2012 Honda Civic Complaint Log

THE PASSENGER SEAT AIRBAG LIGHT DOESN'T TURN OFF, IT STAYS ON. THE PASSENGER AIRBAG SHOULD BE OFF WHEN NO ONE IS SITTING THERE BUT THE LIGHT STAYS ON. *TR

SOME CLICKING NOISE COMING FROM UNDER THE HOOD WHEN CAR THE IS ACCELERATING TO SHIFT GEARS, THIS ONLY HAPPENS WHEN THE CAR IS STARTED FIRST THING AND THEN IF YOU LET THE CAR SIT FOR 5 MINUTES. THE CLICKING HAPPENS ONLY 2 TIMES IN A ROW AND THEN WHEN THE CAR ACCELERATES OVER 10 MILES THE CLICKING STOPS. *TR

TL* THE CONTACT OWNS A 2012 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THERE WAS A LOSS OF POWER STEERING WITH THE WARNING INDICATOR ILLUMINATION. THE FAILURE OCCURRED SPORADICALLY. VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THERE WAS A SLIGHT RAIN THE NIGHT PRIOR TO THE FAILURE AND THE SUN ROOF WAS OPEN. THE TECHNICIAN STATED THAT THERE WAS DAMAGE TO THE POWER STEERING ELECTRIC SYSTEM DUE TO RAIN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 17,300. THE VIN WAS UNAVAILABLE.

WHEN I DRIVE IN THE PASSENGER SIDE OF THE VEHICLE THE PASSENGER AND SIDE AIR BAGS TURN OFF AND ON. IT DID THIS AT LEAST 30 TIMES IN A 1 HOUR DRIVE AND HAS HAPPENED NUMEROUS TIMES. I WEIGH 130 LBS. BUT WHEN MY SON SITS THERE WHO WEIGHS 150 LBS NOTHING HAPPENS. I HAVE READ SEVERAL COMPLAINTS. I TOOK IT TO THE DEALER AND THEY SAY NOTHING IS WRONG WITH IT. THEY TOLD ME EVERYTHING IS WORKING JUST FINE AND THE SENSORS ARE FINE. I HAVE READ THROUGH SEVERAL COMPLAINTS ABOUT THE VEHICLE WITH THIS PROBLEM, BUT THE DEALERSHIPS AND HONDA SEEM TO THINK IT IS OK. *TR

WHILE DRIVING THROUGH HEAVY RAINFALL, ALL INTERIOR LIGHTING WENT OUT, MEDIA PLAYER CRACKLED AND STOPPED PLAYING. A FEW MINUTES AFTER PULLING OVER, THE CAR RETURNED TO NORMAL. THERE WERE NO LIGHTENING CONDITIONS OBSERVED AT THE TIME OF THE EVENT. *TR

FIRST PURCHASE BRAND NEW 2012 HONDA CIVIC IN NOVEMBER 2011, RAN REALLY GREAT FOR FIRST SIX THOUSAND MILES. JUST UNDER TEN THOUSAND I NOTICE GAS MILEAGE GOT A LOT WORSE AND THE CHECK EMISSION LIGHT COMES ON. TAKE IT IN TO SHOP AND THEY SAY OH THERMOSTAT IS BAD. WELL THOUGHT STRANGE AT TIME CAR IS NEW. THEN AT JUST UNDER 14000 MILES GAS MILEAGE IS BAD AND ENGINE REVS AT HIGH RPM'S CHECK EMISSION LIGHT COMES ON AGAIN. THIS TIME IT WAS A SOFTWARE UPDATE??? WELL THEN AT UNDER 17000 MILES CHECK EMISSION LIGHT AGAIN AND THIS TIME IN SHOP FOR THREE WEEKS. THERMOSTAT AGAIN. TRY CALLING AMERICAN HONDA AND I GET THE SALES MANAGER WHO NEEDS AN ATTITUDE ADJUSTMENT, AND HE SAYS THERE IS NOTHING WRONG WITH MY CAR. THEN I AM TOLD BY THE SERVICE SHOP THAT THIS IN NO WAY HAS HARMED ANYTHING AND THEY REPLACE THERMO AGAIN RUN SOME TEST AND STILL RUNS HOT SO THEY DO IT AGAIN AND STILL RUNS HOT AND THEN HONDA DECIDES ON A DIFFERENT THERMOSTAT THAT HASN'T BEEN RELEASED YET AND INSTALL IT. WELL THREE WEEKS LATER I GET MY CAR AND ALL I ASKED FOR WAS AN EXTENDED WARRANTY AND THEY SEND ME ONE THAT THEY WANT ME TO SIGN TO RELEASE THE OF ANY POWERTRAIN ISSUES AND COOLING ISSUES. COOLING ISSUES I UNDERSTAND BUT POWERTRAIN REALLY I THOUGHT THERE WAS NOTHIN WRONG WITH MY CAR???? ALL THIS TIME I AM DEALING WITH THE RUDEST AMERICAN HONDA COMPANY CUSTOMER SERVICE. REALLY UPSETS SOMEONE SPEND THERE HARD EARNED MONEY EVERY MONTH ON A CAR PAYMENT AND ITS LIKE GOING TO THE STORE AND PAYING FOR MOLDY BREAD. NOT ONE TIME DO THEY THINK ABOUT THE CONSUMER. ALSO INTERESTING WHEN PICKING CAR UP ON FRIDAY THEY HAVE ANOTHER 2012 CIVIC LOW MILES IN SHOP FOR SAME ISSUE. I LIVE IN A TOWN IN WV WITH 28,000 PEOPLE AND 1 HONDA DEALER COINCIDENCE? *TR

TL* THE CONTACT OWNS A 2012 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE CONTACT DROVE OVER A POT HOLE THEN THE PASSENGER SIDE CURTAIN AIR BAG DEPLOYED. THERE WERE NO INJURIES. THE CONTACT TOOK THE VEHICLE TO A DEALER. THE DEALER PERFORMED A DIAGNOSTIC TEST AND LOOKED FOR BODY DAMAGE TO THE VEHICLE. THE DEALER STATED THERE WAS NO DAMAGE TO THE VEHICLE BUT VISIBLE DAMAGE TO THE TIRE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,000.

