2018 Honda Civic Complaint Log

"I WAS PULLING INTO THE PARKING LOT, WHEN THE CAR STARTED TO ACCELERATE ON ITS OWN! I PUSH THE BRAKE PEDAL TO THE MAX AND IT KEPT ON GOING, OVER CEMENT STOPPERS, GRASS, AND FINALLY A TREE STOP IT FROM CONTINUING! AND I AM NOT A ZENIOR CITIZEN YET!"

2018 HONDA CIVIC HATCHBACK, GASOLINE SMELL IN CABIN OCCURRED ON 8/16/2019. 1.5L OIL DILUTION COULD BE CAUSE OF ISSUE.

I have been having sticky steering on my vehicle which i have to over correct the steering while driving. I have had this checked on my vehicle since it was under warranty and dealer could find no issue .. BUT NOW they say they can notice a issues its a EPS steering gearbox issue which is a recall on ALOT OF VEHILCES except my year.

TL* THE CONTACT OWNS A 2018 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE'S STOP WARNING ALERT NOTIFIED THE DRIVER TO PULL OVER. THE VEHICLE WAS TAKEN TO SCOTT ROBINSON HONDA (20340 HAWTHORNE BLVD, TORRANCE, CA 90503) TO BE DIAGNOSED, BUT THEY WERE UNABLE TO REPLICATE THE FAILURE. THE DEALER TURNED OFF THE SYSTEM SENSOR. THE CONTACT ALSO STATED THAT THE STEERING WHEEL SEIZED. THE CONTACT TOOK THE VEHICLE TO DCH GARDENA HONDA (15541 S WESTERN AVE, GARDENA, CA 90249, 301-660-7286) WHERE THE FAILURE INITIALLY COULD NOT BE REPLICATED. DURING THE THIRD TEST, WITH THE CONTACT IN THE VEHICLE, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED AND THE CAUSE OF THE FAILURES WAS NOT SPECIFIED. THE CONTACT STATED THAT THEY WERE WAITING FOR HONDA'S CORPORATE OFFICE TO RESPOND. THE MANUFACTURER PROVIDED CASE NUMBER: 09732156. THE FAILURE MILEAGE WAS 11,200.

FRONT WINDSHIELD GET CRACKS VERY EASY,AFTER GETTING A SMALL STONE CHIP

WHILE WASHING MY 2 DAY OLD CAR A CHUNK OF PAINT BLOWS OFF THE LOWER KICK PANEL. DEALER TOLD ME IT WAS MY FAULT AND THEY WEREN'T GOING TO PAY FOR IT. I TOLD THEM THEY COULD HAVE THE CAR BACK. SUDDENLY THEY WERE GOING TO REPAIR IT. THEY TOLD ME THEY REPLACED THE ENTIRE PANEL. 2 DAYS AGO ALMOST EXACTLY 1 YEAR TO THE DAY,I WAS WASHING MY CAR AND IN THE EXACT SAME PLACE A CHUNK OF PAINT BLOWS OFF ( A BIT IRONIC). I WENT TO A DIFFERENT DEALER (CANT TRUST SUPERSTITION SPRINGS AFTER THEY LIED TO ME). I CALLED HONDA THEY SAID NO PROBLEM TO TAKE IT TO ANOTHER DEALER. THE DEALER I TOOK IT TO SAID I WOULD HAVE TO PAY FOR THE REPAIR SINCE HONDA SAID THEY HAD PAID FOR THE FIX ONCE. NO WAY THEY REPLACED THE PANEL BECAUSE THEY HAVE NO RECORD OF IT EVER BEING REPLACED AND THE PAPER WORK I HAVE DOES NOT STATE THE PANEL WAS REPLACED. THEY DIDNT CHANGE THE PANEL, THEY SLAPPED SOME TOUCH UP ON IT AND SENT ME ON MY WAY.

ON THE 1ST OF JULY 2019. AFTER I START THE CAR IN THE MORNING, THEN I PUT IT INTO REVERSE GEAR TO BACK UP FROM THE PARKING SPACE. BUT THE BACKUP CAMERA TURNS THE PURPLE SCREEN.

THIS PAST SUMMER (SUMMER OF 2019) MY WIFE'S 2018 HONDA CIVIC'S AIR CONDITIONING SYSTEM BEGAN TO LOSE ITS ABILITY TO COOL AIR GRADUALLY, UNTIL IN THE MIDDLE OF THE HOTTEST MONTH OF THE YEAR, IT STOPPED COMPLETELY. BECAUSE IT IS A LEASE, I THEN TOOK THE VEHICLE TO OUR HOME HONDA SERVICE CENTER .THEY REFUSED TO COVER COSTS ALLEGEDLY BECAUSE THE MALFUNCTION HAD BEEN CAUSED BY ROAD DEBRIS ON THE CONDENSER. FAST FORWARD TO NOVEMBER, I RECEIVE A LETTER IN THE MAIL STATING THAT THERE IS A RECALL ON 2018 CIVIC CONDENSERS. IT WAS CLEAR TO ME THEN, THAT THE MALFUNCTION WAS DUE TO A MANUFACTURING DEFECT, AND NOT DUE TO MY WIFE GOING OFF-ROADING (WHICH SHE DOESN'T DO LOL). I BECAME HOPEFUL THAT HONDA WOULD REIMBURSE ME (OVER $800). AFTER GOING BACK AND FORTH FOR TWO MONTHS, I JUST RECEIVED A CALL IN WHICH THEY ADVISED ME THAT DUE TO THE NATURE OF THE MALFUNCTION (HAVING BEEN CAUSED BY "ROAD DEBRIS" SUPPOSEDLY), HONDA WOULD NOT REIMBURSE ME. I HAVE CLEARLY BEEN TAKEN ADVANTAGE OF.

