OWNS 2001 HONDA ACCORD. THE CONTACT STATED THAT THERE WAS A SAFETY RECALL ON THE IGNITION SWITCH, BUT IT DID NOT APPLY TO THIS VEHICLE DUE TO THE VIN. THE CONTACT STATED THAT THE VEHICLE SHUT OFF IN TRAFFIC AS THOUGH HE HAD TURNED THE IGNITION OFF, AND IT HAPPENED ON 2 DIFFERENT OCCASIONS. THE CONTACT WAS DRIVING AT 15 - 20 MPH WHEN THE FAILURE OCCURRED. THE CONTACT STATED THAT ON ONE OF THE OCCASIONS THE DRIVER BEHIND HIM HAD TO SLAM ON THE BRAKES TO AVOID HITTING HIM. ON EACH OCCASION THE WEATHER WAS NICE. HE H HAD THE IGNITION SWITCH REPAIRED ON 03/12/2007, AND THE PROBLEM DID NOT RECUR. THE CURRENT MILEAGE WAS 67,504.*AK UPDATE 4/9 *TR

I STARTED MY VEHICLE AND PUT IT IN REVERSE. THE PEDAL RESISTED AND WOULD NOT DEPRESS. I TAPPED IT LIGHTLY AND WITHOUT WARNING THE VEHICLE SHOT BACKWARDS AT HIGH SPEED, ACCELERATING UNCONTROLLABLY. AS IT ACCELERATED BACKWARDS, I SIDE SWIPED THE NEIGHBOR'S VEHICLE. THE VEHICLE PROCEEDED BACKWARDS STRIKING THE FRONT OF ANOTHER NEIGHBORS CONDO. AFTER STRIKING THE CONDO, THE ENGINE CONTINUED TO RACE AT HIGH RPMS AND CONTINUED TO TRY AND SURGE BACKWARDS. SMOKE BEGAN TO COME FROM THE FRONT OF VEHICLE, APPARENTLY FROM TIRES THAT WERE STILL ROTATING. WITHOUT WARNING, THE VEHICLE ACCELERATED FORWARD AT HIGH SPEED. THE VEHICLE HIT AND JUMPED OVER A CURBED ISLAND IN THE LOT. THE VEHICLE STOPPED ITS SUDDEN ACCELERATION AND CAME TO A STOP ACROSS THE PARKING LOT. THE POLICE ARRIVED AT THE SCENE AND TOOK A REPORT AND PICTURES. OFFICER COMSTOCK CONDUCTED A QUERY ON "UNCONTROLLED ACCELERATION" AND FOUND NUMEROUS REPORTS OF VEHICLES ACCELERATING UNCONTROLLABLY. HE FOUND SEVERAL REFERENCES TO IT POSSIBLY BEING TIED TO THE "CRUISE CONTROL". HE ADVISED ME TO HAVE THE VEHICLE TOWED TO A HONDA DEALERSHIP FOR INSPECTION. HE ADVISED NOT TO OPERATE THE VEHICLE FOR SAFETY REASONS. THE VEHICLE WAS INSPECTED BY HONDA REPS. I EXPRESSED CONCERN THAT THE VEHICLE WAS NOT SAFE TO DRIVE AS EVIDENT BY THE POLICE REPORT, PICTURES AND PROPERTY DAMAGE. THEY WERE NOT CONCERNED AND STATED THERE WAS NO SAFETY ISSUE. I AM SHOCKED THAT THEY DID NOT TAKE THE POLICE REPORT AND PICTURES SERIOUSLY ENOUGH TO TAKE THIS VEHICLE OFF THE ROAD. I WOULD LIKE TO STATE THAT THE DAY BEFORE THE ACCIDENT, I WAS TEACHING AT THE MIDDLE SCHOOL. IF THIS HAPPENED THE DAY BEFORE, I MOST LIKELY WOULD HAVE MOWED DOWN AND POSSIBLY KILLED MIDDLE SCHOOL CHILDREN. THE ISSUE IS NOT WHETHER HONDA FOUND PROOF OF THE MALFUNCTION BUT THE MALFUNCTION DID OCCUR. MORALLY AND ETHICALLY, I CAN NOT DRIVE THIS VEHICLE AND PUT OTHER DRIVERS INCLUDING MYSELF AT RISK. THIS IS A SERIOUS AND POTENTIALLY DEADLY MATTER AND HONDA CLEARLY IS NOT CONCERNED. *JB

MY CAR WAS PARKED FOR TWO WEEKS, AS I JUST PURCHASED ANOTHER VEHICLE. I WENT TO DRIVE MY 2001 HONDA ACCORD EX SEDAN AND ALL OF MY LIGHTS ON THE INSTRUMENT PANEL WERE LIT AND THE CAR WAS MAKING A FUNNY NOISE. AFTER TOWING THE VEHICLE TO THE SHOP I WAS TOLD MY ALTERNATOR BRACKET BOLT HAD BROKEN OFF INSIDE. AFTER RESEARCHING ONLINE I FOUND A COUPLE OF COMPLAINTS IN REGARD TO THE SAME ISSUE: BROKEN ALTERNATOR BRACKET OR LOWER MOUNTING BOLT. HONDA. TECH LINE SUMMARY. *TT HTTP://WWW.LEMONLAWSPECIALISTS.COM/TSB/HONDA.HTML # TSB #05012004 -- BROKEN ALTERNATOR BRACKET OR BRACKET MOUNTING BOLT. *NM (NHTSA ID #10013977, MAY 01 2004) HTTP://WWW.CARCOMPLAINTS.COM/HONDA/ACCORD/2001/TSBS.SHTML. *JB