WHILE CHECKING A CUSTOMER'S AIR PRESSURE THE VALVE STEM CRACKED AND RELEASED ALL AIR FROM THE TIRE. *TR

WHEN EXITING A SPEED RAMP OFF OF THE HIGHWAY THE RPM'S SPEED UP CAUSING A HORRIBLE SOUND IN THE ENGINE AND THE FEELING THAT YOU MAY NOT BE ABLE TO SLOW DOWN IN TIME TO EXIT THE RAMP. ADDITIONALLY, MORE THAN A NUMEROUS TIMES THE CAR IS VERY UNSTEADY GOING OVER 55MPH IF IT ENCOUNTERS ANY TYPE OF "BUMP" IN THE HIGHWAY UPON MERGING INTO ANOTHER LANE IT IS UNSTEADY AND THE WHOLE CAR "JERKS",(FEELS LIKE IT COULD ROLLOVER EASILY)YOU NEED TO HAVE A FIRM HOLD ON THE STEERING WHEEL OR YOU COULD LOSE CONTROL. GLARE ON WINDSHIELD AT NIGHT PRESENTS A SAFETY CONCERN WITH NIGHT DRIVING. THE HEADRESTS ARE A HINDER TO BEING ABLE TO EFFECTIVELY SEE YOUR BLIND SPOT AND THE CAR WITH ITS HORRIBLE STEERING CONTROL PRESENTS ANOTHER AREA OF CONCERN, YOU WILL BE IN THE OTHER LANE TRYING TO LOOK OVER YOUR SHOULDER MORE THAN ONCE! *TR

TL* THE CONTACT OWNS A 2012 HONDA CIVIC. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND TO ACCELERATION ATTEMPTS. THE CONTACT ALSO MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 11/12/13*CN

I TOOK MY 2012 HONDA CIVIC FOR SERVICE I WAS TOLD MY REAR BRAKES NEEDED TO BE REPLACED, THEY REPLACED REAR BRAKE PADS, NEW SHIM PLATES, RESURFACED ROTORS. MY REAR BRAKES WERE AT 2MM. I DO NOT UNDERSTAND HOW COULD THE REAR BRAKES WEAR OUT BEFORE THE FRONT BRAKES THEY WERE AT 7MM. I THINK MY REAR BRAKING SYSTEM MUST BE DEFECTIVE. *TR

WHEN I AM ABOUT TO GO DOWNHILL AND TAKE AN EXIT AT 40 MPH AFTER DRIVING AT CONSTANT SPEED OF 65 MPH FOR SOME TIME I SEE THIS PROBLEM. RPM IS SUDDENLY SPIKING UP FROM 1500 TO 2500 AND STAYS THERE FOR AT LEAST 5 SECONDS. HIT BRAKES OR GAS DOES NOT BRING IT DOWN. GOOD THING IS THE SPEED OF THE VEHICLE IS NOT GOING UP. THAT'S THE GOOD SIGN BUT WHO KNOWS WHAT HAPPENS. I THOUGHT THIS WAS THE PROBLEM WITH ECON DRIVE BUT I TURNED IT OFF ABOUT 3 MONTHS NOW AND STILL HAVING THE SAME ISSUE. *TR

TL* THE CONTACT OWNS A 2012 HONDA CIVIC. THE CONTACT STATED THE MAINTENANCE MINDER SYSTEM MALFUNCTIONED, PREVENTING HER FROM SEEING ANY WARNINGS ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE SOFTWARE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THEY DID NOT HAVE AN AVAILABLE REMEDY FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN. *TR

THE DRIVER AIR BAG DEPLOYED HITTING ME IN THE FACE. IT FRACTURED MY ORBITAL BONE, PUT A HOLE IN MY EYELID, AND FORCED MY CATARACT LENS TO RUPTURE FALLING BACK INTO THE VITREOUS TOWARDS MY RETINA. I NEEDED IMMEDIATE EYE SURGERY. I ALSO NEEDED STITCHES IN MY FOREHEAD AND HAND. I ALSO HAD A POSSIBLE CONCUSSION. I HAVE SINCE HAD 2 MORE EYE SURGERIES. I LOST MY PERIPHERAL VISION AND OVERALL VISION IS BLURRY. MY EYE IS LOWER AND SUNKEN BACK IN THE SOCKET BECAUSE OF THE FRACTURE. I STILL FACE ANOTHER SURGERY TO CORRECT MY APPEARANCE. ...UPDATED 07/15/14 *BF *TR UPDATED 08/23/2017*CT

When starting from a stopped position, there is a squeal when letting out the clutch. I took it back to the dealership 3x and they couldn't duplicate it. Apparently it is a known issue as there are bulletins on it. It happens almost every time, especially on a slight incline.

