2019 Honda Civic Complaint Log

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at approximately 40 MPH, the vehicle stalled. The contact stated that several attempts were needed to restart the vehicle. The contact stated that there was no warning light illuminated. The contact stated that after several more failures, the vehicle was towed to a local dealer who diagnosed the vehicle and determined that the battery needed to be replaced. The contact informed the dealer that the battery had recently been replaced. The vehicle was not repaired. The failure mileage was approximately 70,000. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact stated that while driving at an undisclosed speed, the vehicle briefly hesitated, lost motive power, and almost stalled. The contact responded by releasing and then depressing the accelerator pedal, after which the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); the VIN was included, but parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. The failure mileage was 36,000. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact stated that while her husband was reversing the vehicle in a parking lot, the brake pedal was depressed, but the vehicle experienced unintended acceleration. The vehicle crashed into a parked vehicle. No air bags were deployed. There were no injuries sustained. Additionally, the vehicle experienced unintended acceleration while driving and failed to stop until crossing over an embankment before coming to a complete stop. A police report was filed. The vehicle was towed to a tow yard but had not yet been deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was invalid.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact used a jumper cable to attempt to jumpstart the vehicle; however, the vehicle failed to start. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed with fuel pump module failure. The contact was informed that the fuel pump module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,500.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owned a 2019 Honda Civic. The contact stated that while the niece was driving at an undetermined speed, the braking system had malfunctioned and the vehicle did not stop while the brake pedal was depressed causing the vehicle to crash into the rear of a second vehicle. During the crash, the vehicle was destroyed. The windshield was shattered due to the impact. The driver was later treated for a concussion. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 55,000.

Steering wheel sticks and is more noticeable at speeds over 50 mph which results in the car feeling jerky in curves and could cause the vehicle to swerve out of lanes or off the road.

The steering on my 2019 Civic is sticky when making small adjustments to the left and right while driving at both high and low speeds. There is a creaking like noise when turning the wheel to the right while accelerating and while stationary. The stickiness of the steering wheel while driving makes controlling the vehicle difficult. The stickiness of the steering wheel also makes adjustments while driving dangerous as the car jerks to whatever side I am trying to move toward due to the stickiness of the wheel. This issue has been confirmed and recalled in Honda Civics from 2022- onward, but it appears that this recalled issue is occurring in older models, such as my 2019 Civic. No warning lights or messages occurred before this issue. My vehicle was brought to the Honda dealership where they were able to replicate the same noise and stickiness. The CV axle and sway bar links were replaced, but that did not fix the issue. The mechanic stated that the steering rack could need to be replaced as this was a common issue with Honda Civics.

There is a wide majority of Honda owners with cars ranging from 2016-2022 all reporting the same issue of steering sticking resulting in overcorrecting and crashing your car. My 2019 civic today tried to kill me by locking the steering while driving down the highway with a construction wall that the car jerked into. The dealer responded to a request for information about this issue by telling me it will be a $200 diagnostic fee before I can the told anything and that recalls are all they can talk to me about without the fee. This issue is well documented here This is a dangerous car. Please help! See: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Drivers side cv axle

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while her husband was attempting to start the vehicle, the vehicle was started after three attempts. The contact stated that her husband was not aware of any warning lights. The contact stated that the start-up failure was intermittent but was occurring at different times of the day. Additionally, the contact stated that her husband had reported that the vehicle was losing power steering functionality. The contact stated that her husband reported that the failure was intermittent and occurred at various speeds. The contact stated that her husband became aware that the check engine and battery warning lights had illuminated. The contact’s husband had reported that the steering function was returning to normal operation independently. The failure mileage was approximately 30,000. Parts distribution disconnect.

See attached document for complaint.

My car is not starting properly due to the recall. I reached out to my dealership and they basically told me there is nothing they can do due to the part being on recall. I am a single mother to a [XXX] daughter and with this being my only form of transportation I cannot afford to get a new vehicle or miss work due to not having a vehicle. I am worried my car will stall in the middle of the road with my daughter in it. I am upset the dealership told me there is nothing they can do when it is primary not my fault there is a recall or parts. I understand but this is unfair to costumers for the company not having back up plans in this type of situations. I cannot continue paying for a car that is broken that is out of my control. Is there a different route we can take for this issue ? A replacement ? A refund ? Anything. I don’t mean to be rude. Just very frustrated and upset. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

An internal module was not working properly causing the car to not shut off properly and drain the battery. The car alarm would also go off randomly. It was causing there to be issues with starting the car and concern when driving due to the battery potentially not functioning properly and it being strained. A Honda dealer says this is due to an internal module not working properly. One message that appeared was “ keyless access system problem”. But this message did not appear once i started my car again after the batter was drained.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the vehicle had failed to start even though a new battery had been installed in the vehicle. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,000. Parts distribution disconnect.

