NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 Honda Civic. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
AIR CONDITIONING CONTINUES TO NOT WORK RIGHT. COMPRESSOR REPLACED AND NOW A YEAR LATER SYSTEM LOOSES FREON AND BLOWS WARM AIR AGAIN. THESE CARS SHOULD BE RECALLED AND HAVE THE AC UNITS REPLACED AT NO CHARGE TO CONSUMERS.
A/C STOP BLOWING COLD AIR. TOOK TO HONDA DEALERSHIP FOR INSPECTION TURNS OUT IT IS THE EVAPORATOR HAS A LEAK. WARRANTY DOESN'T COVER IT ANYMORE. 2,200 TO REPLACE IT'S DISAPPOINTING NEWER MODEL HAVING ISSUES LIKE THESE. MY 2010 HONDA CIVIC BLOWS COLD AFTER 10 YEAR. HONDA I HOPE THERE IS SOMETHING YOU CAN DO FOR YOUR CUSTOMER THAT ARE HAVING THESE SAME ISSUES, WE BELIEVED IN HONDA BUT SADLY IT IS DISAPPOINTING.
I WAS DRIVING ON THE FREEWAY AND THE ENGINE BEGAN LOSING POWER. SOON AFTER, MULTIPLE WARNING LIGHTS ON THE DASH LIT UP. I BARELY HAD ENOUGH POWER TO CLEAR THE BUSY FREEWAY. THE CAR WAS TOWED TO AUTONATION HONDA IN CHANDLER, AZ, WHERE THE TECHNICIAN DISCOVERED FUEL IN THE OIL. HE SAID HONDA WAS AWARE OF THE PROBLEM ON THIS 1.5 TURBO ENGINE, BUT NO FIX EXISTED. HE CHANGED THE OIL AND RELEASED THE CAR BACK TO ME. AFTER JUST A FEW MINUTES ONLINE, I DISCOVERED THE HISTORY OF THIS PARTICULAR ENGINE ISSUE. I KNOW HONDA SAYS IT ONLY HAPPENS IN COLD CLIMATES, BUT THAT DAY WAS OVER 100 DEGREES F. ALSO, THE OIL HAD BEEN CHANGED AT THE SAME DEALERSHIP APPROX. 6 WEEKS EARLIER AND ONLY 619 MILES BEFORE THE EVENT. I AM NOW AFRAID TO DRIVE IT AT NIGHT OR ON THE FREEWAY IN CASE THIS HAPPENS AGAIN.
DURING DRIVING OF THE VEHICLE AND AT VARIOUS SPEEDS ALL ELECTRICAL SYSTEMS WILL FAIL AND ALL WARNING LIGHTS COME ON. THIS INCLUDES ABS, TRACTION CONTROL, POWER STEERING, BRAKE ASSIST AND MORE. WHEN THIS OCCURS THE VEHICLE BECOMES ALMOST IMPOSSIBLE TO STEER AND HAS NEARLY RESULTED IN AN ACCIDENT BEFORE. WHILE THE PREVIOUS OCCURRENCE HAPPENED AT APPROXIMATELY 35MPH IF THIS OCCURRED ON THE INTERSTATE IT WOULD ALMOST CERTAINLY RESULT IN A MAJOR CRASH AND INJURY.
THE A/C CONDENSER LOCATED IN THE CABIN DASH WAS REPLACED UNDER RECALL EARLIER IN THE YEAR FOR HAVING A FREON LEAK IN THE CABIN. 6 MONTHS LATER THE A/C IS NOT WORKING AGAIN, AND THE DEALERSHIP SUSPECTS THAT THE EVAPORATOR HAS A LEAK. RESEARCHING ONLINE YIELDED ME SIMILAR RESULTS OF OWNERS REPORTING A CONDENSER LEAK AND THEN AN EVAPORATOR LEAK WITH FREON FLOWING INTO THE CABIN AIR. I ASSUME BEING IN A CLOSED CABIN WITH LEAKING FREON IS WHAT SPURRED A RECALL ON THE CONDENSERS AND, IN MY OPINION, THE EVAPORATOR SHOULD BE IN A SIMILAR SCENARIO
ADAPTIVE CRUISE CONTROL WILL FAIL TO TURN ON. AFTER ATTEMPTING TO TURN ON, ACCELERATOR PEDAL WILL HAVE .5-1 SECOND DELAY WHEN ATTEMPTING TO ACCELERATE FROM STOP/IDLE CAUSING NEAR COLLISIONS. SINCE PURCHASE, THERE HAVE BEEN 10-15 EPISODES WHERE I ATTEMPT TO TURN ON ADAPTIVE CRUISE CONTROL WHILE ON THE FREEWAY BUT THE SYSTEM WILL NOT ENGAGE. I ONLY GET 3 BEEPS AND AN "ACC OFF" INDICATION ON THE DASH. ONCE THIS HAPPENS, FOR THE REST OF THAT DRIVE, THERE IS A PEDAL DEAD ZONE/SEVERE ACCELERATION DELAY WHEN STARTING FROM A STOP. THIS DELAY IN ACCELERATION HAS CAUSED SEVERAL CLOSE CALLS WHEN PULLING OUT WITH OBSTRUCTED VIEWS AS I PRESS THE GAS PEDAL BUT GET NO RESPONSE FOR WHAT FEELS LIKE 1 SECOND WHILE ANOTHER CAR COMES INTO VIEW AND IS FAST APPROACHING. ONCE THE INITIAL ADAPTIVE CRUISE CONTROL FAILURE OCCURS, ACC AND TRADITIONAL CRUISE CONTROL WILL BOTH FAIL TO START ACROSS MULTIPLE DRIVES AND ENGINE STARTS. THE SEVERE PEDAL DELAY WILL RETURN ACROSS ENGINE STARTS AS SOON AS THE ACC BUTTON IS PRESSED. THE ONLY WAY TO RECOVER THE FUNCTIONALITY OF ACC AND NORMAL CRUISE CONTROL ONCE IN THIS STATE IS TO REMOVE POWER FROM THE BATTERY AND WAIT A MINUTE, THEN POWER ON THE ENGINE AND LET SYSTEMS RESTART. CAR HAS BEEN TO DEALERS CLOSE TO 10 TIMES FOR THIS ISSUE. IN CONSULTATION WITH HONDA TECHLINE THE FOLLOWING PARTS HAVE BEEN REPLACED BUT PROBLEM CONTINUES AT RANDOM INTERVALS: FORWARD LOOKING CAMERA, FORWARD RADAR SENSOR, MAIN INSTRUMENT CLUSTER, PEDAL SENSOR, WINDSHIELD, ALTERNATOR, BATTERY. APPEARS TO BE SOME KIND OF SOFTWARE BUG IN ADAPTIVE CRUISE CONTROL SYSTEM THAT CAUSES SYSTEM TO CRASH AND NOT WORK AGAIN UNTIL ENGINE COMPUTER RESET. I'D GLADLY WORK DIRECTLY WITH HONDA FOR TROUBLESHOOTING, I'M 3-4 PEOPLE REMOVED WHEN WORKING WITH THE DEALERSHIP AND I FEEL LIKE ALL MY INFO IS NOT BEING COMMUNICATED CORRECTLY.