IN JULY 2020 I TOOK MY CAR TO LANCASTER HONDA IN LANCASTER, CA FOR ROUTINE MAINTENANCE. THEY POINTED OUT THAT THERE WAS A RECALL AND THEY WOULD ORDER THE PART AND CALL ME TO SCHEDULE AN APPOINTMENT FOR THE REPAIR. NOTHING HAPPENED. IN OCTOBER 2020 I MADE AN APPOINTMENT FOR THE RECALL REPAIR STATING EXACTLY WHAT I NEEDED DONE. THE DAY BEFORE THEY CALLED TO CONFIRM THE APPOINTMENT. I TOOK THE CAR IN ON THE SCHEDULED APPOINTMENT DAY AND THE CUSTOMER SERVICE AGENT SAID NO PART HAD BEEN ORDERED AND THE REPAIR COULD NOT BE DONE. I SAID YOU CONFIRMED THE APPOINTMENT WITH ME SO WHY WOULD YOU DO THAT IF YOU DID NOT HAVE THE PART. HE APOLOGIZED AND SAID THEY WOULD ORDER THE PART AND CONTACT ME TO SCHDULE THE APPOINTMENT TO PUT IT IN. IT IS NOW MID NOVEMBER AND I HAVE STILL HEARD NOTHING FROM THE DEALERSHIP.

ON JUNE 21, 2019, OWNER OF A 2018 HONDA CIVIC 5 DOOR HATCHBACK GRAND TOURING WAS DRIVING ALONG A 4 LANE DIVIDED HIGHWAY IN A 45 M.P.H. ZONE. SPEED WAS APPROXIMATELY 46 M.P.H. THE COLLISION MITIGATION BRAKING SYSTEM (CMBS) SUDDENLY ACTIVATED WITHOUT THERE BEING A VEHICLE OR PERSON IN FRONT OR TO THE IMMEDIATE EITHER SIDE FRONT OF THE CAR. THE CMBS WENT DIRECTLY INTO STAGE 3 ACTIVATION OUT A POSSIBLE 3 CMBS STAGES. THESE ARE: STAGE 1: VISUAL AND AUDIBLE WARNING STAGE 2: VISUAL AND AUDIBLE WARNING AND LIGHT BRAKE APPLICATION STAGE 3: VISUAL AND AUDIBLE WARNING AND STRONG BRAKE APPLICATION THIS ALMOST CAUSED OWNERS CAR TO BE REAR ENDED BY THE VEHICLE TRAVELING DIRECTLY BEHIND OWNERS CAR DUE TO THE VIOLENT AND STRONG APPLICATION OF THE BRAKING SYSTEM IN OWNERS CAR. REMEMBER, NO CARS TO FRONT OR IMMEDIATE FRONT SIDES OR A PERSON IN THOSE POSITIONS EITHER. THE APPLICATION OF THE CMBS CAUSED AN EXTREMELY DANGEROUS SITUATION THAT COULD HAVE RESULTED IN INJURY TO THE OWNER OF THE 2018 HONDA CIVIC OR THE DRIVER OF THE VEHICLE DIRECTLY TO THE REAR OF OWNERS' VEHICLE. VEHICLE WAS TAKEN TO A LOCAL HONDA DEALER TO REPORT THIS INCIDENT. DEALER STATES COMPUTER GLITCH IN DATA SYSTEM. NO CODES ASSOCIATED WITH THIS EVENT WERE FOUND. AND A VERBAL STATEMENT FROM TECHNICIAN OF 'THESE THINGS HAPPEN'. NOT VERY SATISFACTORY ANSWER WHEN THIS INCIDENT COULD HAVE CAUSED AN ACCIDENT. VEHICLE WAS BROUGHT TO SHOP IN CONJUNCTION WITH A HOPEFULLY SEPARATE ISSUE THAT WILL BE REPORTED SEPARATELY. THE TECHNICIAN CLEARED ALL CODES AND TEST DROVE VEHICLE FOR 2 MILES. TECHNICIAN STATED SHE COULD NOT DUPLICATE PROBLEM AND RELEASED CAR. OWNER HAD TO RETURN TO SHOP TO HAVE TECHNICIAN SET THE SYSTEM SO THE CMBS COULD BE MANUALLY DEACTIVATED AGAIN AS WHEN VEHICLE WAS BROUGHT INTO SHOP.

BACK UP CAMERA IS FUZZY WITH VERY LOW RESOLUTION ESPECIALLY DURING THE EVENING OR LOWER DAYLIGHT. THIS MAY CAUSE SERIOUS INJURY SINCE RESOLUTION IS VERY POOR. CAMERA LENS IS NOT DIRTY OR SCRATCHED

Vehicle steering wheel sticks. I have taken to the 3 different dealerships dating back to approx. summer of 2019 for this issues. They have completed a wheel alignment to correct but it does not correct the issue. This month I researched this type of problem and found many complaints. I returned to the dealership and insisted on a thorough evaluation. They have recommended a full steering replacement for approx. $4000. They do not acknowledge the extensive complaints and that I have a recorded manufacturer issue dating back to 2019. Because is is my daughters car I am forced to complete the repairs for her safety. The dealership will not guarantee that this $4000 repair will not return over time.

