NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2018 Honda Civic. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
Around 30-40k miles, the steering in my car started becoming notchy while driving and even at a stop. This is especially noticeable when driving on the highway when I'm trying to make small corrections to stay centered in the lane. On the highway, if I need to bring the car slightly to the right in a lane, rather than being able to smoothly turn the wheel to the right, it doesn't turn until a certain amount of force is applied and then it will move past that "Notch" and sometimes turn more than intended due to the excess force that I had to apply to get over the notchiness in the steering wheel. This has led to me almost hitting cars in the lane to my right. I have not brought this issue to the dealership because my car is currently out of warranty. No indicators, messages, lights are showing on the dash. Based on the many other people who have this similar problem, it appears it may be due to a steering rack, as that is what the dealership has been replacing for other people who faced this problem.
Actuator Assy., Fuel Lid (FUEL FILL DOOR LOCK ACTUATOR). Repeatedly locks and unlocks (making a gun shot noise loudly) every time I get in and out of the vehicle. Yes, it is available for inspection at any time. My safety or the safety of others could be at risk with the open gas cap, constant moving electrical components, and to be left stranded unable to open the gas door. The Problem was talked about with the Honda dealership. They said it was a common problem. That Honda knows about. No warning lamps or any notification.
When driving the steering catches and is very hard to turn causing over correcting and a potential safety hazard. The steering feels like it sticks. The problem has not been inspected yet - the dealership wants to charge over $100 just to assess. There are no warning lamps on in the vehicle. There are several other reports of the same problem in other Honda Civics. This needs to be opened for potential recall. It could be very dangerous.
The AC compressor system is faulty and there are so many people with the same issue and Honda is doing nothing to address it other than say the condenser has issues when in reality it's the entire AC unit https://www.vehiclehistory.com/articles/honda-civic-air-conditioning-recalls-to-know-about
After approximately 15 minutes of driving the steering becomes sticky. At highway speeds the steering does not self center. The slightest left/right movement will cause the vehicle to continue in that direction until driver input to counter the motion. Steering rack is making clicking/groaning noise when the steering wheel is turned more than 45 degrees either direction when the vehicle is sitting still. This has been an ongoing problem since approximately 2022.
The problem is Compressor of the AC is faulty/damage. This is very common and i see a lot of people online having this problem. Its weird because they only warranty the condenser. Not Compressor which is also affected by bad manufacturing. Please help bring this to light and let it fully covered all AC parts. Thank you in advance
Steering wheel sticks when making slight left/right adjustments at speeds of 55+ causing you to overcorrect. Most noticeable while driving on the freeway trying to maintain a straight line.
The contact's son owns a 2018 Honda Civic equipped with Hankook tires, Tire Line: Unknown, Tire Size: 215/55/R16, and DOT Number: 7R11BH3620. The contact stated while his son was driving at 50-55 MPH, the rear passenger's side tire blew up on its side. The contact's son veered to the side of the road. The contact's son was able to replace the tire with a spare tire with the assistance of AAA. The vehicle was then taken to the local dealer who replaced the spare tire with a new tire. The tire manufacturer was not notified of the failure. Additionally, the contact stated while his son was reversing in the driveway, the steering wheel locked inadvertently. The steering, the traction control, and the brake warning lights illuminated. The contact's son then parked the vehicle. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The tire failure mileage was approximately 17,000. The vehicle failure mileage was approximately 37,000.
After the vehicle has warmed up or been driven at least 20 minutes there is a dead spot in the steering where it becomes "sticky" to turn the wheel hard enough to get outside of the dead spot. Driving around a city at low speeds it is hardly noticeable, driving on a highway it is very noticeable and you're constantly overcorrecting the steering to try and get it to go straight. Once you break over the sticky part in the steering you're turning further than you need to for minor course corrections on a highway. It is dangerous and difficult to manage.
