NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2020 Honda Accord. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
The car brake by itself with no obstacles in the way
Mechanic said there was a fault in the hi pressure fuel injectors that’s causing the engine to run rich
•Alleged Defect: The defect is described as the engines' inability to handle the increased heat and compression of a turbocharger, causing coolant leakage and damage to the engine's head gasket.
THE AIR BAG LIGHT HAS BEEN COMING ON AND OFF SAYING THAT I NEED TO TAKE IT BY THE DEALER FOR THEM TO FIX IT. WENT BY THERE MONDAY THEY CLEARED CODE AND THEN IT CAME BACK ON MONDAY EVENING. DROPPED IT OFF THIS MORNING AND THEY SAID IT GONNA COST OVER 300$. THERE IS A RECALL ON THIS BUT MY VIN DID NOT SHOW UP. BUT IT STILL COULD BE AFFECTED
CMBS not working properly. The car automatically brakes without any collision risk even on a clear road with no traffic and clear weather. Have a huge risk of someone crashing the car from the rear due to immediate braking. This issue has appeared several times.
Detailed Statement of Defect and Manufacturer’s Acknowledgment – Honda Fuel Pump Recall (2017–2020 Acura and Honda Models) Overview of Recall: On December 21, 2023, American Honda Motor Co., Inc. publicly announced a voluntary safety recall affecting approximately 2.6 million Acura and Honda vehicles in the United States from model years 2017 through 2020. This large-scale recall concerns a critical defect in the fuel pump system that has the potential to cause engine stalling while the vehicle is in motion, posing a serious safety risk. Technical Description of the Defect: The issue stems from an improperly molded fuel pump impeller—a component responsible for fuel delivery within the pump. The molding defect results in the production of low-density impellers that are prone to deformation. Over time, these impellers can degrade and interfere with the fuel pump body, ultimately rendering the fuel pump inoperative. Should the fuel pump module fail during vehicle operation, the engine may not start or could stall without warning, which significantly increases the risk of a crash or injury due to the sudden loss of engine power, particularly at high speeds or in heavy traffic conditions. Manufacturer’s Response and Limitations: Honda has stated that it will replace the affected fuel pump modules free of charge, and claims that no crashes or injuries have been reported at the time of the announcement. However, it is critical to note: •Countermeasure replacement parts are currently unavailable in sufficient quantities to address all recalled vehicles simultaneously. •Honda plans to notify vehicle owners in stages, with initial notifications to begin in early February 2024, followed by additional notices as parts become available. •This delay in availability and communication may expose vehicle owners to ongoing safety risks without immediate remedy. Legal and Consumer Impact Considerations: While Honda has initiated recall efforts, the scope and severity o
Supplemental Restraint System Issue warning light illuminated on dash board. Immediately took to dealer and dealer diagnosed to be bad air bag sensor. No prior warning lights have been noticed
When setting something on my passenger seat such as a water bottle filled with water and a purse, the SRS light is triggered on the dashboard. After doing some research there was a safety recall for the passenger weight sensor on my vehicle model however my vin was not included.
My car is well taken care of but about 2 months ago the SRS light started to come on out of no where. It randomly comes on and most the time turns off after turning my car off and back on. Sometimes it doesn’t come off and sometimes it’s off for weeks before coming back on. Again, my car is not altered in any way or has never been in any accident. Car has 50k miles and I bought it from the dealership. I do not trust the dealership I bought it from because when there was a another recall for something with the gas pump, my car literally shut down on me and they took three days to repair something that only takes five minutes because they stated they needed to diagnose it, but I knew exactly what it was and they still did not listen to me
Car reached 113,000 miles and started having misfires in cylinders 1&2. After being told it needed new coil packs and spark plugs, and replacing those it is still misfiring. Paid for diagnostic again and was told cylinder 1&2 were wet and most likely it was the head gasket failing.
High pressure fuel pump Yes almost caused an accident Vehicle was inspection and replaced No warning at all just lost power and all lights came on the dash. I was traveling in left lane down the highway lost power had to cross 3 lanes to get right side of shoulder. I shut off the car when I stop on the shoulder . I inspected the car for sign of low oil or coolant I didn't see any reason I lost power without any notice . I started the car again on the shoulder and I could only drive 17miles per hour and couldn't go over 2000rpms or the car would spudder and jerk.
This engine has been so poorly designed it leaks coolant Into the engine system. I am extremely frustrated and disgusted with the dealership and Honda for knowing these engines are defective yet still producing/selling them. We pay hard earned money for something so unreliable it’s actually insane. I don’t want to be nasty about it but someone needs to say something.
I continue getting a message Supplemental Restraint System Problem. See Your Dealer. Also, many times not all my doors lock and I have replaced the battery for key fob numerous times and no luck still while driving I hear a noise as if the doors are locking or unlocking on its own.