The steering system on our 2019 Honda Civic "sticks" when operating the car. When driving on the interstate, even a small adjustment to stay in one's lane requires a significant force. This causes the car to over-correct once the steering breaks free. At times the force is so high that the lane keeping assist system (LKAS) feature is unable to provide the necessary force to make the correction. Also, when at high speed going around a curve (like on a flyover ramp going from one interstate to another), the wheel is very difficult to move. Typically, a car's steering will tend to move back towards driving straight. This tendency doesn't happen at all. If I don't return the car to straight with significant force, the car will continue the curve and would eventually drive off the road. The steering has been inspected by Honda technicians and they recommend replacing steering gearbox and tie rods. The car has 65,000 miles on it and replacing the steering at this age seems irregular. While I have the latest date I drove the car listed, this is a persistent problem and has been an issue for several months.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The Carr some times breaks self and the gasoline not passing through the engine

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Steering wheel sticks with left turn. Once on the Highway the steering wheel is tough to bring back straight requiring constant micro readjustments even when going straight. When bringing the steering wheel back to the center from a left turn at slow and highway speed, the steering wheel clicks, notches, and catches making my car unsafe to drive on the highway especially.

Honda's 1st letter explained limited availability with the fuel pump recall. The 2nd letter also automated a schedule with an authorized dealer, Norm Reeves Honda of West Covina. Unfortunately, the dealer claimed on 6-5-24 that this part was not available. The dealer was notified a complaint would be submitted to NHTSA.

NOTICED PAINT PEELING ON THE DOOR HANDLES DRIVER AND PASSAGE SIDE MIRROR COVERS; HAD THE DRIVER SIDE MIRROR COVER REPLACED NOT THE PASSAGE SIDE. ALSO BOUGHT A PAINT KIT BUT TO NO AVAIL. IN THE PROCESS OF CONTACTING THE DEALER RE: THE ISSUE.

When driving on local streets under 40mph steering sticks in position and has to be forcefully recentered. It also makes a clunking sound when turning the steering wheel at low speeds. At highway speeds when making slight adjustments steering wheel sticks, causing me to overcorrect which in turn jerks the car back and forth. This issue starts after driving the car for about 10-15mins. I have tried numerous DIY solutions such as turning off Lane Assist etc. I will be taking the car to Honda soon. This has been going on for about a year now.

Recall for A/C components was serviced. Less than a year later, Evaporator for A/C experiencing same issue. Dealership doesn't want to warranty, asking for $1500, even though evaporator experiencing same issue as recalled components. Online research finds this is extremely common.

When making a left turn/curving left or even driving straight on the highway the steering wheel is sticking and or gets stuck turning left. To get out of the stuck portion of the steering wheel requires extra force that feels very unsafe as it pops or jolts. This is very unsafe because while in a left turn when the steering gets stuck instead of naturally straightening, an overcorrection in steering is made when it pops/jolts out of the sticky spots. This a constant issue having to fight the steering wheel driving straight down the freeway, and is quite scary during or coming out of a left turn. When parked or not moving the problem still occurs. My safety and others is put at risk when the sub average driver is unable to make the proper adjustments when the steering gets stuck causing me or whomever driving this car to veer into whatever the steering wheel is stuck pointing at. The problem has been reproduced. NO warning lamps or messages have appeared. I recall this starting about 6 months ago.

The steering sticks when making minor adjustments. Could potentially be dangerous if needing to make a quick turn.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Part distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the vehicle was difficult to start and for several days had not started. The contact was able to drive the vehicle to a dealer. The vehicle was not diagnosed and was not repaired. The contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The failure mileage was 29,000. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while at a traffic signal, the signal light turned green, and the contact depressed the accelerator pedal; however, the vehicle was not moving forward. The contact observed that the drive(D) indicator had turned yellow instead of the normal white color. The contact depressed the accelerator pedal and the vehicle jerked to the right while moving forward. The contact stated that the drive(D) light was white and not yellow. The contact called a local dealer who advised the contact to take the vehicle in to be diagnosed. The contact had not taken the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,000. Parts distribution disconnect.

The steering sticks in a center spot while driving. You have to really pull on steering wheel which causes it to oversteer and is very dangerous especially in curves. This happens everytime the car is driven on high speed about 50 miles per hour. This issues happened since 6 months ago, I noticed It gets more sticky. My car has 45,218 miles now. It shouldn't occur this issues at this mileage. I checked Honda recall has same issues of 2022~2023 Honda civic. I believed they used same steering rack with same issues.

The contact owns a 2019 Honda Civic. The contact stated that while driving at an undisclosed speed, the vehicle briefly jerked and hesitated before returning to normal functionality. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 213,000.

No parts till fall

During warming months, especially when driving at highway speeds, the steering becomes "sticky" and creaks when turning the wheel left and right. This issue has been noted in the 11th generation civics with a recall issued, as well as 2016-2018 Civics. The 2019 also suffers from this same issue but no recall has been issued to date. This problem creates an unsafe driving environment where I feel like I could lose control of my vehicle on the highway. I have brought it to the attention of my local dealership many times with no resolve. They suggested an EPS steering rack placement with an out-of-warranty repair (Almost $3500). Communication with Corporate Honda found no sufficient proof there is an issue repairable due to manufacturer defects.