The steering will stick at 50 or more MPH requiring frequent adjustments
At highway speeds the steering sticks or hangs up. This car has an early version of electronically assisted steering and research shows Honda has recalled some models for this issue ... but not my VIN. That doesn't make sense. Honda tells me that recalls are based on manufacturing facility which doesn't make sense on a safety issue. So, when driving at highway speeds, the steering will stick, pulling to the left. I have to pull it back to the right to correct this. The result is that I am basically weaving down the road, appearing not to be able to hold my line. It is certainly a safety issue to the point that I won't let others drive the vehicle. I don't understand why Honda has repaired this issue on some vehicles but not all. I want there to be a record of this in case of the worst case scenario. The car has about 72,000 miles now and the problem started at about 55,000 miles. I have contacted Honda several times to no avail. They say there is no recourse through Honda.
Honda has a documented issue with the air condition condensor due to leaks in numerous Honda Civic 2016 - 2018 models. My car has a leaking condesnsor, but also a leaky compressor and evaporator - which are not covered under warranty. The repair cost for those is roughly $3,300 (Compressor $1,696 and Evaporator $1,590, if they are repaired with the condensor). My 2018 Honda Civic has 30K miles and I am afraid that the windows may fog up and I won't be able to see out the window during hazardous conditions.
The contact owns a 2018 Honda Civic. The contact stated while turning the steering wheel in either direction, the steering wheel would hold and pull in the opposite direction without warning. Additionally, an abnormal, clicking sound would emit from the steering wheel after driving for an extended period. The vehicle was taken to two separate independent mechanics where one found no issue with the vehicle and the other stated that there was an issue with the axle. The contact had a repair performed on the axle; however, the failure returned. Upon investigation, the contact discovered NHTSA Campaign Number: 18V663000 (Steering) which he linked to his failure. The manufacturer was notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 80,000.
The contact owns a 2018 Honda Civic. The contact stated that while driving approximately 60 MPH in a rain storm and while making a right turn the steering had malfunctioned and the vehicle did not properly turn causing the driver to nearly loose control of the vehicle. The contact stated that the failure would occur while making both right and left turns and while driving straight the steering wheel was off centered. The vehicle was taken to the local dealer who realigned the steering assembly. The contact indicated that the failure was temperately resolved but eventually had reoccurred. The manufacturer was notified of the failure but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Recall Campaign number: 18V663000(steering). The failure mileage was 55,000.
Same as everyone else. Owned the car for 4 years, AC stopped working. Wil take to dealer to see if it is covered under TSB 19-091. However even those who get it repaired are still experiencing failure. This should be a recall.
The contact owns a 2018 Honda Civic. The contact stated while his daughter was driving 60-70 MPH, the lost power steering functionality. The contact stated that the steering wheel was sticky. There were no warning lights illuminated. The contact’s daughter was able to continue driving the vehicle. The dealer was notified of the failure and informed the contact that he would be responsible for the cost of the cost of the repair because the VIN was not included in a recall associated to the failure. The vehicle was not diagnosed or repaired. The contact stated that the failure had been reoccurring while driving. The contact referenced NHTSA Campaign Number: 18V663000 (Steering). The manufacturer was notified of the failure and informed the contact that they could not assist as the vehicle was out of warranty. The failure mileage was approximately 30,000.
The steering wheel has become very glitchy. The driver must over compensate while shifting lanes and going around turns. It’s like the steering wheel gets stuck. Very unsafe! I noticed a recall that was for 2018 Honda civics in regards to the malfunction of the EPS gear box; however when I contact Honda dealership and the corporate office both say they vin number/vehicle isn’t part of the recall. But seems that it has the same problem.
This vehicle has what sounds like the "Honda Civic Sticky Steering" issue that I've read about. I thought I was imagining the problem. At times, after the vehicle is warmed up and has been driven for 30 to 60 minutes, when small corrections are made to the steering wheel the wheel resists a little and additional force must be applied to the wheel to get the car to respond. This can cause the car to jerk slightly in the direction that the force is being applied by the steering wheel. The car will travel a bit too much and require a small amount of force to be applied to the steering wheel in the opposite direction. This causes the car to jerk back and forth a small amount. All appears to be good till the next change in the direction of travel is required and the same response occurs. I read last week about a lawsuit involving 2022 and 2023 Civics for this same type of issue. Online searches over the weekend turned up numerous complaints on 2016 - 2023 Honda Civic vehicles for this type of problem. Appreciate any feedback related to this issue from a safety standpoint. In my car this has been going on for quite some time, but, I thought I was imagining it till I noticed that other people have a similar problem. No warning lamps light up in the car at this point. Once it starts happening this happens repeatedly at speeds over 30 mph.