Brake system light keeps coming on
False alarms (several hundred) with audio and visual warnings but no braking. ONE instance of false alarm WITH emergency braking from 55mph to under 30mph. I do not recall a false warning happening after sundown, ever. Alarms have occurred on bright days with sharp shadows, and overcast with no shadows. There always seems to be a solid overhead object being approached, overpass, railway trestle, solid bar supporting a traffic light. This is highly intermittent where alarms occurred 3 in a week, to 1 in a span of two months. The two constants I have noted are it happens during daylight hours and a substantial overhead object or structure is being approached. Alarms have been occurring since 2021 when i bought the car new off the lot.
What component or system failed or malfunctioned, and is it available for inspection upon request? THE SRS LIGHT IS GOING OFF AND READING "SUPPLEMENTAL RESTRAINT SYSTEM PROBLEM. SEE YOUR DEALER". How was your safety or the safety of others put at risk? THE AIRBAGS ON MY PASSENGER SEAT Has the problem been reproduced or confirmed by a dealer or independent service center? YES, THERE IS A RECALL ON THE EXACT ISSUE, BUT THEY ARE TELLING ME THAT MY VEHICLE IS NOT INCLUDED IN THE RECALL. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? IT WAS INSPECTED BY HONDA OF LINCOLN. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? YES. JANUARY 28, 2025, I GOT IN MY CAR AND THE SRS LIGHT WAS GOING OFF. I TOOK MY CAR IN TO BE SEEN BY HONDA OF LINCOLN, AND THEY ARE REPORTING THE SRS DEVICE NEEDS TO BE REPLACED. THOUGH THERE IS A OPEN RECALL. I AM BEING TOLD MY VEHICLE IS NOT INCLUDED IN THE RECALL.
When I was attempting to merge into the turning lane the car slowed down by itself and abruptly stopped in the middle of both lanes while a car was behind me.
A supplemental restraint message is occasionally flashing on my dashboard
The contact owns a 2020 Honda Accord. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Honda letter from DMV that I have to do. My car registration says that there is a safety recall that the manufacture of Honda should’ve contacted me, but I have not received anything and it has not been fixed so now what?I’m
All the lights coming on on the dash
While I am driving I have experienced incidents where the (Automatic Brake System) AEB system engages unexpectedly, causing the car to brake hard without any obstruction or vehicle in front of me. This incident have happened on both highways and main roads. When my car unexpectedly breaks, sometimes I get a warning That Says Brake then the car Beeps and sometimes It won’t give a warning. Today when it happened it only braked once but like I said it happens unexpectedly. (2020 Honda Accord Sport 1.5lt)
Nothing happened, I just want to know if my engine is a 1.5 or 2.0
The car's automatic emergency breaking activates randomly when there are no objects in front of it. This is very dangerous as the car is often driving full speed when this happens. I have found that this happens most often when I am driving under something, like an overpass.
I was headed to work going 40-45mph, as I was going I felt my car shift out and my speed dropped to 25 automatically. My engine light popped up FLASHING. I could not accelerate my car above 25, leaving me late for work, I had to turn my hazard lights on so people could know something was wrong but I could have been hit from behind. My car did not give me any notifications from my car on the issue it could be having like usually, (oil change, tire rotation, spark plugs, etc.) After cranking my car again a few hours later, I noticed a difference in how it is cranking up. Honda dealership is wanting 150 to even look at the car for a possibility of repairs. I need to know exactly why it is happening and why a recall is not open if I have spoken to multiple people and they are having the same issues, all within this year.
The contact owns a 2020 Honda Accord. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
My blinker won't appear on the dash. My trunk won't open. My back up camera won't come on at all. Can't adjust my exterior lights, stuck on the dimmest setting and can't change. Lights will also flicker and I have no control over it. My radio screen told me to enter a code but wouldn't allow me to. My break system light was on. There is warning reading adaptive cruise control see dealer, automatic emergency braking see dealer, lane departure warning see dealer. Doors locked and unlocked while driving. Air condition wasn't blowing the temperature it said, and acting as it was on low when it was on the highest setting. It is available for inspection upon request. I brought my car into a Honda dealership today. My car had to stay overnight because they were unable to address the problem. There were no prior problems or warnings beforehand. All these problems first appeared when I started my car for the first time on November 14, 2024. These put myself and others at risk because the doors locked and unlocked which could have caused us to get trapped in. The lights not working put me at risk at night because I could not see the road that good.
Red Warning comes on: supplemental restraint system problem Warning has come 3-4 times in past 2 months
Right front turn signal does not work also fm/am radio does not work as well as trunk release button on trunk itself. Had both head lights replaced thinking it was an LED issue with turn signal and was told by mechanic that BCM is the issue. Called Honda regarding the recall to the BCM and was told my car is not apart of said recall because it didn’t come from a certain region but seems to be all of Honda accords have this issue regardless of plant manufacturer
The contact owns a 2020 Honda Accord. The contact received notification of NHTSA Campaign Number: 23V858000(Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
Steering sticks when driving straight. Additional pressure needed on steering input causing car to jerk left or right.
