2025 Honda CR-V Hybrid Complaint Log

The contact owns a 2025 Honda CR-V Hybrid. The contact stated that upon pulling into a parking space and depressing the brake pedal, the vehicle unintendedly accelerated, and the front end of the vehicle crashed into a brick wall. The driver's side front and side air bags deployed. Bystanders turned off the vehicle, opened the front driver's side door, and assisted the contact out of the vehicle. It was unknown whether a warning light illuminated before or after the crash. The contact noticed smoke coming from under the hood. The contact's husband arrived at the scene and transported the contact to the residence. The contact was then transported to the hospital, where the contact underwent an EKG, a chest X-ray and a CT scan. The contact sustained trouble breathing from sternum pain and headaches. A police report was filed. There was no property damage. The vehicle was towed to a Crash Auto Repair shop, but an estimate of the damage was not yet available. The local dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was filed. The failure mileage was approximately 16,000.

The contact owns a 2025 Honda CR-V Hybrid. The contact stated that the vehicle was parked in the morning, and in the evening, the fire department knocked on the contact's door, advising that neighbors had called to report that there was a significant amount of smoke coming from the contact's garage. The contact stated that the garage was detached and was located in the rear of the residence. The contact stated that upon opening the garage door, the contact noticed a significant amount of smoke. The contact noticed that the front end and the hood of the vehicle had caught on fire, and the fire had spread to the entire garage. The fire department was able to extinguish the fire; however, the contact later noticed a spark of fire on the rear wooden wall of the garage after the fire department had left. The contact called the fire department, and the fire department returned, extinguished the fire, and removed the garage's wooden wall for safety precautions. A fire department report was filed. The police arrived at the scene, but it was unknown whether a police report was filed. The contact stated that the front end of the vehicle had significantly burned, and the engine and other unknown parts were dismantled. There was property damage. The contact sustained cough and breathing issues due to smoke inhalation. The contact was a medical physician and had contacted a colleague, who brought a steroid inhaler to the contact. The vehicle remained parked in the garage and was awaiting inspection from the insurance company. The dealer was contacted, but no assistance was provided. The contact was referred to the manufacturer. The manufacturer was contacted, and a case was filed. The vehicle was not diagnosed or repaired. The failure mileage was approximately 10,000.

The contact owns a 2025 Honda CR-V Hybrid. The contact stated that while parking in her residence parking lot, the brake pedal was depressed but failed to function as intended. An abnormal rev sound could be heard coming from the engine when the vehicle accelerated independently. The vehicle jumped the parking block and ran over the sidewalk, skidded the road, and crashed into a tree, where it came to a stop. The driver’s and passenger’s side air bags did not deploy. The contact was unsure if there was a warning light illuminated on that occasion. A police report was filed. The contact had a sore left neck and a bruise on the right hip bone due to the seat belt. No medical attention was provided. The vehicle was towed to a towing yard, waiting to be towed to a collision center, but was not diagnosed or repaired. The insurance company was notified. The manufacturer was made aware of the failure. The failure mileage was approximately 12,500.

As I were driving down the interstate at 50 mph, I'd heard a loud POP, the sunroof exploded into a million tiny pieces of glass. When we got home, I started doing some Internet searching and found that shattering sunroofs was a longstanding problem with Honda vehicles especially, basically all vehicles with sunroofs. From some posts I was reading, I saw that many dealers were refusing to accept these as a warranty claim and some insurance companies were calling these experiences an "act of God" and refusing to pay claims. I saw at least one class action lawsuit against Honda for shattering sunroofs. I went to my dealer (where I had purchased the vehicle) all prepared to have a discussion with them about liability, but I was pleasantly surprised and angry when they said the broken glass would not be replaced under warranty. This was a brand new 2025 Honda CRV purchased with 7 miles at the time of purchased. I had to go through my insurance agency for repairs because this was not covered under Honda Dealership Warranty which I'd had purchased. Total Repairs for Parts and Labor was around 611.74. This is a major safety issue for all drivers.