I PURCHASED A 2017 CIVIC HATCHBACK EX W/ SENSING IN LATE MAY 2017. IN MAY 2020, THE AC STOPPED WORKING. THEY TOLD ME IT WAS THE CONDENSER AND THAT THEY COULD GIVE A "GOODWILL" REPLACEMENT FOR ABOUT $350. AT THAT POINT I WAS AWARE OF THE CONDENSER EXTENDED WARRANTY SO ACCEPTED DUE TO THE COMPRESSOR BEING THE STATED ISSUE. WITH THE PANDEMIC I HAVE NOT BEEN DRIVING A LOT, BUT I NOTICED IN SEPTEMBER 2020 THAT MY AC WAS NOT WORKING AGAIN. I BROUGHT IT BACK TO THE DEALER, AND NOW THEY SAY IT IS THE CONDENSER THAT IS BROKEN. HOWEVER, THE SB-19-091 DOES NOT APPLY TO HATCHBACKS. THIS IS RIDICULOUS AS IT'S CLEAR EVEN FROM A CURSORY SEARCH THAT HATCHBACKS ARE ALSO IMPACTED. THEY OFFERED ANOTHER "GOODWILL" FIX THAT IS EVEN MORE EXPENSIVE THAN THE FIRST ONE. WHEN I CALLED CORPORATE THEY INITIALLY REFUSED TO FORWARD MY CASE. IT'S SUSPICIOUS THAT THE FIRST TIME I BROUGHT IT IN THEY SAID THE CONDENSER, WHICH AT THAT POINT THEY NEVER TOLD ME WAS NOT COVERED, WAS NOT LEAKING AND INSTEAD SAID THE COMPRESSOR. NOW, IT IS SUDDENLY THE CONDENSER AND IS NOT IN WARRANTY EITHER. I EXPECT IF THE CONDENSER GETS FIX SOMETHING ELSE WILL BE WRONG. HONDA NEEDS TO STOP DEFLECTING CUSTOMERS ON THIS ISSUE AND FIX THEIR CARS. THIS IS A SAFETY ISSUE AS IT GETS VERY HOT IN MY REGION AND IT IS NOT HEALTHY TO REMAIN IN AN ENCLOSED HOT SPACE FOR HOURS AT A TIME.
"ALL WINDOWS DOWN" FEATURE ON REMOTE KEY FOB CAN BE ACCIDENTALLY ACTIVATED TOO EASILY, MAKING CAR VULNERABLE TO BREAK-INS AND INTERIOR DAMAGE. THIS FEATURE CANNOT BE DISABLED.
AIR CONDITIONING SYSTEM GOES FROM COLD TO HOT WHILE THE VEHICLE IS IN OPERATION. DURING VERY HOT DAYS CABIN BECOMES EXTREMELY HOT EVEN WITH FAN TURNED TO HIGH AND A/C TURNED TO THE ON POSITION. HAVE HEARD THIS PROBLEM HAS HAPPENED WITH OTHER HONDA CIVIC OWNERS AS WELL. BECOMES VERY UNCOMFORTABLE TRYING TO DRIVE WHILE CABIN IS HOT. HAPPENS WHETHER THE VEHICLE IS IN MOTION OR AT IDLE
I CHANGED THE OIL AT A DEALER IN EARLY AUG, BUT AFTER DRIVING FOR ABOUT ONE MONTH, THE OIL DILUTION ISSUE HAPPENS AGAIN. I CAN SMELL GAS IN THE OIL, AND THE DIPSTICK SHOWED THAT THE OIL LEVEL IS FAR BEYOND THE EXPECTED RANGE.