The vehicle would stop accelerating despite still applying pressure to the gas pedal. Feeling as if no field was being allowed to flow through.
The contact owns a 2020 Honda Accord. The contact stated while driving approximately 50 MPH, the air bag warning light illuminated, and disappeared and reappeared approximately three weeks later. The vehicle was taken to a dealer where it was diagnosed and determined that the air bag needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 54,000.
Unknown
The contact owns a 2020 Honda Accord. The contact stated while driving 40 MPH, the vehicle stalled and became inoperable. The check engine warning light was illuminated. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE). The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.
As I stated, the Hondalink information feature stopped working on October 1, 2024. I have sent screenshots to Honda showing the app keeps crashing, yet I only get the same email every few weeks saying they are."reviewing" the problem and will advise me when a "fix" is available. If they can't fix it, I should receive monetary compensation for a feature that has stopped functioning.
Seat weight sensor failure resuling in the illumination of the SRS warning indicator
The contact owns a 2020 Honda Accord. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while the vehicle was parked and attempting to start the vehicle, the vehicle failed to start, with several unknown warning lights illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000. Parts distribution disconnect.
The contact owns a 2020 Honda Accord. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Supplemental RestraintSystem Problem warning keeps coming on. I have taken it in to the dealership and made them aware of this. However they keep telling me that when I take the vehicle in they don’t see anything wrong with it and that warning light isn’t on. I have been told to take it in when it stays on completely. It never stays on completely, it comes and it goes. Worried
Have taken my car to dealership 3 separate times for all warning lights illuminated. Last time they replaced the transmission for a CVT belt prematurely breaking and all codes went away for one day. Now all are present again. Emmisions system warning, lane departure warning, cruise control warning, exc. Every single light never goes out. Just spent 6k on a car that had under 100,000 miles because I was told it was the transmission belt only to come home and have the exact issues happen. The day it was taken to the shop, it stalled in the road and almost caused an accident on a major highway. At this point, I'm afraid to drive it.
The contact owns a 2020 Honda Accord. The contact stated that while driving at an undisclosed speed, the vehicle went into LIMP Mode. The emission control system, ABS, and several other unknown warning lights were illuminated. The vehicle was taken to the dealer, where it was determined that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The failure mileage was approximately 60,000.
Rough start then temperature fluctuates. Coolant is disappearing cause a head gasket problem. This has been known for the 2018-2020 yrs Accord.
Starting sconce July the car will vibrate at random times and will hesitate and buck while car will vibrate and not want to move have brought the car back to the dealership over 4 times now and they can not find any issues despite me having videos and any information I can gather since July if 2024
My car displays every single light on the dashboard it’s been happening for about a year. It starts to shake when I turn it on sometimes it does it sometimes it doesn’t but now it’s a reoccurring issue and has been happening for the past six months we’ve brought it to everywhere. The engine is stalling and won’t go over 20 mph. I’m lucky if it gets to 40 . There’s a recall on my car, but my van is not covered underneath it. Looking to see if this can be looked into since so many people I have spoken to says that that’s what they’re experiencing until they got the recall fixed
Everything malfunctioned lights flickering and glitching all over the dashboard, fuel rail pressure too low, in tank fuel pump has internal failure.
10 months after purchasing my vehicle from the dealership, all lights illuminated on the dash, it goes through each warning every time you crank. This would not go away. I took it to the honda dealership during a recall and they said they could not find the problem. Suddenly this week, after owning this car for 2 years and being told the issue could not be found, and only 90,000 miles, the car made a sudden stop on the road almost causing an accident. The car would not move forward or reverse. We had to have it towed to a dealership and waiting to hear issue. This is an extreme hazard! And I may be stuck with a costly bill once again, with no resolution.
CVT belt prematurely broke causing transmission failure on 2020 honda accord. Car has 93000 mile.
The automatic emergency braking system malfunctioned on 7/18/24. I was driving approx. 20 mph on a local road and there was no vehicle, pedestrian, or other object in front of the car when unexpectedly the orange warning to brake came on and an instant later the car braked on its own and came to a complete stop in the middle of the road. Given the sudden and forceful stop, I went forward into the seat belt. Fortunately, there was not a vehicle behind me as I would have been rear ended putting both me and the people in the other vehicle in danger. I reported the incident to the dealer using their online system (I wanted to do it in writing, but could not find a direct email address), but have not heard back from them yet.
I was driving along the NJ Turnpike at approximately 65 miles an hour when the brake warning light started flickering on and off and then the brakes engaged. It was quick, as if I had stepped hard on the pedal. No vehicle was in front of me, but I was driving through the express EZ Pass lane. Later that same day, it happened again, but this time it was only as if someone tapped on the brakes. The brake light flashed then too. To answer the above questions: What component or system failed or malfunctioned, and is it available for inspection upon request? The Collision Mitigation Braking System, and yes it is How was your safety or the safety of others put at risk? Someone could have rear-ended me Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The brake light warning flickered on before each instance