ACCELERATING UP TO 60 MPH CAR BEGAN TO JERK VIOLENTLY. FLASHING CHECK ENGINE LIGHT CAME ON AND ALL CONTROL OF GAS PETAL WAS LOST UNTIL CAR SLOWED TO UNDER 20 - 25 MPH. OBD2 CODES PULLED AND REPORTED MISFIRING IN CYLINDER 1. CAR NOT ABLE TO BE DRIVEN UNDER ANY NORMAL CONDITIONS AS MISFIRING HAS INTENSIFIED. 2018 HONDA CIVIC SI

WHEN ADJUSTING THE DRIVERS SIDE HEIGHT TO LOWER POSITION THE LEVEL MAKES A GRINDING /STRIPPING NOISE AND SEEMS TO MISS GEARS (LEVELS) IN BETWEEN. VEHICLE IS ONLY A LITTLE OVER A YEAR OLD

*TL THE MANUFACTURER WAS CONTACTED. SEE ATTACHED DESCRIPTION OF THE INCIDENT. DISCRIPTION IS THAN 2000 CHARACTERS.*JB

TIRE PRESSURE MONITORING SYSTEM COMES ON. TIRE PRESSURE IS EXACTLY 34/35 PSI AS DOOR PANEL ADVISES. RESET THE TPMS SYSTEM TO FIX THE WARNING. ALSO, AFTER DRIVING 100 MILES, THE CRUISE CONTROL, LANE KEEP, & COLLISON MITIGATION SYSTEM FAILED. HAD TO STOP CAR, TURN IT OFF, AND RESTART TO GET WARNINGS TO DISAPPEAR.

ELECTRICAL FIRE WITHIN THE DRIVER DOOR. A FIRE STARTED WHILE VEHICLE WAS PARKED OUTSIDE AND OFF AT MALL IN TOLEDO, OHIO. WEATHER HAD BEEN RAINY. CAME OUT TO VEHICLE AND THE INSIDE WAS FILLED WITH SMOKE. AFTER FIRE DEPARTMENT AND TOWING AGENCY MANAGED TO GET THE PASSENGER DOOR OPEN TO GET INSIDE, IT WAS REVEALED THAT THE DRIVE DOOR HAD BEEN ON FIRE AND MELTED. THE FIRE HAD ALSO DESTROYED THE HEADLINER, DRIVE SEAT AND LEFT THE SMOKE DAMAGED INTERIOR COVERED IN SOOT. THERE WAS ALSO A HOLE IN THE DRIVER FLOOR, REVEALING POSSIBLE FRAME DAMAGE. HONDA SAYS THAT THEY ARE INVESTIGATING TO SEE WHICH COMPONENT CAUSED THE FIRE. DURING A PREVIOUS OIL CHANGE IN FEBRUARY, I HAD MENTIONED TO THE MECHANICS THAT THE CAR HAD BEEN BEEPING RAPIDLY WHILE IT WAS OFF AND THE KEY FOB WAS OUTSIDE THE VEHICLE. IT IS ONLY SUPPOSED TO DO THIS IF THE VEHICLE IS STILL RUNNING. I WAS TOLD THAT THIS WAS NORMAL WHEN THE WEATHER WAS COLD, BUT IT ALSO HAPPENED WHEN IT WAS WARM OUTSIDE, AND BECOMING MORE FREQUENTLY AS TIME WENT ON. THIS CONCERN WAS BRUSHED OFF BY BROWN HONDA, WHO ALSO REFUSED TO PROVIDE A LOANER VEHICLE WHILE HONDA WAS INVESTIGATING THE ISSUE. HONDA CORPORATE SAID THAT THE BEEPING SHOULD NOT BE HAPPENING IF THE CAR IS OFF. I AM CURRENTLY WAITING ON HONDA FOR ADDITIONAL INFORMATION.

A RED TOYOTTA COROLLA SWURVED AND PUSHED ME TO THE UNPAVED SIDE OF THE ROAD NOT CHECKING THE LEFT SIDE. I WAS NOT EVEN ON THE BLIND SPOT LANE AND I WAS FORCED TO BE PUSHED TO THE UNPAVED ROAD ON THE LEFT SIDE. IT WAS A SCHOOL ZONE AT 15 MILES PER HOUR. DRIVER WAS ON HER PHONE AND WASN'T LOOKING WHEN TURNING LANES.

AC STARTED MAKING NOISE ONE YEAR FROM PURCHASE. KEPT COMPLAINING TO DEALER ABOUT NOISE AND THEY WOULD TELL ME THERE WAS NO PROBLEM. THEY FINALLY HEARD IT, FIXED THE NOISE (COMPRESSOR ISSUE), BUT NOW AC IS NOT COOLING. HAVE TAKEN IT TWICE TO DEALER AND THE PROBLEM IS STILL NOT FIXED (THEY DON'T KNOW WHAT IT IS). I'M PAYING FOR A DEFECTIVE CAR THAT HONDA'S OWN DEALERS CANNOT FIX!