THE SRS LIGHT TURNED ON LAST WEEK AT 75000 MILES, AND I KNOW THAT IT IS RELATED TO THE AIRBAG RESTRAINT SYSTEM. MY HUSBAND HAD THE SAME PROBLEM COUPLE OF YEARS AGO , AND THE DEALER TOLD HIM THAT THE USE OF CELLOPHANE MAY HAVE CAUSED THE SYSTEM TO MALFUNCTION. THE DEALER FIXED IT FOR FREE BECAUSE THE CAR WAS STILL UNDER THE 36000 MILE WARRANTY. AFTER DOING SOME INVESTIGATION I FOUND OUT THAT THIS PROBLEM WAS VERY COMMON FOR THE 2001 MODELS. I ALSO FOUND OUT THAT THIS PROBLEM WAS VERY COSTLY AND WAS NO LONGER UNDER WARRANTY. I GOT INTO A CAR ACCIDENT IN MARCH 2007, THE FRONT END OF MY CAR SLID INTO A SNOW BANK, AND I AM THANKFUL THAT THE DAMAGE WAS NOT MAJOR. THE AIR BAGS NEVER DEPLOYED . THE SRS LIGHT TURNED ON A COUPLE OF WEEKS AFTER THE ACCIDENT, AND I WAS NOT SURE IF I EVER HAD ANY PROTECTION AT THE TIME OF THE ACCIDENT, SINCE THE AIRBAGS NEVER DEPLOYED. NOW EVERY TIME I GET INTO MY CAR I AM VERY NERVOUS BECAUSE MY LIFE BEHIND THE WHEEL OF THIS HONDA WAS AT STAKE. I DO NOT HAVE ANY MONEY TO BUY ANOTHER CAR OR FIX GET THE CURRENT ISSUE. HONDA SHOULD ISSUE A RECALL ON THIS!! PEOPLES LIVES WERE IN DANGER WHEN THEY WERE ON THE ROAD, AND THIS SHOULD NOT BE TAKEN LIGHTLY BY ANYONE. I AM A MOTHER, A WIFE, A SISTER, AND A DAUGHTER. MY LIFE HAS VALUE. PLEASE LOOK INTO THIS. THANK YOU . *AK

THE HONDA ACCORD ENTERED A TURN LANE AND BEGAN DECREASING SPEED DUE TO A RED TRAFFIC LIGHT WHEN AT THE SAME TIME A TRUCK DRIVEN BY A TEENAGE BOY EXCESSIVELY ACCELERATED WHILE EXITING A GAS STATION AND SPUN OUT OF CONTROL. THE TRUCK CRASHED INTO THE HONDA ACCORD CAUSING MAJOR DAMAGE TO THE FRONT AND DRIVER SIDE/FRONT OF CAR. THE RADIATOR AND ENGINE WERE PUSHED BACK TOWARD THE DRIVER. THE CAR COULD NOT BE DRIVEN FOLLOWING THE ACCIDENT. NONE OF THE AIR BAGS DEPLOYED. THE ESTIMATED SPEED OF THE HONDA AT THE TIME OF THE COLLISION WAS 20 - 25 MPH. THE CAR IS AT THE DEALERSHIP AWAITING INSURANCE REVIEW TO DETERMINE IF CAN BE REPAIRED. *NM

TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2001 HONDA ACCORD WITH 83932 FAILURE MILEAG AT 35 MPH SHE TURNED THE HEAT ON, AND THE NEXT THING SHE REMEMBERED WAS BEING PULLED FROM THE WRECKAGE. THE CONTACT WAS TOLD THAT THE VEHICLE FLIPPED, SHE WAS UNCONSCIOUS AND THE AIRBAG DEPLOYED. THE CONTACT STATED THAT SOMETHING HAPPENED TO THE VEHICLE BEFORE THE CRASH, BUT SHE DID NOT KNOW WHAT. THE VEHICLE SUSTAINED A SUBSTANTIAL AMOUNT OF DAMAGE. THE CONTACT WAS INJURED. *AK

HONDA ACCORD 2001. SRS INDICATOR LIGHT ON FOR MONTHS NOW WITH NO APPARENT TRIGGER (NO ACCIDENTS, PREVIOUS AIRBAG DEPLOYMENT). BROUGHT TO HONDA DEALER - CHARGED $90 DIAGNOSTICS WHICH RESULTED THAT AIRBAG CONTROL UNIT WAS BROKEN. REPLACED AT OUTSIDE MECHANIC WITH ORIGINAL HONDA PARTS FOR $400, HOWEVER SRS LIGHT REMAINED ON DESPITE CORRECTING STATED DIAGNOSTIC PROBLEM. ARGUED TO RETURN PART BECAUSE PROBLEM WAS NOT RESOLVED, WHICH WAS FINALLY DONE, BUT DEALERSHIP STATES THAT NEEDS ANOTHER $90 DIAGNOSTIC TO FIND THE PROBLEM AGAIN - BACK TO SQUARE ONE. CONCERNED WITH SAFETY ISSUE OF AIRBAGS NOT DEPLOYED IN CASE OF AN ACCIDENT, WHICH APPEARS TO HAVE OCCURRED TO OTHER CONSUMERS. VERY CONCERNED WITH REGARDS HONDA COMPANY IN THEIR LACK OF CONCERN WITH THEIR PRODUCT AND SAFETY OF THEIR CONSUMERS! *JB

ODOMETER LIGHT DOES NOT COME ON. DEALERSHIP SAID THAT THIS IS NOT A RECALL FOR MY [2001 HONDA ACCORD.[ RECALL ID 04V256000]. THIS COULD CAUSE ALL INSTRUMENT PANEL LIGHTS TO FAIL. *TR

SRS AIR BAG SENSOR FAULTY, POSSIBLE RISK OF INJURY OR EVEN DEATH DUE TO FAULTY AIR BAG DEPLOYMENT. *NM

SUPPLEMENTAL RESTRAINT SYSTEM BECOMES INOPERATIVE FOR SEVERAL REASONS, POSSIBLY INCLUDING WEAK BATTERY, CELL PHONE USE, PLACEMENT OF LIGHTWEIGHT PACKAGE ON FRONT PASSENGER SEAT. DEALER WAS INTENT ON COLLECTING SCANNER FEE CLAIMING NO WARRANTY RESPONSIBILITY ON A TEMPORARY ERROR MESSAGE. I OFFERED TO BUY A REPLACEMENT BATTERY AT ABOVE MARKET RATE IF DEALER WOULD ABSORB THE SCANNER CHARGE. DEALER DECLINED AND URGED ME TO LEAVE AND NEVER RETURN. *JB