THE SEATS, PARTICULARLY THE FRONT SEATS, CAUSE EXTREME PAIN IN THE BUTTOCKS AND LEGS. THIS WAS NOT EVIDENT DURING MY TEST DRIVE IN ANOTHER VEHICLE (SAME MODEL). BUT AFTER PURCHASING THE CAR I AM IN SO MUCH PAIN AFTER DRIVING ABOUT TEN MINUTES THAT I AM SERIOUSLY CONSIDERING SELLING IT. I ORIGINALLY THOUGHT MAYBE IT WAS JUST ME, BUT I NOW SEE ON LINE THAT THERE ARE MANY MORE PEOPLE WHO ARE HAVING THE SAME ISSUE. I HAVE TRIED ADDING LUMBAR SUPPORTS AND VARIOUS CONFIGURATIONS OF PILLOWS BUT THEY DO NOT REMEDY THE SITUATION. ADDITIONALLY, THE HEAD RESTRAINT IS TILTED SO FAR FORWARD THAT ONE'S NECK IS TILTED FORWARD CAUSING ANOTHER SET OF ISSUES BECAUSE YOU ARE NOT DRIVING IN THE NORMAL POSITION. *TR

TL* THE CONTACT OWNS A 2012 HONDA CIVIC. THE CONTACT STATED THAT WHILE EXITING A GARAGE, HE SHIFTED INTO DRIVE AND THEN REVERSE WHEN THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE CONTACT WAS UNABLE TO STOP THE ACCELERATION AND CRASHED INTO A FENCE, A WALL AND A BUILDING. THE CONTACT HAD TO POWER THE ENGINE OFF IN ORDER TO STOP THE VEHICLE FROM ACCELERATING ANY FURTHER. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE CONTACT SUSTAINED INJURIES TO THE RIGHT ANKLE. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 25,000.

I WAS DRIVING ON THE INTERSTATE ON A VERY COLD MORNING, I WAS IN THE RIGHT LANE, NO ONE WAS EVEN AROUND ME AND ALL OF A SUDDEN I HEAR A LOAD POP, I LOOKED OVER & MY PASSENGERS SIDE, 'VENT WINDOW' HAD SHATTERED INTO A MILLION PIECES. IT DID STAY IN TACT BUT HONDA DEALER SAYS SOMETHING MUST HAVE HIT IT. I PERSONALLY THINK THE VENT BLOWING THE WARM AIR ON THE COLD WINDOW EFFECTED IT. THIS MAY BE A LITTLE WINDOW BUT IT'S NOT CHEAP TO FIX. I AM WONDERING IF THERE HAVE BEEN ANY OTHER COMPLAINTS REGARDING THIS... *TR

I WAS DRIVING HOME FROM WORK AND WAS MAKING A TURN FROM COMING OFF A STOP LIGHT AND THE CARS IN FRONT OF ME WERE STOPPED TO MERGE ONTO THE HIGHWAY, I WENT TO PRESS THE BRAKE AND MY FOOT WENT TO THE FLOOR AND THE BRAKES NEVER KICKED IN. I SWERVED TO TRY AND MISS THE SUV IN FRONT OF ME BUT WAS NOT ABLE TO MISS THE SUV AND REAR ENDED HIM. I GOT OUT OF THE CAR AND DID NOT NOTICE ANY ICE OR ANY FLUID ON THE ROAD THAT WOULD CAUSE ME TO LOOSE TRACTION. I HIT MOSTLY ON THE PASSENGER SIDE WHICH SAVED THE AIR BAGS FROM GOING OFF, HAD I HIT FRONT ON I AM POSITIVE THE AIR BAGS WOULD HAVE GONE OFF AS UPON IMPACT THE SCREENS ON THE INSIDE OF THE CAR TURNED RED AND READ "CHECK AIRBAGS" AND THEN MY CAR SHUT OFF AND HAZARD LIGHTS TURNED ON. THIS ACCIDENT HAPPENED 2/1 AND AM WAITING TO GET AN ESTIMATE FROM MY INSURANCE COMPANY AS TO THE TOTAL DAMAGE AMOUNT IF MY CAR WILL BE TOTALED OUT OR NOT. *TR

HELLO GOOD MORNING, YESTERDAY I WAS GETTING HOME AND I WAS PRESSING THE BRAKE PEDAL AND WHEN I RELEASE THE PEDAL MY CAR WAS GETTING INTO MY PARKING SLOT AT A SPEED OF 5 MPH, SUDDENLY LIGHTS STARTED BLINKING AND THE CARD ACCELERATED IT SELF HITTING A ROCK OR SOMETHING IN FRONT OF MY HOUSE. I HAVE A LITTLE INJURED IN MY HAND BUT NOTHING I THINK SERIOUS. *TR

WHEN MAKING A LEFT TURN AT A BUSY AND DANGEROUS INTERSECTION I LOST POWER FOR SEVERAL SECONDS. I MANAGED TO PULL ONTO THE SHOULDER UNTIL THE CAR ACCELERATED AGAIN. I HAD CALLED THE DEALERSHIP PREVIOUSLY ABOUT THIS RECURRING PROBLEM. I TOOK THE CAR INTO THE SERVICE DEPARTMENT OF THE DEALERSHIP PRIOR TO THE DATE OF THIS INCIDENT AND THE PROBLEM COULD NOT BE REPLICATED. BECAUSE OF SAFETY CONCERNS I TRADED THE CAR IN WITH MILEAGE AT LESS 2000. *TR

MOST OF TIMES THE PASSENGER IN THE FRONT SEAT MOVES A LITTLE BIT, THE AIR BAG IS TURNED OFF. AND I GET A BIG NOTICE SAYING THE PASSENGER AIR BAG IS TURNED OFF. THIS IS A BIG PROBLEM AND IS VERY SCARY IN MOST SITUATIONS OF FAILURE OF SAFETY . I CALLED SEVERAL TIMES & TALK TO SERVICE WRITER THEY JUST TOLD ME THAT MY AIR BAG SYSTEM IS NORMAL NOTHING WRONG WITH IT . BUT 1 THING THAT I KNOW IF I GOT IN AUTO ACCIDENT AND AIR BAG SYSTEM IS NOT WORKED SOME ONE WILL HAVE PROBLEMS . I NEED HELP TO LET HONDA MANUFACTURER TO AWARE THIS PASSENGER SIDE AIR BAG GO OFF EVEN SOME 1 IS SITTING ON THE PASSENGER SIDE . *TR