Steering wheel “sticks” when making long sweeping left turns at any speed or when making small steering corrections at highway speeds. Steering wheel requires an extra amount of effort to move causing over corrections. At highway speeds it results in the appearance of erratic driving. The “stickyness” increases with heat, generated by both increased running time and higher ambient air temperatures. My vehicle has 86k miles, the issue has gotten progressively worse since around the 45k mile mark. Seems very similar to the issue that has resulted in a recall for the 2022-23 civics. The quality of Honda vehicles seems to be in a downward spiral. This issue is a major safety concern.
The automatic break warning came on with no one in front of me and the car came to a halting stop. Thankfully the car behind me was paying attention otherwise i would have been rear ended. I think this happened one other time, but I recall someone in front of me. The incident today 3-24-2022 was very distinctive.
When driving at highway speeds, the steering appears to be sticky. Trying to keep the car centered in the lane is difficult as there is increased resistance in steering. When applying more pressure, there seems to be a break-over point in which the steering grabs. This causes an over correction of steering. Problem occurs in both directions. Very difficult to maintain the center of the lane.
What component or system failed or malfunctioned, and is it available for inspection upon request? The steering function failed. It is available for inspection upon request. How was your safety or the safety of others put at risk? The steering wheel is very heavy to turn. I can turn it at most 10 degrees to the left and right. Basically, I couldn't make a left turn or right turn and could only go straight. The vehicle is not drivable. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The problem persists and confirmed by my repair shop. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been inspected by the repair shop and a Statefarm representative. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Not prior but a lot of warning light simultaneously turned on when the problem appeared (off-road light, electronic power steering, to name a few) I'm aware there is a recall for Honda Civic in 2018 related to steering gearbox but my car is not among the recalled. I'd like to have the manufacturer examine this situation and determine whether my car should be recalled as the issue is related to the steering part. The insurance representative believes this should be part of the recall.
The car had damage because in the carfax they gave me on the left side of the car the shock absorbers fail and I always had that problem also The moldings the first time I cleaned it also fell apart at the time to revere and turn to the right when it is going back it has such an annoying noise
Under acceleration from a stop, a strong smell of gasoline enters the cabin of the vehicle, causing the occupants watery eyes, headaches and dizziness at times. The smell comes an goes intermittently. Oil from the engine has a strong smell of gasoline, and oil level increases with driving. No engine codes are shown and no visible fuel leaks on engine bay. Honda dealership drove vehicle for 5 minutes and problem smell was not noticed then. Honda dealership stated oil dilution problems with this engine only occur in cold weather states.
The steering wheel sticks, so if traveling at highway speeds and you need to do a subtle course correction to stay centered in your lane, the force necessary to 'unstick' the steering wheel causes an oversteer condition and can cause you to exit your lane unintentionally. This is apparently a known issue but Honda is not addressing.
I was driving on a surface street going approximately 5 - 8 mph and was 2-3 car lengths from the vehicle in front of me when my vehicles automatic emergency braking system engaged without warning, causing the car behind me to have to brake abruptly.
2018 Civic Hatchback with less than 18,000 miles on it - noticed A/C was not blowing cool air, so took it into dealership for evaluation. Was told the freon was low but the issue was not due to the condenser and would not be covered under the 2016-19 Civic A/C Condenser Warranty extension. Dealership said they looked at everything possible without disassembling through the dash and so gave me the option to either perform a diagnostic leak test/Freon recharge ($400, with the caveat that the leak may still be there and this would be a temporary fix) or to replace the evaporator entirely ($1800). Unfortunately the car is no longer covered under factory warranty since it’s over 3yrs old. Does not make sense that for a vehicle that’s <4 years old with <18K miles this is an issue.