TL* THE CONTACT OWNS A 2018 HONDA CIVIC. THE CONTACT STATED THAT THE REAR DRIVER'S AND FRONT PASSENGER SEAT BELTS WERE SEVERED. THE VEHICLE WAS TAKEN TO SUPERIOR HONDA OF OMAHA (402-408-1000, LOCATED AT 4111 S 144TH ST, OMAHA, NE 68137) WHERE IT WAS DETERMINED THAT THE FAILURE WAS CAUSED BY THE HARNESS THE CONTACT INSTALLED TO STABILIZE THE CHILD SAFETY SEAT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STOOD BY THE DEALER'S OBSERVATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 13,500. THE VIN WAS UNKNOWN.

TL* THE CONTACT OWNED A 2018 HONDA CIVIC. THE CONTACT STATED WHILE APPROACHING A STOPPED VEHICLE AT 5 MPH, THE VEHICLE BEHIND WAS DRIVING 45 MPH AND REAR ENDED THE CONTACT'S VEHICLE CAUSING THE CONTACT TO CRASH INTO THE STOPPED VEHICLE IN FRONT. THE CONTACT STATED THE IMPACT MADE HER HEAD HIT THE STEERING WHEEL CAUSING HER TO FRACTURE HER NOSE. MEDICAL ATTENTION WAS REQUIRED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO HER HUSBANDS BUSINESS. A POLICE REPORT WAS REPORTED. THE CONTACT HAD NOT CONTACTED THE LOCAL DEALER TO NOTIFY FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 10,000.

ON APRIL 20, 2019 MY HONDA CIVIC HATCHBACK WAS HIT ON THE FRONT DRIVER SIDE. ONLY THE PASSAGER AIRBAG DEPLOYED

TL* THE CONTACT OWNS A 2018 HONDA CIVIC. WHILE AT A RED LIGHT, THE VEHICLE STALLED. THE GEAR HAD TO QUICKLY BE SHIFTED INTO PARK TO RESTART THE VEHICLE. IN ADDITION, THE BRAKE HOLD INDICATOR FLASHED WITHOUT THE CONTACT ACTIVATING THE FEATURE. THE BUTTON HAD TO BE MANUALLY PRESSED TO PREVENT THE WARNING INDICATOR FROM FLASHING. THE CONTACT HAD TO DISENGAGE THE BRAKE SYSTEM TO MANEUVER THE BRAKE PEDAL AS A SAFETY PRECAUTION WHILE THE VEHICLE WAS IN MOTION. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

2018 HONDA CIVIC, HATCHBACK SPORT TOURING. AFTER ARRIVING AT MY DESTINATION THE VEHICLE WAS TURNED OFF AND LOCKED. WHEN I CAME BACK TO THE CAR, I DISCOVERED THAT THE CAR WOULD NOT START. ALL THE LIGHTS WERE ON IN THE DASH AND STAYED ON.. HAD THE CAR JUMPED, AND IT STARTED. ON MY ATTEMPT TO DRIVE THE CAR HOME, THE CAR WAS PULLING HARD TO THE RIGHT AND I HAD TO FIGHT TO KEEP IT STRAIGHT. THE CAR WAS PICKED UP BY THE DEALERSHIP, BUT THEY COULD NOT FIND WHAT CAUSED THE PROBLEM. SO, I RESEARCHED ON LINE AND FOUND A RECALL A RECALL (#18V663000) FOR THE ELECTRICAL POWER ASSIST SYSTEM. I INPUT MY VIN#, BUT IT CAME BACK WITH ZERO RECALLS. ALTHOUGH MY VIN WAS NOT EFFECTIVE, I'M HAVING THE SAME ISSUES DESCRIPTED.

MY CAR JUST LAST SATURDAY HAS STARTED DRAINING LIGHT BLUE FLUID,AND I WAS TOLD IT IT THE VEHICLE'S ENGINE BLOCK. THE DEALERSHIP I BROUGHT THE CAR TO SAYS THAT HONDA SENT A NOTICE TO HONDA OWNERS FOR THIS MAKE AND MODEL WITHIN A SPECIFIC YEAR RANGE BECAUSE OF THE PROBLEMS IN ITS ENGINE BLOCK. HONDA DID EXTENT THE WARRANTY TO 10 YEARS FROM THE ORIGINAL PURCHASE DATE. MY CONCERN IS THAT I BOUGHT THE CAR IN 2011 AS CERTIFIED USED CAR IN A HONDA DEALERSHIP, AND BEING A SECOND OWNER, I NEVER GOT ANY SAFETY CONCERNS OR RECALLS REGARDING THIS VEHICLE BY ANY MEANS (MAIL, CALL, EMAIL). I NOT AWARE OF ANY PROBLEMS WITH THIS CAR, WHICH HONDA KNEW ALL ALONG. TO MAKE MATTERS WORSE, THEY DENY WORKING ON MY CAR AS IT IS OVER 10 YEARS WARRANTY FROM ITS ORIGINAL PURCHASE, EVEN THOUGH MY CAR ONLY HAS 66000 MILEAGE ON IT. MY CAR PROBABLY DID JUST SHOW SIGNS LATE BECAUSE OF ITS LOW USAGE.