TL* THE CONTACT OWNS A 2012 HONDA CIVIC. THE CONTACT STATED THAT THE TIGHTEN FULL CAP AND THE CHECK EMISSION SYSTEM WARNING INDICATORS ILLUMINATED SIMULTANEOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE AND EACH TIME THE DEALER REPLACED THE FUEL TANK COVER; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 37,000. ..UPDATED 05/07/15 *BF

WHENEVER THE PASSENGER IN THE FRONT SEAT MOVES A LITTLE BIT, THE AIR BAG IS TURNED OFF. AND I GET A BIG NOTICE SAYING THE PASSENGER AIR BAG IS TURNED OFF. THIS IS A BIG PROBLEM AND IS VERY SCARY IN MOST SITUATIONS. I WOULD NEED THIS TO BE FIXED AS SOON AS POSSIBLE PLEASE. *TR

THERE IS NO ACCIDENT, HERE IS PROBLEM: I HAVE 6840 MILES ON A 2012 HONDA CIVIC LX 4DR. WHEN FUEL TANK FILLED TO ALL THE WAY, THE FUEL WAS SLAPPING ABOUT FRONT TO BACK WHILE HIT BRAKE OR PARKING. IT MAKES A LOUD NOISE AND FUEL SLAM INTO THE WALL OF FUEL TANK. I WENT TO HONDA LOCAL DEALER AND THEY TELL ME THIS IS NORMAL, YOU ARE NOT FIRST ONE TO COMPLAINT, BUT THERE IS NO SERVICE BULLETIN TO IT. THIS IS UNSAFE, 10 GAL GAS FLOW IN TANK WILL THROW OFF THE BALANCE WHILE YOU MAKE TURNS, OR CAUSE DAMAGE SENSORS IN THE TANK, OR CAUSE FUEL SYSTEM LEAK EVEN FIRE. *TR

TL* THE CONTACT OWNS A 2012 HONDA CIVIC. THE CONTACT STATED THAT WHILE ATTEMPTING ACCELERATE, THE VEHICLE FAILED TO ACCELERATE IN A TIMELY MANNER. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. *TR

TL* THE CONTACT OWNS A 2012 HONDA CIVIC. THE CONTACT STATED AS THE VEHICLE ENTERED THE DRIVEWAY ON AN INCLINE THE VEHICLE BEGAN TO MOVE IN REVERSE. THE GEAR SHIFT WAS IN DRIVE WHEN THE FAILURE OCCURRED THREE TIMES. THERE WAS ALSO A CLANKING NOISE WHEN THE GEARS CHANGED AUTOMATICALLY AND WHENEVER THE CONTACT MADE A LEFT OR RIGHT TURN THE STEERING WHEEL DID NOT RETURN TO ITS NORMAL POSITION. THE VEHICLE WILL BE TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 994.

EVER SINCE I BOUGHT THE HONDA CIVIC 2012, I'VE HAD PROBLEMS. THE FIRST PROBLEM IS THE AIR BAGS TURNING ON AND OFF. APPARENTLY, THE AIR BAGS TURN OFF IF A CHILD/SOMEONE IS UNDER 100 POUNDS. HOWEVER, ALL MY PREVIOUS EX'S WERE AROUND 110 POUNDS, SO THE AIRBAGS TURN OFF OR ON. I WOULD HATE TO HAVE ONE OF MY GIRLFRIENDS DIE BECAUSE OF A CRASH WHERE THE AIRBAG DID NOT GO OFF. SECOND PROBLEM: THE CAR WILL NOT START MULTIPLE OF TIMES! I HAD MY BATTERY CHECKED MULTIPLE TIMES AND IT IS NOT THE ALTERNATOR, EITHER! APPARENTLY THE STEERING WHEEL PROBLEM OR THE SECURITY SYSTEM DRAINS THE BATTERY. I HAD TO BUY A RECHARGEABLE BATTERY AND JUMPER CABLES WHICH I CARRY IN MY TRUNK BECAUSE I AM TIRED OF CALLING MY INSURANCE COMPANY OR SECURITY AT THAT LOCATION TO JUMP START MY CAR. *TR

FRONT SEAT ERGONOMICS ARE BAD! CURVES YOUR BACK FORWARD AND HEAD DOWN. THE HEADREST IS TILTED TOO FAR FORWARD AND DOWN. IT HAS RUINED MY BACK. VISIBILITY FRONT AND BACK IS MINIMAL. CAN'T SEE HOOD OR CAR CORNERS. DISTANCE TO OBJECTS, OTHER CARS ETC. IS A GUESSING GAME. WHEN FOOT IS RESTING ON BRAKE AND YOU STEP ON GAS, ENGINE DROPS TO IDLE. DEALER SAYS THIS IS A SAFETY FEATURE. IT'S DANGEROUS!!!!!

FROM THE TIME I PURCHASED THE VEHICLE IT'S BEEN SHOWING THE AIR BAG LIGHT AND THE DEALER STAYED IT'S THE SENSORS BEHIND THE SEAT THAT ARE DEFECTIVE. THEY REPLACED THE SENSORS AND CONTINUED HAPPENING DIDN'T WORRY ABOUT IT BECAUSE CAR ALWAYS PASSED STATE INSPECTION. I WENT BACK TO THE DEALER AND THE DEALER STATED IT'S THE SAME PROBLEM AND IT'S OUT OF WARRANTY.