Failed component: electronic steering gearbox and Steering Electric Power Assist System Safety: The steering wheel maneuverability is compromised by continuously pulling to the left and requiring the driver to pull the wheel to the right for correction or vehicle will drift into the left lane, increasing the risk of a crash. This back and forth movement to correct the steering wheel pull requires the driver to constantly move the steering wheel back and forth to keep the vehicle in the current lane. Problem brought to Slidell Honda dealer 3/9/2022. Dealer did a sensor relearn but unsuccessful. Dealer recommends replacement of electronic steering gearbox, for which there is a current Honda recall C2N, P20 but does not include my VIN#. Reported to Honda, case no. [XXX]. Honda offers to pay 75% of my repair cost which is unacceptable for a defective part that is under a recall. NHTSA Campaign ID Number: 18V663000 INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
I am experiencing issues with my 2018 Honda Civic LX A/C. Here is the history of the A/C issues. December 2020 A/C stopped working and went in for maintenance for a check up. Told me condenser was leaking and needed to be replaced and was covered under warranty. However the condenser was back ordered and I couldn't get it replaced at that time. April 2021 Condenser was in stock and went into the dealership to get it fixed on warranty. January 2022 A/C was blowing hot air again so I bought it back to the dealership. Was told the evaporator/compressor was leaking and was quoted $4,000 to get it fixed. Summary: Had constant A/C issues and was finally quoted $4,000 to fix the A/C on a car that is only 4 years old.
After less than 4 years, the dashboard Infotainment Screen stopped working and went blank/dark. I checked all connections and fuses with no luck. After a trip to the Honda Dealer, they quoted $1200.00 to replace the Infotainment screen. I do not have the money to replace this part. This part failed in less than 4 years time. As a result, I have no access to the back up camera, tire inflation calibration, or radio controls and other functions displayed on this screen. This is causing a safety hazard while driving and undue driver distraction while driving while trying to access information usually displayed on the screen. I checked the internet regarding this issue, and there is wide spread data that this is a common issue with Honda, including several law firm class action lawsuits. I believe there should be a Safety Recall for Honda to replace this part.
This car has a defective Evaporator mine and many other people have had evaporator go back and left with no Air Condition i live in California weather is over 106 degrees. Dealership are aware and charging $1,500-$2,000 to repair. I believe a recall should be made to fix 2017-2018 Honda civic evaporator.
The AC on my vehicle has broken three times since I bought the car in 2018. The compressor and condenser have been replaced but this time it's likely the evaporator. I have been told that it will cost thousands of dollars since the entire dashboard will have to be removed. And I don't know if it's even worth fixing if this cycle of breakdowns is going to repeat itself every year. I am so disappointed because I am a long time Honda owner and there has been no support from corporate so far. The only thing they have done recently is that they continually hound me to invest in an extended warranty. But I believe that I shouldn't be forced to invest more money in order to pay for a defect on their end. Who knew that a Honda could be a lemon?
I was making a turn not even 2 miles and the airbag just came out when I just got the car for 2 weeks , carfax said no accident , took the car back to dealer, they said I hit the car when is not a scratch, they don’t want to fix it or be responsible, I took the car with other mechanic and he find out that car has been in an accident and the dealer is lying , after I saw the pict online the car it’s the same ven number but rims and other stuff don’t match
Clutch failure resulting in a non-moveable vehicle in heavy traffic
The contact owns a 2018 Honda Civic. The contact stated that while driving at 60 mph, the power steering had failed and the vehicle was difficult to steer. The tire pressure monitoring, brake system, electronic power steering, and stability assist warning lights were illuminated. The contact was able to drive to her residence. The dealer was made aware of the failure and informed the contact to turn off the vehicle and turn it back on to correct the failure. The power steering was corrected after restarting the vehicle; however, the warning lights were still illuminated. The vehicle was towed to the dealer and diagnosed with lost communication with the steering angle sensor. The dealer calibrated the steering angle sensor and cleared the DTC, then test drove the vehicle. The failure recurred a week later with an additional unknown warning light. The vehicle was towed a second time back to the dealer, who diagnosed that rodents were chewing the steering column wires. The dealer replaced the steering column wires and wrapped them in a tape produced by the manufacturer. The manufacturer was made aware of the failure and informed the contact that the steering column wires were soy-insulated, which could attract rodents. The failure mileage was 31,879.