ON NUMEROUS OCCASIONS, THE ABS WARNING LIGHT HAS ILLUMINATED FOR NO APPARENT REASON. TO HONDA'S CREDIT, THEY HAVE LOOKED OVER THE VEHICLE A NUMBER OF TIMES AND PULLED CODES, BUT NO OBVIOUS DEFECTS WERE FOUND. THE CODES WERE RESET. THE PROBLEM PRESENTS MORE IN COLDER WEATHER. RECENTLY, HOWEVER, THE ISSUE HAS COME WITH THE RED BRAKE WARNING LIGHT. NO OBVIOUS ISSUES (LEAKS, FLUID LEVEL, SPONGY FEEL, ETC.) HAVE BEEN DETECTED. THE LIGHT CAN BE COAXED INTO GOING OFF BY RESTARTING THE VEHICLE (SOMETIMES) AND OTHER TIMES IT WILL GO OFF BY ITSELF - USUALLY LEAVING THE ABS WARNING LIGHT ON. THE PROBLEM, AGAIN, PRESENTS ITSELF MORE IN COLD WEATHER, AND APPEARS TO BE ELECTRICAL. WHILE THE BRAKES APPEAR TO WORK AND LOOK EXCELLENT MECHANICALLY, IT IS UNNERVING THAT THE ISSUE HAS THUS FAR BEEN UNDIAGNOSED AND RESOLVED BY HONDA. *JB

I BOUGHT SET OF YOKOHAMA TIRES IN DECEMBER 06 FROM TIRE KINGDOM. SOON AFTER INSTALLATION I HAD A "FLAT TIRE" ON TRIP FROM FLORIDA TO NEW JERSEY (MY HOME). I FOUND A TIRE KINGDOM STORE IN THE CAROLINAS, LUCKILY. THEY REPLACED THE TIRE VALVE. IN 2 YEAR+ SINCE THEN I HAVE HAD AT LEAST 4-5-6 FLAT TIRES, ALWAYS THE VALVE, RATHER THAN A PUNCTURE. I DON'T KNOW WHY IT TOOK ME SO LONG TO PUT 2 AND 2 TOGETHER, BUT WHEN MOST RECENT FAILURE OCCURRED (LAST WEEK, AGAIN VALVE FAILURE) I DID SOME RESEARCH AND DISCOVERED THE RE-CALL OF DILL VALVES. I CALLED DILL TO SEE WHAT KIND OF COMPENSATION I CAN GET. NOT MUCH ($ 4.00/PER INCIDENT !!! ) I DON'T KNOW WHAT I'M HOPING TO GET. I AM UPSET AND DISAPPOINTED ABOUT THIS, BUT I GUESS I'M LUCKY I DIDN'T HAVE SERIOUS ACCIDENT DURING THESE MANY TIRE FAILURES. DOES NHTSA HAVE ANY COMMENT OR RECOMMENDATIONS? *TR

I HAVE A 2001 HONDA ACCORD. MY SRS LIGHT HAS BEEN ON AND MY HORN DOES NOT WORK. ACCORDING TO NHTSA DEFECT INVESTIGATION #PE05043, "IN MARCH 2006, HONDA ISSUED A SERVICE BULLETIN (06-009) TO EXTEND THE WARRANTY ON SRS ILLUMINATION AND OPDS ISSUES TO 10 YEARS OR 150,000 MILES " MY CURRENT MILEAGE IS 86,000 MILES AND WE HAVE OWNED THE VEHICLE FOR LESS THAN 10 YEARS. I DID NOT RECEIVE A NOTIFICATION LETTER AND WHEN I CALLED HONDA SF TODAY TO INQUIRE, THEY TOLD ME THAT THE SERVICE WAS NOT COVERED UNDER WARRANTY. IF MY VEHICLE MEETS THE CRITERIA SPECIFIED IN YOUR REPORT, WHY IS THE DEALERSHIP NOT HONORING THEIR WARRANTY EXTENSION? TODAY, THE MAINTENANCE DEPT AT SF HONDA SUGGESTED THAT THE HORN WAS CONNECTED TO THE AIRBAG ELECTRONIC SENSORS AND THAT IF I WANTED TO FIX THE PROBLEM, THAT NO PART OF SERVICE WOULD BE COVERED UNDER WARRANTY. I UNDERSTAND THAT IN INVESTIGATION #PE05043, YOU HAVE NOT TESTED TO SEE IF THIS DEFECT IS A VALID SAFETY ISSUE. ARE THERE ANY CURRENT TESTS THAT COMPARE THE SAFETY STANDARDS BETWEEN HAVING A FUNCTIONING AIRBAG AND SEAT BELT VERSES JUST A FUNCTIONING SEAT BELT? I DON'T THINK IT'S RIGHT THAT I SHOULD PAY $1500 TO FIX THIS. I SHOULD NOT WORRY ABOUT GETTING INTO A CRASH ESPECIALLY IF THE CAR SHOULD STILL BE COVERED UNDER THE WARRANTY EXTENSION. ANYWAY, TO SUM IT UP. 1. I WANT HONDA TO HONOR THE WARRANTY EXTENSION PER YOUR INVESTIGATION AND I WANT HONDA TO REPAIR MY VEHICLE FOR FREE. 2. I WANT YOU TO INVESTIGATE TO FIND OUT WHY HONDA IS NOT HONORING THE WARRANTY EXTENSION FOR MYSELF AND POSSIBLY FOR OTHER PEOPLE. 3. I WANT YOU TO INVESTIGATE THE SAFETY IMPLICATIONS OF THIS FAULTY SRS SYSTEM AND TAKE APPROPRIATE ACTION TO PREVENT SERIOUS INJURY TO CURRENT HONDA OWNERS. THANK YOU FOR YOUR TIME AND COMMITMENT TO SAFETY. *JB

MY SON HAD AN ACCIDENT WHILE DRIVING MY 2001 HONDA ACCORD. THE DRIVER AIRBAG DID NOT DEPLOY, BUT THE PASSENGER AIRBAG DID DEPLOY, EVEN THOUGH THERE WAS NOT A PASSENGER IN THE VEHICLE. ALSO, THE SEAT BELTS LOCKED UP. THE ACCIDENT WAS ON 12-2-06 AND I HAVE TRIED TWO DIFFERENT DEALERSHIPS TO FIND OUT WHY THE DRIVER AIRBAG DID NOT DEPLOY. THEY WILL NOT GIVE ME AN EXPLAINATION AND THEY WILL NOT FIX THE SEATBELTS UNTIL I REPLACE THE AIRBAGS, WHICH I CANNOT AFFORD.

2001 HONDA ACCORD SRS LIGHT CAME ON WITH NO REASON AND STAYED ON. *NM

TL* - THE CONTACT SAID THAT DASH LIGHT (MULTIPLEX CONTROL UNIT) FOR THE INSTRUMENT PANEL LIGHT IS BROKEN. IT IS PART OF A SAFETY RECALL 04V256000, COMPONENT INTERIOR LIGHTING. THE DEALER TOLD THE CONTACT THAT HER VIN NUMBER IS NOT INCLUDED IN THE CAMPAIGN. THE CONTACT CAN'T READ HER INSTRUMENT PANEL AT NIGHT. THE CONTACT WOULD LIKE TO BE INCLUDED IN THE CAMPAIGN SO THAT HER VEHICLE CAN BE FIXED.