MY CAR RANDOMLY LOST POWER IN THE MIDDLE OF THE FREEWAY FORCING ME TO TURN ON HAZARDS AND MAKE MY WAY FROM THE EXPRESS LANE TO THE NEAREST OFF RAMP GOING 20 MPH WHILE TRYING TO AVOID AN ACCIDENT. MY CHECK ENGINE LIGHT BEGAN TO FLASH RAPIDLY CAUSING FURTHER ANXIETY. FORTUNATELY I WAS ABLE TO MAKE MY WAY TO SAFETY AND CALL A TOW TRUCK. I ATTEMPTED TO HAVE MY CAR DELIVERED TO THE NEAREST HONDA (WALNUT CREEK CA) HOWEVER THEY DID NOT HAVE ANY AVAILABILITY FOR A FEW DAYS. THE CAR ALSO HAD LOTS OF SMOKE COMING OUT THE EXHAUST AND READ CHECK ENGINE OIL LEVEL ON AND OFF. IT WAS A NIGHTMARE AND WHO KNOWS WHAT IT'S GOING TO COST ME TO REPAIR. ON TOP OF ALL THE WORK I'LL LOOSE BEING MY WORK RELIES ON MY CAR 100%. I'VE OWNED NOTHING BUT HONDAS HOWEVER THIS TIME I FEEL I MADE A BAD PURCHASE BUYING A NEW 2017 CIVIC. I'VE KEPT UP WITH MAINTENANCE, ONLY GOES TO DEALERSHIP, PUMPED NOTHING BUT PREMIUM GASOLINE. I AM SAD, UPSET, ANGRY, ANXIOUS AND VERY MUCH STILL IN DISBELIEF THAT THIS IS HAPPENING TO MY 3 YEAR OLD CAR AT ONLY 80,000 MILES . WHAT CAN I DO? IS ANYONE ELSE HAVING SAME ISSUE? I GOT A CODE P0299 TURBO UNDERBOOST
THE AIR CONDITIONER STOPS BLOWING COLD AIR AT IDLE AND OCCASIONALLY EVEN WHEN DRIVING. THIS MAY POSE A SAFETY ISSUE IN HOTTER CLIMATES IF THERE ARE CHILDREN, ELDERLY PEOPLE, SPECIAL NEEDS PERSONS, OR PETS IN THE VEHICLE WHEN PARKED. READING THROUGH THE WORLD WIDE WEB OR INTERNET, THOUSANDS, IF NOT TENS OF THOUSANDS OF OWNERS WITH THIS SAME ISSUE DUE TO A FAULTY AC CONDENSER FROM THE FACTORY. HONDA HAS EXTENDED THE CONDENSER WARRANTY BUT HAS NOT ISSUED A FULL RECALL OR WARRANTY ON THE OTHER PARTS/LABOR INVOLVED. FOR EXAMPLE, EXPENSIVE REFRIGERANTS, PARTS, AND LABOR. THE FIRST CONDENSER REPLACED IN JANUARY 2020 AND LOST ALL REFRIGERANT IN OCTOBER 2020. I TOOK MY CIVIC INTO THE HONDA DEALERSHIP AND GOT IT TESTED FOR A/C LEAKS IN SEPTEMBER 2020. I WAS TOLD IT WAS NOT THE CONDENSER BUT ANOTHER PART NEXT TO THE FIREWALL, COSTING 440 DOLLARS. I TOOK IT TO ANOTHER HONDA DEALERSHIP A FEW WEEKS LATER AND WAS TOLD THAT THERE WAS LITTLE TO NO REFRIGERANT. I PAID OVER 300 DOLLARS TO GET THE A/C CHECKED AND THE TEST WAS DONE WITH A DYE SOLUTION THAT CAN BE SEEN BY UV LIGHT. THERE WAS NO INDICATION OF LEAKS DURING THE DIAGNOSIS. THE REFRIGERANT SHOULD BE TESTED FURTHER OR HONDA SHOULD REPLACE ALL DEFECTIVE AIR CONDITIONING PARTS ALL AROUND. I KNOW THIS ISSUE WILL CONTINUE TO OCCUR BECAUSE OF UNDERLYING PROBLEMS WITH HONDA ORIGINAL MANUFACTURED A/C PARTS. VERY RESPECTFULLY, A WORRIED PARENT
A/C EVAPORATOR IS LEAKING AND EXPANSION VALVE O-RINGS NEED TO BE REPLACED. THIS CAR HAS UNDER 40,000 MILES AND ALREADY REQUIRES MAJOR REPAIR ON A/C.
THE HEAD UNIT/DISPLAY STOPPED WORKING ABOUT A WEEK AGO. AT FIRST, NOTHING WOULD COME ON. I THOUGHT IT MAY HAVE BEEN A FUSE, OR IT NEEDED REBOOTED. I DISCONNECTED THE BATTERY AND IT STILL CONTINUED TO ACT UP. THE BACK-UP AND PASSENGER SIDE CAMERAS WON'T WORK PROPERLY, THE CLIMATE CONTROLS WON'T WORK AS I CAN'T CHANGE THE AIR FLOW OR TEMPERATURE, THE BLUETOOTH WON'T WORK OR CONNECT, AND THE AUDIO CONTROLS WON'T WORK OR ARE SEVERELY DELAYED. THIS CREATES MULTIPLE SAFETY ISSUES WHILE DRIVING: 1. THE AUDIO WILL RANDOMLY TURN ON, AND AT HIGH VOLUMES DUE TO THE FACT THAT I CANNOT CONTROL THE VOLUME OR TURN IT ON OR OFF. 2. THE BACK-UP AND/OR SIDE CAMERAS WILL GET STUCK ON THE SCREEN, WHICH CREATES A DISTRACTION WHILE DRIVING. 3. THE BLUETOOTH WON'T WORK, WHICH IS A HUGE SAFETY CONCERN DUE TO 'HANDS-FREE' LAWS IN MOST STATES. 4. THE CLIMATE CONTROLS WON'T WORK CORRECTLY AND, THEREFORE, I CANNOT USE THE FRONT DEFROST. WHEN TAKEN TO THE HONDA DEALERSHIP, THEY CLAIM THAT IT WILL COST $4,000 TO REPLACE. $4,000 ON A 3-YEAR OLD VEHICLE, WITH NO OTHER MAJOR ISSUES.
The steering on my 2017 Honda Civic frequently sticks while driving making it difficult to steer. I purchased the used vehicle along with an extended warranty from Carvana in 2020. I noticed the stickiness in the steering after having the vehicle for a week and I took the vehicle to an independent service center to have the issue repaired in 2020. They were unable to diagnose the problem and the stickiness persisted intermittently (about 50%- 60% of the time while driving). Since then, the frequency of intermittent stickiness in the steering has increased (about 90%-95% of the time while driving). I am concerned about the risk of an accident on an interstate or highway while traveling at speeds in excess of 55 mph. When steering around an extended curve or corner on the road, the steering will stick and I have to jerk the steering wheel in the opposite direction to unstick the steering and course-correct. This causes the vehicle to swerve a bit and affects the handling of the vehicle. The vehicle is available for inspection upon request.
SOMETIMES THE CAR WILL START BY ITSELF AND THEN THE ALARM GOES OFF .ANN THIS HAPPENS WHEN THE CAR IS SITTING IN THE DRIVEWAY.
