2017 Honda Civic Tires & Wheels Problems

The contact owns a 2017 Honda Civic equipped with Hankook Tires, Tires Line: New Englander 4S, Tire Size: 215/50/R17, DOT Number: [XXX] . The contact stated while driving 15 MPH, the front tires started wobbling. The contact stated that the failure persisted while driving 45 MPH. The vehicle was taken to Town Fair Tire, where the tires were purchased. The front passenger's tire weight was replaced; however, the failure persisted while driving. Additionally, the contact stated that the tire dealer had attempted to sell replacement tires to the contact; however, the contact noticed that the replacement tires that the dealer was selling were dented and wobbly upon rolling the tires on the floor. The contact declined to purchase the tires. The vehicle was taken to Firestone, where the front tires were replaced with new tires. The tires were replacement tires. The manufacturer was not contacted. The tire failure mileage was approximately 30,000. The vehicle failure mileage was approximately 160,000. The VIN was unavailable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I bought a pair of Bridgestone Weatherpeak tires 006055 Weatherpeak BL215/55R16 93H 70,000 Mile Limited warranty tires from Firestone Complete Autocare in Medina OH Store # 755785 located at 5131 Buehlers Drive Medina OH 44256. The shop manager Alvin told me that these tires were not recalled for safety but that they have abnormal wear. This truly needs looked into because I had to buy an entire new set of tires early due to these tires wearing out early. I came in under the 70,000 mile warranty.

SAFETY CONCERN > while driving on a local roadway, the right front tire went flat but the OEM TPMS ( this Civic model uses a indirect system ) never alerted ( due to traffic & road conditions was unable to pull off road ) & had to drive to nearest tire dealer, where a associate confirmed no TPMS warnings were displayed. after repair work completed, contacted a local Honda dealer service dept. , where a advisor stated there is no repair possible on Honda's indirect TPMS. he suggested installing a aftermarket direct TPMS ( tire pressure sensors are installed in each tire & a display unit fitted somewhere on dash ) at owner's cost. this is a safety concern.

PAINT FROM FACTORY IS PEELING OFF . MY CAR ONLY HAS 33,000 MILES ON IT . I WAS WASHING MY CAR AND AS A SPRAYED OFF MY CAR WITH A LIGHT FLOW OF WATER I SAW PAIN CHIPS FLOWING DOWN THE STREET. ALL OF MY WHEELS ARE STARTING TO PEEL AWAY SLOWLY. I RARELY DRIVE SO THIS IS CONCERNING TO ME.

CONTINENTAL TIRES HAVE UNUSUALLY WEAK AND RISKY SIDEWALLS THAT ARE DANGEROUS TO THE OWNERS OF THESE CARS THAT HAVE THEM ON THERE.

TL* THE CONTACT OWNS A 2017 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 65 MPH, THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED. OCCASIONALLY, THE TIRE PRESSURE MONITORING SYSTEM (TPMS) INDICATED A LOW TIRE PRESSURE WARNING; HOWEVER, THE TIRE WAS CORRECTLY INFLATED. THE CONTACT STATED THAT THE FRONT PASSENGER TIRE WAS FLAT, BUT THE WARNING INDICATOR NEVER ILLUMINATED. THE VEHICLE WAS TAKEN TO O'BRIEN HONDA OF BLOOMINGTON (1602 GENERAL ELECTRIC RD, BLOOMINGTON, IL 61704, (309) 663-9591) WHERE IT WAS DIAGNOSED THAT THE TIRE TREAD DEPTH WAS DIFFERENT ON BOTH TIRES, WHICH CAUSED THE TPMS TO MALFUNCTION. THE CONTACT WAS INFORMED TO MANUALLY TURN OFF THE FEATURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 09501888. THE APPROXIMATE FAILURE MILEAGE WAS 12,400.

I WAS DRIVING ON THE HIGHWAY WHEN I HEARD A "POP," THERE WAS NO ALERT OR WARNING ON THE DASHBOARD, BUT THE ADAPTIVE CRUISE CONTROL WOULDN'T COOPERATE. SO I WENT OVER ON THE SIDE OF THE HIGHWAY AND I FOUND OUT MY PASSENGER REAR RIGHT SIDE TIRE HAD BLOWN OUT COMPLETELY.