TL* THE CONTACT OWNS A 2012 HONDA CIVIC. THE CONTACT STATED THAT WHILE TRAVELING 35 MPH, THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT HAD TO USE EXCESSIVE FORCE ON THE BRAKES IN ORDER TO GET THE VEHICLE TO AN INCREASE TO AN ACCEPTABLE SPEED. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD AND THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S DESTINATION. THE VEHICLE WAS NOT TAKEN TO A MECHANIC TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 800.

TL* THE CONTACT OWNS A 2012 HONDA CIVIC. THE CONTACT STATED THAT WHEN THE FUEL TANK WAS FILLED TO CAPACITY, A STRONG FUEL ODOR EMITTED THROUGH THE CABIN AND A HISSING NOISE WAS HEARD. THE CONTACT SUFFERED CARBON MONOXIDE SYMPTOMS OF MEMORY LOSS FATIGUE AND RECURRING HEADACHES. THE CONTACT RECENTLY RECEIVED NOTIFICATION OF A VOLUNTARY MANUFACTURER'S RECALL PRODUCT UPDATE TO REPLACE THE FUEL RECEPTACLE AND FUEL PIPE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 21,000.

TL* THE CONTACT OWNS A 2012 HONDA CIVIC. THE CONTACT STATED THAT WHEN DRIVING AT ANY SPEED, IF THE FRONT PASSENGER MOVED THEIR WEIGHT TO THE RIGHT SIDE OF THE SEAT, THE PASSENGER SIDE AIR BAG WARNING LIGHT WOULD ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THAT THERE WERE NO FAILURES INDICATED ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 150.

AFTER FILLING UP FOR GAS, I TURN MY VEHICLE ON AND THE INSTRUMENT PANEL WENT CRAZY WITH WARNING LIGHTS AND AUDIO WARNINGS. I SHUT THE VEHICLE OFF, WAITED A FEW SECONDS, AND THEN STARTED THE VEHICLE. THIS TIME THE VSA AND ABS WARNING LIGHTS REMAINED ON, ALONG WITH THE LCD SCREEN SHOWING A SYSTEM FAILURE ON THESE TWO SYSTEMS. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE IT WAS DIAGNOSED THAT THE VSA MODULATOR MODULE WAS COMPLETELY FRIED. THIS IS VERY DISTURBING TO ME, AS THE VEHICLE ONLY HAD 827 MILES ON IT WHEN THE PROBLEM OCCURRED, AND THE MODULE FRIED WHILE SITTING AT A GAS STATION (THE CAR WAS NOT MOVING). THE DEALER IS FIXING MY CAR UNDER WARRANTY, BUT THE MERE FACT THAT THIS HAPPEN ON A VEHICLE WITH SUCH LOW MILEAGE AND NOT MOVING IS A CONCERN - NOT TO MENTION THE PRICE OF THIS MODULE (~ $900.00). *TR

WHEN YOU BUY A NEW CAR YOU DON'T EXPECT TO HAVE ANY PROBLEMS, WELL THAT WASN'T THE CASE WITH ME. 1. WATER WAS LEAKING IN THE MOON ROOF ALL THE RUBBER HAD TO BE REPLACED 2. SO MUCH RUST BECAUSE OF LEAK 3. HEATING SYSTEM HAD TO BE REPLACED WHEN YOU TURNED IT ON WOULD MAKE SUCH A LOUD NOISE IT WAS UNBELIEVABLE. DEALERSHIP SAID NEEDED A PART SPENT ALMOST A DAY AND THEN SAID NEED ANOTHER PART ,, CANT BELIEVE A NEW CAR NEEDS NEW PARTS. 4. TIRE SENSOR LIGHT KEPT COMING ON . 5.KEYS WOULD NOT COME OUT OF THE EGNITION . 6. RIGHT SIDE OF THE WINDOW WOULD RATTLE BETWEEN THE DASHBOARD AND WINDOW, TOP OF VISOR.. 7.NEEDED NEW BATTERY 8. FILED A COMPLAINT WITH THE BETTER BUSINESS BUREAU. 9 SPENT MORE TIME GOING BACK AND FORTH TO DEALERSHIP WHICH I SHOULD HAVE NOT HAD TO DO THIS. 10. TOLD THE DEALERSHIP CAR MAKES A THUMBING NOISE WHEN YOU GO OVER A BUMP.WAS TOLD A DEFECTIVE RIGHT REAR SHOCK CAUSING THE THUMBING NOISE . 11. HAD TO REPLACE LIGHT BULB ON RIGHT SIDE. 12.SHOULD NOT , HAD ANY OF THESE PROBLEMS WITH A NEW CAR...