I'VE ONLY HAD MY CAR A YEAR. MY CAR HAD BEEN USING OIL FOR 2 WEEKS RECENTLY. I HAD TO PUT OIL IN IT EVERY OTHER DAY. MY MECHANIC SAID IT SHOULD NOT BE USING OIL LIKE THAT. I HAD IT INSPECTED AND IT PASSED AND HAD MY OIL CHANGED WHICH I DO EVERY 3,000-5,000 MILES. MY EMISSION CONTROL PROBLEM LIGHT CAME ON. I CALLED THE HONDA DEALERSHIP (NOT WHERE I BOUGHT MY VEHICLE) AND TOOK MY CAR TO THEM, BUT ON THE WAY THERE, MY CAR STARTED STALLING AND ALL THE LIGHTS STARTED FLASHING ON MY DASHBOARD AND IT WAS SMOKING OUT OF THE BACK OF MY CAR. I HAD TO PULL OVER AND HAVE MY CAR TOWED TO THE DEALERSHIP. IT TOOK THEM TWO DAYS TO TELL ME THAT IT WAS THE TURBO CHARGER THAT NEEDED REPLACING ON MY 2017 HONDA CIVIC HATCHBACK. THIS CAR IS ONLY 3 YEARS OLD!! I AM VERY UPSET AND HAVE ONLY HAD MY CAR FOR A YEAR! I DO NOT HAVE THE MONEY TO PAY $2400 ON A CAR THAT I'M STILL PAYING ON. VERY MAD AT HONDA!
LEAK IN 2017 HONDA CIVIC HATCHBACK AC CONDENSER. HONDA ISSUED A SERVICE BULLETIN IN 2019 FOR OTHER TRIM HONDA CIVIC LINES,BUT APPARENTLY NOT THE HATCHBACK. THE LEAKING CONDENSER WAS THE SAME PROBLEM IDENTIFIED IN SERVICE BULLETIN BUT THIS VEHICLE VIN WAS NOT IDENTIFIED. THE RECALL OR COVERED REPAIRS SHOULD BE EXPANDED TO COVER ALL TRIM LINES AND VEHICLES. HONDA ONLY COVERED 1/2 OF REPAIR COSTS. THE AC CONDENSER LEAK RESULTED IN NO AC. THIS IS A SAFETY ISSUE DUE TO WINDSHIELD FOGGING AND VISIBILTY.
HONDA REPAIRED THE CONDENSER IN MY VEHICLE BUT THE ISSUE PERSISTED AND GOT WORSE, IT BLOWS HOT AIR OUT THE DRIVERS SIDE AND COLD AIR OUT OF THE PASSENGER SIDE BUT IT BLEW PIECES OF ICE OUT OF THE VENT.
EXPERIENCED DAMAGED A/C COMPRESSOR , JUST AFTER COMPLETING 3 YEARS AND HONDA WON'T REPAIR. HUNDREDS OF HONDA CIVIC OWNERS HAS EXPERIENCED SAME A/C ISSUES AND HONDA WON'T TAKE RESPONSIBILITY.THIS SHOULD BE A RECALL. DEFINITELY A SAFETY ISSUE WHILE DRIVING.
AC IN MY 2017 HONDA CIVIC ONLY BLOWS HOT AIR OR TIMES COLD AIR IN SOME OF THE VENTS AND HOT IN OTHERS
AIR CONDITIONING SYSTEM IS NOT BLOWN COLD AIR.
6 WEEKS AGO THE AIR CONDITIONER/WINDSHIELD DEFOGGER STOPPED WORKING IN MY 2017 HONDA CIVIC THAT I PURCHASED NEW WITH A 7 YEAR/120000 MILE WARRANTY. I TOOK IT TO THE DEALERSHIP WHO DIAGNOSED CONDENSER FAILURE BUT CLAIMS THEY ARE UNABLE TO OBTAIN PARTS TO PERFORM REPAIR. EVERY TIME I CALL I GET THE SAME "IN A FEW DAYS" EXCUSE.
SOMETIMES, WHEN TRYING TO START THE VEHICLE, IT WILL NOT CRANK AND START. THE ELECTRIC POWER WILL COME ON (DASH BOARD ICONS, HEADLIGHTS, ETC.), BUT IT WILL NOT CRANK. IT TAKES FROM 2 TO 7 TURNS OF THE KEY, BEFORE IT CRANKS AND STARTS. THIS PROBLEM OCCURS SOMETIMES ONCE A WEEK, SOMETIMES 2 OR 3 TIMES. I TOOK IT TO A HONDA DEALER FOR REPAIR. HOWEVER, ON THE DAY I TOOK IT IN, OF COURSE, IT WAS WORKING FINE. THE SERVICE MANAGER SAID THAT THEIR COMPUTER COULD NOT DIAGNOSIS IT, UNLESS THE PROBLEM OCCURRED WHILE IT WAS HOOKED TO THE COMPUTER. HE TOLD ME TO BRING IT BACK WHEN THE PROBLEM GOT WORSE, OR THE CAR WOULD NOT START AT ALL. I HAVE NOT RETURNED TO THE DEALER YET. THIS PROBLEM BEGAN IN EARLY JULY OF THIS YEAR. THE VEHICLE HAD APPROXIMATELY 36,000 MILES ON IT.