ELECTRIC STEERING LOCKED WHILE MAKING A LEFT TURN. AS I WAS TURNING THE WHEEL SEEMED TO LOCK AND THEN ALL OF A SUDDEN IT WENT THE OPPOSITE DIRECTION I WAS TURNING AND I ALMOST SKIDDED OFF THE ROAD. MOST OF THE TIME ESPECIALLY WHEN I'M GETTING ON THE FREEWAY, IT FEELS LIKE I HAVE A LITTLE CONTROL OVER THE STEERING AND IT FEELS LOOSE. THE STEERING ALSO GIVES ME PROBLEMS WHEN I PULL INTO A PARKING SPACE I CAN'T ESTIMATE HOW MUCH I HAVE TO TURN THE WHEEL.

OIL DILUTED WITH FUEL (3/4" ABOVE THE FULL MARK ON THE DIPSTICK) - THIS IS A PROBLEM WITH HONDA'S 1.5 TURBO ENGINE (CIVIC, CRV). OTHERS WITH THIS ISSUE HAVE REPORTED THEIR VEHICLES STALLING WHILE DRIVING AT 70 MPH -- DEFINITELY A SAFETY ISSUE.

HAD A BUMPER TO BUMPER CRASH ON FREEWAY DURING RUSH HOUR TRAFFIC WAS STOPPING AND GOING BETWEEN 5 TO 15 MILES AN HOUR I WAS HIT FROM BEHIND WHILE MY CAR WAS ON NEUTRAL THEN I HIT CAR IN FRONT OF ME MY BUMPERS AND GRILL PLUS SAFETY BUMPER BAR WAS BENT INTO RADIATOR, FRONT VEHICLE HAD SMALL DENT PLUS BUMPER DAMAGE MY FRONT CAR WAS TOTALED. BUMPERS ARE CLIP ONS THEY CAN FALL AT ANY MOMENT.

2018 HONDA CIVIC PARKED ON AN INCLINE. AFTER EXITING THE VEHICLE AND GOING INSIDE HOME, SPONTANEOUSLY ROLLED DOWN HILL AND CRASHED INTO A TREE. THE VEHICLE WAS IN PARK AND DID NOT ROLL IMMEDIATELY. THIS HAPPEN SOMETIME AFTER ENTERING THE RESIDENCE. IN RESEARCHING ONLINE I HAVE FOUND THIS HAS OCCURED WITH SEVERAL OTHER OWNERS AND HAS BEEN REPORTED TO THE HONDA CORPORATION SINCE 2016. 2016-2018 HONDA CIVICS SEEM TO BE THE VEHICLE MODELS/YEARS AFFECTED.

SUSPECTED OIL DILUTION... RECENT DEALERSHIP OIL CHANGE, LESS THAN A WEEK LATER, THE VOLUME OF "OIL" WAS APPROX. 1/2 INCH OVER THE TOP OF THE DIP STICK MEASUREMENT SECTION. DEALER RE-DID THE OIL CHANGE TWO WEEKS LATER, AND WE WILL CONTINUE TO OBSERVE. THE OIL DOES HAVE A STRONG SMELL OF GASOLINE... COMPARED TO OTHER VEHICLES. I AM CONCERNED ABOUT THE LONGEVITY OF THE ENGINE DUE TO EXCESSIVE WEAR RELATED TO INSUFFICIENT LUBRICATION.

THE VEHICLE WAS RUNNING AND IN PARK WHEN THE REAR WINDOW SHATTERED FOR NO APPARENT REASON. IT WAS ABOUT 60 DEGREES OUTSIDE AND THE FRONT AND REAR DEFROSTERS WERE ON. THE GLASS WAS STILL IN NEW CONDITION. THERE IS NO REAL EXPLANATION. AMONG THE WITNESSES WAS THE SALES MANAGER TO THE DEALERSHIP. EVEN WITH THAT, THE DEALERSHIP STILL REFUSED TO TREAT IT AS A WARRANTY REPAIR.

KEYFOB RANGE REDUCED DRASTICALLY USED TO BE ABLE TO REMOTE START MY CAR FROM OVER 200FT. NOW I CAN'T EVEN DO IT OVER 30FT. EVEN ONE OF THE SALE MEN SAID IT WAS A PROBLEM BECAUSE HE WAS ABLE TO START HIS OWN CIVIC FROM OVER A 100FT. THE SERVICE MANAGE TOLD ME THE LAST TIME I CAME IN TO CHECK IF THERE WAS ANY NEW (BECAUSE THEY NEVER CALL OR RETURNED MY CALL) SAID THAT CORPORATE HONDA DIDN'T HAVE A FIX AND THAT MULTIPLE PEOPLE HAVE BEEN HAVING THE SAME ISSUE. HE THEN GAVE ME A BUNCH OF RIDICULOUS REASONS (SO MUCH ELECTRICAL SYSTEM THAT IT CAN DRAIN THE BATTERY EVEN WITH THE CAR OFF AND THAT THE CAR IS PROTECTING ITSELF FROM DRAINING COMPLETELY BY "SHUTTING DOWN SOME SYSTEM" WHEN THE CAR IS OFF. OTHER EXCUSES THEY TOLD ME WAS THAT MY WINDOWS WERE TINTED (THEY ARE CERAMIC TINTED WHICH DOES NOT INTERFERE WITH SIGNAL LOSS) IT COULD BE MY DASHCAM, OR MY SUBWOOFER. I WOULD HAVE CONSIDERED IT IF IT HAPPENED AFTER I JUST HAD THEM INSTALLED. BUT I HAD EVERYTHING INSTALLED 3 MONTHS AFTER I BOUGHT THE CAR WHICH WAS OVER A YEAR AGO AND THE PROBLEM JUST SHOWED UP A COUPLE MONTHS AGO. GOES TO SHOW YOU THAT NOT JUST HONDA BUT CAR DEALERSHIPS WILL DO ALL THEY CAN TO NOT FIX YOUR CAR. I EVEN SENT CORPORATE HONDA A MESSAGE AND ALL THEY SAID WAS GO TO A DIFFERENT DEALERSHIP... SERIOUSLY? YOU'D THINK THEY'D TRAIN TECHS TO BE ADEQUATE ENOUGH TO DEAL WITH AN ISSUE LIKE THIS. I AM NOT GOING TO DRIVE 45MIN (CLOSEST LOCATION) TO BE TOLD THE SAME THING. AFTER I ASKED THE DEALERSHIP TO SEE IS THE RECEIVER IN THE CAR COULD BE THE PROBLEM THEY TOLD ME THEY WOULD HAVE TO CHARGE ME A LABOR FEE TO DO THAT. WAS A HONDA FAMILY BUT WILL NOT BE PURCHASING ANOTHER HONDA IN THE FUTURE.