WE HAD THE HONDA CIVIC ALMOST 6 MONTHS,ALL THE DRIVING LIKE 99% HAS BEEN FWY DRIVING-ANYWAY,HAPPENED TO BE IN LA FOR AN APPT AND HAD A GOOD 40 FT BETWEEN ME AND THE CAR INFRONT OF ME.. CAR INFRONT APPLIED BRAKE SO DID I , I JUST KEPT GOING- BRAKE WENT TO FLOOR.. I WAS TOTALLY STUNNED.- HAPPENED SO FAST, I HAD NO OTHER OPTION BUT TO HIT CAR INFRONT.. IT KIND OF FELT LIKE SLIDING- IT WAS A SUNNY DAY, DRY OUTSIDE, NOTHING TO SLIDE ON BUT THAT IS THE ONLY WAY TO DESCRIBE NOTHING TO STOP ME BUT THE OTHER CAR.. IF I WENT LEFT TO AVOID CAR, I WOULD VE BEEN HIT BY ONCOMING TRAFFIC SO STUNNED THE BRAKES WERE NOT THERE..SO I REAR ENDED THE CAR THAT STOPPED US.. SHE HAD A LAREDO CHEROKEE- AFTER THE IMPACT WE WONDERED WHY THE AIR BAGS DIDN'T COME OUT, IT WAS PRETTY DIRECT.. I CAN ONLY GUESS THAT HER CAR WAS HIGHER SO THE SENSORS DIDN'T GO OFF?? CAR IS AT BODY SHOP FOR LAST TWO WEEKS.. I TOLD OUR INSURANCE, I TOLD THE BODY SHOP, I TOLD THE HUBBY AND EVERYONE ELSE THAT ASKED THAT I PUSHED THE BRAKE IN AND NOT A [XXX] THING HAPPENED.. I TALKED TO THE SERVICE GUYS AT THE HONDA THAT IT HAS SEEN FOR REGULAR MAINTENANCE GOING BY COMPUTER MENU THINGY.. I VE BEEN EARLY OR ON TIME GETTING IT SERVICED.. THEY SAID "THE BRAKES ARE SUPPOSE TO WORK THAT WAY" REALLY? I'D BE DEVASTATED IF THERE WAS AN ANIMAL, A PERSON, INFRONT OF ME I WOULD HAVE HIT THEM AND GONE OVER THEM.. I VE NEVER EVER HAD A CAR RESPOND THAT WAY.. AFTER THE HIT, I MOVED TO THE SIDE.. AUTOMATICALLY USED E BRAKE. I THEN DROVE IT A MILE FURTHER AT A CRAWL TO A PARKING GARAGE TO MAKE CALLS.. I DROVE AT A SNAILS PACE.. YOU COULD'VE WALKED NEXT TO US.. 2 HRS LATER, I DROVE IT TWO MORE MILES AT THE SAME SPEED TO BODY SHOP.. I HAVE ASKED THEM TO LOOK AT IT.. THEY HAVEN'T YET.. THE CAR IS IN PIECES AS THEY FIX BUT THEY PROMISED TOO. THE GUY WAS SURPRISED WE WEREN'T INJURED.. I DON'T WANT TO DRIVE IT AGAIN.. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2012 HONDA CIVIC. THE CONTACT STATED WHILE TRAVELING 4 TO 5 MPH A CRASH OCCURRED. THE AIR BAG FAILED TO DEPLOY. THERE WAS NO MENTION OF AN INJURY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE ACTUATOR FOR THE AIR BAG FAILED AND NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 20,000.

2012 HONDA CIVIC. CONSUMER WRITES IN REGARDS TO DEFECTIVE VEHICLE AND CLUNKING NOISE COMING FROM GEAR SHIFT. *TGW THE CONSUMER STATED THE WINDSHIELD WIPERS WOULD LEAVE LINES AND SMEARS ON THE WINDSHIELD. THE WIPERS WERE REPLACED FOUR TIMES. THERE WAS A BUZZING NOISE COMING FROM THE HEATER, THE PASSENGER AIR BAG LIGHT ILLUMINATED AND STAYED ON FOR AN HOUR. THE DIMMER LIGHTS DIDN'T CHANGE FROM HIGH TO LOW, THE SEAT BELTS DID NOT RELEASE WHEN SHE MOVED FORWARD, INSTEAD IT LOCKED UP AND THERE WAS A SMELL OF CARBON MONOXIDE COMING THROUGH THE VENTS. THE RUBBER SLIDES IN EACH WINDOW DID NOT WORK CORRECTLY, BECAUSE OF THE MOISTURE ON THE WINDOWS.

CONSUMER WRITES IN REGARDS TO PROBLEMS WITH SNAP SHOT DEVICE *TGW THE CONSUMER STATED WHEN THE MONITORING DEVICE WAS PLUGGED INTO THE VEHICLE OBD-II DIAGNOSTIC PORT, IT WAS SUPPOSED TO THE SEND CERTAIN INFORMATION TO HIS INSURANCE COMPANY, WHICH WOULD BE A 30% DISCOUNT OFF HIS POLICY. AFTER PLUGGING IT IN, THE DEVICE MUST REMAIN OPERATIONAL FOR A PERIOD OF SIX MONTHS. AFTER MONTHS OF DATA LOGGING, HIS INSURANCE COMPANY WOULD SEND A REBATE BASED ON HIS DRIVING HABITS. THE DEVICE WAS SUPPOSED TO MONITOR VEHICLE SPEED IN GRAPH FORM, THE TIME OF DAY/NIGHT THE VEHICLE WAS OPERATIONAL IN GRAPH FORM AND THE NUMBER OF HARD BRAKES PER TRIP AND PER DAY. THE INFORMATION WAS PULLED FROM THE VEHICLES SYSTEM ONBOARD COMPUTERS. THE CONSUMER STATED SHE HAD TWO ISSUES WITH THE DEVICE; SHE STATED SHE DROVE AT THE NORMAL POSTED SPEED LIMITS AND SHE WOULD BRAKE IN A VERY CONSERVATIVE AND SAFE MANNER AND NOT SLAMMING ON THE BRAKES RESULTING IN A HARD BRAKE, WHICH HER INSURANCE COMPANY DEFINED AS GREATER THAN 7 MPH PER SECOND. SHE STATED SHE HAS ACCUMULATED AS MUCH AS 13-15 HARD BRAKES PER DAY AND SOME DAYS WITH ZERO HARD BRAKES BECAUSE SHE DROVER THE VEHICLE SLOW AS TO NOT HAVE TO BRAKE AT ALL, WHICH RESULTED IN THE NORMAL FLOW OF TRAFFIC, BACKING UP BEHIND HER, WHICH WAS AN ACTUAL A TRAFFIC INFRACTION.