LANE MONITORING SYSTEM PROVIDES INCONSISTENT WARNINGS. THIS HAS BEEN NOTED WHEN THE VEHICLE IS IN MOTION WHILE I DRIVE THROUGH THE CITY AND ALSO ON THE HIGHWAYS. IT SOMETIMES WITHOUT WARNING ADJUSTS THE STEERING OF THE VEHICLE. BRAKE MONITORING SYSTEM, WHEN IT DOES PROVIDE WARNING, PROVIDES WARNINGS SO LATE THAT A COLLISION WOULD BE UNAVOIDABLE. TIRE PRESSURE MONITORING SYSTEM DOES NOT PROVIDE ADEQUATE INFORMATION TO ALLOW FOR AN APPROPRIATE RESPONSE OF THE DRIVER. NO FEEDBACK FROM THE CALIBRATION MODE OF THE TPMS. ONCE THE SYSTEM PROVIDES ITS FIRST ALARM, DOESN'T RESPOND WELL TO CALIBRATION. MY SYSTEM NOW ALARMS ABOUT EVERY 60-100 MILES. THE ADAPTIVE CRUISE CONTROL IS SCARY. WHILE IT IS EXPECTED THAT IN ESPECIALLY HILLY TERRAIN THAT THE CRUISE CONTROL WOULD VARY A BIT (A COUPLE OF MPH EITHER DIRECTION), THE SYSTEM SOMETIMES DOES NOT ENGAGE, SOMETIMES TURNS ITSELF OFF WITHOUT WARNING, PROVIDES INCONSISTENT WARNING OF WHEN THE VEHICLE INTERVAL IS NOT MAINTAINED, BUT THE BIGGEST PROBLEM IS THAT IT DOES NOT MAINTAIN THE SET POINT. FOR EXAMPLE YESTERDAY, ACC SET AT 42 MPH. SPEED LIMIT WAS 40 MPH. I WAS DESCENDING A HILL AND MANUALLY DISENGAGED THE ACC WHEN THE VEHICLE SPEED EXCEEDED 57 MPH. SAME TRIP -- ACC SET AT 67 MPH, SPEED LIMIT AT 65 MPH; ACC DISENGAGED MANUALLY WHEN VEHICLE SPEED APPROACHED 76 MPH. THIRD INSTANCE, ACC SET AT 56 MPH, SPEED LIMIT WAS 55 MPH, ACC MANUALLY DISENGAGED AT 63 MPH. WHEN ACC FIRST ENGAGED, SPEED IS AT THE SET POINT. THEN THE SYSTEM CAN'T MAINTAIN THE SPEED AND CONSISTENTLY RUNS 1-2 MPH BELOW THE SET POINT. HENCE, ME SETTING THE ACC 1-2 MPH ABOVE THE SPEED LIMIT. BELIEVE THAT THESE ARE ALL PART OF THE HONDA SENSING SYSTEM WHICH WAS PART OF THE TOURING PACKAGE, WHICH IS WHAT I HAVE. THE 2017 CR-V MODELS WITH THE SAME SYSTEM HAVE A PENDING CLASS ACTION LAWSUIT. HONDA WILL NOT RESPOND TO OUR INQUIRIES.
A/C FAULTY - CONDENSER LEAK - DRIVER SIDE AIR NOT WORKING STATIONARY AND IN MOTION, CONSISTENTLY DYSFUNCTIONAL
CAR IS ONLY A LITTLE OVER 3 YEARS OLD AND THE AIR CONDITIONING IS BLOWING HOT AIR! THE MILEAGE ON THE CAR IS ONLY 22832. TOOK IT TO THE DEALER & THEY SAID THE CONDENSER IS DAMAGED & THE COMPRESSOR IS LEAKING DUE TO "ROAD DAMAGE". CALLED HONDA CORPORATE FOR THIS SINCE IT IS A KNOWN ISSUE WITH THEIR HONDA CIVICS 2015-2019 ABOUT A FAULTY COMPRESSOR GETTING HOLES PUNCTURED IN CAUSING THE FREON TO LEAK OUT AND THEY ALSO DENIED THE PAYMENT CLAIMING A ROCK HIT MY CAR AND CAUSED THE CONDENSER TO GET DAMAGED. CLEARLY HONDA NEEDS TO OWN UP TO THIS FAULTY COMPRESSOR AND RECALL THE CARS OR JUST PAY FOR THE AC TO BE FIXED INSTEAD OF CHARGING CUSTOMERS $2300 TO FIX A PROBLEM THAT CAN OCCUR AGAIN! THERE ARE EVEN LAWSUITS AGAINST HONDA FOR THIS ISSUE! *TR
THE HONDA SENSING BRAKE SYSTEM SEEMS TO MORE ANNOYING THAN HELPFUL. EVEN ADJUSTING THE DIFFERENT SENSOR LENGTHS ISN'T HELPING. OFTEN, THE CAR STARTS TO BRAKE WHEN IT IS NOT NEEDED. A FEW DAYS AGO A CAR IN FRONT OF ME DECIDED TO MAKE A U-TURN AT A LEFT TURN ARROW THAT SAID NO U-TURNS. MY CAR DECIDED TO SLAM ON THE BRAKES BECAUSE THEY WERE A LITTLE IN THE WAY. IT GETS WORSE: I COULD NOT OVERRIDE THE BRAKES WHEN I STEPPED ON THE GAS PETAL TO MOVE FORWARD AFTER THE CAR WAS COMPLETELY OUT OF THE WAY. I WAS STUCK IN PLACE FOR LONGER THAN NECESSARY. THE CAR BEHIND ME ALMOST HIT ME! I DON'T MIND IF THE SENSING SYSTEM NOTIFIES ME WITH BEEPS, BELLS, AND WHISTLES. JUST DON'T BRAKE FOR ME! *TR
ON JUNE 13TH, LESS THEN A MONTH AFTER IT WAS INSPECTED/SERVICED FROM THE HONDA DEALERSHIP ON MAY 21ST, MY 3 YEAR OLD CAR BUSTS UP IN FLAMES. AS WE WERE DRIVING DOWN A RURAL ROAD ON A CLEAR DAY GOING ABOUT 65, A SPARK FLEW FROM THE ENGINE. THE OIL PRESSURE LIGHT COMES ON FOLLOWED BY LOSS OF POWER TO THE CAR. LUCKILY WE PULLED OVER JUST IN TIME TO WATCH THE CAR GO UP IN FLAMES AND EXPLODE. I HAVE CONTACTED 3 DEALERSHIPS, INCLUDING THEIR SERVICE TEAM, HONDA FINANCIAL, HONDA GENERAL, AND THE HONDA PLANT IN INDIANA. EVERY ONE OF THEM HAS SHOWN NO COMPASSION OR INTEREST IN FINDING OUT WHY THIS HAPPENED. DOES IT TAKE SOMEONE TO DIE TO TAKE THIS SERIOUS? AND MY INSURANCE IS TAKING THEIR TIME SINCE IT IS A TOTAL LOSS.