Vehicle: 2025 Honda CR-V Sport-L Hybrid Date of Purchase: April 2025 Date Problem First Noticed: April 2025 Complaint Summary: I purchased a brand new 2025 Honda CR-V Sport-L Hybrid in April 2025. Since the day I brought the vehicle home, I have noticed a persistent clanking or metal-on-metal noise coming from the rear of the vehicle, especially noticeable when driving over minor bumps or rough pavement at low to moderate speeds. This issue was reported to the dealer, and in June 2025, they attempted a repair by replacing the rear shock absorber and a rear rod assembly. However, the noise returned within weeks, and by mid-July 2025, it has become significantly worse. Now, the clanking sound is loud and alarming, resembling something coming loose or at risk of falling off. It has reached the point where I feel unsafe driving the vehicle, especially on highways or interstates. I am concerned that a suspension or structural component may fail, potentially leading to a loss of control or an accident. The fact that this issue has persisted despite repairs and is worsening raises serious concerns about the safety and structural integrity of the rear suspension system on this model. --- Additional Notes: The noise occurs whether the vehicle is loaded or empty. It is especially pronounced when driving over uneven roads, minor bumps, or potholes. I have checked the cargo area for loose items—this is clearly a mechanical issue. The service team initially acknowledged the issue and attempted a fix, but the recurrence suggests either a design flaw or improper rear component durability. Given that other owners have reported similar noises and rear-end suspension issues on owner forums, I believe this may not be an isolated case. --- ️ Safety Concern: Due to the intensity of the noise and the sensation that rear components may detach, I no longer feel confident driving the vehicle at highway speeds. This poses a serious safety hazard to myself.

As we were driving on the freeway, our Rear window shattered on its own. You can hear like an explosion of glass. We checked our cameras and nothing was thrown to our car. It just completed shattered on its own and we are confused as to why. It is a huge safety concern as we had a minor in the car. We called Honda and they said that they could not do anything, which is upsetting considering that we have to pay out of pocket for something that may be a defect as it shattered on its own.

I parking my car in a parking spot at my work infront of a tree post the car jumped and hit the tree post by it self as crazy it sound I’ve never seen this before I was devastated. Scared I had called the insurance to tow the car to the Honda dealer and it’s been sitting there for a month now to get the manufacturing Honda come look at it and no one had contacted me yet.

Fuel injector failure. Causing spark plug and emission problems. Vehicle 5100 miles

I was parking in our apartment's parking lot when I attempted a left turn to pull in front-facing toward the wall. Within seconds, and without understanding how or why, the car continued forward and hit the wall. Initially, I reported to the insurance company that I either didn’t brake or found the brake too late. However, the truth is—I do not clearly remember what happened. My mph had to be low. When the car hit the wall, several emergency systems were triggered: an automatic emergency call was made, collision alerts sounded, and the brakes activated. During the collision, my left arm was burned by the steering wheel where the Honda logo is located. The burn left a visible imprint of the Honda logo on my skin. Only some of the airbags deployed: the steering wheel and right-side window airbags were activated. However, the driver's side window airbags did not deploy. My concerns and complaints include: 1. The failure of the driver’s window airbag to deploy 2. The burn on my arm caused by the steering wheel’s Honda emblem 3. The inconsistent performance of the emergency braking system, which only works sometimes

I initially thought I was low on wiper-washer fluid but dealer told me that the new system had the washer fluid distributed from the windshield wiper instead of the stationary area under the wiper. On 1st night highway drive (3wks) and after attempting to wash the windshield of the crushed bugs; I was left with a mess of smashed bugs greatly impeding my ability to see. Not only is the flow of the washer fluid slow, but the mix of wind, car movement and the low flow of fluid, in concert with the wiper movement; resulted in very little fluid actually landing within the visual field of the windshield. Most of the fluid was either left of the driver field of sight or on the lower part of the Right side of the windshield. With the cycle of wiper passes all that could be heard was the crushing of the bugs. This is not at all a feature concern discovered in my pre-acquisition car feature search or in any published report. Other than not driving at night I don't know what I can do to maintain my safety driving the necessary highways that I do. I am also left to wonder about the impact on the integrity and function of the wiper blades. Photo included is after initial wipe the accumulation became worse with each attempt to clear the bugs from the glass; they were only smeared more and more with each wipe action.

The contact owns a 2025 Honda CR-V Hybrid. The contact stated that while parking at her work parking lot, the brake pedal was depressed but failed to stop the vehicle. The vehicle then violently accelerated independently and crashed into two parked vehicles. One of the parked vehicles spun around from the impact, the contact's vehicle continued to accelerate independently, and drove over a median where it came to a stop. No warning lights were illuminated. None of the air bags deployed. A police report was filed. There were no injuries sustained. However, medical attention was received on-site. The vehicle was towed to the collision center, but was not yet deemed totaled by the insurance company. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 5,600.