WE PURCHASED A 2018 HONDA CIVIC SPORT HATCHBACK IN LATE SPRING OF LAST YEAR. WHILE DRIVING IT IN SNOWY CONDITIONS, IT CONSISTENTLY COLLECTS SNOW AND ICE IN THE WHEEL WELLS TO THE POINT WHERE IT HAS ACTUALLY CAUSES DAMAGE TO THE INNER WHEEL WELL AND CAUSES CONSISTENT RUBBING AND BURNING SMELLS DUE TO THE ICE RUBBING AGAINST THE TIRE. THE RESPONSE FROM THE DEALERSHIP (GARBER HONDA IN ROCHESTER) AND THE AUTO MANUFACTURER (AMERICAN HONDA FINANCE COMPANY) IS THAT THIS IS DUE TO 'OUTSIDE INFLUENCES' AND IS THEREFORE NOT COVERED BY THEM. THE ISSUE IN QUESTION IS REGARDING THE MATERIAL DESIGN AND THE INABILITY TO ACTUALLY DRIVE THIS VEHICLE IN INCLEMENT WEATHER CONDITIONS IN WESTERN NEW YORK. THE INNER WHEEL WELL IS MADE OF SOME TEXTURED, ALMOST 'CLOTH LIKE' MATERIAL THAT ALLOWS FOR SNOW AND ICE TO STICK AND BUILD UP VERY QUICKLY. AFTER DRIVING JUST A FEW MILES IN SNOWY CONDITION, WE NEED TO PULL OVER TO TRY AND KNOCK SOME OF THE SNOW OFF SO THAT IT DOESN'T RUB AGAINST THE TIRE. THE COLLECTION OF ICE AND NOW HAS ACTUALLY RIPPED OFF THE INNER WHEEL WELL ON ONE SIDE AND IS STARTING TO AFFECT THE OTHER SIDE. I FEEL THAT THIS COULD BE A POTENTIAL ISSUE TO ANYONE DRIVING IN SNOW. WHILE DRIVING UNDER THESE CONDITION, MY CONCERN IS FOR THE DRIVERS OF THIS VEHICLE AND OTHERS ON THE ROAD BECAUSE OF THE NEGATIVE WAY THAT IT AFFECTS THE HANDLING OF THE VEHICLE. I HAVE SOUGHT OUT ADVICE FROM BOTH THE DEALERSHIP AND HONDA REGARDING ADDING DIFFERENT RIMS AND TIRES, BUT THEY HAVE COME BACK AND SAID THAT IT WOULD NOT AFFECT IT MUCH AND THAT IT WAS AN ENVIRONMENT ISSUE. THE DEALERSHIP MENTIONED THAT THEY HAVE MANY PEOPLE COMING IN WITH THE SAME ISSUE AND CHARGES THEM EACH AND EVERY TIME TO HAVE THIS RESOLVED. I DO HAVE A SMALL VIDEO THAT SHOWS EXACTLY WHAT THIS IS DOING TO THE VEHICLE. IS THERE A LOCATION WHERE I CAN UPLOAD THIS? I HAVE UPLOADED A PICTURE.

AIRBAG DID NOT DEPLOY

EXCESS FUEL IS ENTERING THE ENGINE OIL WHICH IS DILUTING THE OIL AND CAUSING PREMATURE WEAR.