When putting the car in par with a foot firmlt on the break, the car will still move a foot back or forward after taking my foot off, the wheels stay in place but the body moves even when on a completely flat road
The contact owns a 2018 Honda Civic. The contact stated while driving approximately 35-40 MPH, the power steering assist failed to function as needed and the steering wheel was difficult to steer. The contact was able to drive to his residence. The vehicle was taken to an independent mechanic and diagnosed with steering rack failure. The vehicle was not repaired and remained at the independent mechanic. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The manufacturer was made aware of the failure and informed the contact there was no recall associated with the VIN, and there was no warranty for the vehicle. The failure mileage was approximately 32,015.
2018 Honda Civic 2.0L Sedan bought in July 2018, starts to blow warm air from A/C from on October 2021, with only 50k miles on the car. Went to a mechanic for diagnosis since it was just over warranty and Honda dealer would charge $399 for just diagnosis and the only thing would be under cover is the condenser. The mechanic told me it is either a compressor leak or evaporator leak. I have read the comments online and it says the compressors and evaporator fail at a high rate due to bad design of the 10th gen Honda Civic A/C. I’ve also read that the condenser issue can lead to a compressor and evaporator leak. It is not a safety issue but it is unacceptable that a car which is only over 3 years with about 50k needs to be replaced the compressor or evaporator for over $1000.
I got the car with free accident carfax at Toyota in Waldorf Md . A Honda Civic 2018 with 39000 . The radio wasn’t working and one speaker was broke , they promise me that they were going to fix it , when I tried to find the antena I realize that the back window wasn’t from the manufacture so I took the car to the dealer they sent me to Honda in Waldorf they didn’t want to fix it cuz I bough the car at Toyota after I left I was making a turn I can said I was like 5 or leas miles an hour and the airbag deployed on me with no accidents ( when I had the car not even a month ) when I took the car to the dealer the manager told me that they were goi g to check the car , after 2 weeks I kept passing by the dealer and the car wasn’t moving when I asked they said it was dangerous to drive but I have to move the car cuz the airbag was deployed cu of my fault I said why ? He didn’t have an answer and since then they ignore me and they don’t want to fix the car when they lie to me with a clean carfax and I found out too that the car has been in the coalition by Toyota . They said that I got the front of the car cuz the tag was bend but if u see the picture when I got the car it was already bent , the rims were different from the picts that they have for sale , paint don’t match .
On or about 8-23-2021 I noticed that the vehicle’s steering wheel would stick when going on a curve or when suddenly changing lanes. The steering wheel does not return to center and not anticipating this I almost went off the road. I took the vehicle to koons honda Manassas,VA and they diagnosed a bad Rack Assembly. The vehicle is a 2018 civic with only 28k miles on it; the rack should not be failing this early. The cost for the repairs is $3500; I need the vehicle but cannot afford the repairs and on top of that I have a newborn and 7 year old that will be in the car. I do not feel the car is safe and Honda is giving me the runaround to fix it. I also feel that they know about the issue because not only have I read about similar complaints online but they diagnosed the issue within a couple of hours; when such issues would normally start being diagnosed with the simplest fixes like an allignment. I checked online and saw a recall from 2018 and think that this vehicle could have the same issue. I have been trying to address this with Honda but I don’t want to wait to have an accident for them to take me seriously.
The A/C system both the condenser and compressor failed in my 2018 Honda Civic with 13,000 miles. Honda acknowledges faulty part with their A/C condenser that could cause refrigerant to leak but failed to take responsibility of the compressor. The leak could cause other A/C components to fail such as the compressor, clutch and coil. These failures could further damage the car and cause the car to be unsafe to drive. Honda should take full responsibility of all the parts in their A/C system instead of charging owners $2300+ to fix the compressor.
Passenger front air bag not working. The air bag warning light has been coming on and off, over the last year.
Air conditioner continues to fail and break. I am going back to Honda to fix this issue and I will then have my 4th condenser put in this car. I have a baby on the way and my car has been paid off. Now I'll have to sell this car and get something different so I can actually have air conditioning that works. It was replaced 4 months ago and already I need a new condenser. It's a 2018 civic si so not even a old car by any means. Only 73k miles. Honda keeps replacing it with the recalled parts and it just happens over and over again. Shouldn't have to make a appointment every 4 months to fix the same issue over and over.