Rear Traffic Alert and e-braking not working or working intermittently. Vehicle is supposed to alert you to cross traffic and does not...Maybe works 1 out of 6 occurences. When you place the vehicle in reverse and proceed backwards, the rear of the vehicle appears on the screen but, does not alert you when a vehicle is approaching on the street that you are backing onto. Does not matter if it the vehicle comes from the left or right. Same can be said for pedestrians or bicycles - which it is supposed to detect. This has resulted in emergency stops nearly striking vehicle or bicyclist. This safety feature is pretty much useless and as such have turned it off. I researched this issue on reddit and various forums. It appears to be common in 2023-2025 Honda CRV Hybrid Sport L. We owned a 2019 Honda CRV with the same cross-traffic alert and it worked very reliably. Not the case for our brand new 2025 CRV Hybrid

The contact owns a 2025 Honda CR-V Hybrid. The contact received notifications of NHTSA Campaign Numbers: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

-The fuel injection system failed on my brand new Honda CRV and the engine light came on at around ~3,000 miles. Since the fuel injectors were replaced, the same problems and noises occur, but the Honda service repair cannot find a problem. The fuel injectors continue to fail, erratically using too much or too little gas during -trips with MPG well below the reported 38-40 MPG. - The car malfunctioned while I was out running errands. - The problem was confirmed by a dealer who replaced the fuel injectors, but the same problems persist and the dealer hasn't fixed it. - The manufacturer representative at Honda Corporate Office Customer Care refused to address concerns and it has not been inspected by anyone except a Honda Dealer. -The engine warning light came on ~3,000 miles during the first fuel injection failure

I was involved in an accident in Delray Beach FL last night at approximately 8:15pm. I had the right of way as the left turn signal was showing at the traffic light.The other driver fled the scene. The police report is still in process and will be available in 2 days. The was extensive damage to the front of my car. The steering column air bag did NOT deploy. I was not able to send you a picture on this form. Is there anyway I can submit some photos to

My sunroof is leaking, I've taken it to the dealer 3 times and this past weekend I noticed that my back door (the hatch door) leaks when it rains and when you take it through a car wash. the water comes in through the molding right above the back window and leaks down all through the car and out of the back door. I have videos and pictures that I can provide. When I take my car through the car wash the sunroof moved down and water squirts inside the car.

There were moments at certain speed like when I try to park at low speed or when I go down the hill at higher speed, the brake just doesn’t work. More specifically, as I try to engage the brake, the brake pedal just loose all the way and the brake just not engage when the brake pedal at maximum. This happens 2-3 times already, and my car is new.

It has become increasingly more difficult to steer my car and I have sought repair from Honda for months to no avail. My brand new CRV is almost un-drivable and it is my only car.

The contact owns a 2025 Honda CR-V Hybrid. The contact stated that while the vehicle was parked in the garage, the fuel level fell from 40 percent to 30 percent. There was no indication of a fuel leak. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 700. VIN tool confirms parts not available.

The contact owns a 2025 Honda CR-V. The contact stated while driving and making a right or left turn, the steering wheel was momentarily stiff. The local dealer was notified of the failure, but no assistance was offered. The vehicle was not diagnosed or repaired. The contact recently received notification of NHTSA Campaign Number: 24V744000 (Steering); and related the failure with the recall. The manufacturer was not contacted. The failure mileage was 3,500. Parts distribution disconnect.

The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at approximately 35 MPH, the steering wheel made it difficult to turn to the left or right. The contact stopped and turned off restarted the vehicle and regained power steering functionality. The contact stated that the failure had reoccurred. The contact had taken the vehicle to a dealer and the dealer confirmed the recall; however, the parts were not available. The vehicle was not repaired. The failure mileage was approximately 1,800. Parts distribution disconnect.

Bought this brand new caw at freeman Honda is Dallas TX two recalls were issued before we bought car neither was fixed and the second recall is under a stop sale order and they still sold it to us on [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This is a complaint about the unresolved recall that I have been put on a waitlist for many months now. The Dealership said that Honda will mail me when the parts will be ready for repaired, but it’s been many months since the NHTSA saying the remedy is available. My appointment with the dealership had been canceled the last minute by my dealership after a promise of a mailing notice, but time has flew long enough. I am afraid for my safety on the road as my new vehicle is completely within the range of damage for the unresolved remedy.

the driver's side mirror is distorted and vibrates on freeway. has already been replaced once.

When driving in heavy the front wipers do not move fast enough to clear the rain. The passenger side wiper also pushes a ‘puddle’ of water right into the driver’s view. I couldn’t see anything for that second. I could get video if I have a passenger when it happens again.

The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The headlights on this vehicle are very dim. It's very hard to see when traveling at night in dark areas and even much worse when in inclement weather. Calls to the dealer have all ended with them saying they have had no complaints but many consumers across the country have filed similar complaints online. Please assist in any way you can. **The date entered below relates to the date I first leased the vehicle. I have not had an accident.