MY SON WAS DRIVING HIS 2018 HONDA CIVIC SPORT HATCHBACK ON BASE AS HE IS IN THE ARMY NATIONAL GUARD WHEN HE CAME TO A BEND IN THE ROAD. HE TURNED THE STEERING WHEEL TO THE RIGHT, THEN HEARD AND FELT A POP AND THE CAR BECAME UNABLE TO BE STEERED IN THE DIRECTION THAT HE WAS TURNING THE STEERING WHEEL. THE CAR WENT LEFT EVEN THOUGH HE WAS TRYING TO TURN RIGHT INTO THE BEND. HE WENT ACROSS THE ROAD AND INTO A DITCH CAUSING SIGNIFICANT DAMAGE TO THE VEHICLE. THANKFULLY HE WAS UNHURT. THERE WERE OTHERS WHO WITNESSED THIS BECAUSE HE WAS DRIVING IN A MILITARY CONVOY AT THE TIME IT OCCURRED. THE NHTSA HAS ISSUED A RECALL #18V663000 FOR 2018-1017 HONDA CIVIC'S ON SEPT. 27, 2018 FOR THE POWER STEERING ASSIST FAILURE DESCRIBING EXACTLY WHAT HAPPENED TO MY SON; UNFORTUNATELY, HIS VIN HAS NOT BEEN INCLUDED IN THE RECALL. SOMEONE NEEDS TO INVESTIGATE THIS. THE INSURANCE COMPANY AND AMERICAN HONDA HAVE BOTH BEEN INFORMED OF THIS ACCIDENT AND AN ISSUE REPORT WAS FILED WITH HONDA BY US DETAILING WHAT HAPPENED. HOWEVER, THEY WILL NOT PAY TO OPEN UP THE POWER STEERING GEARBOX TO SEE IF THE MAGNET ON MY SON'S CAR DID IN FACT BECOME DISLODGED AS IN THE OTHERS. WE WOULD HAVE TO PAY OUT OF POCKET TO INVESTIGATE AND SINCE WE ARE LOSING A SIGNIFICANT AMOUNT OF MONEY ALREADY BECAUSE THEY'VE DEEMED THE CAR TOTALED, WE ARE UNABLE TO INVESTIGATE IT ON OUR OWN. PLEASE INVESTIGATE THIS TO SEE IF OTHER VIN NUMBERS NEED TO BE INCLUDED IN THIS RECALL! MY SON COULD HAVE BEEN KILLED OR HE COULD HAVE KILLED SOMEONE ELSE BECAUSE OF THIS!

MY CAR WAS PARKED IN THE PARKING LOT AND WAS HIT IN THE DRIVER'S DOOR PART WHILE I WASN'T IN THE VEHICLE, WHOEVER DID IT, DID'T LEAVE A NOTE OR ANYTHING SAYING OR EXPLAINING WHAT HAPPENED.

HONDA CIVIC 2018 MANUAL TRANSMISSION. OCCASIONALLY, WHILE IN MOTION ON CITY STREETS, WHEN SHIFTING INTO 2ND OR 3RD GEAR THE GEARS WON'T FULLY ENGAGE. THE CLUTCH NEEDS TO BE DISENGAGED AND REENGAGE AND THE CAR SHIFTED INTO NUETRAL AND BACK INTO GEAR BEFORE THE GEARS WILL SEAT PROPERLY.

TIRE BLOW OUT CAUSING CAR TO GO OVER CURB. LOSS OF LEFT TWO TIRES FRONT AND BACK AND RIGHT FRONT TIRE. WAS MERGING FROM ONE HIGHWAY TO ANOTHER. TIRES WERE CONTINENTAL PROCONTACT 215 /50

ON 11/28/2018, I WAS DRIVING ON FREEWAY AND THE AIR BAG IN MY CAR DEPLOYED WITH NO REASON. I SENT THE CAR TO THE DEALER FOR INVESTIGATION. THE DEALER TOLD ME THAT THE AIR BAG IS DEPLOYED BECAUSE THEY FOUND A DENT ON THE REAR CONTROL ARM WHICH I FOUND HARD TO BELIEVE. WHEN THE AIR BAG DEPLOYED, THERE WAS NO COLLISION, I WAS DRIVING ON FREEWAY, SO THERE IS SURELY NO BUMPS ON THE ROAD. EVEN IF THEY FOUND A DENT ON THE CAR, THERE IS NO PROOF THAT THE DENT IS MADE ON THE SAME DAY THAT THE AIR BAG POPS UP. HYPOTHETICALLY IT CAN CAUSE THE AIR BAG TO DEPLOY, IT JUST MEANS THE CAR HAS DESIGN PROBLEMS BECAUSE SCRATCHING THE BOTTOM OF THE CAR CAN HAPPEN VERY OFTEN. IT IS TERRIFYING TO KNOW THAT WILL TRIGGER THE AIR BAG TO EXPLODE. THAT IS THE REASON I FEEL IT IS SUSPICIOUS AND IT IS NECESSARY TO FILE A COMPLAINT. I HAVE REQUESTED THE DEALER TO PROVIDE THE INVESTIGATION RESULT REPORT, BUT THEY HAVE REFUSED. THEY CLAIM THE REPORT WILL ONLY BE PROVIDED TO THE INSURANCE BECAUSE MY INSURANCE HAD PAID FOR THE REPAIR. I HAVE CONFIRMED WITH MY INSURANCE AND THEY DID NOT RECEIVE ANYTHING EXCEPT THE ESTIMATION, MEANING THE DEALER IS STILL HOLDING THE INVESTIGATION RESULT AND DID NOT SHARE WITH ANYONE.

AT 4400 MILES ON THE 2018 CIVIC HATCHBACK 1.5 L (APPROX 4 MOS) THE VEHICLE LOST POWER MOMENTARILY WHILE ACCELERATING AT ABOUT 30 MPH AND HAD A STRONG GAS SMELL IN THE CABIN. A CHECK OF THE OIL SHOWED THAT IT WAS EXTREMELY OVERFILLED WHEN PREVIOUS CHECKS DID NOT. HONDA DEALER (IDE HONDA, ROCHESTER, NY) REPLACED THE OIL AND OFFERED NO CORRECTIVE ACTION OR INFORMATION.