A FEW DAYS AGO, WHILE ON MY WAY HOME FROM WORK ON THE FREEWAY, I NOTICED THE DRIVER SIDE AC STARTED BLOWING HOT AIR. THOUGHT MAYBE BECAUSE IT WAS SO HOT. CHECKED THE PASSENGER SIDE AND IT WAS A BIT COOLER. COOLER THAN THE DRIVER SIDE AT LEAST. I KIND OF IGNORED IT FOR A FEW DAYS SINCE IT HADN'T BEEN SO HOT BUT TODAY I DECIDED TO TRY IT AGAIN AND THE SAME THING HAPPENED. WARMER AIR COMPARED TO THE PASSENGER SIDE BUT THE PASSENGER SIDE IS STILL NOT VERY COLD. THEN I REALIZED SOME FOG LIKE SMOKE COMING OUT OF THE MIDDLE VENTS AFTER LIKE 2 MINUTES OF IT BEING ON. I FELT LIGHT HEADED AND KIND OF OUT OF BREATH SO I IMMEDIATELY TURNED IT OFF AND PULLED OVER TO CATCH MY BREATH. *TR
THE FIRST TIME I HAD TO TURN ON MY AC FOR THE SUMMER 2020 SEASON ON MY 2017 HONDA CIVIC I NOTICED THAT IT WAS BLOWING HOT AIR. I TOOK MY CAR TO A HONDA DEALERSHIP WHERE THEY IDENTIFIED NOT ONLY WAS MY A/C CONDENSER LEAKING FREON BUT ALSO MY A/C COMPRESSOR IS LEAKING FREON. BOTH PARTS MUST BE REPLACED. IN AUGUST 2019 , HONDA ISSUED A SERVICE BULLETIN FOR THE A/C CONDENSER AS THEY DISCOVERED IT WAS MANUFACTURED TO STANDARDS AND WITH THE SERVICE BULLETIN FOR THE A/C CONDENSER AN EXTENDED WARRANTY HAS BEEN ISSUED. HOWEVER, THE A/C COMPRESS IS NOT UNDER AN EXTENDED WARRANTY. MY CAR IS OUT OF THE MANUFACTURE WARRANTY (3 YEARS/36,000 MILES) PERIOD BY 4,000 MILES - NOT YEARS. I LIVE IN THE MID-WEST WHERE I DON'T NEED TO USE MY CAR'S A/C OFTEN SO I HAVEN'T USED MY A/C SINCE FALL 2019 WHEN MY VEHICLE WAS STILL UNDER WARRANTY. SEARCHING ONLINE - THERE ARE VEHICLE OWNER COMPLAINTS ON THE A/C UNITS BECOMING DEFECTIVE DURING AND AFTER WARRANTY PERIOD OF 2016, 2017 AND 2018 HONDA CIVIC'S. THE IN ORDER TO REPAIR THE A/C COMPRESSOR, THE ESTIMATED COST OF REPAIR IS $1,200. THE DEALERSHIP HAS INFORMED ME THAT THE PARTS ARE CURRENTLY OUT OF STOCK AND THAT THEY HAVE SEEN A NUMBER OF CIVIC'S WITH SIMILAR ISSUES. HOW IRONIC IS IT THAT WITHIN THREE YEARS (NOT FULL THREE YEARS) MY VEHICLE'S A/C CONDENSER AND COMPRESSOR NEED TO BE REPLACED. HONDA HAS ACKNOWLEDGED FAULT ON ONE PART BUT OTHER THE SECOND. THESE PARTS DO NOT BECOME DEFECTIVE THIS EARLY IN THE LIFE OF A VEHICLE. *TR
THE AIR CONDITIONING WENT OUT IN MY CAR AROUND 40K MILES. FROM SPEAKING WITH OTHERS I HEAR THIS IS A COMMON PROBLEM AND ITS THE AC COMPRESSOR. I KNOW 3 OTHERS WITH THE SAME CAR AND ALL 3 OF THEIRS HAS WENT OUT BY 50K MILES. THIS IS A VERY COMMON PROBLEM BECAUSE I HAVE CHECKED ONLINE AND SAW MANY MORE COMPLAINTS. PLEASE DO SOMETHING ABOUT THIS BECAUSE IT IS A VERY EXPENSIVE FIX AND UNACCEPTABLE FOR A BRAND NEW CAR!
I STARTED EXPERIENCING ISSUES WITH MY A/C WITHIN 12MONTHS OF PURCHASING THE VEHICLE. THE A/C WOULD BLOW HOT AIR SPORADICALLY AND WHEN I BROUGHT THE ISSUE UP TO THE SERVICE ADVISOR TO LOOK INTO, THEY REPORTED THAT THEY DID NOT FIND ANYTHING WRONG AND THAT THE A/C WAS FUNCTIONING PROPERLY. THIS ISSUE WOULD CONTINUE TO HAPPEN EVERY SUMMER UP UNTIL NOW, WHERE IT HAS COMPLETELY STOP WORKING AND ONLY BLOWING OUT HOT AIR. I BROUGHT THE VEHICLE BACK TO HONDA AND WAS TOLD THAT THE VEHICLE IS NOW OUT OF WARRANTY AND MORE THAN LIKELY IT WAS THE CONDENSER OR COMPRESSOR. I WOULD NEED TO PAY FOR A DIAGNOSTIC AND THAT I WOULD BE RESPONSIBLE TO UPWARD OF $1800 FOR THE REPAIR.
AIR CONDITIONING - NO LONGER BLOWS COLD AIR - THERE IS NO RECALL YET THERE ARE A LOT OF ONLINE COMPLAINTS THAT THE AIR CONDITIONING IN THIS YEAR HONDAS QUIT WORKING AFTER 36,000 MILE MARK.