DT*: THE CONTACT STATED WHILE DRIVING 40 MPH, ANOTHER VEHICLE PULLED OUT IN FRONT OF THE CONTACT CAUSING A CRASH. THE AIR BAGS DID NOT DEPLOY. BOTH OCCUPANTS IN THE VEHICLE SUSTAINED MINOR INJURIES AND A POLICE REPORT WAS TAKEN. THE VEHICLE WAS TOWED TO A SALVAGE YARD. LATER, THE INSURANCE COMPANY DEEMED THE VEHICLE TOTALED. THE DEALER WAS NOT CONTACTED. UPDATED 12/28/06. *JB

MY HONDA 2001 ACCORD EX STARTS TO SHOW SRS LIGHT ON. SEARCHING THE INTERNET, MANY PEOPLE HAVE THE SAME PROBLEM FOR NO APPARENT REASON. THIS IS A BIG SAFETY ISSUE. THE CAR IS UNDER 60000 MILES. HONDA SHOULD HAVE A RECALL ON THIS CAR. *JB

MY 2001 HONDA ACCORD HAS SOME "ENGINE SHUT OFF" PROBLEM WHICH I HAVE HAD THE DEALER LOOK AT AND THEY DID NOT FIND ANY PROBLEMS. I HAVE HAD A FRIEND THAT HAS HAD THE SAME PROBLEM AND IT TURNED OUT TO BE THE "IGNITION SWITCH", BUT HIS CAR IS A 1999 HONDA ACCORD. HE THEN SHOWED ME THIS RECALL ON HIS CAR ABOUT IT. THE RECALL READ, AKE : HONDA MODEL : ACCORD YEAR : 1999 MANUFACTURER : AMERICAN HONDA MOTOR CO. NHTSA CAMPAIGN ID NUMBER : 02V120000 RECALL DATE : MAY 13, 2002 COMPONENT: ELECTRICAL SYSTEM:IGNITION:SWITCH POTENTIAL NUMBER OF UNITS AFFECTED : 1000000 SUMMARY: ON CERTAIN SEDANS, COUPES, HATCHBACKS, AND SPORT UTILITY VEHICLES, ELECTRICAL CONTACTS IN THE IGNITION SWITCH CAN DEGRADE DUE TO THE HIGH ELECTRICAL CURRENT PASSING THROUGH THE SWITCH WHEN THE VEHICLE IS STARTED. CONSEQUENCE: WORN CONTACTS COULD CAUSE THE ENGINE TO STALL WITHOUT WARNING, INCREASING THE RISK OF A CRASH. REMEDY: DEALERS WILL REPLACE THE IGNITION SWITCH. OWNER NOTIFICATION BEGAN JUNE 14, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT HONDA AT 1-800-999-1009 OR ACURA AT 1-800-382-2238. HTTP://WWW-ODI.NHTSA.DOT.GOV/CARS/PROBLEMS/RECALLS/RESULTS.CFM AS OF TODAY THE CAR HAS NOT YET BEEN FIXED BECAUSE THE DEALER TOLD ME THAT THEY HAVE TO SEE AND HAVE THE PROBLEM HAPPEN TO THEM. I DON'T KNOW WHEN IT WILL HAPPEN, AFTER IT HAPPENS THE CAR WON'T START AND WHEN IT SITS FOR A LITTLE BIT IT STARTS UP. SO BUY THE TIME THE DEALER LOOK AT IT ,IT IS RUNNING FINE. OVER TIME IT IS JUST GETTING WORSE AND MORE FREQUENTLY. I HAVE SHOULD THEM THIS RECALL AND THEY HAVE TOLD ME THAT ALL GOOD BUT THEY CANT DO ANYTHING WITH IT WITH OUT SEEING IT FOR THEMSELVES. SO AT THIS POINT I HAVE TO LIVE WITH IT. BECAUSE IF I FIX IT MYSELF I WILL CANCEL MY EXTENDED AUTO WARRANTY. TRENTON FISHER. *NM

1. BOUGHT THE 01 HONDA ACCORD LX 4 CYL FROM DUVAL HONDA IN JACKSONVILLE FL, WITH THE TRANSMISSION BARELY SLIPPING. 2. THE TRANSMISSION SLIPS FOR ABOUT 5 TO 8 SECONDS BETWEEN GEARS AND KNOCKS IN AND OUT OF GEAR. 3. NOTHING DONE TO FIX IT. TRIED CHANGING THE TRANSMISSION FLUID BUT THAT DOESN'T HELP. I HEARD THAT HONDA OF AMERICA WILL PAY FOR THE TRANSMISSION BUT NOT THE LABOR. IS THIS TRUE? *NM

DT*: THE CONTACT STATED AT 72,000 MILES, THE TRANSMISSION BEGAN SLIPPING. THE DEALERSHIP REPLACED THE TRANSMISSION. THEN AT 106,000 MILES, WHILE AT A TOLL BOOTH, THE VEHICLE WOULD NOT GO INTO GEAR. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHO DETERMINED THE TRANSMISSION NEEDED TO BE REPLACED.

DT*: THE CONTACT STATED AFTER THE VEHICLE WAS PUT IN REVERSE, A CLUNK WAS HEARD. THE CONTACT THEN REVERSED AND COULD NOT STOP WHICH RESULTED IN THE VEHICLE HITTING A POLE. THE VEHICLE WAS PUT IN DRIVE AND ACCELERATED UNCONTROLLABLY. THE VEHICLE HIT A BUILDING. THERE WAS MINOR DAMAGE TO THE VEHICLE AND BUILDING. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE A REBUILT TRANSMISSION WAS INSTALLED.

DT*: THE CONTACT STATED THE AIR BAG LIGHT ILLUMINATED. THE DEALERSHIP DETERMINED THE CONTROL MODULE WAS BAD AND THE AIR BAG WOULD NOT DEPLOY DURING AN ACCIDENT.