My emergency braking system goes off constantly without anything in front of me. I almost got rear ended on a highway because my car came to a dead stop with nothing in front of me or even on the sides of me. It does this daily. My car also has been having a delayed start. It sounds like it almost does not want to start but then starts. Both of these issues have been affecting other Hondas including regular civic sedans but excluding my model and have recalls issued.

Recall on fuel pump; multiple dealers do not have the replacement piece, they say “you can but don’t call other dealers.” I made an appointment over the phone to fix said recall, finally a dealer didn’t say they were out of the part. I show up. It’s a joke. No parts available. “We’ll send a notice in the mail” They aren’t “helpful” Honda people. They physically told me, you have to wait for a problem to happen with this recall and maybe we’ll prioritize you. Basically it’s a lottery if this will be fixed, and it’s only most likely if you get hurt. They’re waiting for accidents to happen to HAVE to fix the cars. Excuses do not save lives, taking cars with issues off the road does. It’s may 19th 2024 and this recall allegedly occurred 12/18/24

I have a 2019 Honda Civic and I am experiencing “sticky steering” in which there is already a recall for in the new models. I took the car to the nearest dealership and the problem was diagnosed and the replacement procedure and part is the same as the newer models. The dealership informed me there is no recall for my car even though there have been multiple cases. It is very unsafe while driving on highways or interstates and has almost caused accidents.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I was stopped at a red light in the left-hand turn lane, waiting to turn left. Light turned green and I accelerated turning left. The car suddenly braked with no car or obstruction in my path. No collision mitigation light warnings came on. The car just slammed on the breaks!! Dealer service manager told me over the phone that unless a code comes up, they really can’t diagnose the issue. I believe this is a design flaw and not an issue with my car that can be addressed by the dealer. I have done research online and found many people reporting this issue and several while turning left. I am very concerned with the safety of this car.

My car started sounding its alarm at 2:30am on its own. After shutting the alarm off and letting it run, I turned it off and entered my house. It repeated five minutes later. I went to drive the car later that day and the battery was inoperable and the acid has neutralized or evaporated. I replaced the battery and the issues continued. Dealer said is was a fuse box issues. Due to cost, I brought the car home. Consulted another mechanic and it is an issue with the Body Control Module. It takes multiple tries to start the car, the fob doesn't lock the car, and it will go into accessory mode by itself.

The contact owns a 2019 Honda Civic. The contact stated that while attempting to start the vehicle the vehicle failed to start up. The contact called a mechanic to service the vehicle and after two hours the mechanic was able to start the vehicle. The vehicle was not diagnosed. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The dealer was contacted but the vehicle was not diagnosed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would be available. The failure mileage was unknown. Parts distribution disconnect.

Steering wheel feels 'notchy' and 'sticky' especially when in the 12 oclock position. Making minor corrections is difficult especially at highway speed.

Hello, I received a recall notification for my 2019 Honda Civic in May 2024. The recall notice states the fuel pump module may have been an improperly molded impeller. The recall is dated May 2024, I called the Markley Honda dealership in Fort Collins Colorado where I purchased the car and was told they did not have the parts yet. It is now mid October and I have called numerous times including yesterday to be told they still do not have parts. I am very concerned that this has not been fixed in a timely fashion. In the recall it states the car could stall during driving increasing risk of crash or injury. Thank you, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Side Mirror have peeling paint and other areas are not affected.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuels System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.

Rear windshield spontaneously shattered while I was driving on the highway. There was no debris or collision. The car has never been in an accident or subject to any internal or external physical force or damage.

While car in sport mode in center lane of a three lane road at 45mph traffic ahead by over 300ft began gently slowing down to +/- 25mph Extreme braking was automatically applied w/o driver input, "BRAKE" message was displayed flashing on instrument cluster. Car came to an immediate stop, nearly causing collision with another vehicle behind it.

Since April of 2024, my steering has been sticking when making the slightest of turns. It has progressively gotten worse. I initially thought that I needed power steering fluid but that did not correct the issue. This sticky causes my vehicle to veer to the left and right abruptly into other lanes. I am fighting to keep the vehicle straight. I can hear the sticking noise constantly due to the lack of lubrication in the steering gearbox. I am fearful that I may cause an accident and injure myself or others when driving and I would like assistance in having the dealership correct this issue. This issue also causes the sensors for my ABS, Adaptive Cruise control, lane departure etc to malfunction and alarm.

My engine stalled out a few days ago on the way home from work. My mileage was 28 miles until empty and the car suddenly was coming to a stop but wouldn’t allow me to accelerate. The car then died and I had to get it jumped. I’m not sure if it’s the fuel pump recall. I’ve contacted the dealership and nobody has returned my calls about getting this fuel pump module recall fixed