TL* THE CONTACT OWNS A 2018 HONDA CIVIC. WHILE DRIVING 65 MPH, THE VEHICLE SPUTTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LUNDGREN HONDA OF AUBURN (163 WASHINGTON ST, AUBURN, MA 01501) WHERE IT WAS DIAGNOSED THAT A MOUSE CHEWED THROUGH THE WIRE HARNESS. THE DEALER ALSO STATED THAT THERE WERE NO WARRANTIES ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 7,300. THE VIN WAS UNAVAILABLE.

I'VE BEEN SMELLING GAS IN THE CABIN OF THE VEHICLE ONLY DURING START UP AND ITS BEEN HAPPENING FOR THE PAST COUPLE OF WEEKS. THE CAR IS PARKED IN A HEATED PARKING GARAGE WHEN THE SMELL OCCURS AND IT WILL ALSO HAPPEN OUTSIDE IN A PARKING LOT AFTER THE CAR SITS FOR A LITTLE BIT. YOU CAN ALSO SMELL A STRONG ODOR OF GAS WHEN YOU OPEN THE HOOD WHEN THE ENGINE IS COLD.

CHANGED OIL AT 40 % LIFE AND FOUND GASOLINE IN OIL NOT SURE HOW MUCH BUT VERY STRONG ODER.

RODENTS ATE THROUGH THE ELECTRONIC POWER STEERING WIRES. MY SON WAS DRIVING THE VEHICLE WHEN POWER STEERING LOSS OCCURRED. HE COULD HAVE BEEN IN AN ACCIDENT AND OR KILLED. AMERICAN HONDA WON'T DO ANYTHING ABOUT THIS AND SOMEONE NEEDS TO ADDRESS THIS SAFETY ISSUE. THE VEHICLE WAS IN MOTION WHEN LOSS OF POWER STEERING!!

FUEL SMELL IN ENGINE OIL AND ENGINE OIL IS OVER FILLED ON DIPSTICK NOT LONG AFTER OIL CHANGE POSSIBLY DUE TO FUEL DILLUTION INTO OIL

THE ENGINE WIRING HARNESS COVER COMPOSITION IS ATTRACTIVE TO RODENTS. SQUIRRELS CHEWED INTO THE HARNESS LEADING TO LOSS OF ACCELERATION. THE ENTIRE HARNESS NEEDS REPLACING DUE TO THE SOY BASED WIRE COATING. THE FAILURE WAS FIRST NOTICED WHILE AT SPEED (APPROXIMATELY 35 MPH IN CITY TRAFFIC. SUBSEQUENT ATTEMPTS AT STARTING THE VEHICLE RESULTED IN ROUGH IDLE AND DANGEROUS HESITATION WHEN MERGING. LOCAL DEALER ADVISES THIS IS A COMMON ISSUE AFFECTING THE UK ASSEMBLED CIVIC HATCH BACK. ESTIMATE FOR REPLACEMENT IS $900.00 AS THIS IS NOT COVERED BY HONDA.

AT 2025 MILES MY 2018 CIVICTHAT I HAD FOR 2ISH MONTHS STARTED SMELLING LIKE FUEL IN THE CAB. SO I LOOKED IT UP AND THE EARTH DREAMS MOTOR IS HAVING OIL DILUTION PROBLEMS AND IT IS BECOMING MORE COMMON. SO I CHECKED MY OIL AND FOUND MY CAR A QUART OVERFULL WITH FUEL IN MY OIL. I THEN HAD IT TOWED TO THE DEALERSHIP WHERE THEY GAVE IT A FREE OIL CHANGE AND SAID THAT THERE IS NO FIX ANDIT IS NORMAL. THE OIL VISCOSITY WILL DETERIORATE EVENTUAL LEAVING ME WITHA KNOCK OR DISABLED ON THE SIDE OF THE ROAD. IT IS AN ISSUE THAT CAN CAUSE A CRASH OR SICKNESS WHEN THE NOXIOUS GAS SMELL COMES BACK. I HAVE NOW PUT 450 MILES ON IT SINCE THE OIL CHANGE AND AM SMELLING FUEL IN MY OIL AGAIN.

WAS DRIVING ON A SIDE STREET (SPEED LIMIT 35) WHEN SUDDENLY NEITHER THE BRAKES NOR STEERING WORKED. IT WAS ALMOST LIKE I WAS HYDROPLANING, BUT THE ROADS WERE NOT WET AND IT WASN'T RACING. I HAD NO CONTROL OF THE CAR. FINALLY THE STEERING REENGAGED AND I WAS ABLE TO SWERVE THE CAR SO I DIDN'T HIT ANOTHER CAR. FORTUNATELY I WAS ON A SIDE ROAD AND NOT GOING VERY FAST.

CRASH MITIGATION SYSTEM WOULD STATE MALFUNCTION OF SYSTEM GOING DOWN THE INTERSTATE AND NOT WORK AND CRUISE CONTROL WOULD NOT WORK WHEN I USED THE BRAKES.WOULD HAVE TO PULL OVER TO SIDE OF ROAD AND TURN THE KEY OFF TO GET IT TO RESET. THIS HAS HAPPENED 3 TIMES. DEALER SAID THEY COULD FIND NO PROBLEM. INTERMEDIATE SUPPORT BEARING FOR RIGHT HAND AXLE HAS FAILED TWICE WITH IN 15 K MILES