I HAVE HAD CONTINUOUS PROBLEMS WITH MY 2001 HONDA ACCORD WITH THE EMERGENCY LIGHTS. FIRST THE EMERGENCY BRAKE LIGHT WOULDN'T TURN OFF, AND THE DEALERSHIP SUPPOSEDLY FIXED IT. IT CAME ON AGAIN JUST A FEW WEEKS LATER. I ENDED UP TAKING IT TO ANOTHER SHOP TO BE FIXED. THE SRS LIGHT KEPT COMING ON, AND IT WAS SUPPOSE TO BE FIXED. NOW IT HAS COME ON AND STAYED ON, AND THE DEALERSHIP REFUSES TO TAKE CARE OF IT WITHOUT CHARGING ME AN EXORBITANT AMOUNT JUST TO A DIAGNOSTIC TEST. I THINK THEY SHOULD FIX THESE PROBLEMS AT NOT COST TO THE CUSTOMER. *JB

TL*THE CONTACT OWNS A 2001 HONDA ACCORD. THE VEHICLE HAS B.F. GOODRICH TIRES. WHILE THE VEHICLE WAS BEING SERVICED FOR A ROUTINE INSPECTION, THE TIRE COMPANY DISCOVERED THAT ALL FOUR REPLACEMENT TIRES WERE CRACKING INBETWEEN THE TREAD. ALL FOUR TIRES WERE REPLACED WITH THE SAME MAKE AND BRAND OF TIRE. APPROXIMATELY 23,000 MILES LATER, THE FAILURE RECURRED WITH ALL FOUR REPLACEMENT TIRES. THE REPLACEMENT TIRES NEED TO BE REPLACED AT THE CONTACT'S EXPENSE. THE TIRE LINE AND SIZE WERE UNKNOWN. THE CURRENT MILEAGE WAS 90,000 AND FIRST FAILURE MILEAGE WAS 67,000. UPDATED 07/10/08. *LJ UPDATED 07/08/08

THE LAST 6 MONTHS, THE CAR HAS BEEN RIDING ROUGH. THE CHECK ENGINE LIGHT, TCS LIGHT AND THE D4 LIGHT KEPT COMING ON. I HAD THE IDLE VALVE REPLACED AND IT WAS RIDING FINE FROM THERE. I MENTIONED SOME OF THE SYMPTOMS TO A FRIEND AND FOUND THAT HE AND ANOTHER PERSON HE KNOWS WHO HAS THE SAME MAKE AND MODEL HAD THE SAME PROBLEM. HE EXPLAINED THAT HONDA HAD EXTENDED THE WARRANTY ON THE TRANSMISSIONS FOR 2001 V6 MODELS AND THAT I SHOULD CONTACT THE CUSTOMER SERVICE LINE IN CA. APPARENTLY THERE HAD BEEN MANY COMPLAINTS/PROBLEMS WITH THE TRANSMISSION IN THE 2001 HONDA. I CALLED THE 800# AND THE REPRESENTATIVE EXPLAINED TO ME THAT MY CAR COULD NOT BE COVERED SINCE THE SPEEDOMETER/ODOMETER HAD BEEN CHANGED - I DIDN'T KNOW THE EXACT MILEAGE ON THE CAR. I EXPLAINED TO HER THAT THE HONDA DEALERSHIP CHANGED THE SPEEDOMETER/ODOMETER WITHOUT UPDATING THE MILEAGE AND I SHOULD NOT BE PENALIZED FOR NOT KNOWING THE MILEAGE. 1. FAILURE IS IN THE TRANSMISSION 2. I THINK MY CAR IS PAST THE EXTENDED WARRANTY PERIOD 3. I WAS NEVER NOTIFIED ABOUT THE POSSIBLE PROBLEM WITH THE TRANSMISSION. 4. NOTHING HAS BEEN DONE TO DATE. *JB

IN 2006 HONDA ISSUED AN EXTENDED WARRANTY ON THE TRANSMISSION DUE TO THE MANY COMPLAINTS/FAILURES. SHORTLY THEREAFTER WE STARTED EXPERIENCING SLIPPING/MISSING GEARS AND TOOK IT TO KLEIN HONDA IN EVERETT WHERE WE PURCHASED IT. THEY RAN THE DIAGNOSTIC AND TOLD US THAT IT WASN'T BAD ENOUGH TO WARRANT A REPLACEMENT. SINCE THEN IT HAS SLOWLY GOTTEN WORSE TO THE POINT WHERE IT IS BECOMING A SAFETY ISSUE BECAUSE WE NEVER REALLY KNOW IF IT IS GOING TO CATCH AND ACTUALLY GO OR WHEN IT WILL JUST DECIDE TO STALL. NOW OF COURSE IT IS PAST THE EXTENDED WARRANTY AND THE DEALER REFUSES TO FIX IT. *TR

I HAVE A 2001 WHITE HONDA ACCORD. I PURCHASED THE CAR USED IN JULY 2004 AND IT WAS PURCHASED FROM A HONDA DEALERSHIP. IT WAS A "HONDA CERTIFIED USED CAR," AND I PURCHASED THE ADDITIONAL WARRANTY FOR IT. OVER THE PAST YEAR, I HAVE NOTICED THE PAINT IS STARTING TO STAIN. I HAVE KEPT THE CAR WAXED, AT LEAST 1 TIME A YEAR SINCE I GOT IT, BUT EVEN THIS DOESN'T HELP. THE PAINT IS STARTING TO BUBBLE UP AND FLAKE OFF...LIKE BLISTERS BURSTING OPEN. THERE ARE SEVERAL SPOTS LIKE THIS ON THE CAR. ALSO, EVERY TIME I RUN THROUGH SOMETHING ON THE ROAD, THE WHITE PAINT STAINS. IT WILL NOT COME OUT DURING A HAND WASHING OR WAXING. I TOOK IT TO HONDA, AND THEY WOULD NOT HELP. I TOOK IT TO A LOCAL SHOP THAT IS VERY REPUTABLE IN THE AREA AND WAS TOLD THERE IS NO CLEAR COAT LEFT ON THE CAR, AND IT APPEARS TO HAVE BEEN A PROBLEM WHEN THE ORIGINAL PAINT WAS APPLIED. *JB

SRS LIGHT COMES 'ON" ALREADY HAD THEM RESET ONCE BY THE DEALER, WHO WILL CHARGE ME AGAIN $80.00 TO PERFORM AN ONGOING PROBLEM TO 2001 HOMDA ACCORD'S. WHEN THIS LIGHT IS "ON" IT WILL DISABLE THE AIR BAG SYSTEM.