SINCE I HAVE OWNED THE CAR, THE PASSENGER SIDE AIRBAG OFF WARNING HAS HAPPENED ON AN IRREGULAR BASIS. WHEN MY GIRLFRIEND SITS IN THE PASSENGER SEAT (SHE WEIGHS 110 LBS), THE PASSENGER AIRBAGS WILL TURN OFF AND WE RECEIVE A WARNING AND AFTER A FEW SECONDS OR MINUTES THE WARNING DISAPPEARS. THIS WILL HAPPEN SOMETIMES UP TO 2 DOZEN TIMES IN AN HOUR TRIP - OTHER TIMES WE CAN GO A FEW WEEKS WITH NO WARNING AND THE PASSENGER SIDE AIRBAG REMAINING ON. WE HAVE TAKEN IT TO THE DEALER NUMEROUS TIMES AND HAVE BEEN TOLD THE SYSTEM IS OPERATING NORMALLY - EVEN THOUGH IN MY OWNERS MANUAL TELLS ME TO TAKE THE VEHICLE TO THE DEALER IF THE WARNING OCCURS AND THE PERSON IN THE SEAT WEIGHS MORE THAN 29KGS. THE DEALER SAYS THIS PROBLEM IS COMMON WITH "SMALL" PEOPLE (NOTE: WHEN I SIT IN THE SEAT AT 165LBS - NO WARNINGS) AND SUGGESTED THAT MY GIRLFRIEND RIDE IN THE BACK SEAT. MY CONCERN IS THE SIDE AIRBAG WILL BE OFF WHEN NEEDED AND THE RANDOMNESS OF THE PROBLEM INDICATES A FAULT IN THE SYSTEM - WE HAVE TRIED TO DETERMINE IF THERE IS PATTERN TO THE WARNING SUCH IS SHE SITTING IN THE CENTER OF THE SEAT IS SHE MOVING/NOT MOVING ETC. WITH NO HELP. HONDA OF AMERICA STATES THAT THERE IS NO PROBLEM AS PER CORPORATE HEADQUARTERS - I DISAGREE AND NOW I AM DOWN TO SEEKING ARBITRATION THROUGH THE BBB WHERE HONDA WILL WIN BASED ON MY PAST EXPERIENCE WITH BBB. *TR

EVERY NOW AND THEN AT RANDOM TIMES, SPEEDS,ETC. THE WARNING LIGHT THAT SAYS "PASSENGER AIRBAG OFF" COMES ON. THIS HAPPENS WHEN SOMEONE WEIGHING AS MUCH AS 145 LBS. IS SITTING IN THAT SEAT. *TR....UPDATED 12/15/15 *BF UPDATED 09/01/2017*CN

SINCE THE FIRST WEEK I BOUGHT MY HONDA DASH SCREEN READ THAT "PASSANGER AIRBAG IS OFF". I NOTIFIED THE WORKERS AT THE HONDA SERVICE DEPARTMENT SEVERAL TIMES WHEN I WOULD GET IT SERVICED. THEY STATED THAT IT WASN'T ANYTHING TO BE CONCERNED ABOUT, SOMETIMES THAT HAPPENS. IT DOESN'T SHOW UP ALL THE TIME BUT EVERY NOW AND THEN IT'LL POP UP. I HOPE I WON'T EVER HAVE TO FIND OUT IF IT IS PROPERLY WORKING IN A CAR INCIDENT BUT IT IS A CONCERN OF MINE IF IT WERE TO HAPPEN THAT THE AIRBAG WOULD NOT WORK. WHEN IT DOES OCCUR IT OCCURS WHEN I'M DRIVING.

ON SATURDAY, AUGUST 25TH, WHEN DRIVING ON A HILLY ROADWAY, I ACCELERATED TO P/U SPEED TO GET UP THE HILL. THE TRANSMISSION SOUNDED LIKE IT WAS STRAINING AND RPM WAS OVER 3000. WHEN I REACHED THE TOP OF THE HILL AND STARTED THE DESCENT, I HIT THE BRAKE TO REDUCE MY SPEED, BUT THE VEHICLE DID NOT SLOW DOWN AND THE TRANSMISSION WAS STUCK WITH RPMS STILL OVER 3000. IT TOOK MORE THAN 10 SECONDS FOR THE TRANSMISSION TO SHIFT DOWN. IF THERE WAS A VEHICLE IN THE SAME LANE AS MINE, THERE WOULD HAVE BEEN AN ACCIDENT. *TR

REV. SUDDENLY GOES ABOUT 3500PRM AND STAY THERE FOR A WHILE WHEN I DRIVE DOWNHILL. AT THAT MOMENT WHEN YOU STEP ON THE GAS PEDAL THE CAR WILL NOT ACCELERATE LIKE NORMAL. SOMETIME THERE ARE CAR BEHIND YOU AND THIS IS VERY DANGEROUS BECAUSE YOUR CAR CAN NOT GO AS FAR AS THE CAR BEHIND YOU. PLEASE TEST THE 2012 HONDA CIVIC, THIS CAR HAVE PROBLEM. *TR

THE BEST WAY TO DESCRIBE THE CAR IS IT ACTS LIKE IT IS POSSESSED. FOR FURTHER EXPLANATION, THE CAR (WHEN PARKED) WILL ALL OF A SUDDEN HAVE ALL INSTRUMENT PANEL LIGHTS FLASH LIKE CRAZY. THIS HAPPENS WHEN TURNING ON THE IGNITION AND THEN IF YOU TAKE THE KEY OUT OF THE IGNITION IT WILL CONTINUE AND EVENTUALLY STOP. ONCE IT STOPS THE BATTERY IS THEN DEAD. THE CAR THEN NEEDS TO BE JUMPED AND WILL RUN FINE FOR AWHILE UNTIL IT HAPPENS AGAIN. CAR IS DRIVEN DAILY AND THIS HAS ONLY HAPPENED 4 TIMES. AS SUCH, THE DEALER HAS NEVER BEEN ABLE TO FIND OUT THE ISSUE SINCE WHEN WE TAKE IT IN THE CAR IS FINE. THIS HAS US VERY CONCERNED WITH KIDS AND OURSELVES, AS THIS COULD OCCUR AT ANYTIME, ANYWHERE. THIS IS THE 2 DOOR COUPE THAT THEY SHOULD START SELLING WITH A SET OF FREE JUMPER CABLES AS AN ACCESSORY. *TR