I BOUGHT A 2017 HONDA CIVIC BACK IN DEC OF 2016 AND CURRENTLY, HAVE ABOUT 15,00 MILES ON MY CAR. THE PROBLEM STARTED A FEW MONTHS AGO WHEN I NOTICED THAT THE STEERING WHEEL WOULD START BEING STICKY, STIFF AND JERKY. THE STEERING WHEEL WOULD PULL TO THE RIGHT AND HAVE THIS SUBTLE MOVEMENTS, IT WOULD CAUSE RESISTANCE. THIS WAS NOT FREQUENT BUT THE PROBLEM WOULD SHOW UP OCCASIONALLY. I HAVE REPORTED THE ISSUE TO 3 DIFFERENT HONDA DEALERSHIPS WITH NO SOLUTION. I HAVE HAD 2 ALIGNMENTS ON MY CAR BUT THAT DID NOT RESOLVE THE PROBLEM EITHER. THE STICK/JERK PULL WOULD START AT ABOUT 30/40 MILES INTO MY DRIVE AND TURNING LEFT OR RIGHT WOULD CAUSE ME TO PULL THE STEERING WHEEL IN THE OPPOSITE DIRECTION. READING CIVIC FORMS, MANY ARE SAYING CIVIC HAS THE EPS RACK SO THAT'S CAUSING THIS JERKY PULL. *TR
I HAVE AN ACCELERATION PROBLEM VERY CERIUM IN MY HONDA CIVIC 2017, IT IS ABOUT ACCELERATION, IMAGINE THAT YOU ARE GOING ON THE FREEWAY THROUGH THE CARPOOL AND SUDDENLY THE DRIVER IN FRONT STOPS IF YOU TRY TO BRAKE BUT ONCE YOU ARE NOT GOING TO REACH TO BRAKE THE BRAKE AND ACCELERATE TRYING TO AVOID THE ACCIDENT BUT YOUR CAR AFTER RELEASING THE BRAKE PEDAL AND ACCELERATING DOES NOT ACCELERATE AND YOU AS YOU RELEASED THE BREAKERS YOU STAY IN THE MIDDLE OF THE FREEWAY FOR 5 SECONDS WITH CARS GOING AT 70 MPH WELL THAT'S JUST ONE OF MY MANY ALMOST ACCIDENTS BECAUSE THE ACCELERATION PEDAL DID NOT RESPOND CORRECTLY, LUCKILY NEITHER MY WIFE NOR I HAVE HAD ACCIDENTS ALTHOUGH BOTH OF US HAVE FELT THAT LACK OF ACCELERATION WHEN YOU NEED IT AND THE WORST THING IS THAT THE MECHANICS AND AGENTS OF THE DEALER MAKE FUN OF ONE TELLING ME THAT IT IS A COMMON PROBLEM OR THAT MY MAT WAS POORLY ACCOMMODATED OR THAT THE MECHANIC TELLS ME THAT HE FELT THE FAULT BUT THE LAST ONE ON THE PAPER SAYS THAT THEY DID NOT FIND ANYTHING AND JUST DO AN "UPDATE" WHEN MY LIFE AND MY WIFE'S LIFE HAVE BEEN AT RISK MORE THAN 1 TIME, I BRING MY CAR 10 TIMES TO THE DEALER AND I ALWAYS RECEIVE THE SAME ANSWER AND THIS LAST TIME MY WIFE BRING THE CAR AND THE SOLUTION FOR THE PROBLEM THE SOLUTION TO THE PROBLEM ACCORDING TO THE MECHANICS WAS TO DO GENERAL MAINTENANCE ON ALL FLUIDS WITH COSTS ABOVE $ 800 BECAUSE THE WARRANTY DOES NOT COVER THAT EVEN WHEN MY CAR IS UNDER WARRANTY, FOR MY PART I TOOK THE CAR TO ANOTHER CERTIFIED MECHANIC AND AFTER REVIEWING IT HE TOLD ME THAT EVERYTHING WAS NONSENSE, ALL THE FLUIDS WERE CLEAN. HE ALSO EXPLAINED THAT IT IS ILLEGAL TO RECOMMEND FLUID CHANGE OR MAINTENANCE OF CERTAIN THINGS WITHOUT NO REASON AND EFFECTIVELY THE PAPER THAN THE DEALER GAVE ME HAS NO REASON WHY THEY WANTED TO SELL ALL THAT TO MY WIFE. *TR
AIR CONDITIONING IS BLOWING HOT AIR, POSSIBLY DUE TO REFRIGERANT LEAK. FINDING MANY OTHER SIMILAR COMPLAINTS FROM NEW HONDA CIVIC OWNERS. *TR
THIS HAPPENED TO ME THREE TIMES IN THREE YEARS. SUDDENLY AN ERROR MESSAGE POPS UP SAYING "ELECTRICAL PARKING BRAKE PROBLEM". THE FIRST TWO TIMES IT WENT AWAY AFTER I FIDDLED WITH ELECTRICAL PARKING AND THE ERROR MESSAGE WENT AWAY. THE THIRD TIME, COULDN'T START THE CAR AS THE BRAKE PAD DOESN'T MOVE AT ALL. CAR WAS STATIONARY AND IT HAPPENED IN A PARKING LOT. *TR
MY VEHICLE'S AIR CONDITIONING STOPPED WORKING. WENT TO HONDA DEALERSHIP AND HAD TO PAY $206 TO FLUSH THE AC AND REPLACE THE FREON WITH DYE. APPROXIMATELY 5 MONTHS LATER THE A/C STOPPED WORKING AGAIN. WENT BACK TO HONDA DEALERSHIP. THE LEAK THEY STATE IS DUE TO THE A/C COMPRESSOR LEAKING. HONDA PROVIDED AN EXTENDED WARRANTY ON THE CONDENSER BECAUSE THEY ARE HAVING PROBLEMS WITH DEFECTIVE CONDENSERS. THE DEALERSHIP STATED THEY WILL NOT COVER BECAUSE IT IS THE COMPRESSOR, NOT THE CONDENSER. IT APPEARS HONDA HAS BEEN HAVING ISSUES WITH ALL COMPONENTS OF THE A/C OF THESE CARS. THEY WON'T COVER THIS AS I ONLY HAVE 46K MILES ON VEHICLE AND WANT TO CHARGE $2,049.00 TO REPLACE. IN MY OPINION, THE A/C SYSTEM IS DEFECTIVE AND ALL PARTS SHOULD BE COVERED. *TR
My 2017 Honda Civic EXL hatchback has a little over 23000 miles. I bought it back in 2016 and have no issues until last summer. The ac blows hot air and under the hood there is a hissing sound coming from the front passenger side. I live in Florida and thank God I have no children to suffer with me. I have to completely change my schedule to night because the heat is unbearable and I'm worried about my health and safety. I'm now aware that Honda is having all this issues with the ac for years and have done nothing about it. The dealers only want to charge people to have it fix knowing it was defective from the beginning. Just a diagnostic is about $700. Do people need to die of heat strokes before doing a recall?