2001 HONDA ACCORD V6 WORST OF 4 HONDA'S I HAVE OWNED. REPLACED ALL ELECTRICAL UNDER DRIVERS SEAT, REPLACED BRAKE SENSOR 3 TIMES - ALLOWS GEARSHIFT TO RELEASE. REAR MAIN SEAL LEAK, TRANSMISSION REPLACED, DOOR LOCK MOTORS REPLACED, LED READOUT ON ODOMETER WON'T SHOW ONE NUMBER, REPLACED THE MASTER CYLINDER. CAR HAS NOT BEEN IN ACCIDENT AND HAD TO HAVE CASTERS ON FRONT FRAME ADJUSTED SO IT WOULDN'T CHEW UP THE TIRES. MOST OF THIS HAPPENED UNDER WARRANTY EXCEPT FOR THE REAR MAIN SEAL. THIS SHOULD HAVE BEEN A JAG. *NM

TL*THE CONTACT OWNS A 2001 HONDA ACCORD. WHILE DRIVING 50 MPH THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE BEGAN TO SLOW DOWN AND ACCELERATE. THE VEHICLE WAS DRIVEN TO A DEALER WHO STATED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS TAKEN TO AN AUTO BODY SHOP TO BE REPAIRED FOR $2,000 AT THE OWNERS EXPENSE. THE TRANSMISSION FAILED THREE YEARS PRIOR TO THE MOST RECENT FAILURE. THE FAILURE MILEAGE WAS 99,092 AND THE CURRENT MILEAGE WAS 162,000. UPDATED 02/23/10. *LJ UPDATED 08/11/10*JB

TL*THE CONTACT OWNS A 2001 HONDA ACCORD. THE CONTACT STATED THAT THE TRANSMISSION WAS SLIPPING AND JERKING. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT IT WAS NOT COVERED UNDER THE WARRANTY. THE ISSUE BEGAN THREE YEARS AGO AND IS CURRENTLY WORSENING. THE FAILURE MILEAGE WAS 107,000. UPDATED 07/27/09.*JB

TL* - THE CONTACT STATED THAT THE TRANSMISSION STARTED SLIPPING, AND THE VEHICLE STARTED LEAKING FLUIDS. THE SEALS WERE REPLACED. THE CONTACT STATED THAT THE SEALS WERE REPLACED AGAIN IN AUGUST . THE CONTACTWAS UNSURE OF THE MILEAGE. THE SEALS WERE REPLACED AGAIN ON JANUARY 3,2007, THE FAILURE MILEAGE WAS 119, 311. . THE HONDA DEALER AND THE CONTACT'S MECHANIC DIAGNOSED THE VEHICLE AS NEEDING A NEW TRANSMISSION. THE HONDA DEALER HAD EXTENDED THE WARRANTY TWICE DUE TO THE TRANSMISSION PROBLEMS, BUT WILL NOT COVER THE FULL COST OF THE TRANSMISSION. THE COST OF THE TRANSMISSION WAS APPROXIMATELY $3,000-$4000. THE DEALER WAS WILLING TO BRING THE COST DOWN TO APPROXIMATELY $1336. THE CONTACT STATED THAT THE HONDA DEALER WOULD NOT REPLACE THE ENGINE FREE OF CHARGE BECAUSE SHE WAS HAVING THE VEHICLE SERVICED AT A NON HONDA DEALER. *AK

THE CLEAR COAT IS PEELING. STARTED ON THE ROOF. THEN THE TRUNK NOW IT APPEARS THE HOOD MAY BE STARTING. I KEPT THIS CAR WELL MAINTAINED AND THERE WAS NO GOOD REASON FOR THE CLEAR COAT TO START TO PEEL. HONDA GAVE ME $500 IN "LOYALTY CASH". I HAVE SEEN THIS PROBLEM ON NUMEROUS OTHER HONDA ACCORDS DATING TO THE EARLY 2000'S. WHEN IT FIRST STARTED I THOUGHT IT WAS DUE TO USING CAR WASHES. BUT THEN I NOTICED OTHER VEHICLES HAVING THE SAME PROBLEM. HONDA DIDN'T EVEN SEND A REPRESENTATIVE TO LOOK AT THE CAR WHEN I REQUESTED ONE. *TR

ENGINE HESITATES IN APPROXIMATELY THE 1500-2000 RPM RANGE. FURTHER DEPRESSION OF THE ACCELERATOR CAUSES RAPID, UNEXPECTED AND DIFFICULT TO CONTROL ACCELERATION. RELEASING THE ACCELERATOR THEN CAUSES THE ENGINE TO STALL. CAR HAS BEEN LEFT WITH A DEALER TWICE WITHOUT RESOLUTION. ENGINE CODE INDICATES EGR SYSTEM. PROBLEM PERSISTS. *JB

MY 2001 ACCORD EX CONSTANTLY DISPLAYS AN ILLUMINATED SRS LIGHT ON THE DASHBOARD. THE SYSTEM HAS BEEN CHECKED SEVERAL TIMES AND I HAVE BEEN TOLD THERE IS NO PROBLEM WITH IT. RATHER, I'M TOLD THAT IT IS SENSITIVE TO CELL PHONES, DRIVER POSITIONING, ETC. AND OTHER WISE NEED NOT BE REPAIRED. IN THE MEANTIME, THE AIR BAGS ARE DEACTIVATED IN A VEHICLE THAT I PURCHASED TO PROVIDE SAFETY FOR MY DAUGHTER WHO RECENTLY APPLIED FOR HER DRIVER'S LICENSE. I FOUND ROUGHLY 60 COMPLAINTS ABOUT THIS SAME ISSUE ON THIS WEBSITE. PEOPLE LIKE MYSELF ARE VERY CONCERNED AND SPENDING A CONSIDERABLE AMOUNT OF TIME AND MONEY ON A SAFETY ISSUE THAT SHOULD BE CONSIDERED A WARRANTY MATTER. I DON'T UNDERSTAND WHY HONDA IS NOT BEING HELD ACCOUNTABLE FOR THIS OBVIOUS DEFECT. *JB

TL*THE CONTACT OWNS A 2001 HONDA ACCORD WITH LING LONG 225/40-18 TIRES. HE STATED THAT HE EXPERIENCED A BLOW OUT ON THE PASSENGER SIDE FRONT TIRE AND NOTICED CRACKS ON THE TIRE WALLS OF THE OTHER THREE TIRES. THE DEALER STATED THAT THE PLACE WHERE THE TIRES WERE PURCHASED WAS NO LONGER IN BUSINESS. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 85,000.