Water leakage from the engine bay that damages coil packs and spark plugs. Coil pack seal is not durable enough to repel water once its introduce from the hood scoop.
On hot, very humid days, typically 80 degrees or hotter, the steering will lock in position which requires a very strong turn of the steering wheel to get it to turn again. This action causes the car to swerve and into other lanes of traffic causing a major safety concern. This problem has been discussed with a Honda quality assurance representative with no resolution. This has not been reproduced by a service center as it is an intermittent issue and the car has not been inspected by the manufacturer as they did not seem concerned about the problem. No warning lights are displayed before, during or after the problem.
A/C evaporator broken, ac nonfunctional
The air conditioning unit has failed and has continual problems, despite having repairs made through the dealership on four separate occasions. The AC condenser and seals have been replaced during each service. The vehicle is available for inspection upon request. The lack of air conditioning and dark exterior paint results in a high internal temperature of the vehicle, posing a significant risk of heat stroke and syncope to the driver and passengers. After driving for twenty minutes in the vehicle during a hot day, I was unable to continue driving as I was near syncope. The problem regarding the AC has been reproduced and confirmed by both the dealer and another independent service center. The only indication of the problem within the vehicle is when the AC is turned on. There were no warning lamps or messages of the problem prior to the failure of the system. The problem was first noted during the summer months of 2021.
2018 Honda Civic racking pinning steering needs replaced at 44,000 miles. My steering gets stuck turning right to left and worsens at higher speed. Honda dealership states its not under recall and will cost me $3,587.85. The manufacturing power steering rack costs $ 2,455.28. I have researched the internet and numerous consumers have complained and needed racking pinning replaced prior to warranty expiration and thereafter. This is definitely a safety concern. I cant believe that Honda Manufacturer has not recalled this defect. Other consumers complaints found for the same defect: #2 I just got this car in November 2020 (I-��m the second owner and it was originally a lease). It only has 27,400 miles on it. Within the past week I-��ve started feeling and hearing a clicking and jerking in the steering wheel when I turn/correct instead of a smooth transition. This starts 20 to 30 minutes after I first start driving, and it-��s worse at highway speeds (>50 mph) and gets worse the longer I drive the car. I brought the car to the dealership today and was told that the power steering rack is failing and needs to be replaced. No warning lights or messages appeared at any time. Thankfully I caught the problem early, but it made it difficult to steer the car and keep it straight on the highway, and had the problem progressed, my and others' safety could have been in grave danger. It is unacceptable for the power steering to fail and require major, costly repair in a vehicle that is only 3 years old. #3So.. i have this Honda Civic 2018.. just under 25K Mileage.. for past few weeks the steering is getting stiff and not responding .. it gives a sound of TAK TAK TAK..like jerks when the steering is turned fully either side .. no matter in reverse or in Drive Mode.. i went to Honda Centre and told them and they immediately started making video of steering and taking pics of engine no and chasis.. and didnt even ask me a single question.. and said that your car is in warranty..
We believe our issue was caused by wiring harnesses coated in soy-based bio-plastics. In late June 2021 our 2018 Honda Civic emitted a strong odor of gasoline. The gasoline odor was detected 15 feet away from the vehicle. Noxious gasoline fumes were inhaled while driving and posed a health risk to driver and passengers, as well as possible fire hazard due to fumes. On June 30, 2021, the Honda Civic was taken to a local Honda dealership for service. It was inspected and signs of mouse damage on top & battery blanket were detected. Honda replaced fuel lines, pipe set fuel & applied rodent tape. No vehicle warnings, lamps or messages alerted us to the problem. It was the strong odor of gasoline that warned us of a problem. Cost to vehicle owner to repair: $1568 on a vehicle that was under warranty.
The AC Compressor failed while I was driving from LA to San Jose, on the hottest day of the year. It is available for inspection, and tomorrow will be formally diagnosed at a Honda Service Center. It has already been diagnosed by my regular repair shop, Michael & Co. in San Jose. Due to the 109* heat and my pets being with me in the car, we had to pull over and take shelter at a motel for 12 hours - and even then, my pets were showing signs of heat exhaustion. There was zero warning; no lamps, sounds, or other alerts. It just... died.