FRONT DRIVER WHEEL BEARING. MY CIVICS FRONT DRIVER SIDE WHEEL BEARING HAD TO BE REPLACED AT ONLY 15,000 MILES. AFTER FURTHER INVESTIGATION, THE FACTORY WHEEL BEARING HAD NO GREESE OR LUBERCATION INSIDE OF IT CAUSING IT TO WEAR DOWN PREMATURELY. I HAD TO BRING THE VEHICLE IN 3 TIMES FOR HONDA TO ACTUALLY REPAIR THE PROBLEM. I WAS TOLD MULTIPLE TIMES IT WAS 'ROAD NOISE'. THE WHEEL BEARING WOULD MAKE A LOUD 'BUFFERING' SOUND BETWEEN 30-70MPH. THE NOISE WOULD ALSO GET WORSE WHEN GOING AROUND CORNERS.

I WAS DRIVING ON THE FREEWAY (GOING ON THE SAME LANE & SIMILAR SPEED AS ANY OTHER CAR) AND SUDDENLY MY BACK-RIGHT TIRE BURSTED. I PULLED OVER TO THE SHOULDER, CALLED TRIPLE A AND FOUND OUT THAT THE ENTIRE RIM OF THE RIMS WAS CRACKED AND TEARED FROM THE INSIDE, BUT THE TIRE ITSELF REMAINED INTACT AND UNPUNCTURED. I TOOK IT TO THE HONDA DEALERSHIP SERVICE CENTER TO GET A REPLACEMENT AND DIAGNOSTIC BUT THE MAINTENANCE SERVICE CLAIMED THAT IT WAS DUE TO AN IMPACT GOING OVER A POSSIBLE POTHOLE VS MATERIAL DEFECT OF THE WHEEL, THUS VOIDING THE WARRANTY. SINCE ITS A NEW CAR, I BELIEVE IT SHOULDN'T BE ABLE TO CRACK AND BE COMPLETELY TEARED SO EASILY DUE TO A POTHOLE (WHICH IS A VERY COMMON THING TO ENCOUNTER). I FEEL AT RISK DUE TO THIS INCIDENT BECAUSE I'M UNCERTAIN OF THE DURABILITY OF THE RIMS MODEL ITSELF. NOT ONLY WAS I DRIVING ON THE SAME LANE AS ANY OTHER CAR, BUT CARS THAT WERE IN FRONT OF ME & BEHIND ME DROVE BY JUST FINE. IF IT WAS SOLELY A POSSIBLE POTHOLE MISHAP, THEN A NEW CAR LIKE THIS SHOULD BE ABLE TO HANDLE SUCH A MINOR IMPACT FROM TYPICAL DRIVING. UNFORTUNATELY, HONDA SERVICES SAID THEY COULDN'T REALLY DO ANYTHING ABOUT IT AND COULD ONLY STAND BY THE DEALERSHIP'S DIAGNOSTICS. HOWEVER, I DON'T THINK I'LL FEEL SAFE WITH A CLAIM LIKE THIS UNRESOLVED. ESPECIALLY WHEN ITS A 2017 MODEL CAR, MY SAFETY FEELS MORE AT RISK NOW BECAUSE OF WHAT MAY HAPPEN TO ANY OF THE OTHER 3 WHEELS DUE TO A COMMON POTHOLE INCIDENT TO COMPLETELY TEAR-APART THE METALLIC RIMS FROM THE INSIDE WHAT THEY CONCLUDED: "IF IT HAPPENS AGAIN, THEN REPORT IT AGAIN FOR THIS TO BE ESCALATED". BUT TO ME, IT MAKES NO SENSE TO WAIT FOR IT TO EVEN HAPPEN AGAIN WHEN ITS A DANGEROUS RISK TO MY LIFE. I BELIEVE THEY SHOULD BE MORE RESPONSIBLE TO PREVENT IT THAN TO WAIT FOR IT TO HAPPEN AGAIN. JUST BECAUSE THEY REPLACE ONE RIM, DOESN'T MEAN IT COULD PREVENT IT IF IT IS AN OVERALL DEFECTED MODEL.