DT*: THE CONTACT STATED THE AIRBAG LIGHT ILLUMINATED INTERMITTENTLY WHILE THE VEHICLE WAS RUNNING. NO OTHER INDICATORS WERE PRESENT AT THE TIME OF ILLUMINATION. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM, BUT THE DEALER REPLACED THE ENTIRE DRIVER SEAT BELT IN A UNSUCCESSFUL ATTEMPT TO REMEDY THE PROBLEM. UPDATED 5/23/2006 - *NM

ON MAY 9 WHEN I TOOK MY CAR IN FOR SERVICE (FOR OIL CHANGE, ETC.), I MENTIONED TO THE SERVICE TECHNICIAN THAT RECENTLY THE YELLOW "MAINTENANCE LIGHT" COMES ON WHILE DRIVING. WHEN I RETURNED THE NEXT DAY TO PICK-UP MY CAR, I WAS TOLD THAT THE TECHNICIANS COULD NOT LOCATE THE PROBLEM, AND THEREFORE THEY JUST "RESET" THE MAINTENANCE LIGHT ON THE DASHBOARD. WHILE DRIVING ON MAY 11, THE SPEEDOMETER IN MY CAR SPORADICALLY DROPPED AND THEN WENT BACK UP AGAIN (TOGETHER WITH THE YELLOW MAINTENANCE LIGHT FLASHING OVER AND OVER AGAIN). AFTER MUCH AGGRAVATION WITH THIS UNSAFE DRIVING CONDITION, I AGAIN BROUGHT MY CAR BACK TO THE DEALER (ON MAY 12) -- AFTER SPEAKING WITH THE ASSISTANT MANAGER ABOUT THE PROBLEM. I HAD TO GET A LOANER CAR FOR THE DAY...THE TECHNICIAN FINALLY LOCATED THE PROBLEM THAT DAY....MY CAR NEEDED A TOTALLY NEW GAUGE ASSEMBLY (TEMP GAUGE, SPEEDOMETER, FUEL GAUGE, ETC), AND I WAS TOLD THAT THIS PART WAS OUT OF THE FACTORY WARRANTY AND WOULD COST APPROXIMATELY $435.....IT ALSO WOULD TAKE ABOUT 1 WEEK TO ORDER. EVEN THE SERVICE TECH'S INDICATED THAT USUALLY THIS PART ONLY WEARS OUT AFTER THE CAR IS ABOUT 10 TO 15 YRS OLD. AS I DROVE MY CAR ON MAY 19, ALL GAUGES IN THE DASH ASSEMBLY WERE IMPROPERLY WORKING -- THEY (SPEEDOMETER, ETC.) REGISTERED AT "0" AS I DROVE AND THE GAS TANK GAUGE DROPPED TO "E" (EVEN THOUGH I HAD RECENTLY FILLED THE TANK)....DEFINITELY A DRIVING HAZARD! AFTER USING MY CAR FOR 3 DAYS IN THIS UNSAFE DRIVING MODE, I WAS FINALLY TOLD BY THE DEALER ON MAY 22 THAT THE GAUGE ASSEMBLY HAD ARRIVED. I HAD TO PAY $370.86 TO HAVE THIS PART INSTALLED ON MAY 22. I CANNOT BELIEVE THAT A GAUGE ASSEMBLY THAT IS SO CRUCIAL FOR SAFETY WHILE DRIVING WOULD NOT BE COVERED BY THE HONDA CORPORATION. PLEASE LET ME KNOW WHAT CAN BE DONE ABOUT THIS SITUATION. IF YOU NEED ANY FURTHER INFO, LET ME KNOW. THANK YOU. *NM

PURCHASED USED VEHICLE IN MARCH 2006. IN MAY 2006 I EXPERIENCED AN ENGINE CUTOUT WHILE DRIVING ON THE HIGHWAY. THIS SYMPTOM STILL EXISTS INTERMITTENTLY. WHEN THIS HAPPENS THE IMMOBILIZATION LIGHT ALSO COMES ON. I ALSO EXPERIENCE A STARTING PROBLEM WITH THE CAR INTERMITTENTLY. THE DASH LIGHTS NORMALLY COME ON WHEN THE CAR STARTS. WHEN THE CAR DOES NOT START, THE CHECK ENGINE LIGHT AND THE IMMOBILIZATION INDICATOR LIGHT ARE BOTH OFF. I'VE ALSO SEEN INSTANCES WHERE THE OTHER LIGHTS ARE OFF AND ONLY THE CHECK ENGINE LIGHT IS ON. IF I LET THE CAR SIT FOR 10 MINUTES OR MORE, IT WILL START. I'VE HAD THE CAR TO THE HONDA DEALER SERVICE DEPARTMENT. THEY CHECKED MY KEYS WHICH WERE OK. THEY ALSO REPLACED THE MAIN RELAY AND THE MAIN COMPUTER AND I AM STILL HAVING THE PROBLEM. THEY ARE OF NO FURTHER HELP. *TR

I BOUGHT MY HONDA ACCORD V6 IN DEC. 2000 (2001 MODEL). I DRIVEN FOR FEW THOUSAND MILES AND HAD TO BRING IN MY CAR TO THE DEALER TO REDO THE WINDSHIELD. ABOUT 23000-24000 MILES BROUGHT BACK TO THE DEALER FOR TRANSMISSION LEAK. PROBABLY 1 MONTH LATER HAD TO BRING IN FOR TRANSMISSION LEAK AGAINST. AND APRIL 20, 2006 (115000 MILES), THE TRANSMISSION FINALLY BROKE. I HAD TO REPLACE WITH THE REMANUFACTURED ONE THAT COST ME $ 2300. I FEEL THAT I BOUGHT THIS CAR AS A LEMON. *NM

SRS LIGHT TURNED ON. I HAVE HAD SEVERAL INSTANCES WHERE THE SIDE AIRBAG LIGHT HAS ALSO ILLUMINATED, BUT THIS IS THE FIRST TIME THE SRS LIGHT CAME ON (AND REMAINS ON). THIS SEEMS TO BE ALL THE SYMPTOMS OF YOUR NHTSA ACTION NUMBER PE05043. *JB

MY SRS INDICATOR LIGHT COMES ON AND STAYS ON, WHICH EFFECTIVELY TURNS OFF MY AIR-BAGS ON MY 2001 HONDA ACCORD EX V6. I BROUGHT THIS CAR FOR THE SAFETY, NOW I HAVE TO DRIVE THIS CAR WITH MY WIFE AND KID WITH AIR BAGS THAT WON'T WORK. *NM