WHILE DRIVING HIGHWAY / INTERSTATE. STEERING WILL MAKE A SUDDEN PULL/JERK TO THE LEFT OR RIGHT CAUSING TO OVERCOMPENSATE. IT FEELS AS IF THE STEERING WHEEL IS STICKING/CATCHING. IT IS NOT AS NOTICEABLE WHEN DRIVING IN SLOWER IN-TOWN DRIVING, BUT STILL HAPPENS. I RESEARCHED SYMPTOMS ONLINE AND FOUND THAT A RECALL WAS ISSUED, BUT MY VIN SHOWS NO RECALLS. I DO NOT FEEL COMFORTABLE DRIVING WITH THIS HAPPENING. I NOTICED THAT THIS STARTED ABOUT A MONTH AGO. (MAY,2020) MOST NOTICEABLE WHEN DRIVING 50 MPH PLUS (+). *TR
2017 HONDA CIVIC HATCHBACK SPORT, AC CONDENSER UNIT WENT BAD. THIS IS A KNOWN ISSUE WITH HONDA'S HOWEVER THE DEALERSHIP TOLD ME MY MODEL/TRIM IS NOT INCLUDED IN THE WARRANTY EXTENSION EVEN THOUGH THE CONDENSER IS OBVIOUSLY BAD.
THERE IS ALREADY A TSB FOR MY ISSUE. REFERENCING TSB 19-091 IT STATES THAT ALL CIVICS OF ALL TYPES OF TRIM FOR THE YEARS 2016-2018 ARE APPLICABLE FOR A RECALL. HOWEVER, THERE IS NO RECALL FOR THE HATCHBACK MODELS? THIS IS AN EXPENSIVE REPAIR FOR SOMETHING FAILING THAT SHOULD BE WORKING OUT OF THE FACTORY AND KEEP WORKING. 50K MILES ON MY VEHICLE.
I PURCHASE MY 2017 HONDA CIVIC IN NOVEMBER OF 2016. SOON AFTER ITS WARRANTY EXPIRED THE AIR CONDITIONER BEGAN GETTING WARMER AND NOT COOLING DOWN AS MUCH. THE DRIVER'S SIDE NOW BLOWS EITHER HOT OR WARM AIR AND THE PASSENGER'S SIDE BLOWS COOL BUT NOT COLD AIR. THE COOLEST THE AIR GETS COMING FROM THE PASSENGER SIDE VENTS IS 61F BUT THE PASSENGER COMPARTMENT BARELY COOLS DOWN ON WARM AND HOT DAYS. THE AIR IS SUPPOSED TO BE AROUND 45F AS IT EXITS THE VENTS. I PURCHASED THE VEHICLE WITH THE EXPECTATION THAT I COULD COOL THE PASSENGER COMPARTMENT ON HOT DAYS. DRIVING IN THE HEAT MAKES ME SLEEPY. I CALLED MY LOCAL HONDA DEALERSHIP AND THEY WANTED CLOSE TO $400 DOLLARS JUST TO DIAGNOSE THE PROBLEM AND THE COST COULD GO UP SIGNIFICANTLY DEPENDING ON THE PROBLEM. THIS SHOULD NOT HAPPEN SO SOON TO A NEW CAR. I HAD A 2000 CIVIC FOR 17 YEARS AND NEVER HAD A PROBLEM WITH THE AC. I FOUND ONLINE THAT MANY OTHER PEOPLE ARE HAVING THIS DIFFICULTY. A RECALL SHOULD BE ISSUED. WITH THE AC PROBLEM THE DEFROSTER NOW DOESN'T NOT WORK AS WELL AS IT HAD DONE WHEN THE CAR WAS NEW. THIS INCREASES THE RISK OF AN ACCIDENT BECAUSE CLEAR WINDOWS ARE NECESSARY TO DRIVE SAFELY. THE DATE I ENTERED BELOW IS THE APPROXIMATE THE DATE I NOTICED THE AC WAS NOT WORKING CORRECTLY.
THE AIR CONDITIONER STOPS BLOWING COLD AIR AT IDLE AND OCCASIONALLY EVEN WHEN DRIVING. THIS MAY POSE A SAFETY ISSUE IN HOTTER CLIMATES IF THERE ARE CHILDREN, ELDERLY PEOPLE, SPECIAL NEEDS PERSONS, OR PETS IN THE VEHICLE WHEN PARKED.
CAR IS UNDER WARRANTY. DRIVER SIDE AC BLOWING HOT AIR ALL THE TIME. INFINITE PEOPLE HAVE SAME PROBLEM DEFECTIVE FOR ALL HONDA CIVIC
CAR WOULD EITHER START ENGINE ON ITS OWN OR TURN ON STANDBY/ACCESSORY MODE ON ITS OWN. THIS WOULD HAPPEN IMMEDIATELY AFTER THE CAR WAS SHUT OFF. DISCONNECTING THE BATTERY WAS THE ONLY WAY TO STOP IT, THIS AFTER IT RUINED THE PREVIOUS BATTERY BY CONSTANTLY DRAWING POWER BY THE CAR STARTING ITSELF. DEALER DIAGNOSED IT AS A FAULTY BODY CONTROL MODULE.
PAINT FROM FACTORY IS PEELING OFF . MY CAR ONLY HAS 33,000 MILES ON IT . I WAS WASHING MY CAR AND AS A SPRAYED OFF MY CAR WITH A LIGHT FLOW OF WATER I SAW PAIN CHIPS FLOWING DOWN THE STREET. ALL OF MY WHEELS ARE STARTING TO PEEL AWAY SLOWLY. I RARELY DRIVE SO THIS IS CONCERNING TO ME.
A/C CONDENSER IS DEFECTIVE BUT HONDA SAYS MY VIN NOT COVERED UNDER HONDA'S 10 YEAR EXTENDED WARRANTY FOR THIS PART. IN ADDITION, TRIED TO GET THIS PART SERVICED UNDER THREE-YEAR WARRANTY BUT HONDA SERVICE WAS CLOSED DUE TO COVID 19 AND THE COMPANY HAS REFUSED TO EXTEND ITS WARRANTY PERIOD AS OTHER COMPANIES HAVE DONE. *TR
Vehicle loses AC refrigerant. They replaced leaky condenser after my having to take it in 13 times and fight with them. Now AC evaporator makes noise and they won't replace it because it hasn't completely failed. I paid 1846.00 extra to have an extended warranty but it has done me no good. Now my warranty has run out and I face a failing AC system known to have a refrigerant that eats holes in every part of the AC system. If my AC system fails and I can't afford to fix it, I risk fogged up windows and loss of vision and heatstroke when it is hot and I live in California and it is hot often.
Data synced from NHTSA on May 4, 2026