I PURCHASED A 2017 HONDA CIVIC 5/16. IT NEEDED A TIRE REPLACEMENT 2 WEEKS LATER. A REPLACEMENT TIRE WAS PUT ON BY A TIRE SHOP. THEY REPLACED A CONTINENTAL PROCONTACT WITH A CONTINENTAL CONTIPROCONTACT OF THE SAME SIZE. SINCE THEN THE TPMS ERROR MESSAGE HAS NOT BEEN ABLE TO BE RESET. AFTER 7 MONTHS I WAS FINALLY TOLD THE "NEWLY" DESIGNED 2017 TPMS REQUIRED ALL 4 TIRES TO BE OF THE EXACT TIRE MODEL AND TREAD WEAR FOR IT TO BE RESET. MEANING WE HAVE TO REPLACE ALL 4 TIRES NOW WITH ONLY 12,000 ON THEM. OR DRIVE WITH A THE TPMS WARNING ON UNTIL THEY NEED TO BE REPLACED. I HAVE CONTACTED HONDA AND THEY TOLD ME IT WAS NOT THEIR ISSUE, AND I SHOULD HAVE READ THE MANUAL VERY CLOSELY TO SEE ONE CANNOT JUST REPLACE 1 TIRE.......THE HONDA SERVICE SHOP DIDN'T KNOW ABOUT THIS NEW ENGINEERING REQUIREMENT EITHER AS THEY HAVEN'T HAD TO REPLACE 2017 TIRES YET. I FEEL THIS IS A UNFAIR AND UNSAFE ISSUE. THE ORIGINAL TIRE SHOP WAS CONTACTED AND TOLD ME THEY DID NOT KNOW ABOUT THIS "HONDA" ISSUE WHEN THEY REPLACED THE TIRE 7 MONTHS AGO. THE TIRES "LOOK" EXACTLY THE SAME. DRIVING WITH THE CAR AS IT IS NOW, WITH THE TPMS ALWAYS ON DESPITE ADEQUATE TIRE PRESSURE, DOESN'T SEEM TO BE A "SAFE" OPTION EITHER. IF ONE OF THE OTHER 3 TIRES HAS A FAILURE, WITH THE TPMS ALREADY ACTIVATED, HOW WILL WE BE WARNED.....THANK YOU FOR YOUR ATTENTION TO THIS PROBLEM.

I JUST BOUGHT THIS CAR "NEW" FROM COGGIN HONDA IN JACKSONVILLE FLORIDA AT 11003 ATLANTIC BOULEVARD ON 10/17/17, IT'S PRODUCTION DATE IN THE DRIVERS-SIDE DOOR JAMB IS 02/17, IT WAS ORIGINALLY DEALER PREPPED AT THE HONDA DEALERSHIP ON 2/21/17, THE DATE CODE ON ALL FOUR TIRES ARE 50/16, INDICATING THE 50TH WEEK OF 2016, OR MANUFACTURED BETWEEN THE DATES OF 12/11/16 - 12/17/16. UPON DRIVING IT HOME ALMOST IMMEDIATELY AFTER PURCHASE, THE (TPMS) TIRE-PRESSURE-MONITORING-SYSTEM LIGHT IN THE INSTRUMENT CLUSTER CAME ON. SIXTY MILES LATER, AFTER ARRIVING IN MY TOWN OF RESIDENCE, I TOOK IT INTO MY LOCAL TIRE KINGDOM TIRE STORE TO HAVE THE TIRE PRESSURES CHECKED, TWO TIRES INDICATED 21-POUNDS OF AIR-PRESSURE, THE OTHER TWO TIRES INDICATED 22-POUNDS OF AIR-PRESSURE. THE MANUFACTURER STICKER IN THE DRIVERS SIDE DOOR-JAMB INDICATES THE TIRES SHOULD BE AT 32-POUNDS OF AIR-PRESSURE. AFTERWARDS, UPON DRIVING IT AT NO-MORE THAN THE NATIONAL POSTED SPEED-LIMIT OF 70-MPH, THE TIRES HAVE EXCESSIVE ROAD-NOISE, WITH A SLIGHT VIBRATION. MEANWHILE, I BROUGHT THE CAR INTO THE DEALERSHIP TO HAVE THE TPMS RECALIBRATED, SO THE TPMS WOULD GO OUT. UPON CLOSE INSPECTION OF ALL FOUR TIRES YESTERDAY, THEY ALL HAVE SMALL BULGES ON EACH TIRE, AND THIS CAUSED ME TO CHECK SEVERAL ONLINE WEBSITES FOR FURTHER INVESTIGATION OF POSSIBLE CONSUMER COMPLAINTS OF THESE TIRES. THEY ARE CONTINENTAL PRO-CONTACT TX GRAND TOURING ALL-SEASON, IN 215/50-17 TIRE SIZE. AFTER CHECKING NUMEROUS ONLINE WEBSITES AND READING ALL-KINDS OF NEGATIVE REVIEWS FOR VIBRATION, EXCESSIVE ROAD-NOISE, BUBBLES AND CRACKING IN THE SIDEWALLS, AND READING THEY ARE FILLED WITH FOAM FROM THE MANUFACTURER TO KEEP THE ROAD-NOISE DOWN TO A MINIMUM, WHICH APPARENTLY PREVENTS THE TIRES FROM BEING PATCHED FROM THE INSIDE FOR PUNCTURES, AND ALSO COMING APART FROM THE SIDEWALL AFTER BEING REMOUNTED ON A TIRE MOUNTING MACHINE, I AM SCARED OF THEM.