ON THE FIFTH YEAR OF USAGE, MY HONDA ACCORD 2001 V6 EX 4-DOOR SEDAN STARTED PRODUCING A LOUD POP/CLICK WHEN APPLYING PRESSURE ON THE BRAKE PEDAL. AFTER TAKING THE CAR TO THE DEALERSHIP TWICE, THEY MANAGED TO DETERMINE THE CAUSE - A COUPLE OF PARTS AROUND THE PEDAL NEED TO BE REPLACED (ABOUT $200, I HAVE THE LIST FROM THEM) WITH LABOR CHARGE FOR ABOUT $250 MORE, TOTAL COMES TO ABOUT $450. THE DEALER CLAIMS THE PROBLEM IS COSMETIC AND DOESN'T AFFECT THE NORMAL VEHICLE BRAKING. I TRULY HOPE SO, I HAVEN'T PERFORMED THE REPAIR YET. THIS PROBLEM LOOKS VERY MUCH LIKE THE ISSUE DESCRIBED AT NHTSA ITEM NUMBER 10013655 (SERVICE BULLETIN NUMBER 11012004). I BELIEVE HONDA SHOULD STAND BEHIND THEIR PRODUCT, STATE THIS IS A RECALL AND PERFORM THE REPAIRS OF SUCH ISSUES FOR FREE. CURRENTLY IT'S EXTREMELY CHALLENGING TO EVEN CONVINCE THE DEALERSHIP THAT THERE'S A PROBLEM, IN ADDITION THEY CHARGE YOU A LARGE AMOUNT OF MONEY FOR ONLY DIAGNOSING THE PROBLEM. *JB

MY HONDA ACCORD 2001 JUST DIED ON THE HIGHWAY WHILE I WAS DRIVING. IT WAS FIRST DIAGNOSED AS "ENGINE LOCK UP" BUT AFTER CHANGING THE ENGINE MY CAR STILL DID NOT START. AFTER CHECKING FURTHER MY MECHANIC FOUND OUT THAT IT WAS THE TRANSMISSION THAT WAS LOCKED UP. MY CAR HAS 100,002 MILES WHEN THIS HAPPENED. *NM

SRS SENSOR LIGHT CAME ON WHILE VEHICLE WAS IN OPERATION AND HAS NEVER WENT OFF. AFTER MUCH RESEARCH IT APPEARS THAT DIAG. AND REPAIR OF THIS PROBLEM WILL BE TIME CONSUMING, EXPENSIVE AND WILL ONLY BE A TEMPORARY FIX TO A REPETITIVE PROBLEM. IN THE MEAN TIME I WILL HAVE TO WORRY ABOUT WHETHER OR NOT MY AIR BAGS ARE IN FACT; OPERATIONAL, NON-OPERATIONAL OR LIABLE TO DEPLOY WITHOUT CAUSE. *JB

SRS INDICATOR CAME ON AND STAYED ON. THIS HAS NEVER HAPPENED BEFORE. SIDE AIRBAG INDICATOR OFTEN COMES ON FOR NO REASON. *JB

DT*: THE CONTACT STATED WHILE DRIVING 70 MPH THE REAR PASSENGER SIDE TIRE RAN FLAT WITHOUT WARNING. UPON INSPECTION THE TIRE FELT HOT COMPARED TO THE OTHER TIRES. THERE WAS NO ROAD DEBRIS PRESENT WHEN THE TIRE RAN FLAT. THE FLAT TIRE WAS REPLACED BY THE SPARE AND THEN DRIVEN TO THE DEALERSHIP. WHEN ATTEMPTING TO REFILL THE TIRE IT EXPLODED. UPON INSPECTION THE DEALER DISCOVERED A SPLIT ON THE INSIDE OF THE SIDEWALL. ALL FOUR TIRES WERE REPLACED PREVIOUSLY DUE TO NORMAL TREAD WEAR. AFTER THE INCIDENT THE BLOWN TIRE WAS REPLACED AT THE CONSUMER'S EXPENSE. THE TIRE IS A GOODYEAR ASSURANCE TRIPLE TREAD. UPDATED 3/17/2006 - *NM

CAR WOULDN'T START AND STUCK IN PARK. DIAGNOSED AS WIRING HARNESS THAT RUBBED AGAINST BODY AND MELTED. CAR HAS NOT BEEN IN AN ACCIDENT. SEEMS DEFECTIVE TO ME AND SHOULD BE COVERED! *JB

OUR 2001 HONDA ACCORD HAS ALWAYS BEEN SERVICED @ THE DEALER, PENSKE HONDA IN ONTARIO CA. THE SRS LIGHT HAS COME ON PERIODICALLY SINCE PURCHASE, BUT THE SALESMAN AND SERVICE TOLD MY SON IT WAS NO BIG DEAL. MY DAUGHTER HAD A COLLISION @ 65 MPH, REAR ENDED A TRUCK 4K AFTER I HAD $1500 WORTH OF SERVICE, AND I TOLD HENRY AT THE DEALER I WANTED TO MAKE SURE THE AIRBAGS WERE CHECKED. HER CAR WAS A TOTAL LOSS, AND SHE HIT THE TRUCK EVENLY, NOT AT AN ANGLE. THE PASSENGER AIRBAG DEPLOYED, DRIVER'S DID NOT. HONDA CUSTOMER SERVICE WAS RUDE,REFUSED A SUPERVISOR CALL BACK, & ACCEPTED NO RESPONSIBILITY EVEN THOUGH NO ONE SAW THE VEHICLE. THEY CLAIM THE CAR SLID UNDER THE TRUCK, AND WAS CONTAINED IN THE CRUMPLE ZONE. IF THAT IS TRUE WHY DID THE PASSENGER AIR BAG GO OFF? I'M TOLD BOTH AIRBAGS ARE ON 1 MUTUAL SENSOR. I NEED SOMEONE TO INSPECT THIS VEHICLE OR TO PULL THE CODES TO PROVE THERE WAS A PROBLEM; THEY REFUSED. ALL I WANTED WAS COOPERATION TO NOTE A POSSIBLE PRODUCT DEFECT. NOW THEY HAVE ME ANGRY ENOUGH TO PURSUE LEGAL. POOR MOVE HONDA!!!!!IF YOU HAVE A PRODUCT DEFECT, AND SOMEONE ELSE DIES, WHAT THEN? *JB