DURING THE FIRST YEAR OF MY DAUGHTER OWNING THE 2012 CIVIC SHE HAS ENCOUNTERED AIR BAG ISSUES. WHEN SHE RIDES IN THE PASSENGER SEAT, WITH HER HUSBAND DRIVING, THE AIRBAG LIGHT PERIODICALLY COMES ON, INDICATING THE AIRBAG IS TURNED OFF. SINCE THIS IS A SAFETY HAZARD AND SHE MAY NOT BE PROTECTED WITH THE AIRBAG DURING AN ACCIDENT, THEY TOOK THE CAR BACK TO THE DEALER FOR SERVICE ON THREE DOCUMENTED TIMES OVER A PERIOD OF SEVERAL MONTHS. THIS EXCLUDES THE MULTIPLE TRIPS BACK WHEN PARTS HAVE BEEN ORDERED OR BEING SENT HOME WITHOUT SERVICE DUE TO TIME ISSUES. THE DEALER IS LARGO HONDA IN FLORIDA CITY, FLORIDA. EACH TIME SHE WENT, THEY CHANGED DIFFERENT COMPONENTS AND ON MULTIPLE TIMES ASKED HER TO STAY FOR A TEST DRIVE TO SEE IF THE PROBLEM COULD BE REPRODUCED AND TO DETERMINE IF THE FAILURE OF A MAJOR SAFETY COMPONENT OF THE CAR HAD BEEN FIXED. EACH TIME THE SAFETY PROBLEM SURFACED EITHER ON THE RIDE HOME OR WITHIN A DAY OR TWO OF BEING IN FOR THE REPAIR. IN FACT THE LAST TIME THEY RETURNED THE CAR FOR SERVICE TO LARGO THEY REPLACED THE FULL PASSENGER SEAT WITHOUT RESOLVING THE AIRBAG PROBLEM. WE ARE CONCERNED ABOUT ANYONE RIDING IN THE PASSENGER SEAT DUE TO THE QUESTION IF THE AIRBAG SYSTEM IS FUNCTIONAL OR NOT. *TR

2012 HONDA CIVIC. CONSUMER STATES PROBLEMS WITH VEHICLE AFTER RECALL REPAIRS *TGW THE CONSUMER STATED AFTER THE RECALL WORK WAS COMPLETED, THE BRAKES STARTED MAKING A LOUD NOISE AND THE SPEEDOMETER INDICATED EIGHT MILES, WHEN IT WAS ACTUALLY AT A STOP. THE CONSUMER STATED SHE DID NOT HAVE ANY PROBLEMS WITH THE VEHICLE, UNTIL SHE TOOK IT TO THE DEALER. *JB

SENSE THE DATE OF PURCHASE THE NOISE LEVEL FROM THE ROAD SURFACE INSIDE THE CAR HAS BEEN VARY LOUD. I DOWN LOADED A DB APP IN OUR IPHONE AND HAVE MEASURED SOUND LEVELS ABOVE 90DB. ON OUR RECENT VACATION ON HIGHWAY 197 BETWEEN THE DALLES AND BEND OR WHICH HAD BEEN JUST TAR&GRAVELED THE NOISE LEVEL WAS IN THE 90DB+ RANGE FOR CLOSE TO 4 HOURS. THIS NOISE LEVEL IS HAZARDOUS FOR ADULTS BUT EXTREMELY DANGEROUS FOR INFANTS AND YOUNG CHILDREN. I COMPLAINED TO THE DEALER AND THEY BLAMED THE TIRES (WHICH ARE THE ORIGINALS), BUT THEY DID NOT REPLACE THEM. IT'S ILLEGAL FOR THE DRIVER TO WEAR HEAD PHONES OR EAR PLUGS IN CA. THE CAR SHOULD NOT REALLY ON SPECIAL TIRES TO MAINTAIN AN EXCEPT-ABLE NOISE LEVEL IN THE PASSENGER COMPARTMENT. *TR

WHEN THE CAR IS PARKED IN A DOWNWARD SLOPE FACING DOWN, AND YOU ENGAGE THE REVERSE GEAR, THE CAR ROLLS FORWARD. THIS IS ESPECIALLY DIFFICULT TO CONTROL IF YOU ARE PARKED IN A TIGHT SPOT AND YOU WILL ROLL AND HIT THE CAR IN FRONT OF YOU. WE REPORTED THIS TO HONDA CORPORATION AND THEY SAID THAT THIS IS NORMAL BEHAVIOR. I DO NOT AGREE, SINCE MY OTHER CAR (DIFFERENT MAKE/MODEL) DOES NOT PERFORM THE SAME. *TR

TL* THE CONTACT OWNS A 2012 HONDA CIVIC. THE CONTACT STATED SHE HEARD A GRINDING NOISE WHILE BRAKING. THE CONTACT TOOK THE VEHICLE INTO THE DEALER FOR AN INSPECTION AND WAS INFORMED THAT THE BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT THEN ATTEMPTED TO FORCEFULLY APPLY THE BRAKES AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 17,000. THE VIN WAS UNAVAILABLE.